224 Project Support Specialist jobs in Malaysia

We are looking for a Project Specialist to join ClickSmart’s Business Solutions division, which helps businesses achieve their goals with innovative solutions.

• Full-time/Intern
• 2 Positions Available

• 0 ~ 2 years experience as a Project Specialist
• Successful track record of converting prospects into customers
• Excellent verbal and written communication skills
• Prior experience in ClickSmart CRM will be an added advantage

• Design custom CRM solutions with clients and teams, using ClickSmart and other tools.
• Manage full CRM implementation for clients, ensuring timely and budget-friendly delivery.
• Provide client training for CRM adoption and offer ongoing support as required.
• Estimate the work effort and draft proposals.
• Conduct quality assurance checks for deployed CRM solutions, fixing any issues found.
• Work with the delivery team to ensure the successful completion of projects.

Take the next step in your career by joining a dynamic team committed to transforming businesses with cutting-edge digital strategies. Fill in the form below to apply and be part of the digital revolution!

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

To manage the Trade SCB Finance Operations at KL

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

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Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0085758

Join to apply for the Support Specialist role at Standard Chartered .

1 week ago Be among the first 25 applicants.

The role is accountable for tactical and operational support for production services, across one or more areas of specific platform/domain.

1. Ensure maximum service quality and stability through prompt response to technical incidents and identify opportunities for continual service improvement. In specific technical areas, also involved in change control to prevent instability.
2. Manage high-priority incidents, provide end-to-end support, and resolve issues within SLA.
3. Conduct root cause analysis for significant issues and ensure follow-up actions are completed.
4. Maintain the stability of production systems, providing second and third level support for diagnosis and resolution as per SLA.
5. Oversee production changes, releases, and rollouts with minimal impact on stability, reviewing dependencies on surrounding systems and infrastructure.
6. Ensure proper technical planning for production changes, including fallback and implementation plans.
7. Create and update support and contingency documentation and processes.
8. Contribute to monthly dashboards on incident and problem trends, including SIP and RCA action items.
9. Participate in cross-training and knowledge transfer activities within support teams.

• 6+ years in Java and PEGA programming languages.
• Technical skills: Java, PEGA, AWS, Linux; API and Kubernetes are advantages.

Bachelor's degree in IT or Computer Science.

Provides to the Site the specialist knowledge and expertise, as Subject Matter Expert (SME), of specific pharmaceutical processes or process technologies (e.g. Technical Steward for galenics, for film coating, biologics – upstream or downstream, etc.).
Oversees processes and standards to maintain and improve existing and to implement new innovative manufacturing technologies.

Stewardship - for technology assigned

• Act as the SPOC for the interface with global MS&T network and with technical development organization, for the corresponding global activities, to define and implement new technical standards for existing and new technologies and equipment.
• Owns the knowledge of specific pharmaceutical manufacturing process technologies, locally, including any pilot scale, scale up or down, and Design of Experiments (DoE).
• Participate in the definition and selection of pharmaceutical equipment, through providing input to User Requirements.
• Collaborate with technical development, other sites and global MS&T network to facilitate transfer of technical knowledge.
• Assure that the necessary benchmark is done internally in Novartis, and externally in the scientific and academic environment, in order to stimulate and to extend the knowledge, increasing the know-how of the associates and expanding it to the rest of the organization.
• Be a recognized scientific expert internally and externally by reporting and presenting scientific/technical work at internal/external meetings/conferences and publish in peer reviewed international scientific journals including patents.
• Maintain their work in inspection readiness level.
• Support Product Stewards in creation of Quality Risk Assessments.
• Support creation of SOPs for Process Unit.
• Provide technical expertise to Engineering for design activities in Capex projects around technologies within area of responsibility.
• Provide technical expertise for equipment qualification around technologies within area of responsibility.

Validation

• Approve validation reports under their area of responsibility (as needed) e.g. packaging validation.
• Provide technical expertise for validation activities around technologies within area of responsibility.

Launch & Transfer

• SME for specific Technology Platform or pharmaceutical processes following process product/process transfer or handover from launch to commercial production.

Manufacturing Excellence– for the technology(ies) assigned

• Harmonize and optimize technical processes across the site.
• Benchmark new technologies and equipment relevant for site.
• Designs and controls optimization projects.
• Provide SME expertise to perform process characterization of the related pharmaceutical processes to increase robustness and sustainability.
• Support Product Stewards / Process Experts in trouble shooting / root cause investigation by providing second level of specialist expertise as SME and by harmonising and optimising related technical processes across the units.
• Perform technical feasibility trials related to process improvement and implementation of new manufacturing technologies.

Training

• Own the Training Curriculum for own Job Profile and direct reports.
• Provide technical trainings and education programs for Process Experts and Production Operators.

Novartis Manufacturing Manual

• Support implementation of Novartis Manufacturing Manual principle 3.
• Provide SME input to Novartis Manufacturing Manual principle 4.
• Represent site in technical stewardship network.

Key Performance Indicators (Indicate how performance for this role will be measured)

• Batch release on time/in quality.
• Line throughput time.
• Deviations – process-related.
• Effective CAPAs.
• Ppk/CpK – process capability.
• OoS, OoE – Out of Specification, Out of Expectation – process-related.
• Yield.
• Customer Complaints – process-related.
• Recalls – process-related.
• Success rate of internal audits and Health Authorities' inspections.
• Minimum 8-year experience in GMP manufacturing relevant to the specialist area of expertise.
• Proven process understanding (Pharma, GMP, Regulatory aspects).

Education & Qualification

• BSc. in Pharmacy, Pharmaceutical Technology, Chemistry or equivalent scientific degree.
• Desirable MSc. or equivalent experience.

Languages

Fluent in English and proficient in site local language.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

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Functional Area Technical Operations

Job Type Full time

Employment Type Regular

Shift Work No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.