7,104 Partner Relations jobs in Malaysia

Job Summary

The Partner Relations Specialist is responsible for sourcing, securing, and managing influencers for brand campaigns. This role ensures smooth execution of influencer collaborations, fosters long-term partnerships, and contributes to Nuffnang's influencer ecosystem initiatives.

Job Responsibilities

• Proactively identify and recruit social media influencers and online celebrities for brand campaigns.
• Continuously research and stay updated on the latest influencers, trends, and emerging personalities in the industry.
• Secure influencers by negotiating competitive and mutually beneficial rates.
• Build and nurture long-term relationships with influencers and content creators.
• Ensure smooth and flawless execution of influencer campaigns as per brand agreements.
• Monitor influencer content to ensure compliance with campaign requirements and client expectations.
• Identify and source new potential partners, including influencers, celebrities, and media personalities.
• Support various influencer ecosystem initiatives such as CSR programs, media collaborations, and live commerce activities.
• Assist in campaign reporting and documentation.
• Provide support for events and activities that require influencer participation.

Job Requirements

• Minimum 1 year of experience in influencer marketing/kol management.
• Familiarity with major social media platforms and influencer trends.
• Proven ability to manage multiple projects and talents in a fast-paced environment.
• Bonus point if you have experience in working with high-profile talents, influencers, or celebrities.
• Strong communication and negotiation skills.
• Ability to build and maintain relationships with influencers.
• Excellent time management and multitasking abilities.
• Attention to detail in campaign execution.
• Knowledge of both macro and micro-influencer segments.

Why Join Us?

Here, we believe in open communication, celebrating diversity, and supporting your personal and professional growth. Here's a little taste of what we offer:

Annual Lifestyle Benefits – Enjoy what you love (Think Netflix, Spotify, YouTube, gym memberships, and more)

Outpatient Medical Claims – We've got you covered when you're feeling under the weather

Group Life Insurance – Peace of mind for hospitalization needs

Flexible Working Hours – Because we know life isn't 9 to 5

Join a globally recognized brand committed to steady and sustained growth, where you'll play a pivotal role in building and maintaining strategic partner relationships. This is an exceptional opportunity to drive partner retention strategies while working in a dynamic, collaborative environment that offers significant career development and performance-based rewards.

Elevate Marketing Services is a globally recognized brand with a strong commitment to steady and sustained growth. They value collaboration, innovation, and excellence in building long-term partnerships while maintaining a supportive work culture that fosters professional development and team success.

• Strategic Partner Retention: Collaborate with the Business Development Officer to design and implement comprehensive partner retention strategies that enhance loyalty, reduce churn, and maximize lifetime value through data-driven approaches.
• Relationship Management Excellence: Serve as the primary point of contact for all partners, nurturing strong relationships through consistent communication, personalized support, and proactive engagement to ensure satisfaction and long-term collaboration.
• Market Intelligence & Analysis: Monitor partner needs, behavior patterns, and usage trends to identify opportunities for upselling, cross-selling, and service customization while staying current on industry trends and competitor strategies.
• Communication & Feedback Management: Solicit valuable partner feedback, communicate marketing promotions and updates effectively, and use insights to tailor initiatives that address concerns and improve partner experiences.
• Performance Monitoring & Issue Resolution: Assess partner satisfaction through KPIs and sentiment analysis, address concerns efficiently, and escalate complex issues when necessary to ensure swift resolution and continuous improvement.
• Cross-Functional Collaboration: Work closely with internal teams including Dealing, Back Office, Compliance, and Platform Engineering to ensure seamless partner experiences and platform improvements based on feedback.

• Educational Background: Bachelor's degree in business or related field with strong foundation in business principles and strategic thinking for effective partner relationship management.
• Professional Experience: Minimum 2 years of experience in business development or partner relations roles, with previous experience in financial services sector being highly desirable for industry understanding.
• Communication Skills: Fluent in Malay and English with Mandarin as an advantage, enabling effective communication with diverse partner base and stakeholders across different markets.
• Technical Proficiency: Strong organizational and analytical skills with keen attention to detail, proficiency in Microsoft Office and partner management software for efficient workflow management.
• Personal Qualities: Self-motivated with high degree of initiative and ambition, able to manage multiple tasks in fast-paced environments while maintaining excellent team communication and building rapport effectively.
• Professional Attributes: Goal-oriented, dynamic, and innovative mindset with proactive approach to problem-solving and continuous improvement in partner relations strategies.

Our client offers an attractive remuneration package and other benefits, such as:

• Performance-based commission structure that rewards high performance and motivates achievement of targets
• Comprehensive medical benefits to ensure your health and wellbeing are well taken care of
• Ongoing training and development opportunities for professional and personal growth guided by experienced colleagues
• Supportive and collaborative work environment with regular team-building activities to foster strong colleague relationships
• Enhanced long-term benefits tailored to your career milestones as you grow with the company

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage all passionate relationship management professionals to apply - your dedication to building strong partnerships and driving results is what matters most to us

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Job Responsibility

• Organized, diligent, detail-oriented, and motivated
• Proactive & willingness to learn
• Able to multitask and meet deadlines base on assigned task
• Excellent in Written and Spoken Language: English, Mandarin (Added Bonus)
• Proficiency in Microsoft Office and Google Suite applications.

Job Requirements

• Source and reach out to the seeders and influencers via social media platforms, Whatsapp, and other communicative channel based on the criteria given.
• Compiling seeders and influencers list based on the requirements given.
• Attend shoots and events as and when needed.
• Provide support for events and activities that require influencer participation.
• Oversee procurement of products for PR kits.
• Assist in packaging and delivery of PR kits to KOLs.
• Manage product fulfillment, ensuring timely and accurate deliveries.
• Coordinate with couriers and internal teams for smooth logistics.
• Compile relevant social media, forums or other community groups available online.
• Execute various tasks across all pillars which include but is not limited to CSR initiatives, Media initiatives, PR initiatives, Academy initiatives, Special projects, and more.

Job Benefits

• Internship allowance
• Work from home once per week
• Opportunity to participate in staff engagement activities
• Training provided

岗位职责:

• 按照公司的销售策略,使用公司提供的资源,和新代理建立并加深合作关系
• 服务和管理现有代理群体,与现有代理保持紧密关系
• 在现有代理的合作基础上深挖并拓展合作空间
• 参与团队协作, 定位目标市场和潜在目标代理群,制定并执行具体的发展开拓计划
• 进行市场信息的收集,及时掌握同行业动态,定期进行竞争对手分析
• 根据市场开发战略计划,完成销售业绩指标

任职要求:

• 商务相关领域本科以上学位
• 有销售经验者优先
• 出色的人际沟通和协调能力
• 出色的客户服务意识
• 有较强的竞争意识,充分关注业绩目标
• 具备较强的市场分析和判断能力
• 有责任心,敬业,能够积极面对工作中的挑战
• 能够适应文化多元的工作环境

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job highlights

Positive team atmosphere, Flat organization, 100+ mil users

Responsibilities

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities

• Manage ER cases including disciplinary issues, misconduct, performance concerns, grievances, redundancies, complex absences to successful resolution.

• Conduct independent investigations, of complex HR-related concerns and apply critical thinking to analyze evidence and make investigative conclusions.

• Provide advice and counsel to businesses on disciplinary and warning actions related to ER cases, policy interpretation and employment practices of the region.

• Maintain required standard of detailed ER case documentation, including investigation reports and issue analysis.

• Curate and deliver relevant training and education to improve HRBP and leader effectiveness and drive better ER decisions.

• Build partnerships with business leaders and HR Business partners to sustain positive employee relations practices.

• Foster strong working relationships with employment legal and investigations to balance risk, calibrate recommendations for decision-making.

• Examine trends to diagnose root causes and develop solutions to enable effective corrective actions.

• Ensure a coordinated and consistent case management approach to handling ER matters.

Qualifications

Minimum Qualifications

• At least 3 years of employee relations experience;

• Demonstrated strong experience in partnering with various key stakeholders and being an effective team player;

• Able to work within a complex, fast paced and challenging business environment;

• Demonstrated strong understanding of the Asia Pacific employment law and regulatory frameworks (exposure to, and a full appreciation of rulings related to disciplinary, warnings or other corrective actions is essential).

Preferred Qualifications

• Able to make good judgement for sensitive, complex and/or ambiguous situations;

• A demonstrated ability to partner effectively with key internal stakeholders including senior business managers;

• Confidence, gravitas and credibility together with a robust and resilient personality;

• Able to handle confidential information in a professional manner;

• Strong communication skills;

• Attention to detail.

Overview

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

Head, Account Management

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Reporting to the Commercial Director, you will form part of the department’s leadership team, helping shape the commercial strategy of foodpanda. You will be leading a National team of team leads and individual Account Managers to manage overall vendor experience and drive business growth.

• Scale the team according to the growing portfolio of partnered brands, manage the team incentive schemes, identify the growth areas to motivate the team in achieving monthly targets
• Ideate and develop growth strategies through cross-functional collaboration e.g. top line growth through vendor commission and/or commercial terms renegotiation
• Maintain and monitor restaurant operational performance metrics to ensure portfolio compliance is aligned with company standards
• Be the local owner of the wide array of deals and promotions packages for partnered restaurants that includes sales and advertising revenue growth. Be involved in the end-to-end process of bringing deals live, including direct communication with restaurant partners when necessary
• Work with internal teams & regional teams to enhance vendor engagement and overall usage experience

• 6-10 years’ experience in account management-related field
• Proven leadership ability, with minimum 5 years' team management experience, to motivate and execute within a fast-paced, aggressive target environment to meet both short- and long-term business objectives
• Prior eCommerce, technology, or F&B experience is highly valued
• Experience in facing C-level externals would be a plus
• Track record of solid data analysis, understanding sales numbers and monitoring daily metrics to drive business process improvement

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

• To perform the coordinating role and focus on specific designated customers of the company and take ownership.
• To participate in customer service reviews, customers satisfaction surveys and making analysis for the designated customers and for Account Management department.
• To proactively providing administrative assistance to the Account Management department.
• To work closely with the account managers to uncover customer requirements, qualify opportunities and propose the right solution.
• To work together with the customer account managers to safeguard strategic relationships with the designated key accounts.
• To review and implement process improvement where applicable.
• To be responsible for special projects as deemed necessary by the management

• Degree with 1-2 years' working experience in logistics or supply chain industry
• Proficiency in MS Office Applications

Expeditors offers excellent benefits:

• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Talent Partner | VDart Malaysia

NOTE: Freshers are welcome to apply and only immediate to 30 days notice period candidates will be considered.

1. Task Prioritization & Compliance: Prioritize daily work tasks to achieve set objectives.
2. Adhere to Standard Operating Procedures (SOPs) in all operational activities.
3. Monitor, report, and review campaign progress, providing weekly/monthly updates to management.
4. Client Relationship & Account Management: Identify and fulfil customer requirements, ensuring timely communication on campaign status and plans.
5. Provide advanced account management support, particularly for Tier 1/Corporate clients.
6. Accurately record and maintain all data related to campaign and communication status.
7. Develop and maintain positive relationships with potential leads and existing consumers.
8. Client Onboarding & Marketing Support: Execute onboarding processes for new consumers, handling and addressing inquiries.
9. Assist overseas clients by liaising with the internal teams during onboarding and marketing campaign execution.
10. Reporting & Performance Tracking: Provide recurring reports to customers on campaign performance.
11. Follow up with consumers on their campaign listing performance and share updated campaign plans as needed.
12. Conduct cold/warm calling to verify potential buyer leads from marketing campaigns before forwarding them to the company internal system.
13. Ensure accuracy of buyer lead information before distribution to clients.
14. Contract & Renewal Management: Proactively discuss renewal opportunities with existing consumers before contract expiration and maintain strong consumer relationships through new contract agreements.

Degree/Diploma in business related preferred

• Software – knowledge in using all Microsoft Office applications, especially PowerPoint and Excel. Salesforce and Tableau experience a plus.
• Communication – Excellent communication skills between internal teams and external clients
• People Management – working with various stakeholders for different accounts, you will need to provide clear goals and guideline to everyone to ensure everyone on the same track

• Entry level

• Full-time

• Information Technology

• IT Services and IT Consulting