1,848 Quality Control Manager jobs in Malaysia

Overview

Senior Aerospace Upeca manufactures and assembles build-to-print metallic structural components for the civil aerospace industry, with in-house NADCAP approved NDT and Treatment capabilities. Our strategic location, focus on technology investments and NADCAP processing capability make us highly competitive. We are a single source on almost all contracts, including content on A320, A330, A350 and B787 platforms. Products manufactured include machined ribs, titanium hinges, Leading Edge assemblies, machined brackets and various spigots with shot-peening, anodizing, electro-plating, prime and painting.

• To continuously review quality control processes, procedures and capabilities to sustain cost effective and efficient methods for meeting quality requirements and make recommendations for improvement as appropriate.
• Review customer QC requirements and ensure that quality control documentation for a project meets contractual requirements.
• Review and approve supplier and sub-contractors' quality control documentation to ensure their planned activities meet contractual requirements.
• Coordinate and control the day-to-day operations of inspection personnel to provide a safe, secure and efficient working environment, ensuring all plant and equipment is safely operated.
• Coordinate and control the day-to-day operations of inspection personnel to ensure physical resources are maintained, stored and organised to allow efficient and effective operation.
• Develop, plan and coordinate internal configuration / product audits and ensure corrective actions are implemented by all parties.
• Control and direct all QC resources, operations and facilities to adhere to project programmes.
• Manage and direct a team of skilled, semi-skilled and technically based individuals through performance management, inductions, training needs identification, coaching and discipline.
• Manage and control all quality control activities in accordance with identified Quality Assurance standards, company procedures, client specifications and contract requirements.
• Support the Director, Quality and Engineering in discussions of technical details with various internal and external stakeholders.
• Ensure the cleanliness of the working environment is maintained (free of oil, dust, chemicals, etc.).
• Monitor and report quality control progress, notifying any predicted shortfalls or discrepancies against timescale and budgets.
• Provide accurate and relevant information as required by the business.
• Liaise with other department managers to ensure project contractual and quality requirements within the schedule are supported and maintained through all stages of manufacture.
• Support the development of a customer-focused culture and the setting of quality goals and targets as part of the organisation’s strategic plan.
• Assist in the production of generic and project-specific Method Statements and Risk Assessments.
• Oversee the overall Control Plan, MSA and SPC development and periodic review with multitasking.
• Maintain and update Quality Control procedures and work instructions; conduct annual reviews for applicability as part of APQP requirements for all programs.
• Conduct staff appraisal, manpower requisition, candidate shortlisting and interviews for roles related to Quality Control.
• Perform training needs analysis (TNA) for quality control functions and propose training nominations as required.
• Develop and evaluate on‑the‑job training for personnel involved in quality control functions.
• Establish quality control related KPI settings and conduct monthly KPI reviews with countermeasures if targets are not achieved.
• Plan and manage budgets for process quality control (CAPEX / OPEX) to meet planned vs actual expenditure.
• Participate in internal audits for Configuration / Product, NADCAP, QMS and EMS.

• Experience: Minimum 8 years in manufacturing, with 5+ years in a managerial role in any industry with a relevant engineering background; aerospace manufacturing experience preferred.
• Experience in APQP activities (FMEA, Control Plan, MSA, PPAP, etc.) is preferred.
• Education: Bachelor’s Degree in Engineering or recognized industrial certification equivalent to a Bachelor's Degree.
• Skills: High integrity with strong analytical and problem-solving skills; strong leadership; proficient in Microsoft Office; capable of independent work and team collaboration; excellent interpersonal and communication skills.
• Knowledge: Deep understanding of International Quality Management Standards; hands-on experience in process improvement; NADCAP knowledge; SAP or similar systems experience.
• Personal: Resourceful, proactive, dynamic; able to work under pressure; capable of planning, decision making and team-building.

• Reporting to: Director, Quality and Engineering
• Direct Report: Quality Engineers
• Indirect Reports: Quality Controllers, Quality Approved Personnel (QAP)
• Internal: CEO, Directors, Department Managers and executive staff
• External: Suppliers, customers and regulatory bodies

Manage the QC section for smooth operation and coordinate all activities required to direct and control manufacturing quality. Review product quality requirements for individual customers and projects to ensure those requirements are understood and implemented to meet contract specifications. Provide technical support and expertise to manufacturing and supporting functions by interpreting customer requirements.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.

Supervise and control all incoming material, process, outgoing product quality, and drive continuous quality improvement.

People Management

Lead the quality control and quality assurance department, including failure analysis, SI testing, allocating and balancing work across direct reports; reviewing and providing timely performance feedback; mentoring, developing, and motivating team members; resolving tough people/functional issues; submitting manpower applications; interviewing candidates; and providing feedback to achieve performance targets, retain, and develop key talent. Ensure compliance with requirements and optimize process capabilities to ensure product quality, customer service, and cost-effectiveness. Lead initiatives to reduce DPPM, customer complaints, returned values, and quality costs.

Procedure & Policy

Check department policies, initiate policy changes, prepare related materials, and monitor policy execution to ensure compliance with corporate standards.

Budgeting

Coordinate with functional teams to prepare annual department budgets and work plans, compare expenses monthly, analyze results, and report to the department director. Develop quality plans with management to set annual goals, build implementation strategies, and monitor progress. Apply systematic problem-solving methodologies to identify, prioritize, communicate, and resolve quality issues.

Quality Control

Lead incoming material and supplier management, facilitate quality improvements, monitor operations for compliance with instructions, identify risks, and ensure proper resource allocation. Oversee outgoing product quality control, monitor training, and ensure effective application of quality tools.

Customer Complaint Management

Analyze customer complaints, organize monthly quality review meetings, negotiate with customers, conduct site visits, and monitor follow-up actions to resolve issues cost-effectively and improve satisfaction.

Quality Issue Resolution

Guide engineers to resolve on-site quality issues, assist in cross-functional problem-solving, and lead supplier-related defect resolution and improvement initiatives.

Quality Improvement

Initiate and monitor monthly cross-audits, review Six Sigma improvements, and oversee daily quality improvement activities to ensure continuous enhancement of quality standards.

Reporting

Prepare operational performance reports, analyze quality data, and report findings to management and relevant stakeholders.

• Bachelor's degree in process engineering or quality-related field
• 8-10 years of experience in quality management, including 5 years in people management

Location: Prai, Penang, MY, 13600

Travel: 10% to 25%

Requisition ID:

Function: Quality

Job Segment: Supply Chain Manager, Quality Manager, Operations, Customer Service

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

*Job Overview *

Supervise and control all incoming material, process, outgoing product quality and drive continuous quality improvement.

*Job Requirements *

People Management

Lead the quality control and quality assurance department, including  Failure analysis, SI testing  , Allocate and balanced work across direct reports; reviewed and provided timely performance feedback to direct reports; mentored, developed and motivated them; guide resolve tough people/functional issues in the team; submit manpower application; interview candidates and provide feedback to achieve the section performance target, retain and develop key talent Assure compliance to requirements and optimization of process capabilities to ensure product quality, customer service, and cost-effectiveness. Led the team to reduce DPPM, customer complaints, customer returned values, and quality costs.

Procedure & Policy

Check the department policies initiate the policy change and prepare the related materials and follow up and monitor the policy execution; to ensure the procedures and policies in line with corporate standards are well executed.

Budgeting

1. Communicate with functional teams and prepare department budget and work plan annually and compare the expenses with the budget monthly; summarize the result, analyze and report to department director to propose practical department budget and conduct effective control.

2. Working with the management team to develop a quality plan and set up annual goals, build a strong implementation plan, and monitor to ensure target achievement. Applies sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.

Quality Control

1. Lead the incoming material section and supplier management, facilitate quality improvement, and follow up on the improvement results.

2. Monitor the operation to comply with working instructions and find potential risk and take necessary actions.

3. Monitor the outgoing product quality control to ensure the resources are properly allocated and working instructions are well understood and executed by inspectors; Monitor the training conducted.

4. Monitor the on-site application of quality tools in order to ensure effective quality control and meet quality requirement

Customer Complaint

1. Monitor the customer complaints analysis and follow-up corrective actions.

2. Initiate and organize monthly quality meetings to review the quality issues and facilitate improvement actions.

3. Negotiate with customers about quality issues solving.

4. Conduct regular visits to customers and keep good relationships.

5. Monitor the customer complaint follow-up actions and feedback from the system in China.

6. Evaluate the RMA and follow up RMA dispose to timely solve customer complaint issues in cost-effective way and improve customer satisfaction.

Quality Issue

Guide the engineers to solve on site quality issues and take preventive actions; help to solve cross-function issues and evaluate and balance the quality, delivery, and cost to solve quality issues timely and prevent similar cases happen. Lead problem-solving of supplier-related defects, lead supplier improvement initiatives analyze manufacturing and supply chain quality data and lead problem-solving activities.

Quality Improvement

1.Initiate and monitor the monthly cross audit, review the results, and follow up the corrective actions; review the department 6 Sigma improvement monthly; and monitor the engineers conduct of daily quality improvement in order to drive continuous quality improvement.

Reporting

1. Prepare the operation performance report and send to GM.

1. Collect and analyze the quality-related data; and report to DND BU Quality.

2. Team timely and accurate report to management and related parties.

*What your background should look like *

• Bachelor's degree (Major in process engineering or quality)
• 8-10 years working experience in quality areas including 5 years of people management.

*Competencies *

SET : Strategy, Execution, Talent (for managers)

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview
Supervise and control all incoming material, process, outgoing product quality and drive continuous quality improvement.

*Job Requirements *
People Management

Lead the quality control and quality assurance department, including Failure analysis, SI testing , Allocate and balanced work across direct reports; reviewed and provided timely performance feedback to direct reports; mentored, developed and motivated them; guide resolve tough people/functional issues in the team; submit manpower application; interview candidates and provide feedback to achieve the section performance target, retain and develop key talent Assure compliance to requirements and optimization of process capabilities to ensure product quality, customer service, and cost-effectiveness. Led the team to reduce DPPM, customer complaints, customer returned values, and quality costs.

Procedure & Policy

Check the department policies initiate the policy change and prepare the related materials and follow up and monitor the policy execution; to ensure the procedures and policies in line with corporate standards are well executed.

Budgeting

• Communicate with functional teams and prepare department budget and work plan annually and compare the expenses with the budget monthly; summarize the result, analyze and report to department director to propose practical department budget and conduct effective control.
• Working with the management team to develop a quality plan and set up annual goals, build a strong implementation plan, and monitor to ensure target achievement. Applies sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.

Quality Control

• Lead the incoming material section and supplier management, facilitate quality improvement, and follow up on the improvement results.
• Monitor the operation to comply with working instructions and find potential risk and take necessary actions.
• Monitor the outgoing product quality control to ensure the resources are properly allocated and working instructions are well understood and executed by inspectors; Monitor the training conducted.
• Monitor the on-site application of quality tools in order to ensure effective quality control and meet quality requirement

Customer Complaint

• Monitor the customer complaints analysis and follow-up corrective actions.
• Initiate and organize monthly quality meetings to review the quality issues and facilitate improvement actions.
• Negotiate with customers about quality issues solving.
• Conduct regular visits to customers and keep good relationships.
• Monitor the customer complaint follow-up actions and feedback from the system in China.
• Evaluate the RMA and follow up RMA dispose to timely solve customer complaint issues in cost-effective way and improve customer satisfaction.

Quality Issue

Guide the engineers to solve on site quality issues and take preventive actions; help to solve cross-function issues and evaluate and balance the quality, delivery, and cost to solve quality issues timely and prevent similar cases happen. Lead problem-solving of supplier-related defects, lead supplier improvement initiatives analyze manufacturing and supply chain quality data and lead problem-solving activities.

Quality Improvement

• Initiate and monitor the monthly cross audit, review the results, and follow up the corrective actions; review the department 6 Sigma improvement monthly; and monitor the engineers conduct of daily quality improvement in order to drive continuous quality improvement.

Reporting

• Prepare the operation performance report and send to GM.
• Collect and analyze the quality-related data; and report to DND BU Quality.
• Team timely and accurate report to management and related parties.

*What your background should look like *

• Bachelor's degree (Major in process engineering or quality)
• 8-10 years working experience in quality areas including 5 years of people management.

*Competencies *
SET : Strategy, Execution, Talent (for managers)

Competently provide key Technical Expertise across a broad range of Premix / Asphalt products :

1. To monitor & ensure Quality Testing of materials - Premix, Quarry, Bitumen & other additives materials
2. To promote professionalism of company reputation
3. New Products Development - to carry our Design Mix and Trial Mix to meet JKR & PLUS specifications
4. Good communication and professional relationship with clients, teams and authorities
5. Documentation - Prepare and compilation of Testing Report - Mix Design, materials checklist & projects
6. Troubleshooting - ability to identify, rectify & improve products quality
7. Effectively manage laboratory requirements in testing planning, production planning, stock management and instrumentation calibration
8. Well resources management in achieving prescribed budget, timeframe and client requirements.

Job Responsibilities:

• To continuously review quality control processes, procedures and capabilities in order to sustain the most cost effective and efficient methods for meeting quality requirements and making recommendation for improvement as appropriate
• Review customer QC requirements and ensure that quality control documentation for a project meets contractual requirements.
• Review and approve supplier and sub‐contractor quality control documentation to ensure their planned activities meet contractual requirements.
• To coordinate and control the day-to-day operations of inspection personnel, so as to provide a safe, secure and efficient working environment, ensuring all plant and equipment is safely operated.
• To coordinate and control the day-to-day operations of inspection personnel, so as to provide a safe, secure and efficient working environment, ensuring physical resources are maintained, stored and organised to allow efficient and effective operation.
• To develop plan and coordinate internal configuration / product audits and ensure corrective actions implemented by all parties.
• To control and direct all QC resources, operations and facilities in order to adhere to project programmes.
• To manage and direct a team of skilled, semi‐skilled and technically based individuals through sound personnel practices such as Performance management, Relevant and effective inductions, Identification of training needs, Coaching & Discipline.
• Manage and control all quality control activities in accordance with identified Quality Assurance standards, company procedures, client specifications and contract requirements.
• Support the Director, Quality and Engineering (when requested) in discussion of technical details with the Material, Purchasing, Product Development, Production, Quality, Special Process, Business Development, Sheet Metal Fabrications, Operations Excellence, HSE, HR, Finance, suppliers / sub-contractors' team and / or customer.
• To ensure the cleanliness (free of oil, dust, chemicals, etc). of the working environment.
• To monitor and report quality control progress, notifying any predicted shortfall or discrepancies against timescale and budgets.
• Providing accurate and relevant information as required by the business.
• Liaise with the other departments managers to ensure that project contractual and quality requirements within the schedule are supported and maintained through all stages of manufacture as to ensure project completion within the specific schedule.
• Responsible for supporting the development and maintenance of a customer focused culture within the organisation.
• Support the development of quality goals and targets as part of the organisation's strategic plan.
• Assist in production of generic and project specific Method Statements and Risk Assessments.
• Oversee overall Control Plan, MSA and SPC development and periodic review with multitasking.
• Maintain and update Quality Control related procedures and work instructions when required. Conduct annual review of these documents for the applicability. function team (MFT) as part of the APQP requirement for all programs.
• Conduct staff appraisal, manpower requisition, shortlist candidates and interview for that function related to Quality Control.
• Perform / prepare training needs analysis (TNA) for all the quality control functions and propose training nomination when required.
• Develop and evaluate On-Job training to personal whom involve in quality control functions.
• Perform quality control related KPI settings (align with 1st & 2nd Level Company / Department Strategy Deployment TTIs) and conduct KPI outcome review including countermeasures if not achieved the target on monthly basis.
• Plan and manage budgets the process quality control related budget listing (CAPEX / OPEX) to meet the plan vs actual expenditure.
• Participate in internal auditing for Configuration / Product, NADCAP, QMS and EMS.

What to expect:

• Manage the QC section for smooth operation.
• To co-ordinate all activities required to direct and control manufacturing quality.
• To review product quality requirements for individual customer and projects, to ensure those requirements are understood and implemented to manage the quality of manufactured items to meet the requirements of the contract specifications.
• To provide technical support and expertise to manufacturing team and supporting functions by interpreting customer's technical requirements.

Reporting to: Director, Quality and Engineering

Direct Report: Quality Engineers

Indirect Report: Quality Controllers, Quality Approved Personnel (QAP)

Experience and Personality Preference:

• Minimum 8 years of experience in manufacturing line, with 5-years of experience in managerial role in any industry with relevant engineering background, preferably in aerospace manufacturing field.
• Any number of experience year(s) in managerial roll will be an advantage.
• Knowledge in APQP (FMEA, Control Plan, MSA, PPAP etc) activities are preferred

Skills, Knowledge Requirements:

• High integrity with good analytical and problem-solving skills.
• Strong leadership and ability in leading and moulding a disciplined and efficient culture for the department.
• PC literate and able to use Microsoft Office package software.
• Able to work independently as well as being a team-player with strong commitment to department harmony
• Good interpersonal and communication skills
• Deep understanding of International Quality Management Standards and hands on experiences in process improvement.
• Resourceful, proactive and dynamic personality.
• Excellent organisational and follow-up skills.
• Competent in problem solving, team building, planning and decision makings.
• Sound knowledge in Nadcap commodity and process specialization for aerospace manufacturing industry.
• Sound knowledge and experience in SAP or similar system is required.
• Must be able to work under pressure and meet the demands of the job.

Education:

• Bachelor's Degree in any Engineering field,
• Recognized industrial certification in technical equivalent to Bachelor's Degree is acceptable.

Working Relationship:

Internal: Chief Executive Officer, Directors, Department Managers and executive staffs.

External: Respective suppliers, customers and regulatory bodies