145 Product Demonstrator jobs in Malaysia

Product Specialist Posting Date : 22 Aug 2025 | Close Date :20 Nov 2025

Client Industry: Independent and Privately Owned Healthcare Company

Location: Johor/North Johor (Batu Pahat, Segamat, Kluang)

Salary Package: Basic+ Fixed Allowance (RM1,200) + Incentive Monthly (No Cap)

Key Responsibilities:

• To establish strong relationships with external stakeholders to drive quality care and best practice, expansion of treatment access for patients and endorsement for product.
• Actively contribute to the team in identifying opportunities for business growth, development of business plan and production of suitable educational and promotional materials.
• Commercially responsible for development of the business in a specific geographic area by building influential relationships amongst all external stakeholders in the treatment community, and driving education, appropriate usage and adoption of product.
• The role requires effective customer segmentation, targeting and prioritization combined with time management to ensure efficient territory management and delivery of KPIs.
• The role is expected to actively contribute to the business plan by providing insights and learning from the market to assist in identifying opportunities of growth,
• The role encompasses the building of awareness, empathy and expanding treatment access, and driving awareness, education and appropriate usage of product.
• (Business Growth) amongst external stakeholders.

Key Requirements:

• Bachelor's in Science, Pharmacy or any related field.
• Fresh Graduate encouraged to apply with internship experience in sales. Product training will be provided.
• Preferably with minimum 1–2year experience in the pharmaceutical & medical devices industry.
• Experience in the therapeutic area relevant to the Obstetric & Gynaecology or Orthopaedics is preferred.
• Independent with minimum supervision.

If you are interested in this position, you may apply directly by clicking “Apply” button directly or you may apply through our website

Product Specialist Posting Date : 22 Aug 2025 | Close Date :20 Nov 2025

Client Industry: Independent and Privately Owned Healthcare Company

Location: Johor/North Johor (Batu Pahat, Segamat, Kluang)

Salary Package: Basic+ Fixed Allowance (RM1,200) + Incentive Monthly (No Cap)

Key Responsibilities:

• To establish strong relationships with external stakeholders to drive quality care and best practice, expansion of treatment access for patients and endorsement for product.
• Actively contribute to the team in identifying opportunities for business growth, development of business plan and production of suitable educational and promotional materials.
• Commercially responsible for development of the business in a specific geographic area by building influential relationships amongst all external stakeholders in the treatment community, and driving education, appropriate usage and adoption of product.
• The role requires effective customer segmentation, targeting and prioritization combined with time management to ensure efficient territory management and delivery of KPIs.
• The role is expected to actively contribute to the business plan by providing insights and learning from the market to assist in identifying opportunities of growth,
• The role encompasses the building of awareness, empathy and expanding treatment access, and driving awareness, education and appropriate usage of product.
• (Business Growth) amongst external stakeholders.

Key Requirements:

• Bachelor's in Science, Pharmacy or any related field.
• Fresh Graduate encouraged to apply with internship experience in sales. Product training will be provided.
• Preferably with minimum 1–2year experience in the pharmaceutical & medical devices industry.
• Experience in the therapeutic area relevant to the Obstetric & Gynaecology or Orthopaedics is preferred.
• Independent with minimum supervision.

If you are interested in this position, you may apply directly by clicking “Apply” button directly or you may apply through our website

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
  
  

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
  
  

• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstrations and emphasize saleable features/customer benefit.)Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery or installation of products/systems. Support internal stakeholders in relationship development with key customers.
  
  

• Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.
• Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
• Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
• Willing to travel outstation and cover more than 1 area.
• Strong communication and negotiation skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Good command in English, both written and spoken.
  
  

• Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.
  
  

• Drive competitive sales growth by identifying and prioritizing high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions, and orchestrate positive customer experiences to enhance sales performance.
• Engage in value-based conversations (both in-person and virtual) to understand customer challenges, decision drivers, pain points, and opportunities.
• Personalize and orchestrate customer engagement journeys for target HCPs, reflecting their preferences and leveraging multiple engagement channels and content.
• Build engagement by partnering with HCPs to develop sustained collaborations, delivering memorable, customer-centric experiences that go beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
• Establish effective relationships with opinion leaders and medical influencers at the territory level, challenging current behaviors to improve the patient journey (right patient, right time). Develop deep customer insights and understanding by gathering insights on their business needs.
• Follow up on customer feedback, translating responses into actions that add value and exceed expectations. Use available data sources to prioritize and adjust territory, account, and customer interaction plans. Share insights with internal teams to support content, campaigns, and interaction planning.
• Collaborate with cross-functional teams to design and implement solutions addressing unmet customer and patient needs, acting as a trusted partner to help customers manage their business ethically and compliantly, creating value-added solutions.
• Act with integrity and honesty, treating customers and colleagues respectfully and transparently. Uphold the Novartis Code of Ethics and Values, and speak up against ethical dilemmas.

• Degree in Life Sciences, Pharmacy, Biomedical, or related disciplines.
• Experience in Healthcare, Pharma, or related sales.
• 1-2 years of experience working with hospitals.
• Experience handling Oncology or specialty portfolios.
• Understanding of the evolving pharmaceutical industry dynamics.
• Proficient in English (spoken and written) with strong interpersonal and communication skills.
• Digital and technology savvy.

Primary duties and responsibilities:

• Report directly to local General Manager and is responsible for identifying upcoming market opportunities and technological advancements in the medical industry.
• Promote and sell the company’s products to healthcare professionals such as doctors, nurses, and pharmacists.
• Organize and execute sales presentations to medical groups and healthcare facilities.
• Develop product listing plan and work with key stakeholders (pharmacist head, director board.) to enlist company product to hospital.
• Understand and convey complex medical information to healthcare professionals and patients.
• Develop and maintain relationships with healthcare providers and ensure they have the latest information on products.
• Regularly attend company meetings, product launches, and presentations.
• Stay informed about the activities of healthcare professionals and institutions in their area.
• Monitor competitor activity and competitors’ products.
• Develop product strategies to increase the company’s market share in their territory.
• Maintain detailed records of all contacts and meetings and create reports for submission to the company’s management.
• Keep up-to-date with the latest clinical data and research, and discuss these findings with healthcare professionals during presentations.
• Work with team members to plan, coordinate, and implement marketing strategies.
• Perform any other ad-hoc duties as and when assigned by the Company.

Ideal Candidate

Job Specification:

• Bachelor’s degree in Business, Marketing, or a related field.
• Candidates with experience in selling Ophthalmology products will be highly desirable.
• Experience in handling the hospital inclusion process, including liaising with the Therapeutics Committee.
• Strong science background, with a particular emphasis on understanding/communicating the technical details of products.
• Strong salesmanship with a good track record in sales performance.
• Good communication and interpersonal relationship skills to engage various Specialties relevant to the organization.
• Deep understanding of the medical industry, market trends, and technologies.
• Strong analytical and research skills, with the ability to interpret market data.
• Excellent communication and presentation skills.
• Strong negotiation and relationship-building skills.
• Proficiency in using marketing tools and platforms.
• Ability to work both independently and collaboratively in a team-oriented environment.
• Willingness to travel as required.

Job Description Summary

Job Description

Major accountabilities:

• Drive Competitive Sales Growth. Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions. Drive sales performance through the skillful orchestration of positive customer experiences.
• Engage and Build Relationships. Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.
• Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels. Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis -Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
• Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time).
• Develop Deep Customer Insights and Understanding. Gather insights on the customer’s business to uncover what is important to them. Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations. Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
• Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans. Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs. Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
• Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
• Live by Novartis Code of Ethics and Values and Behaviors.

Minimum Requirements:
Work Experience:

• Degree in Life Sciences, Pharmacy, Biomedical or other related discipline.
• Sales in Healthcare / Pharma / related business
• 1-2 years of experience covering hospitals
• Able to understand changing dynamics of Pharmaceutical industry
• Proficient and fluent in English (spoken and written), with good interpersonal and communication skills.
• Digital & Technology Savvy
• Established Network to target Customer Group desirable.
• Sales in Healthcare / Pharma / related business.

Skills Desired

12 hours ago Be among the first 25 applicants

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Suu Balm is a uniquely differentiated range of skincare products for people with dry, itchy, sensitive or eczema-prone skin developed at one of the world's leading dermatology hospitals.

We offer an exceptional skincare range meticulously crafted by an expert dermatologist at the National Skin Centre in Singapore.

Currently, Suu Balm has made its mark in over 10 countries across Asia, the UK, and Ireland, with an impressive global sale of over 2 million tubes sold. As we continue to experience remarkable growth and expansion, we warmly welcome talented and enthusiastic individuals to be part of our team.

Why Join Suu Balm?

At Suu Balm, we’re not just a skincare brand—we’re a team that’s passionate about making a real difference in people’s lives. Here’s why working with us could be an exciting opportunity for you:

Grow With Us, Both Personally and Professionally

We’re a fast-growing company where you’ll be at the centre of the action. This means plenty of opportunities to take on meaningful projects, learn new skills, and see the impact of your work firsthand. If you’re someone who loves to grow and be challenged, this is the place for you.

We Value and Reward Your Hard Work

At Suu Balm, we believe in recognizing and rewarding the effort you put in. That’s why we offer:

• Competitive Salary: A pay that matches your hard work and contributions.
• Performance Bonuses: Achieve great results, and we’ll reward you for it.
• Profit-Sharing: When the company succeeds, you succeed too.

But we know a great job is more than just a paycheck - it’s about feeling supported and appreciated. That’s why we also provide:

• Comprehensive Health and Medical Insurance: Your well-being matters to us.
• Wellness Allowance: For the little things that keep you feeling great.
• Paid Time Off: Recharge, relax, and come back ready to shine.
• Monthly Suu Balm Product Allowance: Love and use the products you help create!
• Education Support: Continue learning and growing with us.

Learn and Grow with an Amazing Team

At Suu Balm, we value teamwork, open communication, and respect. We celebrate wins together, share ideas, and support each other, making everyone feel they belong.

You’ll also work with talented teams across Singapore, Malaysia, Indonesia, Hong Kong, and the Philippines. Through workshops, learning sessions, and company events, you’ll gain valuable experience and grow alongside passionate people.

The Opportunity

As a Product Specialist (Medical), you will be in charge of promoting, marketing, and distributing Livemed Sdn Bhd products through assigned medical channels. As a Product Specialist, you are expected to identify new opportunities to increase product sales, investigate and resolve customer complaints, and negotiate the terms of sale with customers strategically in order build Business in Medical.

We are serious about looking for a candidate with an excellent work attitude, most importantly accountable, trustworthy and a team player who demonstrates close collaboration within the organization. This position is required to travel interstate between Johore and Malacca on a scheduled basis

• Consistently meet or exceed sales targets through strategic territory management
• Utilize efficient time management, optimal resource utilization, and apply good selling skills engaging HCPs with consultative selling to grow business in assigned territory

Daily Planning and Execution

• Plan, schedule, and organize daily tasks to meet potential HCPs
• Able to use outlook calendar and CRM system to schedule monthly call plan
• To gauge the potential of HCPs enabling customer segmentation for effecting call plan and execution

Networking and Relationship Building

• Proactively establish and maintain strong networks with Key Opinion Leaders (KOLs) and decision makers
• Build close rapport with healthcare professionals and internal personnel

Business Development

• Identify and develop new business opportunities with both existing and potential customers.
• Engage in merchandising activities with hospital retail pharmacies

Professional Interactions

• Demonstrate attentiveness and responsiveness when interacting with healthcare professionals
• Assist in organizing and conducting meetings, talks, seminars, continuous medical education (CME), continuous medical discussion (CMD), and Blitz sessions to promote brand image and product awareness

Sales Support and Promotion

• Effectively use all sales support materials and clinical papers to gain recommendations, prescriptions, and endorsements from healthcare professionals

Market Analysis and Strategic Planning

• Analyze sales reports, competitor information, and market intelligence
• Develop actionable and tangible sales plans to expand the customer base and to grow business by an account level

Product Differentiation and Customer Service

• Differentiate products from competitors and address customer issues confidently and appropriately.
• As a Product Specialist, you are expected be the subject matter expert in the therapeutic area – product, disease, and market

Sales Tracking and Reporting

• Update and maintain sales tracking reports to maximize territory effectiveness

Additional Responsibilities

• Take ownership of and excel in any additional tasks assigned by management

Continuous Learning and Growth

• Demonstrate a strong desire to acquire knowledge and advance within the company through continuous learning and personal growth

What you’ll need to succeed

• Diploma or Degree in Science/Medical, or related disciplines (or equivalent)
• Innovative, result-oriented, self-motivated, and resilient, with the ability to relate to diverse groups of people
• Strong interpersonal, communication, time management, presentation, and analytical skills also digital/computer savvy
• Possess your own transport and a valid driving license
• Strong interpersonal, communication, time management, presentation, and analytical skills
• Willingness to travel extensively, covering the assigned territory
• At least 1 year of experience in Pharma/Medical sales, specifically dealing with healthcare professionals and the pharmaceutical industry. Experience in dermatology is an added advantage
• Experience covering other regions would be an added advantage
• Proficiency in English, both written and spoken
• Fresh graduates are also encouraged to apply

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Consumer Goods

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Job Summary
The incumbent works closely with the Sales Manager in managing the Medical channel.

General Responsibilities
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.

• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery or installation of products/systems.
• Support internal stakeholders in relationship development with key customers.
  
  
  

• Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
• Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc
• Willing to travel outstation and cover more than 1 area.
• Strong communication and negotiation skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Good command in English, both written and spoken
  
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Sales and Business Development
• Industries Pharmaceutical Manufacturing, Retail Pharmacies, and Medical Equipment Manufacturing

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Product Specialist is a leading driver of our customer interactions and sales performance and the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

As a Product Specialist, you will be responsible (directly or indirectly) for achieving sales targets and promoting the products to health care professionals for a specific account, product or a given territory in an Oncology specialty area and bring specialist knowledge in the required therapeutic area.

Your Responsibilities:

Your responsibilities include, but not limited to:

• Drive Competitive Sales Growth. Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions. Drive sales performance through the skillful orchestration of positive customer experiences.
• Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.
• Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
• Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis. Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
• Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time). Develop Deep Customer Insights and Understanding. Gather insights on the customer’s business to uncover what is important to them
• Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations. Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
• Deliver Value to Customers and Patients. Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs. Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
• Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right. Live by Novartis Code of Ethics and Values and Behaviors.
• Degree in Life Sciences, Pharmacy, Biomedical or other related discipline.
• Sales in Healthcare / Pharma / related business
• 1-2 years of experience covering hospitals
• Experience handling Oncology or Specialty portfolio
• Able to understand changing dynamics of Pharmaceutical industry
• Proficient and fluent in English (spoken and written), with good interpersonal and communication skills.
• Digital & Technology Savvy

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:

Functional Area Sales

Job Type Full time

Employment Type Regular (Sales)

Shift Work No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.