6,903 Partnership Management jobs in Malaysia

MRANTI Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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MRANTI Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Head, Digital Partnership & Stakeholder Management role at MRANTI

Job Brief

The Head of Digital Partnerships and Innovation, will play a critical role in driving digital transformation agenda, building strategic relationships, and leveraging emerging technologies to create a sustainable competitive advantage. If you are passionate about shaping the future of digital ecosystems, this role is perfect for you.

Job Brief

The Head of Digital Partnerships and Innovation, will play a critical role in driving digital transformation agenda, building strategic relationships, and leveraging emerging technologies to create a sustainable competitive advantage. If you are passionate about shaping the future of digital ecosystems, this role is perfect for you.

Key Responsibilities

• Develop and implement a comprehensive technology and digital partnership strategy to align with organizational objectives.
• Identify, cultivate, and nurture strategic partnerships with internal and external stakeholders to foster collaboration and innovation.
• Foster a culture of digital innovation and agility, inspiring your team to explore and adopt cutting-edge tools and methodologies.
• Oversee market research and competitor analysis to guide strategic decisions and maintain market leadership.
• Support and drive the organization’s digital transformation initiatives, ensuring seamless integration of new technologies and methodologies.
• Partner with the Commercial division to support business development activities related to technology and digital solutions.
• Develop and implement robust processes for managing partnerships, ensuring efficiency and scalability.
• Track and monitor divisional projects, defining and measuring KPIs to ensure alignment with strategic objectives.
• Conduct financial modeling, ROI analysis, and risk mitigation for partnership initiatives.
• Build, inspire, and lead a high-performing team, optimizing resource allocation to achieve excellence.
• Represent the organization in industry forums, sharing insights on emerging digital trends and advocating for the company’s digital agenda.
• Work closely with other departments to maximize the impact of partnerships and drive organizational success.
  
  

• Bachelor’s degree in Business, Information Technology, Marketing, Communication, Management, Analytics or a related field (MBA is a plus).
• Minimum 10 years’ experience in business development or strategic account management, with at least 5 years in a managerial role.
• Possesses a proven track record in developing and implementing successful digital strategies and partnerships.
• Possesses any technology related certifications would be an added advantage.
• Proven ability to develop and execute growth strategies, manage client relationships, and achieve business targets.
• Displays strong expertise in proposal development, pricing strategies, and market analysis.
• Displays strong expertise in digital innovation, market research, and emerging technologies.
• Excellent leadership and people management skills, with a track record of building and motivating high-performing teams.
• Exceptional communication, presentation, and stakeholder management skills, including experience working with senior executives.
• Results-driven, adaptable, and willing to travel as needed for business engagements.
• A forward-thinker who stays abreast of digital trends and fosters an agile mindset.

• Seniority level Executive

• Employment type Full-time

• Job function Marketing and Sales
• Industries Research Services

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The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.

Job Description:

• Develop and maintain a close relationship with Digital Product partners, ensuring partner performance on platform to drive overall category performance
• Support category manager in constructing business growth strategies, identify market gap and new sources of growth
• Negotiate commercials with partners, and collaborate with both internal stakeholders and external partners to run marketing campaigns
• Analyse partners' sales and marketing performance to drive transaction numbers and revenue
• Work closely with internal function stakeholders, incl. Marketing, Product, Legal, Ops etc to execute projects aligned with business growth objectives

Requirements:

• Bachelor's degree in any field, with at least 2 years of working experience in business development scope
• Prior working experience in e-commerce, telco, utilities or fintech industry will be an added advantage
• Possess strong business acumen and commercial savviness
• Strong communication and project management skills, able to foster strong relationship both internally and externally
• Strong analytical and problem solving skills, able to generate meaningful and actionable analysis from data

Job Description

• Develop and maintain a close relationship with Digital Product partners, ensuring partner performance on platform to drive overall category performance
• Support category manager in constructing business growth strategies, identify market gap and new sources of growth
• Negotiate commercials with partners, and collaborate with both internal stakeholders and external partners to run marketing campaigns
• Analyse partners' sales and marketing performance to drive transaction numbers and revenue
• Work closely with internal function stakeholders, incl. Marketing, Product, Legal, Ops etc to execute projects aligned with business growth objectives

Requirements

• Bachelor's degree in any field, with at least 2 years of working experience in business development scope
• Prior working experience in e-commerce, telco, utilities or fintech industry will be an added advantage
• Possess strong business acumen and commercial savviness
• Strong communication and project management skills, able to foster strong relationship both internally and externally
• Strong analytical and problem solving skills, able to generate meaningful and actionable analysis from data

Key Responsibilities:

• Act as the main liaison between clients and the graphic design team, ensuring clear communication of project requirements.
• Understand client needs, translate them into creative briefs, and convey to designers accurately.
• Coordinate project timelines, deliverables, and revisions to ensure deadlines are met.
• Maintain strong client relationships through regular updates, feedback sessions, and service excellence.
• Monitor project progress, resolve issues promptly, and manage client expectations.
• Collaborate with internal teams to ensure designs align with client objectives and brand guidelines.
• Prepare and present proposals, progress reports, and final project outcomes to clients.
• Support business development by identifying opportunities to upsell or cross-sell services.

Job Type: Full-time

Pay: RM2, RM2,400.00 per month

Benefits:

• Professional development

Work Location: In person

Position : Account Management Executive

Location : Old Klang Road, Kuala Lumpur

Salary : RM3500 – RM4000 with commision

Working hours : 5 days a week

Responsibilities

• Prioritize daily work tasks to achieve set objectives.
• Adhere to Standard Operating Procedures (SOPs) in all operational activities.
• Monitor, report, and review campaign progress, providing weekly/monthly updates to management.
• Identify and fulfil customer requirements, ensuring timely communication on campaign status and plans.
• Provide advanced account management support, particularly for Tier 1/Corporate clients.
• Accurately record and maintain all data related to campaign and communication status.
• Develop and maintain positive relationships with potential leads and existing consumers.
• Execute onboarding processes for new consumers, handling and addressing inquiries.
• Assist overseas clients by liaising with the internal teams during onboarding and marketing campaign execution.
• Provide recurring reports to customers on campaign performance.
• Follow up with consumers on their campaign listing performance and share updated campaign plans as needed.
• Conduct cold/Warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook/Company Websites) before forwarding them to the company internal system.
• Ensure accuracy of buyer lead information before distribution to clients.
• Proactively discuss renewal opportunities with existing consumers before contract expiration.
• Maintain strong consumer relationships through new contract agreements.

Requirements

• Degree/Diploma in business related preferred
• 1-2 years Account Management experience
• 1 year+ experience in working directly with Customers
• Project Management experience preferred
• Real estate experience preferred
• Website/listing portal account management experience preferred
• Software – knowledge in using all Microsoft Office applications, especially PowerPoint and Excel. Salesforce and Tableau experience a plus.
• Communication – Excellent communication skills between internal teams and external clients
• People Management – working with various stakeholders for different accounts, you will need to provide clear goals and guideline to everyone to ensure everyone on the same track
• Language skills: Cantonese & Mandarin is compulsory to liaise with oversea consumers such as Hong Kong and China.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM3,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)
• English (Preferred)

Work Location: In person

Role : Junior CRM

Type : Permanent

Location : Ampang

Working hours : 10am - 7pm

Working days : Monday to Friday

Salary : RM3,000 - RM3,500

Project handling : Financial charges and reimbursement

Responsibilities :

• Manage customer communication mainly via chat messaging with occasional calls.
• Provide customers with accurate and up-to-date exchange rate information.
• Build and maintain strong relationships with clients to encourage repeat business and trust.
• Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for transaction processing.
• Ensure that transaction statements are prepared and delivered to clients in a timely manner.
• Forward finalized statements from the operations department to clients.
• Work closely with internal teams to ensure smooth and efficient processing of customer transactions.
• Maintain a professional, responsive, and customer-focused approach at all times.

Requirements :

• Minimum SPM or higher qualification.
• Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred).
• Customer Services experienced is an advantage (fresh graduates are welcome to apply).
• High attention to detail, with the ability to manage rates and transaction information accurately.
• Good time-management and problem-solving skills.
• Comfortable working with chat-based communication.
• Immediate availability will be prioritized.
• Basic computer skills (Google Docs, Excel, Gmail, etc.).
• Willing to work on a rotating weekend schedule and perform overtime when required.

Benefits:

• EPF / SOCSO / PCB
• Annual Leave
• Sick Leave
• Medical and Hospitalization Leave
• Medical Insurance
• Annual Bonus
• Performance Bonus
• Annual Salary Increment
• Transportation Allowance
• OT Allowance
• Training Provided

Job Type: Full-time

Pay: RM3, RM3,500.00 per month

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Vision insurance

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Mandarin (Required)
• English (Required)
• Cantonese (Required)

Work Location: In person

Overview

Who We Are
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Customer Relationship Management Specialist

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Dynamics 365 Developer to join our team in Kuala Lumpur. This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

• Development: Develop and maintain custom solutions within the Dynamics 365 platform, including plugins, workflows, custom entities, and business process flows.
• System Customization & Configuration: Customize and configure Dynamics CRM to meet business requirements, including forms, views, dashboards, and security roles.
• Support and maintenance: Provide technical and troubleshooting support for both on-premises and cloud-based Dynamics CRM environments, addressing user issues and system defects.
• Integration: Integrate Dynamics CRM with other internal and third-party systems using APIs, web services, and data migration tools.
• Data Management: Manage data imports, exports, and migration processes to ensure data integrity and accuracy.
• Documentation: Create and maintain technical documentation for new and existing solutions, configurations, and processes.

What we're looking for

• Bachelor's or Master's degree in Information Technology.
• 6+ years of experience as a CRM Dynamics developer, with experience in supporting end-users.
• Proven experience in Microsoft Dynamics development and support, with an emphasis on cloud versions and understanding of on-premises ones.
• Power BI knowledge is a plus.
• Work experience in the Finance, Banking, or Insurance industry is preferred.
• Autonomy, proactivity, listening, and advising are soft skills that we will be vigilant on.

We are an equal opportunities employer and welcome applications from all qualified candidates.