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Analyst - Credit and Transaction Management (CTM)
Posted 1 day ago
Job Viewed
Job Description
Analyst - Credit and Transaction Management (CTM) Royal Bank of Canada Putrajaya, Malaysia
Analyst - Credit and Transaction Management (CTM)
Job Summary
Job Description
What is the opportunity?
Do you thrive in working in an interactive team environment? Are you a quick learner of systems, have strong organizational, time management, analytical, written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you will partner with various internal stakeholders to manage the Global Credit Portfolio. As the successful incumbent, you will work on various tasks and projects simultaneously, develop a framework to identify specific areas of focus, evaluate possible efficiencies and provide recommendations to streamline credit-related processes. You will also work closely with other groups within Capital Markets and the Bank to deliver a full range of credit and banking services to multinational and other large corporate relationships.
What will you do?
You will be responsible for the administration of a portfolio of borrowers, which includes multinational and other large corporate lending relationships. Your key responsibilities will include:
- Complete Annual Reviews of existing credit relationships which are to be completed in a timely fashion and maintaining a high quality of work.
- Review credit agreement terms and ensure they are correctly reflected in the Bank's systems and that all credit documentation is accounted for and reviewed on a timely basis (e.g. credit agreements, amendments, waivers, security documents).
- Monitor receipt of reporting requirements outlined in credit agreements underpinning a portfolio of Global Credit Names. Liaise directly with Agent Banks, Ratings and Monitoring teams, Corporate Banking and other stakeholders to investigate overdue compliance related reporting items; and coordinate escalations to Group Risk Management (GRM) and Account Management Teams as required.
- Responsible for data integrity on any assigned accounts by ensuring the bank systems reflects all relevant ongoing changes with relevant support and approvals attached as necessary.
- Collaborate with the various stakeholders to identify specific areas for possible efficiency evaluation and provide recommendations to streamline credit processes.
- Upkeep and maintain credit, transactional and trading limits in the bank systems. Submit and approve administrative transaction requests as required and permitted under the Delegated Authorities provided by the Chief Risk Officer
- Responsible to identify and escalate deteriorating situations in ongoing monitoring of the portfolio. Where possible, provide a recommended course of action to stakeholders as appropriate.
- Other projects & assignments as required, including portfolio and/or audit related reviews that require analytical, research, strategic and problem solving skills. Completion of ad-hoc projects and other duties in order to support the team's planned and unplanned demands.
Working as part of a centralized team supporting different regions will entail being flexible around work timings to enable required engagement with functional and global stakeholders (e.g., this may typically mean attending early morning or late evening/night meetings some days of the week). A greater overlap with stakeholders in Canada will be required initially whilst the job holder is still under training (typically end of shift at 8pm or 9pm). Where business demands require adapting the working shift to enable a greater overlap with the regions being supported, the department lead will work with the team members to formalize this arrangement.
What do you need to succeed?
Must-have:
- Strong academic credentials including completion of Bachelor's degree in Business, Finance, Economics, or other related field.
- Highly motivated self-starter and strong work ethic where accuracy, a keen eye for details, and thoroughness is paramount.
- Strong analytical, credit and technical competencies including a sound knowledge of credit related products.
- Professional written and verbal communication skills
- Ability to prioritize, handle multiple tasks under pressure and meet time sensitive deadlines.
- Ability to exercise sound judgement with respect to exercising delegated authorities for electronic transaction approvals.
- 1-3 years work experience in a related field, including banking or corporate lending experience, finance and/or risk management.
- Ability to read and understand complex legal documents (e.g. loan agreements, security documents).
- Strong credit and analytical skills including the ability to critically assess financial statements and other client reports to draw reasoned conclusions and recommend a course of action.
- Ability to work effectively within a team environment and to interact at all levels within a large organization.
- Ability to prioritize, perform well under pressure and meet time sensitive deadlines
- Proficient in Microsoft suite of products (including Excel, Power Point, Access).
Nice to have:
- Proficiency in visual data related applications or dashboards, ie Tableau.
- Proficiency in advanced excel / VBA.
- Working towards a post graduate finance designation, ie CFA, MBA or CPA, or a post-graduate degree with a focus in business, accounting, economics, mathematics or other quantitative field would be an asset but is not required
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Partner with Credit Transaction Manager's to manage the Global Credit Portfolio
- Build and maintain strong business relationships with Corporate Banking, Global Transaction Banking, Global Credit, Risk Management, Ratings and Monitoring Team, Global Loans and Administration, Internal and External Audit.
Job Skills
Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork
Additional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-07-16
Application Deadline:
2025-08-31
Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.
#J-18808-LjbffrAnalyst - Credit and Transaction Management (CTM)
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Analyst - Credit and Transaction Management (CTM) role at RBC
Analyst - Credit and Transaction Management (CTM)2 days ago Be among the first 25 applicants
Join to apply for the Analyst - Credit and Transaction Management (CTM) role at RBC
Get AI-powered advice on this job and more exclusive features.
What is the opportunity?
Do you thrive in working in an interactive team environment? Are you a quick learner of systems, have strong organizational, time management, analytical, written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you will partner with various internal stakeholders to manage the Global Credit Portfolio. As the successful incumbent, you will work on various tasks and projects simultaneously, develop a framework to identify specific areas of focus, evaluate possible efficiencies and provide recommendations to streamline credit-related processes. You will also work closely with other groups within Capital Markets and the Bank to deliver a full range of credit and banking services to multinational and other large corporate relationships.
Job Summary
Job Description
What is the opportunity?
Do you thrive in working in an interactive team environment? Are you a quick learner of systems, have strong organizational, time management, analytical, written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you will partner with various internal stakeholders to manage the Global Credit Portfolio. As the successful incumbent, you will work on various tasks and projects simultaneously, develop a framework to identify specific areas of focus, evaluate possible efficiencies and provide recommendations to streamline credit-related processes. You will also work closely with other groups within Capital Markets and the Bank to deliver a full range of credit and banking services to multinational and other large corporate relationships.
What will you do?
You will be responsible for the administration of a portfolio of borrowers, which includes multinational and other large corporate lending relationships. Your key responsibilities will include:
- Complete Annual Reviews of existing credit relationships which are to be completed in a timely fashion and maintaining a high quality of work.
- Review credit agreement terms and ensure they are correctly reflected in the Bank’s systems and that all credit documentation is accounted for and reviewed on a timely basis (e.g. credit agreements, amendments, waivers, security documents).
- Monitor receipt of reporting requirements outlined in credit agreements underpinning a portfolio of Global Credit Names. Liaise directly with Agent Banks, Ratings and Monitoring teams, Corporate Banking and other stakeholders to investigate overdue compliance related reporting items; and coordinate escalations to Group Risk Management (GRM) and Account Management Teams as required.
- Responsible for data integrity on any assigned accounts by ensuring the bank systems reflects all relevant ongoing changes with relevant support and approvals attached as necessary.
- Collaborate with the various stakeholders to identify specific areas for possible efficiency evaluation and provide recommendations to streamline credit processes.
- Upkeep and maintain credit, transactional and trading limits in the bank systems. Submit and approve administrative transaction requests as required and permitted under the Delegated Authorities provided by the Chief Risk Officer
- Responsible to identify and escalate deteriorating situations in ongoing monitoring of the portfolio. Where possible, provide a recommended course of action to stakeholders as appropriate.
- Other projects & assignments as required, including portfolio and/or audit related reviews that require analytical, research, strategic and problem solving skills. Completion of ad-hoc projects and other duties in order to support the team’s planned and unplanned demands.
What do you need to succeed?
Must-have:
- Strong academic credentials including completion of Bachelor’s degree in Business, Finance, Economics, or other related field.
- Highly motivated self-starter and strong work ethic where accuracy, a keen eye for details, and thoroughness is paramount.
- Strong analytical, credit and technical competencies including a sound knowledge of credit related products.
- Professional written and verbal communication skills
- Ability to prioritize, handle multiple tasks under pressure and meet time sensitive deadlines.
- Ability to exercise sound judgement with respect to exercising delegated authorities for electronic transaction approvals.
- 1-3 years work experience in a related field, including banking or corporate lending experience, finance and/or risk management.
- Ability to read and understand complex legal documents (e.g. loan agreements, security documents).
- Strong credit and analytical skills including the ability to critically assess financial statements and other client reports to draw reasoned conclusions and recommend a course of action.
- Ability to work effectively within a team environment and to interact at all levels within a large organization.
- Ability to prioritize, perform well under pressure and meet time sensitive deadlines
- Proficient in Microsoft suite of products (including Excel, Power Point, Access).
- Proficiency in visual data related applications or dashboards, ie Tableau.
- Proficiency in advanced excel / VBA.
- Working towards a post graduate finance designation, ie CFA, MBA or CPA, or a post-graduate degree with a focus in business, accounting, economics, mathematics or other quantitative field would be an asset but is not required
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Partner with Credit Transaction Manager’s to manage the Global Credit Portfolio
- Build and maintain strong business relationships with Corporate Banking, Global Transaction Banking, Global Credit, Risk Management, Ratings and Monitoring Team, Global Loans and Administration, Internal and External Audit.
Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork
Additional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-07-16
Application Deadline:
2025-08-31
Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Finance and Sales
- Industries Banking and Financial Services
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#J-18808-LjbffrAnalyst - Credit and Transaction Management (CTM)
Posted today
Job Viewed
Job Description
Join to apply for the
Analyst - Credit and Transaction Management (CTM)
role at
RBC Analyst - Credit and Transaction Management (CTM)
2 days ago Be among the first 25 applicants Join to apply for the
Analyst - Credit and Transaction Management (CTM)
role at
RBC Get AI-powered advice on this job and more exclusive features. What is the opportunity?
Do you thrive in working in an interactive team environment? Are you a quick learner of systems, have strong organizational, time management, analytical, written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you will partner with various internal stakeholders to manage the Global Credit Portfolio. As the successful incumbent, you will work on various tasks and projects simultaneously, develop a framework to identify specific areas of focus, evaluate possible efficiencies and provide recommendations to streamline credit-related processes. You will also work closely with other groups within Capital Markets and the Bank to deliver a full range of credit and banking services to multinational and other large corporate relationships. Job Summary
Job Description
What is the opportunity?
Do you thrive in working in an interactive team environment? Are you a quick learner of systems, have strong organizational, time management, analytical, written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you will partner with various internal stakeholders to manage the Global Credit Portfolio. As the successful incumbent, you will work on various tasks and projects simultaneously, develop a framework to identify specific areas of focus, evaluate possible efficiencies and provide recommendations to streamline credit-related processes. You will also work closely with other groups within Capital Markets and the Bank to deliver a full range of credit and banking services to multinational and other large corporate relationships.
What will you do?
You will be responsible for the administration of a portfolio of borrowers, which includes multinational and other large corporate lending relationships. Your key responsibilities will include:
Complete Annual Reviews of existing credit relationships which are to be completed in a timely fashion and maintaining a high quality of work. Review credit agreement terms and ensure they are correctly reflected in the Bank’s systems and that all credit documentation is accounted for and reviewed on a timely basis (e.g. credit agreements, amendments, waivers, security documents). Monitor receipt of reporting requirements outlined in credit agreements underpinning a portfolio of Global Credit Names. Liaise directly with Agent Banks, Ratings and Monitoring teams, Corporate Banking and other stakeholders to investigate overdue compliance related reporting items; and coordinate escalations to Group Risk Management (GRM) and Account Management Teams as required. Responsible for data integrity on any assigned accounts by ensuring the bank systems reflects all relevant ongoing changes with relevant support and approvals attached as necessary. Collaborate with the various stakeholders to identify specific areas for possible efficiency evaluation and provide recommendations to streamline credit processes. Upkeep and maintain credit, transactional and trading limits in the bank systems. Submit and approve administrative transaction requests as required and permitted under the Delegated Authorities provided by the Chief Risk Officer Responsible to identify and escalate deteriorating situations in ongoing monitoring of the portfolio. Where possible, provide a recommended course of action to stakeholders as appropriate. Other projects & assignments as required, including portfolio and/or audit related reviews that require analytical, research, strategic and problem solving skills. Completion of ad-hoc projects and other duties in order to support the team’s planned and unplanned demands.
Working as part of a centralized team supporting different regions will entail being flexible around work timings to enable required engagement with functional and global stakeholders (e.g., this may typically mean attending early morning or late evening/night meetings some days of the week). A greater overlap with stakeholders in Canada will be required initially whilst the job holder is still under training (typically end of shift at 8pm or 9pm). Where business demands require adapting the working shift to enable a greater overlap with the regions being supported, the department lead will work with the team members to formalize this arrangement
What do you need to succeed?
Must-have:
Strong academic credentials including completion of Bachelor’s degree in Business, Finance, Economics, or other related field. Highly motivated self-starter and strong work ethic where accuracy, a keen eye for details, and thoroughness is paramount. Strong analytical, credit and technical competencies including a sound knowledge of credit related products. Professional written and verbal communication skills Ability to prioritize, handle multiple tasks under pressure and meet time sensitive deadlines. Ability to exercise sound judgement with respect to exercising delegated authorities for electronic transaction approvals. 1-3 years work experience in a related field, including banking or corporate lending experience, finance and/or risk management. Ability to read and understand complex legal documents (e.g. loan agreements, security documents). Strong credit and analytical skills including the ability to critically assess financial statements and other client reports to draw reasoned conclusions and recommend a course of action. Ability to work effectively within a team environment and to interact at all levels within a large organization. Ability to prioritize, perform well under pressure and meet time sensitive deadlines Proficient in Microsoft suite of products (including Excel, Power Point, Access).
Nice to have:
Proficiency in visual data related applications or dashboards, ie Tableau. Proficiency in advanced excel / VBA. Working towards a post graduate finance designation, ie CFA, MBA or CPA, or a post-graduate degree with a focus in business, accounting, economics, mathematics or other quantitative field would be an asset but is not required
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Partner with Credit Transaction Manager’s to manage the Global Credit Portfolio Build and maintain strong business relationships with Corporate Banking, Global Transaction Banking, Global Credit, Risk Management, Ratings and Monitoring Team, Global Loans and Administration, Internal and External Audit.
Job Skills
Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork
Additional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-07-16
Application Deadline:
2025-08-31
Note
:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I
nclusion
and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Banking and Financial Services Referrals increase your chances of interviewing at RBC by 2x Sign in to set job alerts for “Credit Analyst” roles.
Credit Risk Analyst (Regional Bond Credit)
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Risk Analyst (Entry Level / Fresh Graduates Welcome)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Risk Analyst - Know Your Customer (KYC) - KL
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 6 months ago Petaling Jaya, Selangor, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Risk Analyst (night shift - remote work)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 years ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Senior Analyst, Anti-Financial Crime Compliance (AFCC)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Senior Manager, Credit Specialist, Investment & Asset Management
Ara Damansara, Selangor, Malaysia 1 month ago Internship – Financial Operations (Credit Control)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Analyst - Credit and Transaction Management (CTM)
Posted today
Job Viewed
Job Description
Analyst - Credit and Transaction Management (CTM) Royal Bank of Canada Putrajaya, Malaysia Analyst - Credit and Transaction Management (CTM) Royal Bank of Canada Putrajaya, Malaysia
Apply now
Posted 1 month ago Permanent Competitive
Analyst - Credit and Transaction Management (CTM) Royal Bank of Canada Putrajaya, Malaysia
Apply now Analyst - Credit and Transaction Management (CTM) Job Summary
Job Description
What is the opportunity?
Do you thrive in working in an interactive team environment? Are you a quick learner of systems, have strong organizational, time management, analytical, written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you will partner with various internal stakeholders to manage the Global Credit Portfolio. As the successful incumbent, you will work on various tasks and projects simultaneously, develop a framework to identify specific areas of focus, evaluate possible efficiencies and provide recommendations to streamline credit-related processes. You will also work closely with other groups within Capital Markets and the Bank to deliver a full range of credit and banking services to multinational and other large corporate relationships.
What will you do?
You will be responsible for the administration of a portfolio of borrowers, which includes multinational and other large corporate lending relationships. Your key responsibilities will include:
Complete Annual Reviews of existing credit relationships which are to be completed in a timely fashion and maintaining a high quality of work. Review credit agreement terms and ensure they are correctly reflected in the Bank's systems and that all credit documentation is accounted for and reviewed on a timely basis (e.g. credit agreements, amendments, waivers, security documents). Monitor receipt of reporting requirements outlined in credit agreements underpinning a portfolio of Global Credit Names. Liaise directly with Agent Banks, Ratings and Monitoring teams, Corporate Banking and other stakeholders to investigate overdue compliance related reporting items; and coordinate escalations to Group Risk Management (GRM) and Account Management Teams as required. Responsible for data integrity on any assigned accounts by ensuring the bank systems reflects all relevant ongoing changes with relevant support and approvals attached as necessary. Collaborate with the various stakeholders to identify specific areas for possible efficiency evaluation and provide recommendations to streamline credit processes. Upkeep and maintain credit, transactional and trading limits in the bank systems. Submit and approve administrative transaction requests as required and permitted under the Delegated Authorities provided by the Chief Risk Officer Responsible to identify and escalate deteriorating situations in ongoing monitoring of the portfolio. Where possible, provide a recommended course of action to stakeholders as appropriate. Other projects & assignments as required, including portfolio and/or audit related reviews that require analytical, research, strategic and problem solving skills. Completion of ad-hoc projects and other duties in order to support the team's planned and unplanned demands.
Working as part of a centralized team supporting different regions will entail being flexible around work timings to enable required engagement with functional and global stakeholders (e.g., this may typically mean attending early morning or late evening/night meetings some days of the week). A greater overlap with stakeholders in Canada will be required initially whilst the job holder is still under training (typically end of shift at 8pm or 9pm). Where business demands require adapting the working shift to enable a greater overlap with the regions being supported, the department lead will work with the team members to formalize this arrangement.
What do you need to succeed?
Must-have: Strong academic credentials including completion of Bachelor's degree in Business, Finance, Economics, or other related field. Highly motivated self-starter and strong work ethic where accuracy, a keen eye for details, and thoroughness is paramount. Strong analytical, credit and technical competencies including a sound knowledge of credit related products. Professional written and verbal communication skills Ability to prioritize, handle multiple tasks under pressure and meet time sensitive deadlines. Ability to exercise sound judgement with respect to exercising delegated authorities for electronic transaction approvals. 1-3 years work experience in a related field, including banking or corporate lending experience, finance and/or risk management. Ability to read and understand complex legal documents (e.g. loan agreements, security documents). Strong credit and analytical skills including the ability to critically assess financial statements and other client reports to draw reasoned conclusions and recommend a course of action. Ability to work effectively within a team environment and to interact at all levels within a large organization. Ability to prioritize, perform well under pressure and meet time sensitive deadlines Proficient in Microsoft suite of products (including Excel, Power Point, Access).
Nice to have: Proficiency in visual data related applications or dashboards, ie Tableau. Proficiency in advanced excel / VBA. Working towards a post graduate finance designation, ie CFA, MBA or CPA, or a post-graduate degree with a focus in business, accounting, economics, mathematics or other quantitative field would be an asset but is not required
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Partner with Credit Transaction Manager's to manage the Global Credit Portfolio Build and maintain strong business relationships with Corporate Banking, Global Transaction Banking, Global Credit, Risk Management, Ratings and Monitoring Team, Global Loans and Administration, Internal and External Audit.
Job Skills Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork
Additional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-07-16
Application Deadline:
2025-08-31 Note
:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I
nclusion
and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.
#J-18808-Ljbffr
Senior Business Support Executive / Assistant Manager (Finance), Real Estate Transaction Management
Posted 4 days ago
Job Viewed
Job Description
Job ID
229263
Posted
20-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**Senior Business Support Executive / Assistant Manager (Finance)- KL**
**About the role:**
Oversee the Financial Accounts of all Corporate Real Estate (CRE) which includes fixed assets management, Annual Operating Plan process, Lease payment in accordance to IFRS 16, provide functional support to all CRE work streams, Capital Project account finalization, database management of property related information within HUB ADM IE/GL accounts are compliant with group standards, external & local regulatory bodies including furnishing statistical information for analysis & reporting purposes locally and regionally. This is a contract role until 2027, with the possibility of extension.
**Roles and responsibilities include:**
+ Ensure the data integrity of fixed asset records are up to date & compliant with GRCA(Group Reporting Chart of Accounts), IAS (International Accounting Standards) & FRS (Financial Reporting Standards)
+ Approve daily maintenance on Fixed Asset File from Invoice & Transfer Journal Report & supporting invoices for new assets
+ Verify & approve maintenance on fixed assets scrapped, sold, traded-in or transferred resulting from policy changes and annual fixed asset reconciliation exercise on all cost centers
+ Regulate internal controls for HUB ADM system by ensuring accuracy & completeness of HUB ADM property related data through changes/additions/deletions to HUB ADM Control File encompassing ADM IE/GL accounts, item codes & properties
+ By closely monitoring & rectifying asset related daily exceptions & un-posted transactions
+ Finalize Capital Projects accounts arising from new branches/relocation/refurbishment fit out works & capital related projects
+ Review & categorize amounts in various WIP GL A/C to bank property/asset/P&L accounts while ensuring conformity to GRCA, FRS & IAS guidelines
+ Process asset maintenance on refurbishment fit out works resulting from branch closures/relocation/new branch opening/restacking WIP accounts
+ Provide assistance on monthly asset movement analysis for FIN reporting and TAX section on CA review for bank's tax computation
+ Supervise Invoice processing & managing accruals
+ Ensure CRE invoices from various work streams are processed timely and contents accurately aligned to accounting standards & policies
+ Monitor & process accruals for CRE related costs
+ Support Portfolio, Transactions & Estate team in processing of lease renewals/standing instructions/refundable deposits in accounting treatment relating to leased spaces & IFRS16 Cash Contra reconciliation
+ Ensure refundable security & utility deposit receipts are recorded & monitored in appropriate GLs on leased spaces (bank premises/holiday residences/ATMs/backup sites)
+ Follow up with PTE on refund of deposits upon lease exits including renovation deposits
+ Monthly reconciliation collaboration with FIN/PTE on IFRS16 variances & subsequent rectification work
+ Provide accurate & timely submission of data for analytical reporting & overall business strategy
+ Generate periodic/adhoc reports to management/users for analysis & reporting purposes
+ Ensuring monthly/quarterly returns are furnished with deadlines
+ Extract and collate statistics for local & regional counterparts including environmental reporting & WIP summary
+ Performing month-end reconciliation/balancing on GL/suspense accounts & follow up action on ageing items
+ Formulate & implement work processes to cater for new systems, business strategies, initiatives, products, troubleshoot, provide guidance for HUB ADM system & maintain optimum efficiency
+ By providing guidance/assistance on the usage of HUB ADM accounts to internal customers/entities
+ Troubleshoot matters arising from system anomalies to HUB ADM system
+ Preparatory activities of furnishing information/clean up exercises/bring down balances relating to Fusion rollout
+ Manage and oversees the Annual Operating Planning process
+ Monitor and tracked all costs against the plan / budget.
+ Monthly updates / data is to be provided for review, analysis and reporting purposes.
+ Work with Regional and local CRE functions to ensure AOP preparation is properly managed and submitted within dateline. Ensure accuracy and data submitted.
**Qualifications:**
+ Bachelor Degree or equivalent in Finance, Accounting, Real Estate or related discipline
+ At least 5 years of experience in finance/accounting, preferably within the real estate industry
+ Knowledge of lease / estate management, real estate transactions
+ Excellent accounting and financial analysis skills
+ Demonstrates excellent understanding of client needs and commercial acumen
+ Strong communication (verbal & written), negotiation and collaboration skills
+ Ability to multi-task and sensitive to cross-cultural exposures
+ Excellent presentation skills and has an analytical mindset to problem solve
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Customer Service
Posted 1 day ago
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Job Description
This job involves assisting customers by handling complaints, processing orders, and supporting promotional activities. It is suitable for fresh graduates, offering an entry point into the workforce.
- Ensure the availability of sales-related equipment and materials.
- Respond to customer complaints and provide after-sales support as needed.
- Store and manage financial and non-financial data electronically and generate reports.
- Process all orders accurately and promptly.
- Inform clients of any delays or issues.
- Monitor team progress, identify shortcomings, and suggest improvements.
- Assist in organizing promotional materials and events.
- Ensure compliance with laws and company policies.
- Record customer complaints, coordinate with logistics and purchasing to address feedback.
- Prepare Halal Certificates for customers.
- File important documents and communicate relevant information.
- Prepare annual reports.
- Perform any additional tasks as required.
1. Minimum Diploma or Bachelor’s Degree in Business Administration, Communications, Marketing, Hospitality, or related fields.
2. Training or certification in Customer Service / Call Center / CRM systems is advantageous.
3. 1-2 years of experience in customer service, relations, or related roles.
4. Strong problem-solving and conflict-resolution skills .
5. Proficiency in Microsoft Office and experience with CRM or customer support platforms .
6. Team player with the ability to collaborate across departments.
7. Attention to detail and high accuracy in handling customer records.
8. Fresh graduates with strong communication skills and internship experience in customer-facing roles are encouraged to apply.
#J-18808-LjbffrCustomer Service
Posted 6 days ago
Job Viewed
Job Description
This company is an aesthetic clinic licensed under the Ministry of Health Malaysia (Kementerian Kesihatan Malaysia, KKM). As a rapidly growing and developing organization, they have ambitious plans to expand their presence across Malaysia. Leveraging advanced technology, the clinic offers high-end services to its customers. This newly established clinic is located in Bangsar, Kuala Lumpur.
Job Responsibilities:
- Provide excellent customer service to clients in person, over the phone, and via email.
- Schedule appointments and consultations, ensuring accuracy and efficiency.
- Greet clients upon arrival and ensure they feel welcome and comfortable.
- Assist clients with product selection, providing information on features, benefits, and usage.
- Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
- Maintain cleanliness and organization of the reception and waiting areas.
- Answer inquiries and address concerns promptly and professionally.
- Assist with administrative tasks such as filing, data entry, and inventory management.
- Collaborate with other team members to ensure a smooth and seamless customer experience.
- Promote and upsell additional products and services to clients as appropriate.
Job Requirements:
- High school diploma or equivalent; additional education or training in customer service is a plus.
- Proven experience in a customer service role, preferably in the aesthetic industry.
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Strong organizational and multitasking abilities, with keen attention to detail.
- Ability to work effectively in a fast-paced environment and remain calm under pressure.
- Proficiency in computer skills, including MS Office and appointment scheduling software.
- Knowledge of aesthetic treatments, products, and procedures is desirable.
- Willingness to learn and adapt to new technologies and procedures.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility to work evenings, weekends, and holidays as needed.
- Commission and discounts for in-house aesthetic services
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Customer Service
Posted 6 days ago
Job Viewed
Job Description
About the role
We are seeking an exceptional Customer Service Representative to join our dynamic team at DGSOL MARKETING'. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their needs are met in a timely and professional manner. This full-time role is based in Kuching Sarawak.
What you'll be doing
- Responding to customer inquiries and requests via phone, email, and other communication channels
- Providing accurate and detailed information to customers about our products and services
- Resolving customer issues and complaints in a courteous and efficient manner
- Maintaining detailed records of customer interactions and following up on outstanding issues
- Identifying opportunities to improve customer satisfaction and suggesting ways to enhance our service offerings
- Collaborating with cross-functional teams to ensure a seamless customer experience
What we're looking for
- Excellent communication and interpersonal skills with a friendly and professional demeanor
- Strong problem-solving and critical thinking abilities to effectively handle customer inquiries and complaints
- Proficient in Mandarin is an advantage
- Previous experience in a customer-facing role, preferably in a call centre or customer service environment
- Ability to work in a fast-paced environment and adapt to changing priorities
- A genuine passion for providing exceptional customer service
Apply now to become our next Customer Service superstar!
Unlock job insightsSalary match Number of applicants Skills match
Your application will include the following questions:
- What's your expected monthly basic salary? How many years' experience do you have as a Customer Service Role? Do you have customer service experience? How many years' experience do you have as a marketing executive? Which of the following Microsoft Office products are you experienced with? Have you worked in a call centre before? Which of the following languages are you fluent in? How much notice are you required to give your current employer?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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#J-18808-Ljbffrcustomer service
Posted 10 days ago
Job Viewed
Job Description
Telemarketing:
1. Customer Research and Data Collection
- Gather potential customer contact information through various channels (e.g., phone, online, CRM systems, etc.).
- Ensure the accuracy and completeness of customer data and update it regularly.
- Research market trends, competitors, and customer needs to support future sales strategies.
2. Outbound Calls and Follow-Up
- Establish contact with potential customers via phone and introduce products/services.
- Provide detailed information about products, pricing, and promotions according to customer needs.
- Answer customer inquiries and effectively communicate the value of the product.
- Follow up with potential customers based on feedback and maintain ongoing communication.
Admin:
-solve some PO & invoice for desiccant customer
工作地点:麻坡
工作时间:周一至周五(9am - 6pm)
职位类型:全职
我们正在寻找一位热情、有责任心的客户服务人员,成为我们与客户之间的纽带。如果你善于沟通、喜欢帮助别人,并希望在稳定有成长的环境中工作,这将是你的理想岗位!
岗位职责:
接听客户电话 / 处理线上咨询
解答客户疑问,跟进客户需求
协助处理订单、投诉与售后服务
与销售团队协调,确保客户满意度
我们希望你:
拥有良好的沟通技巧与服务态度
能够熟练操作电脑及基本文书处理
中英文沟通无碍,会方言者优先
有客服或相关经验者为佳(欢迎应届毕业生申请)
我们提供:
友善的团队氛围与系统培训
良好晋升机会与表现奖金
EPF / SOCSO / EIS 及其他公司福利
有兴趣者请将简历发送至:
或WhatsApp我们:
应征日期: 30/07/2025 (9am - 5pm)
加入我们,一起为客户创造更好的服务体验!
#J-18808-LjbffrCustomer Service
Posted 11 days ago
Job Viewed
Job Description
A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone.
Responsibilities and Accountabilities
- Respond with speed to customer enquiries, and handle and resolve customer complaints.
- Manage customer interactions on the company's social media platforms.
- Provide training to customers when necessary.
- Obtain and evaluate all relevant information to handle product and service enquiries.
- Update and upkeep clients' profiles and databases.
- Sort client data to track target customers and initiate a marketing approach to potential clients.
- Explore efficient alternatives to improve Company's database system.
- Identify and provide feedback from customers for continuous improvement
- Provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims at conversions and brand turnover.
- Escalate critical issues swiftly and accurately to your superior
- Assist the company and management in other related areas when required or requested
- Train and assist other members of the Customer Support Team when required or requested
What are the skills required?
- Minimum (1) one year of similar experience in the field.
- Flexible and quick learner, able to adapt to continuously evolving customer needs and product updates.
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
- Ability to effectively communicate, both written and verbally.
What are the benefits you are looking for?
- Enjoy work-life balance (5 days a week)
- Attractive remuneration and compensation package will be commensurate with experience and qualifications.