What Jobs are available for Quality Assurance Manager in Malaysia?

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
The Quality & Process Improvement Engineer is a hybrid role designed to manage the organization's Quality Management System (QMS) while also guide process improvement and digital transformation initiatives. This position will be responsible for ensuring compliance with industry standards, driving continuous improvement projects, and utilizing information technology to optimize business processes. The ideal candidate is a versatile professional who excels in quality management, process engineering, and the use of technology to enhance operational efficiency.
+ Quality Management:
+ Oversee the Quality Management System (QMS), ensuring compliance with relevant standards (e.g., ISO 9001) and regulatory requirements.
+ Conduct internal audits, manage corrective actions, and ensure continuous improvement of quality processes.
+ Develop, implement, and monitor quality policies, procedures, and metrics across the organization.
+ Responsible for root cause and problem-solving activities to address quality issues and customer complaints.
+ Process Improvement & Design:
+ Collaborate with cross-functional teams to identify, prioritize, and implement process improvement initiatives.
+ Facilitate workshops and training sessions to promote a culture of continuous improvement.
+ Design and document efficient business processes, ensuring they align with company objectives and industry's best practices.
+ Develop tools and frameworks for process standardization and optimization.
+ Digital Transformation & IT Integration:
+ Utilize information technology tools to support data examination, process automation, and workflow optimization.
+ To partner with IT and operational teams to design digital solutions that enhance process efficiency and user experience.
+ Leverage data to identify trends, measure process performance, and drive informed decision-making.
+ Stay updated on emerging technologies and industry trends to recommend and implement innovative solutions.
+ Leadership & Collaboration:
+ Serve as a change agent, fostering a culture of quality and continuous improvement across the organization.
+ Responsible for cross-functional project teams to execute complex process improvement initiatives.
+ Provide mentorship and guidance to team members on quality management and process improvement methodologies.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
+ Bachelor's degree in engineering, Business Administration, Information Systems, or a related field.
+ 5+ years of experience in Manufacturing environment, Business Process Engineering, Quality Management or a similar role.
+ Strong knowledge of quality standards (e.g., ISO 9001), process improvement methodologies (e.g., Lean, Six Sigma), and project management.
+ Experience in process design, mapping, and optimization using software tools (e.g., Visio, BPM tools).
+ Proficiency in data analysis and familiarity with IT tools such as ERP systems, data visualization software (e.g., Power BI, Tableau), and automation platforms.
+ Excellent problem-solving, investigation andd decision-making skills.
+ Strong communication and interpersonal skills, with the ability to guide projects and influence stakeholders at all levels.
Additional Requirements:
+ Six Sigma Green Belt or Black Belt certification.
+ Experience with digital transformation projects or IT systems implementation.
+ Familiarity with industry-specific regulations and compliance requirements.
+ May require occasional travel to company locations or client sites.
+ Ability to work in a dynamic environment, manage multiple projects, and adapt to changing priorities.
Benefits:
Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, fitness and health, heath screening, insurance (Term Life, Personal Accident and Hospitalization and Surgical), time off (annual leave starting with 15 days), tuition assistance programs, and more.
#LI-GQ1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

**Job Description Summary**
The Workforce and Quality Assurance Manager will oversee the planning, coordination, and implementation of workforce management and quality assurance activities. This role ensures that our workforce is effectively managed and that our quality standards are consistently met. This role partners throughout the CSC organization to identify and lead critical initiatives spanning people, process, and technology by using deep expertise in Lean, Six Sigma, project management, analytics, and business practices. The candidate must have the ability to establish trusting and collaborative working relationships with executive leadership and cross-functional teams of subject matter experts. This deep partnership with critical stakeholders will allow the role to successfully oversee the end-to-end execution of critical initiatives that drive targeted business outcomes and enhance the customer experience. A track record of leading a portfolio of large-scale, cross-functional transformation and innovation initiatives is essential.
To be successful in this role, the ideal candidate:
- Is forward thinking - developing processes and technology for a 5+ year vision
- Demonstrates a consultative approach to problem solving
- Effectively communicates - successfully managing up to the executive level and down and across to the collaborator and subject matter expert level
- Understands how to streamline complex processes and drive technology and process transformation using tailored facilitation, influencing, and change management skills
- Proactively partners and influences team members across a highly matrixed organization
- Has strong skills to manage leadership audiences, set expectations, and influence both goals and results
- Sees the big picture and understands the priorities, goals and struggles of both senior leaders and individual contributors
- Creates well-rounded, scalable, governance models and reasons for large scale improvements
- Thoughtfully juggles multiple competing initiatives through rigorous prioritization and effective communication
- Gets up to speed quickly in new areas
- Has experience driving both long-term initiatives (e.g., 12+ months) and rapid process improvements (e.g., 1 week)
**Job Description**
**About** **BD**
**Be part of something** **bigger!**
BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD's dispensing customers with a mission that's focused on knowing there's a patient at the center of everything we do so our pledge is to deliver exceptional service to our customers.
**Job Description**
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
**Purpose**
The Workforce and Quality Assurance Manager will oversee the planning, coordination, and implementation of workforce management and quality assurance activities. This role ensures that our workforce is effectively managed and that our quality standards are consistently met. This role partners throughout the CSC organization to identify and lead critical initiatives spanning people, process, and technology by using deep expertise in Lean, Six Sigma, project management, analytics, and business practices. The candidate must have the ability to establish trusting and collaborative working relationships with executive leadership and cross-functional teams of subject matter experts. This deep partnership with critical stakeholders will allow the role to successfully oversee the end-to-end execution of critical initiatives that drive targeted business outcomes and enhance the customer experience. A track record of leading a portfolio of large-scale, cross-functional transformation and innovation initiatives is essential.
**Specific Duties, Activities and Responsibilities**
+ Associate development 50%
+ Change Management 25%
+ Stakeholder Management 15%
+ Administrative / Other 10%
To be successful in this role, the ideal candidate:
+ Is forward thinking - developing processes and technology for a 5+ year vision
+ Demonstrates a consultative approach to problem solving
+ Effectively communicates - successfully managing up to the executive level and down and across to the collaborator and subject matter expert level
+ Understands how to streamline complex processes and drive technology and process transformation using tailored facilitation, influencing, and change management skills
+ Proactively partners and influences team members across a highly matrixed organization
+ Has strong skills to manage leadership audiences, set expectations, and influence both goals and results
+ Sees the big picture and understands the priorities, goals and struggles of both senior leaders and individual contributors
+ Creates well-rounded, scalable, governance models and reasons for large scale improvements
+ Thoughtfully juggles multiple competing initiatives through rigorous prioritization and effective communication
+ Gets up to speed quickly in new areas
+ Has experience driving both long-term initiatives (e.g., 12+ months) and rapid process improvements (e.g., 1 week)
**Knowledge, Skills and Abilities**
I. Service Orientation, Initiative, & Quality
+ Grasps precise understanding of quality audit and workforce management objectives & expectations
+ Fosters an open dialogue and maintains an approachable manner and treats others fairly and respectfully
+ Develop and implement workforce management strategies to optimize staffing levels and productivity
+ Conduct regular quality audits to ensure compliance with company standards and regulatory requirements
+ Analyze workforce and quality data to identify areas for improvement and implement corrective actions
+ Collaborate with cross-functional teams to address quality issues and enhance operational efficiency
+ Train and mentor staff on quality standards and best practices
+ Prepare detailed reports on workforce performance and quality metrics for senior management
II. Associate Development
+ Onboard, train, motivate and retain talented team members
+ Develop influence leaders through practice, policy and feedback
+ Coordinate lead resources for coverage and change deliverables aligned with initiative priorities
+ Provide exposure to cross functional operations and Service and Support leadership to increased knowledge and context
III. Change Management
+ Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives
+ Achieve buy-in from all decision makers for the successful application of performance excellence / performance improvement. Create team processes for optimizing results
+ Champion of CSC and Field workflow, SAP-CRM and SDS policies and procedures
+ Coordinate communication activities and market the process and results by publicizing goals, plans, progress and results focused on CSC Continuous Improvement/Process Improvement
IV. Customer Management Escalation
+ Ensure continual, clear and relevant communication among team members
+ Leverage identified operational performance and trends to reduce escalations and complaints
+ Demand and reinforce high levels of data quality and case management excellence throughout the lifecycle of managed each issue
+ Prioritize and build business case with measurement scorecard for continuous improvement and other programs
V. Administrative/Other
+ Timely completion of any Company or Department required training
+ Timely completion of internal company documentation
+ Performs other duties as assigned
**Requirements:**
+ Bachelor's degree preferred
+ 5+ years of experience in management consulting, strategic operations, operational excellence, and/or process improvement
+ 5+ years of experience in leading change for continuous improvement and transformational technology and process initiatives in an iterative, cross-functional, and fast-paced environment
+ 5+ years of experience in an operational environment; experience with Product implementation & Support organizations highly desired
+ Experience in workforce management, quality assurance and understanding of standard processes strongly desired
+ Experience leading Salesforce, CRM or other large enterprise technology changes is desired
+ Strong MS office skills particularly in advanced PowerPoint, Excel, and Power BI
+ Excellent analytical, problem-solving, listening, interpersonal, and verbal/written communication skills
+ Strong leadership, group facilitation, emotional intelligence, and project management skills
+ Experience with successful implementations of complex technology changes / implementations
+ Experience working in SaaS, Healthcare, Medical Device, Pharmaceutical and/or Engineering environments
+ Experience working with Customer Service Call Centers and/or Field Technicians is a plus
+ Flexible in working hours and be available for on call operations support
_At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting._
**Click on apply if this sounds like you!**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
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**Primary Work Location**
MYS Kuala Lumpur - Jalan Kerinchi
**Additional Locations**
**Work Shift**
MY2 Night 10p-7a Mon-Fri (Malaysia)
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**Change the world. Love your job.**
Texas Instruments is looking for an energetic engineer with a passion for quality, who enjoys helping others succeed by providing team members and customers with support in a positive and professional work environment.
You'll work in the world's most advanced manufacturing facilities, solve customer problems around the world and build strong analysis and problem-solving skills. This position provides the opportunity to drive continual improvement at all levels. Our quality team is primarily focused on driving improved systems and tools and providing a consistent and positive relationship with our business partners. We are searching for a self-directed, highly motivated engineer to join our team.
This is an excellent opportunity to gain exposure to, and develop expertise in working across teams inside and outside of one of Texas Instruments' Assembly Test site. The selected candidate will be given assignments and projects that are meaningful, challenging and that provide an outstanding experience, while contributing to the success of Texas Instruments.
**Responsibilities include:**
+ Drive solutions to customer returns
+ Interact as a bridge between business unit quality team and the Assembly Test team.
+ Identify opportunities for continual improvement and driving to solutions
+ Lead small cross-functional teams that provides timely and accurate "root cause" and solutions to challenges facing the factory and TI
+ Effectively communicate current performance, opportunities, and next steps in both internal and external forums
+ Interact and communicate daily with engineering peer groups inside and outside of TI, and occasionally with external customers
+ Serve as the primary contact for the Assembly Test with the business unit quality teams
**Why TI?**
+ Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
+ We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI ( Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us.
**About Texas Instruments**
Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com .
Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment.
If you are interested in this position, please apply to this requisition.
**Minimum requirements:**
+ Bachelor's degree in Electronics, Electrical & Electronics and Mechatronics Engineering
+ Minimum Cumulative 3.3/4.0 GPA, or higher
+ Fresh graduate to less than 2 years relevance working experience
+ Proficiency in programming language such as Phyton, C+ **Preferred qualifications:**
+ Strong verbal and written communication skills
+ Demonstrated strong analytical, critical thinking, and problem-solving skills
+ Ability to work in teams and collaborate effectively with people in different functions
+ Ability to take the initiative and drive for results
+ Strong time management skills that enable on-time project delivery
+ Ability to work effectively in an interrupt-driven, fast-paced and rapidly changing environment
+ Demonstrated ability to build strong, influential relationships
+ Familiar with MBayse, Spotfire, 8D, Root cause analysis techniques
+ Knowledge of standard Quality Systems such as QTS, SFC, QC Story, Alerts
**ECL/GTC Required:** Yes

**Job Description Summary**
Focus on performing tests (eg NDT) and defining controls (eg SPC). Ensure correct alignment with quality requirements. Ensure that manufactured or procured products meet specified standards before they progress to next phase of production or customer delivery. (Verification/Checking) Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
**Job Description**
**Company Overview**
Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!
**Site Overview:**
GE Aerospace Engine Services Malaysia (GEESM) in Subang plays a vital role in ensuring the safety and performance of aviation fleets every day. Established in 1997 as a Center of Excellence for CFM56 engines, GEESM has grown into a key hub of our global operations. It now services commercial aircraft engines, components, and accessories.
Employing more than 700 highly skilled local professionals and providing MRO services to more than 50 airlines worldwide, GEESM continues to exceed our customers' expectations. With our technical expertise and pioneering spirit, we elevate the flying experience to new heights.
**Role Overview:**
+ Lead & coordinate investigations on customer escapes, closing the communication loop with relevant customer contacts to update on Containment Actions, Root Cause Analysis, and Corrective and Preventive action plans, by providing a full Investigation Report.
+ Coordinate with Quality team and relevant functional leaders to finalize/review Root Cause Analysis and Corrective and Preventive action plans. Monitor and drive closure of outstanding actions arising from various investigations & surveillance activities.
+ Cell Quality focal for operational issues surrounding Cost of Quality, process FTY or process failures. Provide Quality guidance to approved personnel, shop processes and operations in assigned Cells.
+ Conduct Competency Assessment for qualified candidates to be established as Certifying Staff or Approved Mechanic.
+ Perform general and scheduled Surveillance of operations areas and processes.
+ Lead process observations and improvement action. Initiate and coordinate pFMEA events and follow through with various stake holders on risks mitigation actions. Finalize process changes or improvement through a FAI event.
+ Conduct Quality Trainings / Flow downs / Briefing as scheduled or arising from any Quality event.
+ Review Regulatory Airworthiness Directives received from Technical Publication and attend or support AD Review Board. Update AD check list for Certifying Staff.
**The Ideal Candidate:**
+ The ideal candidate is someone who is detail-oriented and committed to maintaining high-quality standards in their work. They should consistently meet deadlines and deliver results efficiently, even under pressure. Excellent communication and interpersonal skills are advantageous, along with a proven ability to lead and drive strategic initiatives.
**Required Qualifications:**
+ Degree in Engineering/Operations Management or other related technical fields.
+ Minimum 7 years' experience in Quality or Engineering role in aviation, automotive, manufacturing or other relevant field.
+ Trained/Certified or practical knowledge of RCCA, PFMEA/FAI procedures and discipline.
+ In-depth technical knowledge of Aviation Regulations and quality practices.
+ To be able to support Night Shift rotation as needed.
**Preferred Qualifications:**
+ Green Belt Certified and practical knowledge of MSA/CpK
+ Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan and execute programs. Established project management skills.
+ Able to work independently and able to provide technical and quality guidance to Quality team members.
+ Basic knowledge of MRO Operations and MRO SAP.
+ Able to work independently with minimum supervision.
Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward.
**Additional Information**
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

QUALITY CONTROL MANAGER
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Supervise and control all incoming material, process, outgoing product quality and drive continuous quality improvement.
**Job Requirements**
People Management
Lead the quality control and quality assurance department, including Failure analysis, SI testing , Allocate and balanced work across direct reports; reviewed and provided timely performance feedback to direct reports; mentored, developed and motivated them; guide resolve tough people/functional issues in the team; submit manpower application; interview candidates and provide feedback to achieve the section performance target, retain and develop key talent Assure compliance to requirements and optimization of process capabilities to ensure product quality, customer service, and cost-effectiveness. Led the team to reduce DPPM, customer complaints, customer returned values, and quality costs.
Procedure & Policy
Check the department policies initiate the policy change and prepare the related materials and follow up and monitor the policy execution; to ensure the procedures and policies in line with corporate standards are well executed.
Budgeting
1. Communicate with functional teams and prepare department budget and work plan annually and compare the expenses with the budget monthly; summarize the result, analyze and report to department director to propose practical department budget and conduct effective control.
2. Working with the management team to develop a quality plan and set up annual goals, build a strong implementation plan, and monitor to ensure target achievement. Applies sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
Quality Control
1. Lead the incoming material section and supplier management, facilitate quality improvement, and follow up on the improvement results.
2. Monitor the operation to comply with working instructions and find potential risk and take necessary actions.
3. Monitor the outgoing product quality control to ensure the resources are properly allocated and working instructions are well understood and executed by inspectors; Monitor the training conducted.
4. Monitor the on-site application of quality tools in order to ensure effective quality control and meet quality requirement
Customer Complaint
1. Monitor the customer complaints analysis and follow-up corrective actions.
2. Initiate and organize monthly quality meetings to review the quality issues and facilitate improvement actions.
3. Negotiate with customers about quality issues solving.
4. Conduct regular visits to customers and keep good relationships.
5. Monitor the customer complaint follow-up actions and feedback from the system in China.
6. Evaluate the RMA and follow up RMA dispose to timely solve customer complaint issues in cost-effective way and improve customer satisfaction.
Quality Issue
Guide the engineers to solve on site quality issues and take preventive actions; help to solve cross-function issues and evaluate and balance the quality, delivery, and cost to solve quality issues timely and prevent similar cases happen. Lead problem-solving of supplier-related defects, lead supplier improvement initiatives analyze manufacturing and supply chain quality data and lead problem-solving activities.
Quality Improvement
1.Initiate and monitor the monthly cross audit, review the results, and follow up the corrective actions; review the department 6 Sigma improvement monthly; and monitor the engineers conduct of daily quality improvement in order to drive continuous quality improvement.
Reporting
1. Prepare the operation performance report and send to GM.
2. Collect and analyze the quality-related data; and report to DND BU Quality.
3. Team timely and accurate report to management and related parties.
**What your background should look like**
+ Bachelor's degree (Major in process engineering or quality)
+ 8-10 years working experience in quality areas including 5 years of people management.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Prai, Penang, 07, MY, 13600
City: Prai, Penang
State: 07
Country/Region: MY
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Quality
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

**Job Description Summary**
Lead Quality Engineer is responsible for overseeing the Quality Control and Technical Records team, providing guidance and coordination for all related activities to further strengthen our quality process improvements, supporting customer escapes and quality investigations, closing communication with relevant parties and assisting with engine inductions and delivery documentation issues to meet our SQDC priorities.
**Job Description**
**Company Overview**
Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!
**Site Overview:**
GE Aerospace Engine Services Malaysia (GEESM) in Subang plays a vital role in ensuring the safety and performance of aviation fleets every day. Established in 1997 as a Center of Excellence for CFM56 engines, GEESM has grown into a key hub of our global operations. It now services commercial aircraft engines, components, and accessories.
Employing more than 700 highly skilled local professionals and providing MRO services to more than 50 airlines worldwide, GEESM continues to exceed our customers' expectations. With our technical expertise and pioneering spirit, we elevate the flying experience to new heights.
**Role Overview:**
+ Responsible for effective management of the Quality Surveillance team and Technical Records team.
+ Provide Quality leadership and guidance for operational issues on Cost of Quality, Vendor or Supplier Defects, process FTY and process non-compliance. Coordinate and perform investigations where applicable.
+ Lead & coordinate investigations on customer escapes, closing the communication loop with relevant customer contacts to update on Containment Actions, Root Cause Analysis, and Corrective and Preventive action plans, by sharing a full Investigation Report.
+ Perform general and scheduled Surveillance of operations areas and processes.
+ Coordinate with Quality team and relevant functional leaders to finalize/review Root Cause Analysis and Corrective and Preventive action plans. Monitor and drive closure of outstanding actions arising from various investigations & surveillance activities.
+ Conduct Technical Inquiry as guided by prevailing GEESM procedures and practices.
+ Conduct Competency Assessment for qualified candidates to be established as Certifying Staff/Approval Holders or Approved Mechanic.
+ Lead process observations and improvement action. Initiate and coordinate PFMEA events as required and follow through with various stake holders on risks mitigation actions.
+ Auditing of suppliers and subcontractors and providing feedback to management. Manage supplier or vendor performance issues as required.
+ Report non-compliance of established procedures and system weaknesses and deficiencies to Management for remedial or improvement actions.
+ Formulate working procedures by applying LEAN concepts and practices where appropriate.
+ Prepare, perform and assist the Quality Manager in Quality Awareness Programs or Predictive Quality Assessments initiatives.
+ Review Regulatory Airworthiness Directives received from Technical Publication and attend or support AD Review Board. Update AD check list for Certifying Staff.
+ Conduct Quality Trainings / Flow downs / Briefing as scheduled or arising from any Quality event.
**The Ideal Candidate:**
+ The ideal candidate possesses strong attention to detail with a strategic mindset, capable of collaborating effectively with the leadership team. They demonstrate excellent interpersonal and communication skills, ready for a front-facing role that engages customers and stakeholders. Proactive and fast in execution, they drive action plans to completion with precision, maintaining a customer-focused approach and a commitment to continuous improvement.
**Required Qualifications:**
+ Degree in Engineering/Operations Management or other related technical fields.
+ Minimum 7 years' experience in similar capacity within MRO environment
+ In-depth technical knowledge of Aviation Regulations and quality practices.
+ Candidate with prior managerial experience is an advantage.
**Preferred Qualifications:**
+ Demonstrated knowledge of Lean methodologies and data analysis for problem solving.
+ Ability to document, plan and execute programs. Established project management skills.
+ Able to work independently and able to provide technical and quality guidance to Quality team members.
+ Humble: respectful, receptive, agile, eager to learn
+ Transparent: shares critical information, speaks with candor, contributes constructively
+ Focused: quick learner, strategically prioritizes work, committed
+ Leadership ability: strong communicator, decision-maker, collaborative
+ Problem solver: analytical-minded, challenges existing processes, critical thinker
Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward.
**Additional Information**
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.