36 Retail jobs in Batu Pahat

Job Purpose:

To lead and manage the end-to-end operations of the Southern retail malls, encompassing leasing, retail operations, tenant management, and facilities management. This role is responsible for driving occupancy, operational excellence, tenant satisfaction, and asset enhancement, in line with the company’s commercial strategy.

Job Accountabilities

1. Leasing Management

Lead the Southern Leasing Team to:

• Develop and implement leasing strategies to maximize occupancy and rental yields for Southern retail malls.
• Lead lease negotiations, renewals, and rent reviews in line with market benchmarks.
• Identify and secure new tenants to create an optimal retail mix aligned with the mall's positioning.
• Monitor lease expiry profile and maintain healthy occupancy through proactive planning.
• Build strong relationships with key retailers, anchor tenants, and leasing agents.

2. Retail Operations

• Oversee daily mall operations to ensure a smooth and customer-centric retail environment.
• Manage tenant onboarding, fit-out coordination, and tenancy delivery processes.
• Monitor tenant performance and implement programs to support underperforming tenants.
• Collaborate with the HQ Placemaking & Operations team to:
• Drive marketing for promotional campaigns and mall-wide events.
• Drive customer experience initiatives to increase shopper engagement and footfall.
• Collaborate with the HQ Retail Compliance team on all strata management issues and liaison with JMB/MC.

3. Facilities & Maintenance

Lead the Southern Retail Operations and Facilities Team to:

• Ensure effective management of facilities and building services including HVAC, security, housekeeping, M&E, landscaping, and parking.
• Oversee maintenance contracts and ensure compliance with regulatory, health, and safety standards.
• Manage service providers, SLAs, and performance KPIs to ensure operational efficiency.
• Lead sustainability and green building initiatives to enhance ESG performance and cost-saving measures.
• Develop preventive and corrective maintenance schedules to prolong asset life.

4. Budgeting & Financial Performance

• Develop and manage the Southern retail mall’s annual OPEX and CAPEX budgets.
• Monitor financial performance including leasing revenue, service charges, and cost efficiency.
• Analyze operational data and propose initiatives for revenue enhancement and cost optimization.
• Provide regular reporting and updates to senior management on KPIs and action plans.

5. Stakeholder & Team Management

• Lead, coach, and develop the retail operations team across leasing, operations, and facilities.
• Liaise with internal departments including marketing, finance, legal, and project and development teams.
• Maintain strong tenant relationships and act as the main point of contact for escalations.
• Work closely with authorities, consultants, and vendors to ensure compliance and smooth operations.

Minimum Essential Qualifications & Technical Competencies

Formal Education

• Degree in Mechanical or Civil Engineering, Real Estate Management, or Business Administration.

Work Experience

• More than 10 years of relevant work experience, with a minimum of 5 years in a leadership role in complex management/retail operations, while leading a team of people in the related discipline.

Skills / Knowledge / Qualifications

• Ability to liaise with various levels of associates for improvement and troubleshooting.
• Strong leadership skill, demonstrated in a similar role.
• Strong organisational skill.
• Good interpersonal skill.
• Able to lead the team and set strong KPIs and achieve them in a timely manner.

Role Overview

We’re on the hunt for a driven, high-energy leader who thrives in a fast-paced retail environment and bounces back from challenges stronger than ever. As our Retail Operations Manager , you’ll take charge of Vans stores across Malaysia—leading from the front, hitting ambitious sales targets, and keeping operations running like clockwork.

If you’ve got the passion, resilience, and leadership chops to inspire teams and deliver unforgettable consumer experiences, this is your stage.

What You’ll Do

• Lead & Win – Drive operational and sales performance across multiple stores, smashing targets along the way.
• Inspire Teams – Recruit, coach, and develop store managers and staff to deliver top-notch service and results.
• Delight Consumers – Ensure every store visit leaves customers smiling and loyal to our brand.
• Own the Operations – Streamline processes, maintain flawless inventory control, and uphold gold-standard SOPs.
• Protect & Improve – Enforce compliance, manage risks, and champion continuous improvement.
• Make It Happen – Roll out promotions, lead new store openings, and execute projects with speed and precision.

What You Bring

• 5+ years in retail operations (retail sports / active / lifestyle / fashion/multi-store preferred).
• Proven success in leading teams and delivering strong commercial results.
• A positive, resilient mindset —quick to adapt, ready to solve problems on the spot.
• Strong planning, organization, and leadership skills with a hands-on, can-do attitude.
• Passion for retail, sales, and delivering world-class customer service.
• Flexibility to work shifts, weekends, and public holidays.

Job Title: Temporary Retail Assistant

Job Summary

We are seeking a Temporary Retail Assistant to join our team at our retail outlet in Aeon Tebrau City. As a Retail Assistant, you will be responsible for providing excellent customer service, assisting customers in locating products, achieving sales targets, managing inventory levels, maintaining the retail outlet and storeroom cleanliness, performing POS and cashiering transactions accurately. Your contribution to achieving sales targets through active participation in promotional events and campaigns is essential.

Skills

• Excellent customer service skills
• Strong communication and interpersonal skills
• Knowledge of retail operations and procedures
• Basic math skills for handling cash transactions
• Attention to detail
  
  

• Greet and welcome customers with a friendly demeanor.
• Assist customers in locating products within the store.
• Answer customer questions regarding product features, prices, and availability accurately.
• Achieve assigned sales targets by actively promoting products to customers.
• Monitor inventory levels regularly and inform the supervisor about any shortages or overstocks.
• Maintain cleanliness of the retail outlet by organizing shelves, dusting displays, etc.
• Ensure proper housekeeping of the storeroom for efficient inventory management.
• Perform Point of Sale (POS) transactions accurately while handling cash or credit/debit card payments.
• Provide correct change to customers during cash transactions.
• Contribute actively to achieve sales targets by participating in promotional events and campaigns.
  
  

• High school diploma or equivalent qualification required
• Previous experience as a Retail Assistant or similar role preferred but not mandatory
• Familiarity with POS systems is an advantage
• Ability to work efficiently in a fast-paced environment
• Flexibility to work on weekends or holidays if required

• Responsible for the day-to-day operations of Krispy Kreme Doughnut shop.
• To deliver the highest standard quality of service by handling customer complaints, conducting customer service evaluation and achieving the customer service rating target.
• Ensure staffing, inventory levels are appropriate so as to allow for smooth operation of the shop.
• Perform opening and closing duties
• Assist in stock take and upsell promotions
• Constantly motivate & cultivate a team spirit in the outlets
• Adhere to company’s standard operating procedures
• Any other ad-hoc duties
  
  

• Application should be Malaysian citizens or hold relevant residence status.
• Able to Communicate well in English and Bahasa
• Have friendly & engaging personality
• Sales driven & results oriented
• Able to work on shifts including weekend, 6 days a week
• Possess own transport
  
  

• Meal Allowance - RM 5.00 per day
• Sale performance Incentive
• Overtime
• Training and certification program
• Fast career advancement
• Medical coverage
• Daily Meal Provided
• EPF, Socso

This job is a Retail Supervisor, where you lead customer service and product displays. You might like this job because you’ll help boost sales, create a tidy store, and build great relationships with customers while managing daily operations!

• Take a lead role in customer service and product display.
• Play an integral part in contributing to sales achievement, sales growth and quality customer service.
• Assist in all aspects of the outlet, especially display, merchandising, and cleanliness.
• Build and maintain good rapport with customers.
• Handle cash transactions.
• Assist in the opening and closing of a retail location.
• Help stock shelves in the proximity.
• Complete, process, and maintain applicable paperwork and records.
• Responsible for monitoring store activities, keeping track of sales performance, and managing the daily operations of the stores.
• Deal with customers' inquiries and complaints.

Job Requirements

• Young, vibrant, and outgoing candidates.
• Minimum SPM with proficiency in Malay, English, and/or Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• No working experience is needed as training will be provided.
• Pleasant personality and appearance, independent and self-motivated.
• Able to work in shifts, on weekends and public holidays.
• Fresh graduates are welcome to apply.

Retail Operations

Customer Service

Customer Support

We encourage open communication whereby everyone is free to voice out their opinions, suggestions or new ideas to help develop the company.

We’re all about creating a culture so work feels like family

Yes, with great work comes great reward!

Over here, we provide a clear career advancement path as we believe in upward progression of one's career

Up to 1 million coverage

Want to avoid traffic? Employees can always be free to set their own time to come to work. 8 hours is the working hours requirement.

We are a leading furniture retail company driving creativity for inspiration lives. So, we’re looking for talented, driven people to create a better life. Let’s find out how we can grow this amazing company together!Ruma specialists in designing contemporary and chic home furniture that ideally represents the urban, modern and cosmopolitan flavors so desired by – but have been beyond the reach of – most.

• Full-time

Our vision “To create a better everyday life for the many people” is the reason why IKEA and our centres exists and why people choose and love to come to us. It is the driving force behind our success.

We believe home is the most important place in the world and by becoming “The leader in life at home” we will secure a strong brand position for IKEA and stimulate home furnishing interest on our markets. We want to be the “Preferred shopping centre destination” for retailers and business partners. For a successful future we must secure “Growth with long term profitability” and we will do this by a consistent focus within our four strategic cornerstones of Growth, People, Sustainability and Costs.

Acting like a market leader in all our decision making and securing a “Market Leadership Mentality” in our organisation will drive us to reaching our vision.

The Assistant Tenant Coordination Manager is responsible for maintaining effective relationships with tenants in the initial phase and opening stages of fit out works. Reporting to Tenant Management Manager, the Assistant Tenant Coordination Manager ensures that all tenants accommodated within the terms & conditions of the Tenancy Agreement, House Rules of Toppen, Fit Out Manual, Design Guideline and Tenant coordination guideline.

Your assignment

• Coordination of the activities among tenants, construction companies and authorities. To manage the fit-out projects in the mall and ensure adherence to safety standards, TA specifications and work schedule.
• Daily interaction with teams from Construction, Leasing, Tenant coordination departments as well as Tenants and Contractors.
• Working closely with Service office Commercial Team for tenant fit out process, Test fit, and optimize lease area in centre.
• Cooperation with leasing department to prepare all requested technical layouts and ensure timely handover of retail lot to tenants.
• Supervision and coordination in final handover process, getting relevant permissions from the departments, final inspections (POI) and revisions.
• To ensure lease outline drawing in line with T&A.
• Manage the process of daily inspections to ensure tenants compliance on House Rules of Toppen, Fire safety standards and Tenant coordination guideline during fit out stages.
• Project owner for tenant Change Request, coordinate between tenant and Facilities and Operation for new provision. e.g. new and existing tenancies that require minor construction, infrastructural and remedial works during the post-occupancy stages.
• Follow up on the fit out findings during inspections to ensure closure.
• Tracking and reporting exchanges of plans and information with tenants.
• Organize handover kick off meetings with the tenants including briefing of Fit Out Manual, Design Guideline, Safety Guideline and House Rules of Toppen.
• Review tenant’s concept drawing in accordance with IKANO Centre’s guideline and continue improve the customer journey through the tenant’s design
• Ensure tenants’ fit out work are compliance of Toppen Rules and Regulation.
• Handling special projects from time to time.
• Work with others CMO departments to ensure tenant’s defects resolved.
• Working closely with SO Leasing, Facilities, Operation and Finance Department to arrange handback vacant units upon expired of tenancy.
• To ensure Vacancy Mitigation plan such as pop up store, creative display, creative window, hoarding and etc fully executed upon expired of tenancy.
• Support Service Office Commercial Team to review and revise the current standards for LOD’s to provide tenants with more details with regards to context, orientation and relevant adjacencies.
• Working closely with Leasing Team for Change Request cost estimation, project timeline with respective department.
• Ensure all fit out documents filled according to SOPs requirement.
• Responsible for filling up tenant change request.
• Responsible of correction of fit out drawing such as MEP drawing, As build plan and any drawings mentioned in SOPs or Fit out manual.

• Professional Certificate, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, required in Engineering, Interior Design, Architecture or Construction Management and 4-6 years of equivalent work experience.
• Strong organizational and time management skills.
• Pro-active with positive attitude, independent and strong organizational skills.
• Excellent communication, negotiation and interpersonal skills, ability to create and improve cooperation.
• Able to work independently and interdependently, able to multi-task.
• Possesses good verbal and written in English and Bahasa Malaysia. Additional language will be added advantages
• Strong skills in problem solving and able to think out of box when problem arise.
• Able to produce LOD, basic 3D and basic hand sketch.
• Advanced PC user: Microsoft office and Autocad.

We hire based on our values. Watch the video and answer the following question in your application:

Tell us about a time you strongly disagreed with your manager. What did you do to convince him or her that you were right? What ultimately happened?

• Full-time
• Department: Property & Facility Management

Our vision “To create a better everyday life for the many people” is the reason why IKEA and our centres exists and why people choose and love to come to us. It is the driving force behind our success.

We believe home is the most important place in the world and by becoming “The leader in life at home” we will secure a strong brand position for IKEA and stimulate home furnishing interest on our markets. We want to be the “Preferred shopping centre destination” for retailers and business partners. For a successful future we must secure “Growth with long term profitability” and we will do this by a consistent focus within our four strategic cornerstones of Growth, People, Sustainability and Costs.

Acting like a market leader in all our decision making and securing a “Market Leadership Mentality” in our organisation will drive us to reaching our vision.

To responsible for the effective and smooth operations with minimal interruption to the operating system and all other operational responsibilities to manage the Car Park.

Your assignment

• To attend to customer enquiries concerning the Car Park.
• Assist in traffic control during peak hours at Toppen and IKEA Car Park area.
• Liaise with service provider to ensure the optimum maintenance of the car park equipment e.g. service faulty equipment & monitor equipment performance.
• To check and implement preventive maintenance for Car Park equipment is within the premises.
• To report to Supervisor if there is any equipment fault and arrange for repair.
• Keep record and file all maintenance & service report, raise purchase order when necessary.
• Inventory record and order stock when necessary.
• To check on the items stored in Car Park storage and update the Stock card daily.
• Keep track of the Season Pass issued out and the cancelled Season Pass.
• To update and to do renewal of Season Pass in the system.
• To assist with any other ad-hoc assignments requested by the Supervisor or Management.
• Able to work overtime when needed.

• SPM or equivalent qualifications holder with experience in Car Park Management.
• Able to write a simple incident / accident report happened in the Car Parking area.
• Able to work on shift, weekend and Public Holidays.
• Able to work overtime when needed to cover shift.
• Able to write and communicate in Bahasa Malaysia and English.

We hire based on our values. Watch the video and answer the following question in your application:

Can you give examples of how you have encouraged new ideas within your team? Which ideas do you encourage and why?

Join to apply for the Sales Assistant - Aeon Bukit Indah, Johor Bahru role at AEON CO. (M) BHD.

• Providing good and friendly service to customers
• Offering advice on products
• Ensuring the premises are clean and orderly
• Maintaining an attractive personality, energetic, and positive behavior

• Serious applicants only
• Minimum PMR/SPM qualification
• Attractive personality and good communication skills
• Age 18 and above
• Strong interest in retail
• Ability to work in shifts, including weekends and public holidays
• Malaysian citizen & Permanent Resident

• Medical facilities
• EPF
• SOCSO
• Annual bonus
• Salary increases
• Opportunities for further studies
• Training provided
• Uniform
• Rebate scheme

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Retail

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