499 Professional Services jobs in Malaysia

As a Professional Services - ERP Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables for some of the most functionality-rich ERP products in the market today. You will work with your Consulting Manager to organize and control tasks within the work plan and take a leadership position on small project teams and small engagements. You will become a trusted growth partner with our customers, working alongside them on an independent basis for short-term engagements with little supervision. You will also contribute to a larger implementation team, taking the lead as a subject matter expert in your functional area when required.

What You Will Be Doing

• Perform business requirements gathering, gap analysis, application mapping, identification and resolution of gaps, change in procedures and proposed workaround solutions in effectively utilizing core application.
• Responsible for functional and technical specification development, configuration setup, proof of concept and acceptance test.
• Perform Testing of implemented system.
• Assist our sales team on the system demonstration to our potential clients.
• Perform project team trainings to executive level and functional user level.
• Perform some technical work including building reports, queries and simple customizations using embedded tools.

What You Will Likely Bring

• Familiar with Financials, Logistics, Distributions, Material requirements planning (MRP) or Supply Chain.
• Strong knowledge in Manufacturing modules.
• Ability to meet utilization targets and completes project deliverables on time.
• Ability to prepare detail modification specifications.
• Ability to analyze customer's business operations and make suggestions for process improvements.
• Ability to assess existing customer's usage and prepare a software assessment document.
• Service-oriented with a proven ability to prioritize tasks in a stressful environment.
• Good team player and performer who thrives under pressure able to work under pressure.
• Self-motivated and highly adaptive in challenging situations with strong organizational, planning and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent communication skills, including active listening, clear verbal and written communication, and delivering virtual presentations.
• Regularly works at client sites; travel to other countries may be required up to 50% of the time.

What Could Set You Apart

• Bachelor's degree or above, preferable in Accounting or Business qualification.
• More than 5+ years relevant experience in ERP projects implementation, with multinational companies preferred.
• Experience with Epicor ERP software is preferred.

About Epicor
At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.
Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Recruiter
Amy Lee

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT

OpenText Professional Services provides advice and guidance to our clients and partners on how to best adopt OpenText best practice. Managers lead our efforts with clients, partners, and our staff to ensure Customer Success and oversee successful delivery of programs, ensuring it is delivered to meet the clients expectations and is delivered within budget.

The Manager role is responsible for working with the Delivery team and leading consulting teams in delivering quality implementations to OpenText clients. They provide oversight and management to implementations. This includes project scope, sizing, efforts and cost. A high focus is on client success and financial management of project estimates and margins.

This role will either be based remotely in Malaysia for candidates in Malaysia, or be hybrid-based for candidates in Singapore where the successful candidate will be required to work in the office for a minimum of 3 days a week. At this time, we are only considering candidates who do not require sponsorship to work in either of these countries. Thank you for your understanding.

What The Role Offers

• Planning: Ensure the Professional Services plan achieves company goals with continued achievement of the margin targets of the business.
• Alignment: See that the Professional Services offerings are in alignment with customer and company needs.
• Management: Hire, ramp, and manage performance to drive employee development and maximize retention.
• Engagement: Assure that the teams are achieving the revenue plan and align internal and partner resources to drive customer success and margins of the business; guaranteeing exceptional quarterly and annual sales achievement.
• Revenue: Close recurring business with accounts of all sizes. Develop relationships with key customers. Provide offerings that support all types of customers in all stages of their lifecycle.
• Leadership: Build, develop and retain a high performing team that lead positive contributions throughout the company.
• Product Leadership: Become an expert in the features, benefits and application of OpenText EIM vision, product roadmaps, install base and technologies and effectively communicate customer requirements to the product teams.
• Other related duties as assigned

What You Need To Succeed

• Accountable for overseeing delivery and operational results of specialized programs, while planning, hiring, performance, engagement, and development of the team(s)
• Manages end to end delivery of results – typically through a team of professional/technical individual contributors
• Translates cascaded plans into ongoing deliverables, business targets or project steps and guides execution
• Ensures annual plans and deliverables are met
• Recommends changes to policies, influences methods and techniques within own discipline and establishes standards for own and related teams
• Exercises judgment in selecting methods, adapting techniques and evaluating criteria for obtaining results
• Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors
• Develops detailed action plans to deliver results
• Networks with key contacts outside own area of expertise
• Adapts style in delivering messages that relate to the wider business
• Effectively communicates and presents results and recommendations across disciplines, helping to manage change
• Provides regular and effective performance feedback and coaching, advocates for the development of team members and develops effective interviewing and selection skills
• Ideally possesses a minimum of 5 years of related professional experience

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and Information Technology
• Industries: Software Development

Referrals increase your chances of interviewing at OpenText by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Seniority level: Mid-Senior level

Digital Insurance Project Manager - Cantonese Speaker (Fully Remote)

Federal Territory of Kuala Lumpur, Malaysia

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The Role

As a Professional Services Specialist at Amdocs, you will be part of a group of highly trained product experts responsible for end-to-end product deployment of our multi-vendor, multi-technology network optimization platform.

What will your job look like?

• Review technical requirements with internal and external stakeholders to recommend optimal solutions aligned with customer needs
• Participate in all technical aspects of product implementation, including end-to-end deployment of Amdocs solutions
• Serve as a customer-facing representative throughout all phases of the project lifecycle, including onsite engagements
• Deliver post-deployment training sessions and workshops to drive product adoption and effective usage
• Monitor system performance, troubleshoot issues, and collaborate closely with R&D to resolve functional and performance-related concerns
• Support pre-sales activities, including proof-of-concepts (POCs) and technical evaluations
• Develop and maintain technical documentation, implementation guides, and best practices
• Contribute to continuous process improvements to enhance team productivity and individual efficiency

What will you get and learn from the job?

• Latest technologies in the market (e.g. Cloud deployment (AWS, GCP, Azure) and deployment methodology (CI/CD, Kubernetes, Docker)
• Latest project deployment methodology (e.g. Scrum, Agile, Devops, Sprints)
• Collaboration with multi-international customers and teams across the globe
• Clear career progression and growth within the company
• Joining an ever-expanding organization with extensive training programs designed for your role

All you need is…

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline
• Minimum 5 years of hands-on experience in web-based development, ideally within the telecom sector
• Proven experience in GIS web development using web mapping JavaScript libraries (e.g., Leaflet)
• Solid understanding of RESTful APIs and web services integration
• Working knowledge of relational and non-relational databases (e.g., Oracle, MySQL, PostgreSQL, MariaDB, Cassandra)
• Proficiency in scripting languages such as Python, PHP, Bash, or PowerShell
• Exceptional communication skills, with the ability to convey technical concepts clearly to diverse stakeholders
• Strong analytical and troubleshooting skills, with a proactive approach to problem-solving
• Ability to collaborate effectively with cross-functional teams to resolve technical issues efficiently
• Skilled in building trust and confidence with stakeholders through high-quality and timely deliverables
• Demonstrated ability to excel in a fast-paced telecom environment, with agility to adapt swiftly to evolving technologies, shifting requirements, and tight delivery timelines
• Flexibility to work across multiple time zones based on project needs
• (Region-Specific Role) Proficiency in speaking and reading Mandarin is required to effectively support stakeholders and operations in the Taiwan region

Good to have…

• Familiarity with telecommunications and radio network technologies (3G, 4G, 5G)
• Experience with Java and/or R programming languages
• Hands-on experience with enterprise-grade databases such as Oracle EE
• Exposure to geospatial analysis using JavaScript libraries (e.g., )
• Experience working with Elasticsearch, including API integration and Query DSL
• Foundational knowledge of AI and Machine Learning concepts
• Strong integration and problem-solving skills, with the ability to work independently
• Excellent written and verbal communication skills, with strong interpersonal abilities
• Willingness to learn and adapt to new systems and technologies

• Join the fastest-growing lending and recovery software solutions company.
• Work with colleagues who understand how to build great software.
• Enjoy breathtaking recognition and rewards.

JurisTech is a leading innovator in the lending and recovery software industry, providing cutting-edge solutions to banks, financial institutions, and the telecommunications sector. Our mission is to revolutionize the way businesses manage credit through advanced technology and creative problem-solving. At JurisTech, we pride ourselves on our vibrant culture of innovation, collaboration, and continuous learning, making us a perfect fit for fresh graduates and professionals who are eager to grow and make an impact.

OVERVIEW

We are looking for motivated and detail-oriented individuals to join our dynamic team. As Business cum System Analysts, you will play a vital role in bridging the gap between business needs and technical solutions, helping us deliver exceptional lending and recovery software solutions to our clients.

RESPONSIBILITIES

• Master the Juris Studio Designer Suite (low code/ no code proprietary framework) and be a subject matter expert on banking workflow process and guide banking users to achieve optimum efficiency
• Collaborate with stakeholders by facilitating discovery sessions (UR) to gather, analyse, and document business requirements.
• Translate business requirements into workflow diagrams, with detailed functional and technical specifications for system design and development.
• Configure Juris software on a non-programming level according to the captured requirements of the banks (SQL skill trainings shall be provided)
• Facilitate and execute testing sessions (UAT) and work alongside programmers for rapid and full resolution of UAT defects.
• Develop, design, test, resolve bugs and defects to ensure solutions meet business requirements and quality standards.
• Report tests, test coverage and document test results during execution.
• Support the development and delivery of user training and support materials to facilitate smooth system adoption.
• High performers shall be groomed on the Juris methods of project management processes and procedures.

JOB REQUIREMENTS

• Bachelor's Degree, Professional Degree or Diploma in FinTech/ Computer Science/ Information Technology/ Financial Engineering/ Finance/ Accountancy/ Banking or a related field.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders.
• Skilled in Structure Query Language (SQL), PHP, PL/SQL or possess knowledge in the financial loans processing and credit management is an advantage.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Excellent command of English.
• (For Junior Position) 1 to 2 years of working experience in software delivery.
• (For Junior Position) Basic experience with system design, development and testing methodologies.
• (For Junior Position) Familiarity with Software Development Lifecycle (SDLC).
• (For Senior Position) More than 3 years of working experience as a Business Analyst or System Analyst in software delivery.
• (For Senior Position) Solid knowledge in banking and financial services products.

Successful candidates will be required to work at Bangsar South area and may be required to travel as and whenever required.

The Role

As a Professional Services Specialist at Amdocs, you will be part of a group of highly trained product experts responsible for end-to-end product deployment of our multi-vendor, multi-technology network optimization platform.

What will your job look like?

• Review technical requirements with internal and external stakeholders to recommend optimal solutions aligned with customer needs
• Participate in all technical aspects of product implementation, including end-to-end deployment of Amdocs solutions
• Serve as a customer-facing representative throughout all phases of the project lifecycle, including onsite engagements
• Deliver post-deployment training sessions and workshops to drive product adoption and effective usage
• Monitor system performance, troubleshoot issues, and collaborate closely with R&D to resolve functional and performance-related concerns
• Support pre-sales activities, including proof-of-concepts (POCs) and technical evaluations
• Develop and maintain technical documentation, implementation guides, and best practices
• Contribute to continuous process improvements to enhance team productivity and individual efficiency

What will you get and learn from the job?

• Latest technologies in the market (e.g. Cloud deployment (AWS, GCP, Azure) and deployment methodology (CI/CD, Kubernetes, Docker)
• Latest project deployment methodology (e.g. Scrum, Agile, Devops, Sprints)
• Collaboration with multi-international customers and teams across the globe
• Clear career progression and growth within the company
• Joining an ever-expanding organization with extensive training programs designed for your role

All you need is…

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline
• Minimum 5 years of hands-on experience in web-based development, ideally within the telecom sector
• Proven experience in GIS web development using web mapping JavaScript libraries (e.g., Leaflet)
• Solid understanding of RESTful APIs and web services integration
• Working knowledge of relational and non-relational databases (e.g., Oracle, MySQL, PostgreSQL, MariaDB, Cassandra)
• Proficiency in scripting languages such as Python, PHP, Bash, or PowerShell
• Exceptional communication skills, with the ability to convey technical concepts clearly to diverse stakeholders
• Strong analytical and troubleshooting skills, with a proactive approach to problem-solving
• Ability to collaborate effectively with cross-functional teams to resolve technical issues efficiently
• Skilled in building trust and confidence with stakeholders through high-quality and timely deliverables
• Demonstrated ability to excel in a fast-paced telecom environment, with agility to adapt swiftly to evolving technologies, shifting requirements, and tight delivery timelines
• Flexibility to work across multiple time zones based on project needs
• (Region-Specific Role) Proficiency in speaking and reading Mandarin is required to effectively support stakeholders and operations in the Taiwan region

Good to have…

• Familiarity with telecommunications and radio network technologies (3G, 4G, 5G)
• Experience with Java and/or R programming languages
• Hands-on experience with enterprise-grade databases such as Oracle EE
• Exposure to geospatial analysis using JavaScript libraries (e.g., )
• Experience working with Elasticsearch, including API integration and Query DSL
• Foundational knowledge of AI and Machine Learning concepts
• Strong integration and problem-solving skills, with the ability to work independently
• Excellent written and verbal communication skills, with strong interpersonal abilities
• Willingness to learn and adapt to new systems and technologies

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit

The Role

As a Professional Services Specialist at Amdocs, you will be part of a group of highly trained product experts responsible for end-to-end product deployment of our multi-vendor, multi-technology network optimization platform.

What will your job look like?

• Review technical requirements with internal and external stakeholders to recommend optimal solutions aligned with customer needs
• Participate in all technical aspects of product implementation, including end-to-end deployment of Amdocs solutions
• Serve as a customer-facing representative throughout all phases of the project lifecycle, including onsite engagements
• Deliver post-deployment training sessions and workshops to drive product adoption and effective usage
• Monitor system performance, troubleshoot issues, and collaborate closely with R&D to resolve functional and performance-related concerns
• Support pre-sales activities, including proof-of-concepts (POCs) and technical evaluations
• Develop and maintain technical documentation, implementation guides, and best practices
• Contribute to continuous process improvements to enhance team productivity and individual efficiency

What will you get and learn from the job?

• Latest technologies in the market (e.g. Cloud deployment (AWS, GCP, Azure) and deployment methodology (CI/CD, Kubernetes, Docker)
• Latest project deployment methodology (e.g. Scrum, Agile, Devops, Sprints)
• Collaboration with multi-international customers and teams across the globe
• Clear career progression and growth within the company
• Joining an ever-expanding organization with extensive training programs designed for your role

All you need is…

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline
• Minimum 5 years of hands-on experience in web-based development, ideally within the telecom sector
• Proven experience in GIS web development using web mapping JavaScript libraries (e.g., Leaflet)
• Solid understanding of RESTful APIs and web services integration
• Working knowledge of relational and non-relational databases (e.g., Oracle, MySQL, PostgreSQL, MariaDB, Cassandra)
• Proficiency in scripting languages such as Python, PHP, Bash, or PowerShell
• Exceptional communication skills, with the ability to convey technical concepts clearly to diverse stakeholders
• Strong analytical and troubleshooting skills, with a proactive approach to problem-solving
• Ability to collaborate effectively with cross-functional teams to resolve technical issues efficiently
• Skilled in building trust and confidence with stakeholders through high-quality and timely deliverables
• Demonstrated ability to excel in a fast-paced telecom environment, with agility to adapt swiftly to evolving technologies, shifting requirements, and tight delivery timelines
• Flexibility to work across multiple time zones based on project needs
• (Region-Specific Role) Proficiency in speaking and reading Mandarin is required to effectively support stakeholders and operations in the Taiwan region

Good to have…

• Familiarity with telecommunications and radio network technologies (3G, 4G, 5G)
• Experience with Java and/or R programming languages
• Hands-on experience with enterprise-grade databases such as Oracle EE
• Exposure to geospatial analysis using JavaScript libraries (e.g., )
• Experience working with Elasticsearch, including API integration and Query DSL
• Foundational knowledge of AI and Machine Learning concepts
• Strong integration and problem-solving skills, with the ability to work independently
• Excellent written and verbal communication skills, with strong interpersonal abilities
• Willingness to learn and adapt to new systems and technologies

Epicor Federal Territory of Kuala Lumpur, Malaysia

As a Professional Services - ERP Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables for some of the most functionality-rich ERP products in the market today. You will work with your Consulting Manager to organize and control tasks within the work plan and take a leadership position on small project teams and small engagements. You will become a trusted growth partner with our customers, working alongside them on an independent basis for short-term engagements with little supervision. You will also contribute to a larger implementation team, taking the lead as a subject matter expert in your functional area when required.

• Perform business requirements gathering, gap analysis, application mapping, identification and resolution of gaps, change in procedures and proposed workaround solutions in effectively utilizing core application.
• Responsible for functional and technical specification development, configuration setup, proof of concept and acceptance test.
• Perform Testing of implemented system.
• Assist our sales team on the system demonstration to our potential clients.
• Perform project team trainings to executive level and functional user level.
• Perform some technical work including building reports, queries and simple customizations using embedded tools.

• Familiar with Financials, Logistics, Distributions, Material requirements planning (MRP) or Supply Chain.
• Strong knowledge in Manufacturing modules.
• Ability to meet utilization targets and completes project deliverables on time.
• Ability to prepare detail modification specifications.
• Ability to analyze customer’s business operations and make suggestions for process improvements.
• Ability to assess existing customer’s usage and prepare a software assessment document.
• Service-oriented with a proven ability to prioritize tasks in a stressful environment.
• Good team player and performer who thrives under pressure able to work under pressure.
• Self-motivated and highly adaptive in challenging situations with strong organizational, planning and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent communication skills, including active listening, clear verbal and written communication, and delivering virtual presentations.
• Regularly works at client sites; travel to other countries may be required up to 50% of the time.

• Bachelor’s degree or above, preferable in Accounting or Business qualification.
• More than 5+ years relevant experience in ERP projects implementation, with multinational companies preferred.
• Experience with Epicor ERP software is preferred.

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role—but your experience doesn’t match every qualification of the job description, that’s okay—consider applying regardless. We are an equal-opportunity employer.

Amy Lee

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Software Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Project Manager, Professional Services – Asia
We're seeking a proactive and experienced Project Manager to join our Professional Services team in Asia. In this role, you'll be responsible for leading the successful delivery of customer projects, from scoping through to completion. Working across a range of strategic and technical engagements, you'll help ensure our customers achieve their desired outcomes while aligning delivery with business priorities, timelines, and budgets.

Key Objectives
Deliver
Projects to Scope, Time, and Budget Lead the planning and execution of Professional Services engagements, managing schedules, resources, risks, and financial performance to ensure successful project delivery.

Drive
Stakeholder Engagement and Communication Act as the central point of contact for customers and internal teams throughout the project lifecycle. Maintain strong communication, ensure issues are resolved swiftly, and align delivery with stakeholder expectations.

Lead
Coordination Across Regional Teams and Partners Integrate project delivery across Commvault teams, partners, and support functions. Provide leadership to ensure logistics, resources, and timelines are aligned.

Contribute
to Delivery Excellence and Continuous Improvement Maintain detailed project documentation, adopt standard delivery frameworks, and help enhance overall service performance across the Asia region.

How You Will Make An Impact

• Own project delivery across the full lifecycle – from planning and scheduling through to close-out, ensuring customer success across multiple markets in Asia.
• Coordinate and lead internal and partner resources to deliver Professional Services activities according to scope and budget.
• Develop and maintain project artefacts, including delivery plans, risk registers, RAID logs, and status reports.
• Act as the key contact for all project-related matters, ensuring consistent stakeholder engagement and transparent communication.
• Deliver timely written and verbal updates to customers and internal teams, including project status, risks, and mitigation strategies.
• Facilitate effective collaboration with Technical Consultants, Solutions Architects, and Commvault support teams to resolve delivery issues.
• Balance customer and Commvault objectives by understanding both sides of the engagement and managing accordingly.
• Assist with pre-sales activities by supporting scoping, effort estimation, and defining engagement milestones.
• Contribute to delivery frameworks and processes to continuously improve team effectiveness across Asia.

What You Will Bring
Communication & Stakeholder Engagement:

• Strong written and verbal communication skills with the ability to articulate complex issues simply and clearly.
• Excellent interpersonal and influencing skills across technical and non-technical stakeholders.
• Proven experience as the primary point of contact for delivery, including communication of project risks and issues.
• Fluency in English required; proficiency in a regional language (e.g. Mandarin, Cantonese, Japanese, Bahasa) is highly regarded.

Project Delivery Expertise

• 5+ years of experience delivering enterprise software or SaaS projects, ideally in Professional Services (PS) or System Integration (SI) environments.
• Proven ability to plan, manage, and deliver multiple projects with competing timelines.
• Solid grasp of delivery methodologies (Agile, Waterfall, or hybrid).
• Hands-on experience with project management tools (e.g. Smartsheet, Jira, Microsoft Project).
• PMP, PRINCE2, or Scrum certification preferred.

Communication & Stakeholder Engagement

• Strong written and verbal communication skills with the ability to articulate complex issues simply and clearly.
• Excellent interpersonal and influencing skills across technical and non-technical stakeholders.
• Proven experience as the primary point of contact for delivery, including communication of project risks and issues.
• Fluency in English required; proficiency in a regional language (e.g. Mandarin, Cantonese, Japanese, Bahasa) is highly regarded.

Key Attributes

• Customer-focused mindset – empathetic and responsive to customer needs while aligning with Commvault's delivery standards.
• High degree of accountability and ownership – takes initiative and sees issues through to resolution.
• Strong problem-solving and contingency planning skills – able to adapt and lead under pressure.
• Proactive, tenacious, and motivated – driven to grow and improve through continuous learning.
• Skilled at building and leveraging professional networks to enhance delivery success.

Other

• Flexibility to travel across the Asia region (e.g. ASEAN, Hong Kong, Japan, Korea) as required.

Meet the Leader:
Reporting to the Professional Services Lead, Asia – James Tan.

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

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