273 Project Quality jobs in Malaysia

Position Summary:

The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between a Contact Center Representative and our client’s End User. This individual is responsible for the accuracy of evaluations, interaction assessment. Additionally, this individual contributor influences agent development through effective coaching and development. The Quality Coach is responsible for the proactive identification of agent level performance related opportunities by Interaction Monitoring Results. A Quality Coach is also responsible for agent level action planning, quality presentations and agent training on Quality-Related topics. Overall Responsibilities:

• Communicate with and support Quality Manager, Operations Manager, Supervisors, leads, and employees to share insights, troubleshooting and improvement strategies. • Participate and contribute to company projects and developmental meetings. • Coach agents on a daily, weekly and monthly basis to Quality improvement • Conduct Supervisor Interaction Audits • Conduct Process and Agent Level Interaction Monitoring • Ensure consistent application of the quality process/system. • Attend and/Facilitate Client Calibration or monitoring sessions. • Facilitate Quality training and/or initiatives • Conduct assessments, spot-checks/Internal audits to assess quality standards and send out alerts to propose improvement in processes • Diagnosis continuous improvement opportunities applicable to account, workgroup and department. Utilize common process methodology for process improvement. • Monitor agent quality on a daily, weekly, and monthly basis • Develop and maintain quality reports at agent, team, and call center level • Assist in developing and streamlining Quality procedures. • Provide written and verbal feedback to agents on all completed evaluations. • Attend Calibration Sessions • Handle End User Interactions as required • Maintain working knowledge of policies and procedure & Perform Root Cause Analysis and identify trends. Job Requirements:

• Superior written and verbal communication skills and presentation skills. • Must have proficiency with various classic software applications programs including Microsoft Word, MS Excel, MS PowerPoint, MS Outlook • Team-oriented • Ability to manage and develop a team across multiple sites, virtual team experience • Self-motivated • Performance-oriented • Excellent oral and written communication skills, in English / Malay or Mandarin. • Ability to build rapport and work effectively with all levels of management and clients. • Excellent communication and organizational skills • Understand and comply with all company and departmental rules and regulations, policies and procedures • Exceptional ability to read, write, and communicate in English or language required • Must have the ability to perform basic math skills • Skills in establishing and maintaining effective working relationships with staff and customers • Must be a self-starter, organized, detailed oriented • Must be able to handle multiple projects simultaneously & be receptive to change • Must be comfortable in a technical environment • Strong knowledge of the applicable client account is required • Strong Customer Service/Retention/Sales/ Technical Support skills. • Knowledge of Excel, and Outlook software/programs • Works well in a team environment, a good communicator, pays close attention to detail, is deadline driven • Proven Past Performance Associated With Current Quality guidelines • Works well under pressure. • Has a desire to assist others to reach personal goals. • Understanding of all company policies and confidentiality. • Flexible to work any shifts within department hours of operation.

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This job is about leading the rollout of a software called Dynamics 365 in Malaysia and Singapore. You might like this job because it involves engaging with various teams, ensuring projects run smoothly, and making an impact on local businesses!

RM 500

Responsible for the successful execution of the Dynamics 365 rollout within Malaysia and Singapore. As the face of IT locally regarding Dynamics 365, this role ensures alignment with regional strategy, manages local implementation activities, and coordinates cross-functional teams and vendors to deliver project outcomes.

Responsibilities:

• Local Implementation Delivery
• Drive ERP, integration, reporting, testing, data migration, and cutover activities.
• Ensure local readiness and alignment with regional timelines and strategy.
• Coordinate with local and external teams to manage dependencies and deliverables.

2. Project Governance & Methodology

• Apply regional PMO governance standards, tools, and documentation practices.
• Track project progress using ADO, SharePoint, and MS Project dashboards.

3. Stakeholder Engagement

• Engage with local business leaders, IT teams, and external vendors.
• Facilitate communication between local and regional stakeholders.
• Support the working committee and local MY &SG leadership team on status meeting & update
• Execution and coordination of cutover, ensuring business continuity.
• Support early life operations and transition to BAU.

5. Change Impact & Readiness

• Support change impact assessments on your area of responsibility and readiness planning.
• Coordinate training and communication with business stakeholders.
• Monitor local satellite system Integrator deliverables against SOW and SLA.
• Ensure quality of service and timely execution.

7. Day-to-Day Project Coordination

• Manage local meeting invites and scheduling.
• Prepare and distribute minutes of meetings (MOM).
• Coordinate logistics for visitors and onsite activities.

Job Requirements

• Bachelor’s degree in Business, Information Technology, or a related field; Master’s degree is a plus.
• 5–10 years of experience working with ERP systems,
• Proven expertise in ERP for Finance and Supply Chain is essential, ideally with Dynamics 365.
• Strong experience in project coordination and stakeholder engagement across business and IT teams.
• Excellent communication skills—able to convey complex topics clearly and confidently to diverse audiences.
• Strong stakeholder management—able to build trust, influence decisions, and manage expectations.
• Detail-oriented and accountable—takes ownership of deliverables and follows through with precision.
• Proficient in project tools such as ADO, SharePoint, and MS Project.
• Fluent in English; proficiency in local languages is an advantage.

Job Details:
Workplace
Shah Alam, MY

Job type
Permanent

Working Time
Monday - Thursday 8:15am - 5pm
Friday 8:15am - 4pm

We regret to inform only shortlisted candidates will be notified.

Skills

Microsoft Dynamics 365

Microsoft SharePoint

Microsoft Project

Information Technology

Company Benefits Employee Engagement Activities

As part of our commitment to Diversity, Equity & Inclusion and the importance of employee well-being, we organize exciting engagement activities.

Flexible Working Arrangements

Employees have the flexibility to adjust their work schedules to balance work with personal or family priorities.

We foster career growth through training and continuous dialogue to empower our employees.

We offer flexible benefits, allowing employees to select from a variety of options to suit their lifestyle needs.

Sports & Recreational Club

Exciting bi-weekly sports and recreational activities for employees to stay active and connect!

We are a dynamic brewer with operations in Malaysia and Singapore, with a 25% stake in Lion Brewery (Ceylon) PLC in Sri Lanka. We also have a regional presence via exports and intercompany sales to regional markets such as Hong Kong, Cambodia and Laos.Our flagship brand, Carlsberg Danish Pilsner, is complemented by two innovative variants, Carlsberg Smooth Draught and Carlsberg Special Brew. Our range of premium.

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For more than 265 years, JACOBS DOUWE EGBERTS (JDE) is inspired by its belief that it’s amazing what can happen over a cup of coffee or tea. We are fuelled by our purpose of unleashing the possibilities of coffee and tea to create a better future. Today, our coffee & tea portfolio is available in more than 100 developed and emerging markets, through a portfolio of over 50 brands that collectively cover the entire category landscape led by leading household names such as L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick and Moccona.

JDE is part of JDE Peet’s, the world’s largest pure-play coffee and tea company, headquartered in The Netherlands.

What’s it like to work at JDE?

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup.

At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world.

Job Description

The primary responsibilities of the PMO DM are the integrated delivery of the larger renovation growth (Value Deliver) projects and Value Optimization initiatives to market, as well as to support the in-market performance of the project in market till project closure (Building success).

Additionally, the PMO DM support the regional roll out and implementation of the large innovation projects, which are run by the Global Innovation Delivery Managers

Projects are aimed to enhance the business growth performance and profitability by the organisation. Usually, multiple projects are run by the PDM at the same time.

RESPONSIBILITIES / KEY ACTIVITIES:

• Leading the multidisciplinary team responsible for the full project delivery (On Time In Quality). The core team exists of 5-6 work-stream leads.
• Driving the overall content and quality of delivery of the growth projects.
• Driving and managing the key stakeholder alignments with the business and other relevant partners like R&D and Operations.
• Support translating the growth opportunity coming from marketing or commercial into a clear and concise project brief and planning.
• Make & Drive the project planning, resources management and budget. Responsible for to continuously manage the planning, resources and budget and signal (anticipated) deviations.
• Identify, manage and mitigate delivery opportunity and project risks.
• Actively driving the project gate reviews and key decision making moments. Responsible to challenge on decisions to be made and justify made project decisions at all times.

Qualifications

Are you bursting with fresh ideas and a hunger for learning? We want you!

Here's what we're looking for:

• Academic Program : Degree / Master in Engineering, Food Chemistry, Food Technology, Food Science or business management.
• Experienced :At least 10years working experience in relevant experience in innovation and/or project management preferably in the FMCG industry.
• Skillset : Good understanding of Marketing, R&D, Operations, Sales, Finance, Manufacturing.
• Experience in new product/ packaging innovation commercialization
• Experience in a project management role within an international matrix organization
• Personal traits : You have a structured approach, a driven and energetic personality, excellent communication and people skills, and the ability to work both in a team and independently.

Additional Information

Are you ready toUnleash Your Possibility within JDE Peet's?

Here's how to apply:

• Upload your resume (in English) using our LinkedIn or career site application form
• After applying, we'll reach out within three weeks to let you know what's next.
• During the application process, you'll be asked to do an online assessment and at least one interview at our Johoroffice.

Would you like to join at a Coffee & Tea company that values your future success and prioritizes your passion for positive change?

Here’s why you should apply:

• Passionate, energetic & innovative work culture
• Exciting allowances to perk up your day
• Sports perks to keep you energized
• The best coffee and tea served all day in our office – or be your own Barista!

#J-18808-Ljbffr

The primary responsibilities of the PMO DM are the integrated delivery of the larger renovation growth (Value Deliver) projects and Value Optimization initiatives to market, as well as supporting the in-market performance of the project until closure (Building success).

Additionally, the PMO DM supports the regional rollout and implementation of large innovation projects, managed by the Global Innovation Delivery Managers.

Projects aim to enhance business growth and profitability. Typically, multiple projects are managed simultaneously by the PDM.

RESPONSIBILITIES / KEY ACTIVITIES:

• Leading a multidisciplinary team responsible for full project delivery (On Time, In Quality). The core team consists of 5-6 work-stream leads.
• Ensuring the quality and content of growth project delivery.
• Managing stakeholder alignment with the business and partners like R&D and Operations.
• Translating growth opportunities from marketing or commercial insights into clear project briefs and plans.
• Planning projects, managing resources and budgets, and monitoring deviations.
• Identifying and mitigating project risks and delivery opportunities.
• Driving project gate reviews and key decision points, challenging decisions, and justifying project choices.

Qualifications

Are you bursting with ideas and eager to learn? We want you!

Here's what we're looking for:

• Academic Background: Degree/Master in Engineering, Food Chemistry, Food Technology, Food Science, or Business Management.
• Experience: At least 10 years in innovation and/or project management, preferably in FMCG.
• Skills: Good understanding of Marketing, R&D, Operations, Sales, Finance, Manufacturing.
• Experience in new product and packaging innovation commercialization.
• Experience managing projects within an international matrix organization.
• Personal Traits: Structured, driven, energetic, with excellent communication and interpersonal skills, capable of working independently or in teams.

Additional Information

Are you ready to Unleash Your Possibility at JDE Peet's?

How to apply:

• Upload your resume (in English) via LinkedIn or our careers site.
• We will contact you within three weeks about next steps.
• The process includes an online assessment and at least one interview at our Johor office.

Interested in joining a Coffee & Tea company that values your success and passion for positive change?

Reasons to apply:

• Innovative, passionate work culture
• Exciting allowances and perks
• Sports benefits
• All-day coffee and tea in the office or your own Barista experience!

Company Description

JACOBS DOUWE EGBERTS (JDE) has been inspiring for over 265 years, driven by the belief in the power of coffee and tea to create a better future. Our portfolio of over 50 brands spans more than 100 markets worldwide, including L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick, and Moccona.

JDE is part of JDE Peet’s, the largest pure-play coffee and tea company globally, based in the Netherlands.

What’s it like to work at JDE?

We pride ourselves on passionate, driven employees who challenge norms and pursue mastery. Our goal is to deliver coffee & tea for every cup.

At JDE, we are Made to Stand Out—progressive, ambitious, resourceful, and decisive—bringing coffee and tea moments to people worldwide.

#J-18808-Ljbffr

This job is a Project Delivery Executive, where you'll help manage AI data projects for global clients. You might like this job because it's perfect for those starting their careers, offering hands-on experience and growth opportunities in a fast-paced environment!

As a Project Delivery Executive, you’ll play a key role in supporting the successful delivery of AI data labeling projects for global clients. You’ll work alongside our Delivery, Sales, Engineering, and Community teams to ensure projects are set up smoothly, run efficiently, and meet our quality standards.

This role is ideal for someone early in their career who wants to grow in the world of project management, operations, and AI delivery. You’ll get hands-on experience across the project lifecycle—while being mentored by experienced team members.

High performers can expect to grow into more senior roles within 12–18 months, including project ownership and client management responsibilities.

Responsibilities

• Support the execution of client projects across setup, quality checks, and annotator coordination
• Assist in building project documentation, guides, trackers, and standard workflows
• Monitor task progress and raise any delivery blockers or risks to the project team
• Communicate clearly with internal stakeholders and—depending on the project—with clients
• Help ensure operational tasks (e.g., naming conventions, daily reports, submissions) are done accurately and on time
• Contribute to process improvements, knowledge sharing, or internal initiatives within the Delivery team

Why Join Us?

AI is reshaping the world of work—and Chemin sits at the heart of that transformation. We build the systems that train and evaluate today’s most advanced AI models, partnering with global tech leaders to deliver world-class data labeling, automation, and quality infrastructure.

At Chemin, you’ll:

• Work on real problems that power the future of AI
• Build deep skills in data, operations, and automation
• Take ownership, grow fast, and lead with purpose
• Join a remote-first, Southeast Asia–rooted team punching well above its weight

We’re still small enough that your work truly matters—and growing fast enough that you’ll never stop learning.

If you’re serious about thriving in the age of AI, there’s no better place to start.

• Join a dynamic and diverse team at one of Malaysia's most innovative tech companies
• Work in a modern office space in KL Sentral Office Area
• Learn through structured on-the-job training and mentorship
• Receive regular performance reviews and personalized career planning

How to Apply

Does this position sound like a good fit? Apply now at this link

• Include this role's title in the application form (it'll help us sort through the emails).
• Send along links to your resume and/or portfolio to best showcase yourself!

Job Requirements

• 0–2 years of relevant experience in operations, project coordination, or internship roles (fresh graduates welcome)
• Able to commit for 3 months and work on-site daily
• Work hours are from 9:00 am - 6:00 pm, Monday - Friday
• Familiar with Google Workspace (Docs, Sheets, Drive)
• Strong attention to detail, time management, and follow-through
• Self-motivated and eager to learn quickly in a fast-moving environment
• Clear communicator—both written and verbal (English proficiency required)
• Positive, open-minded attitude with a growth mindset
• Possessing an interest in AI and experience in dabbling with AI agents and automation is a great plus
• We are prioritizing Malaysian candidates. We are unable to provide/sponsor employment visas at this moment in time

Skills

Project Management

Communication

People Management

Analytical Skills

Critical Thinking

Account Management

Company Benefits Benefits of working with us

Enjoy career growth, development plans, training, reviews, and work with a diverse global team, be a part of the wider TDCX Group network.

Our StoryChemin was founded to bridge the gap between AI’s potential and real-world business needs. We saw that while AI offers massive possibilities, many organizations struggle with complex data, a lack of domain expertise, and uncertainty about where to start.Today, Chemin operates across 18 countries, helping organizations—from startups to enterprises—move faster, think bigger, and build smarter with clean.

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The primary responsibilities of the PMO DM are the integrated delivery of the larger renovation growth (Value Deliver) projects and Value Optimization initiatives to market, as well as supporting the in-market performance of the project until closure (Building success). Additionally, the PMO DM supports the regional rollout and implementation of large innovation projects, managed by the Global Innovation Delivery Managers. Projects aim to enhance business growth and profitability. Typically, multiple projects are managed simultaneously by the PDM. RESPONSIBILITIES / KEY ACTIVITIES: Leading a multidisciplinary team responsible for full project delivery (On Time, In Quality). The core team consists of 5-6 work-stream leads. Ensuring the quality and content of growth project delivery. Managing stakeholder alignment with the business and partners like R&D and Operations. Translating growth opportunities from marketing or commercial insights into clear project briefs and plans. Planning projects, managing resources and budgets, and monitoring deviations. Identifying and mitigating project risks and delivery opportunities. Driving project gate reviews and key decision points, challenging decisions, and justifying project choices. Qualifications

Are you bursting with ideas and eager to learn? We want you! Here's what we're looking for: Academic Background:

Degree/Master in Engineering, Food Chemistry, Food Technology, Food Science, or Business Management. Experience:

At least 10 years in innovation and/or project management, preferably in FMCG. Skills:

Good understanding of Marketing, R&D, Operations, Sales, Finance, Manufacturing. Experience in new product and packaging innovation commercialization. Experience managing projects within an international matrix organization. Personal Traits:

Structured, driven, energetic, with excellent communication and interpersonal skills, capable of working independently or in teams. Additional Information

Are you ready to

Unleash Your Possibility

at JDE Peet's? How to apply: Upload your resume (in English) via LinkedIn or our careers site. We will contact you within three weeks about next steps. The process includes an online assessment and at least one interview at our Johor office. Interested in joining a Coffee & Tea company that values your success and passion for positive change? Reasons to apply: Innovative, passionate work culture Exciting allowances and perks Sports benefits All-day coffee and tea in the office or your own Barista experience! Company Description

JACOBS DOUWE EGBERTS (JDE) has been inspiring for over 265 years, driven by the belief in the power of coffee and tea to create a better future. Our portfolio of over 50 brands spans more than 100 markets worldwide, including L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick, and Moccona. JDE is part of JDE Peet’s, the largest pure-play coffee and tea company globally, based in the Netherlands. What’s it like to work at JDE? We pride ourselves on passionate, driven employees who challenge norms and pursue mastery. Our goal is to deliver coffee & tea for every cup. At JDE, we are Made to Stand Out—progressive, ambitious, resourceful, and decisive—bringing coffee and tea moments to people worldwide.

#J-18808-Ljbffr

For more than 265 years, JACOBS DOUWE EGBERTS (JDE) is inspired by its belief that it’s amazing what can happen over a cup of coffee or tea. We are fuelled by our purpose of unleashing the possibilities of coffee and tea to create a better future. Today, our coffee & tea portfolio is available in more than 100 developed and emerging markets, through a portfolio of over 50 brands that collectively cover the entire category landscape led by leading household names such as L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick and Moccona. JDE is part of JDE Peet’s, the world’s largest pure-play coffee and tea company, headquartered in The Netherlands. What’s it like to work at JDE? We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup. At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world. Job Description

The primary responsibilities of the PMO DM are the integrated delivery of the larger renovation growth (Value Deliver) projects and Value Optimization initiatives to market, as well as to support the in-market performance of the project in market till project closure (Building success). Additionally, the PMO DM support the regional roll out and implementation of the large innovation projects, which are run by the Global Innovation Delivery Managers Projects are aimed to enhance the business growth performance and profitability by the organisation. Usually, multiple projects are run by the PDM at the same time. RESPONSIBILITIES / KEY ACTIVITIES: Leading the multidisciplinary team responsible for the full project delivery (On Time In Quality). The core team exists of 5-6 work-stream leads. Driving the overall content and quality of delivery of the growth projects. Driving and managing the key stakeholder alignments with the business and other relevant partners like R&D and Operations. Support translating the growth opportunity coming from marketing or commercial into a clear and concise project brief and planning. Make & Drive the project planning, resources management and budget. Responsible for to continuously manage the planning, resources and budget and signal (anticipated) deviations. Identify, manage and mitigate delivery opportunity and project risks. Actively driving the project gate reviews and key decision making moments. Responsible to challenge on decisions to be made and justify made project decisions at all times. Qualifications

Are you bursting with fresh ideas and a hunger for learning? We want you! Here's what we're looking for: Academic Program : Degree / Master in Engineering, Food Chemistry, Food Technology, Food Science or business management. Experienced :At least 10years working experience in relevant experience in innovation and/or project management preferably in the FMCG industry. Skillset : Good understanding of Marketing, R&D, Operations, Sales, Finance, Manufacturing. Experience in new product/ packaging innovation commercialization Experience in a project management role within an international matrix organization Personal traits : You have a structured approach, a driven and energetic personality, excellent communication and people skills, and the ability to work both in a team and independently. Additional Information

Are you ready to Unleash Your Possibility within JDE Peet's? Here's how to apply: Upload your resume (in English) using our LinkedIn or career site application form After applying, we'll reach out within three weeks to let you know what's next. During the application process, you'll be asked to do an online assessment and at least one interview at our Johoroffice. Would you like to join at a Coffee & Tea company that values your future success and prioritizes your passion for positive change? Here’s why you should apply: Passionate, energetic & innovative work culture Exciting allowances to perk up your day Sports perks to keep you energized The best coffee and tea served all day in our office – or be your own Barista!

#J-18808-Ljbffr

1 day ago Be among the first 25 applicants

Direct message the job poster from Appvalley Technology

The Project Delivery Lead is responsible for the successful execution of the Dynamics 365 rollout within Malaysia and Singapore. As the face of IT locally regarding Dynamics 365, this role ensures alignment with regional strategy, manages local implementation activities, and coordinates cross-functional teams and vendors to deliver project outcomes.

Key Responsibilities

1. Local Implementation Delivery

• Drive ERP, integration, reporting, testing, data migration, and cutover activities.
• Ensure local readiness and alignment with regional timelines and strategy.
• Coordinate with local and external teams to manage dependencies and deliverables.

2. Project Governance & Methodology

• Apply regional PMO governance standards, tools, and documentation practices.
• Track project progress using ADO, SharePoint, and MS Project dashboards.

3. Stakeholder Engagement

• Engage with local business leaders, IT teams, and external vendors.
• Facilitate communication between local and regional stakeholders.
• Support the working committee and local MY &SG leadership team on status meeting & update
• Execution and coordination of cutover, ensuring business continuity.
• Support early life operations and transition to BAU.

5. Change Impact & Readiness

• Support change impact assessments on your area of responsibility and readiness planning.
• Coordinate training and communication with business stakeholders.
• Monitor local satellite system Integrator deliverables against SOW and SLA.
• Ensure quality of service and timely execution.

7. Day-to-Day Project Coordination

• Manage local meeting invites and scheduling.
• Prepare and distribute minutes of meetings (MOM).
• Coordinate logistics for visitors and onsite activities.

Qualifications

• Bachelor’s degree in Business, Information Technology, or a related field; Master’s degree is a plus.
• 5–10 years of experience working with ERP systems,
• Proven expertise in ERP for Finance and Supply Chain is essential, ideally with Dynamics 365.
• Strong experience in project coordination and stakeholder engagement across business and IT teams.
• Excellent communication skills—able to convey complex topics clearly and confidently to diverse audiences.
• Strong stakeholder management—able to build trust, influence decisions, and manage expectations.
• Detail-oriented and accountable—takes ownership of deliverables and follows through with precision.
• Proficient in project tools such as ADO, SharePoint, and MS Project.
• Fluent in English; proficiency in local languages is an advantage.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Project Management, Supply Chain, and Business Development
• Industries Manufacturing

Referrals increase your chances of interviewing at Appvalley Technology by 2x

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Company Background

We are representing our client a well-established and reputable public-listed company specializing in the manufacturing of high-quality sheet metal products and the supply of scaffolding systems. As the company continues to scale and modernize its operations, they are investing in robust digital transformation initiatives to drive operational efficiency and business growth.

• 2 years contract (project basis)
• Mon-Fri: 8:30am-6pm

Job Summary

We are looking for a proactive and technically hands-on ERP Project Delivery Lead to spearhead the end-to-end implementation of our new ERP system. This role is responsible not only for managing the successful delivery of the project within scope, timeline, and budget, but also for providing deep technical and functional expertise throughout the ERP lifecycle.

The ideal candidate will play a key role in system configuration, customization, data migration, integration, testing, training, and deployment. You will work closely with internal stakeholders and external vendors to ensure the ERP solution aligns with our business processes and drives long-term value.

Main Responsibilities

• Act as the primary liaison between internal stakeholders, software vendors, and system integrator during the new system implementation lifecycle to ensure successful delivery.
• Lead the planning, coordination, and execution of the ERP, WMS, MES, LMS and other system implementation project, ensuring alignment with business objectives.
• Manage project timelines, budgets, scopes, risks, quality delivery and resources, ensuring timely delivery of project milestones.
• Analyze and gather business requirements, translate them into functional specifications and provide solution for the business challenges.
• Provide hands-on technical and functional expertise in system configuration, customization, data migration, integration, testing, training and deployment for system live.
• Lead scope changes and change management to ensure smooth implementation and adoption.
• Ensure post-implementation support, continuous improvement, and system optimization.

Requirements

• Bachelor's degree in Information Technology, Business, or a related field.
• Proven experience (3+ years) in ERP implementation.
• Strong knowledge of ERP, WMS, MES, MRP, manufacturing systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, etc.).
• Project management experience; PMP or Prince2 certification is a plus.
• Excellent communication, stakeholder management, and problem-solving skills.
• Proactive leader with strong ERP functional and technical knowledge, hands-on implementation experience, and ability to manage cross-functional teams and stakeholders throughout the ERP project life cycle.
• Ability to understand and document complex business processes and translate them into ERP configurations.

Consultant In-Charge:

Adelene | adelene@ talentrecruit.com.my | +60123343582 (WhatsApp)