107 Process Manager jobs in Malaysia

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

• Lead multiple process improvement projects with direct contact with senior executives in the organization.
• Participate in the shaping and implementation of an enterprise-wide Lean Sigma Continuous Improvement program.
• Facilitate quality and change management processes

Get to Know the Role

• You will be a customer champion, identifying needs, anticipating trends to achieve financial goals and customer satisfaction.
• You will be an operational architect, mapping and analysing business processes to streamline operations and boost efficiency, serving as the advisor for country level operational teams to unlock new levels of performance.
• You will be a strategic partner to the leadership team, identifying opportunities for improvement and business growth, developing comprehensive strategy, and integrating solutions and recommendations with existing programs to drive organizational success.
• You will report to the Head of PMO & Process and work onsite at Petaling Jaya office

The Critical Tasks You Will Perform

• You will lead lean action workout sessions with process stakeholders, collaborating with stakeholders to identify gaps, brainstorm solutions, and implement impactful action plans .
• You will conduct insightful process benchmarking exercises, setting new standards of excellence and driving continuous improvement.
• You will collect metrics and leverage data-driven insights to establish performance baselines, monitor performance, and identify and implement action plans to improve performance.
• You will bridge the gap between functional and technical solutions, ensuring seamless integration and maximizing productivity, by creating "to-be" target process maps and functional designs to improve team productivity.
• You will lead transformative large-scale projects to improve project delivery throughput, enhance process capability, and reduce cycle time
• You will collaborate directly with internal process owners, Team Leads, and project teams to foster a culture of continuous improvement and achieve outstanding results.

What Essential Skills You Will Need

• You have a 5 years of experience in Project Management working with across multiple departments team members.
• You have Project Management (PMP) experience OR a Six Sigma Black Belt Certified
• You have exposure to strategic problem solving and root cause analysis methodologies preferably in a customer service organization, business operations.
• You have passion in driving continuous improvement.
• You have experienced in process flow documentation and literature. ISO certification will be an advantage.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Job Summary

The HR BPM (Business Process Management) Manager is responsible for driving operational efficiency and process excellence within the Human Resources function. This role entails managing, designing, and implementing HR-related business processes, ensuring alignment with organizational goals, compliance standards, and technological advancements. The HR BPM Manager collaborates with cross-functional teams to streamline workflows, enhance employee experience, ensure data integrity, improve efficiencies, enhance data quality and accuracy, and improve overall HR Service delivery.

Key Responsibilities

• Process Design and Optimization:
• Analyze existing HR processes and workflows (e.g. onboarding, offboarding, compensation) and identify improvements
• Redesign processes to improve efficiency, scalability, compliance and employee experience.
• Develop comprehensive documentation for end-to-end global HR processes ensuring transparency, clarity and accessibility.
• Stakeholder Collaboration:
• Work closely with HR, finance, IT, business leaders, and external vendors to understand requirements.
• Act as a liaison between HR teams and technical stakeholders for process automation (e.g. robotic process automation” RPA”) and system enhancements.
• Facilitate process design workshops and change impact sessions with relevant stakeholders.
• Business Process Implementation:
• Lead the implementation of redesigned HR processes, ensuring smooth transition from legacy systems and practices.
• Monitor implementation to address gaps or challenges in real-time.
• Technology Integration and Automation:
• Partner with IT and HRIS team to identify and implement technology solutions (e.g. SuccessFactors, RPA, BI tools).
• Oversee automation projects, ensuring alignment with business objectives and compliance requirements.
• Performance Monitoring and Reporting:
• Develop KPIs and dashboards to track the performance of HR processes.
• Provide periodic reports on process improvements, quality, service levels and operational efficiencies.
• Risk Management and Compliance:
• Ensure all HR processes comply with labor laws, data privacy regulations, internal controls, regulatory standards, and audit requirements.
• Identify risks in current processes and recommend mitigative measures.
• Change Management:
• Drive change management initiatives to embed a culture of continuous improvement within the HR team.
• Provide training, guidance, and communication materials to support during process transitions.

Qualifications

Education:

• Bachelor's degree in HR, Business Administration, Organizational Development, or a related field (Master's degree or MBA preferred).

Experience:

• Minimum of 3+ years of experience in HR operations, process management, or HR transformation.
• Proven track record of leading process optimization initiatives in HR function.
• Experience with HR systems (e.g., SuccessFactors) and process automation tools (e.g., RPA).

Skills and Competencies:

• Strong analytical and problem-solving skills.
• Deep understanding of core HR processes and compliance frameworks.
• Excellent project management skills with the ability to manage multiple initiatives simultaneously.
• Effective communication and stakeholder management skills.
• Hands-on experience with BPM frameworks (e.g., Six Sigma, Lean, or Kaizen).
• Technical aptitude with automation tools, BI software, and data visualization tools (e.g., Power BI, Tableau).
• Successfully implemented and optimized HR processes aligned with business and compliance requirements.
• Tangible improvements in service delivery, employee satisfaction, operational efficiency, and process scalability.
• Comprehensive process documentation, ensuring ease of use and compliance.
• Enhanced cross-functional collaboration through integrated HR workflows and technology.

Preferred Certifications:

• Certified Business Process Management Professional (CBPP)
• Project Management Professional (PMP)
• SHRM-CP, SHRM-SCP, or similar HR certification

VAT is an equal opportunity employer. We see ourselves as a responsible and far-sighted employer that offers not only jobs, but also career and personal development opportunities through various training programs. We recognize the value of employee diversity and provide equal employment opportunity for all qualified application that contributes to innovation, improves customer orientation and employee satisfaction. One-step in this direction is to ensure that people are recognized and fairly compensated for their contributions to the company. In 2021, VAT received the Fair-ON-Pay+ certificate as an acknowledgement for our commitment in ensuring equal pay for equal work between men and women.

Location:

Batu Kawan, MY

Employment Type: Permanent

BE GREAT TOGETHER WITH US.

Innovation, Effizienz und Zielstrebigkeit: Dafür steht VAT seit über 50 Jahren.

Mit dieser Leidenschaft ist VAT zum international führenden Entwickler, Hersteller und Lieferant von Hochleistungs-High-End Vakuumventilen und Vakuumdichttechnologie herangewachsen und beschäftigt weltweit über 2000 Mitarbeitende. Der Hauptsitz befindet sich in Haag (Schweiz), die Produktionszentren in der Schweiz, Malaysia, Rumänien und Taiwan.

Job Summary

The HR BPM (Business Process Management) Manager is responsible for driving operational efficiency and process excellence within the Human Resources function. This role entails managing, designing, and implementing HR-related business processes, ensuring alignment with organizational goals, compliance standards, and technological advancements. The HR BPM Manager collaborates with cross-functional teams to streamline workflows, enhance employee experience, ensure data integrity, improve efficiencies, enhance data quality and accuracy, and improve overall HR Service delivery.

Key Responsibilities

• Process Design and Optimization:
• Analyze existing HR processes and workflows (e.g. onboarding, offboarding, compensation) and identify improvements
• Redesign processes to improve efficiency, scalability, compliance and employee experience.
• Develop comprehensive documentation for end-to-end global HR processes ensuring transparency, clarity and accessibility.
• Stakeholder Collaboration:
• Work closely with HR, finance, IT, business leaders, and external vendors to understand requirements.
• Act as a liaison between HR teams and technical stakeholders for process automation (e.g. robotic process automation” RPA”) and system enhancements.
• Facilitate process design workshops and change impact sessions with relevant stakeholders.
• Business Process Implementation:
• Lead the implementation of redesigned HR processes, ensuring smooth transition from legacy systems and practices.
• Monitor implementation to address gaps or challenges in real-time.
• Technology Integration and Automation:
• Partner with IT and HRIS team to identify and implement technology solutions (e.g. SuccessFactors, RPA, BI tools).
• Oversee automation projects, ensuring alignment with business objectives and compliance requirements.
• Performance Monitoring and Reporting:
• Develop KPIs and dashboards to track the performance of HR processes.
• Provide periodic reports on process improvements, quality, service levels and operational efficiencies.
• Risk Management and Compliance:
• Ensure all HR processes comply with labor laws, data privacy regulations, internal controls, regulatory standards, and audit requirements.
• Identify risks in current processes and recommend mitigative measures.
• Change Management:
• Drive change management initiatives to embed a culture of continuous improvement within the HR team.
• Provide training, guidance, and communication materials to support during process transitions.
  
  

• Bachelor's degree in HR, Business Administration, Organizational Development, or a related field (Master's degree or MBA preferred).
  
  

• Minimum of 3+ years of experience in HR operations, process management, or HR transformation.
• Proven track record of leading process optimization initiatives in HR function.
• Experience with HR systems (e.g., SuccessFactors) and process automation tools (e.g., RPA).
  
  

• Strong analytical and problem-solving skills.
• Deep understanding of core HR processes and compliance frameworks.
• Excellent project management skills with the ability to manage multiple initiatives simultaneously.
• Effective communication and stakeholder management skills.
• Hands-on experience with BPM frameworks (e.g., Six Sigma, Lean, or Kaizen).
• Technical aptitude with automation tools, BI software, and data visualization tools (e.g., Power BI, Tableau).
  
  

• Successfully implemented and optimized HR processes aligned with business and compliance requirements.
• Tangible improvements in service delivery, employee satisfaction, operational efficiency, and process scalability.
• Comprehensive process documentation, ensuring ease of use and compliance.
• Enhanced cross-functional collaboration through integrated HR workflows and technology.
  
  

• Certified Business Process Management Professional (CBPP)
• Six Sigma Green/Black Belt
• Project Management Professional (PMP)
• SHRM-CP, SHRM-SCP, or similar HR certification
  
  

• Lead multiple process improvement projects with direct contact with senior executives in the organization.
• Participate in the shaping and implementation of an enterprise-wide Lean Sigma Continuous Improvement program.
• Facilitate quality and change management processes
  
  

• You will be a customer champion, identifying needs, anticipating trends to achieve financial goals and customer satisfaction.
• You will be an operational architect, mapping and analysing business processes to streamline operations and boost efficiency, serving as the advisor for country level operational teams to unlock new levels of performance.
• You will be a strategic partner to the leadership team, identifying opportunities for improvement and business growth, developing comprehensive strategy, and integrating solutions and recommendations with existing programs to drive organizational success.
• You will report to the Head of PMO & Process and work onsite at Petaling Jaya office
  
  

• You will lead lean action workout sessions with process stakeholders, collaborating with stakeholders to identify gaps, brainstorm solutions, and implement impactful action plans .
• You will conduct insightful process benchmarking exercises, setting new standards of excellence and driving continuous improvement.
• You will collect metrics and leverage data-driven insights to establish performance baselines, monitor performance, and identify and implement action plans to improve performance.
• You will bridge the gap between functional and technical solutions, ensuring seamless integration and maximizing productivity, by creating "to-be" target process maps and functional designs to improve team productivity.
• You will lead transformative large-scale projects to improve project delivery throughput, enhance process capability, and reduce cycle time
• You will collaborate directly with internal process owners, Team Leads, and project teams to foster a culture of continuous improvement and achieve outstanding results.
  
  

• You have a 5 years of experience in Project Management working with across multiple departments team members.
• You have Project Management (PMP) experience OR a Six Sigma Black Belt Certified
• You have exposure to strategic problem solving and root cause analysis methodologies preferably in a customer service organization, business operations.
• You have passion in driving continuous improvement.
• You have experienced in process flow documentation and literature. ISO certification will be an advantage.
  
  

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  
  

We are seeking a Business Process Manager to drive business process optimization and support IT & Digital transformation efforts within the organization. The ideal candidate will work closely with GCDIOs leadership team to improve internal workflows , assist with MANCO and Board reporting , and ensure smooth operations across all departments. This position will also be responsible for ensuring proper documentation and communication of processes to maintain clarity and consistency across the organization.

Responsibilities:

• Partner with GCDIO and assist with business process optimization initiatives to improve operational efficiency and effectiveness. Collaborate with IT and business leadership to streamline internal workflows and improve cross-functional collaboration.
• Work with Head of Governance and manage the vendor ecosystem and coordinate with external partners to ensure alignment with business objectives. Oversee the development and implementation of process documentation, ensuring accuracy and consistency.
• Support IT governance and transformation efforts by driving change management initiatives across the organization. Ensure that all business processes align with organizational goals and compliance standards.
• Act as a liaison between senior leadership and various teams to ensure clear communication of objectives, priorities, and deliverables. Provide strategic input into business operations, identifying areas for improvement and offering solutions to enhance overall performance.
• Partner with the GCDIO to define and execute the IT departments strategic plan , goals , and key performance indicators (KPIs.) Monitor execution progress across all IT units. Coordinate the annual and long-term planning processes for the IT department , ensuring alignment with enterprise strategy.
• Track and report on strategic initiative outcomes and ensure timely course corrections where necessary. Lead preparation of executive-level presentations, board updates, and regulatory submissions on behalf of the CDIO.
• Facilitate escalation and resolution of cross-functional program issues; serve as a trusted liaison among delivery teams. Oversee strategic projects, working with program managers and PMOs to ensure alignment with enterprise objectives.
• Work with finance and HR business partners on workforce planning, budgeting, vendor engagement, and resource management. Serve as a primary interface between the GCDIO and other senior leaders across business units, risk and compliance.
• Ensure clear, consistent, and timely internal communications from IT leadership to staff. Serve as a thought partner and sounding board to the GCDIO , enabling faster decision-making and prioritization.

Requirements:

• Proven experience as a Business Process Manager , with a strong background in process optimization and transformation .
• Experience working closely with IT and business leadership to drive process improvements.
• Strong knowledge of business process management (BPM) tools and methodologies .
• Exceptional communication and interpersonal skills, with the ability to work across teams and levels of the organization.
• Strong organizational and project management skills. Ability to lead change management initiatives and adapt to shifting business needs.
• Experience in managing vendor relationships and ensuring effective collaboration with external partners.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

• Lead multiple process improvement projects with direct contact with senior executives in the organization.
• Participate in the shaping and implementation of an enterprise-wide Lean Sigma Continuous Improvement program.
• Facilitate quality and change management processes

Get to Know the Role

• You will be a customer champion, identifying needs, anticipating trends to achieve financial goals and customer satisfaction.
• You will be an operational architect, mapping and analysing business processes to streamline operations and boost efficiency, serving as the advisor for country level operational teams to unlock new levels of performance.
• You will be a strategic partner to the leadership team, identifying opportunities for improvement and business growth, developing comprehensive strategy, and integrating solutions and recommendations with existing programs to drive organizational success.
• You will report to the Head of PMO & Process and work onsite at Petaling Jaya office

The Critical Tasks You Will Perform

• You will lead lean action workout sessions with process stakeholders, collaborating with stakeholders to identify gaps, brainstorm solutions, and implement impactful action plans .
• You will conduct insightful process benchmarking exercises, setting new standards of excellence and driving continuous improvement.
• You will collect metrics and leverage data-driven insights to establish performance baselines, monitor performance, and identify and implement action plans to improve performance.
• You will bridge the gap between functional and technical solutions, ensuring seamless integration and maximizing productivity, by creating "to-be" target process maps and functional designs to improve team productivity.
• You will lead transformative large-scale projects to improve project delivery throughput, enhance process capability, and reduce cycle time
• You will collaborate directly with internal process owners, Team Leads, and project teams to foster a culture of continuous improvement and achieve outstanding results.

What Essential Skills You Will Need

• You have a 5 years of experience in Project Management working with across multiple departments team members.
• You have Project Management (PMP) experience OR a Six Sigma Black Belt Certified
• You have exposure to strategic problem solving and root cause analysis methodologies preferably in a customer service organization, business operations.
• You have passion in driving continuous improvement.
• You have experienced in process flow documentation and literature. ISO certification will be an advantage.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

• Lead multiple process improvement projects with direct contact with senior executives in the organization.
• Participate in the shaping and implementation of an enterprise-wide Lean Sigma Continuous Improvement program.
• Facilitate quality and change management processes
  
  

• You will be a customer champion, identifying needs, anticipating trends to achieve financial goals and customer satisfaction.
• You will be an operational architect, mapping and analysing business processes to streamline operations and boost efficiency, serving as the advisor for country level operational teams to unlock new levels of performance.
• You will be a strategic partner to the leadership team, identifying opportunities for improvement and business growth, developing comprehensive strategy, and integrating solutions and recommendations with existing programs to drive organizational success.
• You will report to the Head of PMO & Process and work onsite at Petaling Jaya office
  
  

• You will lead lean action workout sessions with process stakeholders, collaborating with stakeholders to identify gaps, brainstorm solutions, and implement impactful action plans .
• You will conduct insightful process benchmarking exercises, setting new standards of excellence and driving continuous improvement.
• You will collect metrics and leverage data-driven insights to establish performance baselines, monitor performance, and identify and implement action plans to improve performance.
• You will bridge the gap between functional and technical solutions, ensuring seamless integration and maximizing productivity, by creating "to-be" target process maps and functional designs to improve team productivity.
• You will lead transformative large-scale projects to improve project delivery throughput, enhance process capability, and reduce cycle time
• You will collaborate directly with internal process owners, Team Leads, and project teams to foster a culture of continuous improvement and achieve outstanding results.
  
  

• You have a 5 years of experience in Project Management working with across multiple departments team members.
• You have Project Management (PMP) experience OR a Six Sigma Black Belt Certified
• You have exposure to strategic problem solving and root cause analysis methodologies preferably in a customer service organization, business operations.
• You have passion in driving continuous improvement.
• You have experienced in process flow documentation and literature. ISO certification will be an advantage.
  
  

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  
  

Position Title: Wire Bond Manager

The Wire Bond Manager is responsible for leading a team of manufacturing engineers to support production goals related to delivery, quality, cycle time, and process improvements.

Primary Responsibilities:

• Drive cost-saving projects by improving and qualifying low-cost BOMs, new cost-effective factory supplies, and indirect materials.
• Manage open short test performance improvement activities, providing solutions to technical difficulties and addressing new technology challenges with customers.
• Perform yield analysis, control solutions, and detailed analysis for assembly process engineering on a regular basis.
• Define Best Known Methods (BKM) and Standard Operating Procedures (SOP) for sustainable process engineering, focusing on PCS, comparative, and preventive engineering.
• Cultivate engineering process improvements for quality, reliability, yield targets, and address existing challenges.
• Establish and refine process design rules; oversee new product development from design to qualification and production ramp-up. Manage technology and knowledge transfer from ASE sister plants and customer sites to ASE Malaysia, ensuring high-volume manufacturing readiness and market demand fulfillment with minimal delays.
• Enhance equipment capability, upgrades, reusability, sustainability, and stability.
• Lead knowledge-sharing programs to upskill workforce productivity and agility. Enable in-house spare and electronic board repair, as well as equipment refurbishment workshops.
• Manage customer accounts by providing technical solutions, conducting business reviews, calibrating new products and technology roadmaps. Maintain regular communication with customers to showcase company capabilities and strategic direction.
• Implement cost reduction projects and explore new opportunities to enhance competitiveness.
• Drive automation of equipment to reduce headcount and implement less human-dependent processes, including auto gate vision inspection, assembly open/short testers, process step simplification, and snap-over curing.
• Improve equipment efficiency, monitoring metrics such as MTBA, MTBF, MTTR, MTTA, machine OEE, and utilization.
• Perform other duties as assigned.

Position Qualifications

Education Requirement:

Degree in Electrical, Electronic, Mechanical, Process Control, or Material Engineering.

Additional Desirable Qualifications:

Familiarity with KNS range of wire bonders, including KNS1488 series, KNS 8028 series, and KNS Maxum series.

• Manage DFx development associated with RFQ's.
• Support DFx Guideline Development.
• Lead New Customer/Product Introductions.
• Manage Process Controls.
• Lead New Technology Development/Implementation.
• Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.
  
  

• A minimum of a Bachelor’s degree is required; a Bachelor’s degree in Engineering is preferred.
• Eight (8) years of related experience is required; Three (3) or more years of related experience is preferred.
  
  

• N/A
  
  

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.
  
  

• Less than 40%