174 Relations jobs in Malaysia

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

2. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

3. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

4. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

5. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

6. Any Ad-hoc Duties as Assigned

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations, or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

#J-18808-Ljbffr

Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

Minimum Qualifications

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.

Working Conditions

• 5 working days per week.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

#J-18808-Ljbffr

This job opportunity is only available for residents of Malaysia with work permit.

Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 20 years of industry experience. With a commitment to transparency and cutting-edge technology, the company offers traders a reliable and secure platform to achieve their financial goals. Our client is growing and looking to recruit a Full-time Client Relations Specialist

Reporting to: Regional Manager (SEA)

Responsibilities:

• Develop and nurture relationships with clients, partners and organic clients in the assigned country or region
• Proactively engage with trading professionals across various platforms to expand client base and partnerships
• Identify and leverage local marketing channels to enhance visibility and promote company products effectively
• Focus on client onboarding and ensuring a seamless user experience for all clients
• Promote partnerships based on existing rebate structures and maintain strong relationships with partners
• Adhere to regulatory policies and ethical standards diligently
• Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met

Candidate Profile:

• Strong preference will be given to candidates with FX/CFD and online trading industry experience
• Bachelors degree in Accounting, Business, management, Economy and/or marketing and related disciplines
• Fluent in English
• Client focused with excellent customer service and negotiation skills
• A team player with excellent communication skills
• Dynamic, self-motivated, competitive and strong desire to succeed
• Ability to work well independently as well as in a team and can-do attitude

The offer:

• Welcoming, young and multicultural team with approachable leadership
• High level of autonomy, support of ideas and putting your expertise into the best practices for the company
• Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
• Competitive remuneration, regular salary reviews and performance-based incentive schemes
• Comprehensive medical and insurance coverage to support your health and well-being
• Corporate parking is provided, with a claimable amount if a designated parking spot is unavailable
• Vibrant company life: from team activities to global celebrations
• Free access to multiple sports and wellness facilities across the country
• A gift and a day off on your Birthday
• Access to 24/7 mental health support through licensed external therapists and psychologists

The application process will be handled directly by the client and include:

• Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations.
• An assessment to evaluate your technical skills
• Final interview with team members.

Apply and join a team thats making waves in the financial trading industry! Submit your CV, along with your salary expectations and notice period. As part of the application process, your CV will be shared directly with our client to expedite your placement. Rest assured, your privacy and data protection are our top priorities.

This opportunity is open exclusively to residents of Malaysia with a valid work permit.

For this specific job position, please be aware that your CV will be sent directly to our client as part of the application process. While this is an exception to our usual practice, it is necessary for this role. By applying, you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.

#J-18808-Ljbffr

This job is for a Client Relations Specialist who speaks Mandarin and English. You might like this job because you'll help businesses grow through digital marketing while enjoying flexible work options and earning commissions for client success!

This position requires that the applicant be proficient in both English AND Mandarin.

---

We are seeking an outgoing and insightful Client Relations Specialist to join our Client Relations Team (Malaysia). You'll be involved in our digital marketing agency brand, shakalakaa ( ), and our social media agency brand, Rice Social ( ). As a Client Relations Specialist, you will be empowered to advise potential clients on our range of services and demonstrate how we can enhance their business. You will engage with prospects, understand their needs, and effectively communicate the value of our digital marketing and social media solutions.

Job Overview

Department: Client Relations Team (Malaysia)

Job Type: Full-time (Minimum 12 months employment period inclusive 3 months probation)

Job Mode: Hybrid (12 days monthly in office)

Working Days: Monday to Friday, excluding public holidays

Working Hours: 10:00 AM to 7:00 PM

Working Location (if required to be in office): Cheras Business Centre, Kuala Lumpur

Key Responsibilities

• Engage with potential clients to understand their business goals and challenges via various contact channels.
• Provide expert advice on the range of our digital marketing and social media services.
• Effectively communicate the value and benefits of our solutions to prospective clients.
• Build and maintain strong client relationships through regular communication and follow-ups.
• Coordinate with internal teams for scheduling calls or meet-up with potential clients.
• Collaborate with the Social Media Team to develop persuasive and customized client proposals, and to encourage conversions.
• Conduct market research to stay informed about industry trends and competitor offerings.
• Assist in the design and development of marketing materials and presentations for client meetings.
• Work closely with internal teams to ensure the successful onboarding of new clients.
• Track and report on client interactions, feedback, and conversion rates.
• Continuously update and expand knowledge of the company’s services as well as digital marketing and social media trends.
• Respond to client’s feedback, concerns, complaints, issues, or enquiries from various contact channels in a timely manner.
• Ensure complaints and issues from the client are well-resolved in a timely and efficient manner to ensure client’s satisfaction.
• Provide support and guidance to Client Relations Interns on their daily responsibilities.
• Work on real client projects, interacting with clients and contributing to the successful execution of digital marketing and social media campaigns.
• Valuable exposure to the world of digital marketing, learning about various strategies, tools, platforms and the latest marketing technologies.
• Connect with clients, industry professionals, and internal teams, expanding your professional network within the digital marketing space.
• Gain exposure to various industries through interactions with clients from different sectors, broadening your understanding of digital marketing across diverse businesses.
• Earn commission on successful client acquisitions or upselling, providing a direct financial incentive for your efforts in building and maintaining client relationships.
• Be recognized and rewarded for outstanding performance with milestone bonuses.
• Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection.
• Monthly transport and medical allowances.
• Paid, medical and birthday leaves entitlement.
• Benefit from opportunities for career growth, with the potential to move into senior or leadership roles.

Job Requirements

• Fresh graduates or candidates with no relevant experience are welcomed. Hands-on working experience in customer service, sales and/or in the digital marketing and/or social media field is an added advantage.
• Keen understanding of the latest social media trends and emerging platforms.
• Knowledge, experience and skills on digital marketing and/or social media, specifically on Facebook, Instagram and TikTok ads are added advantages.
• Minimum SPM holder. Graduates in Advertising, Public Relations, Marketing, Business, Communications, or Social Science disciplines have an added advantage.
• Strong communication skills to collaborate with a cross-functional team.
• Able to consistently meet deadlines, multi-tasking and problem-solving with strong attention to detail.
• Able to work under pressure in a fast paced environment.
• Proficient in both spoken and written English AND Mandarin . Malay is an added advantage.
• Able to start work immediately or with short notice is preferable.

Skills

Customer Relationship Management

Customer Inquiries

Customer Support

Customer Service

Customer Retention

Customer Complaint Resolution

Client Onboarding

Company Benefits Hybrid Work

Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection.

Young and Friendly Workplace

Welcome to our youthful and welcoming workplace, where smiles are contagious, creativity thrives, and friendships flourish!

Monthly Transport Allowance

Enjoy a monthly transport allowance - a valued perk for our employees, making your office commute easier and more affordable.

Recreational Facilities

Dive into work-life balance with our onsite swimming pool and gym! We care about your well-being, offering relaxation and fitness at your fingertips.

No Dress Code

Dress freedom unlocked! Embrace comfort and individuality in our workplace with a liberating no dress code policy. Express yourself, your way!

Great Work Rewarded

Excel and be rewarded! We recognize top achievers, motivating and appreciating employees who go above and beyond.

Plixitt Solutions ("Plixitt") is a business entity registered in Malaysia with the business registration number 202203211768 (003426311-V). Plixitt owns the brands shakalakaa, Rice Social and Éternel.shakalakaa is a cutting-edge digital marketing agency committed to propelling businesses to new heights in the online landscape. We specialize in crafting tailored solutions that drive brand awareness, engage.

#J-18808-Ljbffr

This job opportunity is only available for residents of Malaysia with work permit. Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 20 years of industry experience. With a commitment to transparency and cutting-edge technology, the company offers traders a reliable and secure platform to achieve their financial goals. Our client is growing and looking to recruit a

Full-time Client Relations Specialist Reporting to:

Regional Manager (SEA) Responsibilities: Develop and nurture relationships with clients, partners and organic clients in the assigned country or region Proactively engage with trading professionals across various platforms to expand client base and partnerships Identify and leverage local marketing channels to enhance visibility and promote company products effectively Focus on client onboarding and ensuring a seamless user experience for all clients Promote partnerships based on existing rebate structures and maintain strong relationships with partners Adhere to regulatory policies and ethical standards diligently Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met Candidate Profile: Strong preference will be given to candidates with FX/CFD and online trading industry experience Bachelors degree in Accounting, Business, management, Economy and/or marketing and related disciplines Fluent in English Client focused with excellent customer service and negotiation skills A team player with excellent communication skills Dynamic, self-motivated, competitive and strong desire to succeed Ability to work well independently as well as in a team and can-do attitude The offer: Welcoming, young and multicultural team with approachable leadership High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Comprehensive medical and insurance coverage to support your health and well-being Corporate parking is provided, with a claimable amount if a designated parking spot is unavailable Vibrant company life: from team activities to global celebrations Free access to multiple sports and wellness facilities across the country A gift and a day off on your Birthday Access to 24/7 mental health support through licensed external therapists and psychologists The application process will be handled directly by the client and include: Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations. An assessment to evaluate your technical skills Final interview with team members. Apply

and join a team thats making waves in the financial trading industry! Submit your CV, along with your salary expectations and notice period. As part of the application process, your CV will be shared directly with our client to expedite your placement. Rest assured, your privacy and data protection are our top priorities. This opportunity is open exclusively to residents of Malaysia with a valid work permit. For this specific job position, please be aware that your CV will be sent directly to our client as part of the application process. While this is an exception to our usual practice, it is necessary for this role. By applying, you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.

#J-18808-Ljbffr

This job is for a Client Relations Specialist who speaks Mandarin and English. You might like this job because you'll help businesses grow through digital marketing while enjoying flexible work options and earning commissions for client success! This position requires that the applicant be proficient in both English AND Mandarin. --- We are seeking an outgoing and insightful Client Relations Specialist to join our Client Relations Team (Malaysia). You'll be involved in our digital marketing agency brand, shakalakaa ( ), and our social media agency brand, Rice Social ( ). As a Client Relations Specialist, you will be empowered to advise potential clients on our range of services and demonstrate how we can enhance their business. You will engage with prospects, understand their needs, and effectively communicate the value of our digital marketing and social media solutions. Job Overview Department: Client Relations Team (Malaysia) Job Type: Full-time (Minimum 12 months employment period inclusive 3 months probation) Job Mode: Hybrid (12 days monthly in office) Working Days: Monday to Friday, excluding public holidays Working Hours: 10:00 AM to 7:00 PM Working Location (if required to be in office): Cheras Business Centre, Kuala Lumpur Key Responsibilities Engage with potential clients to understand their business goals and challenges via various contact channels. Provide expert advice on the range of our digital marketing and social media services. Effectively communicate the value and benefits of our solutions to prospective clients. Build and maintain strong client relationships through regular communication and follow-ups. Coordinate with internal teams for scheduling calls or meet-up with potential clients. Collaborate with the Social Media Team to develop persuasive and customized client proposals, and to encourage conversions. Conduct market research to stay informed about industry trends and competitor offerings. Assist in the design and development of marketing materials and presentations for client meetings. Work closely with internal teams to ensure the successful onboarding of new clients. Track and report on client interactions, feedback, and conversion rates. Continuously update and expand knowledge of the company’s services as well as digital marketing and social media trends. Respond to client’s feedback, concerns, complaints, issues, or enquiries from various contact channels in a timely manner. Ensure complaints and issues from the client are well-resolved in a timely and efficient manner to ensure client’s satisfaction. Provide support and guidance to Client Relations Interns on their daily responsibilities. Work on real client projects, interacting with clients and contributing to the successful execution of digital marketing and social media campaigns. Valuable exposure to the world of digital marketing, learning about various strategies, tools, platforms and the latest marketing technologies. Connect with clients, industry professionals, and internal teams, expanding your professional network within the digital marketing space. Gain exposure to various industries through interactions with clients from different sectors, broadening your understanding of digital marketing across diverse businesses. Earn commission on successful client acquisitions or upselling, providing a direct financial incentive for your efforts in building and maintaining client relationships. Be recognized and rewarded for outstanding performance with milestone bonuses. Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection. Monthly transport and medical allowances. Paid, medical and birthday leaves entitlement. Benefit from opportunities for career growth, with the potential to move into senior or leadership roles. Job Requirements

Fresh graduates or candidates with no relevant experience are welcomed. Hands-on working experience in customer service, sales and/or in the digital marketing and/or social media field is an added advantage. Keen understanding of the latest social media trends and emerging platforms. Knowledge, experience and skills on digital marketing and/or social media, specifically on Facebook, Instagram and TikTok ads are added advantages. Minimum SPM holder. Graduates in Advertising, Public Relations, Marketing, Business, Communications, or Social Science disciplines have an added advantage. Strong communication skills to collaborate with a cross-functional team. Able to consistently meet deadlines, multi-tasking and problem-solving with strong attention to detail. Able to work under pressure in a fast paced environment. Proficient in both spoken and written English AND Mandarin . Malay is an added advantage. Able to start work immediately or with short notice is preferable. Skills

Customer Relationship Management Customer Inquiries Customer Support Customer Service Customer Retention Customer Complaint Resolution Client Onboarding Company Benefits

Hybrid Work

Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection. Young and Friendly Workplace

Welcome to our youthful and welcoming workplace, where smiles are contagious, creativity thrives, and friendships flourish! Monthly Transport Allowance

Enjoy a monthly transport allowance - a valued perk for our employees, making your office commute easier and more affordable. Recreational Facilities

Dive into work-life balance with our onsite swimming pool and gym! We care about your well-being, offering relaxation and fitness at your fingertips. No Dress Code

Dress freedom unlocked! Embrace comfort and individuality in our workplace with a liberating no dress code policy. Express yourself, your way! Great Work Rewarded

Excel and be rewarded! We recognize top achievers, motivating and appreciating employees who go above and beyond. Plixitt Solutions ("Plixitt") is a business entity registered in Malaysia with the business registration number 202203211768 (003426311-V). Plixitt owns the brands shakalakaa, Rice Social and Éternel.shakalakaa is a cutting-edge digital marketing agency committed to propelling businesses to new heights in the online landscape. We specialize in crafting tailored solutions that drive brand awareness, engage.

#J-18808-Ljbffr

This job is a Manager in Public Relations at Hexa-Communications. You might like this job because you’ll help big brands thrive, lead a talented team, and enjoy flexible hours while expanding your marketing skills in a dynamic environment!

Do you have what it takes to be part of the #HexaCollective?

We are a young and inclusive award-winning team that delivers stand-out client work for companies such as Google, Klook, Rolex, Pfizer, IHH Healthcare, amongst others.

Our agency is a dynamic, integrated marketing communication firm with a culture of curiosity, entrepreneurship, and growth. We are obsessed with pursuing #excellence. We are eager to redefine the boundaries of what marketing communication can be and how brands can reach new heights.

MAIN JOB TASKS & RESPONSIBILITIES

As a Manager at Hexa-Communications, you will play an integral role in sustaining and enhancing client relationships, as well as contributing to business growth within your division. This role requires a focused approach in supporting client counsel, with an emphasis on meeting their marketing communication and business aims. You will be actively involved in guiding and working alongside teams to ensure the effective delivery of outstanding marketing communications programmes. Furthermore, the Manager will play a key role in supporting account growth and assisting in the acquisition of new client engagements.

Client service

• Deliver high-quality planning and execution of client projects.
• Act as a key contact for clients, ensuring satisfaction and aligning with business goals.
• Build and maintain strong client relationships, coordinating effectively between clients and internal teams.
• Identify growth opportunities within existing client portfolios and assist in new business development.
• Participate in stakeholder analyses and keep a weekly track of client needs.
• Support team members with innovative approaches for addressing client issues.
  

Operational excellence

• Identify and communicate any client or project concerns to senior management as needed.
• Demonstrate competence in account management and strategic planning.
• Promptly address urgent client issues, either independently or with minimal senior oversight.
  

Flawless execution

• Motivate teams to produce work that exceeds client expectations and is measurable in impact.
• Develop creative and targeted materials for various audiences.
• Advise on integrated marketing strategies to achieve client goals, promoting comprehensive communications marketing engagement.
• Utilise audience insights to shape communication strategies, using all relevant channels and evaluating their effectiveness.
  

Talent development and team management

• Guide team members in task management and skill development for client success.
• Foster a culture of independent learning and provide necessary support.
• Engage in personal and professional development, pursuing opportunities for growth.
• Assist in team recruitment and hiring processes in collaboration with the Leadership Team.
  

Brand and business building

• Gain a deep understanding of client businesses, objectives, and market contexts.
• Maintain expertise in industry sectors, offering insights and advice to the team.
• Support pitch processes, contributing to strategy development and delivery.
• Work with senior management to advance the company's business goals.
• Explore growth opportunities within accounts and maintain a strong industry network.
• Participate in proactive new business research and identify potential collaborative ventures.
• Contribute to the marketing and branding efforts of Hexa-Communications, enhancing our market presence and role for clients.
  

JOB REQUIREMENTS

• A minimum of 4-6 years of relevant experience in public relations or similar fields like advertising, marketing, or media.
• Demonstrated ability in building and managing client relationships.
• Experience with budget oversight and team service level management.
• Innovative and adaptable, with strong problem-solving skills.
• Quick and accurate decision-making abilities, providing effective client counsel.
• Excellent team management and motivational skills.
• Collaborative and egalitarian in approach.
• Eager to share knowledge and experience to improve team performance.
• Entrepreneurial spirit, eager to embrace new opportunities.
• Ambitious and comfortable in a fast-paced, dynamic environment.
  

WHAT'S ON OFFER

• Competitive salary and benefits
• Performance-based rewards
• Flexible working hours and hybrid work arrangements
• Opportunity to learn from work across the SEA region
• Opportunity to be trained and mentored (where possible) by industry experts/ veterans in the region. We are focused on developing and training high-performance team

#J-18808-Ljbffr

WHAT MAKES US A GREAT PLACE TO WORK:
We are proud to beconsistently recognizedasone of the world's best places to work, achampion of diversity and a model of socialresponsibility. We are currently ranked the #1consulting firm on Glassdoor’s Best Places toWork list, and we have maintained a spot in thetop four on Glassdoor's list for the last 13 years.We believe that diversity, inclusion andcollaboration is key to building extraordinaryteams. We hire people with exceptional talents,abilities and potential, then create anenvironment where you can become the bestversion of yourself and thrive bothprofessionally and personally. We are publiclyrecognized by externalparties such as Fortune,Vault, Mogul, Working Mother, Glassdoor andthe Human Rights Campaign for being a greatplace to work fordiversity and inclusion,women, LGBTQ and parents.

WHAT IS PUBLIC RELATIONS AT BAIN:

Global PR builds and protects Bain & Company’s reputation by promoting its intellectual property, strategic partnerships, and world-class talent. It positions Bain as a premium firm trusted to advise executives on businesses' most critical challenges and ensures a strong and credible presence across global media.

WHERE YOU’LL FIT WITHIN THE TEAM:

• Drive PR campaign planning and execution by independently managing project plans, coordinating across teams, and adapting strategies to meet evolving firm priorities with minimal oversight.
• Collaborate cross-functionally with marketing, digital, editorial and thought leadership teams to support firm-wide initiatives and ensure consistent, impactful messaging across channels.
• Contribute as a strategic team member by proactively communicating with stakeholders, integrating feedback, and championing inclusive, effective team collaboration.

WHAT YOU’LL DO:

Media Relations

• Support the regional PR lead and other PR team members on planning and delivery of PR campaigns on Bain’s pipeline of reports and insights across sectors and industries, leveraging knowledge of relevant media outlets and journalists to help identify the best media targets. Collaborate with PR team members to develop relevant media lists.
• Work with other team members to plan and deliver drafting of press releases, media pitch materials and other PR assets to support the delivery of PR campaigns in local markets, in-region, and globally. Take responsibility for independently developing and drafting some press releases and other PR materials, in line with team needs and with local and regional requirements.
• Act as a lead support for the team locally, regionally and globally in the strategic distribution of press releases and media pitches with minimal oversight. Lead on the posting of these materials to Bain’s website and newswires in an efficient, timely way ensuring accuracy and quality.
• In close collaboration with the regional PR lead and wider PR team, help to track, assess and manage inbound media opportunities and requests based on strategic media potential for the firm and risk considerations and make recommendations on handling.
• Support media interviews for Bain partners with journalists both in-person and online, in coordination with the regional PR lead and other PR team members.
• Manage and support the delivery of media training for Bain partners, in partnership with the regional PR lead. Lead on tracking the roll-out and delivery of these trainings to relevant partners and Bain practices.
• Support the team in developing strong and effective relationships with journalists in priority media outlets, in collaboration with the regional PR lead, and including building and developing a strong personal network with key journalists.

Campaign Planning & File Management

• Lead in supporting management of the PR team’s key calendars of campaigns and content, working proactively and in collaboration with marketing leads for practices update campaign timelines and track effectively media campaigns opportunities.
• Lead the organization and maintenance of PR campaign documentation in Bain’s content management system, ensuring accuracy, consistency, and accessibility across projects.
• Streamline and continuously improve the team’s central file repository (Teams/Sharepoint) to enhance collaboration, efficiency, and information access.

Media Monitoring & Social Media

• Working with analytics teams and regional PR lead Support support the pro-active monitoring and analysis of Bain media coverage, surfacing key insights and trends to inform PR strategy and stakeholder reporting. Take the lead on supporting this activity locally and regionally to develop insights and reports for Bain offices and practices as required.
• Lead on drafting high-impact and timely social content to highlight aligned with media activity and coverage and firm messaging where required.
• Proactively monitor Bain’s social media channels to identify potential reputational risk and and escalate these risks as needed in line with PR policies.

Team Administration

• Independently manage vendor relationships and oversee end-to-end invoice processing to ensure timely, accurate billing in line with budget expectations.

About You (Qualifications Section)

• 2-4+ years of experience managing high-impact PR projects with minimal supervision, ideally in both agency and in-house environments.
• Excellent written and verbal communication skills.
• Proven ability to multi-task and independently drive projects from strategy to execution while coordinating across multiple stakeholders.
• Demonstrated track record of delivering accurate, timely, and strategic communications under pressure.
• Strong organizational skills.
• Interest to learn about the different industries in which Bain consults. Experience in, or knowledge of professional services, B2B PR environments and/or content and thought-leadership marketing advantageous.
• Creative problem solver.
• Digitally savvy. Familiarity with web platforms, digital CMS systems, social media, especially LinkedIn, Knowledge of media tracking, metrics and reporting techniques appreciated.
• Proficiency in a second language (Chinese in APAC).

#J-18808-Ljbffr

This job is all about telling compelling stories and managing communications at a cool video agency. You might like this job because you’ll create engaging content and connect with clients while shaping how the public sees us!

The Writing & Public Relations Specialist is essential for overseeing content writing and both internal and external communications at our innovative video agency. This role involves crafting engaging stories, nurturing client connections, overseeing the agency's public perception, and working closely with creative teams to ensure coherence in messaging and client goals.

Job Requirements

Content Writing for Videos:

• Proven expertise in developing compelling video scripts and narratives that effectively engage target audiences across various digital platforms. Demonstrated ability to translate strategic objectives into impactful visual storytelling.
• Micro-Moment Maestro: Ability to capture attention quickly and leave a lasting impact. Understanding the art of concise, impactful writing for various video platforms, from social clips to immersive storytelling. Bonus points for familiarity with internet culture and meme-speak (when appropriate).

Creative Development:

• Ability to generate original and impactful creative concepts aligned with market trends and strategic objectives. Proven skill in translating insights into innovative initiatives.

Public Relations:

• Ability to craft persuasive public relations narratives that shape public perception and enhance reputation in a digital environment.
• Proficiency in online communication, including social media engagement, influencer relations, and community management. Ability to foster positive digital interactions.
• Growth Catalyst: Proactive in identifying opportunities for mutual growth and fostering long-term partnerships.
• Communication Flow: Focused on efficiency and clarity, with skills to analyze and optimize communication pathways, making complex information accessible and effortless.

Skills

• Writing
• Content Writing
• Creative Writing
• Communication
• Public Relations
• Basic Writing
• Report Writing
• Creative Thinking
• Graphic Design

Company Benefits Paid Project Overtime

Compensation for overtime work on necessary projects.

EPF & SOCSO

Basic benefits guaranteed.

14 Days Annual Leave & 7 Days Medical

More leave than standard when you join us!

Annual Salary Increment

Performance evaluations and rewards annually.

PurplePerfect.com is renowned for high-quality video production, including commercials and advertising. We excel in animation, web design, and graphic design. Recently, we expanded into Weddings and Events, aiming to become Malaysia's top wedding video provider. What makes PurplePerfect unique and different.

#J-18808-Ljbffr