81 Process Management jobs in Malaysia

Company Description

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Job Description

We are seeking a highly motivated and detail-oriented fresh graduate to join our team in the Business Process Management & System Projects function. The role offers an exciting opportunity to work on process improvement initiatives, digital transformation, and system implementation projects that drive efficiency and innovation across the organization.

Essential Duties And Responsibilites

• Assist in mapping, analyzing, and documenting current business processes using BPM tools and techniques.
• Support process improvement initiatives by identifying inefficiencies, pain points, and improvement opportunities.
• Participate in the design and development of future state processes aligned with business goals.
• Collaborate with cross-functional teams including IT, operations, and business users during project planning and execution.
• Support the implementation and testing of new systems, including gathering requirements, preparing user documentation, and conducting user training.
• Assist in tracking project progress, preparing reports, and maintaining documentation.
• Participate in change management and communication activities to support adoption of new processes and systems.
• Stay up to date with BPM trends, tools, and methodologies.
  
  

Qualifications

REQUIRED:

• Degree in Computer Science or Information Technology or any Engineering related.
  
  

Preferred

• Strong analytical and problem-solving skills.
• Good communication, interpersonal, and teamwork abilities.
• Detail-oriented and eager to learn.
  
  

Skills

• Basic understanding of business processes and systems.
• Familiarity with process mapping tools (e.g., Visio, BPMN) and project management software is a plus.
• Data analytics & basic programming skills.
  
  

Additional Information

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Sandisk has received reports of scams where a payment is requested on Sandisk’s behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline or email #J-18808-Ljbffr

S&C Industry X - Project Controls Manager / Senior Manager (Data Center Construction)

Join to apply for the S&C Industry X - Project Controls Manager / Senior Manager (Data Center Construction) role at Accenture Southeast Asia

As a Project Controls Manager / Senior Manager, you will oversee and manage project control systems and processes to ensure successful delivery of mission-critical projects. Your main responsibilities include safeguarding owner interests by optimizing cost, schedule, risk, and performance, while ensuring compliance with governance standards. Key duties include:

1. Project Controls Strategy & Framework: Develop and implement tailored project controls systems, create templates and reporting standards, and advise owners on control strategies.
2. Schedule Management: Oversee creation and maintenance of integrated schedules, perform critical path analysis, identify risks, and communicate updates effectively.
3. Cost Management & Forecasting: Manage budgets, forecasts, analyze cost trends, and support funding requests.
4. Risk and Change Management: Identify risks, develop mitigation strategies, oversee change processes, and maintain risk registers.
5. Governance and Compliance: Ensure adherence to policies and standards, oversee contractor controls.
6. Reporting and Analytics: Develop control reports, dashboards, and provide insights through analytics tools.
7. Collaboration and Communication: Liaise between owner and EPC teams, facilitate stakeholder communication, and represent owner interests.
8. Continuous Improvement: Enhance control processes, conduct lessons-learned reviews.

Minimum requirements:

• Bachelor’s Degree in Construction Management, Engineering, or related field.
• 10+ years in project controls management, with experience in data center or mission-critical projects.
• Proficiency with project scheduling tools (Primavera P6, MS Project) and cost systems (SAP, Oracle, Procore).
• Experience managing large-scale projects, owner representation, familiarity with MEP systems.
• Strong analytical, communication, and stakeholder management skills.
• Knowledge of industry standards (AACE, PMI) is preferred.

Additional details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Strategy/Planning and Consulting
• Industries: Business Consulting and Services

This job is active and accepting applications.

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S&C Industry X - Project Controls Manager / Senior Manager (Data Center Construction)

Join to apply for the

S&C Industry X - Project Controls Manager / Senior Manager (Data Center Construction)

role at

Accenture Southeast Asia As a Project Controls Manager / Senior Manager, you will oversee and manage project control systems and processes to ensure successful delivery of mission-critical projects. Your main responsibilities include safeguarding owner interests by optimizing cost, schedule, risk, and performance, while ensuring compliance with governance standards. Key duties include: Project Controls Strategy & Framework:

Develop and implement tailored project controls systems, create templates and reporting standards, and advise owners on control strategies. Schedule Management:

Oversee creation and maintenance of integrated schedules, perform critical path analysis, identify risks, and communicate updates effectively. Cost Management & Forecasting:

Manage budgets, forecasts, analyze cost trends, and support funding requests. Risk and Change Management:

Identify risks, develop mitigation strategies, oversee change processes, and maintain risk registers. Governance and Compliance:

Ensure adherence to policies and standards, oversee contractor controls. Reporting and Analytics:

Develop control reports, dashboards, and provide insights through analytics tools. Collaboration and Communication:

Liaise between owner and EPC teams, facilitate stakeholder communication, and represent owner interests. Continuous Improvement:

Enhance control processes, conduct lessons-learned reviews. Minimum requirements: Bachelor’s Degree in Construction Management, Engineering, or related field. 10+ years in project controls management, with experience in data center or mission-critical projects. Proficiency with project scheduling tools (Primavera P6, MS Project) and cost systems (SAP, Oracle, Procore). Experience managing large-scale projects, owner representation, familiarity with MEP systems. Strong analytical, communication, and stakeholder management skills. Knowledge of industry standards (AACE, PMI) is preferred. Additional details: Seniority level: Mid-Senior level Employment type: Full-time Job function: Strategy/Planning and Consulting Industries: Business Consulting and Services This job is active and accepting applications.

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Posted date 28 Jul 2025

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Responsible for the day to day management of the contact centre to ensure that KPIs are met.
• Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers
• Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
• Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
• Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client.
• Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience leading, inspiring and motivating others to meet goals and metrics
• Possess project and resource management skills
• Strong communication and interpersonal skills
• Excellent decision making and analytical skills.
• Excellent verbal and written communication skills in English and the language of supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Segment: Call Center, Inside Sales, Telemarketing, Manager, Advertising, Sales, Customer Service, Management, Marketing

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Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Responsible for the day to day management of the contact centre to ensure that KPIs are met.
• Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers
• Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
• Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
• Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client.
• Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience leading, inspiring and motivating others to meet goals and metrics
• Possess project and resource management skills
• Strong communication and interpersonal skills
• Excellent decision making and analytical skills.
• Excellent verbal and written communication skills in English and the language of supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Segment: Manager, Call Center, Quality Manager, Advertising, Customer Service, Management, Quality, Marketing

#J-18808-Ljbffr

Posted date 28 Jul 2025 #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission?

Responsible for the day to day management of the contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives. Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client. Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for?

Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field. Preferable with 2 years of working experience in the related field is required for this position Experience leading, inspiring and motivating others to meet goals and metrics Possess project and resource management skills Strong communication and interpersonal skills Excellent decision making and analytical skills. Excellent verbal and written communication skills in English and the language of supporting market Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Segment:

Call Center, Inside Sales, Telemarketing, Manager, Advertising, Sales, Customer Service, Management, Marketing

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About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description

• Support the team by executing all administrative and operational duties.
• Support the team with documentation of the Seller Programmes processes
• Liaise with other internal teams (as and when required) to ensure the smooth execution of administrative and operational duties.
• Other ad hoc tasks as needed
  
  

Requirements

• Bachelor's Degree in a related field
• Strong attention to detail and communication skills
• Comfortable with Excel and handling data
• Able to work independently, with a flexible and proactive attitude

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Seller Operations Project Management - Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Seller Operations Project Management - Business Development role at Shopee

Seller Operations Project Management - Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Seller Operations Project Management - Business Development role at Shopee

• Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives
• Project Management Office (PMO) activities for projects with a focus on business growth and profitability
• Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth
• Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers
• Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth
• Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes
• Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors
• Handle ad-hoc tasks as required
  
  

Job Description

• Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives
• Project Management Office (PMO) activities for projects with a focus on business growth and profitability
• Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth
• Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers
• Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth
• Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes
• Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors
• Handle ad-hoc tasks as required
  
  

Requirements

• Bachelor's degree in any field is required; a Master in Business Administration (MBA) would be advantageous
• Experience in e-commerce, fast-paced tech start-ups, management consulting, corporate strategy, or private equity is a plus
• Outstanding problem-solving and critical-thinking skills
• Exceptional communication and project management skills
• Result-oriented with bias for hands-on execution
• Possess strong business acumen and commercial savviness

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales, Business Development, and Strategy/Planning
• Industries Internet Marketplace Platforms and Technology, Information and Internet

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This job is an Operations Manager in investment management. You might like this job because you'll streamline processes, lead projects, and mentor a team, all while ensuring our financial operations run smoothly and efficiently!

As an Operations Manager, you will play a key role in the day-to-day operational processes supporting investment management activities. This role requires a strong understanding of back- and middle-office functions and the ability to collaborate across departments including finance, compliance, technology, and investment teams.

• Lead and coordinate the end-to-end onboarding process with custodians and clients - ensuring every account is opened seamlessly, every interaction professional, and every expectation exceeded.
• Oversee and execute accurate, timely cash and security transfers, keeping our financial operations frictionless and dependable.
• Manage daily trade and position reconciliations, swiftly spotting discrepancies and resolving them with precision and confidence.
• Partner with finance and fund administration teams on NAV calculations, performance attribution, and financial reporting - ensuring our numbers always tell the right story.
• Constantly challenge the status quo. Identify inefficiencies and bring fresh ideas to life through smart process improvements and automation.
• Be a key player in cross-functional projects, from tech upgrades to regulatory rollouts.
• Collaborate with our tech team to shape internal tools, automate workflows, and protect data integrity across systems.
• Guide, mentor, and uplift junior team members—fostering a culture of collaboration, ownership, and excellence.

Job Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, Engineering or equivalent.
• 3–5 years of relevant experience in an operations or middle-office role within the asset management or financial services industry.
• Proficient in Microsoft Excel (pivot tables, advanced formulas, lookups, etc.).
• Experience with VBA for process automation is preferred.
• Familiarity with RPA tools (e.g., UiPath, Blue Prism) is preferred.
• Strong understanding of fund structures (mutual funds, ETFs) and have a working knowledge of various asset classes including equities, fixed income, and alternatives.
• Analytical, resourceful, and meticulous - with a knack for solving problems others might overlook.
• Communicate clearly, confidently, and can simplify the complex when needed.
• Work well both independently and in team settings - capable of juggling multiple priorities without breaking a sweat.

Hiredly X, the headhunting team of Hiredly, makes headhunting accessible and affordable for every employer, no matter the size or industry.We help employers screen and source the best candidates through exclusive access to our job portal database.Assisted with AI, we make the headhunting process fast and accurate, allowing us to be competitive with our fees. #J-18808-Ljbffr