177 Relations jobs in Malaysia

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Client Relations Officer

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

This range is provided by Moomoo MY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

MYR3,600.00/yr - MYR6,000.00/yr

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

2. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

3. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

4. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

5. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

6. Any ad-hoc duties as assigned

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

2. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

3. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

4. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

5. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

6. Any ad-hoc duties as assigned

Requirements

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good-looking computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

Benefits

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire everyday.

Please note that only short-listed candidates will be contacted. Thank you.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Non-profit Organizations and Primary and Secondary Education

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Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

Minimum Qualifications

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.

Working Conditions

• 5 working days per week.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

#J-18808-Ljbffr

Direct message the job poster from Cheng & Co Group

Marketing & Communications Manager | Strategic Marketing | Brand & Digital Growth | Cheng & Co Group

Job Summary

We are looking for a proactive and client-focused Marketing & Client Relations Executive to support our business development and service excellence initiatives. This role is responsible for planning and executing marketing campaigns, managing digital and offline communications, and maintaining strong client relationships. The ideal candidate is organized, responsive, and passionate about delivering value through both marketing and service excellence.

Marketing Responsibilities

• Assist in the planning, coordination, and execution of integrated marketing campaigns (digital, print, and event-based).
• Develop, schedule, and manage content for social media platforms, website updates, email newsletters, and other marketing channels.
• Liaise with external vendors, designers, and agencies to support campaign delivery.
• Contribute to brand-building efforts, including promotional events and CSR activities.

Client Relations & Service Responsibilities

• Serve as a point of contact for client inquiries via phone, email, chat, and social media, ensuring timely and professional responses.
• Resolve service-related issues efficiently by understanding the client’s concern, identifying root causes, and offering appropriate solutions.
• Uphold a client-first approach with empathy, professionalism, and responsiveness.
• Process client requests, including onboarding, service updates, orders, and documentation in a timely manner.
• Maintain accurate and updated client records using CRM tools and internal systems.
• Gather client feedback and share actionable insights with internal teams to support continuous improvement in services and client satisfaction.

Qualifications & Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• 1–3 years of relevant experience in marketing or client service roles.
• Strong written and verbal communication skills in English (and additional languages are a plus).
• Proficient with marketing tools (e.g. Canva, Meta Business Suite) and CRM systems.
• Organized, detail-oriented, and able to manage multiple priorities.
• A team player with a proactive mindset and a commitment to delivering service excellence.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

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This job is for a Client Relations Specialist who speaks Mandarin and English. You might like this job because you'll help businesses grow through digital marketing while enjoying flexible work options and earning commissions for client success!

This position requires that the applicant be proficient in both English AND Mandarin.

---

We are seeking an outgoing and insightful Client Relations Specialist to join our Client Relations Team (Malaysia). You'll be involved in our digital marketing agency brand, shakalakaa ( ), and our social media agency brand, Rice Social ( ). As a Client Relations Specialist, you will be empowered to advise potential clients on our range of services and demonstrate how we can enhance their business. You will engage with prospects, understand their needs, and effectively communicate the value of our digital marketing and social media solutions.

Job Overview

Department: Client Relations Team (Malaysia)

Job Type: Full-time (Minimum 12 months employment period inclusive 3 months probation)

Job Mode: Hybrid (12 days monthly in office)

Working Days: Monday to Friday, excluding public holidays

Working Hours: 10:00 AM to 7:00 PM

Working Location (if required to be in office): Cheras Business Centre, Kuala Lumpur

Key Responsibilities

• Engage with potential clients to understand their business goals and challenges via various contact channels.
• Provide expert advice on the range of our digital marketing and social media services.
• Effectively communicate the value and benefits of our solutions to prospective clients.
• Build and maintain strong client relationships through regular communication and follow-ups.
• Coordinate with internal teams for scheduling calls or meet-up with potential clients.
• Collaborate with the Social Media Team to develop persuasive and customized client proposals, and to encourage conversions.
• Conduct market research to stay informed about industry trends and competitor offerings.
• Assist in the design and development of marketing materials and presentations for client meetings.
• Work closely with internal teams to ensure the successful onboarding of new clients.
• Track and report on client interactions, feedback, and conversion rates.
• Continuously update and expand knowledge of the company’s services as well as digital marketing and social media trends.
• Respond to client’s feedback, concerns, complaints, issues, or enquiries from various contact channels in a timely manner.
• Ensure complaints and issues from the client are well-resolved in a timely and efficient manner to ensure client’s satisfaction.
• Provide support and guidance to Client Relations Interns on their daily responsibilities.
• Work on real client projects, interacting with clients and contributing to the successful execution of digital marketing and social media campaigns.
• Valuable exposure to the world of digital marketing, learning about various strategies, tools, platforms and the latest marketing technologies.
• Connect with clients, industry professionals, and internal teams, expanding your professional network within the digital marketing space.
• Gain exposure to various industries through interactions with clients from different sectors, broadening your understanding of digital marketing across diverse businesses.
• Earn commission on successful client acquisitions or upselling, providing a direct financial incentive for your efforts in building and maintaining client relationships.
• Be recognized and rewarded for outstanding performance with milestone bonuses.
• Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection.
• Monthly transport and medical allowances.
• Paid, medical and birthday leaves entitlement.
• Benefit from opportunities for career growth, with the potential to move into senior or leadership roles.

Job Requirements

• Fresh graduates or candidates with no relevant experience are welcomed. Hands-on working experience in customer service, sales and/or in the digital marketing and/or social media field is an added advantage.
• Keen understanding of the latest social media trends and emerging platforms.
• Knowledge, experience and skills on digital marketing and/or social media, specifically on Facebook, Instagram and TikTok ads are added advantages.
• Minimum SPM holder. Graduates in Advertising, Public Relations, Marketing, Business, Communications, or Social Science disciplines have an added advantage.
• Strong communication skills to collaborate with a cross-functional team.
• Able to consistently meet deadlines, multi-tasking and problem-solving with strong attention to detail.
• Able to work under pressure in a fast paced environment.
• Proficient in both spoken and written English AND Mandarin . Malay is an added advantage.
• Able to start work immediately or with short notice is preferable.

Skills

Customer Relationship Management

Customer Inquiries

Customer Support

Customer Service

Customer Retention

Customer Complaint Resolution

Client Onboarding

Company Benefits Hybrid Work

Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection.

Young and Friendly Workplace

Welcome to our youthful and welcoming workplace, where smiles are contagious, creativity thrives, and friendships flourish!

Monthly Transport Allowance

Enjoy a monthly transport allowance - a valued perk for our employees, making your office commute easier and more affordable.

Recreational Facilities

Dive into work-life balance with our onsite swimming pool and gym! We care about your well-being, offering relaxation and fitness at your fingertips.

No Dress Code

Dress freedom unlocked! Embrace comfort and individuality in our workplace with a liberating no dress code policy. Express yourself, your way!

Great Work Rewarded

Excel and be rewarded! We recognize top achievers, motivating and appreciating employees who go above and beyond.

Plixitt Solutions ("Plixitt") is a business entity registered in Malaysia with the business registration number 202203211768 (003426311-V). Plixitt owns the brands shakalakaa, Rice Social and Éternel.shakalakaa is a cutting-edge digital marketing agency committed to propelling businesses to new heights in the online landscape. We specialize in crafting tailored solutions that drive brand awareness, engage.

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This job is for a Client Relations Specialist who speaks Mandarin and English. You might like this job because you'll help businesses grow through digital marketing while enjoying flexible work options and earning commissions for client success! This position requires that the applicant be proficient in both English AND Mandarin. --- We are seeking an outgoing and insightful Client Relations Specialist to join our Client Relations Team (Malaysia). You'll be involved in our digital marketing agency brand, shakalakaa ( ), and our social media agency brand, Rice Social ( ). As a Client Relations Specialist, you will be empowered to advise potential clients on our range of services and demonstrate how we can enhance their business. You will engage with prospects, understand their needs, and effectively communicate the value of our digital marketing and social media solutions. Job Overview Department: Client Relations Team (Malaysia) Job Type: Full-time (Minimum 12 months employment period inclusive 3 months probation) Job Mode: Hybrid (12 days monthly in office) Working Days: Monday to Friday, excluding public holidays Working Hours: 10:00 AM to 7:00 PM Working Location (if required to be in office): Cheras Business Centre, Kuala Lumpur Key Responsibilities Engage with potential clients to understand their business goals and challenges via various contact channels. Provide expert advice on the range of our digital marketing and social media services. Effectively communicate the value and benefits of our solutions to prospective clients. Build and maintain strong client relationships through regular communication and follow-ups. Coordinate with internal teams for scheduling calls or meet-up with potential clients. Collaborate with the Social Media Team to develop persuasive and customized client proposals, and to encourage conversions. Conduct market research to stay informed about industry trends and competitor offerings. Assist in the design and development of marketing materials and presentations for client meetings. Work closely with internal teams to ensure the successful onboarding of new clients. Track and report on client interactions, feedback, and conversion rates. Continuously update and expand knowledge of the company’s services as well as digital marketing and social media trends. Respond to client’s feedback, concerns, complaints, issues, or enquiries from various contact channels in a timely manner. Ensure complaints and issues from the client are well-resolved in a timely and efficient manner to ensure client’s satisfaction. Provide support and guidance to Client Relations Interns on their daily responsibilities. Work on real client projects, interacting with clients and contributing to the successful execution of digital marketing and social media campaigns. Valuable exposure to the world of digital marketing, learning about various strategies, tools, platforms and the latest marketing technologies. Connect with clients, industry professionals, and internal teams, expanding your professional network within the digital marketing space. Gain exposure to various industries through interactions with clients from different sectors, broadening your understanding of digital marketing across diverse businesses. Earn commission on successful client acquisitions or upselling, providing a direct financial incentive for your efforts in building and maintaining client relationships. Be recognized and rewarded for outstanding performance with milestone bonuses. Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection. Monthly transport and medical allowances. Paid, medical and birthday leaves entitlement. Benefit from opportunities for career growth, with the potential to move into senior or leadership roles. Job Requirements

Fresh graduates or candidates with no relevant experience are welcomed. Hands-on working experience in customer service, sales and/or in the digital marketing and/or social media field is an added advantage. Keen understanding of the latest social media trends and emerging platforms. Knowledge, experience and skills on digital marketing and/or social media, specifically on Facebook, Instagram and TikTok ads are added advantages. Minimum SPM holder. Graduates in Advertising, Public Relations, Marketing, Business, Communications, or Social Science disciplines have an added advantage. Strong communication skills to collaborate with a cross-functional team. Able to consistently meet deadlines, multi-tasking and problem-solving with strong attention to detail. Able to work under pressure in a fast paced environment. Proficient in both spoken and written English AND Mandarin . Malay is an added advantage. Able to start work immediately or with short notice is preferable. Skills

Customer Relationship Management Customer Inquiries Customer Support Customer Service Customer Retention Customer Complaint Resolution Client Onboarding Company Benefits

Hybrid Work

Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection. Young and Friendly Workplace

Welcome to our youthful and welcoming workplace, where smiles are contagious, creativity thrives, and friendships flourish! Monthly Transport Allowance

Enjoy a monthly transport allowance - a valued perk for our employees, making your office commute easier and more affordable. Recreational Facilities

Dive into work-life balance with our onsite swimming pool and gym! We care about your well-being, offering relaxation and fitness at your fingertips. No Dress Code

Dress freedom unlocked! Embrace comfort and individuality in our workplace with a liberating no dress code policy. Express yourself, your way! Great Work Rewarded

Excel and be rewarded! We recognize top achievers, motivating and appreciating employees who go above and beyond. Plixitt Solutions ("Plixitt") is a business entity registered in Malaysia with the business registration number 202203211768 (003426311-V). Plixitt owns the brands shakalakaa, Rice Social and Éternel.shakalakaa is a cutting-edge digital marketing agency committed to propelling businesses to new heights in the online landscape. We specialize in crafting tailored solutions that drive brand awareness, engage.

#J-18808-Ljbffr

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

Manager, Public Relations

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

4 days ago Be among the first 25 applicants

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foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Here at foodpanda, we’re all about delivering more value, choice and convenience to our customers and partners across Asia. We are on the lookout for talent who are excited about making a tangible impact with a dynamic organisation looking to redefine how food, people, culture, and technology are connected.

We are looking for a highly driven and motivated Public Relations Manager to join our team in Malaysia, overseeing a key reputation management function. Well-versed in stakeholder engagement and understanding of the media and regulatory landscape, this individual will play a crucial role in building brand love by unearthing engaging, unexpected stories from the business.

Key Responsibilities

• Develop foodpanda Malaysia’s public relations strategy and uphold positive brand reputation across all stakeholder groups.
• Build relationships with key tier 1 media (broadcast, tech, lifestyle and trade) to ensure a consistent narrative is being communicated externally.
• Lead proactive storytelling, media pitches and policy comms campaigns to secure positive media placements focusing on foodpanda Malaysia’s mission.
• Manage crisis communication and develop response plans for potential issues.
• Collaborate closely with internal stakeholders to identify compelling stories and align communications metrics with business goals.
• Oversee and manage agencies to ensure alignment with business goals. Monitor and measure the effectiveness of communication strategies, adjusting as needed.
  
  

Qualifications

• At least 6-8 years of demonstrated experience in leading PR and communications work, engaging a wide range of external stakeholders.
• A strong network of journalists focused on lifestyle and business space, with a keen understanding of various media channels and news cycles with proven success in achieving coverage across different media segments.
• Ability to exercise strong judgement, possess good problem-solving and crisis management. skills, and ability to collaborate with functional teams in a dynamic environment.
• Demonstrated experience providing counsel to and collaborating closely with senior management and business functions to achieve the effective implementation of PR campaigns, driving brand awareness and reputation management.
• Agency experience is a plus.
• A concise and clear communicator with written and oral communication skills in English; additional languages are a plus.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function General Business
• Industries Software Development and IT Services and IT Consulting

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This job is a Manager in Public Relations at Hexa-Communications. You might like this job because you’ll help big brands thrive, lead a talented team, and enjoy flexible hours while expanding your marketing skills in a dynamic environment!

Do you have what it takes to be part of the #HexaCollective?

We are a young and inclusive award-winning team that delivers stand-out client work for companies such as Google, Klook, Rolex, Pfizer, IHH Healthcare, amongst others.

Our agency is a dynamic, integrated marketing communication firm with a culture of curiosity, entrepreneurship, and growth. We are obsessed with pursuing #excellence. We are eager to redefine the boundaries of what marketing communication can be and how brands can reach new heights.

MAIN JOB TASKS & RESPONSIBILITIES

As a Manager at Hexa-Communications, you will play an integral role in sustaining and enhancing client relationships, as well as contributing to business growth within your division. This role requires a focused approach in supporting client counsel, with an emphasis on meeting their marketing communication and business aims. You will be actively involved in guiding and working alongside teams to ensure the effective delivery of outstanding marketing communications programmes. Furthermore, the Manager will play a key role in supporting account growth and assisting in the acquisition of new client engagements.

Client service

• Deliver high-quality planning and execution of client projects.
• Act as a key contact for clients, ensuring satisfaction and aligning with business goals.
• Build and maintain strong client relationships, coordinating effectively between clients and internal teams.
• Identify growth opportunities within existing client portfolios and assist in new business development.
• Participate in stakeholder analyses and keep a weekly track of client needs.
• Support team members with innovative approaches for addressing client issues.
  

Operational excellence

• Identify and communicate any client or project concerns to senior management as needed.
• Demonstrate competence in account management and strategic planning.
• Promptly address urgent client issues, either independently or with minimal senior oversight.
  

Flawless execution

• Motivate teams to produce work that exceeds client expectations and is measurable in impact.
• Develop creative and targeted materials for various audiences.
• Advise on integrated marketing strategies to achieve client goals, promoting comprehensive communications marketing engagement.
• Utilise audience insights to shape communication strategies, using all relevant channels and evaluating their effectiveness.
  

Talent development and team management

• Guide team members in task management and skill development for client success.
• Foster a culture of independent learning and provide necessary support.
• Engage in personal and professional development, pursuing opportunities for growth.
• Assist in team recruitment and hiring processes in collaboration with the Leadership Team.
  

Brand and business building

• Gain a deep understanding of client businesses, objectives, and market contexts.
• Maintain expertise in industry sectors, offering insights and advice to the team.
• Support pitch processes, contributing to strategy development and delivery.
• Work with senior management to advance the company's business goals.
• Explore growth opportunities within accounts and maintain a strong industry network.
• Participate in proactive new business research and identify potential collaborative ventures.
• Contribute to the marketing and branding efforts of Hexa-Communications, enhancing our market presence and role for clients.
  

JOB REQUIREMENTS

• A minimum of 4-6 years of relevant experience in public relations or similar fields like advertising, marketing, or media.
• Demonstrated ability in building and managing client relationships.
• Experience with budget oversight and team service level management.
• Innovative and adaptable, with strong problem-solving skills.
• Quick and accurate decision-making abilities, providing effective client counsel.
• Excellent team management and motivational skills.
• Collaborative and egalitarian in approach.
• Eager to share knowledge and experience to improve team performance.
• Entrepreneurial spirit, eager to embrace new opportunities.
• Ambitious and comfortable in a fast-paced, dynamic environment.
  

WHAT'S ON OFFER

• Competitive salary and benefits
• Performance-based rewards
• Flexible working hours and hybrid work arrangements
• Opportunity to learn from work across the SEA region
• Opportunity to be trained and mentored (where possible) by industry experts/ veterans in the region. We are focused on developing and training high-performance team

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This job is all about telling compelling stories and managing communications at a cool video agency. You might like this job because you’ll create engaging content and connect with clients while shaping how the public sees us!

The Writing & Public Relations Specialist is essential for overseeing content writing and both internal and external communications at our innovative video agency. This role involves crafting engaging stories, nurturing client connections, overseeing the agency's public perception, and working closely with creative teams to ensure coherence in messaging and client goals.

Job Requirements

Content Writing for Videos:

• Proven expertise in developing compelling video scripts and narratives that effectively engage target audiences across various digital platforms. Demonstrated ability to translate strategic objectives into impactful visual storytelling.
• Micro-Moment Maestro: Ability to capture attention quickly and leave a lasting impact. Understanding the art of concise, impactful writing for various video platforms, from social clips to immersive storytelling. Bonus points for familiarity with internet culture and meme-speak (when appropriate).

Creative Development:

• Ability to generate original and impactful creative concepts aligned with market trends and strategic objectives. Proven skill in translating insights into innovative initiatives.

Public Relations:

• Ability to craft persuasive public relations narratives that shape public perception and enhance reputation in a digital environment.
• Proficiency in online communication, including social media engagement, influencer relations, and community management. Ability to foster positive digital interactions.
• Growth Catalyst: Proactive in identifying opportunities for mutual growth and fostering long-term partnerships.
• Communication Flow: Focused on efficiency and clarity, with skills to analyze and optimize communication pathways, making complex information accessible and effortless.

Skills

• Writing
• Content Writing
• Creative Writing
• Communication
• Public Relations
• Basic Writing
• Report Writing
• Creative Thinking
• Graphic Design

Company Benefits Paid Project Overtime

Compensation for overtime work on necessary projects.

EPF & SOCSO

Basic benefits guaranteed.

14 Days Annual Leave & 7 Days Medical

More leave than standard when you join us!

Annual Salary Increment

Performance evaluations and rewards annually.

PurplePerfect.com is renowned for high-quality video production, including commercials and advertising. We excel in animation, web design, and graphic design. Recently, we expanded into Weddings and Events, aiming to become Malaysia's top wedding video provider. What makes PurplePerfect unique and different.

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This job is a Manager in Public Relations at Hexa-Communications. You might like this job because you’ll help big brands thrive, lead a talented team, and enjoy flexible hours while expanding your marketing skills in a dynamic environment! Do you have what it takes to be part of the #HexaCollective? We are a young and inclusive award-winning team that delivers stand-out client work for companies such as Google, Klook, Rolex, Pfizer, IHH Healthcare, amongst others.

Our agency is a dynamic, integrated marketing communication firm with a culture of curiosity, entrepreneurship, and growth. We are obsessed with pursuing #excellence. We are eager to redefine the boundaries of what marketing communication can be and how brands can reach new heights.

MAIN JOB TASKS & RESPONSIBILITIES As a Manager at Hexa-Communications, you will play an integral role in sustaining and enhancing client relationships, as well as contributing to business growth within your division. This role requires a focused approach in supporting client counsel, with an emphasis on meeting their marketing communication and business aims. You will be actively involved in guiding and working alongside teams to ensure the effective delivery of outstanding marketing communications programmes. Furthermore, the Manager will play a key role in supporting account growth and assisting in the acquisition of new client engagements.

Client service Deliver high-quality planning and execution of client projects. Act as a key contact for clients, ensuring satisfaction and aligning with business goals. Build and maintain strong client relationships, coordinating effectively between clients and internal teams. Identify growth opportunities within existing client portfolios and assist in new business development. Participate in stakeholder analyses and keep a weekly track of client needs. Support team members with innovative approaches for addressing client issues.

Operational excellence Identify and communicate any client or project concerns to senior management as needed. Demonstrate competence in account management and strategic planning. Promptly address urgent client issues, either independently or with minimal senior oversight.

Flawless execution Motivate teams to produce work that exceeds client expectations and is measurable in impact. Develop creative and targeted materials for various audiences. Advise on integrated marketing strategies to achieve client goals, promoting comprehensive communications marketing engagement. Utilise audience insights to shape communication strategies, using all relevant channels and evaluating their effectiveness.

Talent development and team management Guide team members in task management and skill development for client success. Foster a culture of independent learning and provide necessary support. Engage in personal and professional development, pursuing opportunities for growth. Assist in team recruitment and hiring processes in collaboration with the Leadership Team.

Brand and business building Gain a deep understanding of client businesses, objectives, and market contexts. Maintain expertise in industry sectors, offering insights and advice to the team. Support pitch processes, contributing to strategy development and delivery. Work with senior management to advance the company's business goals. Explore growth opportunities within accounts and maintain a strong industry network. Participate in proactive new business research and identify potential collaborative ventures. Contribute to the marketing and branding efforts of Hexa-Communications, enhancing our market presence and role for clients.

JOB REQUIREMENTS A minimum of 4-6 years of relevant experience in public relations or similar fields like advertising, marketing, or media. Demonstrated ability in building and managing client relationships. Experience with budget oversight and team service level management. Innovative and adaptable, with strong problem-solving skills. Quick and accurate decision-making abilities, providing effective client counsel. Excellent team management and motivational skills. Collaborative and egalitarian in approach. Eager to share knowledge and experience to improve team performance. Entrepreneurial spirit, eager to embrace new opportunities. Ambitious and comfortable in a fast-paced, dynamic environment.

WHAT'S ON OFFER Competitive salary and benefits Performance-based rewards Flexible working hours and hybrid work arrangements Opportunity to learn from work across the SEA region Opportunity to be trained and mentored (where possible) by industry experts/ veterans in the region. We are focused on developing and training high-performance team

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