What Jobs are available for Restaurant Lead in Malaysia?
Showing 2 Restaurant Lead jobs in Malaysia
Restaurant Supervisor - Alila Bangsar Kuala Lumpur
Posted 13 days ago
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Job Description
**Join Our Team as a Restaurant Supervisor at Alila Bangsar Kuala Lumpur!**
As a Restaurant Supervisor, you'll be the backbone of our dining outlet's daily operations, ensuring seamless service while mentoring the team to deliver Hyatt's signature hospitality. Your hands-on leadership will elevate guest experiences and uphold the Alila brand's excellence.
**What You'll Do**
+ Take full ownership of daily restaurant operations, ensuring smooth service from opening to closing
+ Lead and motivate the service team during shifts, setting the standard for hospitality excellence
+ Train and develop team members on Hyatt service standards, product knowledge, and upselling techniques
+ Maintain impeccable cleanliness and organization throughout the dining area
+ Resolve guest concerns promptly with professionalism and care
+ Work closely with kitchen and bar teams to ensure seamless coordination
+ Monitor inventory levels and assist with stock management
+ Uphold all food safety, hygiene, and licensing regulations
**Qualifications:**
**What We're Looking For**
+ Proven experience in a supervisory role within luxury hotel F&B or fine dining
+ Natural leadership abilities with a passion for mentoring teams
+ Exceptional service skills and attention to detail
+ Strong problem-solving skills and ability to think on your feet
+ Knowledge of restaurant operations, including POS systems and reservations
+ Understanding of food safety standards (HACCP certification preferred)
+ Flexibility to work various shifts, including weekends and holidays
**Primary Location:** MY-10-Kuala Lumpur
**Organization:** Alila Bangsar Kuala Lumpur
**Job Level:** Full-time
**Job:** Bars/Restaurants/Outlets
**Req ID:** KUA
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Supervisor/Restaurant Manager
Posted 2 days ago
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Job Description
Company Background:
Our client has multiple chains of F&B outlets in Malaysia, including chains that focus on local delights and even fast food. They are looking for a Supervisor/Restaurant Manager to be the leader on the floor who is responsible for ensuring the smooth and efficient operation of their Malaysian restaurant outlet.
Working Hours:
- 6 days per week
- 6.30am-2pm/1pm-9pm/2.30pm-10.30pm
Job Responsibility:
1. Shift Management & Operations Oversight
- Act as the manager-on-duty, making key operational decisions and being the point of contact for all issues during the shift.
- Ensure seamless coordination between the front-of-house (FOH) and back-of-house (BOH)/kitchen teams.
- Oversee opening and closing procedures, ensuring the restaurant is set up for success and securely closed down.
- Manage table turnover, reservations, and waitlists efficiently to maximise seating capacity.
2. Team Leadership & Supervision
- Supervise, motivate, and direct all FOH staff and coordinate with BOH supervisors.
- Provide ongoing training and coaching to staff on product knowledge, service standards, and upselling techniques.
- Monitor staff performance and provide constructive feedback.
3. Customer Experience & Service Excellence
- Greet and interact with customers, ensuring all visitors receive a warm, welcoming, and authentic experience.
- Proactively handle customer complaints and resolve issues promptly and professionally to ensure complete satisfaction.
- Lead by example in delivering attentive, friendly, and efficient service.
4. Quality, Safety & Compliance
- Ensure all food and beverages served meet the chain's quality and presentation standards.
- Enforce strict hygiene and sanitation standards in accordance with health department regulations.
- Ensure compliance with all company policies and procedures, including safety and security protocols.
- Monitor and maintain the cleanliness and organisation of the entire dining area.
5. Administrative & Financial Duties
- Handle cash management, including processing transactions, managing the cash register, and preparing daily sales reports and shift summaries.
- Monitor and control operational costs during the shift, including labour, food, and supplies.
- Assist in managing inventory stock levels and reporting on any shortages.
Qualifications & Skills:
- Minimum of 2-3 years of experience in a supervisory or team lead role in a fast-paced restaurant or café. Experience in Asian or Malaysian cuisine is a significant advantage.
- Proven ability to lead, motivate, and manage a diverse team.
- Exceptional interpersonal and customer relationship skills.
- Ability to think quickly on your feet and resolve issues under pressure.
- Strong understanding of restaurant operations, food safety, and financial controls.
- Excellent communication skills in English and Bahasa Malaysia. Proficiency in Mandarin or Chinese dialects is a major advantage.
- Flexibility to work shifts, including weekends, public holidays, and evenings.
Please click apply or send your resume to Only shortlisted candidates will be contacted.
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