571 Project Management Office jobs in Malaysia

Job Description - Head of Project Management Office (GETB) (25000R8)

Head of Project Management Office (GETB) (Job Number: 25000R8 )

About the Job

The Head of PMO is reporting to the Chief Marketing Officer and is responsible for overseeing and delivering business critical projects.This role will manage cross-functional teams, coordinate with key stakeholders, and ensure projects are executed effectively, on time, and in alignment with business goals. Key responsibilities include:

• Manage end-to-end execution and monitoring of new product launches, including system readiness, business analysis, testing coordination, training, SOP preparation, and communication.
• Manage and track post-launch Day 2 product activities, and including products legacy issues
• Work with business analysts, testers and cross functional teams for smooth project rollouts
• Manage project prioritization, resources allocation and risk mitigation strategies.
• Drive system enhancements to meet regulatory and business requirements
• Manage and ensure data governance processes are implemented effectively
• Oversee systems implementation/ enhancement initiatives and updates for MHIT/ medical repricing processes
• Lead and support company-wide projects such as Sales CRM, LPPSA, Actuarial Prophet, e-invoicing, eWorkflow, Banca-to-Rome
• Coordinate Group-wide project for initiatives like project horizon, great planner ensuring alignment and timely delivery
• Report regularly to senior leadership on project status, risks and outcomes.
• Build project management capability and support business units through coaching and advisory
• Handle ad-hoc and special projects, as assigned

• Bachelor's degree in business, project management, information systems, or equivalent
• Minimum 5 years of experience in project management roles, preferably within financial services, insurance and/or healthcare industries
• Experienced in managing regulatory and system implementation projects
• Strong knowledge of project management methodologies (agile or waterfall)
• Proven ability to manage multiple complex projects simultaneously
• Strong stakeholder management and communication skills
• Excellent problem-solving skills and analytical abilities
• Strong attention to detail and organizational skills
• Ability to navigate cross-functional teams and corporate structures
• Resilient, flexible and solutions-focused approach

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To All Recruitment Agencies Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Role & Purpose

We are seeking a proactive and organized Executive / Senior Executive - Project Management Office to join Corporate Travel team. The ideal candidate will possess strong project management skills, technical expertise, and the ability to communicate effectively with both existing and new clients, as well as internal teams. This role is crucial in coordinating project activities, managing resources, fostering cross-collaboration, and ensuring that projects are completed on time and within scope.

Job Responsibilities

1. Project Management and Implementation:
   1. Organize, coordinate, and oversee project activities to ensure successful execution.
   2. Develop and implement procedures, processes, and systems to streamline project workflow.
   3. Manage project schedules, ensuring tasks are completed on time and within the defined scope.
   4. Evaluate and address potential risks, creating and implementing mitigation plans as necessary.
   5. Support the implementation of new business initiatives, effectively communicating project objectives and benefits to stakeholders.
2. Relationship Management & Customer Experience Strategy:
   1. Build and maintain positive relationships with clients, ensuring satisfaction and fostering ongoing collaboration.
   2. Facilitate seamless client onboarding process, aligning project goals with client expectations.
   3. Collaborate with internal teams to ensure cohesive project delivery.
   4. Communicate effectively with clients to assess needs, negotiate terms, set timelines, and amend project scopes, proposals, contracts, and budgets.
3. Project Data & Performance Analysis:
   1. Utilize project management tools to monitor and evaluate project effectiveness, employing both qualitative and quantitative methods.
   2. Analyse data for business and revenue forecasting to support strategic planning.
   3. Deliver accurate and timely periodic and ad-hoc management reports and analyses.
   4. Interpret data modelling results, providing actionable insights aligned with business goals.
4. Change Management:
   1. Identify and address changes in project scope, ensuring that adjustments are communicated and managed effectively.
   2. Develop short and long-term resource allocation plans based on input from key stakeholders and team members to accommodate changes.
   3. Educate employees on methods to ensure project continuity and completeness, adapting to changes in project direction or scope.

Job Requirements

1. Bachelor’s degree in Project Management, Business Administration, or a related field.
2. At least 3 years of previous work experience in project management or a similar role.
3. Strong organizational and time management skills.
4. Excellent communication and interpersonal skills.
5. Ability to work collaboratively with clients, colleagues, and suppliers.
6. Competent in project management tools and software – general computer skills, online booking tools, and corporate portals.
7. Analytical thinking and problem-solving skills.
8. Attention to detail and a commitment to delivering high-quality work.

Job Competencies

1. Strong understanding and knowledge of the travel industry and destinations, including popular attractions, accommodations, transportation options, and travel trends.
2. Exceptional interpersonal and communication skills with the ability to engage with customers effectively, actively listen to their needs, and provide appropriate recommendations.
3. Competent in online booking systems and software, as well as general computer skills.
4. Detail-oriented with excellent organizational and multitasking abilities to manage multiple customer inquiries and travel bookings simultaneously.
5. Passionate about learning and possessing a growth mindset, demonstrating positivity and proactiveness.
6. Ability to thrive in a fast-paced and target-driven environment while maintaining a high level of professionalism and integrity.
7. Strong leadership skills, capable of inspiring and motivating others to achieve success as a team.

Benefits

1. High reputable travel agency
2. Flexi staff benefits
3. Cross functional & high growth culture

About Us

With an illustrious 49-year legacy of catering to the diverse needs of both business and leisure travellers, Holiday Tours has established itself as a leader in the travel industry. We specialise in delivering tailored travel solutions across various segments through our key business units, including corporate travel, luxury and bespoke travel experiences, and MICE (Meetings, Incentives, Conferences, and Exhibitions) trips. Today, Holiday Tours efficiently serves the travel needs of both local and global multinational companies, solidifying our position as a major corporate travel service provider. Our excellence is reflected in our extensive portfolio, featuring partnerships with over 500 corporate clients. Further underscoring our global standing is our affiliation with CWT, the world leader in business travel management. Operating independently under Holiday Tours, CWT Malaysia has been an integral part of the CWT Global Partners Network. Driven by our vision to become the premier experiential travel brand in Southeast Asia, we proudly introduced T’ROKA by Holiday Tours—our luxury travel brand. T’ROKA distinguishes itself as a hotel-first luxury travel brand, capturing the essence of destinations through extraordinary experiences that harmonise sights, sounds, and flavours. Holiday Tours has garnered recognition from esteemed partners in the travel industry. Our airline collaborations include leading names such as Malaysia Airlines, Singapore Airlines, Etihad Airways, Emirates, Qatar Airways, Turkish Airlines, and All Nippon Airways. We also partner with renowned hotel groups like Virtuoso, Hilton Worldwide, Marriott International, and Accor Hotels, among others. We are seeking talented individuals who embody a growth mindset, a passion for adding value to others, and the drive to build a high-performance, leadership-oriented culture. If you resonate with our core values, we’d love to hear from you: WOW – We deliver WOW in all we do. CHANGE – We embrace CHANGE enthusiastically. RELIABLE – We are RELIABLE and trustworthy. GROW – We pursue GROWTH and learning. If this opportunity excites you and you would like to discover more, we would love to meet with you. At Holiday Tours & Travel, we are dedicated to creating meaningful and memorable experiences for both our clients and our employees. Our dynamic work environment fosters innovation, creativity, and collaboration, ensuring every team member thrives. As an equal opportunity employer, we celebrate diversity and are committed to building an inclusive, supportive workplace where everyone feels valued and empowered to succeed.

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Cluster Project Management Office (Open to Fresh Graduates) role at Shopee

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Cluster Project Management Office (Open to Fresh Graduates) role at Shopee

Get AI-powered advice on this job and more exclusive features.

• Perform data analysis to collect and analyse campaign performance trends to optimise campaign targets, criteria and mechanics for seller vouchers and product pricing.
• Target setting, planning and execution for big campaigns (double-digit sales, mid-month sales, payday sales), working cross-functionally with Marketing, Business Development, Business Finance, and other relevant teams.
• Monitor Business Development negotiation and submission progress, and coordinate with the RM/KAMs to achieve their targets.
• Timely reporting of campaign negotiations and submission progress to key stakeholders.
• Problem-solving and removing complexities for BD to execute campaign negotiations and submissions to meet targets effectively.
• Continuously improving campaign processes to balance operational efficiency and incremental commercial returns in between campaigns.
  
  

• Perform data analysis to collect and analyse campaign performance trends to optimise campaign targets, criteria and mechanics for seller vouchers and product pricing.
• Target setting, planning and execution for big campaigns (double-digit sales, mid-month sales, payday sales), working cross-functionally with Marketing, Business Development, Business Finance, and other relevant teams.
• Monitor Business Development negotiation and submission progress, and coordinate with the RM/KAMs to achieve their targets.
• Timely reporting of campaign negotiations and submission progress to key stakeholders.
• Problem-solving and removing complexities for BD to execute campaign negotiations and submissions to meet targets effectively.
• Continuously improving campaign processes to balance operational efficiency and incremental commercial returns in between campaigns.
  
  

• A bachelor’s degree in any field is required.
• Analytical and numbers-savvy with experience in data analytics.
• Curious, creative, and has inherent grit and independence. Able to function with minimal supervision.
• Proficient in advanced Microsoft Excel skills and a number-oriented person.
• Strong logical thinking and problem-solving skills.
• Passionate and portrays a strong interest in the e-commerce industry.
• Good team player, positive attitude, and eager to learn.

• Seniority level Entry level

• Employment type Full-time

• Job function Sales, Business Development, and Strategy/Planning
• Industries Internet Marketplace Platforms and Technology, Information and Internet

Referrals increase your chances of interviewing at Shopee by 2x

Kota Damansara, Selangor, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 4 months ago

Kota Damansara, Selangor, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 4 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Telok Panglima Garang, Selangor, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,500.00-MYR4,000.00 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Petaling Jaya, Selangor, Malaysia 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Overview

To ensure business continuity, the incumbent will support the External Operations function to execute Business Continuity Plans with the support of NUHS institutions (e.g., hospitals, polyclinics, respective Emergency Preparedness (EP) teams), and in collaboration with external stakeholders (e.g., MOH, government agencies, community partners) to handle crises in the event of national/civil emergencies, disease outbreaks, etc.

For real time monitoring and response, the incumbent will be assigned to operational cell groups to support the management of incidents, including handling feedback/escalations to relevant stakeholders for resolution. As part of EP, the incumbent will partake in drills, table-top exercises and ground deployment exercises.

During peace time, the incumbent will be responsible for operational activities pertaining to resident enrolment and straggler management operations (enrolment and health plan), social prescribing, etc. in support of Healthier SG, Age Well SG or other national/cluster-wide initiatives.

1. Ground engagement operations:

• To effectively and efficiently deliver role of round ambassadors as required at the community, public healthcare institutions, etc aimed at delivering the desired outcome for residents, patients and cluster (i.e. KPIs) including monitoring and handling feedback.

1. Provide inputs to support process design review as well as optimisation of resource allocation:

• Provide insights, relevant data, feedback, etc aimed improving SOPs, operational efficiency, resource optimisation and improving customer experience.

As part of emergency and pandemic response planning, you are required to support in crisis response operations. You will play an active role in :

1. Implement SOPs in respond to outbreak incidents and exigencies, as required.
2. Provide, assist and implement logistical support plans as required.
3. Providing secretariat support to relevant committees and workgroups, if required.

Requirements

• Minimally Diploma in any discipline, preferably in the Healthcare industry.
• At least 3 years of working experiences.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands
  
  

• Manage end-to-end project management including but not limited to defining scope, developing project plan and monitoring and controlling to ensure adherence
• Organize and lead cross-functional teams, delegate tasks and responsibilities to appropriate personnel. Motivate and supervise project team members and influence them to take positive steps and accountability for their assigned works
• Establish governance mechanism and drive the overall governance of the project to manage scope and control change
• Identify and mitigate project risks and drive issue resolution to ensure successful project delivery
• Work with Quality Assurance and Business users to ensure that project deliverables adhere to agreed quality
• Create project audit trail by document all key decision and changes to project plan
• Document lessons learnt and share best practices; update processes where necessary in line with lesson learnt and best practices
• Complete transition of project to operations teams and project closure
• Support business in reviewing project outcomes and benefits
• Manage and optimize project budget, ensuring all expenditure is in line with agreed budget
  
  

• Establish and maintain relationship with internal stakeholders (UM leadership, business team, ISD GTM teams, PMO team etc.) and external vendors (3PP) to deliver solutions meeting customers’ needs
• Onboard and engage key stakeholders (internal and external) required for project execution and define and agree on expectations from each stakeholder
• Proactively engage with stakeholders to avert/resolve potential issues and risks
  
  

• Serve as the primary point of contact for all project-related communication with stakeholders.
• Provide regular project status updates to stakeholders, including progress reports, risks and any issues that may arise to key stakeholders and senior management.
• Facilitate effective communication within the project team and across departments.
• Develop standard periodic reports and dashboards at project and program level for various stakeholders (e.g: Leadership level, CIO level, GTM level etc.)
• Leverage technology to automate reports and dashboard that can streamline communication, improve transparency, facilitate swift decision making, proactive risk and issue resolution
• Support the PMO HoD in creating a portfolio view of all ISD change initiatives (projects and change requests; completed, ongoing and planned) with clear health status, achievements, and challenges
  
  

• Ensure that all change initiatives in ISD pipeline are aligned to UM and ISD’s strategic objective and have clearly defined benefits
• Support the PMO HoD in facilitating demand planning process for all change initiatives (projects and change requests) to eliminate redundancies, identify synergies, prioritize execution and streamline resource utilization
• Support the PMO HoD in facilitating release management process to provide visibility of all planned changes to system and ensure smooth transition to operations
  
  

• Ensure projects are executed compliance with UM and ISD’s processes and polices.
• Leverage UM and ISDs tools and template to ensure standardized ways of working across projects
• Use lessons learned and best practices to recommend enhancements to processes, tools, and templates
  
  

• Bachelor’s degree in Computer Science/ IT/ Engineering / Telecommunication or equivalent
• A master’s degree or any Project Management certification (e.g. PMP, Prince) is a plus.
• Minimum 5 years in similar position in Telecommunication, Information and Communications Technology (ICT) or relevant industry with at least 3 years’ experience in project management, with a proven track record of successfully managing projects from initiation to completion.
• Experience in Telecommunication industry is preferred.
• Skills:
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in project management software (e.g., MS Project, Asana, Jira).
• Solid organizational skills, including multitasking and time management.
• Strong problem-solving skills and attention to detail.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Telecommunications

Referrals increase your chances of interviewing at U Mobile by 2x

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 5 days ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kota Damansara, Selangor, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 11 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Closing Date : 30/09/2025Senior Project Manager, Portfolio Management Office ** For registered candidates, please login to apply

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
• Awarded For
o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
o Bronze Winner in Cross-Generational Workforce Engagement (2024)
o Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities
Job Summary

We are seeking an experienced and results-driven Project Manager to oversee and lead various program/projects within our organization. The ideal candidate will be responsible for planning, executing, rollout and closing projects, ensuring that they are completed on time, within budget, and meet quality standards. The Project Manager will work closely with cross-functional teams, business users and other key stakeholders to deliver successful project outcomes and ensure that benefits of the projects are realized. Supporting PMO HOD in overall management of IT change initiatives in UM.

Job Responsibilities

Program Delivery
• Lead end-to-end delivery of programs and projects, from initiation to launch, ensuring alignment with business objectives.
• Track benefits realization by defining KPIs and measurement frameworks aligned to program goals.
• Monitor performance of program outcomes post-launch to ensure expected business impact is achieved

Project Delivery
• Manage end-to-end project management including defining project scope, developing timelines, monitor project budget, and resources to meet delivery targets within agreed parameters.
• Coordinate and lead cross-functional teams (e.g., IT, Marketing, Sales, Operations) to ensure seamless execution across workstreams. Motivate and supervise project team members and influence them to take positive steps and accountability for their assigned works
• Establish & facilitate project governance, including steering committees, status reporting, and risk/issue escalation to manage scope and control change
• Identify and mitigate project risks and drive issue resolution to ensure successful project delivery
• Work with Quality Assurance and Business users to ensure that project deliverables adhere to agreed quality
• Manage and optimize project budget, ensuring all expenditure is in line with agreed budget
• Ensure compliance with internal processes, frameworks, and regulatory requirements.
• Maintain comprehensive project documentation (include all key decision and changes) to ensure traceability and establish a clear audit trail.
• Monitor and track progress against milestones, resolving roadblocks proactively to avoid delays.
• Complete project transition to operation team and project closure
• Drive stakeholder alignment and manage expectations throughout the project lifecycle.
• Support go-to-market readiness, ensuring all elements (systems, communications, customer journeys) are in place for a successful launch.
• Conduct post-implementation reviews to capture lessons learned and share best practices and identify opportunities for continuous improvements.

Stakeholders Management
• Establish and maintain relationship with internal stakeholders (UM leadership, business team, ISD GTM teams, PMO team etc.) and external vendors (3PP) to deliver solutions meeting customers’ needs
• Onboard and engage key stakeholders (internal and external) required for project execution and define and agree on expectations from each stakeholder
• Proactively engage with stakeholders to avert/resolve potential issues and risks

Stakeholder Communication and Reporting
• Serve as the primary point of contact for all project-related communication with stakeholders.
Provide regular project status updates to stakeholders, including progress reports, risks and any issues that may arise to key stakeholders and senior management.
• Facilitate effective communication within the project team and across departments.
Develop standard periodic reports and dashboards at project and program level for various stakeholders (e.g.: Leadership level, CIO level, GTM level etc.)
• Leverage technology to automate reports and dashboard that can streamline communication, improve transparency, facilitate swift decision making, proactive risk and issue resolution
• Support the PMO HoD in creating a portfolio view of all ISD change initiatives (projects and change requests; completed, ongoing and planned) with clear health status, achievements, and challenges

Strategic Portfolio Management
• Ensure that all change initiatives in ISD pipeline are aligned to UM and ISD’s strategic objective and have clearly defined benefits
• Support the PMO HoD in facilitating demand planning process for all change initiatives (projects and change requests) to eliminate redundancies, identify synergies, prioritize execution and streamline resource utilization
• Support the PMO HoD in facilitating release management process to provide visibility of all planned changes to system and ensure smooth transition to operations.

About You

Job Requirements

• At least a Bachelor’s degree in Information Technology, Computer Science, Telecommunications, Business Administration, Engineering, or a related field.
• Minimum 8–10 years of project management experience, with at least 3–5 years in leading complex, multi-stakeholder IT projects or programs.
• Proven experience in managing end-to-end delivery of digital/technology projects, preferably in telco, enterprise, or B2B sectors.
• Strong experience in cross-functional team management, including IT, business, marketing, and operations.
• Demonstrated ability to manage budgets, timelines, risks, and change effectively.
• Experience in benefits realization and outcome tracking post-implementation.
• Experience in Telecommunication industry is an added advantage
• Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).
• Excellent stakeholder management and communication skills, including C-level reporting.
• High competency in project governance, documentation, and audit compliance.
• Ability to understand and align technical deliverables with business strategies and outcomes.
• PMP, PRINCE2, or equivalent project management certification is required.
• Agile/Scrum certification (e.g., Certified Scrum Master, SAFe) is an added advantage.
• Proficient in project tools (e.g., MS Project, JIRA, Confluence, PowerPoint, Excel).
• Strong leadership and team management skills.
• Analytical mindset with attention to detail and strong problem-solving capabilities
• Able to work under pressure, multi-tasking and manage multiple priorities in a dynamic environment.
• Proficient in project tools (e.g., MS Project, JIRA, Confluence, PowerPoint, Excel)

#LI-JL1

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Department: Operations - Project Management

Location: (Location)

Grade: (Grade)

Travel Requirement: No

Provide Application Support within the Project Management Office. Assist the Project Manager in the delivery of the projects within the PMO (Project Management Office).

Application Support:

• Provide guidance and support for application users to ensure that the business application systems supported by the PMO are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.
• Support application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with users and external application or service suppliers where necessary.
• Assist with the implementation of PMO assigned projects and provide technical input where required.
• Examine application functionality and performance and provide information about how it can be improved.

Business Support:

• Analyse data from systems and produce technical and business reports for departmental managers.
• Provide user training and training materials directly.
• Proactively manage data quality in some systems.
• Maintain interfaces, exports, and imports, ensuring their smooth running where required.
• Manage interfaces, defined operational system processes, and data extracts.
• Write and run reports, interfaces, and routines to support day-to-day business operations.

Other:

• Undertake any other duties of a similar level and responsibility as may be required from time to time.

Education and Experience:

• Degree with at least two (2) years of Application Support or Business Analyst experience.

Necessary Knowledge, Skills and Abilities:

• Two years’ experience in planning, installing, maintaining, and supporting business applications.
• Experience in providing ICT applications support to business users.
• Experience in implementing and upgrading business applications.
• Experience in analysing user needs and requirements, mapping processes, and documenting results.
• Experience in supporting business application systems.
• A sound understanding of IT Application issues to enable discussions with internal and external technical specialists.
• A sound understanding of applications and data integrity & governance.
• Experience in data migration projects/exercises.
• Strong communication, analytical, organizational, and problem-solving skills.
• Knowledge of application, software, and systems support & business analysis.
• Preferred (min. average) spoken & written English language skills.

Salary Range: Open

Nationality: Malaysians

1. Focus on meeting project commitments, including communications with clients, stakeholders, etc.
2. Lead the design, testing, planning, and implementation of assigned projects.
3. Manage project budget and resource allocation.

1. Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals and priorities of the company.
2. Resolve or assist in the resolution of conflicts within and between projects or functional areas.
3. Develop methods to monitor project progress.
4. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery.
5. Advocate on behalf of clients and represent clients' needs as appropriate to management.
6. Work cross-functionally to solve problems and implement changes.
7. Present oral and written reports defining plans, problems, and resolutions to management.
8. Provide mentoring, coaching, and direction setting to team members.
9. Identify opportunities for business process improvements within the project scope.

1. Attend and contribute to team meetings in a positive manner.
2. Share information with team members.
3. Be comfortable in working with all stakeholders.
4. Collaborate with other team members to apply new ideas, practices, and tools to improve the team's effectiveness.
5. Perform other duties as required, including covering absences/leave where required.

1. College or University degree in Computer Science or a related discipline.
2. 5+ years of increasingly responsible experience, including experience successfully managing various IT/Software projects.
3. Outstanding grasp of information technology concepts and processes.
4. Demonstrated aptitude for effective leadership of staff.
5. Strong and tested IT/Software project management skills, including risk management.
6. Understand who is the client and what are the client's needs; provide realistic expectations; establish specific customer satisfaction standards and actively monitor client satisfaction.
7. Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities.
8. Experience in credit collection for BFSI and/or telecommunication industry, and knowledge of credit collection workflow from pre-due to recovery is an added advantage.

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

AMD together we advance_

THE ROLE:

In this high-profile role, we are looking for a leader with technical and business acumen for Client Customer Engineering. You will manage customer specific integration, optimization, and solution delivery to enable industry leading Mobile, Desktop, and Workstation platforms. You will work across all of Engineering and Business to meet overall program objectives from an Engineering, Executive, and Customer facing view.

THE PERSON:

12 years of relevant experience in product development from a design, platform, product and/or program management discipline. The candidate should have experience as a Technical Lead, Program Manager, and Business Team interface with the ability to drive multi-site and multi-disciplined engineering programs.

KEY RESPONSIBILITIES:

• Primary OEM Customer point of contact for Client Customer Engineering program support
• End-to-end coordination of Client solutions planning, execution, and sustaining across all AMD functional teams and Customers
• Manage definition, Customer alignment, and implementation of specific system requirements and feature enablement
• Create best in class “out of the box” customer experience
• Drive resolution of Customer blocking and end-user use case issues
• Leverage learning to enhance AMD’s development and release processes

PREFERRED EXPERIENCE:

• Ability to network, build relationships, and drive effective decision-making across multiple functions and levels within the organization and with Customers.
• Strong analytical and problem-solving skills and ability to grasp new technical concepts quickly
• Highly organized, able to prioritize, and juggle multiple work streams to tight deadlines
• Outstanding people management skills to lead, motivate, and guide geographically distributed technical teams
• Excellent verbal, written, and presentation skills
• Quick to adapt to dynamic business and technical requirements

ACADEMIC CREDENTIALS:

• Bachelor of Engineering (or Science) degree or higher in Engineering.

LOCATION :

Penang, Malaysia

#LI-CY

#LI-Hyrbrid

Benefits offered are described: AMD benefits at a glance .

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.