219 Resource Allocation jobs in Malaysia

Project Overview

The "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)" five-year project was initiated in July 2023. It is driven by the goal of investigating the nature of work, redefining our relationship with technology, and exploring how institutions can adapt to foster livability, sustainability, innovation, and social welfare. Successful applicants will have the opportunity to work on cutting-edge projects that aim to develop state-of-the-art AI to create future smart cities. This Postdoctoral Associate position is for a two-year term under the M3S program at SMART. The SMART team seeks to advance the frontier of AI research, apply it to society and cities, and demonstrate the concrete social impacts of the AI algorithms with broad public acceptance in Singapore. The SMART-T7 project concerns the design of human-machine systems for the scheduling and allocation of valuable resources in ways that accommodate and optimize for the needs and capabilities of both humans and machines. The project aims to solve diverse use cases, including the stand allocation processes at Singapore Changi Airport and resource allocation on the Grab platform, as a paradigm for a broad set of other potential application contexts. The problem of scheduling and allocating valuable resources appears in numerous contexts (e.g., transportation, health, public services, logistics) and scales. Many of these contexts share a set of common features. First, decisions regarding scheduling and resource allocation must be made in the face of uncertainty about the amount and timing of demand for these resources. This, in turn, means that plans must be updated dynamically as new information comes in. Moreover, a variety of stakeholders are typically involved and contend for the limited available resources, so that decision-makers must look for compromise solutions that “optimize”, in some way, the use of the resources, while balancing, to the extent possible, the requirements, priorities and social, economic, or demographic characteristics of these stakeholders. In short, these are complex problems involving multiple agents making multi-attribute decisions in a dynamic environment in the presence of uncertainty. Increasingly, AI- and ML-based tools are being brought by large organizations to bear on these problems and complement the expertise and experience of human managers and operators and the traditional decision-making support offered by more traditional (often large-scale) optimization models and algorithms. Optimizing human-machine interactions, training of humans and anticipating and mitigating potential societal, ethical, privacy and transparency issues related to these new tools are all critical aspects of the design of this next generation of scheduling and resource allocation systems. The SMART-T7 team is led by distinguished scholars, i.e., Professors Hamsa Balakrishnan, Jinhua Zhao, Alexandre Jacquillat, Amedeo Odoni, and Jason Jackson from MIT, and Professor Hai Wang from Singapore Management University. Key Responsibilities

Collaborate with the project team and other researchers to design, implement, and evaluate research projects. Publish research results in top-tier journals and conferences and disseminate research findings through presentations and other means. Mentor graduate and undergraduate researchers and interns involved in related projects. Assist with grant writing, project management, and other administrative research duties. Perform other duties as needed. Requirements

Ph.D. in Operations Research, Computer Science, Artificial Intelligence, Data Science, Industrial Engineering, Network Science, or a related field by the start of the appointment. Expertise 1: Experience with general methods in decision-making under uncertainty, including stochastic and robust optimization, integer and combinatorial optimization, dynamic programming, and large-scale optimization; and/or Expertise 2: Experience with general methods in machine learning, including reinforcement learning, deep learning, generative AI, multimodal AI, statistical modeling, and network analysis. Experience in the integration of machine learning and decision-making. Strong publication record in top-tier conferences and journals. Excellent communication and collaboration skills. To apply, please visit our website at: Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

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Job Responsibility

• Creating a professional and welcoming experience for our customers based on the companyâs guidelines
• Obtain training and perform duties in Service and Kitchen Department
• Lead by example by demonstrating exemplary professionalism
• Attend to guestsâ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate
• Resolve all potential service failure issues
• Consistently monitor individual performance and progression with your superior and management.
• Provide support as needed in various departments
• Execute any duty that may be assigned from time to time by the Management
  
  

Job Requirements

• Applicants must possess at least Diploma/Degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• 6 daysâ work week
• Able to commit on weekends and public holiday
  
  

Job Benefits

Meals Provided

Hostel

Festive Gift

Training Provided #J-18808-Ljbffr

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Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Responsible for the day to day management of the contact centre to ensure that KPIs are met.
• Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers
• Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
• Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
• Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client.
• Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience leading, inspiring and motivating others to meet goals and metrics
• Possess project and resource management skills
• Strong communication and interpersonal skills
• Excellent decision making and analytical skills.
• Excellent verbal and written communication skills in English and the language of supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Segment: Manager, Call Center, Quality Manager, Advertising, Customer Service, Management, Quality, Marketing

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About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description

• Support the team by executing all administrative and operational duties.
• Support the team with documentation of the Seller Programmes processes
• Liaise with other internal teams (as and when required) to ensure the smooth execution of administrative and operational duties.
• Other ad hoc tasks as needed
  
  

Requirements

• Bachelor's Degree in a related field
• Strong attention to detail and communication skills
• Comfortable with Excel and handling data
• Able to work independently, with a flexible and proactive attitude

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Project Management Specialist, Operations Job Description

The Project Management Operations Specialist is responsible for a specific area of project management. These areas could include scheduling, cost management, risk management, vendor coordination, or other relevant areas as assigned. In addition, the Specialist supports the Project Manager and their associated projects.

What You Will Do:

• Involved in the management of multiple vendor projects and small-scale projects
• Initiates and implements Vendor Coordination/Project Management procedures for assigned responsibilities
• Assist in the development of schedules/timelines/cost plans that support the business objectives, established budgets, resources, and project deliverables for each project
• Support day-to-day execution of the overall project delivery process.
• As directed, monitor that projects are executed within the approved vendor budget and schedule and per company Quality requirements
• Support the managing risks and issues
• Prepares technically accurate and timely reports related to the project.
• Support Managing stakeholders’ communication and prepare communications for management and updates.
• Assist in managing the main project documentation and the project initiation document.
• Prepares accurate and timely reports related to project progress to internal/external stakeholders regularly as assigned.
• Support invoice development that is properly prepared following contractual terms and is issued to clients promptly.
• Performs follow-up on outstanding vendor/project issues necessary to support the fulfillment of ABS deliverables
• Prepare and submit time charge records and expense reports promptly per company procedures.

What You Will Need:

Education and Experience

• Bachelor’s degree or recognized equivalent in Business, Marketing, or related discipline preferred.
• At least one year of experience in the maritime industry is preferred.
• At least one (1) year of experience related to project management is preferred.
• PMI-PBA, PMI-ACP, PMI-RMP, PMI-SP, or a general certification in Project Management is preferred.

Knowledge, Skills, and Abilities

• Ability to speak and write English fluently
• Knowledge of project management methodologies and techniques
• Ability to work positively with a wide range of individuals involved in the project
• The ability to identify, analyze and solve project-related problems.
• Ability to organize, plan, monitor, and control project contractual requirements, budgets, schedules, and technical work.
• Ability to communicate technical aspects of projects and work assignments to peers and clients.
• The desire and ability to work as a member of a team.
• Realization of financial aspects of approved business plans and budgets about the project.
• Working knowledge of the ABS Health, Safety, Quality & Environmental Management System.

About Us

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.

ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

Equal Opportunity

ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.

Notice

ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.

Other

This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs

Job Info

• Job Identification 3384
• Job Category Operations
• Posting Date 07/31/2025, 08:37 AM
• Job Schedule Full time
• Locations 7 Science Park Drive #09-21/32, Singapore, 119316, SG

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About The Team

We are looking for a Chatbot Project Management to join our e-commerce customer service team and drive the next phase of chatbot innovation. In this role, you will lead the rollout of next-generation AI features and systems within the chatbot space.

• Lead strategic initiatives to modernize and scale our chatbot operations.
• Drive the planning and rollout of next-generation AI features and backend systems for chatbot use cases.
• Ensure end-to-end execution of new capabilities—from pilots to full-scale deployment—making sure they are well-integrated, adopted, and delivering measurable impact.
• Work closely with internal teams across Operations, Business Development, and Product to bring AI-driven innovations to life and elevate the overall customer experience.

Job Description

• Lead and manage digital transformation projects focused on chatbot unification, operational scalability, and user experience improvement.
• Drive the planning, rollout, and adoption of new AI/chatbot features and backend systems for local market adoption.
• Create rollout playbooks, progress trackers, and roadmaps to support scalable implementation.
• Work cross-functionally with regional CS, Product, and Business teams to align priorities, identify blockers early, and deliver roadmap outcomes.
• Track project KPIs and support data-driven decisions through structured reporting and insights.
• Propose improvements for the continuous enhancement of Shopee’s chatbot capabilities.

Requirements

• 2–4 years of experience in project management, digital transformation, or strategy roles; prior experience in the rollout of new IT or AI systems is a plus.
• Strong project management and stakeholder engagement skills—able to drive alignment and execution across multiple teams.
• Analytical mindset with comfort in using data (Excel, dashboards) to diagnose issues and evaluate impact.
• Excellent communication and presentation skills in English and BM; Mandarin is a plus.
• Proactive, adaptable, and able to thrive in fast-paced, ambiguous environments.

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Drive your career

Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Our diverse team of talented employees in 39 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every major automaker in the world and ranks #189 on the Fortune 500.

As part of ASIA Finance team, theSenior Finance Planning Analyst will be involved in various areas of financial including making an impact through planning and analysis and “hands on” with key tools namely; Hyperion and Excel. Based at UOA Business Park, Shah Alam, the Senior FP&A reports to the Senior Finance Manager.

The Role

Key responsibilities include the following :

• Monitor closing, forecasting, and budgeting process to ensure timely submission from plants and smooth management review.
• Consolidate and review financial reporting package from plants including P&L, B/S and FCF.
• Prepare comprehensive financial reports, including presentations to senior management.
• Conduct sensitivity analyses to assess the impact of different scenarios.
• Conduct variance analysis to compare actual results against budget or forecast.
• Track and drive performance achievement of cross function team.
• Conduct sensitivity analyses to assess the impact of different scenarios.
• Prepare market analysis reports for Management.
• Support Accounting functions as needed for the region.
• Act as business partner and provide financial support and advice for decision making.
• Provide finance system user support.
• Track global intercompany matching and data tie-outs between various systems.
• Build up long range planning to provide volume and sales trend of current and potential programs.
• Master LRP and Hyperion systems to support Asia users.
• Conduct system trainings to colleagues.
• Conduct ad-hoc financial analysis to support special.

Qualification/ Requirement:

• Bachelor’s degree in Accountancy
• The ACCA credential is required.
• At least 5-7 years related working experience in MNCs from manufacturing industry (Auto
• Industry/Big 4 experience is a plus)
• Minimum 2 years’ solid experience in financial planning & analysis role.
• Strong sense of ownership; can work under pressure.
• Fluent in both oral and written English.
• Speaks and reads Mandarin
• Expert level proficiency with Microsoft Office (Excel, PowerPoint, Outlook).
• High level of accuracy and attention to details.
• Willing to work at UOA Business Park, Shah Alam.

Advantages Of Working At Lear

• Join the growing Asia Finance team at one of Fortune magazine’s World’s Most Admired Companies 2024.
• Be on the front end of multiple initiatives in Malaysia and building talents.
• Enjoy an inclusive work environment that encourages innovation and creativity

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Overview :

As part of our continued growth across Asia, we are expanding our FP&A team to support rapid market development in our growth markets such as Thailand and Taiwan. This role will work closely with both the central finance function and local market teams, providing critical financial insights to help steer commercial and operational decisions.

The FP&A Analyst – Growth Markets will report to the FP&A Manager and will act as a business partner to key stakeholders. The ideal candidate will combine strong analytical skills with commercial acumen, enabling data-driven decision-making and proactive financial support in these high-growth markets.

Roles and Responsibilities

Business partnering

• Act as a key FP&A contact for Growth Market leadership teams, working closely with country managers and department heads.
• Lead detailed variance analysis and performance reviews for these markets, identifying risks, trends, and opportunities.
• Support new club openings, deal evaluations, and expansion proposals through financial modelling and scenario planning.
• Advise on pricing, cost structures, and ROI for strategic initiatives in each market.
• Provide responsive, real-time support for ad-hoc financial requests from the business.

Financial Planning, Forecasting & Analysis

• Drive the monthly forecasting process and annual budget cycles for assigned markets.
• Build and maintain robust financial models that align with operational realities and strategic plans.
• Develop monthly management reports and dashboards that provide clear insights into financial health, growth metrics, and performance KPIs.
• Work with Accounting to ensure accuracy of data, accruals, and market-level P&Ls.
• Analyse cost behaviours and propose cost-optimisation strategies tailored to the local business landscape.

Cross-Market Collaboration & Improvement

• Partner with other analysts in Core and Franchise markets to share best practices and build consistent FP&A processes group-wide.
• Contribute to the development and refinement of FP&A tools, templates, and reporting automation.
• Engage in projects that improve financial visibility and process efficiency across regional teams.

Requirements

• Education: Degree in Finance, Accounting, Business, or related field. CFA, CPA or equivalent certification is a plus.
• Experience: Minimum 3 years in an FP&A or financial analysis role; multi-market exposure preferred.
• Technical Skills: Strong Excel/financial modelling, proficiency in reporting tools and systems (e.g. Power BI, Netsuite, Anaplan, or equivalent).
• Commercial Acumen: Strong understanding of business drivers, operational KPIs, and financial levers within a retail or multi-site environment.
• Communication: Excellent written and verbal communication skills in English. Ability to explain complex financials clearly to non-finance stakeholders.
• Team Orientation: Collaborative mindset with the ability to work across geographies and cultures.
• Proactivity: Self-starter with strong problem-solving skills and attention to detail.

• Salary Range: for this role is RM6K to 6.5K

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Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Our diverse team of talented employees in 39 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every major automaker in the world and ranks #189 on the Fortune 500.

As part of ASIA Finance team, theSenior Finance Planning Analyst will be involved in various areas of financial including making an impact through planning and analysis and “hands on” with key tools namely; Hyperion and Excel. Based at UOA Business Park, Shah Alam, the Senior FP&A reports to the Senior Finance Manager.

The Role

Key responsibilities include the following :

• Monitor closing, forecasting, and budgeting process to ensure timely submission from plants and smooth management review.
• Consolidate and review financial reporting package from plants including P&L, B/S and FCF.
• Prepare comprehensive financial reports, including presentations to senior management.
• Conduct sensitivity analyses to assess the impact of different scenarios.
• Conduct variance analysis to compare actual results against budget or forecast.
• Track and drive performance achievement of cross function team.
• Conduct sensitivity analyses to assess the impact of different scenarios.
• Prepare market analysis reports for Management.
• Support Accounting functions as needed for the region.
• Act as business partner and provide financial support and advice for decision making.
• Track global intercompany matching and data tie-outs between various systems.
• Build up long range planning to provide volume and sales trend of current and potential programs.
• Master LRP and Hyperion systems to support Asia users.
• Conduct system trainings to colleagues.
• Conduct ad-hoc financial analysis to support special.

Qualification/ Requirement:

• Bachelor’s degree in Accountancy
• The ACCA credential is required.
• At least 5-7 years related working experience in MNCs from manufacturing industry (Auto
• Industry/Big 4 experience is a plus)
• Minimum 2 years’ solid experience in financial planning & analysis role.
• Strong sense of ownership; can work under pressure.
• Fluent in both oral and written English.
• Speaks and reads Mandarin
• Expert level proficiency with Microsoft Office (Excel, PowerPoint, Outlook).
• High level of accuracy and attention to details.
• Willing to work at UOA Business Park, Shah Alam.

Advantages Of Working At Lear

• Join the growing Asia Finance team at one of Fortune magazine’s World’s Most Admired Companies 2024.
• Be on the front end of multiple initiatives in Malaysia and building talents.
• Enjoy an inclusive work environment that encourages innovation and creativity

#J-18808-Ljbffr