496 Quality Manager jobs in Malaysia

QUALITY CONTROL MANAGER
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Supervise and control all incoming material, process, outgoing product quality and drive continuous quality improvement.
**Job Requirements**
People Management
Lead the quality control and quality assurance department, including Failure analysis, SI testing , Allocate and balanced work across direct reports; reviewed and provided timely performance feedback to direct reports; mentored, developed and motivated them; guide resolve tough people/functional issues in the team; submit manpower application; interview candidates and provide feedback to achieve the section performance target, retain and develop key talent Assure compliance to requirements and optimization of process capabilities to ensure product quality, customer service, and cost-effectiveness. Led the team to reduce DPPM, customer complaints, customer returned values, and quality costs.
Procedure & Policy
Check the department policies initiate the policy change and prepare the related materials and follow up and monitor the policy execution; to ensure the procedures and policies in line with corporate standards are well executed.
Budgeting
1. Communicate with functional teams and prepare department budget and work plan annually and compare the expenses with the budget monthly; summarize the result, analyze and report to department director to propose practical department budget and conduct effective control.
2. Working with the management team to develop a quality plan and set up annual goals, build a strong implementation plan, and monitor to ensure target achievement. Applies sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
Quality Control
1. Lead the incoming material section and supplier management, facilitate quality improvement, and follow up on the improvement results.
2. Monitor the operation to comply with working instructions and find potential risk and take necessary actions.
3. Monitor the outgoing product quality control to ensure the resources are properly allocated and working instructions are well understood and executed by inspectors; Monitor the training conducted.
4. Monitor the on-site application of quality tools in order to ensure effective quality control and meet quality requirement
Customer Complaint
1. Monitor the customer complaints analysis and follow-up corrective actions.
2. Initiate and organize monthly quality meetings to review the quality issues and facilitate improvement actions.
3. Negotiate with customers about quality issues solving.
4. Conduct regular visits to customers and keep good relationships.
5. Monitor the customer complaint follow-up actions and feedback from the system in China.
6. Evaluate the RMA and follow up RMA dispose to timely solve customer complaint issues in cost-effective way and improve customer satisfaction.
Quality Issue
Guide the engineers to solve on site quality issues and take preventive actions; help to solve cross-function issues and evaluate and balance the quality, delivery, and cost to solve quality issues timely and prevent similar cases happen. Lead problem-solving of supplier-related defects, lead supplier improvement initiatives analyze manufacturing and supply chain quality data and lead problem-solving activities.
Quality Improvement
1.Initiate and monitor the monthly cross audit, review the results, and follow up the corrective actions; review the department 6 Sigma improvement monthly; and monitor the engineers conduct of daily quality improvement in order to drive continuous quality improvement.
Reporting
1. Prepare the operation performance report and send to GM.
2. Collect and analyze the quality-related data; and report to DND BU Quality.
3. Team timely and accurate report to management and related parties.
**What your background should look like**
+ Bachelor's degree (Major in process engineering or quality)
+ 8-10 years working experience in quality areas including 5 years of people management.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Prai, Penang, 07, MY, 13600
City: Prai, Penang
State: 07
Country/Region: MY
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Quality
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world. Job Overview

Supervise and control all incoming material, process, outgoing product quality, and drive continuous quality improvement. Job Requirements

People Management Lead the quality control and quality assurance department, including failure analysis, SI testing, allocating and balancing work across direct reports; reviewing and providing timely performance feedback; mentoring, developing, and motivating team members; resolving tough people/functional issues; submitting manpower applications; interviewing candidates; and providing feedback to achieve performance targets, retain, and develop key talent. Ensure compliance with requirements and optimize process capabilities to ensure product quality, customer service, and cost-effectiveness. Lead initiatives to reduce DPPM, customer complaints, returned values, and quality costs. Procedure & Policy Check department policies, initiate policy changes, prepare related materials, and monitor policy execution to ensure compliance with corporate standards. Budgeting Coordinate with functional teams to prepare annual department budgets and work plans, compare expenses monthly, analyze results, and report to the department director. Develop quality plans with management to set annual goals, build implementation strategies, and monitor progress. Apply systematic problem-solving methodologies to identify, prioritize, communicate, and resolve quality issues. Quality Control Lead incoming material and supplier management, facilitate quality improvements, monitor operations for compliance with instructions, identify risks, and ensure proper resource allocation. Oversee outgoing product quality control, monitor training, and ensure effective application of quality tools. Customer Complaint Management Analyze customer complaints, organize monthly quality review meetings, negotiate with customers, conduct site visits, and monitor follow-up actions to resolve issues cost-effectively and improve satisfaction. Quality Issue Resolution Guide engineers to resolve on-site quality issues, assist in cross-functional problem-solving, and lead supplier-related defect resolution and improvement initiatives. Quality Improvement Initiate and monitor monthly cross-audits, review Six Sigma improvements, and oversee daily quality improvement activities to ensure continuous enhancement of quality standards. Reporting Prepare operational performance reports, analyze quality data, and report findings to management and relevant stakeholders. Candidate Profile

Bachelor's degree in process engineering or quality-related field 8-10 years of experience in quality management, including 5 years in people management Core Competencies

SET: Strategy, Execution, Talent (for managers)

Location:

Prai, Penang, MY, 13600 Travel:

10% to 25% Requisition ID:

Function:

Quality Job Segment:

Supply Chain Manager, Quality Manager, Operations, Customer Service

#J-18808-Ljbffr

Principal Accountabilities (Key Result Areas)

• Facilitate & drive quality and continuous improvement projects.
• Be a part of the Quality initiative to roll out ISO, COPC, Six Sigma and other quality standards.
• Design and development of quality related initiatives (COPC, ISO, Six Sigma, and ensure quality measures are aligned with overall Business objectives.
• Provide support towards continuous improvement programs like Six Sigma across various functions to create and enhance value to clients.
• Track and report performance on organizational objectives and engagement objectives (Balanced Scorecard) & drive productivity score.
• Support Quality managers in tracking performance against organization objectives.
• Work with Service Delivery Leads to optimize the quality of the assigned projects by recognizing, enhancing and sharing quality best practices.
• Prepare quality improvement plans and monitors calibration levels.
• Conduct Quality audits to ensure the quality systems are being implemented consistently and effectively
• Establish & Drive Six Sigma program as an integral part of the daily business.
• Monitor and audit the deployed processes for effectiveness and efficacy.
• Develop goals, objectives and plans for six sigma and provide innovative leadership to drive quality performance within the business.
• Direct the improvement in the various processes, recognize the need for changes, and initiate appropriate improvement actions to enhance operating effectiveness while reducing total costs and increasing the productivity gains.
• Be responsible for compliance of the Service Level Agreements (SLAs). Responsible for the Visual Management of dashboards and metrics of their respective shop floors.
• Supporting key stakeholders (like Operations & BD) in building repository of case studies of the projects / initiatives that have driven business impact.
• Coach and Mentor Green Belts. Ensure effective selection, assignment, motivation, development, performance management and recognition of employees.

Requirements

• Preferable to have knowledge who have manage Airlines/ Travel Background client
• Team player, multi-tasker, high attention to details, strong follow up and a great memory.
• Has excellent communication, interpersonal, and negotiation skills.
• Other key management attributes & Key Performance Indicators (KPIs) as agreed.

#J-18808-Ljbffr

Purpose Statement: The Mgr - Quality supports the strategic planning, development, execution and compliance of Plexus’ corporate Quality Management System (QMS) to all applicable quality regulations and standards. To differentiate Plexus from the competition, the Mgr - Quality supports and helps creates a culture of quality and helps builds customer confidence by leading Plexus’ quality, supplier and regulatory teams (as applicable) and collaborating across the enterprise in order to ensure Plexus delivers defect free designs and products.

Key Job Accountabilities:

• Quality Management Representative: Leads overall Quality function as QMS Management Representative for the site, inclusive of; Quality Engineering, Regulatory Compliance (as applicable to the QMS), and Supplier Quality.
• Quality Performance: Leads monitoring and maintenance of site Quality Metrics in order to identify and deploy best practices and drive continuous improvement. In addition, help develop and upgrade Quality site talent to ensure success.
• Continuous Improvement: Drive the use of problem solving tools and methodologies consistent with the lean sigma Plexus culture. Accountable to drive and lead the CAPA performance and execution within the region. Lead the operational quality assurance, supplier quality and QMS/regulatory teams to establish a quality roadmap for the continual improvement of manufacturing operations and supply base to improve quality, cost and delivery of customer products.
• Audits: Manage external/internal site audit processes and associated improvement cycle.
• Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education/Experience Qualifications:

• Bachelor’s degree and a minimum of 5 years of experience in the related field, or a Master’s degree and at least 3 years of relevant experience. May require previous supervisory experience.
• A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.

Other Qualifications:

• Displays Plexus Core Values as applicable.
• Advanced knowledge and implementation experience in applicable QMS standards and regulations (i.e. ISO 9001, AS9100, FDA QSR, TL9000, etc.).
• Advanced knowledge in applicable industry standards (IPC, J-STD, etc.).
• Capability to assess, manage, develop, and mentor Quality organization personnel.
• Knowledgeable in Lean and Six Sigma concepts and tools.
• Expert communication and presentation skills.
• Knowledgeable in data analysis tools.
• Strong cross-functional team building skills.
• Ability to lead and multi-task in a dynamic environment.
• Ability to quantify and assess benefits/risks of process improvements.
• General office equipment and materials.

Physical Requirements:

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements:

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

About Us

Since 1979, Plexus has been partnering with companies to create the products that build a better world. We are a team of over 20,000 individuals who are dedicated to providing Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing and Sustainability Services. Plexus is a global leader that specializes in serving customers in industries with highly complex products and demanding regulatory environments. Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle. For more information about Plexus, visit our website at .

#J-18808-Ljbffr

Join to apply for the Quality Manager role at Bureau Veritas North America

1 week ago Be among the first 25 applicants

Join to apply for the Quality Manager role at Bureau Veritas North America

Get AI-powered advice on this job and more exclusive features.

Our people are ambitious and humble , believing in what they do and convinced that our purpose is shaping a world of trust . With responsibility and openness , they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society .

> We believe that leaving a mark is a true challenge and opportunity for every one of us.

> We believe that leaving a mark is a sign of trust and impact.

> We believe that leaving a mark is a bond with the future.

> We believe that leaving a mark is proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark. in shaping a world of Trust .

Job Responsibilities:

• Maintain and continuously improve the laboratory’s Quality Management System (QMS) in accordance with ISO/IEC 17025.
• Monitor and ensure compliance with accreditation requirements.
• Lead internal audits, manage non-conformances, and oversee corrective/preventive actions.
• Coordinate management reviews and follow up on action plans.
• Oversee document control, quality records, and the control of test/calibration data.
• Act as the liaison with accreditation bodies during assessments and audits.
• Support training, competency assessment, and continual improvement initiatives
• Handle customers & global internal audit.
  
  

Qualifications and E xperience:

• Bachelor’s degree or higher in a scientific discipline Chemistry, microbiology or any science related study
• Minimum 3–5 years’ experience in a laboratory setting, with at least 2 years managing a quality system under ISO/IEC 17025.
• Proven knowledge of ISO/IEC 17025:2017 requirements.
• Experience conducting internal audits and managing external audits.
• Strong organizational, communication, and leadership skills.
• Proficient in QMS software and Microsoft Office Suite.
• Certification in internal auditing or quality management (e.g., ISO 17025 Internal Auditor, ASQ CQA) is a plus.
  
  

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.

#ShapingaWorldofTrust #leaveyourmark

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Quality Assurance

Referrals increase your chances of interviewing at Bureau Veritas North America by 2x

Sign in to set job alerts for “Quality Assurance Manager” roles. Quality Assurance Supervisor - Operations, MY Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Clinical Quality Assurance Manager (Preference for Malaysia or other South East Asia country. Other locations will be considered).

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Manager, Quality Assurance | TNG Digital

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Petaling Jaya, Selangor, Malaysia 4 days ago

Selangor, Malaysia MYR10,000.00-MYR15,000.00 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 days ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Quality Assurance/ Customer Service Manager (MY & HK)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Regional Quality Assurance and Control Manager - Data Centre Developments

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia MYR1.00-MYR10,000.00 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Nilai, Negri Sembilan, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

ENGINEER / EXECUTIVE - QUALITY ASSURANCE, PSI Supervisor, Audit T&E (Travel & Expenses)

Petaling Jaya, Selangor, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Quality Assurance & Technical Senior Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Job Requirements:

• Candidates must possess at least Degree in Engineering or any related field
• At least 5 years of working experience in the related field is required for this position.
• Required skill(s): MS Office, Presentation Package
• Applicants must be willing to work in Senai, Johor.
  
  
  

Job Responsibilities:

• Ensure subordinates carry out QC activities as per established procedures.
• Ensure inspection plans & method as specified in inspection checklist are carried out accordingly.
• Monitor quality trends & make improvements plan for implementations.
• Liaise with internal related personnel & customer on all quality issue.
• Organize, upgrading and motivate team towards quality objective.
• Participate in new project, high failure rate in line & experimentation and evaluation when needed to improve product quality.
  

#J-18808-Ljbffr

Principal Accountabilities (Key Result Areas)

Facilitate & drive quality and continuous improvement projects.

Be a part of the Quality initiative to roll out ISO, COPC, Six Sigma and other quality standards.

Design and development of quality related initiatives (COPC, ISO, Six Sigma, and ensure quality measures are aligned with overall Business objectives.

Provide support towards continuous improvement programs like Six Sigma across various functions to create and enhance value to clients.

Track and report performance on organizational objectives and engagement objectives (Balanced Scorecard) & drive productivity score.

Support Quality managers in tracking performance against organization objectives.

Work with Service Delivery Leads to optimize the quality of the assigned projects by recognizing, enhancing and sharing quality best practices.

Prepare quality improvement plans and monitors calibration levels.

Conduct Quality audits to ensure the quality systems are being implemented consistently and effectively

Establish & Drive Six Sigma program as an integral part of the daily business.

Monitor and audit the deployed processes for effectiveness and efficacy.

Develop goals, objectives and plans for six sigma and provide innovative leadership to drive quality performance within the business.

Direct the improvement in the various processes, recognize the need for changes, and initiate appropriate improvement actions to enhance operating effectiveness while reducing total costs and increasing the productivity gains.

Be responsible for compliance of the Service Level Agreements (SLAs). Responsible for the Visual Management of dashboards and metrics of their respective shop floors.

Supporting key stakeholders (like Operations & BD) in building repository of case studies of the projects / initiatives that have driven business impact.

Coach and Mentor Green Belts. Ensure effective selection, assignment, motivation, development, performance management and recognition of employees.

Requirements

Preferable to have knowledge who have manage Airlines/ Travel Background client

Team player, multi-tasker, high attention to details, strong follow up and a great memory.

Has excellent communication, interpersonal, and negotiation skills.

Other key management attributes & Key Performance Indicators (KPIs) as agreed.

#J-18808-Ljbffr

Job Requirements:

Candidates must possess at least Degree in Engineering or any related field At least 5 years of working experience in the related field is required for this position. Required skill(s): MS Office, Presentation Package Applicants must be willing to work in Senai, Johor.

Job Responsibilities:

Ensure subordinates carry out QC activities as per established procedures. Ensure inspection plans & method as specified in inspection checklist are carried out accordingly. Monitor quality trends & make improvements plan for implementations. Liaise with internal related personnel & customer on all quality issue. Organize, upgrading and motivate team towards quality objective. Participate in new project, high failure rate in line & experimentation and evaluation when needed to improve product quality.

#J-18808-Ljbffr

Join to apply for the

Quality Manager

role at

Bureau Veritas North America 1 week ago Be among the first 25 applicants Join to apply for the

Quality Manager

role at

Bureau Veritas North America Get AI-powered advice on this job and more exclusive features. Our people are

ambitious and humble , believing in what they do and convinced that our purpose is

shaping a world of trust . With

responsibility

and

openness , they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark

in shaping society .

> We believe that

leaving a mark

is a true challenge and opportunity for every one of us.

> We believe that

leaving a mark

is a sign of trust and impact.

> We believe that

leaving a mark

is a bond with the future.

> We believe that

leaving a mark

is proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you

will leave your mark. in shaping a world of Trust .

Job Responsibilities:

Maintain and continuously improve the laboratory’s Quality Management System (QMS) in accordance with ISO/IEC 17025. Monitor and ensure compliance with accreditation requirements. Lead internal audits, manage non-conformances, and oversee corrective/preventive actions. Coordinate management reviews and follow up on action plans. Oversee document control, quality records, and the control of test/calibration data. Act as the liaison with accreditation bodies during assessments and audits. Support training, competency assessment, and continual improvement initiatives Handle customers & global internal audit.

Qualifications and E

xperience:

Bachelor’s degree or higher in a scientific discipline Chemistry, microbiology or any science related study Minimum 3–5 years’ experience in a laboratory setting, with at least 2 years managing a quality system under ISO/IEC 17025. Proven knowledge of ISO/IEC 17025:2017 requirements. Experience conducting internal audits and managing external audits. Strong organizational, communication, and leadership skills. Proficient in QMS software and Microsoft Office Suite. Certification in internal auditing or quality management (e.g., ISO 17025 Internal Auditor, ASQ CQA) is a plus.

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.

#ShapingaWorldofTrust #leaveyourmark Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Quality Assurance Referrals increase your chances of interviewing at Bureau Veritas North America by 2x Sign in to set job alerts for “Quality Assurance Manager” roles.

Quality Assurance Supervisor - Operations, MY Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Clinical Quality Assurance Manager (Preference for Malaysia or other South East Asia country. Other locations will be considered).

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Manager, Quality Assurance | TNG Digital

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Petaling Jaya, Selangor, Malaysia 4 days ago Selangor, Malaysia MYR10,000.00-MYR15,000.00 2 days ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Quality Assurance/ Customer Service Manager (MY & HK)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Regional Quality Assurance and Control Manager - Data Centre Developments

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia MYR1.00-MYR10,000.00 2 days ago Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Nilai, Negri Sembilan, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago ENGINEER / EXECUTIVE - QUALITY ASSURANCE, PSI

Supervisor, Audit T&E (Travel & Expenses)

Petaling Jaya, Selangor, Malaysia 2 days ago Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Quality Assurance & Technical Senior Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr