5,049 Program Management jobs in Malaysia

The Program Management Manager will be based in Bukit Minyak, Penang, Malaysia.

What a typical day looks like:

• Interfacing with customers, including solving customer problems, building relationships, and managing escalations.
• Leading successfully small to medium-sized projects with cross-functional teams from initiation to completion in a fast-moving environment.
• Participating in project planning sessions and contributing to timelines and deliverables.
• Participating in cross-departmental teams to deliver projects or initiatives.
• Facilitating meetings between different teams to ensure alignment.
• Effectively presenting project updates to stakeholders and senior leaders.
• Preparing reports or presentations summarizing project progress and outcomes.
• Participating in lean initiatives.

The experience we're looking to add to our team:

• Bachelor's degree in Supply Chain management, Engineering, Business Administration, Operations Management, or related field.
• Typically requires 3+ years of experience of Program/project management in engineering, production, operations, supply chain, or related management.
• Manufacturing/industrial industry in supply chain, engineering and finance, and operation planning positions.

What you'll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

KJ19

Purpose Statement

Supports Program Managers with daily tactical and administrative activities, liaising with the Customer Focus Team (CFT), Plexus functional areas and junior customer representatives.

• Provide administrative assistance to PMs and CFT to enable the CFT to focus on delivery.
• Prepare internal and customer-facing data analysis, reports, metrics, visual graphs and tools in support of delivery objectives.
• Assist with preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
• Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials and finished goods shipments, FIA & NREs recovery and potentially support APQP. Basic CRG communication with customer and coordination with CFT
• Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.

• A minimum of a High School diploma is required
• Less than One (1) year of related experience is required; One (1) or more years of related experience is preferred.
• Basic understanding of manufacturing processes, preferably in an electronics manufacturing environment.
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

• N/A

• N/A

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Interfaces with Business Office, Production, Procurement, Planning, and customers to compile, develop, validate, and communicate production/shipments plans that support overall business goals.
• Participates in Master Planning review and procurement actions from MRP process.
• Coordinates with planning on customer requirements, changes, in order to assess costs and actual feasibility.
• Ensures alternate source capability to maintain supply continuity and verify that customer costs can be supported.
• Resolves any issues with customer and, internal team. Manages customer relationships from Supply Chain perspective.
• Obtains and disseminates customer SCM feedback to the team. Champions improve and communicate CTB/AOS action plans.
• AOS and CTB Managements

• In-depth understanding of all aspects of the global supply chain, Celestica's strategic policies and objectives, and its suppliers and customers.
• Good understanding of specific customers' business, organisation, products and processes.
• Understanding of the Engineering Change Note (ECN) process and actions
• Extensive ability to utilise computer systems and applications in order to gather require information, and compile information into a customer-presentable format.
• Ability to effectively communicate all SCM-related activities in an appropriate manner to the customer and internal team.
• Applies analysis and judgement to assess performance against key measures and determine priorities.
• Demonstrated ability to interface cross-functionally (Buyers, planners, Operations team)
• Clear To Build (CTB) materials supply simulation and scenario study
• SAP knowledge is an advantage
• Kinaxis Rapid Response acknowledge is advantage

• Six to Eight years of relevant experience in material planning and purchase
• Experiences from the contract manufacturer environment are an advantage
• Bachelor’s degree in a related field, or consideration of an equivalent combination of education and experience.

• Monitor and report materials status on products assigned.
• Plan shipment schedule and update customer reports.
• Co-ordinate production activities, identify schedule related problems and work with respective department concerned to resolve them.
• Review and provide delivery commitment to orders for products assigned.
• Drive materials readiness based on customer order together with other functional team members, to ensure delivery commitments to customers are met.
• Provide continuous support in achieving departmental KPI such as On-time delivery, Customer Satisfaction, Revenue and business growth.
• Inventory excess control and reporting.
• Coordinate new product introduction activities with both internal and external stakeholders.
• Any other duties as assigned by Business Manager / Program Manager.
• Contribute to the workplace safety and health improvement for the employees, as well as environmental

The position requires to lead a team comprising of project lead, engineers, planners and other support personnel to achieve the company objectives to perform good in quality, cost, delivery, responsiveness for customer.

Day-to-day responsibilities comprises:

• Responsible for developing and maintaining strong relationship with customers.
• Involvement in providing competitive quotes to customer.
• Responsible for the day-to-day operational issues with the goal of meeting customer delivery requirements.
• Monitors trends related to operations and others and take appropriate actions where necessary
• Manages and co-ordinates activities to meet set objectives and customer requirements-delivery, quality and profitability.
• Lead cross functional teams to deliver product launches on time with minimum cost impact.
• Ensure the achievement of all customer and company requirements including quality, cost, delivery and responsiveness.
• Maintain good communication within the company, and between the company and the customer.
• Seek opportunities to improve on productivity and reduce cost.
• Controls inventory at the optimum level.
• Maintains effective communications and good relationship with customers.
• Review and approve Engineering Change, document change and line qualification and deviation.

Candidates who meet the following requirements may apply:

• Degree in Engineering or Business Administration with minimum 2 years relevant working experience in operation management / manufacturing or an equivalent combination of education, training and / or work experience.
• Possess strong technical competencies and analytical capabilities.
• Good in mathematic and sensitive to figures.
• A team player and able to interact effectively with all levels within the company.

Requirements:

• 21 yrs and above
• Educations level required: Certificate, STPM, Diploma & Degree Holder in

Hospitality Management

Business Administration

Entrepreneurship

Culinary

Tourism Management

Other related fields

• Candidates with an education level at Certificate and STPM, must have at least 3 months of working experience in Food & Beverages or Retail.
• Good communication and writing skills in English and Bahasa Malaysia.
• Malaysian citizen.
• Willing to work shifts, including weekends and public holidays.
• Outgoing, confident, and passionate about delivering excellent customer service.
• A natural leader who loves meeting people and working in teams.
• Open to relocation and travel as required.

Responsibility

Training Brief:

You will be undergo 3 months Management Trainee Program which is located at PAK GEMBUS training Centre MAXXIM CITY LIGHT, SENTUL, Kuala Lumpur. After training completion you will be posted at our outlet in Malaysia.(Pahang, Perlis, Kedah, Perak, Pulau Pinang, Selangor, Kuala Lumpur, Melaka, Johor and Negeri Sembilan)

In the program you will learn and participate in:

• All aspects of outlet operations, including food preparation, service, inventory, and cleanliness.
• Daily operational tasks for hands-on learning.
• How to support and guide teams to achieve performance goals.
• The supervisory roles to develop leadership skills.
• How to deliver excellent customer experiences by resolving issues and managing feedback.
• Develop strategies to improve customer satisfaction.
• To work with managers and the operations team to implement company policies.
• Sales analysis, cost control, and profit maximization.
• Understand how to achieve sales and operational targets.
• To identify and address operational challenges effectively.
• Develop decision-making skills to maintain service quality.
• Learn to adapt by relocating or traveling for training and operational exposure.

Benefits

• Basic Salary
• EPF, EIS, SOCSO
• Daily Meal
• Uniform
• Hostel
• Annual Leave
• Medical Leave
• Medical Benefit
• Fast Track Career Development

Job Type: Full-time

Pay: Up to RM2,000.00 per month

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Selandar: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Detailed Description

Performs tasks such as, but not limited to, the following:

• Interfaces with Business Office, Production, Procurement, Planning, and customers to compile, develop, validate, and communicate production/shipments plans that support overall business goals.
• Participates in Master Planning review and procurement actions from MRP process.
• Coordinates with planning on customer requirements, changes, in order to assess costs and actual feasibility.
• Ensures alternate source capability to maintain supply continuity and verify that customer costs can be supported.
• Resolves any issues with customer and, internal team. Manages customer relationships from Supply Chain perspective.
• Obtains and disseminates customer SCM feedback to the team. Champions improve and communicate CTB/AOS action plans.
• AOS and CTB Managements

Knowledge/Skills/Competencies

• In-depth understanding of all aspects of the global supply chain, Celestica's strategic policies and objectives, and its suppliers and customers.
• Good understanding of specific customers' business, organisation, products and processes.
• Understanding of the Engineering Change Note (ECN) process and actions
• Extensive ability to utilise computer systems and applications in order to gather require information, and compile information into a customer-presentable format.
• Ability to effectively communicate all SCM-related activities in an appropriate manner to the customer and internal team.
• Applies analysis and judgement to assess performance against key measures and determine priorities.
• Demonstrated ability to interface cross-functionally (Buyers, planners, Operations team)
• Clear To Build (CTB) materials supply simulation and scenario study
• SAP knowledge is an advantage
• Kinaxis Rapid Response acknowledge is advantage

Typical Experience & Education

• Six to Eight years of relevant experience in material planning and purchase
• Experiences from the contract manufacturer environment are an advantage
• Bachelor's degree in a related field, or consideration of an equivalent combination of education and experience.

1. Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company's Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.

2. Monitor and report materials status on products assigned.

3. Plan shipment schedule and update customer reports

4. Co-ordinate production activities, identify schedule related problems and work with respective department concerned to resolve them.

5. Review and provide delivery commitment to orders for products assigned.

6. Ensure delivery commitments to customers are met.

7. Inventory excess control and reporting.

8. Any other duties as assigned by Program Manager

EDUCATION and EXPERIENCE

1. Diploma in Business, Engineering or related fields.

2. Minimum 2 years in contract manufacturing or other electronics manufacturing industry.

JOB-RELATED SKILLS

 Able to work in a fast paced environment & withstand pressure.

Able to work with all levels of people.

ood written English & communication skills.

nowledge of MS Office – Excel preferred.

 wledge of SAP preferred.

Job Type: Full-time

Pay: RM2, RM6,000.00 per month

Benefits:

• Dental insurance
• Health insurance

Work Location: In person

作为 Amphenol TCS (M) Sdn Bhd 的项目管理执行员,您将在确保客户服务项目顺利高效交付中发挥关键作用。该全职职位设在槟城,您将与跨职能团队紧密合作,协调各类客户支持项目。

• 确保及时处理客户订单、预订、重新排程、准时出货和开票等流程。
• 与计划员沟通订单确认与排程变更。
• 与物流团队协调货运与交付。
• 协调客户退货并处理必要的文件,如 RMA(退货授权)、贷/借记单。
• 处理客户询问、报价请求 (RFQ)、样品申请。
• 管理客户库存计划——预测输入(供应商管理库存计划 VMI)。
• 若客户参与 VMI/SMI 计划,处理枢纽提取开票。

• 至少拥有工商管理或相关专业的学士学位。
• 2-5 年相关工作经验。
• 愿意在槟城武吉敏惹 (Bukit Minyak) 工作。
• 具备良好的沟通与人际交往能力,尤其在处理客户电话时表现自信。
• 良好的英语沟通能力。

在 Amphenol TCS (M) Sdn Bhd,我们相信赋能员工发挥最大潜能。我们提供具有竞争力的薪酬、完善的福利,以及职业发展的机会。我们协作且包容的工作环境鼓励创新与持续学习,使我们成为行业内的理想雇主。

立即申请,迈出在 Amphenol TCS (M) Sdn Bhd 成就精彩职业生涯的第一步

About the role

As a Program Management Executive at Amphenol TCS (M) Sdn Bhd, you will play a pivotal role in ensuring the smooth and efficient delivery of our customer service programs. This full-time position is based in Penang and will involve working closely with our cross-functional teams to coordinate various customer support initiatives.

What you'll be doing

• Ensure timely processing activities such as customers' orders/ booking /reschedule, timely shipments and billing
• Liaising with Planners on order acknowledgements and schedule changes.
• Coordinating with Logistics on shipments and delivery to the customers.
• Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes
• Handle customer inquiries/ RFQ/ sample request
• Managing customer-stocking programs – forecast loading (Vendor Management Inventory Program),
• Process hub pull invoicing if customer participate in VMI/SMI program

What we're looking for

• Candidate must possess at least Bachelor's Degree in Business Administration or relevant course.
• 2-5 years of related working experience.
• Applicants must be willing to work in Bukit Minyak, Penang.
• Strong communication and interpersonal skills without lacking of confidence especially when handling customer calls.
• Good communication skills in English.

What we offer

At Amphenol TCS (M) Sdn Bhd, we believe in empowering our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and opportunities for professional development. Our collaborative and inclusive work environment encourages innovation and continuous learning, making us an employer of choice in the industry.

Apply now and take the first step towards a rewarding career with Amphenol TCS (M) Sdn Bhd.