What Jobs are available for Property Marketing in Malaysia?

Customer Service Executive - Real Estate (Mandarin)
Job ID

Posted
26-Sep-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Administrative, Customer Service, Facilities Management
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**Office Location :** CBRE KL BSO, Bangsar South
**About the role:**
As a CBRE Helpdesk Associate - Facilities Management, you will provide help desk support in processing facilities service request received from end users received via phone, emails, and self-service tickets.
This job is part of the Client Care team mainly responsible for work order management: creation, dispatch, and completion monitoring within the agreed SLA.
**What You'll Do:**
+ Manage volume of calls (inbound and outbound), emails, and self-service tickets
+ Gather relevant and complete details from the requestor to create a work order for site responders to resolve the issue
+ Identify customer, site responder needs, concerns, issues with urgency, critical thinking, professionalism, and efficiency; determining all resolutions necessary based on process standards
+ Dispatch the work orders on a timely manner including call outs as required
+ Manage work orders to ensure that work orders are completed within SLA
+ Identify and handle potential and actual critical or emergency requests
+ Provide excellent customer experience via phone and email channels in language of support as applicable - English, Mandarin, Bahasa, Malay.
**What You'll need:**
+ Bachelor's degree in business or any equivalent.
+ Junior experience in a Shared Services Center (SSC) or Business Process Outsourcing (BPO) environment, particularly in call center operations experience or call center management experience is preferred
+ Fresh graduates are welcome to apply.
+ **Must have high proficiency in Malay, English & Mandarin (read/write/speak) as this role will also support China market**
+ Microsoft Office proficient and strong analytical and problem-solving skills
+ Excellent written and verbal communication skills
+ Ability to interact with different enterprise stakeholders, clients, and business partners
+ Quick learner and sharp attention to detail
+ Good coaching and communication skills
+ High standard and regard to quality and integrity
+ Strong time management and organizational skills
+ Ability to provide efficient, timely, reliable, and courteous service to customers
+ Ability to effectively present information
**_Why CBRE_**
_When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants._
**_Applicant AI Use Disclosure_**
_We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process._
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Job Descriptions:



-Assist the Sales & Marketing Manager in planning and achieving business targets.



-Support and guide the sales team in daily activities.



-Handle customer inquiries and build strong client relationships.



-Prepare sales reports and track team performance.



-Help organize sales promotions and campaigns.



-Resolve customer issues and ensure satisfaction.



-To perform any other tasks as and when required by Management.



Job Requirement:



-Diploma or Degree in Business, Marketing, or related field.



-At-least 1 year of experience in Property/ Real Estate sales.



-Good communication and people skills.



-Positive attitude and willingness to learn.



-Preferably Mandarin speaking candidates for cater to the related group of people.



-Fresh graduate are welcome to apply. Training will be provided.

Real Estate Transaction Management - Assistant Manager/Manager (Kuala Lumpur)
Job ID

Posted
22-Oct-2025
Role type
Full-time
Areas of Interest
Transaction Management
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**About The Role**
A unique and exciting opportunity to be part of and support an Asia Pacific Regional Transaction Management Team, located in Kuala Lumpur, Malaysia. This Regional Transaction Management team is responsible for managing the office portfolio and all commercial lease transactions for one of our global account. The Transaction Management Team is part of one of CBRE's largest Global Integrated Accounts, providing Transaction Management, Project Management and Facilities Management to the Client. The Assistant Manager reports to the CBRE Asia Pacific Regional Transaction Management Lead.
**What You'll Do**
+ Supports Transaction Management Team:Closely tracks all transactions and maintains required documentation in project files,Preparesdocumentation and endorsement requests related to the transaction process flow,Provides transactional financial analysis
+ Serves as regional liaison to lease administration (coordinates with CBRE lease administration team in Europe,ensures accuracy and timeliness of data, and meets all critical dates)
+ Tracks and reports upcoming lease expirations
+ Facilitates commission invoicing and tracking
+ Assists with transaction implementation -Ensures all transactions comply with terms and conditions of the CBRE - Client Master Service Agreement, including all controls requirements,Collects information to enable client to prepare economic analysis for management approval,Prepares proposal packages (acquisition, lease renewal, disposal, etc.) for management approval
+ Improves client relationship through - Clear and effective communication, Interfacing with Client's Real Estate team, Client Business Services, external stakeholders and CBRE brokers, Working as a team to enhance/improve processes, Identifying areas of innovation and improvement and value added service
**What You'll Need**
+ A degree, preferably in Real Estate, Facilities Management, Business, Finance or a related discipline.
+ 3-5 years related experience is preferred
+ Regional exposure to commercial real estate will be an advantage.
+ Ambitious and eager to learn
+ Able to work in a very international environment with different cultures
+ Candidates with experience/knowledge of property transactions and company controls/procedures is required.
+ Thorough and meticulous work practices, excellent attention to detail, remaining task focused
+ Able to work with accuracy under pressure and meet deadlines
+ Able to build and maintain working relationships with clients and colleagues whilst working in a team environment
+ Excellent written and verbal communication skills.
+ Advanced knowledge of financial terms and principles, to conduct advanced financial analysis.
+ Advanced analytical and quantitative skills. Able to comprehend, analyse, and interpret complex documents. Able to solve problems involving several options in situations.
+ Advanced computer software application (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and Internet navigational skills.
+ Excellent interpersonal and communicational skills
+ Strong organizational skills with ability to manage multiple projects simultaneously.
+ Service oriented
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
**AOUR VALUES IN HIRING**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred:**
- 4 year college degree.
- Demonstrated skills in supervising a team.
- Lodging sales experience.
- Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages the development of a strategic account plan for the demand generators in the market.
- Manages the property's reactive and proactive sales efforts.
- Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
- Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
- Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
- Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
- Attends sales strategy meetings to provide input on weekly and overall sales strategy.
- Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
- Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
- Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
- Serves as the sales contact for customers; serves as the customer advocate.
- Serves as hotel authority on sales processes and sales contracts.
- Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
- Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
- Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
- Supports the General Manager by coordinating crisis communications.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
- Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
- Interfaces with regional marketing communications for regional and national promotions pull through.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Develops strong partnerships with local organizations to further increase brand/product awareness.
- Develops and manages internal key stakeholder relationships.
- Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Leadership**
- Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
- Develops sales goals and strategies and verifies alignment with the brand business strategy.
- Executes the sales strategy in order to meet individual booking goals for both self and staff.
- Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
- Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
- Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
- Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
- Creates effective structures, processes, jobs and performance management systems are in place.
- Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
- Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
- Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
- Supports tools and training resources to educate sales associates on winning catering solutions.
- Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
- Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
- Transfers functional knowledge and develops group sales skills of other discipline managers.
- Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
- Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
- Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Manager of eCommerce and Digital sits at the intersection between Marriott International's eCommerce, marketing, and global distribution strategies. This role helps their property effectively pull through the sales, marketing, and customer engagement activities that drive awareness and profitability. This role will also manage overall activation of their property strategies in owned and third party electronic channels (Marriott.com, multi-lingual global sites, OTAs, meta search sites, search engines, and other eMarketing vehicles). This role will work to increase revenue, grow market share and create a compelling experience that steers customers towards booking on our direct online property channels. The Manager of eCommerce and Digital serves as a thought leader to their hotel's marketing, sales, and revenue management teams, providing local area and country-wide insight to enhance their digital experience. To this end, he/she will be in touch with their regional eCommerce and Digital Services team on a regular basis to make sure they are fully activated and optimized on Marriott.com and appropriate in-language global sites. The role partners hand in hand with their colleagues in the cluster marketing team to engage current and would-be customers with targeted messaging that's relevant, on-brand, and genuinely engaging. From time to time this role also provides eCommerce communication, training, education, reporting and analysis to digital, marketing, and sales teams on property.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 4 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
OR
- 4-year bachelor's degree in eCommerce, Marketing, Business Administration or related major; 2 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.
**CORE WORK ACTIVITIES**
**Digital and eDistribution Strategy Execution**
- Executes appropriate on-strategy eCommerce priorities and tactics.
- Coordinates with the Director of Sales and Marketing and/or the Director of eCommerce and Digital Services to validate and track ecommerce goals for the hotel.
- Reviews hotel progress against established goals periodically, provides reporting and analysis, and troubleshoots performance issues.
- Manages budgets for eCommerce activities.
- Follows and tracks progress on quarterly game plans for hotel by identifying key focus for the coming months.
- Collaborates closely with Directors of Field Marketing (DFMs), and cluster Marketing and Communication teams to execute online Brand Marketing strategies and plans for the hotel.
**Digital Acquisition Marketing**
- Coordinates execution of online marketing efforts through approved agencies/vendors and Marriott Digital Services team.
- Works with regional eCommerce team to optimize Paid Search performance.
- Manages the PLUS Platform for participating hotels in the area/cluster.
- Executes online marketing activities in partnership with hotel and cluster Marketing leaders (e.g., loading Marriott.com Hotel Website deals, Group Deals, Group Value Dates, email marketing and affiliate marketing).
- Assures that hotel websites on Marriott.com and global sites are fully optimized to maximize traffic from search engines.
- Identifies hotel-specific online digital activation needs (e.g., local channels to focus marketing efforts through).
**Hotel Web Site Content Optimization**
- Conducts regular audits of Marriott.com and individual Hotel Websites to verify each hotel is optimized for high quality custom images, content, links, and accurate translations; works with hotels on corrective action where necessary.
- Serves as the EPIC/Vignette administrator for the hotel(s).
- Provides consultation to hotel digital marketing teams in developing hotel website modules for Spa, Golf, Food & Beverage and weddings.
- Manages the pull-through and activation of key corporate eCommerce projects (e.g., new Marriott.com Hotel Websites, new field SEO service, and similar corporate e-services).
- Uses B2B e-tools to grow online bookings for Group and Corporate business in cluster hotels.
- Identifies and implements efforts to drive online awareness and bookings for hotel F&B outlets.
**OTAs and Meta Search Channel Optimization**
- Verifies that all hotels within their region/cluster are participating in relevant, approved echannels.
- Regularly audits content, images, and star ratings on OTAs and Meta Search sites, and works with hotels to make appropriate corrections.
- Partners with cluster and area marketing teams to define and execute the hotel OTA merchandising plan(s).
- Identifies and executes hotel/cluster/area OTA marketing and merchandising tactics as needed (e.g. Agoda newsletter, Expedia TravelAds, etc.).
- May also co-manage soft-dollar marketing budget for domestic OTAs with the eDistribution Team.
- Builds strong domestic relationships with the top 2-3 OTA partners.
- Collaborates with hotel and regional Revenue Leaders to review hotel performance on eChannels.
**Marketing and Communication Partnership**
- Assists in the development and execution of the cluster marketing plan (e.g. retargeting campaign, OTA marketing, etc.).
- Develops the offer landing page on Marriott.com for cluster offers.
- Identifies and obtains Marriott.com and OTA marketing and merchandising placements as appropriate.
- Creates mini-sites for domestic segment marketing efforts where needed (e.g. MICE or Weddings).
**Opening Hotel Support**
- Collaborates with Field Marketing to develop, recommend and execute the opening S&M plan for the hotel.
- Sets up the Marriott.com Hotel Web Site.
- Activates the hotel for sale on approved OTAs.
- Shop hotel to verify M.com and OTA rates are set up correctly.
- Work with brand marketing team to position the hotel on digital channels.
- Works with marketing and sales teams to plan the pre-opening budget and execute the budget according to what is best for the brand, region.
- Acts as a point of contact for agencies reaching out for information about the hotel and redirect them to the right person to speak with.
- Creates online press releases and helps with property SEO to drive awareness to hotel.
- Helps set digital sales goals for new opens in partnership with sales and revenue management.
**eCommerce Communication and Training**
- Uses the eCommerce Resource guide.
- Trains and educates cluster and/or hotel-level managers on how to activate their hotel eCommerce and digital marketing strategy.
- Delivers eCommerce training, presentations, and workshops to region, cluster and hotel-level associates and management in partnership with cluster/regional marketing teams.
- Serves as cluster-level point-person for Marriott's eCommerce strategy.
- Builds solid relationships with ADSMs, GMs, cluster Marketing and Revenue Management teams (where relevant) to raise their awareness, understanding, and motivation to e-activate their hotels.
- Participates in regularly-scheduled global and regional eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
- Delivers a monthly report and newsletter, and hosts a monthly webinar, for hotels.
- Develops other cluster-level eCommerce communications, as appropriate.
- Stay up-to-date on and communicate industry and competitive trends, with a focus on the domestic online travel landscape.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
As an Intern in Roche Pharma Malaysia, you may be assigned to a variety of tasks and/or projects relevant for the assigned team/function. The objective of assignments is for the intern to practically apply academic or vocational studies/learning in a Roche setting, as well as learn more about the Roche organization, as future employment with Roche may be a possibility subject to job availability, candidate qualification and past performance.
Assignments will vary but are typically to support the activities of regular employees, such as entry-level research and reporting, analyses and modeling, preparing materials for others, coordinating small events or meetings, improving basic departmental operations such as filing or archiving systems, departmental libraries, etc.
**Responsibilities and Accountabilities:**
+ For assignments in Digital Marketing, key responsibilities of an intern may include but not limited to the following (with appropriate guidance from experienced colleagues):
+ Collaborating closely with field-facing and office-based colleagues to understand customer/patient/healthcare ecosystem needs as well as Roche strategies and products in the assigned disease area
+ Adapting materials/assets/content from global or other countries to local context and needs.
+ Creating new materials/assets/content  Support planning, project management and implementation for (digital) marketing campaigns.
+ Support development of content/channel strategies and tactics
+ Length of internship will vary according to business needs.
**Job Specific Competencies:**
+ Purpose-driven, passionate to make an impact to patients and society
+ Strong self-organization and high achiever
+ Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche
+ Strong communication and engagement skills
+ Display of integrity in everything
**Education / Qualifications:**
+ Degree in Medical/Scientific and/or business background (e.g., Science/Medical/Pharmacy students, or Business Administration/Economics students with good understanding of medical-scientific concepts and terminology)
**Expertise:**
+ Able to understand and use digital means and tools
+ Proficiency in English; fluency in Malay and/or Mandarin language is a plus
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

**Your Day To Day**
**People**
+ Participate in marketing and revenue meetings.
+ Proactive in looking for current digital/social trends and industry developments to grow the business and identify partnerships for the business to explore.
+ Live the company winning ways in the Digital Marketing business activities.
+ Work collaboratively with our people to achieve mutual goals of the hotel.
+ Build and manage relationship with third party digital vendors and partners.
+ Develop and maintain great working relationships with key clients and outside contacts to increase revenue.
+ Making sure all assigned tasks/ project deadlines are met.
**Financial**
+ Develop effective content strategy to drive online business and improve conversion rates through a better online experience.
+ Drive brand web revenue by increasing page views and time spent on the page.
+ Review channel performance and highlight risks and opportunities.
+ Merchandise IHG global/regional campaigns.
**Guest Experience**
+ Support subscribing hotels to ensure all content and images are up to date on Hotel Content Manager (HCM), consistent across all local channels and partner websites.
+ Support subscribing hotels to adopt new IHG tools and systems that benefit the guests from an operational or marketing perspective.
+ Support subscribing hotels with best practices in monitoring and managing content marketing through digital channels.
**Responsible Business**
+ Support subscribing hotels on the advocacy of data stewardship.
+ Support subscribing hotels to manage and grow their databases in line with IHG privacy guidelines.
+ Ad-hoc duties - unexpected moments when we have to pull together to get a task done
**Accountability**
+ This is a digital marketing job in a large, luxury, resort, or major flagship hotel. Hotel may have multiple sites and facilities, high-volume catering and/or convention facilities, and a large number of VIP and special service guests
**What We Need From You**
+ Bachelor's degree / higher education qualification / equivalent in marketing or related field.
+ Minimum 4 or more years of experience in a hospitality marketing, in-house digital departments or marketing/advertising agencies.
+ Must be detail and deadline-oriented, communicative, able to multi-task on projects requiring differing skills sets, while maintaining high standards of work on a tight schedule in a fast-paced environment.
+ Strong knowledge of local online consumer behaviours, e-commerce and digital trends.
+ Strong knowledge of local businesses and business trends required
+ Digitally savvy with Content Management Systems, e-commerce operations & SEO.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Job Title:** Digital Marketing (Social Posting Coordinator) - Korean/Japanese
**Location:** Malaysia
**Experience required:** 3 -5 years in Digital Marketing
**Language Requirement:** Must have proficiency in Korean or Japanese
**Summary:**
As a Coordinator, you will be responsible for collaborating with internal and external teams to distribute best-in-class creative campaigns for Client titles.
**Responsibilities will include:**
+ You will play a key role in managing vendors who distribute Client campaigns for the biggest global client and local titles, as well as various smaller earned and owned title.
+ You will co-ordinate and work with external creative and media agencies, as well as internal local and global stakeholders, to ensure timely and seamless flighting of paid and organic campaigns
**Qualifications:**
+ At least 3-5 years of marketing experience, preferably from a consumer brand or creative agency that handles marketing campaigns.
+ Have knowledge and exposure to running 360-campaigns, from campaign development to tactical execution (including AV/trailers, digital/social, print, and out-of-home).
+ Must be a creative thinker with a strong pulse on pop culture and social trends
+ Is a proactive and highly-organized collaborator in a fast-paced, multifaceted environment. We will typically have multiple campaigns launching at once which require working with multiple stakeholders.
+ Written and Verbal fluency in both English and Korean/Japanese
**What else we need from you:**
+ You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment and leadership in the face of ambiguity.
+ A curious mind that can help us establish innovative ways of optimizing workflows
+ Native understanding of Korean markets combined with the skills to tell compelling stories for the market through budget-agnostic ideas
+ Deep knowledge of pop culture, having invested thousands of hours consuming content. Someone truly passionate about entertainment, capable of extracting powerful communication insights from our original content
+ Ability to manage multiple time-sensitive projects simultaneously without the support of a large team, working both independently and in close collaboration with a wide variety of stakeholders
+ Clear communication that keeps teams accountable vs just relaying information from point A to point B
+ Ability to self-motivate in a fast-paced, multifaceted environment
+ Capacity to continuously provide and receive constructive, actionable feedback to and from colleagues
**About Cognizant:**
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.
**#LI-CTSAPAC**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.