What Jobs are available for Organizational Support in Malaysia?

**Additional Information**
**Job Number**
**Job Category** Administrative
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Club Lounge Assistant Manager/ Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members' journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Club paying and Elite members.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Elite Appreciation, Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite members on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Assists with energy conservation efforts by monitoring compliance during property tours.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Responds to and handles guest problems and complaints.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
- Ensures employees understand customer service expectations and parameters.
- Interacts with guests to obtain feedback on product quality and service levels.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.
**What will I be doing?**
As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Assist with overseeing Housekeeping/Laundry operations
+ Operate within departmental budgets through effective stock and cost controls and well managed schedules
+ Support departmental targets and objectives, work schedules, budgets, and policies and procedures
+ Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
+ Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
+ Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
+ Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
+ Ensure team members have an up-to-date knowledge of all room categories and amenities
+ Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
+ Ensure staffing levels cover business demands
+ Ensure ongoing training to support the Executive Housekeeper
+ Ensure communication meetings are conducted
+ Manage staff performance issues in compliance with company policies and procedures
+ Support managing, training and developing the team
+ Deputise in absence of the Executive Housekeeper
+ Provide excellent guest service
+ Assist other departments wherever necessary
**What are we looking for?**
An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
+ A high school certificate or equivalent
+ High level of commercial awareness and cost control capabilities
+ Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
+ Excellent leadership, interpersonal and communication skills
+ Committed to delivering high levels of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Knowledge of Workplace, Health, Safety and Hygiene is essential
+ Strong communication skills
+ A passion for delivering exceptional levels of guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Familiar with Property Management Systems
+ Experience managing a department and Profit and Loss account
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Housekeeping and Laundry_
**Title:** _Assistant Executive Housekeeper_
**Location:** _null_
**Requisition ID:** _HOT0C1RC_
**EOE/AA/Disabled/Veterans**

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
An Assistant Executive Housekeeper will assist the Executive Housekeeper in the operation of the Housekeeping department and stand in as the Executive Housekeeper in his / her absence.
**What will I be doing?**
As the Assistant Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards:
- Assist the Executive Housekeeper to institute department SOP and P&P, directing activities of Housekeeping's daily operation to maintain and improve high cleaning standards of guestrooms and public areas as well as courteous service to guests.
- Supervise department trainings, methods and procedures for development of team members.
- Supervise team members, Floor Supervisors and Room Attendants on guest floors and public areas.
- Draw up a balanced schedule for team members based on the hotel business' needs.
- Evaluate the daily performance of the assigned team members during operation.
- Regularly inspect vacant and occupied guestrooms, guest floor areas and back stairways to ensure cleaning standards are maintained.
- Supervise daily laundry operation in the absence of the Executive Housekeeper.
- Drive daily briefings with Floor Managers and Floor Supervisors, informing them about daily VIP arrivals, guests' complaints and special assignments etc.
- Assist the Executive Housekeeper to hold regular housekeeping communication meetings to discuss team members' feedback, rectify errors for improvement, communicate all special instructions and happenings within the hotel as well as to hold daily morning briefings.
- Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep subordinates informed of any Management's decision in the absence of the Executive Housekeeper.
- Maintain effective communication with Engineering for repairing and maintaining of guest rooms and ensure rooms are in good condition at all times.
- Consult with Front Office regarding room blocking for special repairing or deep cleaning and return it for sale quickly.
- Assist the Executive Housekeeper and give advice of annual housekeeping budgets.
- Make sure all purchased items optimize department expense and meet hotel budget.
- Responsible for all supplies and stock replenishments.
- Ensure team members adhere to the hotel's security and emergency policies and procedures.
- Perform duties assigned by the Management when necessary.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
An Assistant Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Local Malaysian citizen.
- 3 years as a Floor Supervisor or 1 year as an Assistant Floor Manager / Floor Manager.
- Responsive and customer focused.
- Able to derive excellence as well as the routine work.
- Communicate effectively and clearly.
- Good listener and considerate to the concerns of others.
- Strong training, leadership and people management skills.
- Guest oriented and able to confidently build and exceed service standards.
- Strong interpersonal skills and possess an attention to details.
- Good knowledge of housekeeping areas such as guest floor area and public area operation basics.
- Fluent spoken English and Bahasa to meet business needs. Other languages will be an added advantage.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Housekeeping and Laundry_
**Title:** _Assistant Executive Housekeeper_
**Location:** _null_
**Requisition ID:** _HOT0BZVS_
**EOE/AA/Disabled/Veterans**

1. Assisting in prepare all the sales related documentation such as quotation, sales order and others.

2. Courier the product sample to customer after received from another department

3. Cooperate with external sales and also others department and ensure delivery the finished good in expected time.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Sheraton Johor Bahru, 05-01A Menara SKS Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 1 year experience in the housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Assisting in Managing Housekeeping Operations**
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.
**Managing Departmental Costs**
- Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Conducting Human Resources Activities**
- Participates as needed in the investigation of employee accidents.
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Observes service behaviors of employees and provides feedback to individuals.
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Company Background

We are representing our client in the hospitality industry. They are looking for experienced Executive Assistant & Personal Assistant to CEO (2 vacancies) based in Sungai Long, Kajang.

Working hours: 8.30am - 5.30pm (Mon - Fri)

Key Responsibilities

Responsibilities:

• Provide comprehensive support to the CEO in both business and personal matters.
• Manage calendars, appointments, meetings, and travel arrangements.
• Handle correspondence, prepare documents, and take meeting notes.
• Compile, sort and analyse data, assist with financial understanding and reporting.
• Conduct online research and collect information to support decision-making.
• Organize files, maintain records, and ensure smooth day-to-day operations.
• Oversee and coordinate administrative tasks; liaise with internal teams when required.
• Run errands and handle ad-hoc tasks to optimize the CEOs time.

Requirements:

• Proven experience as an Executive Assistant, Personal Assistant, or similar role.
• For Executive Assistant role: candidates with Accounting or Finance background are preferred.
• Strong organizational and multitasking skills.
• Good communication and interpersonal skills.
• Excellent command of English and Mandarin to effectively communicate with diverse client base and stakeholders.
• Ability to work with discretion, confidentiality, and attention to detail.
• Proficient in Microsoft Office / Google Workspace.
• Able to manage both business and personal tasks efficiently.

Interested candidates, please apply online or send your updated resume to revathiy(at)talentrecruit.com.my

Only shortlisted candidates will be notified.

To manage and maintain the company’s IT infrastructure and office systems. This role involves configuring and troubleshooting network services (DNS, DHCP), managing user access and security, and providing daily IT support to employees. The candidate will also handle email systems (Office 365), website and hosting support, and ensure proper system monitoring and documentation.



Key Responsibilities

Network Administration & Security

• Manage and troubleshoot DNS, DHCP, and IP address configurations.

• Oversee user authentication, access control, and group policy management.

• Enforce IT security policies and monitor system alerts.

Office IT & User Support

• Set up and maintain workstations, laptops, and user profiles.

• Provide Level 1 & 2 support for hardware, software, and Windows-related issues.

• Troubleshoot LAN/Wi-Fi connectivity and switch port configurations.

Email & Communication Systems

• Configure and support Microsoft Outlook and Office 365 (POP/IMAP/Exchange).

• Resolve issues related to login errors, email delivery, shared mailboxes, and MFA.

Website & Hosting Management

• Handle basic troubleshooting for website, DNS, and SSL certificate issues.

• Manage domain names, renewals, and hosting services.

• Send reminders for domain and SSL renewals.

System Maintenance & Documentation

• Monitor system logs, perform backups, and schedule patch updates.

• Maintain up-to-date documentation of IT infrastructure and assets.

• Track inventory of hardware, software licenses, and network equipment.



Required Skills & Qualifications

• Proficiency in DNS, DHCP, Windows & Linux (desktop/server) systems.

• Strong knowledge of Microsoft Outlook and Office 365 troubleshooting.

• Basic PowerShell scripting and general network diagnostics (ping, tracert, ipconfig).

• Familiarity with domain, email, and web hosting environments.

• Strong written and verbal communication skills in English.

• Ability to explain technical issues to non-technical users.

• Detail-oriented, organized, and capable of producing clear documentation.

We are hiring: Personal Assistant cum Marketing Executive.



Fluent in English & Mandarin

Experience in brand operations & marketing (online/offline)

Presentable, strong execution, communication & confidentiality

Open to both male & female candidates

Salary: RM5,000- RM8000



Responsibilities:

* Support the daily tasks of CEO & ensure smooth operations

* Assist in brand promotion & strategy execution

* Coordinate across departments