1,822 Regional Companies jobs in Malaysia
Head, Operations Management
Posted 2 days ago
Job Viewed
Job Description
The ideal candidate is responsible to assist the Manager Operations to manage, plan, direct and control the offshore Production Operations and lead onshore operations management functions to ensure safe operations and compliance to regulations while achieving the company objectives (safety, cost, asset integrity and production targets).
- Lead Operations Management team consists of Operation Engineers and Process Engineers.
- Provide technical expert views to offshore productions installation by performing technical monitoring of plant performance, troubleshoot operating issues, and identify opportunity for improvement.
- Provide technical assurance and authorization in process parameter deviation, management of change (MOC), process safety management (PSM) to ensure safe operations and compliance to regulations.
- Troubleshoot and perform anomaly detection analysis, root cause analysis (RCA) to reduce process/operational failures and improve production safety and reliability.
- Develop the scope of work, work estimates, deliverables for small capital investment project on the offshore facilities to ensure proper implementation and completion of the FIP.
- Provide support in planning, management, and execution of shutdown activities, including equipment/system isolation, hydrocarbon free environment for shutdown or any maintenance activities.
- Provide operations function to various efficiency improvement initiatives, including adapting digital transformation activities.
- Render technical support for FPSO operations and maintenance, including crude storage management and offtake lifting programme for Layang Marine Terminal.
- Review and monitor FPSO Helang production efficiency, performance, identify and address any issues/bottlenecks affecting overall production and guided by FPSO DCR, and O&M contract deliverables to propose improvement and debottlenecking proposals.
- Prepare and monitor work program and budget (WP&B), fixed and variable cost for surface routine OPEX to ensure prudent expenditure, promote cost saving, UPC reduction and maximize profitability of operations.
- Degree in Chemical Engineering / Process / Petroleum or Equivalent
- More than 5 years in Offshore gas platform Operations.
- Well verse in Shell DEPs, Petronas PTS, ASME, ASMI and other international codes and standards, particularly process engineering, parameters monitoring, troubleshooting, optimization, control and/or design.
- Skilled Knowledge in Rotating Equipment operations and maintenance including gas turbines, pumps and gas compressors.
- Thorough understanding of the plant process and utilities function and the relationships of various operations systems therein.
- Operators/Consultant-background with experience process engineering, parameters monitoring, troubleshooting, optimization, control and/or design.
- Knowledge on Measurement, Testing, Allocation and Balancing (MTAB) for hydrocarbon allocation.
- Knowledge on subsurface operations, wells and reservoir management and drilling operations.
- Dynamic team player with good interpersonal skills.
- Able to travel and work at offshore facilities.
- Reasonably sensitive to the norms of different cultures or ethnicity.
- Strong analytical skills.
- Mid-Senior level
- Full-time
- Product Management
- Consulting
- Production
- Oil and Gas
Head, Operations Management
Posted 2 days ago
Job Viewed
Job Description
Lead Operations Management team consists of Operation Engineers and Process Engineers.
Provide technical expert views to offshore productions installation by performing technical monitoring of plant performance, troubleshoot operating issues, and identify opportunity for improvement.
Provide technical assurance and authorization in process parameter deviation, management of change (MOC), process safety management (PSM) to ensure safe operations and compliance to regulations.
Troubleshoot and perform anomaly detection analysis, root cause analysis (RCA) to reduce process/operational failures and improve production safety and reliability.
Develop the scope of work, work estimates, deliverables for small capital investment project on the offshore facilities to ensure proper implementation and completion of the FIP.
Provide support in planning, management, and execution of shutdown activities, including equipment/system isolation, hydrocarbon free environment for shutdown or any maintenance activities.
Provide operations function to various efficiency improvement initiatives, including adapting digital transformation activities.
Render technical support for FPSO operations and maintenance, including crude storage management and offtake lifting programme for Layang Marine Terminal.
Review and monitor FPSO Helang production efficiency, performance, identify and address any issues/bottlenecks affecting overall production and guided by FPSO DCR, and O&M contract deliverables to propose improvement and debottlenecking proposals.
Prepare and monitor work program and budget (WP&B), fixed and variable cost for surface routine OPEX to ensure prudent expenditure, promote cost saving, UPC reduction and maximize profitability of operations.
Qualifications, Skills & Knowledge
Degree in Chemical Engineering / Process / Petroleum or Equivalent
More than 5 years in Offshore gas platform Operations.
Well verse in Shell DEPs, Petronas PTS, ASME, ASMI and other international codes and standards, particularly process engineering, parameters monitoring, troubleshooting, optimization, control and/or design.
Skilled Knowledge in Rotating Equipment operations and maintenance including gas turbines, pumps and gas compressors.
Thorough understanding of the plant process and utilities function and the relationships of various operations systems therein.
Operators/Consultant-background with experience process engineering, parameters monitoring, troubleshooting, optimization, control and/or design.
Knowledge on Measurement, Testing, Allocation and Balancing (MTAB) for hydrocarbon allocation.
Knowledge on subsurface operations, wells and reservoir management and drilling operations.
Dynamic team player with good interpersonal skills.
Able to travel and work at offshore facilities.
Reasonably sensitive to the norms of different cultures or ethnicity.
Strong analytical skills.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Product Management
Consulting
Production
Industries
Oil and Gas
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Business Development Operations - Seller Management
Posted 24 days ago
Job Viewed
Job Description
The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
Job Description
- Support the team by executing all administrative and operational duties.
- Support the team with documentation of the Seller Programmes processes
- Liaise with other internal teams (as and when required) to ensure the smooth execution of administrative and operational duties.
- Other ad hoc tasks as needed
- Bachelor's Degree in a related field
- Strong attention to detail and communication skills
- Comfortable with Excel and handling data
- Able to work independently, with a flexible and proactive attitude
Business Development Operations - Seller Management
Posted 6 days ago
Job Viewed
Job Description
The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
Job Description
Support the team by executing all administrative and operational duties. Support the team with documentation of the Seller Programmes processes Liaise with other internal teams (as and when required) to ensure the smooth execution of administrative and operational duties. Other ad hoc tasks as needed
Requirements
Bachelor's Degree in a related field Strong attention to detail and communication skills Comfortable with Excel and handling data Able to work independently, with a flexible and proactive attitude
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Seller Operations Project Management - Business Development
Posted 19 days ago
Job Viewed
Job Description
Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Seller Operations Project Management - Business Development role at Shopee
Seller Operations Project Management - Business DevelopmentShopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join to apply for the Seller Operations Project Management - Business Development role at Shopee
- Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives
- Project Management Office (PMO) activities for projects with a focus on business growth and profitability
- Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth
- Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers
- Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth
- Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes
- Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors
- Handle ad-hoc tasks as required
- Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives
- Project Management Office (PMO) activities for projects with a focus on business growth and profitability
- Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth
- Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers
- Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth
- Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes
- Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors
- Handle ad-hoc tasks as required
- Bachelor's degree in any field is required; a Master in Business Administration (MBA) would be advantageous
- Experience in e-commerce, fast-paced tech start-ups, management consulting, corporate strategy, or private equity is a plus
- Outstanding problem-solving and critical-thinking skills
- Exceptional communication and project management skills
- Result-oriented with bias for hands-on execution
- Possess strong business acumen and commercial savviness
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales, Business Development, and Strategy/Planning
- Industries Internet Marketplace Platforms and Technology, Information and Internet
Referrals increase your chances of interviewing at Shopee by 2x
Sign in to set job alerts for “Seller” roles.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
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Account Executive (Merchant Partnerships) – ShopeeFood | Fresh Grads are Welcome!Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Business Development - General Recruitment (2025 Intake)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago
Relationship Manager - Business DevelopmentKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Seller Ops (Comms & Initiatives) - Operations, MY MarketplaceKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Relationship Manager - Fulfilled by ShopeeKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
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Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,300.00 2 weeks ago
Online Business Trading, Assistant Manager (Buyer)Federal Territory of Kuala Lumpur, Malaysia 1 day ago
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Advertising Consultant - Shopee Ads, Business DevelopmentKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
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Sales Manager – Reseller & Partnership Channels (Procurement Software)Petaling Jaya, Selangor, Malaysia 10 hours ago
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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
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#J-18808-LjbffrSeller Operations Project Management - Business Development
Posted 6 days ago
Job Viewed
Job Description
Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job
Join to apply for the
Seller Operations Project Management - Business Development
role at
Shopee Seller Operations Project Management - Business Development
Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the
Seller Operations Project Management - Business Development
role at
Shopee Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives Project Management Office (PMO) activities for projects with a focus on business growth and profitability Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors Handle ad-hoc tasks as required
Job Description
Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives Project Management Office (PMO) activities for projects with a focus on business growth and profitability Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors Handle ad-hoc tasks as required
Requirements
Bachelor's degree in any field is required; a Master in Business Administration (MBA) would be advantageous Experience in e-commerce, fast-paced tech start-ups, management consulting, corporate strategy, or private equity is a plus Outstanding problem-solving and critical-thinking skills Exceptional communication and project management skills Result-oriented with bias for hands-on execution Possess strong business acumen and commercial savviness Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales, Business Development, and Strategy/Planning Industries Internet Marketplace Platforms and Technology, Information and Internet Referrals increase your chances of interviewing at Shopee by 2x Sign in to set job alerts for “Seller” roles.
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Seller Acquisition - Business Development
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 hour ago Business Development Operations - Seller Management
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Seller Operations (Open for Freshgrads) - Operations, MY Marketplace
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Account Executive (Merchant Partnerships) – ShopeeFood | Fresh Grads are Welcome!
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Business Development - General Recruitment (2025 Intake)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Relationship Manager - Business Development
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Seller Ops (Comms & Initiatives) - Operations, MY Marketplace
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Relationship Manager - Fulfilled by Shopee
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Relationship Manager / Key Account Manager - Fashion Cluster, Business Development
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Relationship Manager - Electronics (Fresh Grads are Welcomed!)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,300.00 2 weeks ago Online Business Trading, Assistant Manager (Buyer)
Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 2 days ago Advertising Consultant - Shopee Ads, Business Development
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago Sales Manager – Reseller & Partnership Channels (Procurement Software)
Petaling Jaya, Selangor, Malaysia 10 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Inside Sales Team Lead Malaysia Operations Management 17-August-2025
Posted 13 days ago
Job Viewed
Job Description
Posted date 28 Jul 2025
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
- Responsible for the day to day management of the contact centre to ensure that KPIs are met.
- Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers
- Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
- Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
- Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client.
- Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
- Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
- Preferable with 2 years of working experience in the related field is required for this position
- Experience leading, inspiring and motivating others to meet goals and metrics
- Possess project and resource management skills
- Strong communication and interpersonal skills
- Excellent decision making and analytical skills.
- Excellent verbal and written communication skills in English and the language of supporting market
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Job Segment: Call Center, Inside Sales, Telemarketing, Manager, Advertising, Sales, Customer Service, Management, Marketing
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Inside Sales Team Lead Malaysia Operations Management 17-August-2025
Posted 12 days ago
Job Viewed
Job Description
Responsible for the day to day management of the contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives. Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client. Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for?
Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field. Preferable with 2 years of working experience in the related field is required for this position Experience leading, inspiring and motivating others to meet goals and metrics Possess project and resource management skills Strong communication and interpersonal skills Excellent decision making and analytical skills. Excellent verbal and written communication skills in English and the language of supporting market Who is TDCX?
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Job Segment:
Call Center, Inside Sales, Telemarketing, Manager, Advertising, Sales, Customer Service, Management, Marketing
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Executive, Ground (Airport Operations Management) - 2 Year Contract (Based in East Malaysia - K[...]
Posted 2 days ago
Job Viewed
Job Description
Executive, Ground (Airport Operations Management) - 2 Year Contract (Based in East Malaysia - Kuching)
We are searching for a motivated and enthusiastic Assistant Airport Operations Manager (Based in East Malaysia) with extensive knowledge in airport operations to join us! You will be part of the Ground Department team and will be the key personnel responsible for all airport operations matters in station. You will work closely with appointed vendors as well as airport authorities and Scoot HQ to effectively manage and handle all operational and training and procedural matters to ensure smooth airport operations for Scoot at airport.
Responsibilities- Responsible for station’s daily operational issues and ensure that aircraft dispatches on time to achieve On Time Performance (OTP) of min. 98% for assigned station.
- Provide leadership to the outsourced appointed vendor(s) and ensure company regulations are adhered to ensure smooth operations e.g. efficient check-in / transfer and baggage handling at station.
- Handle delays and flight disruptions to ensure passengers are least inconvenienced in accordance with Scoot's SOP, minimize complaints and increase number of compliments.
- Ensure and maintain effective communication with all department of Head office e.g. Operations / Engineering / Crew / OCC during operational situations to deliver the best outcome for aircraft utilization and passenger management.
- Analyse each and every delay in order to determine the root cause and prevent recurrence.
- Follow up and conduct investigation of incidents / complaints when assigned.
- Ensure timely update on regulatory updates to Scoot HQ.
- Perform any other duties as requested and assigned by Head Office.
- Project a positive corporate image and represent Scoot in all airline and aerodrome related matters and work with various external parties, including but not confined to airport and CIQ authorities, appointed vendors and other airlines to ensure smooth business operations of Scoot at station.
- Execute and issue service level agreement (SLA) for the stations assigned by Head Office.
- Perform regular self-audits of service vendors in station or formal audits of other overseas stations when assigned on operational procedures and training requirements and ensure station adheres to the requirements.
- Establish non-compliance root cause and determine corrective actions and preventive actions to address the non-compliance.
- Ensure that ground safety regulations and aircraft emergency plans and procedures are constantly adhered to and practiced at station(s).
- Train/guide local appointed vendors to be compliant with Scoot SOP and / or new system or processes.
- Perform and ensure accurate verification of invoice on items charged to Scoot.
- Must be legally entitled to work in East Malaysia
- Minimum recognised diploma / degree
- Minimum of 3-4 years' working experience in managing operations, preferably in airport, airline or ground handling.
- Language - Fluent written, spoken and reading capability in English Language and another local language due to liaison with / on local regulators / regulations.
- Proficient with Microsoft Office.
- Ability to multi-task under dynamic environment independently, manage multiple stakeholders and tasks effectively and think quickly on the feet.
- Able to travel for work at short notice.
- Able to work on weekends, public holidays.
- Team player with good interpersonal skills and pleasant disposition, open to learning and discipline to function independently with minimal guidance. Quick to adopt and adapt to changes.
- Good negotiation skills and ability to work with people from all levels.
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Airlines and Aviation
Executive, Ground (Airport Operations Management) - 2 Year Contract (Based in East Malaysia - K[...]
Posted 3 days ago
Job Viewed
Job Description
Executive, Ground (Airport Operations Management) - 2 Year Contract (Based in East Malaysia - Kuching) We are searching for a motivated and enthusiastic Assistant Airport Operations Manager (Based in East Malaysia) with extensive knowledge in airport operations to join us! You will be part of the Ground Department team and will be the key personnel responsible for all airport operations matters in station. You will work closely with appointed vendors as well as airport authorities and Scoot HQ to effectively manage and handle all operational and training and procedural matters to ensure smooth airport operations for Scoot at airport. Responsibilities
Responsible for station’s daily operational issues and ensure that aircraft dispatches on time to achieve On Time Performance (OTP) of min. 98% for assigned station. Provide leadership to the outsourced appointed vendor(s) and ensure company regulations are adhered to ensure smooth operations e.g. efficient check-in / transfer and baggage handling at station. Handle delays and flight disruptions to ensure passengers are least inconvenienced in accordance with Scoot's SOP, minimize complaints and increase number of compliments. Ensure and maintain effective communication with all department of Head office e.g. Operations / Engineering / Crew / OCC during operational situations to deliver the best outcome for aircraft utilization and passenger management. Analyse each and every delay in order to determine the root cause and prevent recurrence. Follow up and conduct investigation of incidents / complaints when assigned. Ensure timely update on regulatory updates to Scoot HQ. Perform any other duties as requested and assigned by Head Office. Stakeholder Management
Project a positive corporate image and represent Scoot in all airline and aerodrome related matters and work with various external parties, including but not confined to airport and CIQ authorities, appointed vendors and other airlines to ensure smooth business operations of Scoot at station. Execute and issue service level agreement (SLA) for the stations assigned by Head Office. Audit and compliance / competency training management
Perform regular self-audits of service vendors in station or formal audits of other overseas stations when assigned on operational procedures and training requirements and ensure station adheres to the requirements. Establish non-compliance root cause and determine corrective actions and preventive actions to address the non-compliance. Ensure that ground safety regulations and aircraft emergency plans and procedures are constantly adhered to and practiced at station(s). Train/guide local appointed vendors to be compliant with Scoot SOP and / or new system or processes. Invoice management
Perform and ensure accurate verification of invoice on items charged to Scoot. Requirements
Must be legally entitled to work in East Malaysia Minimum recognised diploma / degree Minimum of 3-4 years' working experience in managing operations, preferably in airport, airline or ground handling. Language - Fluent written, spoken and reading capability in English Language and another local language due to liaison with / on local regulators / regulations. Proficient with Microsoft Office. Ability to multi-task under dynamic environment independently, manage multiple stakeholders and tasks effectively and think quickly on the feet. Able to travel for work at short notice. Able to work on weekends, public holidays. Team player with good interpersonal skills and pleasant disposition, open to learning and discipline to function independently with minimal guidance. Quick to adopt and adapt to changes. Good negotiation skills and ability to work with people from all levels. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Airlines and Aviation
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