154 Protection Specialist jobs in Malaysia

Account Protection Specialist (Japan) ????????

American Express

Posted 6 days ago

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**Description**
アメリカン・エキスプレスの企業文化は、175年にわたる革新、共通の 価値観 とリーダーシップ行動、そして私たちのお客様、地域社会、同僚を支えるという揺るぎないコミットメントの歴史の上に築かれています。チーム・アメックスの一員として、様々な包括的なウェルビーイングのサポートを受け、多くの機会を通して新たなスキルを学び、リーダーとして成長し、キャリアを高めることのできるパワフルな支援を体験します。
ここではあなたの声やアイデアが重要で、あなたの仕事が影響をもたらします。そして、私たちは共に手を携え、アメリカン・エキスプレスの未来を作っていきます。
**業務内容:**
+ アカウントプロテクションスペシャリストとしてカード会員との受電/架電対応を行い、世界最高基準のサービスで不正使用による損失を未然に防ぎます。
+ カスタマーエクスペリエンスと効率性の指標において、期待以上の成果を上げる。
+ 加盟店やビジネスパートナーからの承認取得依頼を受け付け、カード利用を促進します。
+ 高いリスクを抱えているとみられるアカウントに対するモニタリングを行います。
+ カード利用におけるリスクを最小限に抑えるための提案を行います。
+ 貸し倒れを防ぐためのリスクを調査、判断します。
+ 海外拠点と協力して情報やレポートを共有します。
**必要なスキル** **:**
+ 日本語で自信をもって正確なコミュニケーションを取れることが必要不可欠です。
+ ネイティブレベルの堪能な日本語。
+ ホスピタリティがあり、英語でもカード会員、関連部署とビジネスで求められる程度のコミュニケーションができること。
+ 多様性の中で相手に敬意をもって働くことができる、誠意のあるチームプレイヤー。
+ 最小限の指示・監督の中でも自立して働くことができる。
+ 基本的なPCスキルと、Microsoft Officeアプリケーションに精通していること。
+ ローテーションシフトで勤務が可能であること。(最も早いシフトは午前7時に開始し、最も遅いシフトは午後1時に開始します。)
* 業務上必要不可欠と判断した場合、数日間夜勤のカバーに入る可能性があります。
+ 大卒の場合、関連分野で3年以上の職歴があること。短大・専門卒の場合、関連分野で5年以上の職歴があること。高卒の場合、関連分野で7年以上の職歴があること。(就労ビザ取得要件を満たすため)
+ コールセンター/営業/接客業など2年以上の経験があると望ましい。
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
+ Handle incoming / outbound calls from card members as an Account Protection Specialist to proactively prevent fraud loss with world class services.
+ Meet and perform above and beyond expectations especially on Customer Experience and Efficiency metrics.
+ Handle authorizations calls from merchants and partners to enable spend.
+ Monitoring High Risk Accounts of American Express.
+ Suggestions for risk mitigation for high-risk accounts of cardholders.
+ Investigation and review the degree of risk of the cardholders in order to prevent bad debts.
+ Identify potential risks by analyzing the spending pattern and buying behavior and also by asserting the intention of repayment.
+ Suggestion on the method should be taken by justifying the problem is related to unauthorized use or actual credit problem.
+ Sharing of information and reports in cooperation with overseas bases.
**Minimum Qualifications**
+ Passion and confidence in communicating in Japanese is an essential requirement to be successful in this role as well as active listening.
+ Fluent in Japanese for business as native level.
+ Team player who is able to work in a diverse group with high level of integrity.
+ Able to work independently under minimal supervision.
+ Basic PC skills and familiar with Microsoft office applications.
+ Must be willing to work on rotating shifts (Earliest shift starts at 7am, latest at 1pm.)
* If the business requirements judge coverage to be essential, you will be assigned to cover the night shift for few days.
+ Service-oriented and able to communicate well with conversational English as a minimum.
+ Degree and above, with at least 3 years' experience in the relevant field. Diploma, with at least 5 years' experience in the relevant field. Technical Certificate or equivalent, with at least 7 years' experience in the relevant field. (For the purpose of EP application)
+ More than 2 years' experience in industries related to hospitality/retail/Call center/Sales
**Qualifications**
アメリカン・エキスプレスは、社員とその大切な人たちの包括的なウェルビーイングをサポートする福利厚生とプログラムを提供しています、人生の各ステージを通じて身体的、経済的、精神的な健康を大切に考えています。福利厚生には以下が含まれます:
+ 競争力のある基本給
+ ボーナスインセンティブ
+ 経済的安定と退職に向けたサポート
+ 合的な医療、歯科、眼科、生命保険、障害給付(勤務地による)
+ 役割や業務上の必要性に応じて、ハイブリッド、オンサイトの柔軟な働き方が可能
+ 手厚い有給育児休暇制度(勤務地による)
+ 看護師や医師が常駐するグローバルなオンサイト・ウェルネス・センターを無料で利用できる(勤務地による)
+ Healthy Mindsプログラムによる無料・秘密厳守のカウンセリングサポート
+ キャリア開発とトレーニングの機会
アメリカン・エキスプレスへの入社は、適用される法律および規制に従って、経歴調査を通過することが条件となります。
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite arrangements depending on role and business needs
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
**Job:** Operations
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:** 25009729
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Security Risk Management Specialist

Kuala Lumpur, Kuala Lumpur Canonical

Posted 12 days ago

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Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Security Risk Management Specialist role at Canonical

Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Security Risk Management Specialist role at Canonical

In security risk management we're looking to harness the power of industry best practice combined with driving new innovation on how we do security risk assessments and modelling. Our security risk management team is the primary owner of the strategy and practices of how we identify, track and reduce our security risk across everything we do.

To support this we need to use industry best practices paired with emerging threat information to to promote risk identification, quantification, impact analysis, and modelling to ultimately drive decision making. In this role, you will help establish and execute a broad strategic vision for the security risk program at Canonical. You will not only work within the team but also cross-functionally with various teams across the organisation. The team contributes ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attacks. Additionally, the team collaborates with our Organisational Learning and Development team to develop playbooks and facilitate security training across Canonical.

The security risk management team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies.

What you will do in this role:

  • Define Canonical's security risk management standards and playbooks
  • Analyse and improve Canonical's security risk practices
  • Evaluate, select and implement new security requirements, tools and practices
  • Grow the presence and thought leadership of Canonical security risk management practice
  • Develop Canonical security risk learning and development materials
  • Work with Security leadership to present information and influence change
  • Participate in developing key risk indicators, provide inputs to the development of key control indicators, and key performance indicators for various programs
  • Apply statistical models to risk frameworks (such as FAIR, sensitivity analysis, and others)
  • Participate in risk management, decision-making, and collaborative discussions
  • Lead quantified risk assessments and understand the value of qualitative data for improvements to quality and engineering processes
  • Interpret internal or external cyber security risk analyses in business terms and recommend a responsible course of action
  • Develop templates and materials to help with self-service risk management actions
  • Monitor and identify opportunities to improve the effectiveness of risk management processes
  • Launch campaigns to perform security assessments and help mitigate security risks across the company
  • Build evaluation methods and performance indicators to measure efficiency of security functions and capabilities.

What we are looking for

  • An exceptional academic track record
  • Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
  • Drive and a track record of going above-and-beyond expectations
  • Deep personal motivation to be at the forefront of technology security
  • Leadership and management ability
  • Excellent business English writing and presentation skills
  • Problem-solver with excellent communication skills, a deep technical understanding of security assessments and risk management
  • Expertise in threat modelling and risk management frameworks
  • Broad knowledge of how to operationalize the management of security risk
  • Experience in Secure Development Lifecycle and Security by Design methodology

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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  • Seniority level Entry level
Employment type
  • Employment type Full-time
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  • Job function Finance and Sales
  • Industries Software Development

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Senior Specialist, Family Protection

Kuala Lumpur, Kuala Lumpur RHB Banking Group

Posted 8 days ago

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Join to apply for the Senior Specialist, Family Protection role at RHB Banking Group

2 days ago Be among the first 25 applicants

Join to apply for the Senior Specialist, Family Protection role at RHB Banking Group

About The Role

We are seeking a highly motivated Senior Specialist, Family Protection to join our A&H Underwriting team. In this role, you will be responsible for managing system and product setup, overseeing the end-to-end customer journey including policy issuance, credit control, billing, and ensuring seamless operations throughout. Your expertise will help drive efficient underwriting processes and enhance customer experience.

About The Role

We are seeking a highly motivated Senior Specialist, Family Protection to join our A&H Underwriting team. In this role, you will be responsible for managing system and product setup, overseeing the end-to-end customer journey including policy issuance, credit control, billing, and ensuring seamless operations throughout. Your expertise will help drive efficient underwriting processes and enhance customer experience.

What You Will Be Doing

  • Manage and support system and product setup for Family Protection insurance products
  • Oversee the complete customer journey from policy issuance to credit control and billing
  • Collaborate with cross-functional teams to ensure smooth operational workflows and compliance
  • Identify process improvements to optimize underwriting efficiency and customer satisfaction

What We're Looking For

  • Minimum 5 years of relevant experience in A&H underwriting, preferably within Family Protection
  • Strong familiarity with insurance system setups and product configurations
  • Comprehensive understanding of the end-to-end customer journey in insurance operations
  • Experience managing policy issuance, credit control, and billing processes
  • Detail-oriented with strong organizational and communication skills
  • Ability to collaborate effectively across teams and handle multiple responsibilities

What We Offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.

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  • Seniority level Not Applicable
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  • Employment type Full-time
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  • Job function Other

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Senior Specialist, Family Protection

Kuala Lumpur, Kuala Lumpur RHB Banking Group

Posted 1 day ago

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Senior Specialist, Family Protection

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RHB Banking Group 2 days ago Be among the first 25 applicants Join to apply for the

Senior Specialist, Family Protection

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RHB Banking Group About The Role

We are seeking a highly motivated Senior Specialist, Family Protection to join our A&H Underwriting team. In this role, you will be responsible for managing system and product setup, overseeing the end-to-end customer journey including policy issuance, credit control, billing, and ensuring seamless operations throughout. Your expertise will help drive efficient underwriting processes and enhance customer experience. About The Role

We are seeking a highly motivated Senior Specialist, Family Protection to join our A&H Underwriting team. In this role, you will be responsible for managing system and product setup, overseeing the end-to-end customer journey including policy issuance, credit control, billing, and ensuring seamless operations throughout. Your expertise will help drive efficient underwriting processes and enhance customer experience.

What You Will Be Doing

Manage and support system and product setup for Family Protection insurance products Oversee the complete customer journey from policy issuance to credit control and billing Collaborate with cross-functional teams to ensure smooth operational workflows and compliance Identify process improvements to optimize underwriting efficiency and customer satisfaction

What We're Looking For

Minimum 5 years of relevant experience in A&H underwriting, preferably within Family Protection Strong familiarity with insurance system setups and product configurations Comprehensive understanding of the end-to-end customer journey in insurance operations Experience managing policy issuance, credit control, and billing processes Detail-oriented with strong organizational and communication skills Ability to collaborate effectively across teams and handle multiple responsibilities

What We Offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now. Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kota Damansara, Selangor, Malaysia 1 week ago Kota Damansara, Selangor, Malaysia 23 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 15 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Executive, Administration - Pre-Owned Vehicle

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Risk Management Specialist

Kuala Lumpur, Kuala Lumpur ETO Group

Posted 4 days ago

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Join ETO Markets – Where Innovation Meets Opportunity

At ETO Markets, we’re more than just a brokerage — we’re a global leader in CFDs, Forex, Crypto, and Stock trading. Driven by cutting-edge technology, competitive trading conditions, and a commitment to excellence, we empower traders at every level to succeed in dynamic markets.

We’re on the lookout for a proactive and detail-orientedRisk Management professional to join our fast-paced, collaborative team. If you're passionate about markets, thrive in a client-focused environment, and are ready to make a real impact, this is your opportunity to grow with a forward-thinking financial services provider.

Key Responsibilities:

  • Oversee and address all risk-related matters across securities, futures, and OTC products.
  • Develop, review, and update internal risk policies and procedures to ensure compliance with regulatory and company standards.
  • Monitor daily margin requirements and manage excess limits; prepare and issue margin calls and enforcement notices to clients.
  • Design and enhance risk models to improve the accuracy and efficiency of risk assessment across various financial products.
  • Conduct portfolio analysis and stress testing in collaboration with senior management.
  • Monitor portfolios for market and issuer-related risk events to detect emerging collateral risks at an early stage.
  • Work closely with internal stakeholders, including senior management, dealing, finance, and compliance teams, to address risk issues and implement effective mitigation strategies.
  • Stay informed of industry trends, regulatory developments, and best practices to proactively strengthen the firm’s risk management framework.

Requirements:

  • Bachelor’s degree in Finance, Economics, Investment, Business, or a related field.
  • Minimum of 2 years of relevant experience inrisk management, finance, or investment-related fields .
  • Prior experience in risk reviews or risk-based audits is essential.
  • Strong knowledge of financial markets, CFDs, Forex, or cryptocurrency trading.
  • Familiarity with MT4, MT5, cTrader, or other trading platforms (preferred).
  • Knowledge or experience in equity or futures trading is preferred.
  • Familiarity with trading platforms is an added advantage.
  • Proficiency in Microsoft Excel, for data analysis and reporting.
  • Fluency in Mandarin and English (spoken and written) to support Mandarin-speaking clients.
  • Willingness to work flexible hours, including market open/close times.

Why Join Us?

Work with top professionals in the financial industry.

Join a dynamic and forward-thinking team.

Contribute to impactful projects that shape the finance sector.

Unlock growth opportunities and advance your career.

Ready to elevate your career? Apply now and become a key part of ETO Markets' success!

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  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales

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Model Risk Management Manager

Kuala Lumpur, Kuala Lumpur RHB Banking Group

Posted 1 day ago

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Join to apply for the Model Risk Management Manager role at RHB Banking Group

3 days ago Be among the first 25 applicants

Join to apply for the Model Risk Management Manager role at RHB Banking Group

  • To review the adequacy and effectiveness of rating system processes, the oversight structure and control procedures to ensure the applicability and proper application of the quantitative methods in practice. The review covers model design / rating systems documentation, data quality, governance and control as well as internal use of rating (Qualitative Validation).
  • To review model developmental evidence, outcome analysis and back-testing using the data gained during practical operations of the model while comparison or benchmark data can be included as a supplement (Quantitative Validation).
  • To independently validate prior to implementation and adoption of the new / re-calibrated models for quality assurance.
  • Supervise and perform tracking, monitoring and reporting progress on Outstanding Issues by relevant parties such as risk modeling, credit risk, business units, etc. pertaining to all validated models.
  • Continuous enhancement of model validation methodologies or techniques.

Key Responsibilities

  • To review the adequacy and effectiveness of rating system processes, the oversight structure and control procedures to ensure the applicability and proper application of the quantitative methods in practice. The review covers model design / rating systems documentation, data quality, governance and control as well as internal use of rating (Qualitative Validation).
  • To review model developmental evidence, outcome analysis and back-testing using the data gained during practical operations of the model while comparison or benchmark data can be included as a supplement (Quantitative Validation).
  • To independently validate prior to implementation and adoption of the new / re-calibrated models for quality assurance.
  • Supervise and perform tracking, monitoring and reporting progress on Outstanding Issues by relevant parties such as risk modeling, credit risk, business units, etc. pertaining to all validated models.
  • Continuous enhancement of model validation methodologies or techniques.

Requirements

  • Bachelor Degree - University degree or equivalent in the field of Statistics, Actuarial Science, Quantitative Finance or Accounting and Finance is an advantage.
  • Minimum of 3 years of credit experience in risk management or model development or model validation.
  • Preferably with experiences in risk management.
  • Good analytical skills.
  • Good statistical modeling skills.
  • Good communications and writing skills.
  • Programming skills in SAS would be an added advantage.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales

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Head of Risk Management

Kuala Lumpur, Kuala Lumpur Fintech News

Posted 12 days ago

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Job Description

The Head of Risk Management is responsible for leading PayNet’s enterprise risk strategy, with a dual focus on internal risk exposure and risks arising from the broader financial ecosystem. This includes managing threats introduced by participants, vendors, shared infrastructure dependencies, and emerging systemic risks that may impact PayNet’s operations, reputation, or service and system availability.

Responsibilities

Strategic Risk Leadership

  • Lead the Risk Management Division, formulating and executing a comprehensive risk strategy that encompasses both internal enterprise risks and external ecosystem risks.
  • Identify and assess emerging risks that may impact PayNet's strategic direction or long-term sustainability.
  • Serve as a key advisor to senior leadership and the Board on emerging risk trends, systemic vulnerabilities, risk appetite & tolerance capacities, and risk resilience & mitigation priorities.

Enterprise and Operational Risk Management

  • Oversee the identification, evaluation, and mitigation of internal risks across business lines, systems, infrastructure, and key processes.
  • Establish and maintain risk management systems and tools, including Governance, Risk & Compliance systems, risk & control registers, scenario models, and key risk indicators that reflect both internal controls and ecosystem dependencies.
  • Drive root-cause analysis of risk events and implement lessons learned to prevent recurrence and strengthen controls.

Business Continuity and Crisis Management

  • Lead PayNet’s enterprise efforts in business continuity management (BCM), crisis preparedness, and recovery planning, including key considerations on sector-wide dependencies and real-time payment operations.
  • Collaborate closely with the Technology and Cyber Security teams to anticipate and evaluate emerging threats—including cyber disruptions, coordinated fraud attacks, technology failures, and reputational shocks—and design appropriate mitigation strategies.
  • Collaborate with internal compliance, technology, product, and operational teams to ensure risk frameworks are robust and forward-looking.

Ecosystem and Interconnected Risk Oversight

  • Identify and monitor risks introduced by PayNet’s ecosystem—banks, e-wallets, merchant acquirers, third-party processors, etc. — whose risk could potentially directly or indirectly impact the reputation and resilience of PayNet’s services.
  • Develop frameworks to assess the risk profiles of participants and 3rd party providers, including incident spillover, concentration risks, and interdependencies.
  • Engage proactively with ecosystem stakeholders to strengthen shared resilience, service continuity, and coordinated risk responses.

Risk Culture and Capability Building

  • Champion a risk-conscious culture across the organization, embedding accountability and ownership at all levels.
  • Build and mentor a high-performing risk team, equipping them with tools and methodologies to support advanced risk analytics, monitoring, and reporting.
  • Promote continuous improvement in risk processes through automation, data-driven insights, and strategic alignment with business priorities.
Qualifications
  • Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field; Master’s degree preferred.
  • 10+ years of experience in risk management, with significant experience in a leadership role.
  • Strong knowledge of risk management frameworks, regulatory requirements, and industry best practices.
  • Proven ability to lead large-scale risk management initiatives and manage cross-functional teams.
  • Excellent communication, leadership, and strategic thinking skills.
  • Risk assessment and mitigation
  • Regulatory compliance
  • Team leadership
  • Strategic planning
Hiring organization

Payments Network Malaysia (PayNet) 200801035403 (836743-D) is Malaysia's premier payments network and central infrastructure for financial markets.

We innovate, build and operate world-class payment systems and financial market infrastructures that safely, reliably and efficiently enable the functioning and development of Malaysia's financial system as well as the economy as a whole.

Bank Negara Malaysia is PayNet's single largest shareholder, with eleven Malaysian financial institutions as joint shareholders

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Enterprise Risk Management, Manager

Kuala Lumpur, Kuala Lumpur AIA Hong Kong and Macau

Posted today

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Job Description

Enterprise Risk Management, Manager page is loadedEnterprise Risk Management, Manager Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 4 Days Ago job requisition id JR-60298

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Part of Enterprise Risk Management Department which works as a second line of defense in partnership with the business (as first line of defense) to coordinate the risk management process throughout AIA PUBLIC Takaful Bhd. and its related group of companies to ensure all element of risks including Shariah-related) are properly identified, assessed, mitigated and reported in line with the BNM Guidelines as well as AIA policies requirements.
This position also responsible for the evolvement of the risk management framework, integration of risk management into business and provision of assurance to stakeholders, with primary focus on financial risk as well as opportunities to widen exposure to cover operational risk including Shariah-related. The individual in this position will require a thorough understanding of the business and be involved in cross-functional interactions with various business functions.Roles and Responsibilities:

Evolve the Risk Management Framework

  • Review the Risk Management Framework and other risk management related policies and procedures, with considerations for local regulatory (Bank Negara Malaysia (BNM) and/or Securities Commission) expectations and feedback from Management, Shariah Committee and Board of Directors (Board).
  • Review the Risk Appetite – this includes risk tolerances and risk limits and ensuring effective monitoring with the establishment of appropriate key risk indicators (KRIs) and thresholds.
  • Manage the implementation of risk management process throughout AIA PUBLIC Takaful Bhd. according to the Board approved risk methodology. This includes working consultatively with all business functions to ensure all elements of risks (including emerging risk arising from changes in the business and economic landscape) are properly identified, assessed, mitigated, monitored and reported; controls are assessed for adequacy and appropriateness with action plans developed on a timely basis where necessary and executed accordingly.

Integrate Risk Management into Business through Business Engagement

  • Promote a positive and strong risk and ethics culture which is integrated and aligned with business to encourage discussion on risk matters and embed risk assessment process into the decision-making process.
  • Provide support to Management on risk management issues relating to their areas of responsibility, which includes the provision of analytical insights and holistic value-adding independent advice to enhance broader risk-informed decision making, as well as consultative discussions in the resolution of potential risks and issues.
  • Coordinate risk management related education and awareness for all employees on a regular basis.

Provide Stakeholder Assurance

  • Conduct independent review and provide constructive feedback on the Independent Capital Adequacy Assessment Process (ICAAP), stress testing exercises, product risk assessments, Strategic Asset Allocation (SAA) review exercise, investment-related initiatives, liquidity adequacy assessment, climate-related risks and etc.
  • Prepare and present risk management reports on timely basis highlighting risks, mitigating controls and action owners.

Minimum Job Requirements:

  • Degree in related field including Actuarial Science and Financial Risk Management, with 5 years + relevant work experience in the financial industry handling actuarial, risk management and/or internal audit
  • In-depth understanding of Insurance/ Takaful business preferred.
  • In-depth knowledge of actuarial and/ or financial risk management practices
  • Understanding of insurance business management or audit/ consulting for Financial Institutions.
  • Good knowledge on process flows and control points
  • Team player and passionate in learning
  • Good interpersonal and communication skills and self-motivated.
  • Good written and spoken communication skills in English and local language.
  • Independent and be able to work under pressure
  • Be organized, detail-oriented and analytical
  • Possess leadership, coaching and influencing skills; business acumen; problem solving skills
  • High level of integrity and take ownership and accountability of results

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Similar Jobs (1) Principal, Enterprise Risk Management locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days Ago

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Enterprise Risk Management, Manager

Kuala Lumpur, Kuala Lumpur AIA Malaysia

Posted 1 day ago

Job Viewed

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Job Description

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Enterprise Risk Management, Manager role at AIA Malaysia

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

3 days ago Be among the first 25 applicants

Join to apply for the Enterprise Risk Management, Manager role at AIA Malaysia

Get AI-powered advice on this job and more exclusive features.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About The Role

Part of Enterprise Risk Management Department which works as a second line of defense in partnership with the business (as first line of defense) to coordinate the risk management process throughout AIA PUBLIC Takaful Bhd. and its related group of companies to ensure all element of risks including Shariah-related) are properly identified, assessed, mitigated and reported in line with the BNM Guidelines as well as AIA policies requirements.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About The Role

Part of Enterprise Risk Management Department which works as a second line of defense in partnership with the business (as first line of defense) to coordinate the risk management process throughout AIA PUBLIC Takaful Bhd. and its related group of companies to ensure all element of risks including Shariah-related) are properly identified, assessed, mitigated and reported in line with the BNM Guidelines as well as AIA policies requirements.

This position also responsible for the evolvement of the risk management framework, integration of risk management into business and provision of assurance to stakeholders, with primary focus on financial risk as well as opportunities to widen exposure to cover operational risk including Shariah-related. The individual in this position will require a thorough understanding of the business and be involved in cross-functional interactions with various business functions.

Roles And Responsibilities

Evolve the Risk Management Framework

  • Review the Risk Management Framework and other risk management related policies and procedures, with considerations for local regulatory (Bank Negara Malaysia (BNM) and/or Securities Commission) expectations and feedback from Management, Shariah Committee and Board of Directors (Board).
  • Review the Risk Appetite – this includes risk tolerances and risk limits and ensuring effective monitoring with the establishment of appropriate key risk indicators (KRIs) and thresholds.
  • Manage the implementation of risk management process throughout AIA PUBLIC Takaful Bhd. according to the Board approved risk methodology. This includes working consultatively with all business functions to ensure all elements of risks (including emerging risk arising from changes in the business and economic landscape) are properly identified, assessed, mitigated, monitored and reported; controls are assessed for adequacy and appropriateness with action plans developed on a timely basis where necessary and executed accordingly.

Integrate Risk Management into Business through Business Engagement

  • Promote a positive and strong risk and ethics culture which is integrated and aligned with business to encourage discussion on risk matters and embed risk assessment process into the decision-making process.
  • Provide support to Management on risk management issues relating to their areas of responsibility, which includes the provision of analytical insights and holistic value-adding independent advice to enhance broader risk-informed decision making, as well as consultative discussions in the resolution of potential risks and issues.
  • Coordinate risk management related education and awareness for all employees on a regular basis.

Provide Stakeholder Assurance

  • Conduct independent review and provide constructive feedback on the Independent Capital Adequacy Assessment Process (ICAAP), stress testing exercises, product risk assessments, Strategic Asset Allocation (SAA) review exercise, investment-related initiatives, liquidity adequacy assessment, climate-related risks and etc.
  • Prepare and present risk management reports on timely basis highlighting risks, mitigating controls and action owners.

Minimum Job Requirements

  • Degree in related field including Actuarial Science and Financial Risk Management, with 5 years + relevant work experience in the financial industry handling actuarial, risk management and/or internal audit
  • In-depth understanding of Insurance/ Takaful business preferred.
  • In-depth knowledge of actuarial and/ or financial risk management practices
  • Understanding of insurance business management or audit/ consulting for Financial Institutions.
  • Good knowledge on process flows and control points
  • Team player and passionate in learning
  • Good interpersonal and communication skills and self-motivated.
  • Good written and spoken communication skills in English and local language.
  • Independent and be able to work under pressure
  • Be organized, detail-oriented and analytical
  • Possess leadership, coaching and influencing skills; business acumen; problem solving skills
  • High level of integrity and take ownership and accountability of results

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Insurance

Referrals increase your chances of interviewing at AIA Malaysia by 2x

Get notified about new Enterprise Risk Manager jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

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Risk Management Lead – Credit

Negeri Sembilan, Negeri Sembilan MONEE SG PRIVATE LIMITED

Posted 4 days ago

Job Viewed

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Job Description

Job Description
  • Lead the development, optimization, and implementation of credit risk management strategies for consumer and SME loans.
  • Design and execute risk frameworks across the full customer lifecycle – from acquisition to collections.
  • Monitor portfolio health for both new and existing customers and drive initiatives to improve performance, profitability, and risk metrics.
  • Lead and mentor a team to drive risk performance and ensure robust risk management policies.
  • Support expansion into new markets by developing scalable and compliant risk processes.
  • Evaluate risk model performance and contribute to the enhancement of model effectiveness and accuracy.
  • Collaborate with cross-functional teams including product, business development, operations, and compliance.
Requirements
  • Bachelor’s degree or above for any field.
  • Minimum of 10 years of full-time working experience in risk management within consumer finance, fintech, or banking.
  • At least 4 years of experience in people management.
  • Effective communication skills, with the ability to present complex insights to both technical and business stakeholders.
  • Self-driven mindset with the ability to develop and execute strategies independently and proactively.
  • Strong analytical skills; experience in risk modeling is a plus.
  • Familiarity with the Southeast Asia market is a plus.
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