181 Regional Support jobs in Malaysia

Mindray Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Regional Technical Support Engineer

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Mindray Mindray Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Regional Technical Support Engineer

role at

Mindray Get AI-powered advice on this job and more exclusive features. 1.Provide remote or on-site support for technical issues and requirements encountered in medical imaging products; identify key issues and escalate them as required; explore customer needs and escalate feedback; 2.Provide empowerment according to the empowerment needs and requirements of the region, and promote engineers to obtain relevant service qualifications; 3.Support the delivery of major regional projects and the implementation of quality plans; 4.Compile, update, and translate required training materials; 5.Monitor regional service delivery data, output relevant report analyses, and collaborate with the region to achieve goals.

We offer: Job description:

1.Provide remote or on-site support for technical issues and requirements encountered in medical imaging products; identify key issues and escalate them as required; explore customer needs and escalate feedback; 2.Provide empowerment according to the empowerment needs and requirements of the region, and promote engineers to obtain relevant service qualifications; 3.Support the delivery of major regional projects and the implementation of quality plans; 4.Compile, update, and translate required training materials; 5.Monitor regional service delivery data, output relevant report analyses, and collaborate with the region to achieve goals.

We offer:

Highly Competitive Salary + Excellent Benefits + Career Enhancement

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Customer Service Industries Medical Equipment Manufacturing Referrals increase your chances of interviewing at Mindray by 2x Get notified about new Technical Support Engineer jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kota Damansara, Selangor, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Information Technology Support Engineer - Campus Hire 2025

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago KL Eco City, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Petaling Jaya, Selangor, Malaysia 5 months ago Petaling Jaya, Selangor, Malaysia 2 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Petaling Jaya, Selangor, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Petaling Jaya, Selangor, Malaysia MYR2,300.00-MYR3,800.00 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Bandar Rimbayu, Selangor, Malaysia 1 day ago Kota Damansara, Selangor, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Technical Application Specialist (ERP Support)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago IT Technical Support Specialist (BAU) - IT Department

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Petaling Jaya, Selangor, Malaysia 5 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 5 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Technical Application Specialist (ERP Support)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Senior Associate - Claims (Regional Operations Support)

Join to apply for the Senior Associate - Claims (Regional Operations Support) role at AIA Shared Services

Senior Associate - Claims (Regional Operations Support)

Join to apply for the Senior Associate - Claims (Regional Operations Support) role at AIA Shared Services

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About The Role

Responsible for determining the validity and authorising settlement of individual life insurance claims

• Review processes and make recommendations on policies and guidelines to individual life insurance claims
• Assess and settle individual life insurance claims arising from policies in force
• Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
• Process all individual life insurance claims documents timely
• Answer inquires relating to claims processing
  
  

Requirements

• Education qualification in Biomedical, Biotechnology, Health Science, Biology or related fields
• Minimum 3 years of reimbursement claims experience
• Sound knowledge of medical terms and claims processes
• Good communication and decision-making skills
• Self-motivated and customer-driven
• Sound problem solving skill
  
  

Additional Notes

• Training will be provided
• Our office is located in the serene town of Cyberjaya (moving to Putrajaya in 2026)
• 1 day work from home arrangement each week
• Smart casual or active wear every day
  
  

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Insurance

Referrals increase your chances of interviewing at AIA Shared Services by 2x

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Regional Sales Support Specialist, Global Chemical Sales (Logistic)

The Regional Sales Support Specialist helps the Global Chemical Sales team work more efficiently by handling important administrative and sales support tasks. This support allows sales reps to focus more on building customer relationships and closing deals. This role suits someone who is organized, pays close attention to detail, and knows how to use internal tools to deliver fast, accurate support. By keeping data clean, following standard processes, and tracking sales consistently across regions, the Regional Sales Support Specialist helps the team stay aligned and supports the company’s growth goals in the chemical sector.

Key Responsibilities:

· Quotation and Pricing Support:

o Oversee and process spot freight rate requests.

o Coordinate internal approvals and documentation for rate offers.

o Ensure timely and accurate follow-up on all offers.

o Maintain and update regional quotation dashboards and monthly KPIs.

· Bid and Tender Administration:

o Provide administrative support for bid platforms when Tender Management is not involved.

o Ensure alignment with compliance/legal guidelines for bid responses.

· System and Reporting Support:

o Extract and consolidate reports from internal tools (Smart Hub, Creatio, operating systems) as required.

o Maintain clean, up-to-date data to support regional sales performance tracking.

o Upload customer contracts and related documents into the legal system and work with sales reps to bring contracts to a close.

Skills and Qualifications:

· Minimum of 2-3 years of experience in a sales support or administrative role, ideally within the freight forwarding, logistics, or transportation industry.

· Technical Skills:

o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

o Experience with CRM systems is a plus.

· Strong organizational skills and a keen eye for detail in administrative tasks and documentation.

· Proactive and highly organized with ability to work under pressure and manage multiple tasks simultaneously.

· Strong team player with a positive and collaborative attitude.

· Strong English written and verbal communication skills.

Job Type: Full-time

Health insurance

Maternity leave

Opportunities for promotion

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Sales Support Specialist? Which of the following Microsoft Office products are you experienced with? Do you have experience in a role which requires relationship management experience? Do you have experience in a sales role?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Sales Support Specialist

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PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Introduction

Eager to advance your career within our Global Chemical Sales team? Under a unified global strategy, this role supports the regional sales efforts and provides a fantastic opportunity to leverage your existing knowledge and experience. Your contributions will directly impact revenue and client success, further enhancing your professional growth within our business.

Job Purpose:
The Regional Sales Support Specialist helps the Global Chemical Sales team work more efficiently by handling important administrative and sales support tasks. This support allows sales reps to focus more on building customer relationships and closing deals. This role suits someone who is organized, pays close attention to detail, and knows how to use internal tools to deliver fast, accurate support. By keeping data clean, following standard processes, and tracking sales consistently across regions, the Regional Sales Support Specialist helps the team stay aligned and supports the company’s growth goals in the chemical sector.

Key Responsibilities:

• Quotation and Pricing Support:
  • Oversee and process spot freight rate requests.
  • Coordinate internal approvals and documentation for rate offers.
  • Ensure timely and accurate follow-up on all offers.
  • Maintain and update regional quotation dashboards and monthly KPIs.
• Bid and Tender Administration:
  • Provide administrative support for bid platforms when Tender Management is not involved.
  • Ensure alignment with compliance/legal guidelines for bid responses.
• System and Reporting Support:
  • Extract and consolidate reports from internal tools (Smart Hub, Creatio, operating systems) as required.
  • Maintain clean, up-to-date data to support regional sales performance tracking.
• Contracts:
  • Upload customer contracts and related documents into the legal system and work with sales reps to bring contracts to a close.

Skills and Qualifications:

• Minimum of 2-3 years of experience in a sales support or administrative role, ideally within the freight forwarding, logistics, or transportation industry.
• Technical Skills:
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Experience with CRM systems is a plus.
• Strong organizational skills and a keen eye for detail in administrative tasks and documentation.

• Proactive and highly organized with ability to work under pressure and manage multiple tasks simultaneously.
• Strong team player with a positive and collaborative attitude.
• Strong English written and verbal communication skills.

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PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Introduction Eager to advance your career within our Global Chemical Sales team? Under a unified global strategy, this role supports the regional sales efforts and provides a fantastic opportunity to leverage your existing knowledge and experience. Your contributions will directly impact revenue and client success, further enhancing your professional growth within our business. Job Purpose: The Regional Sales Support Specialist helps the Global Chemical Sales team work more efficiently by handling important administrative and sales support tasks. This support allows sales reps to focus more on building customer relationships and closing deals. This role suits someone who is organized, pays close attention to detail, and knows how to use internal tools to deliver fast, accurate support. By keeping data clean, following standard processes, and tracking sales consistently across regions, the Regional Sales Support Specialist helps the team stay aligned and supports the company’s growth goals in the chemical sector. Key Responsibilities: Quotation and Pricing Support:

Oversee and process spot freight rate requests. Coordinate internal approvals and documentation for rate offers. Ensure timely and accurate follow-up on all offers. Maintain and update regional quotation dashboards and monthly KPIs.

Bid and Tender Administration:

Provide administrative support for bid platforms when Tender Management is not involved. Ensure alignment with compliance/legal guidelines for bid responses.

System and Reporting Support:

Extract and consolidate reports from internal tools (Smart Hub, Creatio, operating systems) as required. Maintain clean, up-to-date data to support regional sales performance tracking.

Contracts:

Upload customer contracts and related documents into the legal system and work with sales reps to bring contracts to a close.

Skills and Qualifications: Minimum of 2-3 years of experience in a sales support or administrative role, ideally within the freight forwarding, logistics, or transportation industry. Technical Skills:

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with CRM systems is a plus.

Strong organizational skills and a keen eye for detail in administrative tasks and documentation. Proactive and highly organized with ability to work under pressure and manage multiple tasks simultaneously. Strong team player with a positive and collaborative attitude. Strong English written and verbal communication skills.

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This job is all about helping customers! You’ll answer questions, solve problems, and make sure people feel valued. You might like this job because you get to connect with others and make their day better while learning about cool products!

• Responding to customer inquiries and providing information about products, services, and company policies. This includes answering phone calls, emails, and live chats promptly and professionally.
• Assisting customers with resolving problems, complaints, or conflicts they may have.
• Maintaining a thorough understanding of the company's products and services.
• Staying up-to-date with product updates, features, pricing, and promotions to effectively address customer queries and concerns.
• Assisting customers with placing orders, processing payments, and ensuring accurate and timely order fulfillment.
• Establishing rapport with customers and creating a positive customer experience. Listening actively to customer needs, demonstrating empathy, and offering personalized solutions to enhance customer satisfaction and loyalty.
• Keeping up-to-date with industry trends, product knowledge, and customer service best practices.
• Other ad hoc administrative tasks assigned by superior.

Job Requirements

To succeed in this role, we will need you to have:

• Language(s) required: Mandarin, English and Bahasa Malaysia.
• Must possess at least Diploma or equivalent.
• Required skills: Phone Skills, Listening, Analyzing Information, Product Knowledge, Customer service
• Keen learner with good attitude, independent, responsible, self motivate and able to work independently.
• Ability to multitasking, priotize workload and delegate task.
• Candidates from label printing industry will be an advantage.
• Able to work with other department.
• Willing to work in Kepong (nearby Sri Damansara).
• Full time position is available.
• Fresh graduates are encouraged to apply.

Skills

Analytical Skills

Product Knowledge

Customer Service

Communication

Company Benefits

- Own in-house Gym facilities- Ping pong activities

SMART CASUAL DRESS CODE

We do not have any strict dress code here.

DIVERSE WORK CULTURE

Work alongside fun, encouraging, and supportive colleagues from a diverse range of backgrounds

Annual Performance Bonus

Performance-based annual bonus

Gen Y & Gen Z

We are young at heart with many Gen Y & Gen Z members.

EAN Label Industry Sdn. Bhd was incorporated from the year 2006 until this day. EAN LABEL has grown and expanded its customer base enormously in the past few years due to our careful yet continual investment in our growth, printing equipment and technologies, as well as infrastructure. With the full support from our valued customers and the ample commitment from our responsible staff, we have grown to become one of.

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This job is all about helping customers! You’ll answer questions, solve problems, and make sure people feel valued. You might like this job because you get to connect with others and make their day better while learning about cool products!

• Responding to customer inquiries and providing information about products, services, and company policies. This includes answering phone calls, emails, and live chats promptly and professionally.
• Assisting customers with resolving problems, complaints, or conflicts they may have.
• Maintaining a thorough understanding of the company's products and services.
• Staying up-to-date with product updates, features, pricing, and promotions to effectively address customer queries and concerns.
• Assisting customers with placing orders, processing payments, and ensuring accurate and timely order fulfillment.
• Establishing rapport with customers and creating a positive customer experience. Listening actively to customer needs, demonstrating empathy, and offering personalized solutions to enhance customer satisfaction and loyalty.
• Keeping up-to-date with industry trends, product knowledge, and customer service best practices.
• Other ad hoc administrative tasks assigned by superior.

Job Requirements

To succeed in this role, we will need you to have:

• Language(s) required: Mandarin, English and Bahasa Malaysia.
• Must possess at least Diploma or equivalent.
• Required skills: Phone Skills, Listening, Analyzing Information, Product Knowledge, Customer service
• Keen learner with good attitude, independent, responsible, self motivate and able to work independently.
• Ability to multitasking, priotize workload and delegate task.
• Candidates from label printing industry will be an advantage.
• Able to work with other department.
• Willing to work in Kepong (nearby Sri Damansara).
• Full time position is available.
• Fresh graduates are encouraged to apply.

Skills

Analytical Skills

Product Knowledge

Customer Service

Communication

Company Benefits

- Own in-house Gym facilities- Ping pong activities

SMART CASUAL DRESS CODE

We do not have any strict dress code here.

DIVERSE WORK CULTURE

Work alongside fun, encouraging, and supportive colleagues from a diverse range of backgrounds

Annual Performance Bonus

Performance-based annual bonus

Gen Y & Gen Z

We are young at heart with many Gen Y & Gen Z members.

EAN Label Industry Sdn. Bhd was incorporated from the year 2006 until this day. EAN LABEL has grown and expanded its customer base enormously in the past few years due to our careful yet continual investment in our growth, printing equipment and technologies, as well as infrastructure. With the full support from our valued customers and the ample commitment from our responsible staff, we have grown to become one of.

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Company Overview

CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.

Reporting Line: Reports directly to the Head of Customer Support

Location: Thailand, Vietnam and Malaysia

General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms.

Job Role:

• Effectively manage company communication channels, including live chat, emails, and phone calls.
• Identify and assess customers’ needs to ensure a high level of satisfaction.
• Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal.
• Provide timely and accurate support to clients within the specified time frame.
• Maintain and update CRM records with all customer interactions and actions taken.
• Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation.
• Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction.
• Work independently as well as collaboratively in a team environment.
• Adhere to standard operating procedures and company policies at all times.

• Proven experience in a customer support or client service role.
• Previous experience or background in Forex trading or the financial markets is a strong advantage.
• Excellent command of English and local language both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong phone communication skills with active listening abilities.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication, problem-solving, and presentation skills.
• Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future).

Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth.

Benefit of working at CXM:

Competitive Salary along with KPI Bonus

Night Shift Allowance

Growth Opportunities

Medical

Gym Allowance

Collaborative Team

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Company Description

Payd is a fast-growing fintech company on a mission to improve the financial wellbeing of workers across Southeast Asia. Our platform empowers employees with Earned Wage Access and enables businesses to manage casual workers with ease. We partner with employers to offer simple, transparent, and dignified financial solutions — helping people get paid when they need it most.

As we continue to grow, we’re looking for a Customer Support Associate to join our team and be the voice of Payd for our users.

Job Description

• Be the first point of contact for Payd users — primarily casual workers and employees — through email, live chat, and phone.
• Respond to queries with empathy, clarity, and professionalism, ensuring a positive customer experience.
• Troubleshoot and resolve common platform issues such as login problems, withdrawal delays, or approval concerns.
• Monitor and manage support tickets, ensuring timely responses and that service levels (SLAs) are met.
• Guide users through how to use Payd’s Earned Wage Access and Casual Worker Management tools effectively.
• Gather and document user feedback to help improve the product and support experience.
• Escalate more complex or technical issues to internal teams (Product, Tech, Operations).
• Support client onboarding by assisting with FAQs, help guides, and virtual training sessions when needed.
• Maintain accurate records of all customer interactions using support systems and tools.
  
  

Qualifications

• 1–3 years of experience in customer support, preferably in fintech, HR tech, or SaaS startups.
• Excellent communication skills in both English and Bahasa Malaysia (written and spoken).
• A proactive, problem-solving mindset with a genuine desire to help users.
• Comfortable with technology and able to quickly learn new tools and systems.
• Willing to work weekends or public holidays, if required (with appropriate time-off arrangements).

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