539 Retail IT jobs in Malaysia

Responsibilities:

-Daily outlet visitation and submit report.
-Plan, manage and maintain the smooth operations of Retail Stores located in KL/Selangor.
-Maintain store’s cleanliness, ensure store displays and merchandise is adhere to standard requirements.
-Ensure pricing is correct, promotions are up to date and stock accuracy at all times.
-Assist in recruitment plan to support manpower needs and conduct interview.
-Manage, coach, counsel, train retail sales staff on their daily operations and handle staffing issue.
-Assist retail sales staff to achieve sales targets.
-Participating actively in company sales activities and marketing events.
-To undertake any ad-hoc assignments as and when required.

• Oversee and manage business activities of a department to achieve sales, profit, and growth objectives;
• Responsible for department front line functions;
• Carry out day-to-day operations and improve department performance in terms of sales revenue, cost control, customer awareness, and staff development.

Job Requirements:

• Tertiary education with at least 1 - 2 years working experience;
• Fresh graduates are encouraged to apply as trainees;
• Possess good leadership and management skills;
• Strong interest and passion for working in the retail industry;
• Able to work in shift hours, weekends, and public holidays.

*Only shortlisted candidates will be notified*

Staff Benefits:

• Annual increment & Performance Bonus
• Various Leave Schemes
• Medical & insurance coverage
• Allowances
• Soft skills & technical training opportunities
• Career advancement opportunities
• Staff purchase discount

1. ROLE DESCRIPTION

The Retail Assistant/Associate is responsible for assisting customers, processing sales transactions, maintaining a clean and organized store, and ensuring a positive shopping experience.

The ideal candidate is a customer-oriented, adaptable, and responsive individual well-fitted to communicate with high-end customers; he or she is able to multitask, prioritise and manage time effectively.

2. SPECIFIC RESPONSIBILITIES

Customer Service & Enquiries

-Assist customers with general enquiries and provide information on services

-Maintain a positive, empathetic, and professional attitude towards customers at all times

-Communicate effectively with customers through various channels (in-person, phone, messaging)

-Respond promptly to customer enquiries and ensure timely follow-ups

-Acknowledge and resolve customer concerns professionally and efficiently

Order Processing & Store Operations

-Assist with order placement, processing, and collection of serviced items

-Record and maintain accurate details of customer transactions, interactions, and feedback

-Inform customers when their orders are ready for collection

-Ensure proper handling, packing, and processing of bags, wallets, and shoes for servicing

-Manage and track collection deadlines and schedules

Product & Service Knowledge

-Stay well-informed about Dr Bags’ services and processes to confidently assist customers

-Conduct skilled assessments, cleaning, colouring, and minor repair services for leather goods

Teamwork & Store Support

-Work closely with colleagues to ensure smooth store operations

-Provide feedback to improve customer service processes and efficiency

Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye-catching displays? Do you have an eye for detail?

If so at eXPD8, we're looking for a Retail Merchandiser based in Tesco Hall Green in the B90 3LU area. You'll be an integral part of a field-based retail merchandising team, working on behalf of exciting household name brands. Please note that although you will be based in one area, there are work opportunities across a variety of different stores.

You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well-stocked.

Interested in learning more? Read on below.

About the role:

This role will be work across a variety of categories including: General merchandising which could include books, gift cards and cosmetics.

Confirmed working days/hours: 8 hours

Monday 4 hours

Wednesday 4 hours

Plus ad hoc work as interested and agreed!

How you'll deliver excellence:

-Compliance and Standards
-You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.

-You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.

-Product Placement and Replenishment
-You'll arrange and organise products on shelves and displays to maximise visibility and appeal.

-Promotional and Point of Sale Setup
-You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.

-Strong communication and relationship building

-
-You'll build and maintain good working relationships with instore colleagues, particularly department and store managers.

-You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent:

-Experience of, or a passion for, merchandising, retail and/or customer service

-Excellent communication and interpersonal skills

-Thrive having ownership of your own work within set time frames, using your own initiative to find solutions

-Take pride in delivering great standards and service for our clients

-Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor.

-Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so)

-Are confident using a company tablet to download briefs, take photos and answer questions about your tasks

-A full UK driving license and access to a car is required

What makes us excellent:

We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation of delivering exceptional service to ensure our customers succeed in retail.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

-Flexible holiday and pay

-Immediate access for you and your family to GroceryAid

-Access to eXPD8 Rewards where we offer regular competitions and incentive plans

-Access to PAYM8, allowing you to access your wage before your payday

-Unlimited refer a friend scheme

-Full induction and training provided with access to over 400 learning resources

Z2

Join to apply for the Retail Executive role at Exaltech Sdn Bhd

4 days ago Be among the first 25 applicants

Join to apply for the Retail Executive role at Exaltech Sdn Bhd

This range is provided by Exaltech Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Responsibility

Responsibilities

• Plan, organize, coordinate, control the operations of establishments that sell goods on a retail or wholesales basis.
• Determine stock levels and service standards.
• Promoting the establishment's goods and services.
• Maintaining records of stock levels and financial transactions.
• Other duties assigned by the management.
  
  

• Candidate must possess at least SPM certificate or higher.
• Fluent in English, Chinese, Malay & other dialects will be an added advantage
• Positive attitude, passionate, collaborative teamwork, excel in interpersonal skills.
• Excellent in written and verbal communication skills
• Responsible, dedicated and committed to work
• Able to work independently with minimal supervision.
• Basic computer knowledge.
• Must be able to work on Public Holidays and weekends
• Good problem solving skills, able to navigate unexpected situations or conditions
  
  

• Annual leave
• Sick Leave
• Parental leave
• Training provided
  
  

• Seniority level Entry level

• Employment type Full-time

• Industries Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Exaltech Sdn Bhd by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

This job is a Retail Supervisor, where you lead customer service and product displays. You might like this job because you’ll help boost sales, create a tidy store, and build great relationships with customers while managing daily operations!

• Take a lead role in customer service and product display.
• Play an integral part in contributing to sales achievement, sales growth and quality customer service.
• Assist in all aspects of the outlet, especially display, merchandising, and cleanliness.
• Build and maintain good rapport with customers.
• Handle cash transactions.
• Assist in the opening and closing of a retail location.
• Help stock shelves in the proximity.
• Complete, process, and maintain applicable paperwork and records.
• Responsible for monitoring store activities, keeping track of sales performance, and managing the daily operations of the stores.
• Deal with customers' inquiries and complaints.

Job Requirements

• Young, vibrant, and outgoing candidates.
• Minimum SPM with proficiency in Malay, English, and/or Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• No working experience is needed as training will be provided.
• Pleasant personality and appearance, independent and self-motivated.
• Able to work in shifts, on weekends and public holidays.
• Fresh graduates are welcome to apply.

Retail Operations

Customer Service

Customer Support

We encourage open communication whereby everyone is free to voice out their opinions, suggestions or new ideas to help develop the company.

We’re all about creating a culture so work feels like family

Yes, with great work comes great reward!

Over here, we provide a clear career advancement path as we believe in upward progression of one's career

Up to 1 million coverage

Want to avoid traffic? Employees can always be free to set their own time to come to work. 8 hours is the working hours requirement.

We are a leading furniture retail company driving creativity for inspiration lives. So, we’re looking for talented, driven people to create a better life. Let’s find out how we can grow this amazing company together!Ruma specialists in designing contemporary and chic home furniture that ideally represents the urban, modern and cosmopolitan flavors so desired by – but have been beyond the reach of – most.

• Setapak: 9 pax
• Bangsar: 3 pax
• KLCC: 2 pax
• Pavilion: 3 pax
• Gardens: 1 pax
• Empire Subang: 1 pax
• KLIA: 1 pax
• Attend to customers’ inquiries or requests promptly & courteously.
• To promote our product to the customer.
• Assist in stock checking, stock replenishment and housekeeping.
• Any other ad hoc duties assigned by superior.
  

• Minimum SPM or equivalent qualification.
• Good communication skills in English.
• Ability to speak in Mandarin is an added advantage.
• Has an outgoing personality & a great smile.
• Outspoken & enjoy meeting people.
• Service oriented with high enthusiasm to serve.
• Fresh graduates are encouraged to apply.
• ** Open for Malaysians only
  
  

• To be disclosed during interview

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

About the role:

The Retail Trainer enhances frontline staff skills through effective training in customer service, product knowledge, and sales techniques by designing and delivering training programs, assess learning progress, and collaborate with store managers to ensure consistent development. Additionally, they support onboarding and continuously refine training materials to drive performance and alignment with GMG standards.

Reporting to the Senior Manager - Operations , you will be responsible for:

Responsibilities:

• Develop and enhance the skills of retail staff across the region.
• Ensure consistent and up-to-date product knowledge among employees.
• Conduct onboarding sessions and product training for new hires.
• Promote Learning & Development initiatives and knowledge-sharing.
• Design, update, and maintain training materials, tools, and assessments.
• Plan and execute training schedules in alignment with business needs.
• Deliver classroom, on-the-job, and virtual training sessions.
• Assess training effectiveness through evaluations and follow-up actions.
• Gather trainee feedback and implement improvements in training programs.
• Monitor and report attendance, performance, and training progress.
• Collaborate with stores and management to support training initiatives.
• Align training content with company objectives and industry best practices.
• Facilitate group learning and encourage team collaboration.
• Utilize diverse training methods to maximize learning effectiveness.
• Track employees' learning progress and provide coaching support.
• Continuously improve training modules based on feedback and observations.
• Ensure employees adhere to company policies, procedures, and standards.
• Provide ongoing product, sales, and customer service training.
• Evaluate employee performance and recommend additional training when needed.
• Assist in onboarding, ensuring smooth integration into company culture.
• Review training impact using performance metrics and feedback.
• Recommend enhancements to training strategies and delivery methods.
  
• Lead by example, demonstrating company values and retail excellence.

Requirements:

• Degree in any of the Business Administration, Business Studies, Administration, Management or equivalent
• Previous experience in retail or a customer-facing role, with at least 2-3 years of training experience.
• Strong communication, presentation, and interpersonal skills.
• The ability to motivate and inspire others to achieve performance goals.
• Basic knowledge of training methodologies and tools, such as e-learning platforms or training software.
• A positive, enthusiastic attitude and a passion for helping others succeed.
• Experience with retail management systems or sales tracking software.
• Some travel may be required to assist with training at multiple store locations.
• Certification in training or leadership development (HRDCorp Certified Trainer) is a plus.
• Retail Product & Sales Knowledge: Strong understanding of retail operations, product features, and sales techniques to effectively train frontline staff.
• Instructional Design & Delivery: Ability to create, adapt, and deliver impactful training programs that enhance employee skills and align with business goals.