4 Regional Trainer jobs in Malaysia

I. Job Summary:
Description
Plans, directs, and coordinates software training of designated groups and stations to ensure that goals or objectives of project are completely and accurately accomplished, within prescribed time frame, by performing the following duties:

II. Essential Duties and Responsibilities:
• Handle several training projects at any given time.
• Coordinate and work with multiple Project Implementation teams to fully define and document project scope and Functional Requirements and obtain Business Sponsor sign-off on them.
• Assist in the development and execution of all necessary project-specific documentation to define communication plan, roles & responsibilities, change management, risk management, issues management, and vendor management.
• Assist in the development and maintenance of the Software Implementation Project plan and schedule from core team’s scoping documentation, identifying all of the tasks and durations, task dependencies, and critical paths.
• Direct and coordinate activities of project personnel to ensure project progresses on schedule and within scope. (Including training and Operations duties within the project) • Recommend implementation of features and functions where appropriate.
• Gather business requirements as necessary and apply detailed working knowledge from BDP operations to compile a professional working SOP.
• Prepare and deliver regular status reports.
• Support designated stations after software implementation for a minimum of 3 months, by monitoring KPI’s, Reports and any inquiry from the operations team.
• All other duties as assigned related directly or indirectly with the Software Implementation Project

Primary responsibility is to manage training projects from inception to close with the creation and constant maintenance of project documentation. Be in constant communication with the project team and operations, and always be fully aware of project status. Region of responsibilities in APAC including India, however, should be able to support other regions when absences and PTO is used by the other trainers.

2 III. Competencies:

• Expert at gathering and documenting business, functional, technical and other requirements.
• Quick learner and understands complex processes
• Expert at identifying areas of risk
• Capable of thinking outside the box
• Expert meeting facilitator / communicator (Fluent in English is a must) • Ability to manage an audience and keeping them engage during long training sessions
• Basic understanding of application programming, database and system design.
• Capable of handling multiple projects at the same time
• Quality driven • Capable of working in a fast-paced environment
• Can adjust to new teams and processes easily
• Available to travel domestically and internationally

(FRESH GRADUATES ARE ENCOURAGED TO APPLY)

Launch (Boost) your career by creating impactful learning solutions that challenge industry boundaries!

Ready to build your expertise in corporate learning? We're seeking a motivated team member who loves to play, thrives on complex challenges, and enjoys problem-solving. This role offers the opportunity to build breakthrough learning programmes while developing your skills in our dynamic industry landscape.

Job Description:

1. Research & Analysis: Execute comprehensive research and analysis of learning topics. Investigate market trends and transform findings into detailed content that supports high-impact programmes. Build your expertise while contributing meaningful insights.
2. Creative Development: Collaborate on the design and development of learning solutions. Craft both live modules and e-learning materials that engage participants and deliver measurable results.
3. Implementation Support: Assist in rolling out learning solutions across diverse client organizations. Navigate different environments while building your implementation skills and client relationship expertise.
4. Performance Analysis: Support data tracking and analysis initiatives. Learn to identify improvement opportunities and contribute to solution optimization under guidance from experienced team members.

What You'll Gain:

• Develop expertise in cutting-edge learning technologies and methodologies.
• Master research and analytical skills through hands-on project work.
• Build your professional network while working with diverse clients.
• Advance your career in a fast-paced , growth-oriented environment that values innovation .

Requirements:

Level of education:

• Minimum Bachelor degree in Psychology, HR, Research, Business, or Education-related fields.

Language proficiency:

• English – Excellent written & spoken
• Bahasa Malaysia – Excellent written & spoken

Experience / skills required:

• Analytical, inventive, and a good problem-solver who can bring ideas to life via prototyping and execution.
• Strong project management and coordination skills with the ability to liaise effectively with various stakeholders.
• Experience in leadership roles and exposure to learning technologies are an added advantage.
• Skills in basic professional tools (Microsoft Suites, Canva, etc.).

* Training Delivery: Deliver engaging training with a strong focus on management and leadership development, while also facilitating other programmes across the employee lifecycle as needed.

* Cross-Regional Adaptation: Ensure centrally developed programmes are effectively localized for multiple regions, languages, and cultural contexts while maintaining core objectives.

* Stakeholder Engagement: Collaborate with the Learning Partner and business stakeholders to align delivery priorities with capability needs and ensure training effectiveness.

* Team Coaching: Coach and support a small team of trainers, providing day-to-day guidance, feedback, and quality assurance to ensure consistency and excellence in delivery.

* Learning Culture Champion: Foster a strong sense of inclusion, accountability, and collaboration in every session and team interaction.

* LXP Engagement: Maximize impact through curated digital learning journeys, nudges, and post-session content via our learning experience platform.

* Data & Continuous Improvement: Track metrics across engagement, attendance, and sentiment - using insights to iterate and drive continuous enhancement.

* Content Feedback: Act as a key voice in refining global content based on learner feedback, platform performance, and regional relevance.

* 5+ years of experience in Learning & Development, including facilitation, stakeholder engagement, and programme delivery across geographies

* Proven experience leading or mentoring L&D professionals, with a strong focus on coaching, quality assurance, and capability-building

* Deep understanding of virtual learning delivery and how to engage multicultural, multi-time-zone audiences

* Demonstrated ability to tailor global content for diverse learner groups and cultural sensitivities

* Strong interpersonal and influencing skills - able to build relationships remotely and drive alignment across functions and countries

* Proficiency with learning platforms (LMS/LXP) and virtual collaboration tools (MS Teams, Miro, PowerPoint, etc.)

* Fluency in English; additional Insert language languages are a strong plus

* Flexibility to deliver sessions across different time zones

* Background in Education, HR, Organization Development, or related field; certifications in facilitation, coaching, or virtual delivery are an advantage

• An opportunity to work with a multinational company
• Comprehensive SSC package with additional benefits.
• Opportunities for professional growth within the business services industry.
• Supportive and collaborative work environment in KL.

If you are passionate about training and development and wish to contribute to the success of a well-established company in the business services industry, we encourage you to apply for this exciting Training Lead role today!