What Jobs are available for Payment Specialist in Malaysia?
Showing 2 Payment Specialist jobs in Malaysia
US Fraud Prevention Specialist - Night Shift
American Express
Posted 8 days ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Global Fraud is a critical risk process for American Express, responsible for supporting our customers in their most vulnerable times. The team protects our customers from fraud losses and simultaneously protects our company. The team uses fraud management techniques to review accounts, minimizing potential losses by analysing data and determining the best actions.
**Job Responsibilities:**
+ Consistently deliver extraordinary service on inbound and/or outbound customer calls to resolve cases in a fast-paced, structured, customer care environment.
+ Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership that deepen customer engagement.
+ Identify possible fraudulent activities, investigate allegations of fraud, and minimise the potential loss to American Express by gathering and analysing data to determine the appropriate course of action.
+ Develop key consulting skills, including maintaining strong relationships with customers through care and empathy, understanding customer needs, handling objections, and providing solutions.
+ Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence, and compliance regulations.
+ Maintain a high level of integrity & accountability to work with customer information and meet compliance requirements.
**Minimum Qualifications:**
+ Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy.
+ Effective communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style.
+ Resilience is needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics.
+ Passion for consultative support, recommending solutions tailored to each Card Member.
+ A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact.
+ Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive.
+ A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations.
**Preferred Qualifications**
+ Able to work rotating night shifts (Including weekends)
+ Excellent English language proficiency for Customer based in the United States.
+ Minimum Diploma holder
+ Previous experience with Customer Service (local and international)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needs
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite oarrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Global Fraud is a critical risk process for American Express, responsible for supporting our customers in their most vulnerable times. The team protects our customers from fraud losses and simultaneously protects our company. The team uses fraud management techniques to review accounts, minimizing potential losses by analysing data and determining the best actions.
**Job Responsibilities:**
+ Consistently deliver extraordinary service on inbound and/or outbound customer calls to resolve cases in a fast-paced, structured, customer care environment.
+ Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership that deepen customer engagement.
+ Identify possible fraudulent activities, investigate allegations of fraud, and minimise the potential loss to American Express by gathering and analysing data to determine the appropriate course of action.
+ Develop key consulting skills, including maintaining strong relationships with customers through care and empathy, understanding customer needs, handling objections, and providing solutions.
+ Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence, and compliance regulations.
+ Maintain a high level of integrity & accountability to work with customer information and meet compliance requirements.
**Minimum Qualifications:**
+ Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy.
+ Effective communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style.
+ Resilience is needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics.
+ Passion for consultative support, recommending solutions tailored to each Card Member.
+ A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact.
+ Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive.
+ A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations.
**Preferred Qualifications**
+ Able to work rotating night shifts (Including weekends)
+ Excellent English language proficiency for Customer based in the United States.
+ Minimum Diploma holder
+ Previous experience with Customer Service (local and international)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needs
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite oarrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Real Estate Transaction Management - Assistant Manager/Manager (Kuala Lumpur)
Kuala Lumpur, Kuala Lumpur
CBRE
Posted 6 days ago
Job Viewed
Job Description
Real Estate Transaction Management - Assistant Manager/Manager (Kuala Lumpur)
Job ID
Posted
22-Oct-2025
Role type
Full-time
Areas of Interest
Transaction Management
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**About The Role**
A unique and exciting opportunity to be part of and support an Asia Pacific Regional Transaction Management Team, located in Kuala Lumpur, Malaysia. This Regional Transaction Management team is responsible for managing the office portfolio and all commercial lease transactions for one of our global account. The Transaction Management Team is part of one of CBRE's largest Global Integrated Accounts, providing Transaction Management, Project Management and Facilities Management to the Client. The Assistant Manager reports to the CBRE Asia Pacific Regional Transaction Management Lead.
**What You'll Do**
+ Supports Transaction Management Team:Closely tracks all transactions and maintains required documentation in project files,Preparesdocumentation and endorsement requests related to the transaction process flow,Provides transactional financial analysis
+ Serves as regional liaison to lease administration (coordinates with CBRE lease administration team in Europe,ensures accuracy and timeliness of data, and meets all critical dates)
+ Tracks and reports upcoming lease expirations
+ Facilitates commission invoicing and tracking
+ Assists with transaction implementation -Ensures all transactions comply with terms and conditions of the CBRE - Client Master Service Agreement, including all controls requirements,Collects information to enable client to prepare economic analysis for management approval,Prepares proposal packages (acquisition, lease renewal, disposal, etc.) for management approval
+ Improves client relationship through - Clear and effective communication, Interfacing with Client's Real Estate team, Client Business Services, external stakeholders and CBRE brokers, Working as a team to enhance/improve processes, Identifying areas of innovation and improvement and value added service
**What You'll Need**
+ A degree, preferably in Real Estate, Facilities Management, Business, Finance or a related discipline.
+ 3-5 years related experience is preferred
+ Regional exposure to commercial real estate will be an advantage.
+ Ambitious and eager to learn
+ Able to work in a very international environment with different cultures
+ Candidates with experience/knowledge of property transactions and company controls/procedures is required.
+ Thorough and meticulous work practices, excellent attention to detail, remaining task focused
+ Able to work with accuracy under pressure and meet deadlines
+ Able to build and maintain working relationships with clients and colleagues whilst working in a team environment
+ Excellent written and verbal communication skills.
+ Advanced knowledge of financial terms and principles, to conduct advanced financial analysis.
+ Advanced analytical and quantitative skills. Able to comprehend, analyse, and interpret complex documents. Able to solve problems involving several options in situations.
+ Advanced computer software application (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and Internet navigational skills.
+ Excellent interpersonal and communicational skills
+ Strong organizational skills with ability to manage multiple projects simultaneously.
+ Service oriented
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
**AOUR VALUES IN HIRING**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
22-Oct-2025
Role type
Full-time
Areas of Interest
Transaction Management
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**About The Role**
A unique and exciting opportunity to be part of and support an Asia Pacific Regional Transaction Management Team, located in Kuala Lumpur, Malaysia. This Regional Transaction Management team is responsible for managing the office portfolio and all commercial lease transactions for one of our global account. The Transaction Management Team is part of one of CBRE's largest Global Integrated Accounts, providing Transaction Management, Project Management and Facilities Management to the Client. The Assistant Manager reports to the CBRE Asia Pacific Regional Transaction Management Lead.
**What You'll Do**
+ Supports Transaction Management Team:Closely tracks all transactions and maintains required documentation in project files,Preparesdocumentation and endorsement requests related to the transaction process flow,Provides transactional financial analysis
+ Serves as regional liaison to lease administration (coordinates with CBRE lease administration team in Europe,ensures accuracy and timeliness of data, and meets all critical dates)
+ Tracks and reports upcoming lease expirations
+ Facilitates commission invoicing and tracking
+ Assists with transaction implementation -Ensures all transactions comply with terms and conditions of the CBRE - Client Master Service Agreement, including all controls requirements,Collects information to enable client to prepare economic analysis for management approval,Prepares proposal packages (acquisition, lease renewal, disposal, etc.) for management approval
+ Improves client relationship through - Clear and effective communication, Interfacing with Client's Real Estate team, Client Business Services, external stakeholders and CBRE brokers, Working as a team to enhance/improve processes, Identifying areas of innovation and improvement and value added service
**What You'll Need**
+ A degree, preferably in Real Estate, Facilities Management, Business, Finance or a related discipline.
+ 3-5 years related experience is preferred
+ Regional exposure to commercial real estate will be an advantage.
+ Ambitious and eager to learn
+ Able to work in a very international environment with different cultures
+ Candidates with experience/knowledge of property transactions and company controls/procedures is required.
+ Thorough and meticulous work practices, excellent attention to detail, remaining task focused
+ Able to work with accuracy under pressure and meet deadlines
+ Able to build and maintain working relationships with clients and colleagues whilst working in a team environment
+ Excellent written and verbal communication skills.
+ Advanced knowledge of financial terms and principles, to conduct advanced financial analysis.
+ Advanced analytical and quantitative skills. Able to comprehend, analyse, and interpret complex documents. Able to solve problems involving several options in situations.
+ Advanced computer software application (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and Internet navigational skills.
+ Excellent interpersonal and communicational skills
+ Strong organizational skills with ability to manage multiple projects simultaneously.
+ Service oriented
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
**AOUR VALUES IN HIRING**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Payment specialist Jobs in Malaysia !
1