166 Retail jobs in Subang Jaya
Head of Platform Engineering - Retail (TFSB)
Posted 18 days ago
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Job Description
Role Overview
The Head of Platform Engineering leads TIME Retail’s infrastructure, site reliability, DevSecOps and platform scalability functions, ensuring platforms are secure, resilient and operationally ready to support business growth. Reporting to the CIO, this role is accountable for modernizing and scaling the technology backbone, maintaining IRP/DRP readiness, enforcing security policies and enabling engineering teams to deliver with confidence.
This is a senior, hands-on leadership position for a systems-focused leader who thrives on ensuring high availability, operational discipline and enterprise-grade security across all platforms.
Key Responsibilities- Platform, Infrastructure & Reliability Ownership
- Own the design, operation and evolution of TIME Retail’s infrastructure and platform services.
- Lead site reliability engineering practices to meet strict SLAs for uptime, latency and system performance.
- Oversee DevSecOps and CI/CD pipelines to ensure secure, reliable and automated deployments.
- Drive modernization initiatives that improve performance, reliability and scalability in line with long-term architecture plans.
- Security, Compliance & Governance
- Enforce security policies across all platform and infrastructure layers.
- Ensure readiness for Incident Response Plans (IRP) and Disaster Recovery Plans (DRP) through regular testing and updates.
- Partner with Cybersecurity teams to maintain compliance with regulatory, data privacy and audit requirements.
- Lead platform hardening, vulnerability remediation and ongoing security monitoring.
- Define and maintain the platform architecture roadmap, ensuring modularity, scalability and interoperability across systems.
- Lead modernization efforts to adopt cloud-native, containerized and event-driven architectures where appropriate.
- Implement infrastructure-as-code, observability frameworks, automated failover and performance benchmarking.
- Ensure platform designs support future growth, high availability and seamless integration with other systems.
- Operational Readiness & IT Support Enablement
- Ensure operational readiness of all platforms to support business and customer-facing systems.
- Oversee internal IT support tiers (L1, L2, L3) for technical issues escalated by Customer Care, Product and other business units, ensuring timely triage, resolution and documentation according to SLAs.
- Maintain operational runbooks, escalation paths and incident workflows for efficiency and consistency.
- Monitor and improve SLA compliance for incident response and resolution times.
- Build and lead a high-performing Platform Engineering team with skills in infrastructure, cloud, security and site reliability.
- Establish clear KPIs, responsibilities and career paths for platform engineers and support specialists.
- Foster a culture of operational discipline, resilience and continuous improvement.
- Cross-Functional Collaboration
- Partner with the Head of Engineering to ensure platform capabilities align with application delivery needs.
- Collaborate with Product, Operations and Cybersecurity to meet business and security objectives.
- Serve as the final technical escalation point for infrastructure and platform-related incidents.
- Partner closely with Finance, Product, and Business stakeholders to evolve TIME Retail’s capabilities, balancing business requirements with platform scalability, compliance and technical feasibility.
- Ideal Candidate Profile
- Experience
- 10+ years in platform, infrastructure, or site reliability engineering, with at least 5 years in leadership roles.
- Proven track record in running mission-critical, high-availability platforms in telco, fintech, or regulated environments.
- Experience implementing IRP/DRP frameworks, platform security policies and DevSecOps practices.
- Prior exposure to multi-tier technical support (L1, L2, L3) in a 24/7 environment.
- Technical Skills
- Expert in cloud platforms (AWS, Azure, or GCP), Kubernetes and infrastructure automation.
- Strong knowledge of platform scalability, system integration and middleware.
- Proficient in monitoring and observability tools (Prometheus, Grafana, ELK, etc.) and infrastructure-as-code frameworks such as Terraform or CloudFormation.
- Deep understanding of disaster recovery, high availability and fault-tolerant systems.
- Strategic systems thinker with a reliability-first mindset.
- Effective communicator able to translate technical risks into business impact.
- Calm and decisive under pressure, with strong incident leadership skills.
- Platforms are stable, secure and scalable, enabling business growth without bottlenecks.
- IRP/DRP processes are well-practiced, with minimal business disruption during incidents.
- Well-documented, compliant infrastructure and platform standards.
- Technical issues flagged by business units are resolved efficiently, with clear escalation and accountability.
- Platform engineering teams operate with high ownership, delivering against SLAs and strategic goals.
- Leadership over TIME Retail’s technology backbone and the operational readiness that supports it.
- Authority to set standards for platform, infrastructure, DevSecOps and operational resilience.
- Support from senior leadership to invest in modernization, scalability and security.
- A collaborative, high-performance environment focused on long-term stability and operational excellence.
- Mid-Senior level
- Full-time
- Engineering and Information Technology
- Industries
- Telecommunications and Technology, Information and Media
Referrals are optional and do not affect application. This page lists other job postings for context and does not reflect current openings.
Online Retail Executive
Posted 1 day ago
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Job Description
Overview
Join to apply for the Online Retail Executive role at Bacteria Free Water Engineering (M) Sdn. Bhd.
1 week ago Be among the first 25 applicants.
Join to apply for the Online Retail Executive role at Bacteria Free Water Engineering (M) Sdn. Bhd.
PayThis pay range is provided by Bacteria Free Water Engineering (M) Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Job Responsibilities- Develop and execute strategies to grow online sales and attract new customers.
- Manage product listings, pricing, and inventory across multiple e-commerce platforms.
- Optimize the customer journey from browsing to checkout and after-sales.
- Collaborate with marketing, content, and customer service teams to improve customer experience.
- Analyze sales data and customer insights to identify growth opportunities.
- Bachelor’s degree in Marketing, Business, or related field.
- At least 1 year of e-commerce experience (Shopee, Lazada, Shopify, SiteGiant, etc.).
- Strong analytical and problem-solving skills with a data-driven mindset.
- Excellent communication and organizational skills.
- Ability to multitask and work well in a fast-paced environment.
- Additional language proficiency.
- Experience in retail or consumer goods industry.
- Familiarity with CRM, OMS, or payment gateway systems.
- Financial Rewards
- Competitive salary with attractive commission scheme
- Annual performance bonus & salary increment
- Staff purchase discounts
- Wellbeing & Care
- PA Insurance, medical, dental & spectacles coverage
- Work-Life Balance
- Annual leave, marriage leave, maternity/paternity leave, natural disaster leave
- Recognition & Perks
- Marriage & baby gifts
- Monthly Star Employee Award
- Sports Club activities
- Continuous training & career development opportunities
- Entry level
- Full-time
Senior Retail Associate (Beauty)
Posted 2 days ago
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Job Description
1 day ago Be among the first 25 applicants
Direct message the job poster from Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.
Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.
Learn more about us at
- Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
- Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
- Accessories (Swarovski, Mont Blanc)
- Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
Summary:
We are delighted to bring Rituals to our market – a luxury home and body care brand inspired by ancient Asian traditions, dedicated to creating meaningful moments of wellbeing. As a Retail Associate , you will be the face of the brand, delivering exceptional customer service, sharing product knowledge, and ensuring a memorable shopping experience that reflects the Rituals philosophy of slowing down and living mindfully.
Key Areas of Responsibility:
- Deliver excellent customer service by engaging warmly with shoppers and providing tailored product recommendations.
- Demonstrate strong knowledge of Rituals’ home, body, and wellbeing collections to guide customers in making informed choices.
- Support sales targets by upselling, cross-selling, and driving repeat purchases.
- Ensure the store is well-presented at all times, following visual merchandising guidelines.
- Handle transactions efficiently using point-of-sale systems.
- Assist in stock management including replenishment, inventory checks, and receiving deliveries.
- Contribute to a positive team environment by supporting colleagues and sharing best practices.
- Uphold Rituals’ brand values and create meaningful experiences for every customer.
Key Requirements:
- Previous experience in retail or customer service, ideally within beauty, fragrance, or luxury lifestyle.
- Passion for customer experience with strong communication and interpersonal skills.
- Enthusiasm for beauty, wellbeing, and lifestyle products.
- Ability to achieve sales goals while delivering service excellence.
- Strong attention to detail and organizational skills.
- Flexibility to work shifts, weekends, and holidays.
- Proficiency with point-of-sale systems is a plus.
- Minimum high school diploma or equivalent.
Only selected candidates will be notified
Seniority level- Associate
- Full-time
- Sales, Business Development, and Customer Service
- Retail
Referrals increase your chances of interviewing at Valiram by 2x
Get notified about new Retail Associate jobs in Shah Alam, Selangor, Malaysia.
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#J-18808-LjbffrStore Supervisor_Setia City
Posted 2 days ago
Job Viewed
Job Description
- Take ownership, accountability for store and personal productivity
- Contributes to setting goals and holds team accountable for productivity standards
- Provides leadership through role modeling Service behaviors and approach standards
- Ensures customer issues are resolved in the store, and partners with Store Manager as appropriate
- Consistently ensures all daily tasks are completed without negatively impacting service
- Resolve conflicts with team members in a timely and productive manner
- Inspires team to meet and exceed performance standards
- Utilizes all training initiatives to assist in developing the team and provide Coaching to other team members
- Develop plans to address key business issues, utilizes plans to impact business and achieve desired results
Product Owner (Senior/Lead) (Retail)
Posted 2 days ago
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Job Description
IT Talent Hunter | HR Digital | Telco, ex-Startup, ex-Big4
The position reports to the Head of Engineering
OverviewWe are seeking a highly motivated and experienced Senior or Lead Product Owner to join our growing retail IT team. As a leader in our digital product team, you will be responsible for maximizing the value of our portfolio of digital telco products. This individual will not only be the voice of the customer but also a key driver of product strategy and a mentor to other product owners. You will be responsible for defining and prioritizing complex product requirements to ensure your development teams are working on features that deliver the most significant business value. The ideal candidate will have a deep understanding of Agile methodologies, a passion for creating exceptional products, and a proven ability to lead and influence cross-functional teams.
Responsibilities- Product Vision and Strategy: Drive and own the overarching product strategy, vision, and roadmap for a suite of digital products. Develop and maintain a deep understanding of the target market, customer needs, and competitive landscape to identify new opportunities and ensure long-term success.
- Leadership and Mentorship: Mentor and guide other Product Owners, sharing best practices and fostering a culture of excellence and continuous improvement. Act as a subject matter expert for the product domain, providing guidance to both the development teams and junior product staff.
- Stakeholder Collaboration: Engage with senior and executive-level stakeholders to gather complex requirements, build consensus, and ensure strategic alignment. Effectively communicate product strategy, progress, and outcomes, and manage stakeholder expectations across all levels of the organization.
- Backlog Management: Oversee the creation and prioritization of the product backlog for multiple development teams or a large, complex product area. Ensure the backlog is aligned with strategic goals and that user stories are well-defined with clear acceptance criteria.
- Product Delivery and Validation: Collaborate closely with development, design, and quality assurance teams to ensure a clear understanding of product requirements and the smooth, timely delivery of high-quality digital products. Define and analyze metrics that inform the success of products.
- Minimum bachelor’s degree in computer science or any related field.
- Proven experience (minimum 5 years) as a Product Owner or similar role in a modern software development environment.
- Demonstrable track record of successfully developing, launching, and managing a portfolio of digital products.
- Proven experience leading and mentoring other product owners or team members.
- Strong understanding of user experience (UX) and user interface (UI) design principles and experience collaborating with design teams to create intuitive products.
- Proficiency in backlog management and collaboration tools (e.g., Jira, Confluence, Trello).
- Exceptional analytical, strategic thinking, and problem-solving skills.
- Excellent verbal and written communication skills, with the ability to articulate complex ideas to both technical and non-technical audiences.
- Proven ability to influence and lead cross-functional teams and senior stakeholders without formal authority.
- Experience with digital telco products is a strong advantage.
- Cool and innovative work environment
- Work-life balance and our working hours are flexible
- We are too cool for ties. Smart casual is our game!
- We care about you and your family’s health and wellbeing
- Learning and growth opportunity
- We have an indoor slide and a cafe! How fun is that!
- Free car park within the company compound
Scrum Master (Retail)
Posted 2 days ago
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Job Description
Direct message the job poster from TIME dotCom Berhad
IT Talent Hunter | HR Digital | Telco, ex-Startup, ex-Big4The position reports to the Chief Information Officer
Job Overview:
We are seeking an experienced and highly organized Scrum Master to guide and serve multiple development teams and workstreams within our growing retail IT team. The ideal candidate is an expert in Agile principles and the Scrum framework, with a proven ability to manage more than just a single team. You will be a master facilitator and coach, responsible for ensuring several workstreams are delivering high-quality value, while also helping to resolve cross-team dependencies and impediments. This role is critical for fostering a culture of continuous improvement, collaboration, and transparency across different parts of the business.
- Guide and coach multiple Scrum Teams on how to use Agile principles and Scrum practices to their fullest potential.
- Facilitate all Scrum ceremonies (Sprint Planning, Daily Scrums, Sprint Reviews, and Retrospectives) for assigned teams, ensuring they are productive and stay within the timebox.
- Protect the teams from outside interruptions and distractions, allowing them to remain focused on their Sprint Goals.
- Foster a collaborative and high-performing environment within each team.
Cross-Workstream Coordination & Alignment:
- Act as the primary point of contact for inter-team communication; facilitate cross-team meetings and dependency management (e.g., Scrum of Scrums).
- Work closely with Product Owners, Program Managers, and other stakeholders to ensure alignment of priorities and clear communication of dependencies between workstreams.
- Provide visibility into the progress of multiple workstreams by consolidating metrics and creating transparent radiators for a broader audience.
- Proactively identify, track, and help resolve risks, impediments, and blockers that affect multiple teams.
Agile Coaching & Process Improvement:
- Champion a culture of continuous improvement, encouraging teams to reflect and adapt their processes for better outcomes.
- Coach team members in self-management and cross-functionality.
- Mentor stakeholders and other employees at all levels of the organization on Agile principles and the value of the Scrum framework.
- Help the organization evolve its Agile practices and ensure a consistent, effective application of the framework across different workstreams.
To be considered, you’ll need:
- Minimum bachelor's degree in computer science or any related field.
- Minimum 3 years of dedicated experience in a Scrum Master or Agile Coach role.
- Deep understanding of the Scrum framework and underlying Agile principles. Certified ScrumMaster (CSM), Professional Scrum Master (PSM I / PSM II), or equivalent/higher certifications are highly desirable.
- Proven experience and success in managing and facilitating for at least two or more Scrum teams or workstreams simultaneously.
- Demonstrated experience in handling cross-team dependency and stakeholder management.
- Experience working with Agile project management tools (e.g., Jira, Confluence, Azure DevOps).
- Experience in scaling Agile frameworks (e.g., SAFe, LeSS, ) is a significant advantage.
- Excellent communication (verbal and written) and interpersonal conflict resolution abilities.
- Strong organizational and planning skills with the ability to manage multiple priorities and contexts simultaneously.
- Ability to guide teams and stakeholders without relying on formal authority.
- Proactiveness to identify and address potential problems before they escalate.
What you get:
- Cool and innovative work environment
- Work-life balance and our working hours are flexible
- We are too cool for ties. Smart casual is our game!
- We care about you and your family’s health and wellbeing
- Learning and growth opportunity
- We have an indoor slide and a cafe! How fun is that!
- Free car park within the company compound
*Only shortlisted candidates will be notified. So, make your CV as fun and interesting as possible!
#J-18808-LjbffrAssistant Manager, E-Commerce
Posted 3 days ago
Job Viewed
Job Description
Job Title: Assistant Manager, E-Commerce
- Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
- Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
- Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
- Need to follow Hongkong Public holiday
Job Description:
We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.
Key Responsibilities:
Develop and implement sales strategies to achieve revenue targets on Shopee.
Plan and manage promotional campaigns, including major Shopee Mega Campaigns.
Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.
Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.
Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.
Oversee store operations, including inventory management, order fulfillment, and customer engagement.
Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.
Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.
Requirements:
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.
Strong analytical skills with experience in data-driven decision-making.
Knowledge of Shopee platform operations, promotions, and marketing tools.
Good written and spoken English and Cantonese is a must.
Ability to multitask and thrive in a fast-paced, dynamic environment.
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Assistant Manager, E-Commerce
Posted 3 days ago
Job Viewed
Job Description
Job Title: Assistant Manager, E-Commerce
- Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
- Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
- Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
- Need to follow Hongkong Public holiday
Job Description:
We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.
Key Responsibilities:
Develop and implement sales strategies to achieve revenue targets on Shopee.
Plan and manage promotional campaigns, including major Shopee Mega Campaigns.
Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.
Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.
Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.
Oversee store operations, including inventory management, order fulfillment, and customer engagement.
Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.
Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.
Requirements:
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.
Strong analytical skills with experience in data-driven decision-making.
Knowledge of Shopee platform operations, promotions, and marketing tools.
Good written and spoken English and Cantonese is a must.
Ability to multitask and thrive in a fast-paced, dynamic environment.
#J-18808-LjbffrAssistant E-Commerce Manager
Posted 3 days ago
Job Viewed
Job Description
Manage Multi-Channel Marketplace Operations
- Oversee daily operations of B2C platforms.
- Ensure product listings, pricing, stock availability, and order fulfilment processes run smoothly.
- Develop and execute platform-specific strategies to maximise visibility and sales.
- Lead campaign planning, seasonal promotions, and special sales initiatives.
- Set competitive pricing strategies in line with market dynamics and company profitability targets.
- Collaborate with the marketing and sales teams to drive traffic and sales growth.
- Act as the key communication bridge with the China-based operations team for order management, stock forecasting, and promotional activities.
- Build and maintain strong relationships with platform account managers, logistics partners, and external service providers.
- Ensure timely resolution of operational issues and alignment on market goals.
- Work with the design and content teams to create compelling product pages, banners, visuals, and marketing materials tailored to target audiences.
- Ensure consistent brand messaging and presentation across all platforms in line with company standards.
- Optimise listings and content based on platform requirements and customer preferences.
- Monitor sales performance, marketing trends, and advertising effectiveness regularly.
- Conduct competitor analysis, monitor market trends, and identify new growth opportunities.
- Prepare reports and recommendations for management to support data-driven decision-making.
- Guide and support cross-functional teams, including operations, marketing, and customer service, to ensure smooth execution of e-commerce activities.
- Promote a collaborative and results-oriented working environment.
- Participate in strategic planning sessions and provide market insights to senior management.
- Bachelor’s Degree in E-Commerce, Marketing, Business, or related fields.
- Minimum 3-5 years of experience in managing multi-channel online platforms, preferably for Europe and UK markets.
- Familiarity with AI tools such as ChatGPT or Microsoft CoPilot to support daily tasks and improve efficiency is an added advantage.
- Experience with multiple platforms is highly preferred.
- Strong understanding of B2C e-commerce operations, online marketing, and sales strategies.
- Strong in Team leadership, lead and coordinate across teams (design, content, operations).
- Excellent communication skills in English; Mandarin proficiency is an added advantage for coordination with China teams.
- Proficient in data analysis, performance tracking, and market research.
- Self-driven, detail-oriented, with strong problem-solving and project management skills.
- Capable of managing multiple platforms, timelines, and team inputs efficiently
Assistant Manager, E-Commerce
Posted 3 days ago
Job Viewed
Job Description
Job Title: Assistant Manager, E-Commerce
- Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
- Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
- Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
- Need to follow Hongkong Public holiday
Job Description:
We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.
Key Responsibilities:
Develop and implement sales strategies to achieve revenue targets on Shopee.
Plan and manage promotional campaigns, including major Shopee Mega Campaigns.
Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.
Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.
Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.
Oversee store operations, including inventory management, order fulfillment, and customer engagement.
Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.
Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.
Requirements:
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.
Strong analytical skills with experience in data-driven decision-making.
Knowledge of Shopee platform operations, promotions, and marketing tools.
Good written and spoken English and Cantonese is a must.
Ability to multitask and thrive in a fast-paced, dynamic environment.
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