341 Reliability Engineering jobs in Malaysia

SUPV QLTY & RELIABILITY ENGINEERING
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
**Summary:**
1.Design and supervise the execution of standard of procedure, analyze and identify raw material issues, control the in-process quality activities, develop quality engineering documents, develop and track assigned process quality improvement plans and handle customer complaints.
2.Lead overall scrap control and improvement for the responsible project/product.
**Job Description**
**Responsibilities:**
1. Policies And Procedures, Quality System
- Implement quality policies, procedures and systems, maintain/update quality engineering work instruction in order to ensure the business procedures in line with QS and global standards.
- Involve in customer audit, implement responsible procedures and facilitate other departments to close their actions on time and fulfill requirement to our products and process in order to meet customer requirement and our quality system
2. People Management and Development - In order to achieve targeted team performance and retain talent.
- Allocate and balance the allocation of work across direct reports
- Review and provide timely performance feedback to direct reports
- Mentor, develop and motivate them
- Help resolve people/functional issues in the team
- Train and coach new PQE
3. Quality Engineering
- Coordinate customers complaints handling process
- Review/approve customer complaints corrective and preventive action plan - in order to ensure the effectiveness of the corrective and preventive action plan.
- Review product quality performance, and develop process quality improvement plan and monitor the implementation
- Handle critial quality issues in production- In order to improve product quality performance and meet ECE.
4. External Audit
- Involve in external audit in order to ensure audit process smoothly.
5. Scrap Control And Improvement
- Allocate resource to address top scrap project/issue
- Monitor top WIP scrap by value stream and drive team to take proper improvement action
- Monitor overall sorting/reworking data and drive team to take proper action to improve
- Monitor major scrap case and lead team to get lesson learnt - in order to maintain product quality performance
**Job Requirements**
+ Ensuring the execution of owned projects including the creation project deliverables; approving non-conformances and CAPA.
+ Tracking and ensuring KPIs are met to achieve expected results.
+ Leading, mentoring and developing smaller teams to promote quality awareness and implement quality programs and initiatives.
+ Managing and cascading staffing development and performance management programs for you and all quality staff; maintaining constructive relationships with all departments and external stakeholders; handling escalations at the Supervisor level and continuing escalation process if needed.
**What your background should look like**
1. Bachelor Degree in engineering
2. 7+ years electronics industry quality related working experience, including 2 years managerial/lead experience
3. Green belt/Black belt/PMP certification is preferred
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Prai, Penang, 07, MY, 13600
City: Prai, Penang
State: 07
Country/Region: MY
Travel: None
Requisition ID: 138487
Alternative Locations:
Function: Quality
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Summary: 1.Design and supervise the execution of standard of procedure, analyze and identify raw material issues, control the in-process quality activities, develop quality engineering documents, develop and track assigned process quality improvement plans and handle customer complaints. 2.Lead overall scrap control and improvement for the responsible project/product. Job Description

Responsibilities: 1. Policies And Procedures, Quality System - Implement quality policies, procedures and systems, maintain/update quality engineering work instruction in order to ensure the business procedures in line with QS and global standards. - Involve in customer audit, implement responsible procedures and facilitate other departments to close their actions on time and fulfill requirement to our products and process in order to meet customer requirement and our quality system 2. People Management and Development - In order to achieve targeted team performance and retain talent. - Allocate and balance the allocation of work across direct reports - Review and provide timely performance feedback to direct reports - Mentor, develop and motivate them - Help resolve people/functional issues in the team - Train and coach new PQE 3. Quality Engineering - Coordinate customers complaints handling process - Review/approve customer complaints corrective and preventive action plan - in order to ensure the effectiveness of the corrective and preventive action plan. - Review product quality performance, and develop process quality improvement plan and monitor the implementation - Handle critial quality issues in production- In order to improve product quality performance and meet ECE. 4. External Audit - Involve in external audit in order to ensure audit process smoothly. 5. Scrap Control And Improvement - Allocate resource to address top scrap project/issue - Monitor top WIP scrap by value stream and drive team to take proper improvement action - Monitor overall sorting/reworking data and drive team to take proper action to improve - Monitor major scrap case and lead team to get lesson learnt - in order to maintain product quality performance Job Requirements

Ensuring the execution of owned projects including the creation project deliverables; approving non-conformances and CAPA. Tracking and ensuring KPIs are met to achieve expected results. Leading, mentoring and developing smaller teams to promote quality awareness and implement quality programs and initiatives. Managing and cascading staffing development and performance management programs for you and all quality staff; maintaining constructive relationships with all departments and external stakeholders; handling escalations at the Supervisor level and continuing escalation process if needed. What your background should look like

1. Bachelor Degree in engineering 2. 7+ years electronics industry quality related working experience, including 2 years managerial/lead experience 3. Green belt/Black belt/PMP certification is preferred Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork Location: Prai, Penang, 07, MY, 13600

State: 07 Country/Region: MY Travel: None Requisition ID: 138487 Alternative Locations: Function: Quality Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor Provider Description Enabled YouTube Provider Description Enabled LinkedIn

#J-18808-Ljbffr

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Reliability Engineering Department

The Reliability Engineering Team is responsible for the overall health of critical systems across Vantage global facilities. For each of the major systems Electrical, Mechanical, and Controls, the Reliability Engineering team is responsible for ensuring success in the commissioning stages of new construction, evaluating and improving the reliability and performance of existing critical infrastructure, sustaining equipment operational availability through maintenance program design, providing ongoing technical support to the Site Operations Teams, as well as providing systems reliability and maintainability feedback to the Design Engineering teams for future design considerations.

Position Description

The Reliability Engineer for electrical systems is responsible for the overall functional health of critical power systems. This responsibility includes oversight of facility acceptance testing, electrical system maintenance planning, and Site Operations technical support. Requirements for this position include full familiarity with electrical systems arrangements, equipment types, electrical system protection components, electrical switchgear automation and control components, onsite power generation, and critical power distribution. The electrical Reliability Engineer understands potential system failures and extended effects of those failures, appropriate failure response actions, as well as maintenance and electrical testing techniques.

Also required is an understanding of electrical system theory, an ability to read drawings and schematics, and an ability to identify likely failure points in design. The electrical reliability engineer acts as an advisor for Site Operations to reference as needed and has enough experience to train technicians to the level of effective troubleshooting. The mechanical systems Reliability Engineer regularly interfaces the Vantage Design Engineering team, the Automation Systems Group, and Facility Operations teams.

Essential Job Functions

• Ensure newly built systems meet design intent and perform without issue during the facility acceptance testing phases of new construction.

• Design maintenance programs to maximize equipment operability and efficiency while minimizing life cycle costs.

• Understand potential equipment failures and provide full technical support Facility Operations teams in the event of a critical system failure.

• Conduct root cause analysis reviews with site teams and key OEM vendors and develop a corrective action program.

• Provide systems reliability and maintainability feedback to the Design Engineering teams for future design considerations.

Duties

• Work with Design Engineering and Construction teams to ensure the reliability and maintainability of new and modified installations.

• Review construction equipment submittals, identify potential deficiencies, and evaluate maintenance feasibility.

• Review commissioning plans and ensure the thoroughness of startup testing.

• Attend factory witness testing to verify and validate equipment functionality

• Identify risks and develop risk management plans to manage improvement initiatives that boost system reliability and anticipate reliability-related risks that could adversely impact plant operation.

• Work with Site Operations to perform analyses of Asset Utilization, Overall Equipment Effectiveness, and Remaining useful life.

• Implement energy saving measures to improve the overall PUE of the system.

• Perform system component upgrades as required to ensure reliability and combat obsolescence

• Perform Root-Cause Failure Analysis and facilitate corrective action.

• Design maintenance programs to minimize maintenance complexity and reduce maintenance down time.

• Validate maintenance performance by analyzing trends, operational history, and maintenance data.

• Design appropriate site response procedures based on potential critical system failures.

• Provide at request guidance and technical support to Facility Operators.

• Confirm Site Teams are proficient system operation and maintenance.

• Training of teams.

• Change management services.

• Project management.

• Site auditing.

• Customer management and advising.

• Travel within APAC region.

Job Requirements

• Bachelor of Science in Electrical Engineering from an accredited university or college or equivalent field experience to successfully perform essential job functions.

• 5 years of experience in engineering design of critical systems and/or critical facility technical operations and maintenance.

• Ability to travel up to 25% of total work time.

• Ability to travel internationally.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

#J-18808-Ljbffr

About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Reliability Engineering Department

The Reliability Engineering Team is responsible for the overall health of critical systems across Vantage global facilities. For each of the major systems Electrical, Mechanical, and Controls, the Reliability Engineering team is responsible for ensuring success in the commissioning stages of new construction, evaluating and improving the reliability and performance of existing critical infrastructure, sustaining equipment operational availability through maintenance program design, providing ongoing technical support to the Site Operations Teams, as well as providing systems reliability and maintainability feedback to the Design Engineering teams for future design considerations. Position Description

The Reliability Engineer for electrical systems is responsible for the overall functional health of critical power systems. This responsibility includes oversight of facility acceptance testing, electrical system maintenance planning, and Site Operations technical support. Requirements for this position include full familiarity with electrical systems arrangements, equipment types, electrical system protection components, electrical switchgear automation and control components, onsite power generation, and critical power distribution. The electrical Reliability Engineer understands potential system failures and extended effects of those failures, appropriate failure response actions, as well as maintenance and electrical testing techniques. Also required is an understanding of electrical system theory, an ability to read drawings and schematics, and an ability to identify likely failure points in design. The electrical reliability engineer acts as an advisor for Site Operations to reference as needed and has enough experience to train technicians to the level of effective troubleshooting. The mechanical systems Reliability Engineer regularly interfaces the Vantage Design Engineering team, the Automation Systems Group, and Facility Operations teams. Essential Job Functions

Ensure newly built systems meet design intent and perform without issue during the facility acceptance testing phases of new construction.

Design maintenance programs to maximize equipment operability and efficiency while minimizing life cycle costs.

Understand potential equipment failures and provide full technical support Facility Operations teams in the event of a critical system failure.

Conduct root cause analysis reviews with site teams and key OEM vendors and develop a corrective action program.

Provide systems reliability and maintainability feedback to the Design Engineering teams for future design considerations.

Duties

Work with Design Engineering and Construction teams to ensure the reliability and maintainability of new and modified installations.

Review construction equipment submittals, identify potential deficiencies, and evaluate maintenance feasibility.

Review commissioning plans and ensure the thoroughness of startup testing.

Attend factory witness testing to verify and validate equipment functionality

Identify risks and develop risk management plans to manage improvement initiatives that boost system reliability and anticipate reliability-related risks that could adversely impact plant operation.

Work with Site Operations to perform analyses of Asset Utilization, Overall Equipment Effectiveness, and Remaining useful life.

Implement energy saving measures to improve the overall PUE of the system.

Perform system component upgrades as required to ensure reliability and combat obsolescence

Perform Root-Cause Failure Analysis and facilitate corrective action.

Design maintenance programs to minimize maintenance complexity and reduce maintenance down time.

Validate maintenance performance by analyzing trends, operational history, and maintenance data.

Design appropriate site response procedures based on potential critical system failures.

Provide at request guidance and technical support to Facility Operators.

Confirm Site Teams are proficient system operation and maintenance.

Training of teams.

Change management services.

Project management.

Site auditing.

Customer management and advising.

Travel within APAC region.

Job Requirements

Bachelor of Science in Electrical Engineering from an accredited university or college or equivalent field experience to successfully perform essential job functions.

5 years of experience in engineering design of critical systems and/or critical facility technical operations and maintenance.

Ability to travel up to 25% of total work time.

Ability to travel internationally.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

#J-18808-Ljbffr

Job Details:

Job Summary

We are looking for a detail-oriented and proactive Inventory Planning Executive to manage raw materials and finished goods inventory. You will ensure stock accuracy, optimize stock movements, coordinate deliveries, and support financial and compliance requirements.

Key Responsibilities

1. Raw Material & Finished Goods Inventory Management
   • Plan, schedule, and arrange raw material replenishment for production needs.
   • Ensure adequate stock levels of finished goods to fulfill customer orders.
   • Apply the First Expiry, First Out (FEFO) principle in stock issuance.
   • Prepare Stock Transfer Orders (STO), Purchase Orders (PO), and outbound documents for deliveries and stock transfers.
2. Order Fulfillment & Stock Allocation
   • Coordinate with Production Planning, Procurement, Purchasing, Commercial, and Customer Service to ensure smooth order fulfillment.
   • Arrange and monitor deliveries from Subang & Enstek Plants or 3PL Warehouses according to customer requirements.
   • Provide accurate information for export documentation to support smooth delivery processes.
3. Inventory Accuracy & Reconciliation
   • Maintain and reconcile inventory records between 3PL Warehouses and Tyson Malaysia plants.
   • Conduct monthly stock counts and reconciliations to ensure accurate inventory reporting.
   • Monitor weekly storage capacity to prevent overflow and maintain optimal stock levels.
4. Stock Aging & Compliance Monitoring
   • Track weekly stock aging reports , managing non-moving and near-expiry inventory .
   • Ensure QA compliance for all raw materials and finished goods before dispatch.
   • Maintain product traceability records to comply with audit and regulatory requirements .
5. Financial & Reporting Support
   • Assist in weekly, monthly, and annual financial closing activities related to inventory.
   • Provide inventory data and reports to support decision-making.
6. Additional Responsibilities
   • Handle any ad-hoc tasks assigned by the superior to support business needs.

Qualifications & Experience:

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field .

2-3 years of experience in inventory planning, warehouse management, or supply chain operations .

Knowledge of WMS, and ERP Systems . Experience in the SAP system is an advantage.

Strong analytical skills with experience in Microsoft Excel for reporting.
Ability to work independently in a fast-paced environment.

Relocation Assistance Eligible: No

Work Shift:

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

#J-18808-Ljbffr

Job Description

JOB DESCRIPTION

• Identify, create, and participate in the implementation of business process improvements, enabling tools, and systems
• Perform qualitative and quantitative analysis of key performance indicators to identify opportunities for improvement in the existing business model, processes, and structure.
• Identify subject matter experts to support multi-functional efforts in process improvement, data capture and analysis, and compliance with policies & procedures.
• Analyse and develop business process diagrams and models to support process design and redesign initiatives
• Advisor on projects, offering solution-design support and best practices for process management.
• Ensure on time delivery of the tasks and projects.
• Meeting and exceeding management and peers' expectations on the department services.
  
  

JOB REQUIREMENT

• Degree in Engineering (or equivalent)
• BPI certification (Lean, Six Sigma) or experience with Kaizen a plus
• Data Analytics certification a plus
• Power Platform Certification a plus
• Minimum 1 years of business process improvement experience.
• Demonstrate applied knowledge of business process and process improvement methodologies.
• Ability to interface and communicate effectively with all levels of employees, management, and diverse audiences.
• Demonstrated ability to lead complex projects from inception through completion.
• Knowledge of principles and methodologies of change management.
• Strong verbal and written communication skills as BPI to communicate with the wider business stake holders.

#J-18808-Ljbffr

Process Improvement Executive - Vehicle Maintenance Process Improvement Executive - Vehicle Maintenance

1 day ago Be among the first 25 applicants

• Enhance internal workflows by implementing process automation to improve efficiency and productivity.
• Develop and oversee scheduled maintenance plans for SPX vehicles to ensure optimal performance and longevity.
• Monitor vehicle health and implement proactive measures to minimize downtime.
• Conduct cost projections for Fleet Maintenance, covering maintenance expenses, insurance, and other related costs.
• Implement strategic improvement plans to optimize processes and reduce monthly maintenance expenses.
• Coordinate and oversee ad hoc tender projects to enhance cost efficiency and improve service quality within fleet operations.

Requirements

• Minimum a Bachelor’s Degree in a relevant field is recommended.
• Strong understanding of operational processes and strategies to enhance efficiency.
• Experience in data analysis, cost-saving initiatives, budgeting, audits, data management, process improvements, and operations planning is a plus.
• Detail-oriented with the ability to thrive in a fast-paced environment.
• Strong problem-solving skills with the ability to manage complex challenges, provide solutions, and work effectively across cross-functional teams in a dynamic setting.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other and Project Management
• Industries Internet Marketplace Platforms, Technology, Information and Internet, and Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at SPX Express by 2x

Sign in to set job alerts for “Process Improvement Engineer” roles.

Petaling Jaya, Selangor, Malaysia 2 days ago

Senior Executive, Business Performance Management

Bukit Raja, Selangor, Malaysia 2 days ago

Process Executive -Customer support-Mandarin Senior Manager - Supply Chain Management

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Payment Customer Support Executive (Fresh grads are welcomed)

Federal Territory of Kuala Lumpur, Malaysia 6 minutes ago

Executive - Land Transport, TMS Implementation Process Executive (Content Review Associate) - Japanese Speaker Senior Process Executive - Vietnamese Speaker Fresh Graduates - Business Development ( (IT Infra, Data Center))

Shah Alam, Selangor, Malaysia 53 minutes ago

Customer Success Executive - Personal Loans (Singapore Market)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 21 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 hours ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,500.00-MYR5,000.00 1 day ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

APAC Global Operational Excellence & Transformation HR Lead

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Relationship Manager, Group Corporate Banking

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,400.00-MYR3,000.00 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago

Relationship Manager, Group Corporate Banking

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

If you are looking to excel and make a difference, take a closer look at us.

JOB PURPOSE SUMMARY

Job Description

As the Process Improvement and Business Projects Manager, you are responsible for leading the continuous improvement initiatives and business projects of PFS Deposits.

You will work with the acquisition and portfolio team, and supporting teams and play a key role in transforming customer journeys and business initiatives.

The manager will challenge existing processes and help define the transformed customer journey and be responsible for translating the vision into an actionable business case and delivery plan either within cross transformation team or within a specific journey.

The manager will be in projects for Deposits business covering new product and new process developments, including digital transformation.

This role presents you with an opportunity to be agile and continually challenge the business to be innovative and take a customer-centric design approach to traditional programme disciplines such as operational excellence, business architecture and industrialization, and technology.

The candidate is expected to know the Bank's retail deposit products, process and policies inside out, possess Project Management skills and be able to communicate it to other members of staff, work with the respective stakeholders

The ideal candidate is passionate about customer experience (both internal and external) and keeping abreast of latest technology and know-how to deliver business results and superior customer experience and thrives in fast paced environment.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Functional (job responsibilities)

Lead and drive core business team in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities. Provide Project Management support covering technical and analytical support for process improvement and new business and product initiatives. Develop process analysis and re-engineering to improve customer experience, efficiency and lower costs. Facilitate the design and implementation of new/improved customer journeys, process models and organizational structures. Train and guide resources in process improvement techniques and technical know-how Manage and lead internal team and stakeholders to achieve desired results Assist in development of new process capabilities for existing and new products Facilitate the review and update for business SOPs. Perform special studies and projects to improve account opening and communication between business and channels, specifically branches, sales team and digital channels. Ensure that the team works in accordance with the approved company operating policies, procedures, practices and methods. Lead and drive any other department and bankwide process improvement or business initiatives

Managerial (team/group responsibilities)

To collaborate with operations, digital, technology and other departments to create a unified experience To embed open communication, transparency & fairness.

Organizational (organizational responsibilities)

Responsibility to our ETB customers - put HLB's long term interests ahead of our short-term gain Respect the HLB culture and take an active role in the communities Continuous effort to improve business in support of building brand awareness and improving customer experience

Requirements:

• Bachelor's degree in Actuarial Science, Business, Business Management, Operations Management, Finance or related field
• Preferably with project management experience
• Experience in managing procedures and policies in banking industry is required
• Experience in project management is an added advantage
• Proven success working with multiple departments toward maximum productivity.
• Well versed with requirements in banking environment

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.

#J-18808-Ljbffr

Performance Management & Reporting

• Design and implement KPIs that align with evolving business needs.
• Act as a subject matter expert to internal managers, providing data-driven insights.
• Analyze and distribute performance reports via Power BI, Excel, Power Query, and SharePoint.
• Interpret datasets to highlight trends, risks, and opportunities.
• Ensure accuracy and consistency across reporting sources.
• Build dashboards and data models to support decision-making.
• Prepare monthly, quarterly, and annual presentations and reports.

Process & Continuous Improvement

• Lead Lean Six Sigma projects to improve efficiency and quality.
• Facilitate workshops to build a continuous improvement mindset across teams.
• Recommend and implement process automation and enhancements.
• Conduct process mapping and propose strategic improvements.

Service Management

• Ensure service delivery meets SLA/KPIs.
• Support BCP initiatives and issue resolution.
• Use performance data to track project status and highlight root causes.

The Successful Applicant

• Bachelor's degree from an accredited college or university
• Strong background in process standardization, KPI setting, and performance analysis
• Solid understanding of BPO/GBS metrics, reporting, and industry best practices
• Extensive experience with Lean Six Sigma methodologies
• Proven ability to collaborate effectively with cross-functional and regional teams
• High proficiency in Power BI, Microsoft Excel, PowerPoint, and case management tools
• Excellent written and verbal communication skills
• Strong presentation skills with both technical and business acumen
• Experience working with key business units such as:
  • Finance (Accounts Payable/Receivable)
  • Human Resources (Onboarding, Payroll, Master Data)
  • Business Operations
• Comfortable handling manual data processes in environments with limited system support

What's on Offer

• Drive Strategic Impact through Data & Improvement Initiatives
• Be at the Heart of Cross-Functional Collaboration Across Business Functions

ContactElaine CheahQuote job refJN-052025-6750525Phone number+60 3 2302 4000 #J-18808-Ljbffr