107 Research Operations jobs in Malaysia

IDC, a global leader in technology market intelligence, is seeking a research operations program manager to join our team. The research operations program manager will play a critical role in helping the company deploy and scale new tools and processes. This role involves gathering user requirements, supporting pilot projects, assisting with new project deployments, supporting ongoing user inquiries, and contributing to change management efforts. The ideal candidate will be organized, a strong communicator, and passionate about making technology work effectively for a broad range of user personas.

Why Join IDC

Joining IDC as a research operations program manager means becoming part of a globally recognized leader in market intelligence, consistently honored as Analyst Firm of the Year for its broad industry and geographic expertise, collaborative culture, and high-impact insights.As a member of the IDC team, you’ll contribute to a culture of knowledge sharing, where your contributions help shape technology trends and drive business outcomes for organizations worldwide, all while leveraging IDC’s robust research methodologies and innovative AI-driven platforms to make a real difference in the evolving digital landscape.

Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement.

• Requirement Gathering & Analysis
• Collaborate with stakeholders to identify internal user needs and functional requirements.
• Document and prioritize feedback to inform tool customization and deployment.
• Pilot & Deployment Support
• Assist with planning, coordination, and tracking of pilot programs.
• Monitor progress, gather feedback, and contribute to refining deployment. strategies.
• Support successful rollout of tools across departments.
• End-User Support & Communication
• Serve as a key point of contact for internal users with questions about market research process and technologies.
• Develop and maintain user guides, FAQs, and training materials.
• Provide “how-to” support and conduct small-group or 1:1 training sessions.
• Change Management & Adoption
• Help execute change management plans to drive adoption.
• Champion ongoing usage and best practices across teams.
• Collaborate with business operations, IT, corporate communications, and training teams.
• Project Management & Knowledge Sharing
• Track project tasks, timelines, and risks.
• Facilitate knowledge sharing and learning through workshops, office hours, and internal documentation.
• Ensure stakeholders are regularly informed of progress and next steps.

• Bachelor’s degree required; Master’s degree preferred in Business, Communications, Information Systems, or a related field.
• 3–5 years of relevant experience in project coordination or program management.
• Proficiency in project management tools.
• Strong communication skills—written, oral, and presentation – and interpersonal skills to thrive in a highly collaborate environment spanning teams globally.
• Ability to distill technical content into clear, user-friendly guidance.
• Detail-oriented and highly organized with proven ability to manage multiple. assignments and meet tight deadlines.
• Experience supporting change management and training initiatives a plus.
• Familiarity with software adoption or enterprise tools preferred.
• Professional fluency in English.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

IDC, a global leader in technology market intelligence, is seeking a research operations program manager to join our team. The research operations program manager will play a critical role in helping the company deploy and scale new tools and processes. This role involves gathering user requirements, supporting pilot projects, assisting with new project deployments, supporting ongoing user inquiries, and contributing to change management efforts. The ideal candidate will be organized, a strong communicator, and passionate about making technology work effectively for a broad range of user personas.

Why Join IDC

Joining IDC as a research operations program manager means becoming part of a globally recognized leader in market intelligence, consistently honored as Analyst Firm of the Year for its broad industry and geographic expertise, collaborative culture, and high-impact insights.As a member of the IDC team, you’ll contribute to a culture of knowledge sharing, where your contributions help shape technology trends and drive business outcomes for organizations worldwide, all while leveraging IDC’s robust research methodologies and innovative AI-driven platforms to make a real difference in the evolving digital landscape.

Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement.

• Requirement Gathering & Analysis
• Collaborate with stakeholders to identify internal user needs and functional requirements.
• Document and prioritize feedback to inform tool customization and deployment.
• Pilot & Deployment Support
• Assist with planning, coordination, and tracking of pilot programs.
• Monitor progress, gather feedback, and contribute to refining deployment. strategies.
• Support successful rollout of tools across departments.
• End-User Support & Communication
• Serve as a key point of contact for internal users with questions about market research process and technologies.
• Develop and maintain user guides, FAQs, and training materials.
• Provide “how-to” support and conduct small-group or 1:1 training sessions.
• Change Management & Adoption
• Help execute change management plans to drive adoption.
• Champion ongoing usage and best practices across teams.
• Collaborate with business operations, IT, corporate communications, and training teams.
• Project Management & Knowledge Sharing
• Track project tasks, timelines, and risks.
• Facilitate knowledge sharing and learning through workshops, office hours, and internal documentation.
• Ensure stakeholders are regularly informed of progress and next steps.

• Bachelor’s degree required; Master’s degree preferred in Business, Communications, Information Systems, or a related field.
• 3–5 years of relevant experience in project coordination or program management.
• Proficiency in project management tools.
• Strong communication skills—written, oral, and presentation – and interpersonal skills to thrive in a highly collaborate environment spanning teams globally.
• Ability to distill technical content into clear, user-friendly guidance.
• Detail-oriented and highly organized with proven ability to manage multiple. assignments and meet tight deadlines.
• Experience supporting change management and training initiatives a plus.
• Familiarity with software adoption or enterprise tools preferred.
• Professional fluency in English.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

The Data Analyst III role consults with internal stakeholders to understand problems, collect and analyze data to support data driven business decisions. This role uses data tools to collate, model, interpret, develop visualizations/information products, and communicate to the business. Specifically, individuals in this role will execute on projects/initiatives with high complexity independently. The role will be on shift hour ideally from 3PM to 12AM.

Responsibilities

• Solid understanding of best practices
• Executes on projects and initiatives independently
• Provides support to the analytics team members
• Begins to lead analytics effort with high complexity
• Partners with stakeholders to understand their business needs and to make suggestions for analysis and metrics to drive insights and recommendations
• Understands who the customers are and what is happening in the market with necessary commercial awareness
• Creates visual displays of data through selected tools and analytical packages
• Effectively lead and manage small/operational analytics projects

Qualifications:

• Bachelors or Master Degree in Data Analytics/Data Science/Math or equivalent work experience
• Ability to understand complex data structure and to apply advanced blending and refinement techniques including big data and knows how to apply advanced data preparation and refinement techniques
• Significant experience leveraging SQL for data querrying
• Experience with different visualizations tools such as Tableau or PowerBI
• Experience in intermediate statistics
• Basic knowledge of big data platforms
• Ability to present complex issues in simple and sophisticated insights
• Ability to combine visualizations from multiple sources to tell an effective and engaging story
• Knowledge of different project management approaches and lifecycles

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
• Life Assurance Policies: Providing financial security for your loved ones.
• Long Service Award: Recognition for your dedication and loyalty
• Access to Learning and Development Resources: Empowering your professional growth.

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

• Analyze business data to interpret business reports, trends and provide suggestions for Management and Head of Department (HOD)
• Drive data remediation projects with existing team.
• Using data driven approach to identify business drivers which can lead to revenue growth and increased profitability.
• Develop visualization and presentation for dissemination of analytical results and derivation of actionable insights.
• Define and optimize marketing automation strategy and build customer segments to facilitate marketing targeting.
• Perform root cause analysis, fix data quality issues and provide ongoing reports.
• Create and maintain optimal data pipeline architecture including assembling large complex data sets to be ready for data analytics.
• Manage database and CRM data, solving any problem during analysis and implementation with Japan Headquarter and HOD.
• Communicate report findings/business insights to business stakeholders through meaningful dashboard/data visualization tools.
• Coordinate with different functional teams to implement models, while monitoring and analyzing model performance and data accuracy.
• Work collaboratively with key departments and Manager in delivering high quality analytics support to management and other stakeholders using statistical and analytical skills and tools.
• Ensure initiatives are aligned with policies and standard operating protocols.

• Identifying and analyzing business needs
• Conducting requirements gathering, and defining scope and objectives
• Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
• Translating business requirements into application requirements
  
  

• Ability to rapidly assimilate information and processes related to one or several tracks within the Data & Analytics
• Capacity to understand, analyze and depict high level architecture or solutions to turn data to insight.
• Knowledge and experience in gathering requirements, functional design, testing and working with business processes.
• Understanding of how IT affects an organization and ability to link it to redesigned business processes.
  
  

• Utilize data analysis tools and programming languages (e.g., SQL) to manipulate and analyze data.
• Develop and maintain dashboards, reports, and data visualizations.
  
  

• Assist in project planning and coordination for data analysis initiatives.
• Track and report on project progress, ensuring that timelines and objectives are met.
  
  

• Networks with other PPG Analysts to understand how IT solutions are deployed in other areas to solve business problems.
• Foster and maintain good relationships with customers and IT colleagues to meet expected customer service levels.
• Share responsibility with other team members to ensure on-time product delivery, which require a clear understanding of expectations and capabilities as well as the ability to act effectively as a team member.
  
  

• Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• 0-2 years of IT or a related discipline experience. Outstanding fresh graduates are welcome.
• Analytical and conceptual skills
• Strong oral and written communication skills, including technical writing.
• Must have a strong systems and process orientation.
• Must be comfortable working remotely and lack of face-to-face time with colleagues and managers.
  
  

Job Description

Clinical Research Associate (CRA)

• Based in Malaysia, named one of the Best Companies to Work for in 2019 by HR Asia
• We were awarded ‘Sponsor of the Year’ in 2019, 2020, 2022 and 2024 from Clinical Research Malaysia for the highest number of studies and total study value recorded in the country!
• We have a proud legacy of turning breakthrough science into medicines and vaccines that save and improve lives around the world. We are focused on discovering new solutions for today and the future!
• Join the premier biopharmaceutical company that has been in the business for more than 125 years

The role is accountable for performance and compliance for assigned protocols and sites in a country.

Under the oversight of the CRA manager or CRD, the person ensures compliance of study conduct with ICH/GCP and country regulations, our company’s policies and procedures, quality standards and adverse event reporting requirements internally and externally.

Acts as primary site contact and site manager throughout all phases of a clinical research study, taking overall responsibility of allocated sites.
Actively develops and expands the territory for clinical research, finding and developing new sites. Participates in internal meetings and workstreams as SME for monitoring processes and systems.

Responsibilities include, but are not limited to:

• Develops strong site relationships and ensures continuity of site relationships through all phases of the trial.
• Performs clinical study site management/monitoring activities in compliance with ICH-GCP, Sponsor SOPs, Local Laws & Regulations, Protocol, Site Monitoring Plan and associated documents.
• Gains an in-depth understanding of the study protocol and related procedures.
• Coordinates & manages various tasks in collaboration with other sponsor roles to achieve Site Ready.
• Participates & provides inputs on site selection and validation activities.
• Performs remote and on-site monitoring & oversight activities using various tools to ensure:
o Data generated at site are complete, accurate and unbiased.
o Subjects’ right, safety and well-being are protected.
• Conducts site visits including but not limited to validation visits, initiation visits, monitoring visits, close-out visits and records clear, comprehensive and accurate visit & non-visit contact reports appropriately in a timely manner.
• Collects, reviews, and monitors required regulatory documentation for study start-up, study maintenance and study close-out.
• Communicates with Investigators and site staff on issues related to protocol conduct, recruitment, retention, protocol deviations, regulatory documentation, site audits/inspections and overall site performance.
• Identifies, assesses and resolves site performance, quality or compliance problems and escalates per defined CRA Escalation Pathway as appropriate in collaboration with CRA Manager, CRM, TA Head and CRD as needed.
• Works in partnership internally with GCTO country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and IRB/IECs and Regulatory Authorities in support of assigned sites.
• Manages and maintains information and documentation in CTMS, eTMF and various other systems as appropriate and per timelines.
• Contributes strongly to CRA team knowledge by acting as process Subject Matter Expert (SME), sharing best practices, making recommendations for continuous improvement and providing training as appropriate/required.
• Supports and/or leads audit/inspection activities as needed.
• Following the country strategy defined by CRD and CRA manager, contributes to the identification of new potential sites and works closely with them to develop strong clinical research capabilities.
• Mentors / buddies junior CRAs on process/study requirements and performs co-monitoring visits where appropriate.

Extent of Travel:

• Ability to travel domestically and internationally approximately 65%-75% of working time. Expected travelling 2-3 days/week.
• Current driver’s license preferred (Must have in certain countries).

Qualifications, Skills & Experience
CORE Competency Expectations:

• Fluent in Local Languages and English (verbal and written) and excellent communication skills, including the ability to understand and present technical information effectively.
• Good understanding and working knowledge of clinical research, phases of clinical trials, current GCP/ICH & country clinical research law & guidelines.
• Good understanding of Global, Country/Regional Clinical Research Guidelines and ability to work within these guidelines.
• Hands on knowledge of Good Documentation Practices.
• Proven Skills in Site Management including management of site performance and patient recruitment.
• Demonstrated high level of monitoring skill with independent professional judgment.
• Good IT skills (Use of MS office, use of various clinical IT applications on computer, tablet and mobile devices) and ability to adapt to new IT applications on various devices.
• Ability to understand and analyse data/metrics and act appropriately.
• Capable of managing complex issues, works in a solution-oriented manner.
• Performs root cause analysis and implements preventative and corrective action.

Behavioural Competency Expectations:

• Effective time management, organizational and interpersonal skills, conflict management, problem solving skills.
• Able to work highly independently across multiple protocols, sites and therapy areas.
• High sense of accountability / urgency. Ability to set priorities and handle multiple tasks simultaneously in a changing environment.
• Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships.
• Demonstrates commitment to Customer focus.
• Works with high quality and compliance mind-set.
• Positive mindset, growth mindset, capable of working independently and being self-driven.
• Demonstrates and projects professional demeanor and communication consistent with organizational policies and practices.

Experience Requirements:
Required:
• Min. 2 years of direct site management (monitoring) experience in a bio/pharma/CRO.

Educational Requirements:
Preferred:
• B.A./B.S. with strong emphasis in science and/or biology.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Preferred Skills:

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R353235

Tigermed Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Tigermed Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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1.1 This position is responsible for project management and study site management from site selection to initiation until monitoring and close-out of assigned clinical study studies in accordance with Tigermed or sponsor Standard Operating Procedures (SOPs), International Conference on Harmonization Good Clinical Practice standard (ICH-GCP), Clinical Practice standard (GCP) and other applicable regulations.

1.2 The position is responsible for ensuring that all data generated by the assigned sites is of high quality, on time and within budget.

2.Responsibilities

(a) Site management

•Study site selection, initiation (SIV) and clinical monitoring.

•Perform pre-study visit to ensure eligible sites are selected according to sponsor site selection criteria, including but not limited to adequate resources and experience.

•Prepare and conduct SIV to ensure adequate study training for relevant site staff to proceed with study start and conduct in compliance with protocol and relevant regulations.

•Ensure Principal Investigator/study staff complies with safety reporting requirements, as defined in protocol, SOP, ICH-GCP and GCP.

•Track study recruitment to ensure recruitment target is achieved in all studies.

•Conduct monitoring visit according to SDV plan and SOP; address issues with sites and complete monitoring visit report in a timely manner coordinating.

•Ensure timely coordination of study materials (drug, non-drug, equipments, CRFs) to the site for start-up and throughout the study.

•Assemble site specific EC submission dossier, and ensure submission to EC.

Training

•Provide ongoing training to site staff with regards to ICH-GCP, GCP, study protocol and requirements.

•Conduct site initiation to ensure that the site has a thorough understanding of the study protocol and requirements.

Documentation

•Ensure timely collection of essential documents in compliance with protocol and regulations at study start-up, during and at study close-down. Maintain and update these documents in investigator files, trial master files.

•Prepare/complete study records’ archiving according to protocol and sponsor requirements.

(b) Drug Safety

•Ensure safety information is disseminated to all sites according SOP and applicable regulations.

•Ensure SAE is reported within the timeline in compliance with SOPs and applicable regulations.

(c) Finance and Administration

•Finalize budget and obtain signed contract from site, prior to site initiation visit.

•Ensure Study Payment Schedule is executed and retain relevant documents/receipts.

(d) Study Tools and system

•Update and maintain Study tools/systems in a timely manner.

3. Qualifications

3.1 Bachelor degree or above in Medical, Pharmacology or Biology related major. The excellent candidates will not be restricted to the current requirements;

3.2 At least 1 year of CRA experience;

3.3 Good understanding and knowledge of Good Clinical Practice and clinical trial operation processes/procedures;

3.4 Good skills on Microsoft Word, Excel, PPT and Outlook, etc.

• Seniority level Associate

• Employment type Full-time

• Job function Research
• Industries Pharmaceutical Manufacturing

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Clinical Research Associate page is loadedClinical Research Associate Apply remote type Hybrid locations MYS - Selangor - Petaling Jaya (Ascent Paradigm) time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 16, 2025 (4 days left to apply) job requisition id R353235

Job Description

Clinical Research Associate (CRA)

• Based in Malaysia, named one of the Best Companies to Work for in 2019 by HR Asia
• We were awarded ‘Sponsor of the Year’ in 2019, 2020, 2022 and 2024 from Clinical Research Malaysia for the highest number of studies and total study value recorded in the country!
• We have a proud legacy of turning breakthrough science into medicines and vaccines that save and improve lives around the world. We are focused on discovering new solutions for today and the future!
• Join the premier biopharmaceutical company that has been in the business for more than 125 years

The role is accountable for performance and compliance for assigned protocols and sites in a country.

Under the oversight of the CRA manager or CRD, the person ensures compliance of study conduct with ICH/GCP and country regulations, our company’s policies and procedures, quality standards and adverse event reporting requirements internally and externally.

Acts as primary site contact and site manager throughout all phases of a clinical research study, taking overall responsibility of allocated sites.
Actively develops and expands the territory for clinical research, finding and developing new sites. Participates in internal meetings and workstreams as SME for monitoring processes and systems.

Responsibilities include, but are not limited to:

• Develops strong site relationships and ensures continuity of site relationships through all phases of the trial.
• Performs clinical study site management/monitoring activities in compliance with ICH-GCP, Sponsor SOPs, Local Laws & Regulations, Protocol, Site Monitoring Plan and associated documents.
• Gains an in-depth understanding of the study protocol and related procedures.
• Coordinates & manages various tasks in collaboration with other sponsor roles to achieve Site Ready.
• Participates & provides inputs on site selection and validation activities.
• Performs remote and on-site monitoring & oversight activities using various tools to ensure:
o Data generated at site are complete, accurate and unbiased.
o Subjects’ right, safety and well-being are protected.
• Conducts site visits including but not limited to validation visits, initiation visits, monitoring visits, close-out visits and records clear, comprehensive and accurate visit & non-visit contact reports appropriately in a timely manner.
• Collects, reviews, and monitors required regulatory documentation for study start-up, study maintenance and study close-out.
• Communicates with Investigators and site staff on issues related to protocol conduct, recruitment, retention, protocol deviations, regulatory documentation, site audits/inspections and overall site performance.
• Identifies, assesses and resolves site performance, quality or compliance problems and escalates per defined CRA Escalation Pathway as appropriate in collaboration with CRA Manager, CRM, TA Head and CRD as needed.
• Works in partnership internally with GCTO country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and IRB/IECs and Regulatory Authorities in support of assigned sites.
• Manages and maintains information and documentation in CTMS, eTMF and various other systems as appropriate and per timelines.
• Contributes strongly to CRA team knowledge by acting as process Subject Matter Expert (SME), sharing best practices, making recommendations for continuous improvement and providing training as appropriate/required.
• Supports and/or leads audit/inspection activities as needed.
• Following the country strategy defined by CRD and CRA manager, contributes to the identification of new potential sites and works closely with them to develop strong clinical research capabilities.
• Mentors / buddies junior CRAs on process/study requirements and performs co-monitoring visits where appropriate.

Extent of Travel:

• Ability to travel domestically and internationally approximately 65%-75% of working time. Expected travelling ~2-3 days/week.
• Current driver’s license preferred (Must have in certain countries).

Qualifications, Skills & Experience
CORE Competency Expectations:

• Fluent in Local Languages and English (verbal and written) and excellent communication skills, including the ability to understand and present technical information effectively.
• Good understanding and working knowledge of clinical research, phases of clinical trials, current GCP/ICH & country clinical research law & guidelines.
• Good understanding of Global, Country/Regional Clinical Research Guidelines and ability to work within these guidelines.
• Hands on knowledge of Good Documentation Practices.
• Proven Skills in Site Management including management of site performance and patient recruitment.
• Demonstrated high level of monitoring skill with independent professional judgment.
• Good IT skills (Use of MS office, use of various clinical IT applications on computer, tablet and mobile devices) and ability to adapt to new IT applications on various devices.
• Ability to understand and analyse data/metrics and act appropriately.
• Capable of managing complex issues, works in a solution-oriented manner.
• Performs root cause analysis and implements preventative and corrective action.

Behavioural Competency Expectations:

• Effective time management, organizational and interpersonal skills, conflict management, problem solving skills.
• Able to work highly independently across multiple protocols, sites and therapy areas.
• High sense of accountability / urgency. Ability to set priorities and handle multiple tasks simultaneously in a changing environment.
• Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships.
• Demonstrates commitment to Customer focus.
• Works with high quality and compliance mind-set.
• Positive mindset, growth mindset, capable of working independently and being self-driven.
• Demonstrates and projects professional demeanor and communication consistent with organizational policies and practices.

Experience Requirements:
Required:
• Min. 2 years of direct site management (monitoring) experience in a bio/pharma/CRO.

Educational Requirements:
Preferred:
• B.A./B.S. with strong emphasis in science and/or biology.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Preferred Skills:

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Mason & Co Federal Territory of Kuala Lumpur, Malaysia

Mason & Co Federal Territory of Kuala Lumpur, Malaysia

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Direct message the job poster from Mason & Co

About the company

This employer is a multinational company specializing in clinical research and trial management services for the healthcare sector. Their comprehensive research solutions support medical advancement initiatives across multiple therapeutic areas and they have established themselves as a trusted and respected partner within the global healthcare research community.

About the job

In this position, you will be providing clinical oversight, site management and regulatory support services related to medical research studies. This role also involves contribution to data quality assurance activities in collaboration with clinical operations and sponsor teams.

Job Responsibilities:

• Provide site support through consultation on study protocol and regulatory matters
• Handle monitoring activities along with data verification at clinical research sites
• Work collaboratively with clinical teams on study implementation and compliance activities, offering guidance and assistance as necessary
• Develop monitoring reports and documentation as required for regulatory submissions
• Contribute to operational excellence by implementing best practices and driving quality improvements

Job Requirements:

• Bachelor's Degree in Life Sciences, Nursing, Medicine or other healthcare-related fields
• Minimum of 1 year working experience in clinical research or healthcare industry
• Ability to work independently and manage multiple study sites
• Excellent analytical, communication and problem-solving skills
• Extensive travel required to clinical research sites across assigned regions

What’s on offer:

• Exciting career progression opportunities in a leading industry player
• Competitive remuneration and benefits
• The chance to be part of a growing industry that makes a difference in people’s lives

• Seniority level Associate

• Employment type Full-time

• Job function Quality Assurance, Research, and Project Management
• Industries Hospitals and Health Care, Public Health, and Health and Human Services

Referrals increase your chances of interviewing at Mason & Co by 2x

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