11 Public Bank Berhad jobs in Malaysia

This position will oversee all loans and scholarship matters to ensure efficient management of processes and procedures and any other matters related to Loans and Scholarships. The incumbent is also accountable for the development and efficient implementation of innovative solutions to support the Student Services Department's strategic plan particularly in the Loans and Scholarships area.

Key Responsibilities:

Planning, Development, Strategies, Policies

• Initiate and contribute to the development of Standard Operating Procedures.

Loans and Scholarship

• Provide advice to students and parents on loans and scholarship queries.
• Develop and update procedures, deadlines, scheduling and advertisement of available loans and scholarships.
• Maintain student academic records to sponsors, communicate with internal and external customers and providing administrative support to the Student Services Manager.

Awards and Scholarship events

• Act as secretariat to the Loan and Scholarship committee and assist in coordinating the events.

Staff Management and Leadership

• Provide leadership to staff within the Loans and Scholarship Office.

About you

To be successful in this role, you will have:

• Completion of a relevant degree with relevant experience or an equivalent combination of relevant extensive experience and/or education/training.
• Demonstrated ability to be receptive to, and anticipate the needs of students, staff and other internal and external clients and demonstrate flexibility in dealing with people who have competing demands.
• Demonstrated ability to relate effectively to clients and staff on matters of a sensitive and confidential nature.
• Demonstrated ability to interpret and apply relevant policies and procedures.
• Demonstrated problem-solving skills and a high level of attention to detail and accuracy.
• Demonstrated ability to organize time and workload in order to meet deadlines and maintain control of multiple tasks.
• Demonstrated interpersonal skills with the ability to work effectively as part of a team by providing direction and support and to develop and maintain relationships with colleagues and clients.
• Excellent verbal and written communication skills with professional proficiency in the English language.

Desirable

• Previous experience in a tertiary education administration environment.
• Knowledge and understanding of academic processes and welfare issues involved in dealing with university students.

Get ready for our inaugural Sales Career Fair on this special day

• Date: 10 October 2025 (Friday)
• Time: 10:00am - 4:00pm
• Venue: Menara Public Bank, Jalan Ampang, Kuala Lumpur

Event Highlights:

• Interactive Booths
• Career Exploration
• On-The-Spot Interview

This is your chance to connect with our dynamic team and explore exciting career opportunities that could shape your future

APPLY NOW to secure a slot and stay tuned for exciting updates

Why Join Us?

• We offer exciting possibilities and doors of opportunities will be opened to high performing individuals.
• Our employees are the fundamental building block of the Bank's resilience and long term sustainability. We are therefore committed to nurturing, developing and empowering our talents to ensure that each of them will grow to their greatest potential along side the Bank.
• We hire the most talented people from diverse backgrounds. We value diversity as the wealth of experience and perspectives strengthens our ability to connect with a wide cross-section of customers and build a richer environment for creativity and innovation.

What You Can Get

Our integrated suite of wellbeing programmes designed to enhance the employees' quality of life and welfare include the provision of:

• Fair and competitive remuneration
• Comprehensive medical benefit scheme
• Low interest/interest free staff housing loans/vehicle loans/special loans
• Attractive annual leave scheme, extended maternity leave, sabbatical leave, examination leave etc.
• Insurance coverage and attractive retirement schemes
• Performance-based reward system
• Opportunities for career advancement based on merit

To encourage employees to strive for career progression, we accord other defined benefits and perks to employees as they progress up the corporate ladder to assume bigger roles and responsibility

Overview

Join to apply for the Loan Tele-Collection Officer Malaysia role at Mission Consultancy Services Sdn. Bhd.

As a Loan Tele-Collection Officer, you will play a crucial role in managing overdue bills and facilitating the collection of payments. You will contact clients to discuss their debts, negotiate payment terms, and advise on various repayment options. If an agreement cannot be reached, you will take necessary actions to collect outstanding debts.

• Make Calls to Clients: Contact clients via phone (home, work, or mobile) to discuss overdue payments and negotiate repayment plans.
• Negotiate Payment Schedules: Work with customers to establish payment schedules that align with their financial situation while ensuring debt recovery.
• Advise Customers: Provide information on various payment options and, if necessary, inform customers about potential further actions for debt collection.
• Maintain Customer Files: Update and manage customer files, recording all contact details and information provided regarding their debt.
• Prepare Statements: Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
• Write Letters: Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
• Answer Phones: Handle incoming calls from customers and other individuals, addressing queries and providing assistance.

• Malaysian citizens only.
• Minimum 2 years experience in related role.
• Excellent interpersonal, negotiation, and persuasion skills.
• Proficient in Microsoft Office, especially Excel/Google Sheets.
• Ability to prioritize tasks effectively.
• Strong verbal and written communication skills.
• Capable of critical thinking and sound judgment.
• Education: SPM, Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree.

• Full-time
• Salary: To be discussed based on experience

• Health insurance
• Performance bonuses
• EPF / SOCSO
• Annual leave

Day shift

Petaling Jaya, Selangor, Malaysia

Please apply online or send your CV to

Overview

As a Loan Tele-Collection Officer, you will play a crucial role in managing overdue bills and facilitating the collection of payments. Your responsibilities include contacting clients to discuss their debts, negotiating payment terms, and advising on various repayment options. If an agreement cannot be reached, you will take necessary actions to collect outstanding debts.

• Make Calls to Clients: Contact clients via phone (home, work, or mobile) to discuss their overdue payments and negotiate repayment plans.
• Negotiate Payment Schedules: Work with customers to establish payment schedules that align with their financial situation while ensuring debt recovery.
• Advise Customers: Provide information on various payment options and, if necessary, inform customers about potential further actions for debt collection.
• Maintain Customer Files: Update and manage customer files, recording all contact details and the information provided to the customer regarding their debt.
• Prepare Statements: Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
• Write Letters: Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
• Answer Phones: Handle incoming calls from customers and other individuals, addressing queries and providing assistance.

• Malaysian citizens only.
• Minimum 2 years experience in related role
• Excellent interpersonal, negotiation, and persuasion skills.
• Proficient in Microsoft Office, especially Excel/Google Sheets.
• Ability to prioritize tasks effectively.
• Strong verbal and written communication skills.
• Capable of critical thinking and sound judgment.
• Education: SPM, Diploma, Bachelors Degree, Post Graduate Diploma, or Professional Degree.

• Full-time
• Salary: To be discussed based on experience

• Health insurance
• Performance bonuses
• EPF / SOCSO
• Annual leave

Note: Items in bold were converted from strong tags to the allowed bold tag as per the formatting rules.

Schedule : Day shift

Petaling Jaya : Reliable commute or planning to relocate before starting work (Required)

Please apply online or send your CV to

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

LOANS ACCOUNT PROCESSING OFFICER @ REPAYMENT & REDEMPTION

• Handle loan operations (monetary transactions and non-monetary system maintenances) at multiple source systems in RLOC.
• Processing of all instructions received promptly, accurately and within the stipulated turnaround time/SLA.
• Attend to general enquiries from internal customers (ie : Branches, Contact Centre, Mortgage Servicing Hub, PFS-Credit, RCM and other Depts.) promptly and timely.
• Check and review daily and other periodic reports, and take timely action accordingly.
• Prepare and ensure accurate and timely submission of monthly/periodic management information system reporting and regulatory reporting.
• Handle business system new/change requirements, testing and enhancement of processing and reporting system according to scheduled timeline.
• Ensure compliance with processes/ procedures stipulated under SOPs, Guidelines, Policies and Regulations, Code of Conduct, Clean Desk Policy, PDPA, AML, DLP, etc. at all times.
• Participate in fungible exercise/load balancing within the dept and handle ad-hoc assignments as and when required.
• Ensure that all matters/issues that warrant TL/UH/HOD’s attention are escalated timely, as guided by MGOR.
• Ensure proper housekeeping and archiving of all data and documents.
• Meet minimum Fair audit rating with no critical observations and no repeat of prior audit issues.

Job Requirements

• A recognized Degree in any field or any other equivalent qualification.
• Minimum 2 years working experience, preferably with background in finance, branch operations and administration.
• Proficient in using Microsoft Office Excel.
• Good written and spoken English and Bahasa Malaysia skills.
• Energetic, adaptable and self-motivated.

Additional Requirements

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description
LOANS ACCOUNT PROCESSING OFFICER @ REPAYMENT & REDEMPTION

• Handle loan operations (monetary transactions and non-monetary system maintenances) at multiple source systems in RLOC.
• Processing of all instructions received promptly, accurately and within the stipulated turnaround time/SLA.
• Attend to general enquiries from internal customers (ie : Branches, Contact Centre, Mortgage Servicing Hub, PFS-Credit, RCM and other Depts.) promptly and timely.
• Check and review daily and other periodic reports, and take timely action accordingly.
• Prepare and ensure accurate and timely submission of monthly/periodic management information system reporting and regulatory reporting.
• Handle business system new/change requirements, testing and enhancement of processing and reporting system according to scheduled timeline.
• Ensure compliance with processes/ procedures stipulated under SOPs, Guidelines, Policies and Regulations, Code of Conduct, Clean Desk Policy, PDPA, AML, DLP, etc. at all times.
• Participate in fungible exercise/load balancing within the dept and handle ad-hoc assignments as and when required.
• Ensure that all matters/issues that warrant TL/UH/HOD's attention are escalated timely, as guided by MGOR.
• Ensure proper housekeeping and archiving of all data and documents.
• Meet minimum Fair audit rating with no critical observations and no repeat of prior audit issues.

Job Requirements

• A recognized Degree in any field or any other equivalent qualification.
• Minimum 2 years working experience, preferably with background in finance, branch operations and administration.
• Proficient in using Microsoft Office Excel.
• Good written and spoken English and Bahasa Malaysia skills.
• Energetic, adaptable and self-motivated.

Additional Requirements
Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

Job Responsibilities

• Prepare and verify loan documents, ensure compliance with approvals, and process accurate loan disbursements.
• Handle customer enquiries, conduct interviews, explain loan terms, and provide ongoing support to borrowers and guarantors.
• Gather and assess required documents, assist in credit analysis, and maintain accurate records in the loan system.
• Assist in promote the company's loan products and services.
• Organize and safeguard all credit documentation and provide general administrative support for smooth daily operations.

Job Requirements

• Candidate possesses at least Diploma or Degree in Business Administration, Finance, Banking, or related field.
• At least 1–2 years of working experience in loan processing, credit administration, or customer service.
• Fresh graduates are also encouraged to apply.
• Basic understanding of loan documentation, credit procedures, and financial products.
• Good communication and interpersonal skills to interact with customers and internal teams.
• Detail-oriented with strong organizational and follow-up skills.
• Proficient in Microsoft Office (Word, Excel) and able to learn new systems quickly.
• Able to work independently with minimal supervision and handle multiple tasks efficiently.
• Positive attitude, responsible, and customer-focused.

Job Highlights

• Great Exposure and Interactive Working Environment
• Opportunities for Career Advancement Within the Organization
• 5 working days

Job Types: Full-time, Permanent

Pay: RM1, RM2,500.00 per month

Benefits:

• Opportunities for promotion

Application Question(s):

• What is your expected salary?
• What is your earliest available start date?

Experience:

• Processing Loan Officer: 1 year (Required)

Work Location: In person