26 Records Specialist jobs in Malaysia
Collections Records Specialist
Posted 11 days ago
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Job Description
WHO WE ARE
InstaDuit is a next-generation digital lender bringing together cutting-edge technology, artificial intelligence, and machine learning to empower consumers and financial growth. Using frontier technology, we make our loan application experience simple, speedy, and friendly for everyone.
Our goal is to help customers who dont want to use conventional banks while bringing fair andtransparent financial services to everyone.
JOB POSITION
Collections Records Specialist
The Collections Records Specialist position focuses on locating consumers whereabouts and assets by using numerous tools available. The Specialist must provide support to the collectors by obtaining alternate phone numbers, addresses, licensing information, etc. in accordance with applicable laws, company policies, and processes.
JOB RESPONSIBILITIES
- Locate consumers using Third party tools (TPS) tools and techniques
- Communicate with third parties for the purpose of acquiring consumers location and most recent contact information
- Search private databases, public records, and the internet when necessary
- Review and analyze credit applications and in-house documents for to locate new address and contact information
- Update consumer information in records to enable collections and field recovery teams to access the latest information
- Call employment and other institutions to locate customer contact information
- Comply with all Malaysian national and state regulations
- Comply with all company policies and procedures
JOB REQUIREMENTS
- Previous experience in collections or credit application processing is a plus
- Excellent communication skills and ability to overcome objections
- Ability to make calls to various employment sources and government institutions
- Excellent analytical, research, investigative, and organizational skills
- Track and maintain account statuses using Google Sheets
- Detail-oriented with excellent organizational skills
- Capable of effectively operating in a high-pressure, high-volume environment
EDUCATION AND/OR EXPERIENCE
- Minimum SPM or Diploma or equivalent experience
- Experience in Collections/Customer Service
- Self-motivated and able to work with minimal supervision
- Familiarity with national and state laws applicable to collections
- MACHINES, OFFICE EQUIPMENT & SOFTWARE
- Knowledge of Google Workplace
- Knowledge of Web Applications (Google Search, Maps, etc.)
IF YOU ARE INTERESTED
Check us out at If we meet your career goals, then please send your CV , and we will get in touch with you.
#J-18808-LjbffrCollections Records Specialist
Posted today
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Job Description
intelligence, and machine learning to empower consumers and financial growth. Using frontier
technology, we make our loan application experience simple, speedy, and friendly for everyone. Our goal is to help customers who dont want to use conventional banks while bringing fair and transparent financial services to everyone. JOB POSITION Collections Records Specialist The Collections Records Specialist position focuses on locating consumers whereabouts and
assets by using numerous tools available. The Specialist must provide support to the collectors
by obtaining alternate phone numbers, addresses, licensing information, etc. in accordance with
applicable laws, company policies, and processes. JOB RESPONSIBILITIES Locate consumers using Third party tools (TPS) tools and techniques Communicate with third parties for the purpose of acquiring consumers location and most recent contact information Search private databases, public records, and the internet when necessary Review and analyze credit applications and in-house documents for to locate new address and contact information Update consumer information in records to enable collections and field recovery teams to access the latest information Call employment and other institutions to locate customer contact information Comply with all Malaysian national and state regulations Comply with all company policies and procedures JOB REQUIREMENTS Previous experience in collections or credit application processing is a plus Excellent communication skills and ability to overcome objections Ability to make calls to various employment sources and government institutions Excellent analytical, research, investigative, and organizational skills Track and maintain account statuses using Google Sheets Detail-oriented with excellent organizational skills Capable of effectively operating in a high-pressure, high-volume environment EDUCATION AND/OR EXPERIENCE Minimum SPM or Diploma or equivalent experience Experience in Collections/Customer Service Self-motivated and able to work with minimal supervision Familiarity with national and state laws applicable to collections MACHINES, OFFICE EQUIPMENT & SOFTWARE Knowledge of Google Workplace Knowledge of Web Applications (Google Search, Maps, etc.) IF YOU ARE INTERESTED Check us out at If we meet your career goals, then please send your CV to , and we will get in touch with you.
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Clerical/Administrative Support —
Posted 11 days ago
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Job Description
Qualification: Bachelor's Degree/Post Graduate Diploma/Professional Degree
Employment Type: Internship
Responsibilities:
- Prepare cash sale and invoice for walk-in customers.
- Handle daily cash collection from cash sales (cash, credit card payment).
- Process sales orders from existing customers and salesmen.
- Prepare and maintain proper documentation of petty cash records and transactions.
- Maintain a systematic filing system and administrative records.
- Liaise with Customer Service Representatives or salespersons and follow up with customers on AR issues and queries raised by headquarters.
- Perform general administrative duties.
- Handle incoming customer phone calls.
- Follow up on customer overdue payments.
- Arrange goods delivery with drivers/courier companies/transportation companies.
- Perform any ad-hoc tasks and responsibilities assigned by the superior.
Job Location: Penang
Other Location: Sungai Jawi
Years of Experience: 0
Monthly Salary: MYR600-MYR800
Requirements:
- Prior administrative experience.
- Excellent computer skills, especially typing.
- Attention to detail.
Administrative Assistant - Business Support (Johor Bahru)
Posted 11 days ago
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Job Description
KPMG, a place where bold, new ideas are welcome and dedication is rewarded, is made up of outstanding people with a broad range of interests, talents and motivations. We invite you to join our team in Johor Bahru and to experience the KPMG difference as we continue to be The Clear Choice to our clients from every sector of business and industry imaginable. Aspiring to be an Employer of Choice, we create an atmosphere in which our employees will be inspired to excel. To this end, Johor Bahru office is seeking highly motivated and results oriented individuals to fuel our growth and embark on a journey of self-discovery.
Responsibilities:
- Provide administrative support
- Coordinating and preparation of deliverables in a timely manner
- Handling ad-hoc and general administrative responsibilities and tasks assigned
- Attending incoming and forwarding calls
- Attending incoming and outgoing mails
- Diploma in Business Administration or equivalent
- Accounting knowledge is an added advantage
- Good command of English and Bahasa Malaysia
- Good organizational and multi-tasking skills
- Minimum 1 year relevant working experience
Administrative Assistant - Business Support (Johor Bahru)
Posted 24 days ago
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Job Description
KPMG Malaysia
Full-time
Description:
KPMG, a place where bold, new ideas are welcome and dedication is rewarded, is made up of outstanding people with a broad range of interests, talents and motivations. We invite you to join our team in Johor Bahru and to experience the KPMG difference as we continue to be The Clear Choice to our clients from every sector of business and industry imaginable. Aspiring to be an Employer of Choice, we create an atmosphere in which our employees will be inspired to excel. To this end, Johor Bahru office is seeking highly motivated and results oriented individuals to fuel our growth and embark on a journey of self-discovery.
Responsibilities:
- Provide administrative support
- Coordinating and preparation of deliverables in a timely manner
- Handling ad-hoc and general administrative responsibilities and tasks assigned
- Attending incoming and forwarding calls
- Attending incoming and outgoing mails
Requirements :
- Diploma in Business Administration or equivalent
- Accounting knowledge is an added advantage
- Good command of English and Bahasa Malaysia
- Good organizational and multi-tasking skills
- Minimum 1 year relevant working experience
IT Specialist, Document Management & IP
Posted 11 days ago
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Job Description
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We are looking for a IT Specialist, IP & Document Management who will be responsible for our Document Management System M-Files and our new IP (Intellectual Property) Management System. Your main objective will be to ensure maximum utility, system updates and implementation of additional functionality so experience with these systems is preferable.
This position is a Global Position and individual contributor.
Your areas of responsibility will also be to :
- Act as the M-Files and IP Management process and system specialist
- Identify practical solutions within the framework of our standard system by engaging in dialogue with users, handle system configuration, unit testing, training and documentation in co-operation with our external partners.
- Assist with requirements gathering, solution design, development, deployment, migration, testing and documentation
- Support all aspects of life cycle management, ensuring that the system is up to date and functioning as intended
- Solve daily support tickets within your area of responsibility
- Drive changes and updates with your colleagues in IT, Line of Business and external consultants and handle the necessary documentation according to standards
- Provide consultancy on best practice for design
- Due to the significant number of stakeholders based in Europe, it is essential that we provide adequate support and availability during European time zones. As a result, candidates should be prepared to work during European hours at least a couple of times per week to ensure effective collaboration and support for vendors and stakeholders in that region. This flexibility is a key requirement for the role and will help maintain seamless communication and service delivery across Europe.
Strong Customer Mindset
To succeed in this job, you most likely have good knowledge of IT applications – preferably M-Files for Document Management and any IP Management System. If you are not familiar with these systems, you will receive thorough training in our internal systems. Additionally, you can balance and align varying interests of stakeholders and are capable of building successful relationships across functions. Lastly, you are customer minded and a strong team player with excellent communication skills.
As a person, you are a strong team player with an analytical and structured approach, good at planning and time management. You are a skilled communicator, enabling you to create strong relationships across the organisation. At the same time, you are comfortable with decision-making.
It will be an advantage if you have an understanding of working with IT in a pharmaceutical or MedTech company where standards for documentation and training are high and changes to the system are implemented according to standard procedures and documentation.
Since Ambu is an international company, you must have excellent command of the English language, as this will be your main working language, both in speech and in writing.
Due to the significant number of users based in other region (US and Europe), it is essential that we provide adequate support and availability during other region time zones. As a result, candidates should be prepared to work late hours at least a couple of times per week to ensure effective collaboration and support for stakeholders in that regions. This flexibility is a key requirement for the role and will help maintain seamless communication and service delivery across the different regions.
Qualifications
- Minimum bachelor’s degree in computer science, information systems, software engineering or a related field & discipline.
- Minimum 2 to 3 years of experience in related fields with a focus on document management and IP management solutions.
- Technical Expertise: Strong understanding of software development, different delivery methodologies and application lifecycle management.
- Problem-Solving Abilities: Demonstrated ability to troubleshoot and resolve technical issues efficiently.
- Stakeholder Management: Experience in engaging with stakeholders and managing their expectations.
- Analytical Skills: Ability to analyse data and metrics to drive decision-making and improve processes.
- Adaptability: Comfortable working in a fast-paced, dynamic environment with changing priorities.
- Strong oral and written communication skills in English.
- Cross-culture communication: Collaboration with colleagues from diverse culture backgrounds, ensuring effective communication and understanding
Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions. We continuously look to the future with a commitment to deliver innovative quality products that have a positive impact on patient care and the work of healthcare professionals. Headquartered near Copenhagen in Denmark, Ambu employs approximately 4,500 people in Europe, North America and the Asia Pacific.
#J-18808-LjbffrIT Specialist, Document Management & IP
Posted today
Job Viewed
Job Description
Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions. We continuously look to the future with a commitment to deliver innovative quality products that have a positive impact on patient care and the work of healthcare professionals. Headquartered near Copenhagen in Denmark, Ambu employs approximately 4,500 people in Europe, North America and the Asia Pacific.
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Data Entry Processor
Posted today
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Join to apply for the Data Entry Processor role at OCBC
Join to apply for the Data Entry Processor role at OCBC
Who We Are
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Who We Are
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.
- Handle daily processing/data input of customer requests on timely and accurate basis.
- Verify completeness of the requests and documents and ensure all requests are properly authorized before processing.
- Process/perform data entry for all verified requests on timely and accurate basis
- Check and ensure all input performed by the Maker are accurate via online system check/online system approval.
- Attend to enquiries on processing status of customer request/any issues pertaining to the request handling.
- Escalate exception cases to Team Lead/Section Head promptly
- Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc)
- Perform ad-hoc assignments given by the Team Lead/Section Head/Head of Department.
- Contribute and provide feedback to Team Lead or Section Head on process related issues and give suggestion for improvement
- Completes processing of daily requests within the agreed Service Level Agreements (SLA) with Business Units
- Achieves zero defect and operating losses
- Achieves zero customer complaints/ negative feedback
- Fully conversant with process/ SLAs/ regulatory requirements
- Provide support functions from time to time (e.g. compilation of statistics, report extraction)
- Support team lead in achieving their KPI requirement and achieve good audit rating
- Preferably with Degree in any discipline
- Self-motivated and able to work as a team
- Possess positive attitude and willingness to learn
- Able to work fast, independently and under pressure
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Administrative
- Industries Banking
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#J-18808-LjbffrData Entry Clerk
Posted 6 days ago
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Job Description
Job Title: Data Entry Clerk
Department: Administaration
Employment Type: Full-Time
Reporting To: Collections Manager / Team Leader
___
Job Purpose
To ensure timely and accurate entry, verification, and maintenance of customer and debtor information into the agency’s collection systems, enabling smooth and compliant recovery operations.
___
️ Key Responsibilities
1. Data Management
o Input and update debtor information in the database/system accurately.
o Verify data with source documents for accuracy (e.g., contracts, invoices, call records).
o Maintain proper electronic and physical filing systems.
2. Compliance & Confidentiality
o Ensure data entry is in line with company policies and regulatory requirements (e.g., PDPA).
o Maintain strict confidentiality of client and debtor records.
3. Coordination & Support
o Work closely with collection officers to ensure updated information is available for follow-up.
o Communicate with internal teams (Legal, Finance) for case tracking and documentation.
4. Monitoring & Reporting
o Generate basic reports on data entry status and errors.
o Alert supervisors about any inconsistencies or missing documents.
5. Quality Control
o Double-check critical data fields (IC No., loan amount, due dates, etc.) to reduce errors in recovery workflow.
o Perform periodic audits on entered data.
___
Job Requirements
• Education: Minimum SPM; Diploma in Office Admin, IT, or related field is preferred.
• Experience: At least 1 year of data entry/admin experience. Experience in finance or collections is a bonus.
• Skills:
o Fast and accurate typing (recommended >40 wpm).
o Proficient in MS Office, especially Excel.
o Familiarity with CRM or debt recovery software is an advantage.
o Strong attention to detail.
___
Key Attributes
• High sense of confidentiality and integrity
• Able to work under pressure and meet deadlines
• Organized, focused, and methodical
• Good communication and coordination skills
Salary Package & Benefits:
1) Basic Salary (Start on RM1,700.00)
2) Annual Bonus
3) Staff Medical Card
Location:
Wisma Mutiara, Pudu, Kuala Lumpur.
Interested? Kindly Contact (Whatsapp ONLY) :
(En. Ikhwan)
Job Info & Requirement
Contract Type Full-time
Job Type Non-Executive
Experience Level <1 year
Job Categories Admin/Data Entry
SPM
Language Required Bahasa Malaysia, English
Nationality Preferred Malaysians Only
All Genders
Own Transport None
Salary & Other benefits
RM 1,700 to RM 2,000 per month
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#J-18808-LjbffrData Entry Specialist
Posted 10 days ago
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Senior Data Entry Specialist page is loadedSenior Data Entry Specialist Apply locations Kuala Lumpur time type Full time posted on Posted Yesterday job requisition id R-621930
Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
The Senior Data Entry Specialist plays a critical role in managing and maintaining high-quality data that supports regulatory compliance and business operations. This includes collecting, verifying, analyzing, and updating data in internal systems, especially data related to Unique Device Identification (UDI) and other regulatory requirements for medical devices.
This role requires close collaboration with global teams such as Research & Development (R&D), Clinical Affairs, Regulatory Affairs, and Quality Assurance to ensure that all data is accurate, complete, and aligned with both internal standards and external regulations. The specialist also provides guidance on data requirements and ensures that data processes are followed consistently.
Key Responsibilities:
UDI Data Collection, Analysis, Management & Maintenance
Data Collection & Entry.
Follow established procedures to collect product data required for regulatory submissions and business operations.
Enter data into the Product Information Management (PIM) system, ensuring accuracy and completeness.
Regularly review and verify data updates to maintain current and compliant records.
Ensure data meets regulatory standards such as FDA GUDID, EU EUDAMED, and GDSN.
Cross-Functional Collaboration
Work with internal teams across multiple global sites to gather and validate data.
Coordinate with external database vendors to understand system requirements and implement updates.
Provide timely data to support product launches and regulatory submissions.
Communicate data needs and changes clearly to internal stakeholders.
Data Publishing
Collaborate with regional regulatory and quality teams to publish data into official regulatory databases.
Ensure published data meets both business and legal requirements for each market.
UDI Process Development
Roadmap & Strategy
Develop and maintain a roadmap for implementing UDI in new markets based on local regulatory requirements.
Identify gaps and opportunities for improving UDI processes across regions.
Documentation & Procedures
Assist in creating and updating Standard Operating Procedures (SOPs) and Work Instructions for UDI data collection and maintenance.
Ensure timely review, approval, and implementation of documentation in collaboration with cross-functional teams.
Regulatory Compliance
Support the compilation and review of documentation related to product development, manufacturing, and quality assurance.
Ensure all documentation aligns with UDI regulatory standards and internal policies.
Training & Education
Provide training sessions to internal teams on UDI requirements and data integrity.
Promote awareness and understanding of regulatory expectations across departments.
Process Improvement
Identify inefficiencies in current data workflows and propose improvements.
Work with IT and business teams to enhance data accuracy and submission processes.
Industry Awareness
Stay informed about changes in global UDI regulations, standards, and industry best practices.
Share relevant updates with internal teams to ensure ongoing compliance.
Regulatory Data Management
Maintain regulatory data in internal systems to support planning and coordination of compliance activities.
Ensure data is structured and accessible for audits, inspections, and regulatory reporting.
Monitor data integrity and proactively resolve discrepancies or inconsistencies.
Team Role
Act as an individual contributor, working independently while collaborating with others.
Follow quality procedures to ensure data accuracy and compliance.
Participate in audits and quality reviews when trained.
Suggest improvements to systems and processes to enhance data management.
Comply with all safety procedures and report any workplace hazards or incidents.
Required Skills:
Data Analysis & Interpretation: Ability to read, interpret, and analyze data from multiple sources.
Attention to Detail: Exceptional accuracy in data entry and validation.
Decision-Making: Capable of making informed decisions even when faced with unclear or incomplete information.
Communication: Strong written and verbal communication skills; able to explain data requirements and collaborate effectively.
Problem-Solving: Good analytical skills to identify and resolve data-related issues.
Collaboration: Ability to build relationships and work with cross-functional teams.
Desired Skills:
Experience with regulatory databases such as GDSN, EUDAMED, or GUDID.
At least 4 years of experience in medical device labeling or UDI compliance.
Familiarity with evaluating data for compliance with regulatory standards, laws, and industry guidelines.
Knowledge of medical device regulations, such as FDA, EU MDR, and ISO standards.
Cochlear Malaysia provides shared services to support Cochlear’s global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
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