13 Radiology Support jobs in Malaysia

Materialise Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Medical Customer Support Engineer role at Materialise

Materialise Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Medical Customer Support Engineer role at Materialise

• Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis
• Manage the flow of incoming cases and initiate their operational processing
• Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images
• Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines
• Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed
• Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process
• Detect and escalate recurring problems on the operational side
• Prepare regular reports regarding the processed cases for invoicing and reporting purposes
• Participate in the integration of medical customer service engineer operations for new partners and/or products
  
  
  

What you will do

• Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis
• Manage the flow of incoming cases and initiate their operational processing
• Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images
• Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines
• Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed
• Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process
• Detect and escalate recurring problems on the operational side
• Prepare regular reports regarding the processed cases for invoicing and reporting purposes
• Participate in the integration of medical customer service engineer operations for new partners and/or products
  
  
  

Your profile

• Possess at least a bachelor’s degree, preferably in biomedical engineering or any related discipline (biotech, bioscience, biomedicine, nursing, etc.)
• A careful and detail-oriented person who is proficient in using computers and software
• Good communication and writing skills in English
• Knowledge, experience, or qualifications in 3D CAD (Computer-Aided Design), medical imaging (radiology/CT/MRI scanners), or anatomy are a plus
• Motivated starters and fresh graduates are encouraged to apply; prior experience in a related field is not a prerequisite, as Materialise will provide training
• You are a team player, willing to integrate into the existing team, and eager to contribute to the team’s performance
  
  
  

Location and type of contract

• Petaling Jaya, Malaysia
• Full-time
• Hybrid
• Associate-level position
• CV in English

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Software Development and Printing Services

Referrals increase your chances of interviewing at Materialise by 2x

Get notified about new Customer Support Engineer jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Technical Service Representative/Assistant Service Engineer/Service Engineer

Petaling Jaya, Selangor, Malaysia 8 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Petaling Jaya, Selangor, Malaysia 8 months ago

Petaling Jaya, Selangor, Malaysia 4 months ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 4 months ago

Ara Damansara, Selangor, Malaysia MYR96,000.00-MYR138,000.00 1 month ago

Petaling Jaya, Selangor, Malaysia 5 months ago

KL Eco City, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Technical Support Engineer (H/F) - AIRBUS HELICOPTERS MALAYSIA SDN. BHD.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Customer Service Engineer (Angio/ CT scan / MRI)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Technical Support Engineer - Azure Databricks

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

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As a Customer Support Engineer, you are the primary technical point of contact for customers. You'll provide operational and administrative support to our customers regarding the processing of clinical cases, offer guidance on product functionality, and ensure an exceptional customer experience. You'll handle the flow of incoming cases and follow up on the timing and on-time delivery of these cases. Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis Manage the flow of incoming cases and initiate their operational processing Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process Detect and escalate recurring problems on the operational side Prepare regular reports regarding the processed cases for invoicing and reporting purposes Participate in the integration of medical customer service engineer operations for new partners and/or products Your profile

Possess at least a bachelor’s degree, preferably in biomedical engineering or any related discipline (biotech, bioscience, biomedicine, nursing, etc.) A careful and detail-oriented person who is proficient in using computers and software Good communication and writing skills in English Knowledge, experience, or qualifications in 3D CAD (Computer-Aided Design), medical imaging (radiology/CT/MRI scanners), or anatomy are a plus Motivated starters and fresh graduates are encouraged to apply; prior experience in a related field is not a prerequisite, as Materialise will provide training You are a team player, willing to integrate into the existing team, and eager to contribute to the team’s performance What we offer

Healthy life-work balance When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony. Hybrid working & flexibility Personal growth and career advancement Team building Innovation is key Location and type of contract

Petaling Jaya, Malaysia Full-time Hybrid Share on: Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.

As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work. Curious to learn more about this position? Reach out to our team to get the answers to your questions.

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Materialise Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Medical Customer Support Engineer

role at

Materialise Materialise Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Medical Customer Support Engineer

role at

Materialise Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis Manage the flow of incoming cases and initiate their operational processing Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process Detect and escalate recurring problems on the operational side Prepare regular reports regarding the processed cases for invoicing and reporting purposes Participate in the integration of medical customer service engineer operations for new partners and/or products

What you will do

Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis Manage the flow of incoming cases and initiate their operational processing Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process Detect and escalate recurring problems on the operational side Prepare regular reports regarding the processed cases for invoicing and reporting purposes Participate in the integration of medical customer service engineer operations for new partners and/or products

Your profile

Possess at least a bachelor’s degree, preferably in biomedical engineering or any related discipline (biotech, bioscience, biomedicine, nursing, etc.) A careful and detail-oriented person who is proficient in using computers and software Good communication and writing skills in English Knowledge, experience, or qualifications in 3D CAD (Computer-Aided Design), medical imaging (radiology/CT/MRI scanners), or anatomy are a plus Motivated starters and fresh graduates are encouraged to apply; prior experience in a related field is not a prerequisite, as Materialise will provide training You are a team player, willing to integrate into the existing team, and eager to contribute to the team’s performance

Location and type of contract

Petaling Jaya, Malaysia Full-time Hybrid Associate-level position CV in English Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Information Technology Industries Software Development and Printing Services Referrals increase your chances of interviewing at Materialise by 2x Get notified about new Customer Support Engineer jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Technical Service Representative/Assistant Service Engineer/Service Engineer

Petaling Jaya, Selangor, Malaysia 8 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 8 months ago Petaling Jaya, Selangor, Malaysia 4 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 4 months ago Ara Damansara, Selangor, Malaysia MYR96,000.00-MYR138,000.00 1 month ago Petaling Jaya, Selangor, Malaysia 5 months ago KL Eco City, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 1 month ago Petaling Jaya, Selangor, Malaysia 1 month ago Technical Support Engineer (H/F) - AIRBUS HELICOPTERS MALAYSIA SDN. BHD.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Customer Service Engineer (Angio/ CT scan / MRI)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Technical Support Engineer - Azure Databricks

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Job Title Technical Support Specialist - Healthcare InformaticsJob Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to focus on delivering excellent healthcare informatics product service support expertise to customer and being there for customers when they need us most. The Technical Support Specialist - Healthcare Informatics is responsible for providing service support expertise to customers, ensuring high customer satisfaction. Activities include resolution of incidents, problems and services requests raised by customers (internal or external). The role provides a conduit between its area of expertise and the cross functional teams; comprising Philips EDI (Healthcare Informatics division) as represented by the Service Desk, Solutions Group, Project Office, EDI Sales and Management.

Key Responsibilities:

• Manage and maintain effective communication with customers in relation to logged service requests.
• Manage effective communication with internal and external cross functional teams.
• Effectively utilize service tools for the logging, triage and classification of cases in line with published work instructions, leading to resolution – remotely or onsite.
• Monitoring of cases to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved
• Negotiating and prioritizing case load with the Service Delivery Manager and/or the support team members.
• Work on root cause analysis of the incident when needed and work with Problem management team or Subject Matter Expert for further analysis.
• Undertaking analysis of cases to identify recurring incidents and liaising with Incident management, Problem management and other functional groups to ensure permanent resolution to these incident types
• Participate in weekly rotating on-call responsibilities, providing 24/7 coverage.
• Work with team to perform preventive maintenance.
• Participate and contribute in cross functional team as an active team member
• Scoping, designing, building, deploying and/or integrating solutions · Fulfilling software implementation deliverables such as detailed design documentation, system build, configuration and testing ·
• Analyzes the unique business, technical and clinical customer requirements to design, build and/or integrate the most appropriate solution · Based on customer requirements, serves as a consultant to provide technical recommendations that best suit the environment.
• Documentation of solutions to ensure support teams and other consultants can participate in support and onward development ·
• Practices strong configuration management and version control · Execute activities as described in the Philips Excellence Process Framework
• Manage and maintain effective communication with customers in relation to logged service requests and project deployment.
• Mentors and trains customers to maintain their systems · Is a customer advocate and leverages insights to drive product decisions.
• Participate and contribute in cross functional team as an active team member. Contributes to the collective learning of Philips, seeking to share knowledge globally; assesses and shares repeatable processes that can be leveraged across multiple projects ·
• Manage effective communication with internal and external cross functional teams.
• Effectively utilize service and project management tools for the logging, triage and classification of cases and time worked against a project in line with published work instructions, leading to resolution – remotely or onsite.
• Resolve technical issues and offer proactive technical support ·
• Monitoring of cases that has been assigned to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved.
• Meeting project milestones and timelines for tasks / activities that has been assigned.
• Negotiating and prioritizing, timelines, case load with various internal stakeholders and/or the support teams.
• Work on root cause analysis of the incident when needed and work with Problem management team for further analysis.
• Undertaking analysis of cases to identify recurring incidents that could be potentially due to quality of deployment during the project phase and liaising with Incident management, Problem management and other functional groups to ensure permanent resolution to these incident types
• Participate project deployment and associated activities which may require working beyond business hours.
• Work with the technical support team to optimize existing install bases with learnings from deployments

To succeed in this role, you’ll need a customer-first attitude and the following:

• Relevant degree in computer science or related technology with a minimum of 5 years overall experience with 3+ years hands-on experience supporting different customer
• Windows Server Administration experience preferred
• Knowledge Oracle database, VMware, Hyper-V, Windows Server application and Network technologies preferred
• Awareness of or Familiarity with Radiological workflow, including DICOM, HL7 etc., preferred but not mandatory.
• Proven proactive, self-starter with ability to assess complicated scenarios, determine action required, and engage appropriately to resolution
• Proven ability to solve problems systematically and effectively, ensures high customer satisfaction
• Self-driven, independent, humble and team spirited with learning aptitude.
• Exhibits leadership through personal responsibility, accountability and teamwork.
• Able to write client-side scripts like PowerShell, batch etc.

How we work at Philips

There are three core ways that define our ways of working - embracing flexibility, being at our best, and impactful collaboration . We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion.

We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips , read stories from our employee blog , find information about our recruitment process and answers to some frequently asked questions .

#J-18808-Ljbffr

Job Title Technical Support Specialist - Healthcare Informatics Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common.

An unwavering sense of purpose

and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. In this role, you have the opportunity to

focus on delivering excellent healthcare informatics product service support expertise to customer and being there for customers when they need us most. The

Technical Support Specialist - Healthcare Informatics

is responsible for providing service support expertise to customers, ensuring high customer satisfaction. Activities include resolution of incidents, problems and services requests raised by customers (internal or external). The role provides a conduit between its area of expertise and the cross functional teams; comprising Philips EDI (Healthcare Informatics division) as represented by the Service Desk, Solutions Group, Project Office, EDI Sales and Management. Key Responsibilities: Manage and maintain effective communication with customers in relation to logged service requests. Manage effective communication with internal and external cross functional teams. Effectively utilize service tools for the logging, triage and classification of cases in line with published work instructions, leading to resolution – remotely or onsite. Monitoring of cases to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved Negotiating and prioritizing case load with the Service Delivery Manager and/or the support team members. Work on root cause analysis of the incident when needed and work with Problem management team or Subject Matter Expert for further analysis. Undertaking analysis of cases to identify recurring incidents and liaising with Incident management, Problem management and other functional groups to ensure permanent resolution to these incident types Participate in weekly rotating on-call responsibilities, providing 24/7 coverage. Work with team to perform preventive maintenance. Participate and contribute in cross functional team as an active team member Scoping, designing, building, deploying and/or integrating solutions · Fulfilling software implementation deliverables such as detailed design documentation, system build, configuration and testing · Analyzes the unique business, technical and clinical customer requirements to design, build and/or integrate the most appropriate solution · Based on customer requirements, serves as a consultant to provide technical recommendations that best suit the environment. Documentation of solutions to ensure support teams and other consultants can participate in support and onward development · Practices strong configuration management and version control · Execute activities as described in the Philips Excellence Process Framework Manage and maintain effective communication with customers in relation to logged service requests and project deployment. Mentors and trains customers to maintain their systems · Is a customer advocate and leverages insights to drive product decisions. Participate and contribute in cross functional team as an active team member. Contributes to the collective learning of Philips, seeking to share knowledge globally; assesses and shares repeatable processes that can be leveraged across multiple projects · Manage effective communication with internal and external cross functional teams. Effectively utilize service and project management tools for the logging, triage and classification of cases and time worked against a project in line with published work instructions, leading to resolution – remotely or onsite. Resolve technical issues and offer proactive technical support · Monitoring of cases that has been assigned to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved. Meeting project milestones and timelines for tasks / activities that has been assigned. Negotiating and prioritizing, timelines, case load with various internal stakeholders and/or the support teams. Work on root cause analysis of the incident when needed and work with Problem management team for further analysis. Undertaking analysis of cases to identify recurring incidents that could be potentially due to quality of deployment during the project phase and liaising with Incident management, Problem management and other functional groups to ensure permanent resolution to these incident types Participate project deployment and associated activities which may require working beyond business hours. Work with the technical support team to optimize existing install bases with learnings from deployments To succeed in this role, you’ll need a customer-first attitude and the following: Relevant degree in computer science or related technology with a minimum of

5 years overall experience with 3+ years hands-on experience supporting different customer Windows Server Administration experience preferred Knowledge Oracle database, VMware, Hyper-V, Windows Server application and Network technologies preferred Awareness of or Familiarity with Radiological workflow, including DICOM, HL7 etc., preferred but not mandatory. Proven proactive, self-starter with ability to assess complicated scenarios, determine action required, and engage appropriately to resolution Proven ability to solve problems systematically and effectively, ensures high customer satisfaction Self-driven, independent, humble and team spirited with learning aptitude. Exhibits leadership through personal responsibility, accountability and teamwork. Able to write client-side scripts like PowerShell, batch etc. How we work at Philips There are three core ways that define our ways of working -

embracing flexibility, being at our best, and impactful collaboration . We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion. We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely. Why should you join Philips? Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you. Visit our careers website to explore what it’s like

working at Philips , read stories from our

employee blog , find information about our

recruitment process

and answers to some

frequently asked questions .

#J-18808-Ljbffr

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A Research Fellow opening is available in the research group of Dr Jin Yueming, at the Department of Biomedical Engineering, National University of Singapore (NUS).

He/she will be required to work closely with the Principal Investigator (PI) on one or more research projects and perform the followings:

• To construct, analyze the medical imaging data, and define the data analytical tasks, which have the clinical value in the real-world employment.
• To develop novel models and algorithms for 2D or 3D medical vision tasks, such as surgical scene segmentation, depth estimation, etc.

Qualifications

• Possess a PhD in related discipline.
• Has strong self-motivation and curiosity.
• Higher priority goes to the candidates who have published first-author papers in top-tier journal and conference about medical imaging.
• Has good programming skills in one of the programming languages: c/c++, Matlab, Python
• Has project experience and values excellent teamwork.
• Proficient in written and verbal communication.
• Open to fixed-term contract

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Join to apply for the Subject Matter Expert (Medical Imaging) role at SUPA .

SUPA helps companies worldwide enhance generative AI with diverse human feedback through our data labeling, visualization, and insights platform. We build, reinforce, and generate labeled data for Computer Vision (CV) models across sectors like medical, construction, retail, and robotics.

The Role

SUPA has partnered with a renowned healthcare institution specializing in medical services, research, and innovation. We seek professionals with ultrasound imaging experience for thyroid conditions to develop cutting-edge AI models that will transform healthcare.

As a Subject Matter Expert, you will label ultrasound data accurately, refine project guidelines, and ensure high-quality annotations to improve AI model performance. Your expertise will enhance the diagnostic accuracy of thyroid detection in AI solutions.

Upon successful completion of the initial project phase, you may continue contributing as a Subject Matter Expert, overseeing project operations and providing advisory support under the Project Delivery Manager's guidance. This is a remote contract role.

Responsibilities

1. Precisely identify and label anatomical structures in ultrasound scans, including the thyroid, nodules, blood vessels, strap muscles, and trachea.
2. Follow project guidelines and standards set by the client.
3. Identify guideline exceptions and compile clarifying questions for the client.
4. Participate in client calls to facilitate communication between the team and the client.
5. Manage future participants with guidance, provide feedback, and host training sessions using proprietary annotation tools.

Ideal Profile

1. Medical degree with radiology or related experience.
2. Proficiency in diagnostic medical imaging, especially ultrasound, and willingness to learn new annotation tools.
3. Attention to detail in identifying structures and errors.
4. People management experience for building high-performing teams.
5. Fluency in English (written and verbal).
6. Availability for 5 hours/day over 3 days initially, with potential for extended hours.
7. Payment rate of USD15/hour for initial contributions.
8. High commitment to oversee the project from start to finish.
9. Strong critical thinking skills.
10. Maintain confidentiality of sensitive data.
11. Access to a computer and stable internet connection.

What’s on Offer?

• Impactful role in AI-driven healthcare solutions.
• Flexible, fully remote working options.
• Potential leadership opportunities in this medical project.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Healthcare Provider
• Industries: Hospitals, Healthcare, Medical Equipment Manufacturing

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Join to apply for the

Subject Matter Expert (Medical Imaging)

role at

SUPA .

SUPA helps companies worldwide enhance generative AI with diverse human feedback through our data labeling, visualization, and insights platform. We build, reinforce, and generate labeled data for Computer Vision (CV) models across sectors like medical, construction, retail, and robotics.

The Role SUPA has partnered with a renowned healthcare institution specializing in medical services, research, and innovation. We seek professionals with ultrasound imaging experience for thyroid conditions to develop cutting-edge AI models that will transform healthcare.

As a Subject Matter Expert, you will label ultrasound data accurately, refine project guidelines, and ensure high-quality annotations to improve AI model performance. Your expertise will enhance the diagnostic accuracy of thyroid detection in AI solutions.

Upon successful completion of the initial project phase, you may continue contributing as a Subject Matter Expert, overseeing project operations and providing advisory support under the Project Delivery Manager's guidance. This is a remote contract role.

Responsibilities

Precisely identify and label anatomical structures in ultrasound scans, including the thyroid, nodules, blood vessels, strap muscles, and trachea.

Follow project guidelines and standards set by the client.

Identify guideline exceptions and compile clarifying questions for the client.

Participate in client calls to facilitate communication between the team and the client.

Manage future participants with guidance, provide feedback, and host training sessions using proprietary annotation tools.

Ideal Profile

Medical degree with radiology or related experience.

Proficiency in diagnostic medical imaging, especially ultrasound, and willingness to learn new annotation tools.

Attention to detail in identifying structures and errors.

People management experience for building high-performing teams.

Fluency in English (written and verbal).

Availability for 5 hours/day over 3 days initially, with potential for extended hours.

Payment rate of USD15/hour for initial contributions.

High commitment to oversee the project from start to finish.

Strong critical thinking skills.

Maintain confidentiality of sensitive data.

Access to a computer and stable internet connection.

What’s on Offer?

Impactful role in AI-driven healthcare solutions.

Flexible, fully remote working options.

Potential leadership opportunities in this medical project.

Additional Details

Seniority level: Entry level

Employment type: Part-time

Job function: Healthcare Provider

Industries: Hospitals, Healthcare, Medical Equipment Manufacturing

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This job is for a Radiographer where you'll greet patients, assist doctors, perform X-rays, dispense medications, and handle billing. You might like this job because it’s a great mix of patient care and hands-on medical work in a friendly environment!

• Be the welcoming face of the clinic—greet and attend to patients warmly.
• Manage patient records and ensure accurate information is updated in IQRIS and medical cards.
• Ensure consistent and professional reception coverage during operating hours.

Clinical & Doctor Support

• Assist doctors during consultations and minor procedures (e.g., wound dressing, minor surgeries).
• Oversee clinical workflows to ensure compliance with SOPs and regulatory standards.
• Maintain cleanliness and readiness of medical tools and consultation rooms.

Radiography Services

• Perform X-ray imaging using proper techniques and patient safety protocols.
• Ensure X-ray machines are always in optimal condition.
• Handle minor maintenance or troubleshooting of imaging equipment when necessary.
• Dispense medications as prescribed by doctors with care and accuracy.
• Monitor inventory closely—especially expiry dates—and maintain stock using the FIFO method.
• Conduct monthly stock checks and report discrepancies.
• Ensure all procedures, treatments, and medications are accurately charged and billed.
• Oversee daily cash collection, reconciliation, and invoicing for corporate clients.
• Liaise with finance on MCO claims and portal submissions.

Other Supportive Duties

• Collaborate closely with colleagues and doctors to provide smooth clinic operations.
• Carry out any additional administrative or clinical support tasks assigned by the Corporate Office.

Job Requirements

Job Requirements:

• Diploma in Medical Imaging, Radiography, or Medical Radiation.
• Minimum 2 years' experience in a clinic or outpatient environment.
• Comfortable with Microsoft Office and clinical management systems (e.g., IQRIS).
• Strong attention to detail and excellent communication skills.
• Customer-service oriented with a positive, professional attitude.
• Clinical support experience or qualifications will be an added advantage.

Why Join Us?

• Career Growth : Internal promotions and long-term progression opportunities.
• Training Provided : IQRIS system training, customer care programs & more.
• Team Culture : Supportive team environment that values collaboration and patient care.
• Fixed Allowances + Opportunities to expand your clinical knowledge

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