What Jobs are available for Order Fulfillment in Malaysia?

Showing 39 Order Fulfillment jobs in Malaysia

Order Fulfillment Specialist

George Town Dexian Asia Pacific

Posted 1 day ago

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Job Description

Overview

As a (Junior) Order Management Coordinator, you will develop expertise in a specific function, assuming ownership of the process per the assigned role. Your responsibility will encompass the execution of the order management cycle, ensuring the satisfaction of both internal and external customers through the performance of various key activities. Responsibilities

Order entry. Process orders with correct documents in compliance with policies and procedures. Change order process Hold management Close cooperation with internal stakeholders (finance, credit, export control, product groups, project managers, sales etc.) Be the single point of contact for customers for orders and enquiries. Providing high customer service level assistance to our customers Handling customer orders, answer enquiries and questions, handle complaints, troubleshoot problems and provide information. Verification of orders related documents' accuracy with a thorough understanding of all customer fulfillment requirements Review scheduled ship date for each orders and provide ship commit to customer upon request. Attend weekly business meeting and provide shippable orders for the month. Prepare and co-ordinate with fulfilment team on customer’s required documentation for shipment. Adapting to a fast-paced business with a focus on first in, first out cycle time Participating in monthly close activities that result in heavier workloads Understanding that working as a team is a must and cooperation with others is essential Prioritizing team’s goals and contributing to keep a good working atmosphere in the workplace Assigned to work on improvement projects to drive and achieve higher levels in service quality and customer satisfaction. Requirements

Degree with minimum 1 to 5 years’ experience in order management, customer service or related type of experience preferred. Good verbal and written English is required. Ability to speak and write in others language example Japanese/Korean/Mandarin would be value add to the role. Elementary computer literacy Student / College graduated (preferred). Fresh graduates with effective communication skills to manage customer’s expectations and detail oriented will also be considered. Experience in Supply chain/Customer Service/Order Management is welcome (not required) Data entry skills. Detail oriented; Manual order entry activity involved. Knowledge of Order to Ship/Order to Cash would be value add to the role. Excellent organizations skills. Ability to identify basic problems Ability to resolve basic issues within the process Knowledge where to find help to resolve an issue Good attitude, team player and adaptable to change. Ability to work well under pressure Continuous learning mindset Capability to prioritize and efficiently handle various responsibilities Adapting to change Attention to detail Ability to speak with and visit customers when required.

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Order Fulfillment Assistant

Petaling Jaya, Selangor Tohtonku

Posted 18 days ago

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Handling customer Purchase Order (PO) from start to finish, for assigned subregion / customer groups / key accounts in accordance to the required dispatch / shipping dates. Work closely with planners and warehouse team on deliveries committed and ensure maximum space utilization on each shipment to reduce shipping cost. Ensure all orders are fulfilled timely and accurately so that orders flow efficiently and effectively. Coordinate with agents, forwarders, shipping liners and authorities on shipment booking to ensure goods are properly shipped in time, be it online or offline. Track and maintain up-to-date database of all KPIs and prepare monthly performance report. Attend and resolve customer’s issues based on guideline provided on timely manner. Processing stock return note for any market return. Coordinate with Finance Department to ensure timely credit release. Job Details

Seniority level: Executive Employment type: Contract Job function: Supply Chain Industries: Manufacturing and Personal Care Product Manufacturing

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Customer Order Fulfillment Executive

Petaling Jaya, Selangor The Arnott's Group

Posted 6 days ago

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Job Description

THE ARNOTT’S GROUP ASIA BUSINESS IN MALAYSIA Campbell Malaysia is the Regional Hub for

The Arnott’s Group

Asia Business Unit. Based in Kuala Lumpur, Malaysia, the organization leads the strategy & direction to ensure that The Arnott’s Group has a geographical footprint across Total Asia. Campbell Malaysia also supports the region by supplying locally manufactured and marketed brands such as Campbell’s soup, Prego pasta sauces as well as Kimball & Cheong Chan sauces. Asia’s extended range of consumer food brands also include TST, Swanson, GoodTime & Nyam Nyam. Position based in Petaling Jaya, Selangor. Job Responsibilities

Plan and organize monthly blanket order from distributor into weekly ship-out plan Coordinate with external stakeholders and internal teams to support smooth order fulfillment and delivery processes. Advise to order billing team on system invoice processing upon container acceptance by the distributors. Provide weekly shipment/invoicing progress updates to key stakeholders and time escalation of any operational matters. (b) Shipment Container Bookings & Shipment Collaborate with appointed forwarding agent on bookings/confirmation to ensure timely and accurate outbound shipments. Service quality and resolve operational issues on a timely manner (c) Planning and Warehouse Coordination Request and follow-up on stock allocation from planning and coordinate allocated stock reservation with warehouse in accordance to EM product freshness requirements. Coordinate EM delivery instructions with warehouse team on reserved stock release to ensure timely and accurate execution of container loading. Support internal system processes related to stock movement and sales order tracking, in collaboration with relevant teams. (d) Documentation & Compliance Manage shipping documentation, ensuring compliance with VHM, HACCP, FDA requirements. Oversee customs clearance processes and ensure timely and accurate documentation handling. Validate claim quantities and amounts before submission to Finance Monitor and manage defective stock quantities, including disposal or redistribution, and ensure accurate processing in the internal system. Handle customer inquiries, returns, complaints, and service support issues. Follow through based on SOPs and collaborate with internal teams to prevent recurring service challenges. Job Requirements

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. Minimum 5 years of experience in logistics or supply chain operations, preferably in a commercial or FMCG environment. Solid understanding of end-to-end supply chain management, including logistics, inventory, and distribution processes. Strong understanding of East Malaysia shipment regulations and shipping documentation. Experience working with ERP or internal systems for inventory and order management. Excellent communication and stakeholder management skills. Advance skills in using excel and words document. Seniority

Associate Employment type

Full-time Job function

Customer Service and Supply Chain Industries

Food and Beverage Manufacturing

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SUPV III SHIPPING & RECEIVING

Prai TE Connectivity

Posted 17 days ago

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Job Description

SUPV III SHIPPING & RECEIVING
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Supervises and schedules the shipping and receiving processes to ensure efficient handling, storage, transportation, and delivery of shipments and goods.
**Job Description**
**Job Requirements**
+ Responsible for daily operations related to manufacturing requests (Kanban/Kitted Factory Orders).
+ Defines objectives, hourly results, and productivity for warehouse operators, and determines the best course of action to meet scheduling or resolve technical issues.
+ Translates customer requirements into innovative supply chain strategies and processes, resulting in cost-effective operations and product distribution.
+ Manages plant escalation processes to ensure schedules are maintained. Works with other departments for support, communicating operational status and requesting assistance when needed.
+ Ensures sufficient work resources to successfully meet production requirements and ensures those resources are properly trained and utilized to their full potential. Work flexibility is a key initiative implemented in the plant.
+ Monitors operations alongside the EHS coordinator to ensure compliance with safety and environmental regulations and specifications.
+ Leads continuous improvement actions and concepts with the plant team, supporting them through PIM and tier processes.
+ Ensures compliance with attendance, vacation, and safety policies. Maintains attendance records and vacation schedules for Logistics Associates.
+ Participates **in Safety and Emergency Action Committees as needed.**
**What your background should look like**
+ Bachelors degre
+ Flexible working hour for night shifts
+ 3 years of experience in roles leading others, preferably in high-volume distribution centers or the logistics industry.
+ Ability to communicate clearly with supervisors and Logistics Associates.
+ Ability to observe, monitor, anticipate, detect, and communicate situations requiring assistance.
+ Ability to perform multiple tasks and assignments simultaneously, focusing on achieving objectives safely and accurately.
+ Flexible schedule, with the ability to monitor different areas and employees.
+ Experience in lead time reduction and profitability activities.
+ Proficient in PC and software use (MS Word, Excel, PowerPoint, Project).
+ Experience with SAP
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Prai, Penang, 07, MY, 13600
City: Prai, Penang
State: 07
Country/Region: MY
Travel: None
Requisition ID:
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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SUPV III SHIPPING & RECEIVING

Butterworth, Pulau Pinang TE Connectivity Corporation

Posted 1 day ago

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Job Description

Job Overview

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Description Responsibilities Supervises and schedules the shipping and receiving processes to ensure efficient handling, storage, transportation, and delivery of shipments and goods. Defines objectives, hourly results, and productivity for warehouse operators, and determines the best course of action to meet scheduling or resolve technical issues. Translates customer requirements into innovative supply chain strategies and processes, resulting in cost-effective operations and product distribution. Manages plant escalation processes to ensure schedules are maintained. Works with other departments for support, communicating operational status and requesting assistance when needed. Ensures sufficient work resources to successfully meet production requirements and ensures those resources are properly trained and utilized to their full potential. Work flexibility is a key initiative implemented in the plant. Monitors operations alongside the EHS coordinator to ensure compliance with safety and environmental regulations and specifications. Leads continuous improvement actions and concepts with the plant team, supporting them through PIM and tier processes. Ensures compliance with attendance, vacation, and safety policies. Maintains attendance records and vacation schedules for Logistics Associates. Participates

in Safety and Emergency Action Committees as needed. What your background should look like Bachelors degre Flexible working hour for night shifts 3 years of experience in roles leading others, preferably in high-volume distribution centers or the logistics industry. Ability to communicate clearly with supervisors and Logistics Associates. Ability to observe, monitor, anticipate, detect, and communicate situations requiring assistance. Ability to perform multiple tasks and assignments simultaneously, focusing on achieving objectives safely and accurately. Flexible schedule, with the ability to monitor different areas and employees. Experience in lead time reduction and profitability activities. Proficient in PC and software use (MS Word, Excel, PowerPoint, Project). Experience with SAP Competencies

SET : Strategy, Execution, Talent (for managers) Location: Prai, Penang, 07, MY, 13600 State: 07 Country/Region: MY Travel: None Requisition ID: Alternative Locations: Function: Logistics Job Segment:

Shipping and Receiving, Logistics, Supply Chain, ERP, SAP, Operations, Technology

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Order Management and Fulfillment Specialist

Kuala Lumpur, Kuala Lumpur Accenture Southeast Asia

Posted 18 days ago

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Job Description

Order Management and Fulfillment Specialist The Order Management and Fulfillment Specialist is responsible for overseeing the end-to-end order lifecycle, including processing, coordinating, and fulfilling customer orders. This role ensures accuracy, compliance, and timely delivery while collaborating with cross-functional teams to optimize order management processes. The position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

Order Processing: Accurately input and process customer orders in the system, ensuring all details are correct and compliant with company policies.

Order Fulfillment Coordination: Collaborate with logistics, warehouse, and supply chain teams to ensure timely and efficient order fulfillment.

Customer Communication: Serve as the primary point of contact for customers regarding order status, delivery timelines, and issue resolution.

Inventory Management: Monitor inventory levels to ensure product availability and coordinate replenishment as needed.

Documentation: Maintain accurate records of orders, invoices, and delivery confirmations for audit and reporting purposes.

Issue Resolution: Address and resolve order discrepancies, delays, or customer complaints promptly and professionally.

Process Optimization: Identify opportunities to streamline order management and fulfillment processes to improve efficiency and customer satisfaction.

Reporting: Generate regular reports on order metrics, fulfillment rates, and customer feedback to support decision-making.

Qualifications

Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Experience in order management, fulfillment coordination, or customer service.

Strong organizational and problem-solving skills.

Excellent communication and interpersonal skills.

Proficiency in tools such as SAP, Oracle, or other order management systems.

Knowledge of supply chain and logistics processes.

Preferred Skills

Familiarity with order management systems and tools.

Experience in working with cross-functional teams in a corporate environment.

Ability to manage multiple tasks and meet deadlines in a fast-paced setting.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Business Consulting and Services

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Order Management and Fulfillment Specialist - Japanese Speaking

Kuala Lumpur, Kuala Lumpur Accenture Southeast Asia

Posted 11 days ago

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Job Description

Order Management and Fulfillment Specialist - Japanese Speaking The Order Management and Fulfillment Specialist is responsible for overseeing the end-to-end order lifecycle, including processing, coordinating, and fulfilling customer orders. This role ensures accuracy, compliance, and timely delivery while collaborating with cross‑functional teams to optimize order management processes. The position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast‑paced environment.

Key Responsibilities

Order Processing: Accurately input and process customer orders in the system, ensuring all details are correct and compliant with company policies.

Order Fulfillment Coordination: Collaborate with logistics, warehouse, and supply‑chain teams to ensure timely and efficient order fulfillment.

Customer Communication: Serve as the primary point of contact for customers regarding order status, delivery timelines, and issue resolution.

Inventory Management: Monitor inventory levels to ensure product availability and coordinate replenishment as needed.

Documentation: Maintain accurate records of orders, invoices, and delivery confirmations for audit and reporting purposes.

Issue Resolution: Address and resolve order discrepancies, delays, or customer complaints promptly and professionally.

Process Optimization: Identify opportunities to streamline order management and fulfillment processes to improve efficiency and customer satisfaction.

Reporting: Generate regular reports on order metrics, fulfillment rates, and customer feedback to support decision‑making.

Qualifications

Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Experience in order management, fulfillment coordination, or customer service.

Strong organizational and problem‑solving skills.

Excellent communication and interpersonal skills.

Proficiency in tools such as SAP, Oracle, or other order management systems.

Knowledge of supply chain and logistics processes.

Preferred Skills

Familiarity with order management systems and tools.

Experience in working with cross‑functional teams in a corporate environment.

Ability to manage multiple tasks and meet deadlines in a fast‑paced setting.

Seniority level Entry level

Employment type Full‑time

Job function Other; Industries: Business Consulting and Services

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Compensation: MYR 3,000.00 – 3,300.00.

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Order Management and Fulfillment Specialist (Based in Penang)

George Town Accenture

Posted 1 day ago

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Job Description

Job Summary

The Order Management and Fulfillment Specialist is responsible for overseeing the end-to-end order lifecycle, including processing, coordinating, and fulfilling customer orders. This role ensures accuracy, compliance, and timely delivery while collaborating with cross-functional teams to optimize order management processes. The position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities

Order Processing:

Accurately input and process customer orders in the system, ensuring all details are correct and compliant with company policies. Order Fulfillment Coordination:

Collaborate with logistics, warehouse, and supply chain teams to ensure timely and efficient order fulfillment. Customer Communication:

Serve as the primary point of contact for customers regarding order status, delivery timelines, and issue resolution. Inventory Management:

Monitor inventory levels to ensure product availability and coordinate replenishment as needed. Documentation:

Maintain accurate records of orders, invoices, and delivery confirmations for audit and reporting purposes. Issue Resolution:

Address and resolve order discrepancies, delays, or customer complaints promptly and professionally. Process Optimization:

Identify opportunities to streamline order management and fulfillment processes to improve efficiency and customer satisfaction. Reporting:

Generate regular reports on order metrics, fulfillment rates, and customer feedback to support decision-making. Qualifications

Bachelor’s degree in Business Administration, Supply Chain Management, or a related field. Experience in order management, fulfillment coordination, or customer service. Strong organizational and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in tools such as SAP, Oracle, or other order management systems. Knowledge of supply chain and logistics processes. Preferred Skills

Familiarity with order management systems and tools. Experience in working with cross-functional teams in a corporate environment. Ability to manage multiple tasks and meet deadlines in a fast-paced setting.

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Logistics Coordinator

Bayan Lepas Expeditors

Posted 4 days ago

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Job Description

We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Responsibilities and Tasks
Customer Communication: professional and timely response to customer and network inquires.
Data Competency: ensuring complete, accurate, and timely data for all shipments. Including managing EDI transmissions and the integrity of internal and external reporting.
Exception Management: using reporting, dashboards, and other tools to manage in-transit exceptions and provide network visibility to performance and process exceptions.
+ Fluent in English
+ (Preferred) Bachelor's degree in business, Supply Chain/Logistics, Data Science, Finance, Economics or related field
+ (Preferred) One year of work experience in logistics, freight forwarding, or related field
Expeditors offers excellent benefits:
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
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Logistics Coordinator

Kuala Lumpur, Kuala Lumpur PSA BDP

Posted today

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Job Description

Overview

PSA BDP , a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers , including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Responsibilities

To perform accurately with high quality and desirable productivity To liaise with Team Lead, Account Manager and Service Provider on work related issues and resolutions To handle day to day job proactively with minimum supervision To perform as per EPI standard working process, rules and policy. To complete job on timely basis day to day Ensure service commitments are achieved and maintained in accordance with customers and organization objectives. Enhance business related knowledge by completing designated courses in BDP University. Qualifications

Candidates with Logistics / similar experiences will be an added advantage. Bachelors Degree Holder (Minimum) Skills: Basic PC & MS Office. Team player Meticulous or attention to details. Fresh graduates / 1-2 years of relevant experience

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