9 Restaurant Lead jobs in Malaysia
Restaurant Supervisor
Posted 4 days ago
Job Viewed
Job Description
- Possess at least STPM or 2 years of high school education, or equivalent.
- Have 2 to 3 years of relevant full-time experience in a similar industry with a proven track record.
- Thorough knowledge of casual and/or fine-dining restaurant operations.
- Strong supervision, communication, and interpersonal skills with the ability to lead a team and foster good working relationships among staff.
- Ability to perform physical activities, including long hours of standing during shifts.
- Self-disciplined, self-motivated, and enjoys engaging with people and serving customers.
- Maintain high standards of personal hygiene, with a neat appearance and attire.
- Pleasant, polite, energetic, cheerful, and hardworking demeanor.
- Enthusiastic about learning and receptive to feedback for improvement.
- Willing to work on rotating shifts, including weekends and public holidays.
- Ensure that the restaurant's goals and objectives are clearly communicated, understood, and achieved by staff.
- Address guest concerns and requests individually or with team assistance, following restaurant guidelines.
- Collaborate with management to develop and implement procedures to improve outlet performance.
- Enforce compliance with service standards, hygiene, food preparation, and other policies as per QSAV guidelines, company policies, and regulatory requirements.
- Conduct daily shift briefings and oversee smooth restaurant operations to ensure prompt, courteous, and professional service.
- Assist with stock checks and ordering, and support the Restaurant Manager with daily paperwork, inventories, and reports.
- Possess comprehensive knowledge of food, beverages, and other products and services offered by the restaurant.
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Restaurant Supervisor

Posted 5 days ago
Job Viewed
Job Description
**Job Number** 25110637
**Job Category** Food and Beverage & Culinary
**Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia, 81930VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
Restaurant Supervisor - Private Dining

Posted 5 days ago
Job Viewed
Job Description
**Job Number** 25130860
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Langkawi, PT 313 Jalan Pantai Kok, Langkawi, Kedah, Malaysia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Restaurant Supervisor - Alila Bangsar Kuala Lumpur
Posted 7 days ago
Job Viewed
Job Description
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
Peggy Focheux Duval: Director of Learning & Development, FranceJoin Our Team as a Restaurant Supervisor at Alila Bangsar Kuala Lumpur!
As a Restaurant Supervisor, you’ll be the backbone of our dining outlet’s daily operations, ensuring seamless service while mentoring the team to deliver Hyatt’s signature hospitality. Your hands-on leadership will elevate guest experiences and uphold the Alila brand’s excellence.
What You’ll Do
- Take full ownership of daily restaurant operations, ensuring smooth service from opening to closing
- Lead and motivate the service team during shifts, setting the standard for hospitality excellence
- Train and develop team members on Hyatt service standards, product knowledge, and upselling techniques
- Maintain impeccable cleanliness and organization throughout the dining area
- Resolve guest concerns promptly with professionalism and care
- Work closely with kitchen and bar teams to ensure seamless coordination
- Monitor inventory levels and assist with stock management
- Uphold all food safety, hygiene, and licensing regulations
What We’re Looking For
- Proven experience in a supervisory role within luxury hotel F&B or fine dining
- Natural leadership abilities with a passion for mentoring teams
- Exceptional service skills and attention to detail
- Strong problem-solving skills and ability to think on your feet
- Knowledge of restaurant operations, including POS systems and reservations
- Understanding of food safety standards (HACCP certification preferred)
- Flexibility to work various shifts, including weekends and holidays
Restaurant Supervisor - Alila Bangsar Kuala Lumpur

Posted 11 days ago
Job Viewed
Job Description
**Join Our Team as a Restaurant Supervisor at Alila Bangsar Kuala Lumpur!**
As a Restaurant Supervisor, you'll be the backbone of our dining outlet's daily operations, ensuring seamless service while mentoring the team to deliver Hyatt's signature hospitality. Your hands-on leadership will elevate guest experiences and uphold the Alila brand's excellence.
**What You'll Do**
+ Take full ownership of daily restaurant operations, ensuring smooth service from opening to closing
+ Lead and motivate the service team during shifts, setting the standard for hospitality excellence
+ Train and develop team members on Hyatt service standards, product knowledge, and upselling techniques
+ Maintain impeccable cleanliness and organization throughout the dining area
+ Resolve guest concerns promptly with professionalism and care
+ Work closely with kitchen and bar teams to ensure seamless coordination
+ Monitor inventory levels and assist with stock management
+ Uphold all food safety, hygiene, and licensing regulations
**Qualifications:**
**What We're Looking For**
+ Proven experience in a supervisory role within luxury hotel F&B or fine dining
+ Natural leadership abilities with a passion for mentoring teams
+ Exceptional service skills and attention to detail
+ Strong problem-solving skills and ability to think on your feet
+ Knowledge of restaurant operations, including POS systems and reservations
+ Understanding of food safety standards (HACCP certification preferred)
+ Flexibility to work various shifts, including weekends and holidays
**Primary Location:** MY-10-Kuala Lumpur
**Organization:** Alila Bangsar Kuala Lumpur
**Job Level:** Full-time
**Job:** Bars/Restaurants/Outlets
**Req ID:** KUA003012
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Lead Hostess - Chinese Restaurant

Posted 5 days ago
Job Viewed
Job Description
**Job Number** 25121677
**Job Category** Food and Beverage & Culinary
**Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50450VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Assisting in Management of Restaurant Team**
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Assists in supervising daily shift operations.
- Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
**Conducting Day-to-Day Restaurant Operations**
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
- Ensures compliance with all restaurant policies, standards and procedures.
- Monitors alcohol beverage service in compliance with local laws.
- Manages to achieve or exceed budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Opens and closes restaurant shifts.
**Providing Exceptional Customer Service**
- Interacts with guests to obtain feedback on product quality and service levels.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Encourages employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Meets and greets guests.
**Conducting Human Resource Activities**
- Supervises on-going training initiatives.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches and counsels employees regarding performance on an on-going basis.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Restaurant Manager.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
F&B Supervisor - Chinese Restaurant
Posted 11 days ago
Job Viewed
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.
About Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.
The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.
An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.
The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 133 hotels and 57 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
F&B Supervisor - Chinese Restaurant
F&B Supervisor - Chinese Restaurant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The F&B Supervisor position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The F&B Supervisor anticipates and services guests' needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.
Responsibilities:
The ability to offer guest of the restaurant an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness.
To have superior knowledge and be also executive efficiently the sequence of service for all meal periods.
The ability to anticipate and service of guest’s requirements before request are necessary
The ability to serve and clear food and beverage items in an unobtrusive and professional manner.
The ability to be familiar with the wine and beverage service including stemware used and appropriate garnishes.
To be well versed with all Food and Beverage offerings in the outlet and be also to confidently discussed other F&B areas with guest confidently.
The ability to utilize a “Captain’s Pad” correctly and the sake of communication.
The ability to train all new employee in accordance to the standard training manual.
To assign opening and closing duties to all subordinates.
The ability to ensure all opening and closing side work duties assigned are completed
To supervise the dining room in the absence of the manager/assistant manager.
To handle and resolve all guest concern and inform management immediately.
To promote a positive and healthy working environment within the department and the division.
To inspect all physical aspects of the restaurant and action accordingly.
The ability to check and ensure that all tables are properly set, all table top items are clean and polished, chairs are ticked in according and the overall condition of the restaurant and the back area is defect free.
The ability to be vigilant throughout service and ensure efficient service throughout the meal period anticipating every guest needs.
The ability to present menus and explanations for all menu items as well as specials of the day.
The ability to present children’s menu, when appropriate and describe specials.
The ability to utilize the hotel’s computer system ringing up sales, printing checks, closing checks and completing reading.
The ability to carry trays, bus and reset table with linen, china, glass and silver.
The ability to change ashtray, serve cigarettes, crumb tables and offer after dinner drink and cigars.
The ability to ascertain a guest’s satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolve.
The ability to handle a guest walk out.
The ability to service all needs for any private dining room or private function.
The ability to report any accident immediately, no matter how minor to a manager.
The ability to recognize and address potential intoxicated disruptive or undesirable guests.
The ability to respond properly in any hotel emergency or safety situation.
The ability to move tables and chairs.
The ability to breakdown any buffets, displays or side stations when needed.
The ability to clean service area when needed.
The ability to clean the terrace and the area surrounding it when needed.
The ability to perform other tasks or projects as assigned by hotel management.
Qualifications:
Poses an affinity for guest service.
Excellent personal presentation and interpersonal skills.
Good knowledge in food and beverage.
Ability to use the Micros Operating System is an advantage.
Ability to lift up to 60lbs.
Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs.
Excellent reading, writing, and oral proficiency in English language.
Must be able to speak, read, and write Bahasa Malaysia.
Must have the right to work in Malaysia.
What We Offer:
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Work Type: Full Time
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
What to expect: You will……
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted.
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F&B Supervisor - Chinese Restaurant
Posted 11 days ago
Job Viewed
Job Description
F&B Supervisor - Chinese Restaurant page is loadedF&B Supervisor - Chinese Restaurant Apply locations Kuala Lumpur time type Full time posted on Posted Yesterday time left to apply End Date: August 31, 2025 (30+ days left to apply) job requisition id REQ10350763
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.
About Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.
The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.
An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.
The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 133 hotels and 57 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
F&B Supervisor - Chinese Restaurant
F&B Supervisor - Chinese Restaurant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The F&B Supervisor position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The F&B Supervisor anticipates and services guests' needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.
Responsibilities:
The ability to offer guest of the restaurant an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness.
To have superior knowledge and be also executive efficiently the sequence of service for all meal periods.
The ability to anticipate and service of guest’s requirements before request are necessary
The ability to serve and clear food and beverage items in an unobtrusive and professional manner.
The ability to be familiar with the wine and beverage service including stemware used and appropriate garnishes.
To be well versed with all Food and Beverage offerings in the outlet and be also to confidently discussed other F&B areas with guest confidently.
The ability to utilize a “Captain’s Pad” correctly and the sake of communication.
The ability to train all new employee in accordance to the standard training manual.
To assign opening and closing duties to all subordinates.
The ability to ensure all opening and closing side work duties assigned are completed
To supervise the dining room in the absence of the manager/assistant manager.
To handle and resolve all guest concern and inform management immediately.
To promote a positive and healthy working environment within the department and the division.
To inspect all physical aspects of the restaurant and action accordingly.
The ability to check and ensure that all tables are properly set, all table top items are clean and polished, chairs are ticked in according and the overall condition of the restaurant and the back area is defect free.
The ability to be vigilant throughout service and ensure efficient service throughout the meal period anticipating every guest needs.
The ability to present menus and explanations for all menu items as well as specials of the day.
The ability to present children’s menu, when appropriate and describe specials.
The ability to utilize the hotel’s computer system ringing up sales, printing checks, closing checks and completing reading.
The ability to carry trays, bus and reset table with linen, china, glass and silver.
The ability to change ashtray, serve cigarettes, crumb tables and offer after dinner drink and cigars.
The ability to ascertain a guest’s satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolve.
The ability to handle a guest walk out.
The ability to service all needs for any private dining room or private function.
The ability to report any accident immediately, no matter how minor to a manager.
The ability to recognize and address potential intoxicated disruptive or undesirable guests.
The ability to respond properly in any hotel emergency or safety situation.
The ability to move tables and chairs.
The ability to breakdown any buffets, displays or side stations when needed.
The ability to clean service area when needed.
The ability to clean the terrace and the area surrounding it when needed.
The ability to perform other tasks or projects as assigned by hotel management.
Qualifications:
Poses an affinity for guest service.
Excellent personal presentation and interpersonal skills.
Good knowledge in food and beverage.
Ability to use the Micros Operating System is an advantage.
Ability to lift up to 60lbs.
Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs.
Excellent reading, writing, and oral proficiency in English language.
Must be able to speak, read, and write Bahasa Malaysia.
Must have the right to work in Malaysia.
What We Offer:
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Work Type: Full Time
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
What to expect: You will……
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted.
Similar Jobs (3) F&B Supervisor – All Day Dining locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago time left to apply End Date: July 31, 2025 (30+ days left to apply)F&B Supervisor - Room Service locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago time left to apply End Date: July 31, 2025 (30+ days left to apply)F&B Supervisor – Lobby Lounge locations Kuala Lumpur time type Full time posted on Posted 16 Days Ago time left to apply End Date: July 31, 2025 (30+ days left to apply)Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
#J-18808-LjbffrF&B Supervisor - Chinese Restaurant
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Job Description
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below. Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team. About Four Seasons Hotel Kuala Lumpur Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.
The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.
An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.
The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi. About Four Seasons Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 133 hotels and 57 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
F&B Supervisor - Chinese Restaurant F&B Supervisor - Chinese Restaurant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The F&B Supervisor position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The F&B Supervisor anticipates and services guests' needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials. Responsibilities: The ability to offer guest of the restaurant an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness.
To have superior knowledge and be also executive efficiently the sequence of service for all meal periods.
The ability to anticipate and service of guest’s requirements before request are necessary
The ability to serve and clear food and beverage items in an unobtrusive and professional manner.
The ability to be familiar with the wine and beverage service including stemware used and appropriate garnishes.
To be well versed with all Food and Beverage offerings in the outlet and be also to confidently discussed other F&B areas with guest confidently.
The ability to utilize a “Captain’s Pad” correctly and the sake of communication.
The ability to train all new employee in accordance to the standard training manual.
To assign opening and closing duties to all subordinates.
The ability to ensure all opening and closing side work duties assigned are completed
To supervise the dining room in the absence of the manager/assistant manager.
To handle and resolve all guest concern and inform management immediately.
To promote a positive and healthy working environment within the department and the division.
To inspect all physical aspects of the restaurant and action accordingly.
The ability to check and ensure that all tables are properly set, all table top items are clean and polished, chairs are ticked in according and the overall condition of the restaurant and the back area is defect free.
The ability to be vigilant throughout service and ensure efficient service throughout the meal period anticipating every guest needs.
The ability to present menus and explanations for all menu items as well as specials of the day.
The ability to present children’s menu, when appropriate and describe specials.
The ability to utilize the hotel’s computer system ringing up sales, printing checks, closing checks and completing reading.
The ability to carry trays, bus and reset table with linen, china, glass and silver.
The ability to change ashtray, serve cigarettes, crumb tables and offer after dinner drink and cigars.
The ability to ascertain a guest’s satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolve.
The ability to handle a guest walk out.
The ability to service all needs for any private dining room or private function.
The ability to report any accident immediately, no matter how minor to a manager.
The ability to recognize and address potential intoxicated disruptive or undesirable guests.
The ability to respond properly in any hotel emergency or safety situation.
The ability to move tables and chairs.
The ability to breakdown any buffets, displays or side stations when needed.
The ability to clean service area when needed.
The ability to clean the terrace and the area surrounding it when needed.
The ability to perform other tasks or projects as assigned by hotel management.
Qualifications: Poses an affinity for guest service.
Excellent personal presentation and interpersonal skills.
Good knowledge in food and beverage.
Ability to use the Micros Operating System is an advantage.
Ability to lift up to 60lbs.
Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs.
Excellent reading, writing, and oral proficiency in English language.
Must be able to speak, read, and write Bahasa Malaysia.
Must have the right to work in Malaysia.
What We Offer: Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Work Type:
Full Time Join Our Team Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. What to expect: You will…… Be a champion of the Golden Rule: Do unto others as you would have them do unto you Be part of a cohesive team with opportunities to learn, grow and develop Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted. Similar Jobs (3)
F&B Supervisor – All Day Dining locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago time left to apply End Date: July 31, 2025 (30+ days left to apply) F&B Supervisor - Room Service locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago time left to apply End Date: July 31, 2025 (30+ days left to apply) F&B Supervisor – Lobby Lounge locations Kuala Lumpur time type Full time posted on Posted 16 Days Ago time left to apply End Date: July 31, 2025 (30+ days left to apply) Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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