50 Retail jobs in Butterworth

Head of Retail & Sommelier (Cayman Islands)

George Town Tasting Room Expo

Posted 12 days ago

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Job Description

Head of Retail & Sommelier (Cayman Islands) I’ll Drink to That! Fine Wine & Spirits Emporium

George Town, Grand Cayman Cayman Islands

Company: I’ll Drink to That! Fine Wine & Spirits Emporium Ltd.
Location: Seven Mile Beach, Grand Cayman (on-site)
Reports to: Founder & Managing Director
Start: ASAP (ahead of store opening in ~6 weeks)

About IDTT

I’ll Drink to That! (IDTT) blends old-world hospitality with modern retail innovation—curated wine & spirits, an AI wine recommendation kiosk, smart-locker pickup, reliable delivery, and a tiered membership with NFC/Wallet passes. We’re a bold, exciting brand intent on birthing a trendy culture of wine and spirits retailing where every visit feels like a welcomed adventure and discovery. We’ve worked hard to make each trip a visual treat—tactile materials, clean modern displays, and thoughtful storytelling. Our tagline says it all: “Let’s toast to the Soul!”

Role summary

Be the face of our wine program and co-pilot the flagship store alongside the Retail Operations Manager. You’ll lead the team on the floor, elevate guest experience, curate the range, host tastings, and turn guided recommendations (AI + human) into bigger baskets and repeat visits. You’ll also support product procurement, trend awareness, and brand selection that keep IDTT fresh and exciting.

What you’ll do
  • Operations & People (guest-facing leadership)
    • Lead daily floor ops: opening/closing walkthroughs, service standards, cash-handling oversight.
    • Hire, train, schedule, and coach with the ROM (via Easyteam); build a positive, high-accountability culture.
    • Run 10-minute morning huddles; translate KPIs into clear actions for the team.
  • Customer Experience & Education
    • Act as in-house sommelier during peaks; guide pairings and responsibly trade up.
    • Host twice-monthly tasting events (Fri 6–7:30 pm) with crisp education modules; coordinate light bites with XQ’s Restaurant.
    • Champion membership sign-ups, NFC/Wallet usage, and referral flows at checkout.
  • Merchandising, Assortment & Procurement
    • Curate seasonal and demand-driven assortment; maintain planograms and presentation standards.
    • Review Prediko reorder drafts with the ROM; manage case-size realities to ensure in-stock levels without overbuying.
    • Source consumer-friendly, trend-driven brands; assist owner in selecting innovative and attractive labels.
    • Accompany the Founder to international trade shows for product procurement and trend scouting.
  • Omnichannel & Tech (coordination with ROM)
    • Keep Shopify POS/eComm guest-facing details sharp (descriptions, tags, photos, food-pairing notes).
    • Ensure receiving/UPC accuracy is enforced on the floor; flag issues to ROM.
    • Oversee smart-locker readiness on the floor; coordinate with ROM on delivery routing.
  • Compliance & Safety
    • Enforce strict ID verification at checkout, tastings, deliveries, and locker pickups.
    • Maintain liquor license conditions, cash/security protocols, and PCI-compliant practices.
What success looks like
  • In-stock = 98%; out-of-stock = 2%.
  • AOV and attach-rate up following tastings/promos.
  • Membership penetration and referrals trending up.
  • Locker ready = 2h; delivery on-time = 95%.
  • Accurate, guest-facing product content with no reconciliation surprises.
What you bring
  • 5+ years in wine/spirits retail, restaurant beverage leadership, or premium grocery; store/department leadership experience.
  • WSET Level 3 (or equivalent) required; Diploma a plus. Confident presenter and educator.
  • Strong merchandising eye; event-hosting energy; guest-first mindset.
  • Informed about global wine & spirits trends and able to translate them into consumer-friendly, attractive brand selections.
  • Comfortable with Shopify POS/eCommerce, Google Sheets/Airtable; quick study on Prediko/Easyteam.
  • Valid driver’s license; able to travel for supplier pickups and trade shows.
  • Willingness to travel intermittently to Cayman Brac to support the second store.
  • Legally authorized to work in Cayman (work permit sponsorship possible).
Ramp timeline
  • 30 days : Learn systems; finalize opening list/planogram; train team on service, ID checks, and membership flow; run first tasting.
  • 60 days : Hit in-stock targets (with ROM); tastings driving measurable lift; SOPs locked for receiving/UPCs/locker.
  • 90 days : KPIs steady; event calendar humming; procurement and trend feedback cycle established with Founder.
Compensation & benefits
  • Full-time, on-site; evenings/weekends for tastings and retail peaks.
  • Base salary paid in Cayman Islands Dollars (KYD): KYD $4,000/month (equivalent to USD $,000).
  • For the right candidate: Quarterly profit-share bonus (up to 10%).
  • Equity participation pathway (terms apply).
  • All roles receive an additional KYD 1,000/month upon the opening of our second store (Cayman Brac, targeted Jan 2026).
  • 50% health insurance contribution + standard pension contributions.

The Cayman Islands is tax-free, enjoys a high standard of living, and offers a premium environment for a career-defining role at launch. The store is projected to generate over USD 2M in annual revenue.

A final note

This is a serious, career-defining role for a highly qualified professional who wants to help build Cayman’s most innovative retail concept. Our flagship store is opening in the next 6 weeks, so please apply quickly if you’re ready to make your mark.

How to apply

Send your CV, a brief note on a successful tasting/event you led (what you did, results), and your top three favorite food-pairing “crowd-pleasers”.

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Contact Information

I’ll Drink to That! Fine Wine & Spirits Emporium
Damien Dilbert

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Retail Sales Executive (Penang)

George Town Feruni Ceramiche Sdn Bhd

Posted 1 day ago

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Job Description

Join Feruni Ceramiche, Malaysia’s leading tile brand where innovation meets craftsmanship. As a Retail Sales Executive, you play a key role in connecting with potential customers through design concept selling.

We're looking for a passionate, quick learner with a strong interest in communication and influencing. Training and guidance on sales techniques will be provided.

What You’ll Enjoy as a Ferunian

  • Salary range RM 3,800 – RM 5,000 per month
  • Attractive Monthly Sales Incentives – Your performance is rewarded, every month.
  • Comprehensive Medical Coverage – Includes hospitalization benefits up to RM80,000 and annual wellness coverage up to RM1,200.
  • Work-Life Balance – Enjoy a 5-day work week with Sundays off, 9.00 am to 6.00 pm working hours.

Design Concept Selling

  • Ability to connect the design concept to customer's needs.
  • Walk through the design process and give examples of benchmarking, immersion, concepts and ideation.
  • Presenting visually through showroom displays to create greater impact.
  • Showcasing past projects and their results to get buy-in and gain credibility.
  • Use Sales Funnel methodology to track customer journey, and sales processes, and drive sales results.
  • Identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
  • Closely follow up on prospective customers and leads to create sales opportunities and increase conversion rate.
  • Drive service quality and customer satisfaction for continuous improvement.
  • Achieves sales target and net income target, analyzing variance and initiating corrective actions.
  • Develop relationships and identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
  • Communicate scheduled sales reports in accordance with organizational standards.
  • Suggest new operational strategies to improve store's performance and productivity.
  • Perform regular sales analysis & reviews to evaluate promotion and sales strategy effectiveness and to identify business opportunities.

Deliver Store Service & Excellence

  • Provide personalized in-store customer experience to meet needs and provide satisfaction.
  • Improve merchandising presentation and visual displays.
  • Deliver operations and service excellence over multiple customer touchpoints.
  • Recommendation of areas of improvement to continuously improve productivity.
  • Responsible for sales order processing.
  • Conduct data-driven functional analysis with CRM system applications, etc.

What We’re Looking For

  • Degree or Diploma in a related field (e.g. Architecture, IT, Design, Mass Comm).
  • Fresh graduates are welcome (internship & co-curricular activities are a plus).
  • Experience in Sales & Marketing with proven results.
  • Familiar with CRM or other digital sales tools.
  • Good with numbers and able to calculate lead time.
  • Can communicate well in English, Bahasa Malaysia, and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
  • Interested in interior design and design concepts.
  • Position is based in Penang.

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Retail Vacancies | Timberland (Penang)

George Town GMG

Posted 2 days ago

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Overview

Retail Vacancies | Timberland (Penang) at GMG

Join to apply for the Retail Vacancies | Timberland (Penang) role at GMG.

Job Description
  • Being on top of our brands’ product knowledge to ensure customers are assisted well with their needs
  • Provide excellent customer service, informing customers of our current promotions, best seller items
  • Contribute positively to achieving individual and group sales target by increasing the UPT & ATV and returning customers
  • Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands
  • Proper care of stocks, inventory, mannequins and any items within the store at all times
  • Directly involved in working with the inventory & merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving
  • Being the Company representative by complying with Brand standards
Job Requirements
  • Able to join immediately is preferable
  • Open for Malaysia citizen only
  • Minimum 1-3 years of retail experience
  • Previous experience in sports or fashion retail will be an added advantage
  • Able to communicate in Bahasa Malaysia and English
  • Willing to work on rotational shift basis and during weekdays, weekends and public holidays
  • Good customer service and energetic
Benefits
  • Medical and insurance coverage
  • Staff discount across all brands under GMG such as Sun and Sand Sports, NIKE, VANS, Royal Sporting House, Timberland, Columbia etc
  • Incentives
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
  • Industries: Retail

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Content Manager im E-Commerce (w/m/d) Freelance

Bayan Lepas Theanex

Posted 2 days ago

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Job Description

Wir sind ein modernes Unternehmen und produzieren seit 2005 Nahrungsergänzungsmittel, mit Sitz in Malaysien. Wichtig für uns ist auch unsere Internetpräsenz und unsere Darstellung nach außen.

Aufgaben
  • Entwicklung und Umsetzung von Online-Marketingstrategien und -Kampagnen (SEO, SEA, Social Media)
  • Identifikation neuer Potenziale und innovativer Ideen im Online Marketing
  • Content-Erstellung, Bildbearbeitung, Videoschnitt und Text Erstellung
  • Weiterentwicklung der zentralen Content-Marketing-Strategie
  • Kontinuierliche Pflege der Aktionen und der Darstellung des Unternehmens nach außen
Qualifikation
  • Erfolgreicher Hochschulabschluss im Bereich Marketing, BWL, Kommunikationswissenschaften oder vergleichbare Ausbildung
  • Idealerweise mehrjährige Erfahrung in digitaler Kreativagentur, Online Redaktion oder E-Commerce Unternehmen
  • Selbstständige Organisation und Administration
Benefits
  • Leistungsorientierte Vergütung über Tarif
  • Weiterbildungsmöglichkeiten

Liebst du es, spannende Inhalte für den Online-Handel zu erstellen? Dann bewirb dich jetzt als Content Manager bei Theanex und werde Teil unseres Teams!

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Assistant Manager, E-Commerce

Bayan Lepas Second Talent

Posted 3 days ago

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About the job Assistant Manager, E-Commerce

Job Title: Assistant Manager, E-Commerce

  • Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
  • Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
  • Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
  • Need to follow Hongkong Public holiday

Job Description:

We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.

Key Responsibilities:

Develop and implement sales strategies to achieve revenue targets on Shopee.

Plan and manage promotional campaigns, including major Shopee Mega Campaigns.

Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.

Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.

Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.

Oversee store operations, including inventory management, order fulfillment, and customer engagement.

Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.

Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.

Requirements:

Bachelor's degree in Business, Marketing, E-commerce, or a related field.

Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.

Strong analytical skills with experience in data-driven decision-making.

Knowledge of Shopee platform operations, promotions, and marketing tools.

Good written and spoken English and Cantonese is a must.

Ability to multitask and thrive in a fast-paced, dynamic environment.

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Assistant Manager, E-Commerce

George Town Second Talent

Posted 3 days ago

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About the job Assistant Manager, E-Commerce

Job Title: Assistant Manager, E-Commerce

  • Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
  • Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
  • Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
  • Need to follow Hongkong Public holiday

Job Description:

We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform . This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.

Key Responsibilities:

Develop and implement sales strategies to achieve revenue targets on Shopee.

Plan and manage promotional campaigns, including major Shopee Mega Campaigns.

Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.

Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.

Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.

Oversee store operations, including inventory management, order fulfillment, and customer engagement.

Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.

Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.

Requirements:

Bachelor's degree in Business, Marketing, E-commerce, or a related field.

Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.

Strong analytical skills with experience in data-driven decision-making.

Knowledge of Shopee platform operations, promotions, and marketing tools.

Good written and spoken English and Cantonese is a must.

Ability to multitask and thrive in a fast-paced, dynamic environment.

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Part Time Retail - Cotton On Queensbay Mall

Bayan Lepas Cotton On Group

Posted 3 days ago

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Overview

Do you speak fashion? We're hiring Casual Sales Advisors! Let’s Chat!

Interview at Cotton On Queensbay on Tuesday 7th October 2025!

Interview date: Tuesday 7th October 2025

Time: 1.30pm - 6.30pm

Address: Shop GF-38, 39 & 40, Queensbay Mall, Persiaran Bayan Indah, 11900 Bayan Lepas, Pulau Pinang

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love
  • 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Typo
  • Local & Global career growth
  • 24/7 Wellness support
  • Discounts for you & your family
  • Performance & Peak incentives to reward +recognise our team
The Role
  • Be a proud Brand Ambassador, creating memorable and fun experiences for every customer who walks through our doors.
  • Live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide.
  • Keep our store looking fresh and inviting by merchandising and replenishing with care – making shopping easy and enjoyable for everyone.
  • Collaborate with your team to smash goals and celebrate wins together
Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.

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Account Manager(FMCG/Retail Tech) Fully Remote - Kuala Lumpur

George Town Talent Recruit

Posted 3 days ago

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Account Manager(FMCG/Retail Tech) Fully Remote - Kuala Lumpur

Job Openings Account Manager(FMCG/Retail Tech) Fully Remote - Kuala Lumpur

About the job Account Manager(FMCG/Retail Tech) Fully Remote - Kuala Lumpur

We are looking for an experienced Account Manager to manage and grow key partnerships across the region. This role is ideal for someone passionate about client success, who thrives in a fast-paced environment and enjoys working with innovative retail technology.

About our client : A fast-growing tech startup thats revolutionizing the FMCG retail industry across APAC with AI-powered shelf management technology

HQ Based in Singapore with presence globally

Key Responsibilities:
  • Client Relationship Management: Develop and maintain strong, long-term relationships with FMCG retail clients.
  • Communication Bridge: Act as the main liaison between clients and internal teams to ensure smooth project execution and customer satisfaction.
  • Project Oversight: Support client onboarding and implementation, ensuring timelines and goals are met.
  • Performance Tracking: Monitor account performance, generate reports, and identify areas for improvement.
  • Issue Resolution: Address and resolve client concerns proactively and effectively.
Requirements:
  • Minimum 5- 7 years experience in account management, client success, or B2B sales , preferably in FMCG or retail tech.
  • Strong communication and interpersonal skills, with fluency in English and Bahasa Malaysia .
  • Proven ability to manage multiple accounts and projects simultaneously.
  • Good understanding of IT products and B2B SaaS , with client onboarding and implementation experience.
  • Bachelors degree in Business, Marketing, or a related field.

Interested Candidates May Apply Online or email updated resume to

Only Shortlisted Candidates Will Be Notified

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Become a Luxury Watch Brand Evaluator in Penang, Malaysia

George Town CXG group

Posted 3 days ago

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Job Description

Turn your passion for fine timepieces into a rewarding freelance opportunity!
Explore the world of luxury watchmaking and make a lasting impact on some of the world’s most prestigious horology brands. Join CXG , the global leader in customer experience, and work alongside iconic names like IWC, Piaget, Boucheron, Tiffany & Co., and more.

About the Role:

As a Watch Brand Evaluator , you will immerse yourself in the luxury watch retail environment to discreetly assess customer experiences and provide valuable feedback that helps brands elevate their service. Whether you're visiting a boutique, exploring a product inquiry, or engaging with after-sales service, your insights help shape the future of luxury watch retail.

  • Flexible Schedule – Each in-store visit takes around 20 minutes, giving you freedom to plan around your availability.
  • Frequent Assignments – Perform multiple missions each month with globally renowned luxury watch and jewelry brands.

Our Luxury Partners:

  • Jewelry & Watches : Tiffany & Co., Piaget, IWC, Boucheron
  • Fashion & Couture : Louis Vuitton, Saint Laurent, Balenciaga, Versace
  • Beauty & Skincare : Guerlain, Givenchy
  • Automotive : Bentley

What You’ll Be Doing:

  • Select your missions – Choose assignments that align with your interests and availability.
  • Visit luxury watch boutiques – Discreetly engage with staff, observe their knowledge, attentiveness, and product presentation.
  • Evaluate the full experience – From store ambiance to post-sale service, assess the full client journey.
  • Report your insights – Submit structured feedback through our CXG Live platform.

Why Join CXG?

With a network of over 80,000 evaluators in 70 countries, CXG has helped leading luxury brands optimize their customer experience for nearly 20 years. Our mobile-friendly platform, CXG Live , allows you to manage missions, access resources, and submit evaluations anytime, anywhere.

Ready to turn your passion into impact?
Join our global community of watch collectors and luxury connoisseurs. Apply today and help shape the future of timepiece retail.

  • Must be 30 years of age or older.
  • Current customer of premium and luxury brands.
  • Not currently under contract with any retail brands, to ensure impartiality.
  • Punctual, organized, detail-oriented, and reliable.
  • Observant and passionate about customer experience.
  • No prior experience is required; we value honest feedback from genuine customers.
  • This is a freelance, project-based position
  • Flexible working hours
  • Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
  • Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
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Retail Operations Executive (Australia)

Bayan Lepas PRISM+

Posted 3 days ago

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Overview

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a highly motivated Retail Operations Executive who will be responsible for planning, executing, and overseeing retail and event operations in Australia, with frequent travel to Australia expected.

Event Management
  • Identify and secure event locations in Australia, negotiating rental rates to optimize costs
  • Develop detailed floor plans to ensure efficient space utilization
  • Coordinate with external vendors and stakeholders for atrium space and event setup
  • Collaborate with partners, contractors, and internal departments to ensure seamless event execution
  • Maintain adequate stock of brochures and promotional materials to support retail and event activities
  • Capture high-quality images for social media marketing and promotional purposes
  • Conduct comprehensive product training sessions and assess the competency of new team members, including part-time and full-time staff
  • Ensure training materials and presentation slides are regularly updated
Manpower Planning
  • Manage staffing requirements for both retail and pop-up events to ensure adequate coverage
  • Assist in scheduling casual staff and making necessary adjustments based on operational needs
  • Secure replacements for last-minute staff cancellations to minimize disruptions
  • Adjust manpower allocation based on sales trends and event locations to maximize efficiency
  • Monitor sales performance to ensure pop-up stores achieve break-even or meet sales targets
  • Coordinate the replenishment of retail inventory from headquarters as needed
  • Compile and submit commission reports for casual staff, if applicable
Sales & Inventory Management
  • Monitor sales performance to ensure pop-up stores achieve break-even or meet sales targets
  • Coordinate the replenishment of retail inventory from headquarters as needed
  • Compile and submit commission reports for casual staff, if applicable
Requirements
  • Bachelor's degree in Business, Marketing, Event Management, or a related field preferred
  • Proven experience in event planning, retail management, or a similar role, preferably with international exposure
  • Strong negotiation and vendor management skills
  • Excellent organizational and multitasking abilities
  • Strong leadership and team management skills
  • Ability to analyze sales trends and optimize manpower allocation accordingly
  • Willingness and ability to travel frequently to Australia
  • Proficiency in Microsoft Office and event planning software
  • Excellent communication and interpersonal skills
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Technology, Information and Internet

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