421 Quality Control Analyst jobs in Malaysia

Overview

Boost is the fintech arm of Axiata that unifies financial services spanning payments, micro-financing, micro-insurance, cross-border content services and merchant solutions. We combine best-in-class software, in-house data and AI to meet the growing and diverse needs of our customers and merchants across the region, with the aim of becoming a full-spectrum fintech player in Southeast Asia. Our businesses are streamlined into five core brands:

• Boost Life - The Boost eWallet & Lifestyle business that focuses on consumer lifestyle offerings such as online and offline retail payments, bill settlement, insurance and transportation & transit use cases with new features constantly introduced.
• Boost Biz - The merchant business that offers a payment platform for enterprises of all sizes, business tools and digitalisation solutions.
• Boost Credit - Formerly Aspirasi, it houses the micro-financing & micro-insurance business and is a pioneering Digital Alternative financier in Malaysia and Indonesia.
• Boost Connect - Formerly Apigate, Boost Connect is a global digital monetization and customer growth payment platform ecosystem provider with innovative products and services.
• Boost Indonesia - Formerly Aspirasi Indonesia, is providing micro-financing business and digital merchant business for various sizes of enterprises (formerly Boost Indonesia) in Indonesia.

Support Head of Risk and Compliance in ensuring optimal regulatory outcomes for Boost group of companies in relation to digital financial-related services, through regulatory advice, strategic regulatory planning and effective stakeholder management

Ensure compliance with regulatory requirements at Boost Credit (supporting across Boost group of companies and in particular digital financial-related services), through tracking, monitoring and reporting of compliance as well as engagement with internal and external stakeholders

Strategic:

• Research and develop advocacy initiatives, submissions and negotiating positions together with key stakeholders such as Government, regulatory authorities and industry players
• Develop a Regulatory Roadmap and Regulatory Action Plan to support digital services strategy
• Facilitate appropriate initiatives to coordinate regulatory approaches to digital services across Boost Credit including improving overall knowledge of regulatory issues and formulating aligned advocacy positions on regulatory issues
• Develop and implement engagement plans to secure positive and optimal regulatory outcomes for Boost Credit in relation to digital services, and playing a significant role in shaping regulatory developments in relation to digital services within the region and internationally
• Monitoring regulatory initiatives relating to digital services undertaken by regulatory authorities and other relevant stakeholders to obtain an overview of regulatory issues, together with associated risk, impact and action to be taken

Functional:

• Manage Boost Credit's compliance with legal, regulatory and licensing conditions including data protection, anti-money laundering and anti-bribery and corruption requirements, supported by available frameworks and resources from the broader Axiata group, by, among other things:
• Identify, tracking and monitoring of regulatory approvals/ notifications needed
• Prepare submissions to secure/renew/maintain the relevant approvals, licenses etc
• Prepare responses to queries from regulators necessary to ensure regulatory compliance
• Implement initiatives to ensure compliance, such as data protection, anti-money laundering, or anti-bribery policies, processes or procedures (this may include conducting activities such as AMLCFT screening, transaction monitoring and reporting)
• Ensure staff are adequately trained in matters such as data protection, anti-money laundering and anti-bribery and corruption
• Manage reviews or assurance processes where required
• Coordinate, support and work together with existing functions on regulatory and compliance matters to ensure they are holistically and adequately addressed
• Monitor regulatory and compliance developments and providing updates

• Regulatory affairs and policy support for Boost Credit
• Compliance with legal and regulatory requirements and licensing conditions

• A Bachelor’s or Master’s Degree in Business/Finance/Law or other relevant qualification
• Minimum 6 – 8 years’ experience in in-house advisory, compliance, regulatory or consulting work preferably in the financial services or related industry
• Excellent communication, stakeholder management and people skills
• Strong compliance, internal controls & regulatory reporting
• Working knowledge of banking & financial services, moneylender and data protection regulatory regimes
• Familiar with related disciplines such as digital or financial inclusion policy, data protection principles etc. will be a high advantage
• Experience working in a fluid/ fast-moving environment/ start-up will be an advantage

Job Description

Review and analyze reviews for compliance with sanctions laws and regulations. Identify transactions involving sanctioned countries, entities, or individuals. Determine whether transactions are prohibited. Ensure that all required documentation is in order. Identify and escalate potential sanctions reviews to legal for further investigation and resolution. Clear transactions following established procedures and mismatch guidance, using experience and judgment of the review, the identified party, and the RP information. Conduct external research to find reliable sources of information that assist in disproving the match, and make recommendations on potential match disposition. Provide clear notes, including thought process as to why a review is being cleared or escalated to legal for further review. Maintain TAT & Quality SLA and manage day-to-day operations in collaboration with a global team. Understand client’s and organizational OKRs and support in meeting the expected results. Identify process challenges and contribute to process improvement projects. Be people-focused and ensure high people engagement. Flexible to 18/7 shift with rotational week off.

• Review and analyze reviews for compliance with sanctions laws and regulations.
• Identify transactions that involve sanctioned countries, entities or individuals.
• Determine whether transactions are prohibited.
• Ensure that all required documentation is in order.
• Identify and escalate potential sanctions reviews to legal for further investigation and resolution.
• Clear transactions following established procedures and mismatch guidance, using experience and common knowledge/judgment of the review, the identified party, and the RP information.
• Able to conduct external research to find reliable sources of information that assist in disproving the match, and make recommendations on potential match disposition.
• Provide clear notes, including thought process as to why a review is being cleared, or escalated to legal for further review.
• Maintain turnaround time (TAT) & Quality Service Level Agreement (SLA) and manage day-to-day operations in collaboration with a global team.
• Understand client’s and organizational OKRs and support in meeting the expected results.
• Identify process challenges and contribute to process improvement projects.
• Be people-focused and ensure high people engagement.
• Flexible to 18/7 shift with rotational week off.

• Bachelor’s degree in Finance, Accounting, Banking, or a related field.
• 5-7 years of relevant work experience.
• Strong problem solving and decision-making abilities.
• Strong logical and analytical thinking.
• Strong communication and interpersonal skills.
• Exceptional attention to detail.
• Strong resiliency skills.
• Experience in building and leading teams and performance management.

• Mid-Senior level

• Full-time

• Legal

• Business Consulting and Services

Talent Acquisition - Boost eWallet | ex-TNG eWallet

• Act as resource to the digital services group regulatory function and the business teams on matters relating to regulatory regimes governing moneylending, financial services and data protection, as well as legal and contractual requirements arising from business partnerships that relate to these regimes
• Make submissions for applications for licences, approvals, registrations and renewals, and monitoring of maintenance of these and compliance with conditions attached
• Advise business teams on regulatory parameters applicable when engaging in partnerships and developing products (where appropriate, in collaboration/ consultation with our legal team)
• Structuring partnerships and products to ensure compliance with regulatory or internal policy requirements
• Reviewing terms and conditions of partnership arrangements
• Developing and reviewing terms and conditions as well as marketing material and external communications relating to products and services offered to customers
• Create/ revise internal policies and processes to assist the business in identifying, tracking and meeting its regulatory responsibilities and any related legal obligations, and engage with relevant internal stakeholders to ensure understanding of their compliance responsibilities
• Support relevant internal stakeholders on implementation of necessary reporting and record-keeping to ensure compliance with regulatory, including data protection requirements
• Act as contact point for regulators and external stakeholders relevant to licensing, compliance and regulatory issues; act as contact point for regulatory and compliance issues with partners
• Monitor and stay up to date with latest developments and policy changes affecting the regulatory regimes that impact the business
• Support regulatory and risk monitoring and reporting, both at company and at group level, including gap analysis and follow up on action plans and developing solutions to address specific compliance challenges
• Engage with internal stakeholders to ensure alignment with internally-established policies and standards relating to business activities governed by regulation
• Responsible to assist in developing materials for the brand on any new plans/initiatives/partnerships needed for brand community reach
• Conduct survey and analysis and recommend value-adding recalibration to increase engagement rate on social media channels
• Continuously look for ways to improve existing community plans/initiatives/partnerships

Job Requirements:

• Relevant Degree in Law from a recognized university or other relevant professional qualification/ certification
• At least 8 years’ experience in in-house advisory, compliance, regulatory or consulting work preferably in the financial services or related industry
• Familiarity with financial services, moneylender and data protection regulatory regimes
• Ability to apply principles and theory to real situations and offer practical solutions
• Experience in compliance, internal controls & regulatory reporting will be an advantage

Bybit Federal Territory of Kuala Lumpur, Malaysia

Bybit Federal Territory of Kuala Lumpur, Malaysia

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.

Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.

As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.

Responsibilities:

• Interpret and analyze global regulations affecting company operations, products, and services.
• Draft, amend, and implement regulatory policies and internal compliance guides.
• Monitor regulatory developments across jurisdictions and provide actionable insights to business teams and senior management.
• Conduct global regulatory surveys and assist in preparing regulatory reports for internal and external stakeholders.
• Engage external legal counsel efficiently to clarify complex regulatory issues and advise on commercially viable solutions.
• Conduct risk assessments to identify compliance gaps and recommend mitigation strategies.
• Maintain and update regulatory trackers to reflect evolving legal requirements.
• Support internal training programs on regulatory compliance and awareness.

Requirements:

• Qualified lawyer called to the bar in SG, MY, UK, or HK.
• Minimum 4 years PQE in regulatory compliance, preferably in the crypto/web3 space across multiple jurisdictions.
• Strong analytical skills to interpret complex legal and regulatory texts.
• Proven experience in policy drafting, regulatory monitoring, and compliance audits.
• Excellent project management skills with the ability to handle multiple projects simultaneously.
• Detail-oriented, yet able to see strategic and operational implications.
• Adaptable to a fast-paced, start-up environment and culturally aware.
• Fluent in English, with strong written and verbal communication skills

Why Join Us

At Bybit, we are committed to fostering a supportive and enriching work environment.

Our benefits include:

• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
• Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Legal
• Industries Legal Services, Technology, Information and Media, and Financial Services

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Overview

Sports Direct Malaysia is currently looking for Manager, Regulatory Compliance to join our growing team. The position plays a pivotal role in ensuring the Company’s compliance with the Personal Data Protection Act (PDPA) 2024 and other applicable regulations, policies, and frameworks. While this role serves as the appointed Data Protection Officer (DPO), the scope also extends to broader compliance areas such as anti-bribery and corruption, whistleblowing, codes of conduct, and corporate governance policies.

Sports Direct Malaysia operates 40 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. The company offers over 70 authentic global sports brands and employs over 1,000 staff, with plans to expand rapidly across Asia.

• Advise departments on interpreting and applying the PDPA 2024.
• Lead and coordinate the execution of Data Protection Impact Assessments (DPIAs).
• Review new products, services, systems, and processes for data privacy risks and provide recommendations and mitigations.
• Support the Line Manager in developing, maintaining, and strengthening the Group’s compliance framework, policies, and procedures.
• Conduct internal audits and assessments of data processing activities and compliance practices.
• Investigate and manage suspected or actual personal data breaches, including breach notifications and recordkeeping.
• Maintain compliance registers (e.g., data breaches, conflict of interest, anti-bribery & corruption declarations).
• Partner with Training & Development to design and deliver data protection, ethics, and compliance training programs.
• Lead awareness campaigns to embed a strong compliance and integrity culture.
• Track regulatory developments and assess their impact on operations; conduct periodic compliance reviews and report findings to management and regulators.
• Evaluate business activities and third-party engagements for potential compliance risks.
• Act as a liaison with regulators, auditors, and external stakeholders on data protection and compliance matters.
• Provide guidance on Data Subject Access Requests (DSARs) and rights under PDPA 2024; collaborate cross-functionally to support compliance in business processes, contracts, and third-party relationships.
• Handle ad hoc tasks and projects; lead or support compliance initiatives beyond data protection, such as corporate governance reviews and regulatory filings.

• Bachelor’s degree in Law, Business Administration, Risk Management, Finance, or a related field.
• Professional certifications in Data Protection, Compliance, Risk, or ISO standards (e.g., CIPM, CIPT, CRM, FRM, CAMS, GRCP, ISO/IEC 27001 Lead Implementer/Auditor, ISO 37001 Anti-Bribery) are highly advantageous.
• Minimum eight (8) years of experience in risk management, compliance, internal audit, ISO, or a legal role, preferably in a retail environment with multi-branch operations.
• Strong knowledge of Malaysian laws and regulations: company law, contract law, MACC Act, PDPA, and industry-specific requirements.
• Skilled in risk analysis, issue diagnosis, and developing effective solutions; detail-oriented in reviewing documents, policies, and compliance processes.
• High integrity, ethical conduct, and confidentiality in handling sensitive information.
• Excellent English and Bahasa Malaysia communication skills; able to explain complex compliance concepts clearly.
• Strong organizational and time management skills; able to manage multiple projects and meet deadlines.
• Proactive, adaptable, and resilient in changing regulatory environments; strong initiative in identifying risks and gaps early.
• Collaborative team player with leadership ability and a positive attitude.
• Willing to work at Persiaran Lagoon, Sunway City, Petaling Jaya, Selangor.
• Able to start immediately will be an added advantage.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, and you should live and breathe our principles: THINK WITHOUT LIMITS, BE RELEVANT, OWN IT.

Are you passionate about upholding integrity and driving excellence in regulatory compliance? Cagamas Group of Companies is seeking a dynamic and detail-oriented Lead, Regulatory Compliance to champion our commitment to legal and regulatory standards.

As the Lead, Regulatory Compliance, you will play a pivotal role in ensuring our operations align with applicable laws, regulations, and industry best practices. You will work closely with internal stakeholders, support strategic compliance initiatives, and stay ahead of regulatory changes to safeguard our business.

KEY RESPONSIBILITIES:

Compliance Strategy & Oversight:

• Develop and implement a robust regulatory compliance framework aligned with corporate objectives.
• Conduct risk-based assessments and audits to ensure adherence to laws and internal policies.
• Collaborate across departments to resolve non-compliance issues and drive corrective actions.

Regulatory Research & Advisory:

• Stay informed on evolving regulatory landscapes and provide timely, strategic advice.
• Support corporate secretarial functions with expert compliance insights.

Reporting & Documentation:

• Prepare and submit regulatory filings and reports to relevant authorities.
• Maintain comprehensive records of compliance activities, audit outcomes, and resolutions.

REQUIREMENTS:

• A Bachelor's Degree in Law, Accountancy, Finance, Business Administration, or a related field.
• Professional certifications such as Certification in Regulatory Compliance or Certification in Islamic Finance (Shariah) are highly preferred.
• Proven experience in regulatory compliance within the financial sector or similar industries.
• Strong analytical skills, attention to detail, and excellent communication abilities.
• A collaborative mindset with the ability to work across diverse teams.

Why Join Us?

At Cagamas, you will be part of a purpose-driven organization that values innovation, integrity, and impact. We offer:

• A collaborative and inclusive work culture
• Opportunities for professional development and career advancement
• The chance to contribute to meaningful initiatives in a respected financial institution

Note:
Only shortlisted candidates will be contacted for the next steps in the selection process.

Job Descriptions

1. Work with each regulated entities' compliance officers to standardize and harmonize the regulated entities' outsourcing policies & procedures, develop and maintain an overarching outsourcing framework to manage the risks associated with its outsourced activities, including due diligence processes;
2. Act as the owner and subject matter expert of the outsourcing framework and supporting procedures, working closely with leadership teams, Legal, Compliance, Product teams, Risk Teams, Technology, etc. to ensure these outsourcing functions are meeting regulatory requirements in these licensed jurisdictions;
3. Manage internal governance (including Outsourcing Committee(s) where relevant and approval process are in place and prepare all necessary information for Management approval, at Board level, etc., as appropriate;
4. Work closely with Compliance on regulatory notifications and interactions;
5. Act as primary interface between Legal and the regulated entities in the execution of inter-company agreements, including amendments;
6. Maintain the Outsourcing Register across multiple entities in conjunction with Compliance and Management Teams;
7. Manage the internal monitoring and oversight process, including collating data, challenging service recipients, identifying improvements, tracking actions to completion and reporting to the relevant governance forums up to and included Board level of the regulated entities;
8. Engage in periodic service reviews to ensure that all contracts remain consistent with services delivered and that Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) remain within agreed tolerances;
9. Work with Compliance officers to complete regulatory submissions, as required. Assist business functions in responding to regulatory queries, on-site visit preparation and follow-on requests for information;
10. Participate as necessary in projects for the termination of any outsourced service;
11. Serve as the outsourcing SME on matters related to the outsourcing operations and framework.

Job Responsibilities

1. At least 5 years of experience in roles related to Outsourcing, Third Party Risk Management, Compliance, Operational Risk Management;
2. Strong analytical capabilities are a priority. This includes demonstrable expertise with Excel/Access, excellent written communication skills and an organized approach to projects and communications;
3. Strong interpersonal skills, as well as the ability to work effectively across teams and across multiple geographic locations;
4. Excellent networking skills and initiative are critical;
5. Experience in change management and/or project management with sound judgment;
6. Knowledgeable in fintech, e-commerce, payments, financial services, or similar legal and regulatory requirement;
7. A team player and the ability to work both independently and collaboratively with multiple teams located in different jurisdictions and under strict deadlines;
8. Self-starter with good attitude. Resourceful, adaptable and flexible in a highly engaging, demanding and rewarding environment;
9. Some travel expected;
10. Excellent English and Native Chinese language skills is a must;
11. Bachelor or Advanced degree in Accounting, Business or Finance; or equivalent work or compliance and legal experience.

Job Purpose:

Manages the day to day escalations relative to import and export activities of the company in the Asia Pacific and Japan region. Implement the trade compliance program in the various countries in the APJ region. Delivers training on various trade compliance topics such as HS Classification, Customs Valuation, Country of Origin, Export Controls, Other Government Regulatory requirements and other topics. Ensure recordkeeping standards for import and export are maintained by all countries in the region. Conduct compliance assessments/ audits of import/export operations in various countries including third party VMI's to determine compliance with in-country rules and regulations. Provides technical and management support during government conducted audits. Provide advice to the business on import/export requirements of various countries in the region. Address escalations made by customs brokers relative to imports and exports of the company. Manage the daily activities of regulatory staff reporting directly to them.

Responsibilities:

• Manages/addresses day to day escalations relating to import and export control activities of the company from Sales, Sales Operations, Customs brokers, Logistics Operations, and other stakeholders. (25%)
• Delivers training on import/export compliance topics to all relevant stakeholders. (10%)
• Implement the Export & Import Comp compliance program of the company in various countries. (20%)
• Respond to government queries relative to imports or export control matters. (5%)
• Manage staff or third party vendor's team who carries out the transactional export control and import activities. (10%)
• Conduct self-assessments on import & export control operations to determine risk areas and implement corrective actions. (15%)
• Lead the integration of the automated DPC screening tool and ECCN controls in the ERP (JDE) system). (15%)

Knowledge, Skills and Experience:

• 8 to 10 Years of relevant work experience.
• 3 to 5 Years of experience directly managing / supervising employees.
• Bachelor's Degree with Export Controls field of study required.
• Other Education / Certifications: Economics/Business Management Degree
• Able to execute instructions and to request clarification when needed.
• Possesses strong data entry skills.
• Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Able to converse and write effectively in English.
• Able to create and conduct formal presentations.
• Able to interact effectively with all levels of management.
• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
• Possesses strong multi-cultural interpersonal skills.
• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to work independently with minimum supervision.
• Able to maintain confidentiality of sensitive information
• Able to build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to quickly learn new systems and technology.
• Able to use relevant computer system applications at an advanced level.

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.