24 Paediatric Specialist jobs in Malaysia

Medical Sales Specialist

Kuching, Sarawak VIM MEDICAL SDN BHD

Posted 6 days ago

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Job Description

Attractive salary package and commission scheme

Professional career growth in medical & healthcare industry

Medical and insurance coverage and miscellaneous allowances

Key Responsibilities:-

Job vacancy is available in Kuching.

Responsible for achieving the sales objective for specific medical devices portfolio.

Establish and maintain a fruitful long-term relationship with key opinion leaders and decision makers.

Perform business development, prospecting new accounts and market updates.

Delivering the right product uses and applications to healthcare professionals. Identifying customers' needs and recommending company products that best fulfill those needs.

Work hand in hand with other Product Specialists and support staff to establish and execute plan to increase revenue.

Prepare status reports, including activity, closings, follow-up and adherence to goals.

Participate in marketing events such as seminars, trade shows and exhibitions.

Keep up to date with the latest clinical data and interpret, present and discuss this data with health professionals during presentations.

Follow-up for collection of payment.

Deliver and maintain a high level of friendly service, build good customer rapport and engage customers through consultative selling to achieve a high level of customer satisfaction.

Plan work schedules and weekly and monthly timetables with the area sales team or discuss future targets with the area sales manager

Requirements:-

Fresh graduates are encouraged to apply.

A minimum of 1 year of medical sales experience is an advantage.

Knowledge of MS Office is required.

Excellent verbal and written English, with strong communication and negotiation skills.

Excellent teamwork and networking abilities.

Outstanding presentation skills, with an outgoing and persuasive manner.

Strong organizational and time management skills.

Highly motivated and target-driven, with a proven track record in sales.

Self-motivated, results-oriented, versatile, and resourceful.

Applicants must own a car and be willing to travel within Malaysia as necessary.

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Medical Office Specialist

Borland Groover

Posted 9 days ago

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Job Description

POSITION TITLE: MEDICAL OFFICE SPECIALIST

Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team!

POSITION SUMMARY

The Medical Office Specialist (MOS) at Borland Groover will be the primary point of contact that a patient sees when arriving at the clinic. The MOS will be responsible for providing non-clinical administrative support to the practice, which consists of but is not limited to greeting patients, scheduling appointments, verifying insurance, reviewing patient registration, entering patient information into the practice’s designated electronic health record or practice management system, and requesting and collecting copays/outstanding balances at the time of check-in/check-out. To ensure success, the MOS must provide excellent customer service, display a pleasant demeanor, be helpful and a comforting person as well as exude a willingness to prioritize patient needs within a fast-paced gastroenterology specialty practice

ESSENTIAL JOB FUNCTIONS

  • Greet patients and all other visitors to the clinic and answer any questions they may have.
  • Perform patient intake by verifying intake completion, verifying and scanning medical insurance cards, scanning patient ID, verifying and updating primary care, referring physician, and pharmacy.
  • Verify patient benefits in Phreesia.
  • Answer phone calls, direct calls to appropriate party/department, return calls, and respond to electronic health record tasks.
  • Obtain required co-pays/deductibles from patients.
  • Schedule appointments, tests, and other procedures with any clinic provider, regardless of location.
  • Generate and print patient plans.
  • Refer all patients’ financial requests to the financial counselor or the business office.
  • Distribute all incoming faxes and mail.
  • Scan PAQ documents
  • Call patients to reschedule appointments due to provider schedule changes.
  • Call no-show appointments to attempt to reschedule.
  • Possible travel to other office locations for coverage needs.
  • This job requires access to Personal Health Information (PHI), HIPAA training is required, and HIPAA compliance is expected.
  • Must follow the organization’s Code of Conduct.
  • Must participate in the Compliance Program Initiatives and reporting and Compliance Issues.
  • Other duties assigned
ADDITIONAL RESPONSIBILITIES
  • Supports other members of the clinical team when patient bottlenecks occur, may be asked to assist in bringing patients back to triage, and assure optimal patient flow.
  • Ensure the waiting room and workstations are clean and orderly.
  • Count and log petty cash.
  • Keeps current on the clinic’s various insurance plans.
  • Ensure the message is sent to the appropriate clinical staff (EHR 4-point check)
  • Print and copy all physician dictations.
  • Print any pertinent information as necessary.
  • Notify patients if their physician is expected to be late to the office or running behind in the clinic.
COMPETENCIES
  • Communication - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
  • Problem Solving - The ability to come up with an effective solution to an issue by thinking quickly and coming up with the most reasonable solution.
  • Customer Service Oriented - Able to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.
  • Time-Management - The ability to plan your duties ahead of time and leveraging technology to help you do so efficiently.
  • Collaboration- Exhibiting interpersonal skills, working with others, building trust and communication to complete goals and projects on time to achieve the organization’s shared objectives.
GENERAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Strong customer service skills with both patients and other departments within the practice.
  • Must be able to function in a fast-paced and possibly stressful environment.
  • Accurate Data Entry skills.
  • Ability to operate a computer, copier, fax, and scanner.
  • Microsoft Office, EMR, and other medical software experience preferred.
  • Ability to work independently, in a team environment, and multi-task.
  • Maintain a professional and upbeat attitude.
  • Ability to accurately handle cash.
  • Ability to communicate in English.
EDUCATION AND EXPERIENCE
  • Customer service experience is required.
  • At least one (1) year of experience in a medical office (preferred).
  • Previous GI experience preferred.
PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

  • Sitting: Prolonged periods of sitting at a desk and working on a computer: essential
  • Walking: Must be able to access and navigate each department at the organization’s facilities: essential
  • Pushing/Pulling: marginal
  • Repetitive motion: marginal
  • Reaching: marginal
Emotional Demands
  • Intense customer interaction: essential
Mental/Sensory Demands
  • Health Insurance
  • Vision Insurance
  • 401K Retirement Plan
  • Life Insurance
  • Short- and Long-term disability
  • Profit Sharing
  • Supplemental Insurance
  • Education and Tuition Reimbursement funding
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Paid Holidays
IMPORTANT NOTE

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We thank all applicants for their interest. However, only those selected for an interview will be contacted.

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Medical Product Specialist

Kuching, Sarawak Servier Group

Posted 11 days ago

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Job Description

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Type of Contract: Full-time Employment / Unlimited

Job Requisition ID: 9312

Medical Product Specialist

We are one of the largest private French pharmaceutical companies with a worldwide workforce of 21,000, including 3,000 in Research & Development. Being a research-based multinational phamaceutical company, we believe in contributing to medical progress through research, to satisfy both the needs of the physicians prescribing our products, the patients benefiting from them and to ensure our employees find fulfillment in, and by, their work.

Servier Malaysia is seeking individuals who have strong drive for results, passion for excellence and with high regard for honesty and integrity.

The primary responsibility of the role is to promote our ethical, market leading products to general practitioners, healthcare professionals and pharmacists.

Our Medical Representatives will be accountable in achieving territorial sales and growth target by implementing promotional and sales strategies. They will also ensure consistent implementation of Quality Calls, Promotional Activities and Continuing Medical Education of our partner doctors.

Job Responsibilities:

  • Execute quality calls, promotional activities, and Continuous Medical Education (CME) in accordance with the Company’s policies
  • Build and promote positive working relationships with the HCPs to ensure a strong customer base
  • Facilitate enlistment of the key and newly launched products
  • Actively engage HCPs in disease, product and patient discussion
  • Communicate and convince HCP to prescribe our products as a solution utilizing effective selling skills and clinical data by highlighting
    • Key points on how our products are solutions to the medical and patient need
    • Clear clinical benefits to the patients

Desired Skills, Experience and Requirements:

  • Pharmacist, science graduate or para-medical professional. Alternatively, non-science graduate might be considered with at least three years of successful track record in pharmaceutical sales.
  • Possess a car and a valid driving license.
  • Applicants should be Malaysian citizens or hold relevant residence status.
  • Self-motivated achiever with initiative, enthusiasm to learn and a strong inclination towards sales and marketing.
  • Pleasant and dynamic personality, good communication skills and team mindset.

1) A competitive salary, monthly incentives tied to your performance, transport allowance, medical benefits, and other employee perks.

2) Opportunities for continuous learning and career development through structured training and cross-functional exposure

3) Work in an environment that values integrity, teamwork, and diversity, where your voice is heard, and your contributions matter

4) A successful candidate who meets the requirements can enroll in our 12-month Provisionally Registered Pharmacist (PRP) program.

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Medical Product Specialist

Selangor, Selangor Tech Harvest Capital

Posted 11 days ago

Job Viewed

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Job Description

Selangor, Malaysia ARAH TENANG SDN. BHD.

About the job Medical Product Specialist

Location: Kuala Lumpur, Selangor, Melaka and Terengganu

Responsibilities:
1. Promote the features, benefits, and applications of our orthopedic implantproducts to healthcare professionals through presentations, demonstrations, and educational initiatives.
2. Provide comprehensive product education and training to healthcare professionals, including surgeons, nurses, and operating room staff, to ensure proper use and application of our products.
3. Actively participate in sales activities, including identifying and pursuing sales opportunities, generating leads, and closing sales.
4. Provide ongoing support and assistance to healthcare professionals regarding product inquiries, troubleshooting, and usage guidelines.
5. Stay updated on the latest developments in orthopedic healthcare, medical technologies, and industry trends through continuous learning and professional development activities.

Requirements:
1. Bachelor's Degree in Biomedical Engineering, Biology, Nursing, or related field.
2. 1-2 years of experience in a similar role in the healthcare or medical device industry is preferred. Fresh graduates with relevant internship experience are encourage to apply.
3. Strong skills with a proven track record of achieving sales targets and driving revenue growth is an advantage.
4. Excellent communication and presentation skills, with the ability to effectively convey complex technical information to diverse audiences.
5. Customer-oriented mindset with a focus on building positive relationships and delivering exceptional customer service.
6. Ability to work collaboratively with cross-functional teams, including sales, marketing, and customer support.
7.Strong analytical and problem-solving skills, with the ability to interpret data and market trends to inform decision-making.
8. Willingness to travel within the assigned territory and work flexible hours as needed.

Benefits:
1. Competitive salary and benefits package.
2. Travel allowance for related tasks.
3. Opportunities for career growth and advancement within the company.
4. Ongoing training and development programs

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Medical Product Specialist

Servier Malaysia

Posted 11 days ago

Job Viewed

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Job Description

Date posted: Jul 13, 2025

City: Melaka

Country/Region: MY

Type of Contract: Full-time Employment / Unlimited

Job Requisition ID: 9313

Medical Product Specialist

We are one of the largest private French pharmaceutical companies with a worldwide workforce of 21,000, including 3,000 in Research & Development. Being a research-based multinational phamaceutical company, we believe in contributing to medical progress through research, to satisfy both the needs of the physicians prescribing our products, the patients benefiting from them and to ensure our employees find fulfillment in, and by, their work.

Servier Malaysia is seeking individuals who have strong drive for results, passion for excellence and with high regard for honesty and integrity.

The primary responsibility of the role is to promote our ethical, market leading products to general practitioners, healthcare professionals and pharmacists.

Our Medical Representatives will be accountable in achieving territorial sales and growth target by implementing promotional and sales strategies. They will also ensure consistent implementation of Quality Calls, Promotional Activities and Continuing Medical Education of our partner doctors.

Job Responsibilities:

  • Execute quality calls, promotional activities, and Continuous Medical Education (CME) in accordance with the Company’s policies
  • Build and promote positive working relationships with the HCPs to ensure a strong customer base
  • Facilitate enlistment of the key and newly launched products
  • Actively engage HCPs in disease, product and patient discussion
  • Communicate and convince HCP to prescribe our products as a solution utilizing effective selling skills and clinical data by highlighting
    • Key points on how our products are solutions to the medical and patient need
    • Clear clinical benefits to the patients
Desired Skills, Experience and Requirements:

  • Pharmacist, science graduate or para-medical professional. Alternatively, non-science graduate might be considered with at least three years of successful track record in pharmaceutical sales.
  • Possess a car and a valid driving license.
  • Applicants should be Malaysian citizens or hold relevant residence status.
  • Self-motivated achiever with initiative, enthusiasm to learn and a strong inclination towards sales and marketing.
  • Pleasant and dynamic personality, good communication skills and team mindset.
  • A competitive salary, monthly incentives tied to your performance, transport allowance, medical benefits, and other employee perks.
  • Opportunities for continuous learning and career development through structured training and cross-functional exposure
  • Work in an environment that values integrity, teamwork, and diversity, where your voice is heard, and your contributions matter
  • A successful candidate who meets the requirements can enroll in our 12-month Provisionally Registered Pharmacist (PRP) program.
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Medical Product Specialist

Petaling Jaya, Selangor Servier Malaysia

Posted 11 days ago

Job Viewed

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Job Description

Join to apply for the Medical Product Specialist role at Servier Malaysia

Join to apply for the Medical Product Specialist role at Servier Malaysia

Date posted: Jul 9, 2025

City: Petaling Jaya

Country/Region: MY

Type of Contract: Full-time Employment / Unlimited

Job Requisition ID: 8935

Medical Product Specialist

We are one of the largest private French pharmaceutical companies with a worldwide workforce of 21,000, including 3,000 in Research & Development. Being a research-based multinational phamaceutical company, we believe in contributing to medical progress through research, to satisfy both the needs of the physicians prescribing our products, the patients benefiting from them and to ensure our employees find fulfillment in, and by, their work.

Servier Malaysia is seeking individuals who have strong drive for results, passion for excellence and with high regard for honesty and integrity.

The primary responsibility of the role is to promote our ethical, market leading products to general practitioners, healthcare professionals and pharmacists.

Our Medical Representatives will be accountable in achieving territorial sales and growth target by implementing promotional and sales strategies. They will also ensure consistent implementation of Quality Calls, Promotional Activities and Continuing Medical Education of our partner doctors.

A successful candidate who meets the requirements can enroll in our 12-month Provisionally Registered Pharmacist (PRP) program.

Job Responsibilities:

  • Execute quality calls, promotional activities, and Continuous Medical Education (CME) in accordance with the Company’s policies
  • Build and promote positive working relationships with the HCPs to ensure a strong customer base
  • Facilitate enlistment of the key and newly launched products
  • Actively engage HCPs in disease, product and patient discussion
  • Communicate and convince HCP to prescribe our products as a solution utilizing effective selling skills and clinical data by highlighting
    • Key points on how our products are solutions to the medical and patient need
    • Clear clinical benefits to the patients
Desired Skills, Experience and Requirements:

  • Pharmacist, science graduate or para-medical professional. Alternatively, non-science graduate might be considered with at least three years of successful track record in pharmaceutical sales.
  • Possess a car and a valid driving license.
  • Applicants should be Malaysian citizens or hold relevant residence status.
  • Self-motivated achiever with initiative, enthusiasm to learn and a strong inclination towards sales and marketing.
  • Pleasant and dynamic personality, good communication skills and team mindset.
  • A competitive salary, monthly incentives tied to your performance, transport allowance, medical benefits, and other employee perks.
  • Opportunities for continuous learning and career development through structured training and cross-functional exposure
  • Work in an environment that values integrity, teamwork, and diversity, where your voice is heard, and your contributions matter
  • A successful candidate who meets the requirements can enroll in our 12-month Provisionally Registered Pharmacist (PRP) program.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Pharmaceutical Manufacturing

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Medical Product Specialist

Servier Group

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Select how often (in days) to receive an alert:

Type of Contract: Full-time Employment / Unlimited

Job Requisition ID: 9313

Medical Product Specialist

We are one of the largest private French pharmaceutical companies with a worldwide workforce of 21,000, including 3,000 in Research & Development. Being a research-based multinational pharmaceutical company, we believe in contributing to medical progress through research, to satisfy both the needs of the physicians prescribing our products, the patients benefiting from them, and to ensure our employees find fulfillment in their work.

Servier Malaysia is seeking individuals who have a strong drive for results, a passion for excellence, and a high regard for honesty and integrity.

The primary responsibility of this role is to promote our ethical, market-leading products to general practitioners, healthcare professionals, and pharmacists.

Our Medical Representatives will be accountable for achieving territorial sales and growth targets by implementing promotional and sales strategies. They will also ensure the consistent implementation of Quality Calls, Promotional Activities, and Continuing Medical Education of our partner doctors.

Job Responsibilities:

  • Execute quality calls, promotional activities, and Continuing Medical Education (CME) in accordance with the company’s policies.
  • Build and promote positive working relationships with healthcare professionals to ensure a strong customer base.
  • Facilitate the enlistment of key and newly launched products.
  • Actively engage healthcare professionals in disease, product, and patient discussions.
  • Communicate and convince healthcare professionals to prescribe our products as solutions, utilizing effective selling skills and clinical data by highlighting:
    • Key points on how our products address medical and patient needs.
    • Clear clinical benefits to patients.

Desired Skills, Experience, and Requirements:

  • Pharmacist, science graduate, or paramedical professional. Alternatively, non-science graduates may be considered with at least three years of successful track record in pharmaceutical sales.
  • Possess a car and a valid driving license.
  • Applicants should be Malaysian citizens or hold relevant residence status.
  • Self-motivated achiever with initiative, enthusiasm to learn, and a strong inclination towards sales and marketing.
  • Pleasant and dynamic personality, good communication skills, and a team mindset.

Benefits include:

  1. A competitive salary, monthly incentives tied to performance, transport allowance, medical benefits, and other employee perks.
  2. Opportunities for continuous learning and career development through structured training and cross-functional exposure.
  3. Work in an environment that values integrity, teamwork, and diversity, where your voice is heard, and your contributions matter.
  4. A successful candidate who meets the requirements can enroll in our 12-month Provisionally Registered Pharmacist (PRP) program.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Medical Office Specialist

Butterworth, Pulau Pinang Borland Groover

Posted today

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Job Description

POSITION TITLE: MEDICAL OFFICE SPECIALIST Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team! POSITION SUMMARY The Medical Office Specialist (MOS) at Borland Groover will be the primary point of contact that a patient sees when arriving at the clinic. The MOS will be responsible for providing non-clinical administrative support to the practice, which consists of but is not limited to greeting patients, scheduling appointments, verifying insurance, reviewing patient registration, entering patient information into the practice’s designated electronic health record or practice management system, and requesting and collecting copays/outstanding balances at the time of check-in/check-out. To ensure success, the MOS must provide excellent customer service, display a pleasant demeanor, be helpful and a comforting person as well as exude a willingness to prioritize patient needs within a fast-paced gastroenterology specialty practice ESSENTIAL JOB FUNCTIONS Greet patients and all other visitors to the clinic and answer any questions they may have. Perform patient intake by verifying intake completion, verifying and scanning medical insurance cards, scanning patient ID, verifying and updating primary care, referring physician, and pharmacy. Verify patient benefits in Phreesia. Answer phone calls, direct calls to appropriate party/department, return calls, and respond to electronic health record tasks. Obtain required co-pays/deductibles from patients. Schedule appointments, tests, and other procedures with any clinic provider, regardless of location. Generate and print patient plans. Refer all patients’ financial requests to the financial counselor or the business office. Distribute all incoming faxes and mail. Scan PAQ documents Call patients to reschedule appointments due to provider schedule changes. Call no-show appointments to attempt to reschedule. Possible travel to other office locations for coverage needs. This job requires access to Personal Health Information (PHI), HIPAA training is required, and HIPAA compliance is expected. Must follow the organization’s Code of Conduct. Must participate in the Compliance Program Initiatives and reporting and Compliance Issues. Other duties assigned ADDITIONAL RESPONSIBILITIES

Supports other members of the clinical team when patient bottlenecks occur, may be asked to assist in bringing patients back to triage, and assure optimal patient flow. Ensure the waiting room and workstations are clean and orderly. Count and log petty cash. Keeps current on the clinic’s various insurance plans. Ensure the message is sent to the appropriate clinical staff (EHR 4-point check) Print and copy all physician dictations. Print any pertinent information as necessary. Notify patients if their physician is expected to be late to the office or running behind in the clinic. COMPETENCIES

Communication -

Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Problem Solving -

The ability to come up with an effective solution to an issue by thinking quickly and coming up with the most reasonable solution. Customer Service Oriented -

Able to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers. Time-Management -

The ability to plan your duties ahead of time and leveraging technology to help you do so efficiently. Collaboration-

Exhibiting interpersonal skills, working with others, building trust and communication to complete goals and projects on time to achieve the organization’s shared objectives. GENERAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Strong customer service skills with both patients and other departments within the practice. Must be able to function in a fast-paced and possibly stressful environment. Accurate Data Entry skills. Ability to operate a computer, copier, fax, and scanner. Microsoft Office, EMR, and other medical software experience preferred. Ability to work independently, in a team environment, and multi-task. Maintain a professional and upbeat attitude. Ability to accurately handle cash. Ability to communicate in English. EDUCATION AND EXPERIENCE

Customer service experience is required. At least one (1) year of experience in a medical office (preferred). Previous GI experience preferred. PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands Sitting: Prolonged periods of sitting at a desk and working on a computer: essential Walking: Must be able to access and navigate each department at the organization’s facilities: essential Pushing/Pulling: marginal Repetitive motion: marginal Reaching: marginal Emotional Demands

Intense customer interaction: essential Mental/Sensory Demands

Health Insurance Vision Insurance 401K Retirement Plan Life Insurance Short- and Long-term disability Profit Sharing Supplemental Insurance Education and Tuition Reimbursement funding Employee Assistance Program (EAP) Paid Time Off (PTO) Paid Holidays IMPORTANT NOTE

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We thank all applicants for their interest. However, only those selected for an interview will be contacted.

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Medical Information Specialist - EMEA

Kedah, Kedah Alcon

Posted 11 days ago

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Join to apply for the Medical Information Specialist - EMEA role at Alcon

4 days ago Be among the first 25 applicants

Join to apply for the Medical Information Specialist - EMEA role at Alcon

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At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Medical Information Specialist , you will be responsible for day-to-day case management of unsolicited medical inquiries from eye care professionals and consumers, including intake, follow-up, documentation, development and provision of responses involving Alcon device products. You will support EMEA region , while based in Cornella de Llobregat, Barcelona. In this role, a typical day will include:

  • Provide accurate and timely responses to medical and scientific inquiries from healthcare professionals, patients, and internal stakeholders.
  • Utilize approved resources and databases to ensure information is current and compliant with regulatory standards.
  • Ensures customer satisfaction while maintaining an understanding of information/data required to be collected for technical and medical inquiries to confirm compliance.
  • Create and update reference documents, FAQs, and other medical information materials.
  • Ensures all materials are reviewed and approved according to company policies and regulatory requirements.
  • Collaborate with cross-functional teams, including R&D, regulatory affairs, and marketing, to provide medical insights and support product development initiatives.
  • Deliver Medical Information support at professional congresses, as necessary
  • Identify and report adverse events and product complaints in accordance with regulatory requirements and company policies.
  • Collaborate with pharmacovigilance and quality assurance teams to ensure proper documentation and follow-up
  • Stay updated on industry trends, regulatory changes, and best practices in medical information.
  • Holds a working knowledge of Alcon products for assigned franchise/therapeutic area(s) and corresponding labeling (Product Inserts, DFUs, User manuals, etc.), ocular anatomy, common

WHAT YOU’LL BRING TO ALCON:

  • Medical/clinical experience (MD, OD, PharmD, RN, Ophthalmic surgical nurse, licensed optician, pharmaceutical experience preferred. Prior experience in pharmaceutical or medical device Medical Information preferred.
  • Bachelor’s degree in science, Pharmaceutical or equivalent years of education/experience required.
  • PHD would bannd advantage
  • Multilingual person: fluent English and Spanish (native or C1/C2) required, German and/or French in addition is a plus)
  • Minimum: 5 years’ experience in the Medical Device & Pharmaceutical industry with customer interaction.
  • Excellent verbal and written communication skills, including technical and/or response writing. Experience in medical information, PC skills and associated MS Windows/Office programs.
  • in office role based in Cornella de Llobregat

HOW YOU CAN THRIVE AT ALCON:

  • Competitive salary
  • Comprehensive benefits package
  • Training and continuous development; Be part of a high performing leader in ophthalmology company with a lot of opportunities to further develop your professional career.
  • International exposure
  • Open, friendly and collaborative culture

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Find Jobs for Contingent Worker

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Health Care Provider
  • Industries Medical Equipment Manufacturing

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Medical Information Specialist - EMEA

Kedah, Kedah Alcon

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Alcon Get AI-powered advice on this job and more exclusive features. At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Medical Information Specialist , you will be responsible for day-to-day case management of unsolicited medical inquiries from eye care professionals and consumers, including intake, follow-up, documentation, development and provision of responses involving Alcon device products. You will support

EMEA region , while based in Cornella de Llobregat, Barcelona. In this role, a typical day will include:

Provide accurate and timely responses to medical and scientific inquiries from healthcare professionals, patients, and internal stakeholders. Utilize approved resources and databases to ensure information is current and compliant with regulatory standards. Ensures customer satisfaction while maintaining an understanding of information/data required to be collected for technical and medical inquiries to confirm compliance. Create and update reference documents, FAQs, and other medical information materials. Ensures all materials are reviewed and approved according to company policies and regulatory requirements. Collaborate with cross-functional teams, including R&D, regulatory affairs, and marketing, to provide medical insights and support product development initiatives. Deliver Medical Information support at professional congresses, as necessary Identify and report adverse events and product complaints in accordance with regulatory requirements and company policies. Collaborate with pharmacovigilance and quality assurance teams to ensure proper documentation and follow-up Stay updated on industry trends, regulatory changes, and best practices in medical information. Holds a working knowledge of Alcon products for assigned franchise/therapeutic area(s) and corresponding labeling (Product Inserts, DFUs, User manuals, etc.), ocular anatomy, common

WHAT YOU’LL BRING TO ALCON:

Medical/clinical experience (MD, OD, PharmD, RN, Ophthalmic surgical nurse, licensed optician, pharmaceutical experience preferred. Prior experience in pharmaceutical or medical device Medical Information preferred. Bachelor’s degree in science, Pharmaceutical or equivalent years of education/experience required. PHD would bannd advantage Multilingual person: fluent English and Spanish (native or C1/C2) required, German and/or French in addition is a plus) Minimum: 5 years’ experience in the Medical Device & Pharmaceutical industry with customer interaction. Excellent verbal and written communication skills, including technical and/or response writing. Experience in medical information, PC skills and associated MS Windows/Office programs. in office role based in Cornella de Llobregat

HOW YOU CAN THRIVE AT ALCON:

Competitive salary Comprehensive benefits package Training and continuous development; Be part of a high performing leader in ophthalmology company with a lot of opportunities to further develop your professional career. International exposure Open, friendly and collaborative culture

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Health Care Provider Industries Medical Equipment Manufacturing Referrals increase your chances of interviewing at Alcon by 2x Sign in to set job alerts for “Medical Information Specialist” roles.

Medical Information Specialist - English/French/Spanish ( Remote Spain))

Medical Affairs & Regulatory Senior Executive

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