What Jobs are available for Real Estate Agent in Malaysia?

**Job Description Summary**
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Join GE HealthCare's Global Real Estate team and help us manage and optimize our real estate properties in Asia Pacific. As a Real Estate/Facilities Planner, you will assist in planning and executing real estate transactions and strategies across various business units. In addition, you will oversee elements of the region's facilities management program. This role is crucial in supporting GE HealthCare's mission to improve lives and create a better working environment for our employees.
**Job Description**
**Roles and Responsibilities**
+ Assist the Asia Pacific Real Estate Portfolio Manager.
+ Support real estate and facilities activities for over 60 sites across Asia Pacific (excluding China)
+ Evaluate real estate options and their financial impacts.
+ Assist in managing property acquisitions, sales, and leases.
+ Management of external real estate service providers.
+ Work with senior leaders to ensure the real estate team is the go-to contact for property transactions.
+ Support industrial location decisions for GE HealthCare businesses.
+ Manage/oversee space planning and projects for GEHC manufacturing sites in the region.
+ Collaborate with different teams to ensure timely and budget-friendly transactions.
+ Assist in preparation of documents such as statements of requirement, due diligence reports, RFPs, LOIs, lease agreements, and purchase and sale agreements.
+ Support strategies to reduce costs and improve the real estate footprint and employee experience.
+ Assist in managing external brokers, suppliers, and consultants.
+ Build relationships with regional business units and other GE HealthCare functions.
+ Ensure accurate data entry and reporting for real estate transactions.
+ Participate in meetings and reviews to track progress.
+ Ensure compliance with all standard operating procedures and safety requirements.
+ Support real estate due diligence for mergers and acquisitions.
+ Oversee Integrated Facilities Management (IFM) operations across 10 countries
+ Coordinate with regional teams to implement best practices and optimize facility operations.
+ Manage the forecast, application and reporting of the operational based and project based budget including real estate budget, IFM budget, project P&E budget and AR application.
+ Monitor and track energy cost reduction measures.
+ Act as a point of contact for specific projects and coordinate resources.
+ Leverage GEHC tools to manage various databases and reporting.
+ Implement best practices and support the rollout of GE HealthCare's Workplace Playbook **Required Qualifications:**
+ +/-5yrs experience in real estate or a related field.
+ Bachelor's degree from an accredited university or college with major in business management, finance, construction, architecture.
+ Good communication skills, both verbal and written (English)
+ Collaborative and flexible working style.
+ Knowledge of office, industrial, and lab properties.
+ Good Excel / Power Point / Word & general computer skills
+ Willingness to learn and work in a global or multi-country setting. **Desired Characteristics:**
+ Strong interpersonal communication and stakeholder engagement skills.
+ Ability to work within established processes and provide a holistic approach to property management.
+ Consideration given to Complimentary capabilities and skills (Project Management / IT / Financial / Negotiation)
+ Innovative and continuously seeking improvement.
+ Entrepreneurial mindset with an understanding of business connectivity.
+ Ability to inspire and lead teams to achieve goals.
+ Knowledge of agile working principles.
+ Basic contract negotiation and influencing skills.
+ Understanding of investment principles like DCF, IRR, and NPV analysis is a plus.
+ Awareness of sustainability principles.
+ Relevant professional qualification (e.g., RICS, MCR) is a plus.We expect all employees to act with humility, build trust, lead with transparency, deliver with focus, and drive ownership - always with integrity.Our total rewards are designed to help you achieve your ambitions. Our salary and benefits are competitive, and you'll find career opportunities in a supportive and collaborative culture.#LI - SE
**Additional Information**
**Relocation Assistance Provided:** No

Customer Service Executive - Real Estate (Mandarin)
Job ID

Posted
26-Sep-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Administrative, Customer Service, Facilities Management
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**Office Location :** CBRE KL BSO, Bangsar South
**About the role:**
As a CBRE Helpdesk Associate - Facilities Management, you will provide help desk support in processing facilities service request received from end users received via phone, emails, and self-service tickets.
This job is part of the Client Care team mainly responsible for work order management: creation, dispatch, and completion monitoring within the agreed SLA.
**What You'll Do:**
+ Manage volume of calls (inbound and outbound), emails, and self-service tickets
+ Gather relevant and complete details from the requestor to create a work order for site responders to resolve the issue
+ Identify customer, site responder needs, concerns, issues with urgency, critical thinking, professionalism, and efficiency; determining all resolutions necessary based on process standards
+ Dispatch the work orders on a timely manner including call outs as required
+ Manage work orders to ensure that work orders are completed within SLA
+ Identify and handle potential and actual critical or emergency requests
+ Provide excellent customer experience via phone and email channels in language of support as applicable - English, Mandarin, Bahasa, Malay.
**What You'll need:**
+ Bachelor's degree in business or any equivalent.
+ Junior experience in a Shared Services Center (SSC) or Business Process Outsourcing (BPO) environment, particularly in call center operations experience or call center management experience is preferred
+ Fresh graduates are welcome to apply.
+ **Must have high proficiency in Malay, English & Mandarin (read/write/speak) as this role will also support China market**
+ Microsoft Office proficient and strong analytical and problem-solving skills
+ Excellent written and verbal communication skills
+ Ability to interact with different enterprise stakeholders, clients, and business partners
+ Quick learner and sharp attention to detail
+ Good coaching and communication skills
+ High standard and regard to quality and integrity
+ Strong time management and organizational skills
+ Ability to provide efficient, timely, reliable, and courteous service to customers
+ Ability to effectively present information
**_Why CBRE_**
_When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants._
**_Applicant AI Use Disclosure_**
_We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process._
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Additional Information**
**Job Number**
**Job Category** Reservations
**Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Real Estate Transaction Management - Assistant Manager/Manager (Kuala Lumpur)
Job ID

Posted
22-Oct-2025
Role type
Full-time
Areas of Interest
Transaction Management
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**About The Role**
A unique and exciting opportunity to be part of and support an Asia Pacific Regional Transaction Management Team, located in Kuala Lumpur, Malaysia. This Regional Transaction Management team is responsible for managing the office portfolio and all commercial lease transactions for one of our global account. The Transaction Management Team is part of one of CBRE's largest Global Integrated Accounts, providing Transaction Management, Project Management and Facilities Management to the Client. The Assistant Manager reports to the CBRE Asia Pacific Regional Transaction Management Lead.
**What You'll Do**
+ Supports Transaction Management Team:Closely tracks all transactions and maintains required documentation in project files,Preparesdocumentation and endorsement requests related to the transaction process flow,Provides transactional financial analysis
+ Serves as regional liaison to lease administration (coordinates with CBRE lease administration team in Europe,ensures accuracy and timeliness of data, and meets all critical dates)
+ Tracks and reports upcoming lease expirations
+ Facilitates commission invoicing and tracking
+ Assists with transaction implementation -Ensures all transactions comply with terms and conditions of the CBRE - Client Master Service Agreement, including all controls requirements,Collects information to enable client to prepare economic analysis for management approval,Prepares proposal packages (acquisition, lease renewal, disposal, etc.) for management approval
+ Improves client relationship through - Clear and effective communication, Interfacing with Client's Real Estate team, Client Business Services, external stakeholders and CBRE brokers, Working as a team to enhance/improve processes, Identifying areas of innovation and improvement and value added service
**What You'll Need**
+ A degree, preferably in Real Estate, Facilities Management, Business, Finance or a related discipline.
+ 3-5 years related experience is preferred
+ Regional exposure to commercial real estate will be an advantage.
+ Ambitious and eager to learn
+ Able to work in a very international environment with different cultures
+ Candidates with experience/knowledge of property transactions and company controls/procedures is required.
+ Thorough and meticulous work practices, excellent attention to detail, remaining task focused
+ Able to work with accuracy under pressure and meet deadlines
+ Able to build and maintain working relationships with clients and colleagues whilst working in a team environment
+ Excellent written and verbal communication skills.
+ Advanced knowledge of financial terms and principles, to conduct advanced financial analysis.
+ Advanced analytical and quantitative skills. Able to comprehend, analyse, and interpret complex documents. Able to solve problems involving several options in situations.
+ Advanced computer software application (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and Internet navigational skills.
+ Excellent interpersonal and communicational skills
+ Strong organizational skills with ability to manage multiple projects simultaneously.
+ Service oriented
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
**AOUR VALUES IN HIRING**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Food & Beverage Sales Agent is responsible for proactively soliciting and managing restaurant sales related opportunities. He / she actively up-sells each business opportunity to maximize revenue opportunities through in-house as well as hot zone sales efforts and achieves personal and team related revenue goals. This role is responsible for driving customer loyalty by delivering service excellence throughout each customer experience, providing service to customers in order to grow the business.
**What will I be doing?**
As the Food & Beverage Sales Agent, you will be responsible for performing the following tasks to the highest standards:
- Develop strategies, concept, support and liaise with the property's Director of Marketing and Communications on all special F&B promotions of the restaurants on the marketing communications and advertising campaigns.
- Manage and be familiar with databases of all outlets and identify key segmented database for a more targeted and effective campaign.
- Promote market awareness and elevate status of outlets and products through different media platforms.
- Be responsible for promoting internally for all upcoming F&B promotions.
- Be activity involved in data base management.
- Research on new possible market segment for all outlets such as reaching out to nearby office buildings and find possible collaboration with premium brands for joint promotions.
- Build successful relationships that generate sales opportunities.
- Work collaboratively with the Commercial department to generate opportunities for new business.
- Build and strengthen relationships with existing and new customers to enable future bookings, including in-house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours.
- Develop relationships within the community to strengthen and expand customer base for restaurants' sales opportunities.
- Manage and develop relationships with key internal and external stakeholders.
- Conduct daily sales activities that achieve department goals.
- Drive in-house capture ratio by working closely with the Marketing Communications department to establish promotions.
- Actively be around in the hotel public areas to engage with guests and generate additional business.
- Develop, plan and execute all Food & Beverage promotions with the Operations and Commercial departments for both internal and external communications related promotions.
- Be an ambassador for the Dining Club program, communicate and support the sales team by driving sales and obtaining feedback on the program.
- Explore opportunities for hosting social events such as birthday parties, secretary parties and networking events in order to maximize revenue.
- Work with the Marketing Communication department on restaurant related promotional activities for hot zones near the hotel.
- Work closely with the Event Management's clients in order to capture more local restaurants' business and utilize previous business as the database to build future opportunities.
- Partner with the Sales & Marketing Account Managers to visit potential accounts and drive restaurant business.
- Attend social functions in order to meet new business opportunities.
- Use negotiating skills and creative selling abilities to create additional restaurant business.
- Use sales resources and administration to support team members effectively.
- Execute and support the operational aspects of business booked.
- Use knowledge of market trends and customer information to maximize revenue.
- Gain understanding of the property's primary target customer and service expectations, serve customers by understanding their business, business issues and concerns.
- Provide exceptional customer service to all guests and customers.
- Act as the guest service role model for restaurants, set a good example of excellent customer service and create a positive atmosphere for guest relations.
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customers and ensuring their satisfaction before and during their visit.
- Drive customer loyalty by delivering service excellence throughout each customer experience.
- Carry out other restaurant sales related responsibilities.
- Work with the hostess team to control and monitor restaurant reservation systems and maintain restaurant database.
- Possess a thorough knowledge of all F&B menus, promotions and communicational activities.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Food & Beverage Sales Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Minimum 2 year of experience in a related field.
- High School diploma or GED.
- 2 years of experience in Food & Beverage, Sales, Marketing, Guest Services, or related professional area.
- Able to read and understand work related documents.
- Able to communicate effectively in writing as appropriate for the needs of the audience.
- Proficient in English to meet business needs.
- Computer literate.
- Good organization and communication skills.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Food & Beverage Sales Agent_
**Location:** _null_
**Requisition ID:** _HOT0BS4B_
**EOE/AA/Disabled/Veterans**

**Additional Information**
**Job Number**
**Job Category** Reservations
**Location** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 5000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Scope : Manage Sales (Selling Property)

Full Time / Part Time

Freelancer

Internship Student

Anyone have interest are welcome to apply

Fresh graduations are accepted

With or without experience also welcome to apply



Benefits :

- Fast Commission

- High Income Promised

- Flexible Time Working

- 1 to 1 Training Provided

- Team Working

- Proven Supporting Systems



Location : Melaka (Ayer Keroh)

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred:**
- 4 year college degree.
- Demonstrated skills in supervising a team.
- Lodging sales experience.
- Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages the development of a strategic account plan for the demand generators in the market.
- Manages the property's reactive and proactive sales efforts.
- Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
- Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
- Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
- Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
- Attends sales strategy meetings to provide input on weekly and overall sales strategy.
- Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
- Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
- Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
- Serves as the sales contact for customers; serves as the customer advocate.
- Serves as hotel authority on sales processes and sales contracts.
- Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
- Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
- Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
- Supports the General Manager by coordinating crisis communications.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
- Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
- Interfaces with regional marketing communications for regional and national promotions pull through.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Develops strong partnerships with local organizations to further increase brand/product awareness.
- Develops and manages internal key stakeholder relationships.
- Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Leadership**
- Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
- Develops sales goals and strategies and verifies alignment with the brand business strategy.
- Executes the sales strategy in order to meet individual booking goals for both self and staff.
- Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
- Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
- Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
- Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
- Creates effective structures, processes, jobs and performance management systems are in place.
- Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
- Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
- Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
- Supports tools and training resources to educate sales associates on winning catering solutions.
- Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
- Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
- Transfers functional knowledge and develops group sales skills of other discipline managers.
- Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
- Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
- Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Company Background :Property Development Position Title: Senior Sales (Developer) Office Location: Krubong, Melaka (Willing to travel)  Salary: Basic Up to RM3,500 + Commission 

Job Responsibilities:

• 3 to 5 years of proven sales experience, preferably in the real estate sector
• Strong track record of consistently achieving or surpassing sales targets
• Excellent communication, presentation, and interpersonal skills with the ability to build rapport quickly and effectively with clients
• Strong negotiation and closing skills, with a consultative approach to sales
• In-depth knowledge of the local real estate market, property regulations, and pricing structures

Interested candidate please apply online or email your updated resume to