1,177 Pre Sales jobs in Malaysia

Job Purpose: 1. Assist Pre-Sales, System Integration & Support Manager in supporting sales productivity and deal flow by securing the “technical close” in complex solutions. 2. Assist Pre- Sales, System Integration & Manager in collaborating with the sales, services, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs. Key Responsibilities: 1. Supporting Sales & Marketing • Assist in proactively scoping the technical solutions required to address qualifying customer requirements by performing site surveys, conducting meetings, securing input from all relevant stakeholders and recommend solutions that optimize value for both customer and the company. • Assist in preparing costing based on system design. • Assist in performing solution and product demonstration / proof of concept and technical clarification. 2. New Product Exploring and Testing. • Perform in-house or on-site testing and commissioning for new hardware products and software applications. • Prepare user manual / configuration guidance to customer and internal technical staff for new hardware / software features. 3. Aid on Project Implementation • Coordinate closely with the project team to align system solution design within customers’ requirements. Prepare relevant documentation and drawing for T&C and handover purposes. Requirements: 1) Minimum 2 to 3 years of the following experience: • Knowledge in network and switches includes VLAN, Wireless, LAN, security system, VPN. • Knowledge in IT includes servers and Operating System. • Will be an advantage in knowledge of Security System includes CCTV, Access Control, and alarm system. • Will be an advantage in knowledge of AutoCAD & Visio drawing. • Will be an advantage in knowledge of programming and database. • Will be an advantage in knowledge of Video Analytic, AI, loT. • Will be an advantage in knowledge of Electronic &Electrical. • Bachelor’s degree in engineering, business, or a related field /Advanced/Higher/Graduate/Diploma

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• Assist in gathering customer requirements during sales meetings.

• Participate in initial discovery calls to understand client pain points.

• Support sales teams in answering basic technical queries from customers.

• Help senior engineers in designing IT solutions tailored to client needs.

• Conduct research on new products and emerging technologies.

• Document solution designs and configurations under guidance.

• Assist in creating technical presentations and product demonstrations.

• Contribute to writing responses for RFIs/RFPs.

• Work with sales teams to develop pricing and solution documentation.

• Maintain a database of technical solutions and case studies.

• Complete vendor training and certifications (CCNA, AWS Cloud Practitioner, etc.).

• Stay up to date on industry trends and competitive technologies.

• Shadow senior engineers during customer meetings to gain hands-on experience.

Middle Level: 3-7 years of experience

Role Overview:

A mid-level IT Pre-Sales Engineer plays a proactive role in customer engagement, technical solutioning, and driving the pre-sales process, balancing technical expertise with business acumen to meet customer needs with well-designed solutions.

Key Responsibilities:

• Lead technical discovery sessions to gather in-depth customer requirements.

• Conduct workshops, demos, and Proof of Concept (PoC) sessions.

• Address technical objections and concerns raised by customers.

• Work closely with account managers to build strong client relationships.

• Design customized IT solutions across networking, cloud, security, and enterprise IT.

• Create high-level and detailed solution architectures.

• Collaborate with internal engineering and implementation teams to ensure solution feasibility.

• Support sales teams by providing in-depth technical expertise during pitches.

• Prepare compelling presentations and white papers on proposed solutions.

• Conduct competitor analysis to position solutions effectively.

• Draft detailed technical proposals for RFPs and RFIs.

• Work with procurement teams to align solutions with budget constraints.

• Provide technical input for pricing and licensing models.

• Collaborate with vendor partners (Cisco, Palo Alto, Huawei, AWS, etc.) to ensure up-to-date solution offerings.

• Train junior pre-sales engineers and share best practices.

• Stay updated on industry trends, obtaining certifications like AWS Solutions Architect.

Senior Level: 7+ years of experience, Leadership Track

Role Overview:

A Senior Pre-Sales Engineer or Pre-Sales Manager owns technical pre-sales strategy, customer relationships, and team leadership, driving large deals, influencing product roadmaps, and managing the pre-sales function.

Key Responsibilities:

• Own and drive pre-sales strategy for enterprise customers.

• Manage key accounts and high-value customer relationships.

• Oversee high-profile PoCs, ensuring alignment and success.

• Design and validate complex enterprise IT solutions, integrating multiple technologies.

• Collaborate with product teams to refine solutions based on customer needs.

• Evaluate new technologies and recommend innovative solutions.

• Oversee and review technical RFP/RFI responses for large deals.

• Define pricing models, ROI analysis, and cost-benefit studies.

• Drive vendor partnerships to enhance solution offerings.

• Train and mentor junior and mid-level pre-sales engineers.

• Develop knowledge-sharing frameworks and internal training programs.

• Establish best practices for pre-sales engagement.

• Represent the company in industry forums, conferences, and vendor events.

• Lead go-to-market strategies for new product launches.

• Maintain advanced certifications (e.g., CCIE, AWS Professional, PCNSE).

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Join to apply for the PRE-SALES ENGINEER role at Netpoleon Malaysia

Join to apply for the PRE-SALES ENGINEER role at Netpoleon Malaysia

Netpoleon Solutions is a well-established IT Security and Network Company recently acquired by Macnica Inc – a US 5.5 Billion Dollar Revenue company. With offices in Singapore, Australia, Cambodia, India, Indonesia, Malaysia, Myanmar, New Zealand, Philippines, Thailand, Vietnam and parent company in Japan and US, we are now inviting individuals that have strong skills and knowledge in IT Security to join us. You will be able to embark on an exciting career, as we pursue our strategic expansion.

Working Hours: 9am to 6pm, Mon-Fri

Salary will commensurate with qualification and experiences

Job Title

PRE-SALES ENGINEER

Responsibilities

• To present products’ technical presentations to customers.
• To conduct solution demoes to customers.
• To conduct enablement sessions to partners/end users/internal employees.
• To obtain technical certification for products that company distributes.
• To perform Proof of Concepts (POC) to customers in order to secure sales.
• To work closely with Sales personnel to help manage a few strategic accounts.
• To assist the sales team with qualifying opportunities.
• To understand customer requirements, develop the solution proposal and sizing for bill of materials (BOM).
• To support Sales personnel in sales process, e.g. product features/functionalities clarification, implementation consideration, tender compliance, etc.
• To assist the sales/marketing team to organize the workshop or event.
• *Able to work in a fast-paced environment. Working after office hours, Sat/Sun/Public Holidays, from time to time, would be expected.
• The above functions will be based on products/solutions that company distributes.
  
  

Requirements

• Positive and professional working attitude, ability to work under minimum supervision.
• Passionate to learn new and better solutions and technologies that company distributes.
• Good public speaking in presentation to persuade others in order to accept a specific opinion or provide information and instruction.
• Strong telephone communication and customer management skills, ability to effectively communicate technical solutions and remedial action plans through oral and written communications.
• Ability to work independently but still a team player.
• Have experience on pre-sales / post-sales / support engineer in network and security field would be an advantage.
• At least 2 years working experience preferred but fresh graduate are also encouraged to apply.
• Hands-on experience on LAN/WAN and security solutions would be an advantage.
• Familiar with functionalities of IP networks & routing protocol, BGP, OSPF, DNS, AD, Proxy, etc. Knowledge / Experience in Firewall, IPS, APT, Proxy, Anti-spam, Load Balancer would be an advantage.
• Product certification like Cisco CCNA/CCNP, Check Point CCSE and etc would be advantage.
• Territory Qualification preferred but not mandatory.
• Possess own transport and willing to travel.
  
  

Interested candidates, please apply via the “Apply Now” button below. We regret that only shortlisted candidates will be notified.

Apply Now

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Netpoleon Malaysia by 2x

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Join to apply for the

PRE-SALES ENGINEER

role at

Netpoleon Malaysia Join to apply for the

PRE-SALES ENGINEER

role at

Netpoleon Malaysia Netpoleon Solutions is a well-established IT Security and Network Company recently acquired by Macnica Inc – a US 5.5 Billion Dollar Revenue company. With offices in Singapore, Australia, Cambodia, India, Indonesia, Malaysia, Myanmar, New Zealand, Philippines, Thailand, Vietnam and parent company in Japan and US, we are now inviting individuals that have strong skills and knowledge in IT Security to join us. You will be able to embark on an exciting career, as we pursue our strategic expansion.

Working Hours: 9am to 6pm, Mon-Fri

Salary will commensurate with qualification and experiences

Job Title

PRE-SALES ENGINEER

Responsibilities

To present products’ technical presentations to customers. To conduct solution demoes to customers. To conduct enablement sessions to partners/end users/internal employees. To obtain technical certification for products that company distributes. To perform Proof of Concepts (POC) to customers in order to secure sales. To work closely with Sales personnel to help manage a few strategic accounts. To assist the sales team with qualifying opportunities. To understand customer requirements, develop the solution proposal and sizing for bill of materials (BOM). To support Sales personnel in sales process, e.g. product features/functionalities clarification, implementation consideration, tender compliance, etc. To assist the sales/marketing team to organize the workshop or event. *Able to work in a fast-paced environment. Working after office hours, Sat/Sun/Public Holidays, from time to time, would be expected. The above functions will be based on products/solutions that company distributes.

Requirements

Positive and professional working attitude, ability to work under minimum supervision. Passionate to learn new and better solutions and technologies that company distributes. Good public speaking in presentation to persuade others in order to accept a specific opinion or provide information and instruction. Strong telephone communication and customer management skills, ability to effectively communicate technical solutions and remedial action plans through oral and written communications. Ability to work independently but still a team player. Have experience on pre-sales / post-sales / support engineer in network and security field would be an advantage. At least 2 years working experience preferred but fresh graduate are also encouraged to apply. Hands-on experience on LAN/WAN and security solutions would be an advantage. Familiar with functionalities of IP networks & routing protocol, BGP, OSPF, DNS, AD, Proxy, etc. Knowledge / Experience in Firewall, IPS, APT, Proxy, Anti-spam, Load Balancer would be an advantage. Product certification like Cisco CCNA/CCNP, Check Point CCSE and etc would be advantage. Territory Qualification preferred but not mandatory. Possess own transport and willing to travel.

Interested candidates, please apply via the “Apply Now” button below. We regret that only shortlisted candidates will be notified.

Apply Now Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Netpoleon Malaysia by 2x Get notified about new Sales Engineer jobs in

Petaling Jaya, Selangor, Malaysia . Relationship Manager / Key Account Manager - FMCG (Fresh Grads are welcomed!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 10 hours ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Assistant Manager Mobile Sales, Central Region

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• Assist in gathering customer requirements during sales meetings. • Participate in initial discovery calls to understand client pain points. • Support sales teams in answering basic technical queries from customers. • Help senior engineers in designing IT solutions tailored to client needs. • Conduct research on new products and emerging technologies. • Document solution designs and configurations under guidance. • Assist in creating technical presentations and product demonstrations. • Contribute to writing responses for RFIs/RFPs. • Work with sales teams to develop pricing and solution documentation. • Maintain a database of technical solutions and case studies. • Complete vendor training and certifications (CCNA, AWS Cloud Practitioner, etc.). • Stay up to date on industry trends and competitive technologies. • Shadow senior engineers during customer meetings to gain hands-on experience. Middle Level: 3-7 years of experience Role Overview: A mid-level IT Pre-Sales Engineer plays a proactive role in customer engagement, technical solutioning, and driving the pre-sales process, balancing technical expertise with business acumen to meet customer needs with well-designed solutions. Key Responsibilities: • Lead technical discovery sessions to gather in-depth customer requirements. • Conduct workshops, demos, and Proof of Concept (PoC) sessions. • Address technical objections and concerns raised by customers. • Work closely with account managers to build strong client relationships. • Design customized IT solutions across networking, cloud, security, and enterprise IT. • Create high-level and detailed solution architectures. • Collaborate with internal engineering and implementation teams to ensure solution feasibility. • Support sales teams by providing in-depth technical expertise during pitches. • Prepare compelling presentations and white papers on proposed solutions. • Conduct competitor analysis to position solutions effectively. • Draft detailed technical proposals for RFPs and RFIs. • Work with procurement teams to align solutions with budget constraints. • Provide technical input for pricing and licensing models. • Collaborate with vendor partners (Cisco, Palo Alto, Huawei, AWS, etc.) to ensure up-to-date solution offerings. • Train junior pre-sales engineers and share best practices. • Stay updated on industry trends, obtaining certifications like AWS Solutions Architect. Senior Level: 7+ years of experience, Leadership Track Role Overview: A Senior Pre-Sales Engineer or Pre-Sales Manager owns technical pre-sales strategy, customer relationships, and team leadership, driving large deals, influencing product roadmaps, and managing the pre-sales function. Key Responsibilities: • Own and drive pre-sales strategy for enterprise customers. • Manage key accounts and high-value customer relationships. • Oversee high-profile PoCs, ensuring alignment and success. • Design and validate complex enterprise IT solutions, integrating multiple technologies. • Collaborate with product teams to refine solutions based on customer needs. • Evaluate new technologies and recommend innovative solutions. • Oversee and review technical RFP/RFI responses for large deals. • Define pricing models, ROI analysis, and cost-benefit studies. • Drive vendor partnerships to enhance solution offerings. • Train and mentor junior and mid-level pre-sales engineers. • Develop knowledge-sharing frameworks and internal training programs. • Establish best practices for pre-sales engagement. • Represent the company in industry forums, conferences, and vendor events. • Lead go-to-market strategies for new product launches. • Maintain advanced certifications (e.g., CCIE, AWS Professional, PCNSE).

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This job is a Pre-Sales Consultant where you'll connect clients’ needs with our product solutions. You might like this job because it blends teamwork with strategy, especially if you have a knack for finance and enjoy presenting ideas confidently!

As a Pre-Sales Consultant , you will work closely with the sales, product, and technical teams to understand client requirements, translate them into precise solution proposals, and support the sales cycle with documentation, demos, and strategic insights.

What you will do

• Domain Knowledge – Ideally with experience in Banking, Finance Institution particularly candidate with Corporate Banking or Treasury (separate resources preferred, but having both is a plus).
• Pre-Sales Operational Capability – Able to monitor, track, and control items in our pre-sales system.
• Professional Presence – Can carry themselves well in meetings, whether client-facing or working directly with the Sales team.
• Strong Interpersonal Skills (EQ) – Able to work closely with Sales, follow up on pipelines, and maintain authority without being pushed over.
• Process & Compliance Discipline – Able to prepare materials and enforce procedures, as this is important for leadership.
• Sales & Solution Engagement Skills – Understands customer needs, maps solutions, and supports pitches or presentations where relevant.
• Collaboration & Initiative – Works across teams proactively, adding value to the sales cycle, not just in a support role.

Job Requirements

What you will need

• Bachelor’s degree in Business, Finance, Information Technology, or a related field.
• 2–3 years of experience in business analysis, pre-sales, or solution consulting (preferably in financial services).
• Familiarity with pre-sales processes such as RFP/RFI responses, proposal writing, and demo coordination
• Strong analytical and problem-solving abilities , with attention to detail.
• Excellent communication and presentation skills , confident in both client-facing and internal discussions.
• Familiarity with MS Office (Word, Excel, PowerPoint).

Skills

Pre-Sales Engineering

Business Development

Business Analysis

Solution Delivery

Company Benefits Medical, Optical & Dental Coverage

Because your health deserves a VIP treatment!

Leave in Lieu

Public holiday on a Saturday? Enjoy a replacement leave to make up for it.

Life Insurance Coverage

Providing you & your loved ones peace of mind, because your future matters!

Fuel your creativity with unlimited munchies!

Broaden your horizons by working on various projects & collaborating with global teams, all from where you are!

Grow your skills with our training opportunities & conquer your goals!

Silverlake Axis Ltd Group, is a global software organization with an impeccable track record of multi winning awards and unparalleled expertise in delivering high end quality and state-of-the-art solutions serving the needs of the Banking & Finance, Airline, Utilities and Retail industries across the world.Since its inception in 1989, Silverlake Axis Ltd Group has grown tremendously to a staff force of more.

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Job Purpose:

Working with the Company's Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and prospects. The Presales Consultant also assists in qualifying opportunities—determining whether to pursue or not—and helps expand existing opportunities through effective questioning. The role involves conducting Technical Proof of Concept, Demonstrations, and Presentations of supported products and solutions.

Responsibilities:

1. Assist Account/Product Managers with qualification of opportunities by providing presales technical support.
2. Deliver pre-sales technical support and conduct in-depth product demonstrations to customers and partners.
3. Provide training to partners on products and solutions.
4. Contribute to and improve technical responses to RFPs and RFIs.
5. Perform customer demonstrations and presentations.
6. Coordinate and manage technical validation events (POC).
7. Manage POC assets.
8. Participate in conferences, shows, and exhibitions as appropriate.
9. Recommend and influence market content.
10. Perform other related duties as assigned.

Knowledge, Skills, and Experience:

1. Deep knowledge of vendor products and networking technologies including TCP/IP, UNIX DNS administration, switches, routers, and firewalls.
2. Strong network and security knowledge.
3. Excellent interpersonal and presentation skills, with the ability to articulate complex technologies simply.
4. Problem-solving and troubleshooting skills.
5. Self-motivated and adaptable.
6. Ability to handle multiple requests efficiently, including unplanned ones.
7. Ability to follow instructions and seek clarification when needed.
8. Sensitivity to the needs and concerns of others.
9. Effective interaction with all management levels.

Key Skills

What’s In It For You?

• Elective Benefits: Programs tailored to your country to suit your lifestyle.
• Career Growth: Accelerate your success with leadership and professional development programs, plus on-demand courses.
• Personal Well-Being: Enhance your financial, physical, and mental health through seminars, events, and our Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: We value every voice through inclusive education, peer conversations, and equitable growth opportunities.
• Global Networking: Connect with colleagues within your first 30 days through onboarding.
• Community Engagement: Participate in internal communities, volunteering, and social/environmental initiatives.

Don’t meet every requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to promote diversity, equity, and inclusion. We encourage you to apply if you’re excited about working with us and believe you’re a good fit. You might be exactly who we’re looking for!

We are an equal opportunity employer, committed to building a diverse team. All qualified applicants will be considered based on merit, regardless of race, color, religion, gender, sexual orientation, veteran status, disability, age, or other protected characteristics. We may request voluntary gender disclosure to support our diversity efforts; this data is used solely for improving hiring practices.

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Responsibilities

Pre-Sales Responsibilities:

• Deliver product demos and walkthroughs to potential customers
• Understand customer needs and translate them into solution recommendations
• Document requirements and engagement progress in the CRM system
• Assist in preparing solution configurations and backend setup where needed
• Support the sales team in responding to technical and product-related queries

Post-Sales (Customer Success) Responsibilities:

• Act as the main point of contact for assigned customers post-sale
• Conduct regular check-ins and follow-ups to ensure satisfaction
• Provide feature updates, renewal reminders, and usage insights
• Coordinate resolution of customer issues with internal teams
• Log all customer interactions, updates, and feedback in the CRM
• Monitor customer health, flag risks, and support retention initiatives

General:

• Manage multiple accounts simultaneously while maintaining quality of support
• Complete any ad-hoc tasks assigned by your direct superior orthemanagement

Job Requirements:

• Diploma or Degree in Business, IT, Computer Science, or a related field.
• Fresh graduates are encouraged to apply; internship or prior experience in pre-sales or customer-facing roles is an added advantage.
• Good communication and presentation skills, both verbal and written.
• Strong interpersonal skills with the ability to engage and build rapport with clients.
• Basic understanding of POS systems, software solutions, or IT concepts is preferred.
• Detail-oriented with strong organizational and multitasking abilities.
• Able to work independently and as part of a team in a fast-paced environment.
• Fluent in English and Bahasa Malaysia. Mandarin proficiency is a plus.

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Summary of Role

V-Key is one of the world’s leading deep-tech companies in mobile cyber-security. Our patented technology V-OS has been deployed by top banks, mobile payment providers, and governments to secure software solutions and protect more than 100 million users globally.

We are rapidly expanding into new markets and new customer segments. Apart from securing digital transactions for everyone, we are also enabling new generation technology by providing the cyber-security infrastructure for banking, government, and smart homes, among many others.

At V-Key, we are building towards a future where technology users can enjoy unprecedented security and convenience.

We are looking for a Pre-Sales Consultant as part of the Pre-Sales Department.

Duties and Responsibilities:

1. Keep up-to-date with company’s product suite, industry development on mobile vulnerabilities, protection, and exploitation, and competitive products.
2. Support sales manager in providing pre-sales technical assistance and product education, and coordinating with after-sales support services.
3. Prepare and conduct technical webinars, demos, training, technical presentations, proposals, and RFP requirements.
4. Scope the technical solution required to address customer requirements, assess customer’s met and unmet needs, and recommend solutions that optimize value for both the customer and V-Key.
5. Be the technical point of contact between customers and internal resources such as product engineering, professional services, operations, and customer support.
6. Direct responsibility for supporting technical proof-of-concept and guiding them in the product implementation.
7. For out-of-the-norm technical scenarios, collaborate with solution architects and product owners to determine the best solution that can meet customer needs.
8. Provide training and support material for other members of the sales team.
9. Collect and communicate customer feedback as inputs for product management and engineering.
10. Keep abreast of target customers’ latest needs and relevant industry trends and regulations.
11. Use social media and other forms of communication to engage customers and prospects.

Requirements:

1. Bachelor’s Degree in Computer Science, Computer Engineering, or equivalent.
2. At least 6+ years of relevant experience gained in any IT Security / Pre-sale area involving contact with customers.
3. Prior experience in handling Pre-Sales within the Malaysia/Southeast Asian markets (with a focus on IT and/or security).
4. Knowledge in Authentication & Cryptography / PKI or Mobile iOS & Android framework is a plus.
5. Strong knowledge and understanding of the cybersecurity industry and security solutions landscape.
6. Ability to identify and troubleshoot issues and problems, with attention to details.
7. A strong self-starter and able to work with minimal supervision.
8. Ability to work in a dynamic, fast-moving and growing environment.
9. Critical thinker and problem-solving skills.
10. Strong interpersonal and communication skills.
11. Always keen to apply new knowledge and skills.

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