829 Partnership Development jobs in Malaysia
Lead, Business Development & Partnership (Fintech) [RID-00559]
Posted 11 days ago
Job Viewed
Job Description
The Future of Mobility
Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.
Role Purpose:
The Lead, Business Development & Partnership (Fintech) is responsible for supporting the development, execution, and optimisation of commercial and strategic fintech partnerships that align with Setel’s embedded finance objectives. This role will assist in identifying new commercial opportunities across the digital finance ecosystem and co-developing scalable, compliant, and user-centric financial solutions in collaboration with both internal stakeholders and external partners.
This role will spearhead our merchant acquisition and performance growth efforts, while managing critical third-party acquirer relationships. You’ll be responsible for developing and executing strategies that grow Setel’s open wallet ecosystem.
The role contributes directly to Setel’s mission to enhance user engagement and monetisation through embedded fintech products including, but not limited to, digital payments, embedded insurance, credit access, and mobility-linked financial services.
In this role you will:
- Conduct a strategic approach to partnership development.
- Perform B2B2C commercial & strategic negotiations to secure the best possible commercial model for the company to ensure the most viable, profitable and competitive investments are made to safeguard company’s interests towards achieving profitability targets.
- Collaborate with cross-functional teams to establish business solutions, and potential partnership opportunities and resolve any arising issues related to contracts and commercial operations.
- Perform contract execution, review all contract performance and provide recommendations for renewal, extension, and closer out.
- Manage the performance of commercial activities using key metrics and prepare reports for tracking.
- Maintain sustainable stakeholder relationships with key internal and external stakeholders to influence stakeholders' trust and preference towards Setel.
- Assist with any related tasks, projects, and other assigned duties as and when deemed necessary.
- Monitor performance of commercial activities using key metrics and prepare reports for senior management.
- Develop and assist in financial plans including budgeting and forecasting for the short and long term.
- Assist with any related tasks, projects, and other assigned duties as and when deemed necessary.
- Ensure adherence to the compliance of company policies, industry regulations and legal requirements.
- Degree in Business, Finance , Economics and equivalent from a reputable university
- Minimum 6 years of working experience in Commercial / Business Development or Strategic Partnership roles within fintech, banking, payments, or digital platforms.
- Familiarity with digital payment systems, financial product design, and partnership lifecycle management.
- Experience working across functions to launch and scale partner-integrated offerings.
- Strong network of key retail and online brands to tap into.
- Fintech Ecosystem Understanding – Knowledge of digital banking, payment systems, insurance, and credit value chains.
- Commercial Structuring – Ability to analyse commercial terms, pricing models, and partnership metrics.
- Execution Support – Skilled at translating strategy into actionable plans, managing timelines and ensuring deliverables.
- Data Interpretation – Able to work with performance dashboards, market research, and product usage metrics.
- Confidentiality: Ability to handle sensitive information with confidentiality.
- Collaboration – Works cross-functionally and builds consensus across diverse stakeholders.
- Agility – Adapts to evolving partner needs, regulatory shifts, and business priorities.
- Accountability – Owns outcomes and maintains high standards of follow-through.
- Our people and culture: You will get to work with awesome and friendly colleagues to whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer-learning.
- Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
- Development focused: Your learning and growth matters most for us. We are people centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.
- Hybrid working arrangement; Flexible working hours.
- Relax and unwind in the leisure area with video games, board games, books, and more.
- Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
- Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
- A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
- There will be workshops, talent shows, sports activities, and other events for sharing and bonding.
Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third party social networks or our online and physical events, or through other third parties that we work with. Please read this carefully to understand our views and practices regarding your personal data. #J-18808-Ljbffr
Senior Executive, Business Development & Partnership (Fintech) [RID-00558]
Posted 11 days ago
Job Viewed
Job Description
The Future of Mobility
Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.
Role Purpose:
The Senior Executive, Business Development & Partnership (Fintech ) is primarily responsible for managing and growing Setel’s fintech merchant partnerships and commercial activations. The candidate will serve as the day-to-day lead for fintech-related merchant initiatives, including payments-linked campaigns, loyalty tie-ins, and embedded service collaborations.
While the core responsibilities center around account management and campaign execution, the role also supports strategic expansion into new verticals and merchant monetization opportunities. The incumbent will work cross-functionally with internal teams and external stakeholders to ensure smooth delivery, compliance, and value creation.
In this role you will:
- Own and nurture relationships with merchant and ecosystem partners involved in fintech-related offerings
- Act to acquire new clients and manage existing client relationships that ensures future profitability.
- Coordinate with internal stakeholders and merchants to launch co-branded campaigns, incentives, and loyalty engagements
- Build, negotiate, secure and maintain profitable partnerships with key stakeholders/partners.
- Analyze adoption, redemption, usage, and revenue metrics to monitor campaign success and recommend course-corrections
- Lead sales and report analysis that give insights to partners in improving company performance via contracts established.
- Identify new merchant-led fintech collaboration opportunities aligned with Setel’s embedded finance roadmap
- Prepare performance reviews, case studies, and internal reporting for key stakeholders
- Develop and assist in financial plans including budgeting and forecasting for the short and long term.
- Assist with any related tasks, projects, and other assigned duties as and when deemed necessary.
- Ensure adherence to the compliance of company policies, industry regulations and legal requirements.
- Bachelor’s degree in Business, Marketing, or related discipline from a reputable university.
- At least 4 years of experience in account management, partnership operations or merchant services roles.
- Background in payments, fintech, or digital commerce is strongly preferred.
- Experience in managing external relationships and working cross-functionally with internal teams.
- Strong understanding of digital campaigns, partner operations, and revenue-linked KPIs
- Account Management – Proven ability to manage merchants across their lifecycle, including onboarding, day-to-day servicing, campaign rollout, and renewal/exit planning.
- Payments & Merchant Operations Familiarity – Understands core payment flows, merchant transaction lifecycle (e.g. QR, card acceptance)
- Campaign & Partner Execution – Skilled in executing co-branded campaigns or commercial programs; able to drive timelines and deliverables.
- Performance & Insight Reporting – Capable of interpreting commercial or campaign performance data, identifying trends, and communicating actionable insights to internal teams or partners.
- Confidentiality: Ability to handle sensitive information with confidentiality.
- Collaboration – Works well with both internal and external stakeholders to deliver aligned outcomes.
- Accountability – Takes ownership of accounts and escalates issues proactively.
- Agility – Adapts to changing priorities in a fast-moving environment.
- Professionalism – Represents Setel’s brand and values in all partner interactions.
- Our people and culture: You will get to work with awesome and friendly colleagues to whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer-learning.
- Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
- Development focused: Your learning and growth matters most for us. We are people centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.
- Hybrid working arrangement; Flexible working hours.
- Relax and unwind in the leisure area with video games, board games, books, and more.
- Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
- Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
- A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
- There will be workshops, talent shows, sports activities, and other events for sharing and bonding.
Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third party social networks or our online and physical events, or through other third parties that we work with. Please read this carefully to understand our views and practices regarding your personal data. #J-18808-Ljbffr
Business Development and Partnership (KOL & MR) Executive
Posted 8 days ago
Job Viewed
Job Description
Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Development and Partnership (KOL & MR) ExecutiveMoomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This position plays a crucial role in establishing and nurturing relationships with industry experts, finfluencers, influential figures, and institutions within the investment and financial sectors. The objective of the partnership is to increase Moomoo's brand visibility and enhance user growth efforts.
Responsibilities
- Seek and identify experts, influencers, marketing representatives, and professional organizations in the investment, finance, and technology sectors to establish marketing collaborations
- Develop and implement marketing strategies to achieve user growth objectives by leveraging on brand credibility and influence of external partners ( marketing representatives and related organizations) to promote Moomoo's products, services, and brand
- Create engaging content for investor education in collaboration with finfluencers and marketing representatives, attracting audiences on social media platforms and at offline events, enhancing financial literacy, and raising awareness on investing and the unique selling point of using moomoo
- Collaborate with cross-functional teams (such as marketing, product development, and operations) to align channel marketing strategies with Moomoo's overall business objectives
- Stay updated on industry trends and market developments to identify new traffic scenarios and opportunities,
- Achieving User Growth Objectives through Various Resources and Traffic
Position Overview
This position plays a crucial role in establishing and nurturing relationships with industry experts, finfluencers, influential figures, and institutions within the investment and financial sectors. The objective of the partnership is to increase Moomoo's brand visibility and enhance user growth efforts.
Responsibilities
- Seek and identify experts, influencers, marketing representatives, and professional organizations in the investment, finance, and technology sectors to establish marketing collaborations
- Develop and implement marketing strategies to achieve user growth objectives by leveraging on brand credibility and influence of external partners ( marketing representatives and related organizations) to promote Moomoo's products, services, and brand
- Create engaging content for investor education in collaboration with finfluencers and marketing representatives, attracting audiences on social media platforms and at offline events, enhancing financial literacy, and raising awareness on investing and the unique selling point of using moomoo
- Collaborate with cross-functional teams (such as marketing, product development, and operations) to align channel marketing strategies with Moomoo's overall business objectives
- Stay updated on industry trends and market developments to identify new traffic scenarios and opportunities,
- Achieving User Growth Objectives through Various Resources and Traffic
- Bachelor's degree in marketing, business, finance, or a related field
- Minimum of 2 years of experience in business development, marketing (including sales and remisier) or a relevant field, preferably with experience in the financial services, investment, or technology sectors
- Proven track record of building and maintaining successful relationships with finfluencers, industry experts, or influential individuals
- Excellent networking, communication, and interpersonal skills with the ability to establish trust and credibility with key opinion leaders
- Understanding of the investment, finance, and technology industries, including trends, challenges, and opportunities
- Language proficiency in English and Malay, with proficiency in Chinese preferred
- Results-oriented with self-motivation, able to embrace user growth objectives
- Creative and innovative thinking, capable of formulating action strategies based on personal background and experience
- Excellent time management skills and ability to work under pressure, effectively multitasking
- Strong ability to work independently while also contributing as a team player
We offer a comprehensive and holistic work experience and package as follows:
- Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable)
- Fun loving and diverse work environment
- Business casual work attire everyday
Please note that only short-listed candidates will be contacted. Thank you.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Marketing
- Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Moomoo MY by 2x
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Client Value Partner equivalent to Medical Sales Representative ( Central & N. Sembilan) Medical software Sales Engineer - Malaysia Business Development Manager – AI & Robotics (Mr. Robot Project)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago
Technical Lead, Robotics & AI Solutions (Mr. Robot Project)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBusiness Development and Partnership (KOL & MR) Executive
Posted 11 days ago
Job Viewed
Job Description
Position Overview
This position plays a crucial role in establishing and nurturing relationships with industry experts, finfluencers, influential figures, and institutions within the investment and financial sectors. The objective of the partnership is to increase Moomoo's brand visibility and enhance user growth efforts.
Responsibilities
- Seek and identify experts, influencers, marketing representatives, and professional organizations in the investment, finance, and technology sectors to establish marketing collaborations.
- Develop and implement marketing strategies to achieve user growth objectives by leveraging on brand credibility and influence of external partners (marketing representatives and related organizations) to promote Moomoo's products, services, and brand.
- Create engaging content for investor education in collaboration with finfluencers and marketing representatives, attracting audiences on social media platforms and at offline events, enhancing financial literacy, and raising awareness on investing and the unique selling point of using Moomoo.
- Collaborate with cross-functional teams (such as marketing, product development, and operations) to align channel marketing strategies with Moomoo's overall business objectives.
- Stay updated on industry trends and market developments to identify new traffic scenarios and opportunities.
- Achieve user growth objectives through various resources and traffic.
Minimum Requirements
- Bachelor's degree in marketing, business, finance, or a related field.
- Minimum of 2 years of experience in business development, marketing (including sales and remisier), or a relevant field, preferably with experience in the financial services, investment, or technology sectors.
- Proven track record of building and maintaining successful relationships with finfluencers, industry experts, or influential individuals.
- Excellent networking, communication, and interpersonal skills with the ability to establish trust and credibility with key opinion leaders.
- Understanding of the investment, finance, and technology industries, including trends, challenges, and opportunities.
- Language proficiency in English and Malay, with proficiency in Chinese preferred.
- Results-oriented with self-motivation, able to embrace user growth objectives.
- Creative and innovative thinking, capable of formulating action strategies based on personal background and experience.
- Excellent time management skills and ability to work under pressure, effectively multitasking.
- Strong ability to work independently while also contributing as a team player.
We offer a comprehensive and holistic work experience and package as follows:
- Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).
- Fun loving and diverse work environment.
- Business casual work attire every day.
Please note that only short-listed candidates will be contacted. Thank you.
#J-18808-LjbffrSpecialist, Account Management
Posted 4 days ago
Job Viewed
Job Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We are looking for a Specialist, Account Management position to be based in Kuala Terengganu. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.
Responsibilities:
Responsibilities include, but are not limited to:
- Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
- Monitor accounts and identifying upsell and cross-sell opportunities
- Develop sound strategic marketing plans and ensure consistent growth for the client’s business
- Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
- Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
- Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
- Account Manager will be the main point of contact in all matters relating to client’s concerns & needs
- Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
- Collaborate with various stakeholders to ensure project delivered timely
- Collaborate with internal departments to facilitate client need fulfillment
- 2-3 years’ experience within a client management role preferable
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Outstanding knowledge of MS Office
- Knowledge in Salesforce is a plus
- Ability to speak in other languages would be an added advantage
- Account Management
- Client Relationship Building
- Upselling/Cross-Selling
- E-Commerce
- Revenue Management
- Project Management
- Data Analytics
- Critical Thinking/Problem Solving/Negotiation
What We Offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
Lead, Account Management
Posted 11 days ago
Job Viewed
Job Description
About the opportunity
We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Johor. This person will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience.
Responsibilities:
- Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reports, and provide guidance and training to achieve them.
- Lead the team to ensure ad-revenue targets are met month on month.
- Lead and motivate the team to deliver on business goals. He/she is accountable for meeting these goals.
- Work with the team to build business reviews and share them with partner teams, peers, and management regularly.
- Proactively gather, analyze, and share data with management to influence business decisions.
- Ensure removal of any roadblocks that hinder goal achievement with minimal supervision.
- Work with the team to identify and implement solutions and pilots to drive process efficiencies and business goals.
What you need to be successful
- At least 4-5 years of experience and a passion for managing teams and sales.
- Proven B2B sales experience would be an advantage, preferably within F&B, media, advertising, FMCG, and e-commerce sectors.
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Knowledge of Salesforce is a plus.
Who we are
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What's in it for you
What We Offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast-growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
#J-18808-LjbffrSpecialist, Account Management
Posted 11 days ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We are looking for a Specialist, Account Management position to be based in Kuantan, Pahang. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.
Responsibilities:
Responsibilities include, but are not limited to:
- Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
- Monitor accounts and identifying upsell and cross-sell opportunities
- Develop sound strategic marketing plans and ensure consistent growth for the client’s business
- Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
- Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
- Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
- Account Manager will be the main point of contact in all matters relating to client’s concerns & needs
- Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
- Collaborate with various stakeholders to ensure project delivered timely
- Collaborate with internal departments to facilitate client need fulfillment
- 2-3 years’ experience within a client management role preferable
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Outstanding knowledge of MS Office
- Knowledge in Salesforce is a plus
- Ability to speak in other languages would be an added advantage
- Account Management
- Client Relationship Building
- Upselling/Cross-Selling
- E-Commerce
- Revenue Management
- Project Management
- Data Analytics
- Critical Thinking/Problem Solving/Negotiation
What We Offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
- Seniority level Mid-Senior level
- Employment type Full-time
- Industries Software Development and IT Services and IT Consulting
Referrals increase your chances of interviewing at foodpanda by 2x
Get notified about new Account Management Specialist jobs in Kuantan, Pahang, Malaysia .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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About the latest Partnership development Jobs in Malaysia !
Specialist, Account Management
Posted 11 days ago
Job Viewed
Job Description
foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia
Specialist, Account Managementfoodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia
1 week ago Be among the first 25 applicants
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We are looking for multiple Specialist, Account Management positions to be based in Bangsar South. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.
Responsibilities:
Responsibilities include, but are not limited to:
- Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
- Monitor accounts and identifying upsell and cross-sell opportunities
- Develop sound strategic marketing plans and ensure consistent growth for the client’s business
- Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
- Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
- Collaborate with other departments & stakeholders and provide feedback and identifying industry trends
- Account Manager will be the main point of contact in all matters relating to client’s concerns & needs
- Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
- Collaborate with various stakeholders to ensure project delivered timely
- Collaborate with internal departments to facilitate client need fulfillment
- 2-3 years’ experience within a client management role preferable
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Outstanding knowledge of MS Office
- Knowledge in Salesforce is a plus
- Ability to speak in other languages would be an added advantage
- Account Management
- Client Relationship Building
- Upselling/Cross-Selling
- E-Commerce
- Revenue Management
- Project Management
- Data Analytics
- Critical Thinking/Problem Solving/Negotiation
What We Offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
- Seniority level Mid-Senior level
- Employment type Full-time
- Industries Software Development and IT Services and IT Consulting
Referrals increase your chances of interviewing at foodpanda by 2x
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Virtual Account Management Performance Lead - BPOKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR5,000.00 1 month ago
Petaling Jaya, Selangor, Malaysia MYR4,200.00-MYR5,000.00 2 days ago
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#J-18808-LjbffrLead, Account Management
Posted 11 days ago
Job Viewed
Job Description
1 day ago Be among the first 25 applicants
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Johor. This person will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience.
Responsibilities:
These tasks include, but are not limited to:
- Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reporters and provide guidance and training for them to achieve it.
- Lead the team to ensure ad-revenue targets are met month on month
- Lead and motivate the team to deliver on meeting business goals. He/she is accountable to meet business goals for their team.
- Work with the team to build business reviews and share them with partner teams, peers, management on a regular basis
- Proactively gather, analyse, and share data with management to influence business decisions
- Ensure removal of any roadblocks that hinder goal achievement with minimal supervision
- Work with the team to identify and implement solutions and pilots to drive process efficiencies & business goals.
- At least 4-5 years of experience and a passion for managing teams and sales
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Knowledge in Salesforce is a plus
What We Offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
- Seniority level Mid-Senior level
- Employment type Full-time
- Industries Software Development and IT Services and IT Consulting
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Sign in to set job alerts for “Account Management Specialist” roles. Account Manager, Brands and Omnichannel, Large Customer SalesJohor Baharu, Johore, Malaysia MYR2,500.00-MYR3,000.00 5 days ago
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#J-18808-LjbffrCoordinator, Account Management
Posted 11 days ago
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foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.
What You’ll Do
- Operational Support:
- Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
- Promotion Management:
- Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
- Vendor Onboarding:
- Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
- SKU Management:
- Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, pricing accuracy, and updates.
Who You Are
- Highly organized and detail-oriented with a strong sense of ownership.
- Able to manage multiple tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Comfortable working with spreadsheets
- Previous experience in an administrative, operations, or account support role is a plus.
- Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus
- Seniority level Associate
- Employment type Full-time
- Job function General Business
- Industries Software Development and IT Services and IT Consulting
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