966 Relationship Manager jobs in Malaysia
Customer Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
Alliance Bank Malaysia Berhad
- Sales and Service Management
- Focus on excellent personalized service to PB customers by attending to PB customers various banking transaction needs while resolving problems/complaints within specified TAT
- Actively identify and pursue sales opportunities by:
- Expanding and growing new customer base & New Investment Account through referrals from existing PB customers or through personalized service recovery efforts
- Growing existing relationship AUMs i.e. CASA & Fixed Deposits and ability to acquire new customers
- Working with Wealth Management Office, Branch Operations, Customer Service Division, Lending Hubs to obtain comprehensive product updates that is exclusive to our affluent customers
- Identifying cross-sell opportunities among existing PB customers as well as for relationship deepening
- Promoting product bundles (where applicable) to higher cross-sell penetration and contribute to growth in bank’s revenue
- Actively sourcing for new sales and leads within internal database and cross-referral obtained from , SME, Commercial and Corporate Banking and other cross referrals products within GCB.
- Execute sales performance and tracking processes by:
- Supporting Branch Manager/PB Hub Manager to assist in contributing commendable achievement by ensuring both sales and service performances meet the branch target
- Compiling and submitting accurate and timely sales reports
- Maintain accurate and updated information by:
- Keeping abreast with updated product information and market changes (e.g. revised interest rates of Alliance Bank products and competitors)
- Serving as the first line of defense to identify fraudulent & unusual activities, uphold operational compliance
- Portfolio & Relationship Management
- Grow customer franchise and contain customer attrition at low rate
- Constantly grow balances and share of wallet in key products i.e. CASA, FD, Foreign Current Account & Investment Products (UT) and Insurance Products (RP)
- Actively convert existing FD portfolio to revenue generating products i.e. CASA and/or FCA/product bundles
- To actively market and sell consumer products to own portfolio of PB customers
- Understanding and assessing customers’ requirements and recommend appropriate consumer products
- Actively cross-selling to Alliance Bank’s customers
- Referring new non-consumer lending opportunities and completing the referral form to direct to the appropriate lending units (e.g. Commercial and Corporate Banking).
- Providing quality customer service. Obtain customers’ feedback on sales-related matters and inform BM/PB Hub Manager where appropriate
- Resolving customers’ problems and complaints on sales-related matters and escalate unresolved complaints to BM/PBHM/CSH/RH and Service Quality for formal reply on an exception basis
- Ensure turnaround time for wealth products / credit applications and fulfillment processes are within service levels agreed upon. Escalate to BM/PBHM/CSH/RH when necessary
- Strictly adhere to contact management & service standards for calls, visit, portfolio review and market research frequency to PB customers
- Human Capital
- Manage stakeholders and be a good team player
- Participate in daily / weekly sales briefings conducted by Branch Manager
- Project a professional business image at all times through high standards of housekeeping and personal grooming.
- Risk, & Regulatory Management
- Manage portfolio risk exposure for own portfolio of customer’s risk exposure by checking and audit. Ensure zero mis-selling to PB customers.
- Ensure that there are no discrepancies, exceptions and non-compliance when booking sales (e.g. Unit Trust, Currency and Treasury products) in the PB Hub/branch.
- Ensure self compliance on Alliance Bank’s policies and procedures, Sales Compliance, KYC, AMLA guidelines, 3rd party confidentiality, including credit control procedures, sales related audit compliance and BNM guidelines.
Skills
- Experience in sales or sales management
- Project satisfactory customer service quality & behaviour
- Able to work well in a team
- Fluent to converse and write in English, Bahasa Malaysia or Chinese language/dialects.
- Good planning / Organization skills
- Flexibility to change
- Proactive / Initiative
- Open to problem solving / decision making / analytical thinking
- Possess good job knowledge in banking and banking products
- Passion for success and keen to work in a sales-driven environment
- Candidate must possess at least a Diploma or Degree in any field i.e. Banking / Accounting & Finance / Economics / Marketing / Business Studies.
- At least 2-3 years working experience in the banking and financial industry, especially in the area of consumer banking
Customer Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
The Customer Relationship Manager is responsible to build the customer base and drive new haemodialysis patient acquisition by regularly promoting the services of DaVita Malaysia via meet up and various marketing activities to selected/targeted stakeholders; Nephrologists / Medical Officers / Medical Assistants / Haemodialysis Unit Nurses of government hospitals and private hospitals/clinics; Social Welfare Department; Private insurance companies and TPAs; Corporate clients.
- The candidate will drive and monitor the growth in terms of patient numbers within the targeted DaVita Malaysia Clinics and ensure the Company is on track to reach its planned target for the year.
- The candidate will work closely with Centre Teammates, Regional Operation Managers and Partner Engagements teammates to deliver results.
- The candidate will develop and implement reporting methodology on the process flow of relationship management with key stakeholders as well as patient acquisition.
- The candidate will also actively identify and pursue new inorganic growth opportunities through networking.
Key qualities required of this individual will be enthusiasm for communications, relationship building, and proven sales experience to deliver results, with an ability to think and act independently, proactively, and collaborate effectively. The candidate should demonstrate passion and a proven track record. This individual will coach and provide advice to the Partner Engagements teammates, and will ultimately be considered a valued member of the Malaysia Operations team.
The following duties generally reflect the expectations of this position; however, these are not exhaustive.
Supervisory Responsibilities
- Relationship building with patient referral source and other key stakeholders - Leading promotion of DaVita Malaysia in partnership with operations teams to drive new patient acquisition (organic growth).
- Lead generation for inorganic growth opportunities. Prepare and deliver marketing activities and appropriate presentation materials on service and company updates.
- Patient Communication - Assist and follow up closely with patients to obtain necessary information for their decision-making in a timely manner together with Partner Engagement teammate.
- Planning, Execution, and Reporting;
- Develop an internal plan and strategic priorities to engage referral sources and inorganic growth opportunities.
- Prepare a Monthly report on the progress.
-Attend weekly meeting, patient pipeline meetings, and other relevant meetings/trainings invited or assigned. - Partnership and alignment with local Operations team to ensure clear communications
- Agility and flexibility to apply business insights and research to communications activities
- Partner with other leaders on growth initiatives and market research
- Ensure adherence to timelines and quality guidelines (DaVita’s internal protocols and policies) in all activities
- Other duties as assigned, from time to time.
Following are the qualifications and certifications associated for this job position:
- Min 2-5 years direct sales experience, relationship building or marketing role in healthcare services or life sciences industries is referred, in particular pharma sales
- Proven track record of the ability to plan and execute relationship building to delivery results (i.e., identify targets, obtain contacts, build relationships, etc.)
- Comprehensive knowledge of digital communications and sales and relationship management tools (i.e., web and mobile platforms, etc.)
- Proven experience in engaging and managing Key Opinion Leaders (KOLs), such as doctors and specialists.
- Excellent communication skills, in both English and Bahasa Malaysia, proficiency in Mandarin is an added advantage.
- Ability to propose effective, innovative and original solutions
- Skilled at planning, project management, time management and decision-making
Customer Relationship Manager
Posted 2 days ago
Job Viewed
Job Description
Supervisory Responsibilities Relationship building with patient referral source and other key stakeholders - Leading promotion of DaVita Malaysia in partnership with operations teams to drive new patient acquisition (organic growth). Lead generation for inorganic growth opportunities. Prepare and deliver marketing activities and appropriate presentation materials on service and company updates. Patient Communication - Assist and follow up closely with patients to obtain necessary information for their decision-making in a timely manner together with Partner Engagement teammate. Planning, Execution, and Reporting; - Develop an internal plan and strategic priorities to engage referral sources and inorganic growth opportunities. - Prepare a Monthly report on the progress. -Attend weekly meeting, patient pipeline meetings, and other relevant meetings/trainings invited or assigned. Partnership and alignment with local Operations team to ensure clear communications Agility and flexibility to apply business insights and research to communications activities Partner with other leaders on growth initiatives and market research Ensure adherence to timelines and quality guidelines (DaVita’s internal protocols and policies) in all activities Other duties as assigned, from time to time.
Minimum Qualifications Following are the qualifications and certifications associated for this job position: Min 2-5 years direct sales experience, relationship building or marketing role in healthcare services or life sciences industries is referred, in particular pharma sales Proven track record of the ability to plan and execute relationship building to delivery results (i.e., identify targets, obtain contacts, build relationships, etc.) Comprehensive knowledge of digital communications and sales and relationship management tools (i.e., web and mobile platforms, etc.) Proven experience in engaging and managing Key Opinion Leaders (KOLs), such as doctors and specialists. Excellent communication skills, in both English and Bahasa Malaysia, proficiency in Mandarin is an added advantage. Ability to propose effective, innovative and original solutions Skilled at planning, project management, time management and decision-making
#J-18808-Ljbffr
Customer Relationship Manager
Posted 2 days ago
Job Viewed
Job Description
Focus on providing excellent personalized service to PB customers by attending to their various banking transaction needs while resolving problems and complaints within the specified TAT. Actively identify and pursue sales opportunities by expanding and growing the new customer base and new investment accounts through referrals from existing PB customers or personalized service recovery efforts. Grow existing relationships' AUMs, including CASA and Fixed Deposits, and acquire new customers. Collaborate with Wealth Management Office, Branch Operations, Customer Service Division, and Lending Hubs to obtain comprehensive product updates exclusive to our affluent customers. Identify cross-sell opportunities among existing PB customers and for relationship deepening. Promote product bundles where applicable to increase cross-sell penetration and contribute to the bank's revenue growth. Source new sales and leads within the internal database and through cross-referrals obtained from , SME, Commercial, and Corporate Banking, as well as other cross-products within GCB. Execute sales performance and tracking processes by: Supporting Branch Manager/PB Hub Manager to achieve sales and service targets. Compile and submit accurate and timely sales reports. Maintain accurate and updated information by: Staying informed on updated product information and market changes, such as revised interest rates of Alliance Bank products and competitors. Serving as the first line of defense to identify fraudulent and unusual activities, upholding operational compliance. Portfolio & Relationship Management
Grow customer franchise and minimize attrition. Increase balances and share of wallet in key products such as CASA, FD, Foreign Current Account, Investment Products (UT, DCI, SI), and Insurance Products (RP). Convert existing FD portfolios into revenue-generating products like CASA and FCA/DCI/product bundles. Actively market and sell consumer products to own portfolio of PB customers. Understand and assess customer requirements and recommend appropriate consumer products. Cross-sell actively to Alliance Bank’s customers. Refer new non-consumer lending opportunities and complete referral forms to direct to appropriate lending units. Build and maintain long-term profitable relationships by: Providing quality customer service, obtaining customer feedback, and informing managers where appropriate. Resolving customer problems and complaints, escalating unresolved issues as needed. Ensuring turnaround times for wealth products/credit applications are within service levels, escalating when necessary. Adhering strictly to contact management and service standards for calls, visits, portfolio reviews, and market research. People Management
Manage stakeholder relationships and be a team player. Participate in daily/weekly sales briefings conducted by the Branch Manager/PB Hub Manager. Maintain a professional business image through high standards of housekeeping and personal grooming. Risk & Regulatory Management
Manage portfolio risk exposure, ensuring zero mis-selling. Ensure no discrepancies, exceptions, or non-compliance when booking sales across products. Maintain compliance with Alliance Bank’s policies, procedures, and regulatory guidelines, including KYC, AMLA, credit control, audit, and BNM guidelines. Note: Job descriptions are subject to change at the discretion of management.
#J-18808-Ljbffr
Customer Relationship Manager
Posted 2 days ago
Job Viewed
Job Description
Sales and Service Management Focus on excellent personalized service to PB customers by attending to PB customers various banking transaction needs while resolving problems/complaints within specified TAT Actively identify and pursue sales opportunities by: Expanding and growing new customer base & New Investment Account through referrals from existing PB customers or through personalized service recovery efforts Growing existing relationship AUMs i.e. CASA & Fixed Deposits and ability to acquire new customers Working with Wealth Management Office, Branch Operations, Customer Service Division, Lending Hubs to obtain comprehensive product updates that is exclusive to our affluent customers Identifying cross-sell opportunities among existing PB customers as well as for relationship deepening Promoting product bundles (where applicable) to higher cross-sell penetration and contribute to growth in bank’s revenue Actively sourcing for new sales and leads within internal database and cross-referral obtained from , SME, Commercial and Corporate Banking and other cross referrals products within GCB.
Execute sales performance and tracking processes by: Supporting Branch Manager/PB Hub Manager to assist in contributing commendable achievement by ensuring both sales and service performances meet the branch target Compiling and submitting accurate and timely sales reports
Maintain accurate and updated information by: Keeping abreast with updated product information and market changes (e.g. revised interest rates of Alliance Bank products and competitors) Serving as the first line of defense to identify fraudulent & unusual activities, uphold operational compliance Portfolio & Relationship Management Grow customer franchise and contain customer attrition at low rate Constantly grow balances and share of wallet in key products i.e. CASA, FD, Foreign Current Account & Investment Products (UT) and Insurance Products (RP) Actively convert existing FD portfolio to revenue generating products i.e. CASA and/or FCA/product bundles To actively market and sell consumer products to own portfolio of PB customers Understanding and assessing customers’ requirements and recommend appropriate consumer products Actively cross-selling to Alliance Bank’s customers Referring new non-consumer lending opportunities and completing the referral form to direct to the appropriate lending units (e.g. Commercial and Corporate Banking).
Build and maintain long-term and profitable relationships by: Providing quality customer service. Obtain customers’ feedback on sales-related matters and inform BM/PB Hub Manager where appropriate Resolving customers’ problems and complaints on sales-related matters and escalate unresolved complaints to BM/PBHM/CSH/RH and Service Quality for formal reply on an exception basis Ensure turnaround time for wealth products / credit applications and fulfillment processes are within service levels agreed upon. Escalate to BM/PBHM/CSH/RH when necessary Strictly adhere to contact management & service standards for calls, visit, portfolio review and market research frequency to PB customers Human Capital Manage stakeholders and be a good team player Participate in daily / weekly sales briefings conducted by Branch Manager Project a professional business image at all times through high standards of housekeeping and personal grooming. Risk, & Regulatory Management Manage portfolio risk exposure for own portfolio of customer’s risk exposure by checking and audit. Ensure zero mis-selling to PB customers. Ensure that there are no discrepancies, exceptions and non-compliance when booking sales (e.g. Unit Trust, Currency and Treasury products) in the PB Hub/branch. Ensure self compliance on Alliance Bank’s policies and procedures, Sales Compliance, KYC, AMLA guidelines, 3rd party confidentiality, including credit control procedures, sales related audit compliance and BNM guidelines.
NOTE: Job Descriptions are subject to change at the discretion of the Management
Skills
Experience in sales or sales management Project satisfactory customer service quality & behaviour Able to work well in a team Fluent to converse and write in English, Bahasa Malaysia or Chinese language/dialects. Good planning / Organization skills Flexibility to change Proactive / Initiative Open to problem solving / decision making / analytical thinking Possess good job knowledge in banking and banking products Passion for success and keen to work in a sales-driven environment
Knowledge
Candidate must possess at least a Diploma or Degree in any field i.e. Banking / Accounting & Finance / Economics / Marketing / Business Studies.
Experience
At least 2-3 years working experience in the banking and financial industry, especially in the area of consumer banking
#J-18808-Ljbffr
Associate Customer Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
Focus on providing excellent personalized service to PB customers by attending to various banking transaction needs and resolving problems/complaints within the specified TAT.
Actively identify and pursue sales opportunities by:
- Expanding and growing the new customer base and new investment accounts through referrals from existing PB customers or personalized service recovery efforts.
- Growing existing relationship AUMs, including CASA and Fixed Deposits, and acquiring new customers.
- Collaborating with Wealth Management Office, Branch Operations, Customer Service Division, and Lending Hubs to obtain comprehensive product updates tailored for our affluent customers.
- Identifying cross-sell opportunities among existing PB customers and for relationship deepening.
- Promoting product bundles to increase cross-sell penetration and contribute to bank revenue growth.
- Proactively sourcing new sales and leads within the internal database and through cross-referrals from , SME, Commercial, and Corporate Banking.
Execute sales performance tracking by:
- Supporting Branch Manager/PB Hub Manager in achieving sales and service targets.
- Compiling and submitting accurate, timely sales reports.
Maintain accurate and updated information by:
- Staying informed about product updates and market changes.
- Serving as the first line of defense against fraudulent and unusual activities, ensuring operational compliance.
Grow customer franchise and minimize attrition. Increase balances and share of wallet in key products such as CASA, FD, Foreign Current Accounts, Investment Products, and Insurance Products.
Convert existing FD portfolios into revenue-generating products like CASA or FCA. Actively market and sell consumer products to own PB customer portfolio, understanding and assessing customer requirements to recommend suitable products.
Cross-sell to Alliance Bank’s customers and refer non-consumer lending opportunities to the appropriate units.
Relationship BuildingBuild and maintain long-term, profitable relationships by:
- Providing quality customer service and gathering feedback on sales-related matters.
- Resolving problems and complaints, escalating unresolved issues appropriately.
- Ensuring timely processing of wealth products and credit applications.
- Adhering to contact management and service standards for calls, visits, and market research.
Manage stakeholders effectively, participate in sales briefings, and project a professional image through high standards of grooming and conduct.
Risk & Regulatory ManagementManage portfolio risk, ensure compliance with policies and guidelines, and avoid mis-selling. Maintain audit and compliance standards according to regulatory requirements.
Note: Job descriptions are subject to change at management's discretion.
#J-18808-LjbffrAssociate Customer Relationship Manager
Posted 2 days ago
Job Viewed
Job Description
Focus on providing excellent personalized service to PB customers by attending to various banking transaction needs and resolving problems/complaints within the specified TAT. Actively identify and pursue sales opportunities by: Expanding and growing the new customer base and new investment accounts through referrals from existing PB customers or personalized service recovery efforts. Growing existing relationship AUMs, including CASA and Fixed Deposits, and acquiring new customers. Collaborating with Wealth Management Office, Branch Operations, Customer Service Division, and Lending Hubs to obtain comprehensive product updates tailored for our affluent customers. Identifying cross-sell opportunities among existing PB customers and for relationship deepening. Promoting product bundles to increase cross-sell penetration and contribute to bank revenue growth. Proactively sourcing new sales and leads within the internal database and through cross-referrals from , SME, Commercial, and Corporate Banking. Execute sales performance tracking by: Supporting Branch Manager/PB Hub Manager in achieving sales and service targets. Compiling and submitting accurate, timely sales reports. Maintain accurate and updated information by: Staying informed about product updates and market changes. Serving as the first line of defense against fraudulent and unusual activities, ensuring operational compliance. Portfolio & Relationship Management
Grow customer franchise and minimize attrition. Increase balances and share of wallet in key products such as CASA, FD, Foreign Current Accounts, Investment Products, and Insurance Products. Convert existing FD portfolios into revenue-generating products like CASA or FCA. Actively market and sell consumer products to own PB customer portfolio, understanding and assessing customer requirements to recommend suitable products. Cross-sell to Alliance Bank’s customers and refer non-consumer lending opportunities to the appropriate units. Relationship Building
Build and maintain long-term, profitable relationships by: Providing quality customer service and gathering feedback on sales-related matters. Resolving problems and complaints, escalating unresolved issues appropriately. Ensuring timely processing of wealth products and credit applications. Adhering to contact management and service standards for calls, visits, and market research. Human Capital & Teamwork
Manage stakeholders effectively, participate in sales briefings, and project a professional image through high standards of grooming and conduct. Risk & Regulatory Management
Manage portfolio risk, ensure compliance with policies and guidelines, and avoid mis-selling. Maintain audit and compliance standards according to regulatory requirements. Note: Job descriptions are subject to change at management's discretion.
#J-18808-Ljbffr
Be The First To Know
About the latest Relationship manager Jobs in Malaysia !
Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
ACCOUNTABILITIES
- Manages, acquires, grows and deepens High Net Worth customers’ relationships through effective relationship management.
- Provides total financial solutions to High Net Worth customers.
- Conducts financial analysis and recommends strategies to achieve their financial goals by maximizing and protecting their wealth through a range of the bank’s investment and insurance products.
- Serves as the one-point contact to the High Net Worth customers of the Bank.
- Analyzes economic trends, global markets, customer needs and competitive products in order to structure personalised banking offerings.
- Professionally promotes and sells a wide range of wealth products and bancassurance to existing and potential customers.
- Engages in cross selling of other products based on customer needs.
REQUIREMENTS
- Manages, acquires, grows and deepens High Net Worth customers’ relationships through effective relationship management.
- Provides total financial solutions to High Net Worth customers.
- Conducts financial analysis and recommends strategies to achieve their financial goals by maximizing and protecting their wealth through a range of the bank’s investment and insurance products.
- Serves as the one-point contact to the High Net Worth customers of the Bank.
- Analyzes economic trends, global markets, customer needs and competitive products in order to structure personalised banking offerings.
- Professionally promotes and sells a wide range of wealth products and bancassurance to existing and potential customers.
- Engages in cross selling of other products based on customer needs.
Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Relationship Manager role at Eastspring Investments
Continue with Google Continue with Google
3 days ago Be among the first 25 applicants
Join to apply for the Relationship Manager role at Eastspring Investments
Get AI-powered advice on this job and more exclusive features.
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.
Key Accountabilities
Responsible for assisting formulation and implementation of sales strategies and plans to enhance Institutional Unit Trust Agents (IUTAs), Channel Partnership (CPs), Direct Channel (DCs), and Corporate Unit Trust Agents (CUTAs). Support and Communication, as well as continuingly improving the work quality and standards within the Sarawak Region, ultimately contributing to the overall performance of the company in achieving its financial and non-financial objectives.
Principle Duties & Responsibilities
Performance
To assist in achieving market share objectives and performance objectives in the management of the Company’s existing and new unit trust funds.
Sales Support, Monitoring & Supervision
Monitor the performance of IUTAs, CPs, DCs and CUTAs to ensure that they achieve their goals.
Develop and grow Sarawak Asset Under Management (AUM) though the four channels: IUTAs/CPs/DCs/CUTAs. Work closely with key distributors on effective business strategies and take necessary corrective actions for overall Sarawak AUM growth.
Assist to help motivate the respective IUTAs Branch Sales Personnels/CPs, DCs, CUTAs through branch visits, individual conference, customer seminars and joint sales calls.
Supervise and monitor campaigns & contests within Sarawak region.
Assist Manager, East Malaysia, Sarawak and work closely with Branch Executive in formulating strategies for enhancing sales.
Handle IUTAs/CPs/DCs/CUTAs’ enquiries/feedbacks.
Provide information on activities, sales campaign, sales application.
To support the sales and marketing activities of the IUTAs/CPs/DCs/CUTAs.
Communication
Responsible for the overall communications to the IUTAs/CPs/DCs/CUTAs, including the following though not limited to Circulars, flyers, newsletters, memos and letters.
Sales ideas and materials to the IUTAs branch personnels/CPs/DCs/CUTAs which can be used to enhance sales.
Multi-Channel Distribution Management
To assist the Manager, East Malaysia, Sarawak in developing and establishing the four channels: IUTAs/CPs/DCs/CUTAs.
Ensure that the distributors within the care of Sarawak Region receive support and services.
Promotions/ Campaigns for IUTAs branch personnels/CPs/DCs/CUTAs and investors purchase
Assist the IUTAs/CPs/DCs/CUTAs to communicate, monitor and track their respective promotion schemes (where applicable).
Training and Development
To provide on-going training to enhance the skills and knowledge of the IUTAs’ branch sales personnels/CPs/DCs/CUTAs. Training topics includes, but not limited to, the following Company’s products (new and existing).
Support and Services.
Soft skills (eg. “Selling Skills” and “Handling Objections”).
Event Organization
Assist in the management and organization of events related to IUTAs/CPs/DCs/CUTAs including the following and not limited to
Scheduling seminar/road show’s schedule.
Liaise with the respective IUTA’s designated personnels/CPs/DCs/CUTAs in this matter.
Plan the activities and its management.
Coordinate and administer the activities for department.
Administer of the schedule of training, presentation, road show and etc.
Idea Generation
To consistently be on the lookout for new ideas and opportunities, and suggest through proposals to the Manager, Sarawak Region.
Others
To support other departments within the scope of the job function.
To assume any duties and responsibilities as assigned by the management.
Qualifications
EXPERIENCE / QUALIFICATIONS
A basic degree in Business, Economics or Finance or equivalent.
Experience
Two to four years’ experience preferably in the Fund Management / Sales & Marketing Environment.
Preferably to possess leadership and with strong business acumen.
Strategic thinker with strong determination, with ability to perform under stress and tight deadlines.
Experiences in managing and supporting distribution channels will be an added advantage.
Knowledge/Skills/Abilities
Fluent in spoken and written English. Fluent in Mandarin or other Chinese dialect(s) and Bahasa will be added advantage.
Good at using MS Word, Power Point & Excel.
Fluent in English and major Chinese dialect(s).
Strong presentation and communication skills, proactive and resourceful.
Planning, organization and time management skills.
Good inter relationship skills with ability to engage people and motivate staff.
Strong knowledge of the investment industry.
Sales/marketing experience to a wide range of customers/business partners.
Attitude
Should be prepared to work under pressure.
Exhibit independence and self-motivated.
Possess high level of commitment, ability to multi-task and a strong team player.
Integrity, accountable, versatile and willing to take ownership and enthusiastic in achieving results.
Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
Referrals increase your chances of interviewing at Eastspring Investments by 2x
Get notified about new Relationship Manager jobs in Sarawak, Malaysia .
Commercial Banking Relationship Manager (Kuching) Preferred Relationship Manager (Sarawak) Relationship Manager, Strategic Business Alliance , Sarawak Corporate Office Business Development Manager, East Malaysia Business Development Manager (Location: Miri, Sarawak) Senior Manager, Documentation & DisbursementWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrRelationship Manager
Posted 1 day ago
Job Viewed
Job Description
We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
ACCOUNTABILITIES
- Manages, acquires, grows and deepens High Net Worth customers’ relationships through effective relationship management.
- Provides total financial solutions to High Net Worth customers.
- Conducts financial analysis and recommends strategies to achieve their financial goals by maximizing and protecting their wealth through a range of the bank’s investment and insurance products.
- Serves as the one-point contact to the High Net Worth customers of the Bank.
- Analyzes economic trends, global markets, customer needs and competitive products in order to structure personalised banking offerings.
- Professionally promotes and sells a wide range of wealth products and bancassurance to existing and potential customers.
- Engages in cross selling of other products based on customer needs.
REQUIREMENTS
- Manages, acquires, grows and deepens High Net Worth customers’ relationships through effective relationship management.
- Provides total financial solutions to High Net Worth customers.
- Conducts financial analysis and recommends strategies to achieve their financial goals by maximizing and protecting their wealth through a range of the bank’s investment and insurance products.
- Serves as the one-point contact to the High Net Worth customers of the Bank.
- Analyzes economic trends, global markets, customer needs and competitive products in order to structure personalised banking offerings.
- Professionally promotes and sells a wide range of wealth products and bancassurance to existing and potential customers.
- Engages in cross selling of other products based on customer needs.