912 Order Taking jobs in Malaysia

(Basic + Commission) Basic: RM2,500 - RM3,500 (Depends on experience)

Full Time

Job Description

The backbone of the sales team — The Sales Support Team

Be one of our most important teams that turns ideas into reality! We value opportunities to grow here.

You will act as a point of communication and coordinate with our vendors and suppliers. To be successful in this role, you should understand the value of self-learning and teamwork in delivering results in a fast-paced and dynamic environment.

Responsibilities:

1. Able to deliver error-free reports by deadline.
2. Able to prioritize tasks.
3. Maintain and update sales and customer records/database/reports.
4. Assist the sales team in all aspects of sales processes, documentation, and administrative support.
5. Flexible working hours (5 days in shifts).
6. Opportunity for increment every 6 months.
7. Learning and development opportunities in an environment with a young and energetic team.
8. Sales or real estate experience is welcomed.
9. Relevant work experience is a plus.
10. Fluent in English and Malay; Chinese is a plus.
11. Fresh graduates are also encouraged to apply.

Apricity Sdn Bhd
202201016951 (1462648-M)

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Req ID 81242 | Petaling Jaya, Malaysia, ZF Sales and Service (Malaysia) Sdn. Bhd.

Job Description

Internal Title: Customer Competence Center Representative

Your tasks include:

1. Serve as the main contact for customer orders, handling order placement, processing (EDI, online, manual), and issue resolution within the ASEAN region.
2. Maintain customer data and processes in ERP/CRM systems.
3. Manage support for intercompany pricing, back-orders, and claims.
4. Coordinate order-related communication with internal teams (SPOKE) regarding deviations from deadlines.
5. Create and distribute evaluations and statistics (sales, turnover, etc.) for internal and external bodies (e.g., customers), support data analysis, and develop suggestions for optimization. Provide insights to the local SPOKE team.
6. Promote and assist with online ordering platforms.

Your profile:

• Minimum 3 years of commercial experience and 3 years of customer support.
• Demonstrated problem-solving skills.
• Experience with CRM systems (Salesforce/SAP).
• Excellent interpersonal, networking, and communication skills.
• Customer-focused mindset with a passion for delivering exceptional service.

Join our ZF team as a Sales Support specialist. Apply now!

Contact

Ying Li

+86 21 3761 7039

#J-18808-Ljbffr

Join to apply for the Sales Support role at Steel Recon Industries Sdn. Bhd.

2 days ago Be among the first 25 applicants

Join to apply for the Sales Support role at Steel Recon Industries Sdn. Bhd.

Get AI-powered advice on this job and more exclusive features.

Steel Recon Industries Sdn. Bhd. provided pay range

This range is provided by Steel Recon Industries Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Responsibility

Join SRI's sales team as an internal sales support member where your daily responsibilities will enable you to liaise with our wide network of customers. The candidate is strongly encouraged to be self motivated and able to work well within a team to achieve group sales targets.

• To assist with day to day operational activities such as invoicing, product requisition, inventory management and monitoring of customer orders and communicate with the sales department on these matters.
• To successfully communicate internally with production, purchasing, inventory and logistics departments to facilitate the delivery of goods.
• To perform general paperwork such as generating sales reports, inventory reports and to keep all filing in the department up to date and in order.
• To answer incoming calls; taking messages and re-directing calls as required.
• To support the sales department with other administrative tasks
  
  

Job Requirements

Opportunity to liaise with clients and relevant authorities regarding design specifications and requirements

Qualification Requirements

• A Diploma in Mechanical Engineering will be an advantage.
• Minimum SPM or equivalent; fresh graduates are encouraged to apply.
• Able to speak in English and Bahasa Malaysia
• Excellent organizational and multitasking skills.
• Strong attention to detail with the ability to learn fire system design software.
  
  

Benefits

Job Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance
  
  

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Company Trip
• Annual Bonus

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Industries Manufacturing

Referrals increase your chances of interviewing at Steel Recon Industries Sdn. Bhd. by 2x

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(Basic + Commission) Basic: RM2,500 - RM3,500 (Depends on experience) Full Time Job Description

The backbone of the sales team — The Sales Support Team Be one of our most important teams that turns ideas into reality! We value opportunities to grow here. You will act as a point of communication and coordinate with our vendors and suppliers. To be successful in this role, you should understand the value of self-learning and teamwork in delivering results in a fast-paced and dynamic environment. Responsibilities:

Able to deliver error-free reports by deadline. Able to prioritize tasks. Maintain and update sales and customer records/database/reports. Assist the sales team in all aspects of sales processes, documentation, and administrative support. Flexible working hours (5 days in shifts). Opportunity for increment every 6 months. Learning and development opportunities in an environment with a young and energetic team. Sales or real estate experience is welcomed. Relevant work experience is a plus. Fluent in English and Malay; Chinese is a plus. Fresh graduates are also encouraged to apply. Apricity Sdn Bhd 202201016951 (1462648-M)

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Join to apply for the

Sales Support

role at

Steel Recon Industries Sdn. Bhd. 2 days ago Be among the first 25 applicants Join to apply for the

Sales Support

role at

Steel Recon Industries Sdn. Bhd. Get AI-powered advice on this job and more exclusive features. Steel Recon Industries Sdn. Bhd. provided pay range

This range is provided by Steel Recon Industries Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Job Responsibility

Join SRI's sales team as an internal sales support member where your daily responsibilities will enable you to liaise with our wide network of customers. The candidate is strongly encouraged to be self motivated and able to work well within a team to achieve group sales targets.

To assist with day to day operational activities such as invoicing, product requisition, inventory management and monitoring of customer orders and communicate with the sales department on these matters. To successfully communicate internally with production, purchasing, inventory and logistics departments to facilitate the delivery of goods. To perform general paperwork such as generating sales reports, inventory reports and to keep all filing in the department up to date and in order. To answer incoming calls; taking messages and re-directing calls as required. To support the sales department with other administrative tasks

Job Requirements

Opportunity to liaise with clients and relevant authorities regarding design specifications and requirements

Qualification Requirements

A Diploma in Mechanical Engineering will be an advantage. Minimum SPM or equivalent; fresh graduates are encouraged to apply. Able to speak in English and Bahasa Malaysia Excellent organizational and multitasking skills. Strong attention to detail with the ability to learn fire system design software.

Benefits

Job Benefits

Commission and bonus Nearby public transport Central location Casual dress code Free snacks / Happy hours Company trips Medical insurance

Additional Benefits

Annual Leave Medical and Hospitalisation Leave EPF / SOCSO / PCB Medical Insurance Training Provided Company Trip Annual Bonus

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Industries Manufacturing Referrals increase your chances of interviewing at Steel Recon Industries Sdn. Bhd. by 2x Sign in to set job alerts for “Sales Support Specialist” roles.

Shah Alam, Selangor, Malaysia 23 hours ago Sales Admin Executive (Property Division)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Sales Support & Admin - Senior Process Executive

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Req ID 81242 | Petaling Jaya, Malaysia, ZF Sales and Service (Malaysia) Sdn. Bhd.

Job Description Internal Title:

Customer Competence Center Representative

Your tasks include:

Serve as the main contact for customer orders, handling order placement, processing (EDI, online, manual), and issue resolution within the ASEAN region.

Maintain customer data and processes in ERP/CRM systems.

Manage support for intercompany pricing, back-orders, and claims.

Coordinate order-related communication with internal teams (SPOKE) regarding deviations from deadlines.

Create and distribute evaluations and statistics (sales, turnover, etc.) for internal and external bodies (e.g., customers), support data analysis, and develop suggestions for optimization. Provide insights to the local SPOKE team.

Promote and assist with online ordering platforms.

Your profile:

Minimum 3 years of commercial experience and 3 years of customer support.

Demonstrated problem-solving skills.

Experience with CRM systems (Salesforce/SAP).

Excellent interpersonal, networking, and communication skills.

Customer-focused mindset with a passion for delivering exceptional service.

Join our ZF team as a Sales Support specialist. Apply now!

Contact Ying Li

+86 21 3761 7039

#J-18808-Ljbffr

Req ID 81242|Petaling Jaya, Malaysia,ZF Sales and Service (Malaysia) Sdn. Bhd. Job Description

internal title: Customer Competence Center Representative Your task: 1) Serve as the main contact for customer orders, handling order placement, processing (EDI, online, manual), and issue resolution within ASEAN region. 2) Maintain customer data and processes in ERP/CRM systems, 3) Manage support intercompany pricing, back-orders, and claims. 4) Coordination on order-related communication with the internal teams (SPOKE) on deviations from deadlines. 5) Creation and distribution of evaluations and statistics (sales, turnover, etc.) for internal and external bodies (e.g. customers), support in analyzing and evaluating data, development of suggestions for optimization. Supply insights to local SPOKE team. 6) Promote and assist with online ordering platforms. Your profile: Minimum3 years Commercial experience and 3 years customer support

Demonstrated problem-solving skills

Experienced in CRM system (Salesforce/SAP)

Excellent interpersonal, networking and communication skills

Customer-focused mindset with a passion for delivering exceptional service.

Be part of our ZF team as Sales Support and apply now! Contact Ying Li +86 21 3761 7039

#J-18808-Ljbffr

Who We Are Looking For

We are looking for a dynamic and service-oriented individual to join USANA as a Customer Service Representative, based in Malaysia. While the role is located in Malaysia, it is specifically dedicated to supporting our Singapore-based Brand Partners and customers through calls and emails. In this role, you will be responsible for delivering exceptional customer service that reflects and upholds USANA’s strong reputation. Your key responsibilities will include responding to customer inquiries and requests, processing orders and new applications, and resolving issues or concerns in a prompt and professional manner.

What You Will Do as a USANA Customer Representative

Responsibilities:

• Responding or making follow-up calls or emails to customers to learn about and address their needs, complaints, or other issues with products or business.
• Process orders, refunds, forms, and application; including proper documentation according to standard operating procedures.
• Responding efficiently and accurately to Brand partners or customers, explaining Company’s policies and procedures together with possible solutions, to help the customers feel supported and valued.
• Building relationship with Brand partners or customers and listening to their feedback or concerns to improve Brand partners and customer retention.
• Equipped with strong knowledge of products, Company’s mobile apps, and intranet to support Brand partners or customers and provide guidance if needed.
• Providing recommendations or upselling products or business solutions that may better suit Brand partners’ or customers’ needs.
• Identify and escalate issues to overseeing supervisor.
• Understanding and striving to meet or exceed call centre metrics while providing excellent, consistent customer service.
• Regularly updates job knowledge by studying new product descriptions and actively participate in training opportunities.

Working Hours:

Monday to Friday, 11:00 AM – 8:00 PM

Qualifications/Knowledge, Skills & Abilities Requirements:

• Diploma with minimum 2 years customer service experience preferred.
• Superior listening, verbal, and written communication skills in both English and Mandarin.
• Mandarin speaking candidates are encouraged to apply as job require dealing with Chinese speaking customers.
• Ability to handle stressful situation appropriately.
• Customer-oriented with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Basic computer knowledge and working knowledge of order entry system.
• Will be based in USANA Malaysia office situated in Bangsar South, Kuala Lumpur.

About USANA

Since 1992, USANA has provided the world with the highest-quality products focused on nutritional supplements, skincare, and a healthy lifestyle. But our commitment to excellence goes far beyond our products. USANA is dedicated to share our vision of health by empowering a global family of incredible employees based in more than 20 different markets around the world.

Community is at our core. It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through initiatives like our Diversity, Equity, and Inclusion Council, we create a company culture where all members of the USANA Family feel cared for, included, and valued.

USANA employees do more than work for our company––we embody the culture, and we live our company values: Excellence, Integrity, Health, and Community. We are committed to doing whatever it takes to ensure USANA’s direct-selling Associates are supplied with whatever they need to become successful.

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Concentrix Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Specialist, Sales Support role at Concentrix

Concentrix Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 day ago Be among the first 25 applicants

Join to apply for the Specialist, Sales Support role at Concentrix

Job Description

The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.

• Prepare quotes, contracts, and RFP/RFI responses
• Maintain quote documentation with accurate pricing and configurations
• Maintain sales demonstration tools and applications in support of sales teams
• Work within a few sources of data/systems to produce an outcome with some variability
• Practice a moderate level of independent judgement to make decisions
• Develop and deliver sales presentations and/or trainings in a professional and effective manner
• Maintain up-to-date awareness of company activities and industry trends
• Provide consistent follow up on opportunities or inquiries
• Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
• Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
• Identify and summarize moderately complex issues for management review
• Work with teams and report directly to Support Manager
  
  

Job Title:

Specialist, Sales Support

Job Description

The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.

• Prepare quotes, contracts, and RFP/RFI responses
• Maintain quote documentation with accurate pricing and configurations
• Maintain sales demonstration tools and applications in support of sales teams
• Work within a few sources of data/systems to produce an outcome with some variability
• Practice a moderate level of independent judgement to make decisions
• Develop and deliver sales presentations and/or trainings in a professional and effective manner
• Maintain up-to-date awareness of company activities and industry trends
• Provide consistent follow up on opportunities or inquiries
• Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
• Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
• Identify and summarize moderately complex issues for management review
• Work with teams and report directly to Support Manager
  
  

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English

Time Type:

Full time

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R1637734 Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries IT Services and IT Consulting

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