348 Qa Specialist jobs in Malaysia

Overview

We are seeking a highly skilled and motivated QA Specialist with expertise in both manual and automation testing to join our QA team. In this role, you will play a critical part in safeguarding the quality and reliability of our digital products by designing, executing, and maintaining test strategies that seamlessly align with agile development practices. The ideal candidate will bring a strong background in QA methodologies and a solid understanding of Asset Management and Commerce platforms, ensuring robust and efficient testing throughout the product lifecycle. Responsibilities

Conduct manual and automated tests to ensure high-quality and seamless user experiences across eCommerce platforms. Develop, execute, and maintain automation test scripts using

Katalon , focusing on reusability and modularity. Collaborate with developers, product owners, and business stakeholders to understand requirements and define comprehensive test scenarios. Report, track, and validate defects using

Jira

and work closely with development teams for timely resolutions. Ensure the QA governance framework is effectively implemented across assigned products, capturing key quality metrics. Participate in release management processes, supporting end-to-end testing and post-deployment validation. Support System Integration Testing (SIT) efforts, ensuring smooth handovers. Improve test automation coverage for regression, sanity, and performance testing. Requirements

Proven experience in functional manual and automation testing. Minimum 1-2 years of experience in Katalon for web and API automation. Strong scripting skills in Java or Groovy to develop reusable and extendable automation scripts. Familiarity with Asset management/ eCommerce testing, including user journey validation, shopping cart functionality, and payment integrations. Experience with Agile management and bug tracking tools (e.g.,

Jira ). Strong analytical and problem-solving skills with an eye for detail. Ability to work both independently and collaboratively in an Agile setup. Willingness to learn and adapt to new testing methodologies and tools. Preferred Skills (Nice to Have)

Experience in API testing using Katalon or Postman. Knowledge of CI/CD processes and tools such as Bitbucket, Jenkins, or GitHub Actions. Exposure to performance testing methodologies and tools. ISTQB certification is an added advantage. Seniority level

Associate Employment type

Full-time Job function

Quality Assurance Industries

Business Consulting and Services, Technology, Information and Media, and Professional Services

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Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Purpose

The QA Specialist II, APAC will perform a variety of Quality Assurance (QA) activities for the APAC countries to ensure compliance to internal procedure in accordance with Boston Scientific (BSC) Quality Systems. This includes developing, establishing, executing and maintaining quality systems and practices which meets BSC, customer and regulatory requirements.

Key Responsibilities

• Member of the Center of Excellence (CoE) for centralized quality activities and processes
• Executes day-to-day activities for the centralized quality processes such as document review, data verification and process tracking
• Maintain trackers, dashboards and reports to ensure accuracy and timeliness of information
• Assure the development and execution of streamlined centralized quality processes
• Support cross-country QA processes by ensuring data and documentation are aligned
• Member in improvement initiatives assigned, contributing to project activities in support of standardization and efficiency goals
• Identify process gaps, propose improvements, and contribute to standardization activities
• Provide training, guidance and support to junior team members
• Act as the point of contact on requests from affiliates, supporting and providing the required data or information
• May support the SME and Manager in maintaining high level of control of the quality processes
• Manage more complex QA tasks, including exception handling and problem-solving
• Perform collection, analysis, and trending of quality indicator data in support of management review and/or goals and objectives

Key Qualifications

• At least a Bachelor’s degree in any engineering or equivalent field
• 3 -5 years of experience in Quality, Regulatory, or other related functions, preferably in medical devices or regulated industry
• Demonstrated ability to apply conceptual knowledge to solve routine and moderately complex problems
• Familiarity with ISO 13485, GMP, or similar regulatory requirements
• Strong organizational and communication skills, ability to interact with regional stakeholders
• Exposure to project-based work or continuous improvement activities (Lean, Six Sigma, Kaizen, etc) is an added advantage
• Proficiency in Microsoft Excel, Microsoft Word, Microsoft Visio and Microsoft Point
• Language requirements: Proficiency in English, Bahasa Malaysia and Chinese (written and spoken) is required to manage documentation and communication across APAC countries

Requisition ID:

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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Purpose Statement

The QA Specialist I, APAC will perform a variety of Quality Assurance (QA) activities for the APAC countries to ensure compliance to internal procedure in accordance with Boston Scientific (BSC) Quality Systems. This includes developing, establishing, executing and maintaining quality systems and practices which meets BSC, customer and regulatory requirements.

Key Responsibilities

• Member of the Center of Excellence (CoE) for centralized quality activities and processes
• Executes day-to-day activities for the centralized quality processes such as document review, data verification and process tracking
• Maintain trackers, dashboards and reports to ensure accuracy and timeliness of information
• Assure the development and execution of streamlined centralized quality processes
• Support cross-country QA processes by ensuring data and documentation are aligned
• Participate in improvement initiatives as assigned, contributing to project activities in support of standardization and efficiency goals
• Act as the point of contact on requests from affiliates, supporting and providing the required data or information
• May support SME and Manager in maintaining high level of control of the quality processes
• Apply sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues
• Perform collection, analysis, and trending of quality indicator data in support of management review and/or goals and objectives

Key Qualifications

• At least a Bachelor’s degree in any engineering or equivalent field
• 1-2 years of experience in Quality, Regulatory, or related function, preferably in medical devices or regulated industry
• Basic understanding of quality systems, procedures and documentation
• Good organizational and communication skills, ability to interact with regional stakeholders
• Proficiency in Microsoft Excel, Microsoft Word, Microsoft Visio and Microsoft PowerPoint
• Language requirements: Proficiency in English, Bahasa Malaysia and Chinese (written and spoken) is required to manage documentation and communication across APAC countries

Requisition ID:

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Job Segment: QA, Quality Assurance, Compliance, Law, Medical Device, Technology, Quality, Legal, Healthcare

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Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Purpose Statement

The QA Specialist II, APAC will perform a variety of Quality Assurance (QA) activities for the APAC countries to ensure compliance to internal procedure in accordance with Boston Scientific (BSC) Quality Systems. This includes developing, establishing, executing and maintaining quality systems and practices which meets BSC, customer and regulatory requirements.

Key Responsibilities

• Member of the Center of Excellence (CoE) for centralized quality activities and processes
• Executes day-to-day activities for the centralized quality processes such as document review, data verification and process tracking
• Maintain trackers, dashboards and reports to ensure accuracy and timeliness of information
• Assure the development and execution of streamlined centralized quality processes
• Support cross-country QA processes by ensuring data and documentation are aligned
• Member in improvement initiatives assigned, contributing to project activities in support of standardization and efficiency goals
• Identify process gaps, propose improvements, and contribute to standardization activities
• Provide training, guidance and support to junior team members
• Act as the point of contact on requests from affiliates, supporting and providing the required data or information
• May support the SME and Manager in maintaining high level of control of the quality processes
• Manage more complex QA tasks, including exception handling and problem-solving
• Perform collection, analysis, and trending of quality indicator data in support of management review and/or goals and objectives

Key Qualifications

• At least a Bachelor’s degree in any engineering or equivalent field
• 3 -5 years of experience in Quality, Regulatory, or other related functions, preferably in medical devices or regulated industry
• Demonstrated ability to apply conceptual knowledge to solve routine and moderately complex problems
• Familiarity with ISO 13485, GMP, or similar regulatory requirements
• Strong organizational and communication skills, ability to interact with regional stakeholders
• Exposure to project-based work or continuous improvement activities (Lean, Six Sigma, Kaizen, etc) is an added advantage
• Proficiency in Microsoft Excel, Microsoft Word, Microsoft Visio and Microsoft Point
• Language requirements: Proficiency in English, Bahasa Malaysia and Chinese (written and spoken) is required to manage documentation and communication across APAC countries

Requisition ID:

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Job Segment: QA, Quality Assurance, Six Sigma, Lean Six Sigma, Compliance, Technology, Quality, Management, Legal

#J-18808-Ljbffr

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Purpose The QA Specialist II, APAC will perform a variety of Quality Assurance (QA) activities for the APAC countries to ensure compliance to internal procedure in accordance with Boston Scientific (BSC) Quality Systems. This includes developing, establishing, executing and maintaining quality systems and practices which meets BSC, customer and regulatory requirements.

Key Responsibilities

Member of the Center of Excellence (CoE) for centralized quality activities and processes

Executes day-to-day activities for the centralized quality processes such as document review, data verification and process tracking

Maintain trackers, dashboards and reports to ensure accuracy and timeliness of information

Assure the development and execution of streamlined centralized quality processes

Support cross-country QA processes by ensuring data and documentation are aligned

Member in improvement initiatives assigned, contributing to project activities in support of standardization and efficiency goals

Identify process gaps, propose improvements, and contribute to standardization activities

Provide training, guidance and support to junior team members

Act as the point of contact on requests from affiliates, supporting and providing the required data or information

May support the SME and Manager in maintaining high level of control of the quality processes

Manage more complex QA tasks, including exception handling and problem-solving

Perform collection, analysis, and trending of quality indicator data in support of management review and/or goals and objectives

Key Qualifications

At least a Bachelor’s degree in any engineering or equivalent field

3 -5 years of experience in Quality, Regulatory, or other related functions, preferably in medical devices or regulated industry

Demonstrated ability to apply conceptual knowledge to solve routine and moderately complex problems

Familiarity with ISO 13485, GMP, or similar regulatory requirements

Strong organizational and communication skills, ability to interact with regional stakeholders

Exposure to project-based work or continuous improvement activities (Lean, Six Sigma, Kaizen, etc) is an added advantage

Proficiency in Microsoft Excel, Microsoft Word, Microsoft Visio and Microsoft Point

Language requirements: Proficiency in English, Bahasa Malaysia and Chinese (written and spoken) is required to manage documentation and communication across APAC countries

Requisition ID:

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. Purpose Statement The QA Specialist II, APAC will perform a variety of Quality Assurance (QA) activities for the APAC countries to ensure compliance to internal procedure in accordance with Boston Scientific (BSC) Quality Systems. This includes developing, establishing, executing and maintaining quality systems and practices which meets BSC, customer and regulatory requirements. Key Responsibilities Member of the Center of Excellence (CoE) for centralized quality activities and processes Executes day-to-day activities for the centralized quality processes such as document review, data verification and process tracking Maintain trackers, dashboards and reports to ensure accuracy and timeliness of information Assure the development and execution of streamlined centralized quality processes Support cross-country QA processes by ensuring data and documentation are aligned Member in improvement initiatives assigned, contributing to project activities in support of standardization and efficiency goals Identify process gaps, propose improvements, and contribute to standardization activities Provide training, guidance and support to junior team members Act as the point of contact on requests from affiliates, supporting and providing the required data or information May support the SME and Manager in maintaining high level of control of the quality processes Manage more complex QA tasks, including exception handling and problem-solving Perform collection, analysis, and trending of quality indicator data in support of management review and/or goals and objectives Key Qualifications At least a Bachelor’s degree in any engineering or equivalent field 3 -5 years of experience in Quality, Regulatory, or other related functions, preferably in medical devices or regulated industry Demonstrated ability to apply conceptual knowledge to solve routine and moderately complex problems Familiarity with ISO 13485, GMP, or similar regulatory requirements Strong organizational and communication skills, ability to interact with regional stakeholders Exposure to project-based work or continuous improvement activities (Lean, Six Sigma, Kaizen, etc) is an added advantage Proficiency in Microsoft Excel, Microsoft Word, Microsoft Visio and Microsoft Point Language requirements: Proficiency in English, Bahasa Malaysia and Chinese (written and spoken) is required to manage documentation and communication across APAC countries Requisition ID: As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Job Segment:

QA, Quality Assurance, Six Sigma, Lean Six Sigma, Compliance, Technology, Quality, Management, Legal

#J-18808-Ljbffr

Purpose Statement

The QA Specialist I, APAC will perform a variety of Quality Assurance (QA) activities for the APAC countries to ensure compliance to internal procedure in accordance with Boston Scientific (BSC) Quality Systems. This includes developing, establishing, executing and maintaining quality systems and practices which meets BSC, customer and regulatory requirements. Key Responsibilities

Member of the Center of Excellence (CoE) for centralized quality activities and processes Executes day-to-day activities for the centralized quality processes such as document review, data verification and process tracking Maintain trackers, dashboards and reports to ensure accuracy and timeliness of information Assure the development and execution of streamlined centralized quality processes Support cross-country QA processes by ensuring data and documentation are aligned Participate in improvement initiatives as assigned, contributing to project activities in support of standardization and efficiency goals Act as the point of contact on requests from affiliates, supporting and providing the required data or information May support SME and Manager in maintaining high level of control of the quality processes Apply sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues Perform collection, analysis, and trending of quality indicator data in support of management review and/or goals and objectives Key Qualifications

At least a Bachelor’s degree in any engineering or equivalent field 1-2 years of experience in Quality, Regulatory, or related function, preferably in medical devices or regulated industry Basic understanding of quality systems, procedures and documentation Good organizational and communication skills, ability to interact with regional stakeholders Proficiency in Microsoft Excel, Microsoft Word, Microsoft Visio and Microsoft PowerPoint Language requirements: Proficiency in English, Bahasa Malaysia and Chinese (written and spoken) is required to manage documentation and communication across APAC countries Requisition ID: As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! Job Segment:

QA, Quality Assurance, Compliance, Law, Medical Device, Technology, Quality, Legal, Healthcare

#J-18808-Ljbffr

Join to apply for the Mandarin Customer Service QA Specialist role at Agensi Pekerjaan JobScoper Sdn. Bhd.

This range is provided by the employer. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range Job Responsibilities

• Proven experience in a customer service or QA role, preferably within a contact center environment.
• Strong understanding of customer service principles, procedures, and quality metrics.
• Excellent listening and analytical skills, with high attention to detail.
• Effective written and verbal communication skills for delivering feedback and writing reports.
• Familiarity with CRM tools, call recording systems, and QA platforms (e.g., Zendesk, Freshdesk, NICE, Playvox, etc.).
• Ability to work independently, manage time effectively, and meet deadlines.
• Proficient in Microsoft Excel, Google Sheets, or other data analysis tools.
• Diploma or Bachelor’s degree in Business, Communications, or a related field (preferred).

Job Requirements

• Monitor and evaluate customer interactions (calls, emails, chats, etc.) to ensure adherence to quality standards and procedures.
• Develop, maintain, and update quality scoring guidelines and evaluation forms.
• Identify trends, gaps, and training opportunities through regular QA reviews.
• Provide timely and constructive feedback to customer service agents and team leads.
• Collaborate with training and operations teams to align quality expectations with performance goals.
• Prepare and present quality performance reports and insights to management.
• Assist in coaching initiatives to improve agent performance and customer satisfaction.
• Ensure compliance with company policies, regulatory requirements, and industry standards.
• Continuously seek ways to improve QA processes and customer service delivery.

Job Benefits

• Annual Leave
• Medical Leave
• Compassionate Leave
• Hospitalization Leave
• EPF/SOCSO/EIS
• PCB
• Plenty of career advancement opportunities
• Medical Insurance

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Technology, Information and Internet

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Join to apply for the

Mandarin Customer Service QA Specialist

role at

Agensi Pekerjaan JobScoper Sdn. Bhd.

This range is provided by the employer. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range Job Responsibilities

Proven experience in a customer service or QA role, preferably within a contact center environment.

Strong understanding of customer service principles, procedures, and quality metrics.

Excellent listening and analytical skills, with high attention to detail.

Effective written and verbal communication skills for delivering feedback and writing reports.

Familiarity with CRM tools, call recording systems, and QA platforms (e.g., Zendesk, Freshdesk, NICE, Playvox, etc.).

Ability to work independently, manage time effectively, and meet deadlines.

Proficient in Microsoft Excel, Google Sheets, or other data analysis tools.

Diploma or Bachelor’s degree in Business, Communications, or a related field (preferred).

Job Requirements

Monitor and evaluate customer interactions (calls, emails, chats, etc.) to ensure adherence to quality standards and procedures.

Develop, maintain, and update quality scoring guidelines and evaluation forms.

Identify trends, gaps, and training opportunities through regular QA reviews.

Provide timely and constructive feedback to customer service agents and team leads.

Collaborate with training and operations teams to align quality expectations with performance goals.

Prepare and present quality performance reports and insights to management.

Assist in coaching initiatives to improve agent performance and customer satisfaction.

Ensure compliance with company policies, regulatory requirements, and industry standards.

Continuously seek ways to improve QA processes and customer service delivery.

Job Benefits

Annual Leave

Medical Leave

Compassionate Leave

Hospitalization Leave

EPF/SOCSO/EIS

PCB

Plenty of career advancement opportunities

Medical Insurance

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Technology, Information and Internet

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