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Analyst
Brand: HSBC
Area of Interest: Operations
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style: Hybrid Worker
Date: 27 Oct 2025
Why join us?
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Analyst.
Global Change Delivery (GCD) Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Analyst's Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.
What you'll do:
+ Content heavy role -Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
+ Stakeholder complexity -Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
+ Multi-disciplinary -Analysts need to able to shape business requirements and solution designs.
Value Creation:
+ Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
+ Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
+ Uses systemic thinking and creativity in devising solution options.
+ Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
+ Articulates or translates complex information in clear, meaningful and structured way to suit audience.
+ Understands the Group's priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
+ Questions small-scale business decisions that do not demonstrate alignment to the Group's commercial strategy.
+ Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
+ Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
+ Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.
Operational Performance:
+ Defines requirements management processes and designs detailed business solutions and structures based on business requirements, challenges business intent in a constructive manner.
+ Identifies areas of impact on the target operating model and designs activities to mitigate impact.
+ Manages requirements traceability through design and delivery.
+ Utilises financial skills to develop a high-level business case, considering investment and high level benefits.
+ Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
+ Manages the change audience through the commitment curve with communications, training and development.
+ Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
+ Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
+ Supports project or programme resourcing activities.
+ Allocates tasks and objectives to other analysts on a project or programme.
Capability and People Development:
+ Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
+ Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
+ Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.
What you will need to succeed in the role:
+ Fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients.
+ Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.
+ A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery.
+ Outstanding understanding of HSBC Group structures, processes and objectives.
+ Very strong knowledge of the external environment -regulatory, political, competitors etc.
+ Basic Business reengineering knowledge.
+ Business analysis, requirements gathering and design techniques.
+ Change management and implementation management techniques and approaches.
What additional skills will be good to have?
+ Proven track record as an outstanding analyst, consultant and/or project manager.
+ Overall financial services industry knowledge with specific functional expertise.
+ Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
+ Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
+ Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
+ Effective communication, inter-personal and negotiating skills.
+ Excellent decision making and problem-solving ability.
+ Sound judgmental skills to identify and resolve problems.
+ Experience of managing resources using appropriate communication, delegation and planning skills.
+ Ability to motivate and lead people, employing appropriate management styles.
+ Proven ability to work across regions whilst maintaining a global perspective.
+ Proven ability to work with senior stakeholders and business sponsor.

The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
**Responsibilities:**
+ Manage the problem resolution of advanced production support issues, related to front end applications of Cash and Trade application such as Citidirect, Citi-Connect For Swift, Citi-Connect API, Citi-Connect for Files, etc. Provide support to Host to Host clients, i.e. Connectivity, Encryption, Certificate Update and Payment File Format validation.
+ Manage and address technical related queries from Client, Operations Team and In-country Technical Teams.
+ Track and manage resolution for cases escalated to upper level support team, both internal and external)
+ Verification of system setups to ensure client payments, reports are in accordance with client requirement, including board resolutions
+ Manage external support team to ensure that they meet the agreed SLA
+ Conduct client consulting and introduce best practice to client on Citi e-banking platform
+ Work closely with Technology Implementation Team, Development Team, Product Teams, Vendors, and other internal teams to resolve system issues/defects, bug fixes and address client's queries.
+ Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
+ Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
+ Conduct necessary analyses to address client needs
+ Develop and maintain client portfolio through regular calls and emails Inform clients about problems (system failures, market issues) and provide regular resolution updates
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
**Qualifications:**
+ 4-6 years of experience in a customer support role with technical background
+ Good customer service, communication and interpersonal skills
+ Advanced proficiency in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook) and working knowledge of Windows and macOS operating systems. Basic knowledge of browser configurations (Internet Explorer, Safari) and mobile platforms (Android)
+ Good understanding of basic Host to Host Protocols and Encryption types
+ Proven investigative and analytical skills
+ Good problem resolution skills and ability to break down complex issues
+ Good client communication skills and ability to work with various functional partners
+ Ability to work under tight timeline as there will be Service Level Agreements to follow depending the severity of the issue
+ Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
+ Proven ability to work under limited supervision within a team environment
+ Team player and able to work independently. Adjust priorities quickly as circumstances dictate
**Education:**
+ Bachelor's degree/University degree or equivalent experience
This role represents an exciting opportunity to join Electronic Banking Services division of Citibank Malaysia. The team's primary purpose is to provide post-sales support to customers who engage with Citibank through our digital channels. The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Production Support, Technical Support Team & Customer Service team. The overall objective of this role is to address external customer technical issues and provide ongoing customer service support.
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**Job Family Group:**
Customer Service
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**Job Family:**
Institutional Customer Service
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Position Snapshot**
Location: Chembong, Negeri Sembilan
Company: Nestlé Malaysia
Full-time Bachelor's Degree
3+ years of experience
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, weare a human environment - passionate people driven by the purpose of enhancing the quality of life andcontributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
**A day in the life of.**
a) **Make or Buy decision**
+ Coordinate with Financial Controllers for a thorough make or buy assessment, to ensure that the most cost efficient decision is made, while supporting business growth and profitability.
b) **Competitive Bidding**
+ Evaluate and validate the offer from co-man/co-filler/co-packer to ensure that it is competitive, working together with GP + Legal + Co-Man team
+ Review tolling fee and validate increases (if applicable) to ensure that they are properly justified
+ Review material losses clause to ensure it is aligned with direction/target that is expected of a Nestlé MYSG factory
+ Review the reasonableness of any other clauses in the agreement pertaining to cost (e.g. financial component, warehouse storage fee, machine rental, etc.)
+ Review and validate ad hoc claims/expenses from co-man/co-filler/co-pack where applicable, to ensure accuracy and validity of claims/expenses
c) **Source to Pay**
+ PR/PO to co-man/co-filler/co-packer raised and approved on timely basis to avoid supply interruption
+ PR/PO to co-man/co-filler/co-packer for additional ad hoc expenses, where applicable (e.g. OT for additional run requested by Nestlé, analysis cost agreed to be borne by Nestlé, etc.)
+ Blocked/parked invoices related to co-man/co-filler/co-packer to avoid service interruption
d) **Claims/Rebate**
+ Ensure any claims/rebate due from co-man/co-filler/co-packer are billed/raised timely
+ Follow-up with co-man/co-filler/co-packer to ensure timely payment
e) **Variances**
+ Monitor performance of weekly material usage variances for co-man/co-filler/co-packer
+ Work with co-man/co-filler/co-packer to investigate root cause of any positive/significant negative variances, and define action plans
+ Challenge co-man/co-filler/co-packer for continuous improvement on variances
+ Ensure stock count are being conducted on a monthly basis and all material variances are properly investigated
f) **Cost savings project**
+ Work with co-man/co-filler/co-packer to identify opportunities for material variances
+ Identify opportunities for tolling fee reduction, with increase in volume, increase efficiency on the line, labor optimization, etc.
g) **Audit/Compliance**
+ Monitor processes and practices in co-man/co-filler/co-packer to ensure that they are complying with Nestlé requirements and clauses stipulated in the agreement, e.g. insurance coverage for stock, storage condition in warehouse, Halal certified, etc.
+ Coordinator for Nestlé Internal Audit with co-man/co-filler/co-packer
**What will make you successful**
+ Minimum 3 years of experience working in Audit background
+ Experience in working in cross-functional and networked organisation (internal and external providers)
+ Able to have good working relationship with stakeholders and good team player
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

Finance Analyst
Job Description
**Job Summary**
We are seeking a Financial Analyst with 4-6 years of experience in financial Analysis to join our team. The ideal candidate will have a strong background in Financial Analysis, financial close processes and reconciliations, with the ability to ensure accuracy and integrity in all financial data. This role requires a detail-oriented professional who is highly proficient in Excel and experienced with ERP systems such as SAP, Hyperion, or similar ERP system. The successful candidate will play a key role in supporting monthly, quarterly, and annual closing activities, as well as ad-hoc reporting requirements.
**Key Responsibilities**
- Prepare, review, and analyse financial reports, forecast and business performance metrics.
- Support and execute monthly, quarterly, and annual financial close processes.
- Perform reconciliations and resolve discrepancies in a timely manner.
- Assist with budgeting, forecasting, and variance analysis
- Leverage ERP systems (SAP, Hyperion, or similar) to extract, validate, and analyse financial data.
- Collaborate with cross-functional teams to ensure accuracy and completeness of financial data
- Communicate key financial insights and recommendations to Senior Management in a clear and concise manner.
Qualifications
- 4-6 years of experience in accounting, financial analysis, and reporting.
- Bachelor's degree in accounting, Finance, Business Administration, or a related field.
- Strong proficiency in Microsoft Excel, PowerPoint, and other Microsoft applications.
- Hands-on experience with ERP systems (SAP, Hyperion, or similar) is required.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to multi-task, prioritize workload, and meet tight deadlines in a dynamic environment.
- Excellent English verbal, written, and reasoning skills.
- A goal-oriented team player with a proactive and problem-solving mindset.
- Any level of communication in Japanese is not compulsory but an advantage.
Company Description
Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world-leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world's leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you.
Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what's next in electronics and the world.
Additional Information
Renesas is an embedded semiconductor solution provider driven by its Purpose ' **To Make Our Lives Easier** .' As the industry's leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ' **To Make Our Lives Easier** .'
At Renesas, you can:
+ **Launch and advance your career** in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
+ **Make a real impact** by developing innovative products and solutions to meet our global customers' evolving needs and help make people's lives easier, safe and secure.
+ **Maximize your performance and wellbeing** in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.
Are you ready to own your success and make your mark?
Join Renesas. Let's **Shape the Future** together.
Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement ( .
Renesas is an embedded semiconductor solution provider driven by its Purpose ' **To Make Our Lives Easier** .' As the industry's leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ' **To Make Our Lives Easier** .'
At Renesas, you can:
+ **Launch and advance your career** in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
+ **Make a real impact** by developing innovative products and solutions to meet our global customers' evolving needs and help make people's lives easier, safe and secure.
+ **Maximize your performance and wellbeing** in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.
Are you ready to own your success and make your mark?
Join Renesas. Let's **Shape the Future** together.
Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement ( .
We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.
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**Department** Finance
2. **Location** Bayan Lepas
3. **Remote** No
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Business Analyst
Brand: HSBC
Area of Interest: Operations
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style: Hybrid Worker
Date: 16 Oct 2025
Why join us?
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Business Analyst .
Global Change Delivery (GCD) Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst's Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.
What you'll do:
+ Content heavy role - Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
+ Stakeholder complexity - Business Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
+ Multi-disciplinary - Business Analysts need to able to shape business requirements and solution designs.
Value Creation:
+ Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
+ Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
+ Uses systemic thinking and creativity in devising solution options.
+ Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
+ Articulates or translates complex information in clear, meaningful and structured way to suit audience.
+ Understands the Group's priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
+ Questions small-scale business decisions that do not demonstrate alignment to the Group's commercial strategy.
+ Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
+ Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
+ Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.
Operational Performance:
+ Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner.
+ Identifies areas of impact on the target operating model and designs activities to mitigate impact.
+ Manages requirements traceability through design and delivery.
+ Utilises financial skills to develop a high level business case, considering investment and high level benefits.
+ Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
+ Manages the change audience through the commitment curve with communications, training and development.
+ Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
+ Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
+ Supports project or programme resourcing activities.
+ Allocates tasks and objectives to other analysts on a project or programme.
Capability and People Development:
+ Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
+ Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
+ Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.
What you will need to succeed in the role:
+ Fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients.
+ Knowledge on Insurance Domain is preferred
+ Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.
+ A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery.
+ Outstanding understanding of HSBC Group structures, processes and objectives.
+ Very strong knowledge of the external environment -regulatory, political, competitors etc.
+ Basic Business reengineering knowledge.
+ Business analysis, requirements gathering and design techniques.
+ Change management and implementation management techniques and approaches.
What additional skills will be good to have?
+ Proven track record as an outstanding analyst, consultant and/or project manager.
+ Overall financial services industry knowledge with specific functional expertise.
+ Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
+ Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
+ Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
+ Effective communication, inter-personal and negotiating skills.
+ Excellent decision making and problem solving ability.
+ Sound judgmental skills to identify and resolve problems.
+ Experience of managing resources using appropriate communication, delegation and planning skills.
+ Ability to motivate and lead people, employing appropriate management styles.
+ Proven ability to work across regions whilst maintaining a global perspective.
+ Proven ability to work with senior stakeholders and business sponsor.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** QUA - Quality
**Role:** Analyst
**SAP Short Name:** ANA
**Job Title:** Quality Analyst
**Job Code:** ANA-OPS-QUA
**Job Level:** Band 07
**Direct/Indirect Indicator:** Indirect
**Summary**
Provides process documentation and quality system audits. Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Creates, publishes, controls and constantly improves process documentation for the entire organization.
+ Process documents define policies, procedures, systems, and business practices and provide employees with "operating manuals” which describe manufacturing operations, guide on-the-job training, and remind production operators of key "Make Sure Points."
+ Obtains data/information from independent observation, consultation with technical staff, and a study of engineering notes, specifications and documents.
+ Creates and maintains standard templates for the various types of process documents and associated information. Stores documents on-line in various databases (Matrix, QMX, Lotus Notes).
+ Provides web links for all 2nd level documents that are referenced from the Quality Manual.
+ Develops, maintains, and communicates a change management process that conforms to ISO standards.
+ Initiates and participates in an annual review process to ensure data integrity and revises existing documentation to reflect process changes.
+ Notifies appropriate personnel when new documents have been released and provides controlled copies when necessary.
+ Guides ISO auditors through documentation, answering and/or redirecting questions.
+ Acts as the lead auditor for Internal Quality System Audits.
+ Plans, directs, performs, and reports the results of process, product, systems, supplier, and ISO quality audits.
+ Performs independent, comprehensive reviews of the existence, correctness and effectiveness of standards and controls used to perform specific functions.
+ Develops, documents, and monitors key processes such as the Corrective Action Process, Audit Process, etc.
+ Provides consultation and training in the areas of Quality methods, SPC, Workmanship, PCA skills, standards, audit, etc.
+ Hosts Customers, Government, ISO or other auditors by providing them necessary assistance in defining and translating quality requirements.
**Knowledge/Skills/Competencies**
+ Working knowledge of engineering and supply chain systems (e.g., SQL, TMDB, COBRA, BPCS, PDM).
+ Knowledge of inventory management and supply chain planning processes.
+ Basic programming skills.
+ Strong understanding of documentation processes & quality systems.
+ Strong understanding of ISO standards.
+ Good analytical and problem solving skills.
+ Ability to exercise good judgement in implementing change orders that affect pricing, costs, and manufacturing processes.
+ Ability to effectively communicate with a wide variety of internal and external customers.
+ Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Word, Lotus Notes, Excel and Documentation control systems, FrameMaker, Visio, HP-UX.
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Two to Four years relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

**ABOUT YOUR ROLE:**
_The Costing Analyst, Operational Costing primarily based in Kuala Lumpur, Malaysia, will be a part of the Costing Management function in the Product Supply Enablement organization at VF Corporation. Located at Kuala Lumpur, the Costing Analyst, Operational Costing for (TBD - APP, FTW/EQ) is responsible for costing operations that support 100's of millions of dollars' worth of product cost across VF's portfolio of brands and products. This professional will support modernization and standardization of costing approaches utilizing consistent data-driven, automated and efficient processes in partnership with VF product sourcing teams and product supply Vendors in the country of manufacturing. This individual will fully leverage "One VF" scale through use of harmonized and scalable fact-based costing methodologies. The costing professional will play an important role with a focus on operational costing optimization. The individual will partner closely with other functions in the Product Supply Organization to ensure process and best practice adherence._
**YOUR RESPONSIBILITIES WILL INCLUDE:**
_Include but not limited to_
+ _Operations:_ _-_ _Ability to manage seasonal costing calendar and associated activities (cost validation, system updates,_ _maintenance), support with information for negotiation with vendors and cost related analysis._ _-_ _To manage buy price updates for Purchase Order creations_
+ _Ability to manage multiple business models / styles with different factories / costing submissions simultaneously in a short lead-time._
+ _Profitability: Provide timely and relevant insights to the respective Sourcing and Costing stakeholders, supported by the Materials and Costing Intelligence teams, to identify opportunities to design to higher profitability and support cost negotiations with Vendors._
+ _Connectivity: Assemble and deliver information to Product Sourcing, Brand, Product Vendors, Planning, Material Supply, Logistics and Engineering that enables a valuable One-VF Global Costing Strategy._
+ _Stakeholder Management: Collaborate and align across PSE & Product Sourcing Organization as well as with the vendors through continuous communication and proactively bring forth ideas for process improvements._
+ _Reporting - Assist on direct reporting needs from Brand / Product Sourcing / Costing manager not limited to Costing Data Warehouse update, Margin review reports, Purchase Infor Records (PIR), and other tasks as assigned by the reporting manager._
+ _Process Improvements: Provide input in support of improving costing activity productivity and efficiency through eliminating redundancies, automating repetitive tasks, and optimizing processes._
+ _Standardization: Ensure processes adherence within your scope of brands and vendors to leverage one-VF scale and operating procedures across the enterprise._
+ _Travel: Minimal travel required_
**WHAT WE WILL BE LOOKING FOR IN YOU:**
_Competency requirements:_
+ _Highly collaborative and trusted professional with a strong work ethic_
+ _Ability to adopt change and transformation._
+ _Ability to manage multiple stakeholder groups and deliver business results in a manner that fits with VF's guiding principles._
+ _Experience in business improvements desired_
+ _Experience in a global matrix environment including strategic and innovative thinking._
+ _Digital and analytical mindset with a passion for efficiency and process innovation_
+ _Strong communication and problem-solving skills._
+ _Team Player and with the ability to work independently with minimal supervision._
_Skill Requirements:_
+ _Ability to embrace change._
+ _Good analytical and reasoning skills_
+ _Eager to learn and adopt new methods, tools, technologies._
+ _Good communication skills: diplomatic, open, good listener, direct, succinct_
+ _Language Proficiency: Oral and written fluency in English_
+ _System Proficiency (Product Lifecycle Management - PLM, Enovia, Tableau, INFORNexus)_
+ _Strong Microsoft Office Proficiency (i.e., Advance Excel skills)_
+ _1 to 2 years of experience in Costing / Operations (Apparel, Footwear, Equipment / Accessories industries)_
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VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.

The Logistics Analyst is responsible for analyzing, optimizing, and improving the company's end-to-end logistics operations. This role provides data-driven insights to enhance supply chain efficiency, reduce transportation and warehousing costs, improve service levels, and ensure seamless material and product flow across the network.
**Key Responsibilities**
+ **Data Analysis & Reporting**
+ Collect, analyze, and interpret logistics data related to transportation, warehousing, and inventory management.
+ Develop dashboards and KPI reports to track logistics performance (e.g., cost per shipment, on-time delivery, carrier performance).
+ Identify trends, variances, and improvement opportunities through root cause analysis.
+ **Process Optimization**
+ Evaluate logistics processes and recommend strategies to improve efficiency and cost-effectiveness.
+ Support logistics network design and optimization initiatives (e.g., route planning, carrier selection, warehouse layout).
+ Implement continuous improvement projects using Lean, Six Sigma, or similar methodologies.
+ **Transportation & Distribution**
+ Support freight planning, shipment scheduling, and carrier management activities.
+ Analyze freight rates, mode selection, and lane performance to ensure best-value transportation.
+ Coordinate with 3PL/4PL providers to ensure compliance with service and cost objectives.
+ **Inventory & Supply Chain Support**
+ Monitor inventory levels and support supply planning to maintain optimal stock levels.
+ Collaborate with procurement, production, and warehouse teams to align logistics with operational needs.
+ Support system transactions and data accuracy in ERP/WMS/TMS platforms.
+ **Compliance & Documentation**
+ Ensure all shipments comply with trade regulations, customs requirements, and company policies.
+ Maintain accurate documentation for inbound/outbound logistics activities.
+ **Cross-functional Collaboration**
+ Partner with finance, operations, and customer service teams to ensure end-to-end logistics alignment.
+ Provide analytical support for cost reviews, budgeting, and forecasting.
**Qualifications**
+ **Education:** Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or related field.
+ **Experience:** 2-5 years of experience in logistics, supply chain analysis, or transportation management.
+ **Technical Skills:**
+ Proficiency in MS Excel, Power BI/Tableau, and ERP systems (SAP, Oracle, or equivalent).
+ Experience with Transportation Management Systems (TMS) and Warehouse Management Systems (WMS) preferred.
+ Strong understanding of Incoterms, freight terms, and logistics cost structures.
+ **Analytical & Interpersonal Skills:**
+ Strong quantitative and problem-solving abilities.
+ Excellent communication and cross-functional collaboration skills.
+ Ability to manage multiple priorities in a fast-paced environment.
**Key Performance Indicators (KPIs)**
+ Logistics cost reduction (% vs. baseline)
+ On-time delivery performance
+ Freight utilization efficiency
+ Inventory accuracy and turnover rate
+ Data accuracy and reporting timeliness
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Selangor, Malaysia
**Job Family Group:**
Finance
**Worker Type:**
Regular
**Posting Start Date:**
October 3, 2025
**Business unit:**
Finance
**Experience Level:**
Experienced Professionals
**Job Description:**
**What's the role**
This role as a PAR Analyst is for those who has a strong accounting and business planning background, known for his/ her enthusiasm and ability to work effectively across interfaces and bring people together to drive a common agenda for SMEP Upstream Planning and Appraisal activities. This role provides excellent platform for those who would like to pursue their career in Upstream, as it provides opportunities to across multiple discipline in managing the risks of th SMEP Business
Shell Malaysia Exploration and Production (SMEP) has a large portfolio, with a highly complex Production Sharing Contract (PSC) environment and cost allocation rules encompassing 20+ active PSCs through 7 legal entities, involving 10 +JV partners and a National Oil Company (PETRONAS)
**What you'll be doing**
Reporting directly to the PAR Lead; working with Senior PAR analyst, Asset Financial Planners, Finance Advisors, Asset Finance and other business stakeholders in SMEP to deliver finance activities first time right. This role will be key in contributing, preparation and submission of planning, budgeting, latest estimate, appraisal and performance overviews such as: Latest Estimates (LE), Operating Plan (OP) and in the coordination of the Monthly Appraisal (MA) process. As such, the role holder needs to have a proven ability to work effectively across organizational boundaries with an ability to support and implement Global PAR initiatives. The role holder also must have a proven track record to translate complex issues into clear actions and ability to intuitively operate at strategic view as well as at a detailed level depending on the context and scenario.
**What you bring**
PAR Analyst will be working with Senior PAR analyst, Asset Financial Planners, Finance Advisors, Asset Finance and other business stakeholders in SMEP to deliver finance activities first time right. This role will be key in contributing, preparation and submission of planning, budgeting, latest estimate, appraisal and performance overviews such as:
+ SMEP financial information for Latest Estimates (LE), Operating Plan (OP) and in the coordination of the Monthly Appraisal (MA) process.
+ Take ownership for quality of data and analysis for specific focus areas (e.g. KPIs, assets, etc).
+ Provide insightful analysis to support decision-making and drive the performance improvement agenda
**Stakeholder Management:**
Develop productive relationships with key stakeholders including Central PAR.The incumbent must have a good track record of being a team member as dealing effectively with multiple stakeholders is an important part of the position. The stakeholders includes Controllers, Asset Finance, Finance Advisor and finance teams of our business partners.
**Project Management:**
- Work as a pool to enable peak load management. Where relevant , peer coaching other team members in areas of expertise.
- Delivers assigned activities and ensures optimization of activity execution and resources.
- Able to problem solves within the assigned deliverables.
- Support and implement Global PAR initiatives ie. UAT tester
**Process Improvements:**
The incumbent must promote continuous improvement environment. Propose alternatives if current approach/process could be done in a more effective manner while achieving its business objective.
**Requirement:**
+ Preferably a Graduate in a finance related discipline with a Professional Qualification (MIA/ACCA/CIMA/ACA or equivalent) with 3- 4 years of post-qualification and having at least 1 year of relevant experience in Business Performance Management & Business Partnering.
+ Experience with continuous improvement is important and will be developed
+ Mindset to drive true global standards in a customer centric way
+ Technical capabilities in automation and data management or the aptitude to develop these skills
+ Self-starter with a track record of performance and proven ability to deliver quality results under significant time pressure and to tight deadlines
+ Strong interpersonal & leadership skills with personal confidence to quickly build credibility, respect and rapport
+ Strong analytical and numerical skills
+ Able to work across organizational boundaries with a diverse group of colleagues and stakeholders at multiple levels in the organization
**Additional Information:**
-Experience of understanding the ERP systems
-Good working knowledge of digital tool, Power Query, Power Apps, Microsoft Excel, Power Point, chart analysis etc are required.
-Good communication skills with the proven ability to effectively challenge senior management
-Pro-active approach and the ability to identify and support resolving First Time right issues (e.g.: complex accounting & reporting issues) in a dynamic environment.
-Proven track record of being a good team player
Note that this job description contains generic, non-exhaustive information on the scope, expected deliverables and requirements of the role.
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmes.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
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**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
**Set Up Your Job Alerts ( can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_