498 Program Analyst jobs in Malaysia

Research Operations Program Analyst

Kuala Lumpur, Kuala Lumpur IDC Asia/Pacific

Posted 12 days ago

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Job Description

Join to apply for the Research Operations Program Manager role at IDC Asia/Pacific

Join to apply for the Research Operations Program Manager role at IDC Asia/Pacific

IDC, a global leader in technology market intelligence, is seeking a Research Operations Program Manager to join our team. The research operations program manager will play a critical role in helping the company deploy and scale new tools and processes. This role involves gathering user requirements, supporting pilot projects, assisting with new project deployments, supporting ongoing user inquiries, and contributing to change management efforts. The ideal candidate will be organized, a strong communicator, and passionate about making technology work effectively for a broad range of user personas.

Why Join IDC

Joining IDC as a research operations program manager means becoming part of a globally recognized leader in market intelligence, consistently honored as Analyst Firm of the Year for its broad industry and geographic expertise, collaborative culture, and high-impact insights. As a member of the IDC team, you’ll contribute to a culture of knowledge sharing, where your contributions help shape technology trends and drive business outcomes for organizations worldwide, all while leveraging IDC’s robust research methodologies and innovative AI-driven platforms to make a real difference in the evolving digital landscape.

Responsibilities:

  • Requirement Gathering & Analysis
  • Collaborate with stakeholders to identify internal user needs and functional requirements.
  • Document and prioritize feedback to inform tool customization and deployment.
  • Assist with planning, coordination, and tracking of pilot programs.
  • Monitor progress, gather feedback, and contribute to refining deployment. strategies.
  • Support successful rollout of tools across departments.
  • End-User Support & Communication
  • Serve as a key point of contact for internal users with questions about market research process and technologies.
  • Develop and maintain user guides, FAQs, and training materials.
  • Provide “how-to” support and conduct small-group or 1:1 training sessions.
  • Change Management & Adoption
  • Help execute change management plans to drive adoption.
  • Champion ongoing usage and best practices across teams.
  • Collaborate with business operations, IT, corporate communications, and training teams.
  • Project Management & Knowledge Sharing
  • Track project tasks, timelines, and risks.
  • Facilitate knowledge sharing and learning through workshops, office hours, and internal documentation.
  • Ensure stakeholders are regularly informed of progress and next steps.

Qualifications:

  • Bachelor’s degree required; Master’s degree preferred in Business, Communications, Information Systems, or a related field.
  • 7–8 years of relevant experience in project coordination or program management.
  • Proficiency in project management tools.
  • Strong communication skills—written, oral, and presentation – and interpersonal skills to thrive in a highly collaborate environment spanning teams globally.
  • Ability to distill technical content into clear, user-friendly guidance.
  • Detail-oriented and highly organized with proven ability to manage multiple. assignments and meet tight deadlines.
  • Experience supporting change management and training initiatives a plus.
  • Familiarity with software adoption or enterprise tools preferred.
  • Professional fluency in English.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management, Information Technology, and Research
  • Industries IT Services and IT Consulting and Technology, Information and Media

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Cost Engineer/Process Improvement Engineer

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

Posted today

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Job Description

Job Summary:
We are seeking a detail-oriented and analytical Cost Engineer to join our dynamic team. The Cost Engineer will be responsible for identifying and implementing cost-saving initiatives without compromising product quality and performance. This role involves working closely with cross-functional teams to analyze manufacturing processes, materials, and product designs to reduce costs and improve efficiency.

Key Responsibilities:
• Cost Reduction Initiatives: Identify opportunities for cost reduction through analysis of production processes, materials, and product designs.
• Process Improvement: Develop and implement process improvements to enhance efficiency, reduce waste, and lower production costs.
• Product Design Optimization: Work with the design and engineering teams to recommend changes in product designs that can achieve cost savings.
• Supplier Management: Collaborate with the procurement team to identify cost-effective suppliers and negotiate better terms and prices for materials and components.
• Value Engineering: Conduct value engineering analyses to ensure that products are manufactured at the lowest possible cost while maintaining quality and functionality.
• Data Analysis: Utilize data-driven approaches to evaluate cost performance and track the effectiveness of cost-saving initiatives.
• Benchmarking: Perform benchmarking studies to compare costs with industry standards and identify best practices.
• Reporting: Prepare detailed reports and presentations on cost-saving initiatives, their impact, and progress toward cost reduction goals.
• Cross-Functional Collaboration: Work closely with other departments such as R&D, Quality, Production, and Finance to ensure alignment and support for cost reduction strategies.
• Compliance and Standards: Ensure that all cost reduction activities comply with company policies, industry standards, and regulatory requirements.

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Process Improvement Executive - Vehicle Maintenance

SPX Express

Posted 12 days ago

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Job Description

Process Improvement Executive - Vehicle Maintenance Process Improvement Executive - Vehicle Maintenance

1 day ago Be among the first 25 applicants

  • Enhance internal workflows by implementing process automation to improve efficiency and productivity.
  • Develop and oversee scheduled maintenance plans for SPX vehicles to ensure optimal performance and longevity.
  • Monitor vehicle health and implement proactive measures to minimize downtime.
  • Conduct cost projections for Fleet Maintenance, covering maintenance expenses, insurance, and other related costs.
  • Implement strategic improvement plans to optimize processes and reduce monthly maintenance expenses.
  • Coordinate and oversee ad hoc tender projects to enhance cost efficiency and improve service quality within fleet operations.

Requirements

  • Minimum a Bachelor’s Degree in a relevant field is recommended.
  • Strong understanding of operational processes and strategies to enhance efficiency.
  • Experience in data analysis, cost-saving initiatives, budgeting, audits, data management, process improvements, and operations planning is a plus.
  • Detail-oriented with the ability to thrive in a fast-paced environment.
  • Strong problem-solving skills with the ability to manage complex challenges, provide solutions, and work effectively across cross-functional teams in a dynamic setting.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Other and Project Management
  • Industries Internet Marketplace Platforms, Technology, Information and Internet, and Transportation, Logistics, Supply Chain and Storage

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Customer Program Management Analyst

Kulim, Kedah Celestica Inc.

Posted 12 days ago

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Job Description

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Customer Program Management Analyst

Date: Jul 23, 2025

Functional Area: OPS - Operations
Career Stream: CPM - Customer Program Management
Role: Specialist
SAP Short Name: SPE
Job Title: Customer Program Management Specialist
Job Code: SPE-OPS-CPM
Job Level: Band 08
Profile-Holding: N
Direct/Indirect Indicator: Indirect

Summary Detailed Description

Performs tasks such as, but not limited to, the following:

  • Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
  • With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
  • Strong participation in pricing/bid preparation and the development and management of contract terms.
  • Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
  • Communicates frequently with customers to help ensure satisfaction with the company and the products.
  • Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
  • Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.
  • Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
  • Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
  • In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.
  • In-depth knowledge of the business issues associated with manufacturing PCBs.
  • In-depth knowledge of product pricing, contracts and contract negotiations.
  • Thorough understanding of business risks and price make up (Value add and Materials)
  • Excellent customer contact, negotiation and problem resolution skills.
  • Good presentation, database management and computer skills.
  • Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
  • Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
  • Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.
Physical Demands
  • Duties of this position are performed in a normal office environment.
  • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
  • Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
  • Above demands are carried out within the local existing Health and Safety guidelines
Typical Experience
  • Three to six years of relevant experience
Typical Education
  • Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
  • Educational Requirements may vary by Geography
Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

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Customer Program Management Analyst

Kulim, Kedah Celestica

Posted 5 days ago

Job Viewed

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Job Description

Req ID: 127040
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Specialist
**SAP Short Name:** SPE
**Job Title:** Customer Program Management Specialist
**Job Code:** SPE-OPS-CPM
**Job Level:** Band 08
**Profile-Holding:** N
**Direct/Indirect Indicator:** Indirect
**Summary**
Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
+ With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
+ Strong participation in pricing/bid preparation and the development and management of contract terms.
+ Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
+ Communicates frequently with customers to help ensure satisfaction with the company and the products.
+ Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
+ Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.
+ Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
+ Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
**Knowledge/Skills/Competencies**
+ In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.
+ In-depth knowledge of the business issues associated with manufacturing PCBs.
+ In-depth knowledge of product pricing, contracts and contract negotiations.
+ Thorough understanding of business risks and price make up (Value add and Materials)
+ Excellent customer contact, negotiation and problem resolution skills.
+ Good presentation, database management and computer skills.
+ Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
+ Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
+ Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Three to six years of relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
This advertiser has chosen not to accept applicants from your region.

Customer Program Management Analyst

Kulim, Kedah Celestica

Posted 25 days ago

Job Viewed

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Job Description

Req ID: 127519
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Analyst
**SAP Short Name:** ANA
**Job Title:** Customer Program Management Analyst
**Job Code:** ANA-OPS-CPM
**Job Level:** Band 07
**Direct/Indirect Indicator:** Indirect
**Summary**
Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Participates as a member of a customer focus team and acts as an interface between customers and the team.
+ Receives, reviews and monitors status of customer orders.
+ Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
+ Communicates customer requirements and issues in production meetings.
+ Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
+ Maintains issues, complaints and corrective action requests for reporting purposes.
+ Enters data into database ensuring root cause is reached and issue is closed.
+ Troubleshoots return issues.
+ Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
+ Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
+ Analyzes issues and problems to determine trends.
+ Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
+ Assists more experienced team members in the preparation of new product, qualification and service quotes.
+ Tracks project and billing and communicates status to team and customer.
**Knowledge/Skills/Competencies**
+ Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
+ Knowledge of the business issues associated with manufacturing.
+ Knowledge of customer contracts and terms.
+ Excellent customer contact, negotiation and problem resolution skills.
+ Good presentation, database management and computer skills.
+ Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
+ Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
+ Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Two to Four years relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
This advertiser has chosen not to accept applicants from your region.

Senior Executive, Process Improvement (Automotive Retail)

Selangor, Selangor JOB EXPERT GROUP

Posted today

Job Viewed

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Job Description

Job Overview

We are looking for a driven and resourceful Senior Executive to join our After Sales team . In this role, you will focus on improving service processes, supporting dealers, and enhancing customer satisfaction . You will also work closely with dealers and internal teams to ensure high service standards, smooth operations, and continuous improvement.

Key Responsibilities

  • Improve after sales processes to enhance customer satisfaction.
  • Support dealers to increase productivity and service quality.
  • Introduce tools and ideas that simplify dealers’ daily operations.
  • Maintain and enhance Service Standard Operating Procedures (SOPs).
  • Research competitor practices and apply relevant improvements.
  • Plan and implement improvement activities (e.g., KAIZEN initiatives).
  • Provide training and guidance to dealer service managers and owners.
  • Coach team members to achieve performance goals.
  • Oversee projects and ensure they are completed on time.

Requirements

  • Diploma or Degree in Engineering, Business, Marketing, or a related field.
  • Experience in automotive after sales or service operations is preferred.
  • Minimum 3 years of experience in a business analyst or process improvement–related role.
  • Good skills in Microsoft Office (Excel, Word, PowerPoint).
  • Strong problem-solving, communication, and teamwork skills.
  • Self-motivated and able to work independently.
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Business Performance and Process Improvement Specialist

Kuala Lumpur, Kuala Lumpur Businesslist

Posted 12 days ago

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Job Description

Performance Management & Reporting

  • Design and implement KPIs that align with evolving business needs.
  • Act as a subject matter expert to internal managers, providing data-driven insights.
  • Analyze and distribute performance reports via Power BI, Excel, Power Query, and SharePoint.
  • Interpret datasets to highlight trends, risks, and opportunities.
  • Ensure accuracy and consistency across reporting sources.
  • Build dashboards and data models to support decision-making.
  • Prepare monthly, quarterly, and annual presentations and reports.



Process & Continuous Improvement

  • Lead Lean Six Sigma projects to improve efficiency and quality.
  • Facilitate workshops to build a continuous improvement mindset across teams.
  • Recommend and implement process automation and enhancements.
  • Conduct process mapping and propose strategic improvements.



Service Management

  • Ensure service delivery meets SLA/KPIs.
  • Support BCP initiatives and issue resolution.
  • Use performance data to track project status and highlight root causes.
The Successful Applicant
  • Bachelor's degree from an accredited college or university
  • Strong background in process standardization, KPI setting, and performance analysis
  • Solid understanding of BPO/GBS metrics, reporting, and industry best practices
  • Extensive experience with Lean Six Sigma methodologies
  • Proven ability to collaborate effectively with cross-functional and regional teams
  • High proficiency in Power BI, Microsoft Excel, PowerPoint, and case management tools
  • Excellent written and verbal communication skills
  • Strong presentation skills with both technical and business acumen
  • Experience working with key business units such as:
    • Finance (Accounts Payable/Receivable)
    • Human Resources (Onboarding, Payroll, Master Data)
    • Business Operations
  • Comfortable handling manual data processes in environments with limited system support
What's on Offer
  • Drive Strategic Impact through Data & Improvement Initiatives
  • Be at the Heart of Cross-Functional Collaboration Across Business Functions
ContactElaine CheahQuote job refJN-052025-6750525Phone number+60 3 2302 4000 #J-18808-Ljbffr
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ROO Training and Process Improvement Officer

Airbus

Posted 12 days ago

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Job Description

Job Description:

Newcomer Onboarding

The Training and Process Improvement Officer has the key responsibility to onboard all ROO newcomers and ensure they have all the required tools and training to perform their expected task. Trainer’s responsibility includes but is not limited to scheduling and conducting all the training phases for the newcomer including the examination for the new officer to qualify as RO Solver.

Competency Management

The trainer also identifies what are the current team members gaps, proposes and provides refresher training or coordinates with external stakeholders to provide training for team upscaling.

User guide and Process Improvement

Under Process Improvement, they are to coordinate with WHS & ACD Managers, Team Leaders and also other FHS stakeholders (MFT) to ensure that processes are adhered to as per current RO User Guide and work jointly on improvement plans where gaps are identified. The Process Improvement team is then responsible to ensure the deployment of new processes, rules and regulations.

Component Issue Management (CIM)

Other responsibilities of Training and Process Improvement Officer are , but not limited to, being a member of the FHS Component Issue Management (CIM) Forum for ROO related topics and also the monitoring of ROO subcontractor performance.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Customer Services Sdn Bhd

Employment Type:

Permanent

---

Experience Level:

Professional

Job Family:

Improvement & Performance Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

#J-18808-Ljbffr
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Quality & Process Improvement Engineer (Teradyne, Penang)

Teradyne

Posted 18 days ago

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Job Description

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
The Quality & Process Improvement Engineer is a hybrid role designed to manage the organization's Quality Management System (QMS) while also guide process improvement and digital transformation initiatives. This position will be responsible for ensuring compliance with industry standards, driving continuous improvement projects, and utilizing information technology to optimize business processes. The ideal candidate is a versatile professional who excels in quality management, process engineering, and the use of technology to enhance operational efficiency.
+ Quality Management:
+ Oversee the Quality Management System (QMS), ensuring compliance with relevant standards (e.g., ISO 9001) and regulatory requirements.
+ Conduct internal audits, manage corrective actions, and ensure continuous improvement of quality processes.
+ Develop, implement, and monitor quality policies, procedures, and metrics across the organization.
+ Responsible for root cause and problem-solving activities to address quality issues and customer complaints.
+ Process Improvement & Design:
+ Collaborate with cross-functional teams to identify, prioritize, and implement process improvement initiatives.
+ Facilitate workshops and training sessions to promote a culture of continuous improvement.
+ Design and document efficient business processes, ensuring they align with company objectives and industry's best practices.
+ Develop tools and frameworks for process standardization and optimization.
+ Digital Transformation & IT Integration:
+ Utilize information technology tools to support data examination, process automation, and workflow optimization.
+ To partner with IT and operational teams to design digital solutions that enhance process efficiency and user experience.
+ Leverage data to identify trends, measure process performance, and drive informed decision-making.
+ Stay updated on emerging technologies and industry trends to recommend and implement innovative solutions.
+ Leadership & Collaboration:
+ Serve as a change agent, fostering a culture of quality and continuous improvement across the organization.
+ Responsible for cross-functional project teams to execute complex process improvement initiatives.
+ Provide mentorship and guidance to team members on quality management and process improvement methodologies.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
+ Bachelor's degree in engineering, Business Administration, Information Systems, or a related field.
+ 5+ years of experience in Manufacturing environment, Business Process Engineering, Quality Management or a similar role.
+ Strong knowledge of quality standards (e.g., ISO 9001), process improvement methodologies (e.g., Lean, Six Sigma), and project management.
+ Experience in process design, mapping, and optimization using software tools (e.g., Visio, BPM tools).
+ Proficiency in data analysis and familiarity with IT tools such as ERP systems, data visualization software (e.g., Power BI, Tableau), and automation platforms.
+ Excellent problem-solving, investigation andd decision-making skills.
+ Strong communication and interpersonal skills, with the ability to guide projects and influence stakeholders at all levels.
Additional Requirements:
+ Six Sigma Green Belt or Black Belt certification.
+ Experience with digital transformation projects or IT systems implementation.
+ Familiarity with industry-specific regulations and compliance requirements.
+ May require occasional travel to company locations or client sites.
+ Ability to work in a dynamic environment, manage multiple projects, and adapt to changing priorities.
Benefits:
Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, fitness and health, heath screening, insurance (Term Life, Personal Accident and Hospitalization and Surgical), time off (annual leave starting with 15 days), tuition assistance programs, and more.
#LI-GQ1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
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