1,456 Retail Trainee jobs in Malaysia

As a Retail Store Associate at moomoo, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

• Client Servicing & Onboarding
• Support walk-in clients with account opening and platform setup.
• Provide guidance on the moomoo app features and basic investment tools.
• Handle basic client inquiries and escalate complex cases to relevant teams.
• Educate clients on market opportunities and moomoo’s platform offerings.
• Store Operations
• Ensure the store operates smoothly and complies with company standards.
• Assist with documentation, compliance checks, and backend onboarding processes.
• Maintain client confidentiality and adhere to all local financial regulations.
• Sales Support & Target Execution
• Support sales teams in achieving client acquisition and relevant KPIs.
• Assist with in-store lead follow-ups, appointments, and event-related activities.
• Participate in cross-selling investment products based on client needs (if applicable).
• Marketing & Event Support
• Help coordinate in-store events, workshops, and client engagement sessions.
• Provide on-site support during marketing campaigns and roadshows.
• Assist in promoting strategic brand partnerships and community engagement efforts.
• Team Collaboration
• Work closely with branch managers and team members on daily operations and special initiatives.
• Provide feedback to improve service workflows and customer experience.
• Participate in team meetings and internal training sessions.

• 2–3 years of experience in customer service, financial advisory, or retail investment services.
• Knowledge of financial markets, brokerage platforms, and investment products.
• Strong interpersonal and communication skills, both verbal and written.
• Detail-oriented, organized, and comfortable with multitasking.
• Familiarity with compliance and documentation requirements in the financial sector.
• CSMRL license holder and registration as a Unit Trust Consultant (UTC) are preferred for this role; however, the company will sponsor you to obtain the licenses whenever its needed.
• Proficient in Malay; fluency in Mandarin or English is a plus.
• Willingness to work rotating shifts, weekends, and public holidays.
• Tech-savvy and comfortable with digital platforms and CRM systems.
• Customer-first mindset with a proactive approach to problem-solving.

Duties & Responsibilities

- Memberikan perkhidmatan profesional kepada pelanggan
- Memastikan stok mencukupi
- Menjadi juruwang
- Memastikan outlet dalam keadaan bersih

Job Requirements

- Bekerja 6 hari seminggu
- Boleh travel/cover outlet lain
- Bekerja mengikut shift, hujung minggu dan cuti umum
- Genap 18 tahun sehingga 40 tahun sahaja
- Warganegara Malaysia sahaja
- Wajib hadir fizikal training selama 2 hari di MYNEWS HQ, Kota Damansara

Employment Type: Permanent (Full Time)

Industry: Retail / Wholesale Trading / Property

RM2,400.00/bln - RM2,800.00/bln

Job Responsibility

• Receive and guide customers, provide customers with high-quality services, understand customer needs, and achieve sales goals
• Complete the daily business work such as inspection and acceptance of incoming goods, shelf display, replenishment, return, loss prevention, etc
• Manage the products in charge (guarantee the safety of the goods, sufficient quantity,regular inventory and inspection, and maintenance and loss in time)
• Responsible for housekeeping (keep the sanitary areas under your responsibility clean, organize and maintain proper grooming)
• Cooperate with the store manager to do a good job in auxiliary work in the store
• Responsible for product replenishment, daily display, and maintenance
  
  

• Able to communicate in Mandarin and English
• Able to work rotational shift hours
• Candidate possesses at least SPM or above
• At least 6 months of experience in retail or F&B
• Serious and responsible for work, patient with customers, able to bear hardships and standard work
• Enthusiastic and cheerful personality, with good expression and communication skills
• Obey the management of the company, have a strong sense of ownership, willing to develop together with the company
  
  

• Opportunities to learn and lead we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc
• Transportation allowance
• Young team and good working atmosphere
• Free monthly staff product
• Team building activity
• Overtime pays
• 5 working days
• EPF / SOCSO

• Bidang tugas Jualan

Duties & Responsibilities

- Memberikan perkhidmatan profesional kepada pelanggan
- Memastikan stok mencukupi
- Menjadi juruwang
- Memastikan outlet dalam keadaan bersih

Job Requirements

- BEKERJA 6 HARI SEMINGGU
- Can work shifts, weekends and public holidays
- 18 years old (Following Date) to 40 years old
- Warganegara Malaysia SAHAJA
- WAJIB HADIR ONLINE TRAINING SELAMA 3 HARI

Employment Type: Permanent (Full Time)

Industry: Retail / Wholesale Trading / Property

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

• Accountable for customer satisfaction, and assisting customers with any requirements they may have.
• Follow best practices effectively, as determined by the Ninja Management.
• Be a team player in the team, to work effectively with peers.
• Effectively communicate feedback and improvements to the Area Supervisor.
• Communicate and work effectively with other teams to produce the best possible outcome for the company and its clients.
• Use Ninja software to execute operations (with training from the Ninja team).
• Assist in gathering sales leads and closing prospects.
• Assist the Area Supervisor in managing the social media and Google account of the store, in terms of content and customer engagement.

• SPM, with relevant industry experience.
• More than 1 year of experience working in retail stores.
• Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.
• Proven success in being a team member of a fully functional team.
• Hands-on work experience with a proven track record in reaching and exceeding goals.
• Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.
• Effective verbal communication, with the ability to serve a wider range of customers.
• Own transportation required.

Submit a job application.

By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the Notice.

Fewer than 15 applicants. Your chances are good!

Posted 17 days ago • Closing 15 Sep 2025

• Minimum SPM/O level or equivalent.
• Proven working experience in retail sales.
• Fresh graduates are encouraged to apply.
• Strong communication, interpersonal, and organizational skills.
• Friendly, self-motivated, confident, and sales-driven.
• Basic administration skills.

• Plaza Low Yat
• Digital Mall, PJ Selangor

1. Meet and exceed sales targets and objectives.
2. Ensure high levels of customer satisfaction through excellent sales service.
3. Assess customers’ needs, explain, provide appropriate recommendations, and demonstrate product features.
4. Ensure stock accuracy.
5. Fully comply with company policies and procedures.
6. Undertake any ad-hoc tasks as required.

• Commission
• Annual leave, medical leave, parental leave, etc.
• Medical claim
• EPF / SOCSO / EIS
• Annual Bonus (subject to personal performance)
• Salary Review

• Product Knowledge
• Communication Skills
• Sales Techniques
• Problem-Solving Skills
• Customer Service
• Point of Sale Systems

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Join Feruni Ceramiche and we bring art, beauty and inspiration together.

Be part of Feruni Ceramiche, Malaysia’s leading tile brand where innovation meets craftsmanship. As a Retail Sales Executive, you play a key role in connecting with potential customers through design concept selling. We're looking for a passionate, quick learner with a strong interest in communication and influencing. Training and guidance on sales techniques will be provided.

What You’ll Enjoy as a Ferunian

• Attractive Monthly Sales Incentives – Your performance is rewarded, every month.
• Comprehensive Medical Coverage – Includes hospitalization benefits up to RM80,000 and annual wellness coverage up to RM1,200.
• Wellness-Focused - Enjoy free flow of food and drink.
• Work-Life Balance – Enjoy a 5-day work week with Sundays off, 9.00 am to 6.00 pm working hours.

Your Role at Feruni

Design Concept Selling

• Ability to connect the design concept to customer's needs.
• Walk through the design process and give examples of benchmarking, immersion, concepts and ideation.
• Presenting visually through showroom displays to create greater impact.
• Showcasing past projects and their results to get buy-in and gain credibility.

Sales Target Management

• Use Sales Funnel methodology to track customer journey, and sales processes, and drive sales results.
• Identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
• Closely follow up on prospective customers and leads to create sales opportunities and increase conversion rate.
• Drive service quality and customer satisfaction for continuous improvement.
• Achieves sales target and net income target, analyzing variance and initiating corrective actions.
• Develop relationships and identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
• Communicate scheduled sales reports in accordance with organizational standards.
• Suggest new operational strategies to improve store's performance and productivity.
• Perform regular sales analysis & reviews to evaluate promotion and sales strategy effectiveness and to identify business opportunities.

Deliver Store Service & Excellence

• Provide personalized in-store customer experience to meet needs and provide satisfaction.
• Improve merchandising presentation and visual displays.
• Deliver operations and service excellence over multiple customer touchpoints.
• Recommendation of areas of improvement to continuously improve productivity.
• Responsible for sales order processing.
• Conduct data-driven functional analysis with CRM system applications, etc.

What We’re Looking For

• Degree or Diploma in the related field of study. (e.g., Architecture, IT, Design, Mass Comm)
• Fresh Graduates are encouraged to apply. (Internship experience and Co-curricular activities will be a consideration )
• Relevant experience in Sales & Marketing related activities and with a proven track record.
• Experience with using Customer Relationship Management (CRM) analytical digital applications.
• Good with calculation and identifying lead time.
• Able to communicate effectively with English and Bahasa Malaysia. Mandarin speakers will be an added value.
• Possess an interest in interior designing and design concepts.
• Proficiency in negotiation skills is required.
• The role is based in Melaka.