842 Operations Manager jobs in Malaysia

Twenty years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple - make flying affordable for everyone. Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways. An any-day app for Asean, from travel to delivery The world’s best low-cost airline, ground team, and aviation engineering services Moving things better from people and goods, from cargo to the last mile Making finance and money matters more accessible Job Description: We are seeking a highly experienced and strategic Business Operations Manager to lead our company-wide cybersecurity transformation program. Reporting directly to the Chief Information Security Officer (CISO), this senior leadership role is responsible for driving the full lifecycle of our cybersecurity uplift, from strategic planning and technology delivery to cultural change and value realization. WHAT YOU'LL DO: Budget and Department Finance Management Develop and manage budgets for the Cyber Security department in alignment with Cyber Security leads to ensure total cost of ownership and accountability. Track invoicing/payments and reporting, working closely with AirAsia’s Finance departments to consolidate full overview of cost for Cyber department Manage and facilitate cross charging with AirAsia’s Finance departments Track and manage latest cost estimates to ensure spend is on track and manage any outliers or delay Provide financial reporting across all Cyber teams Provide input and support on cost savings initiatives. Oversee Procurement Projects Support the InfoSec leadership in the development of cross-organization Cyber technology capabilities’ project plans and tracking. Work closely with procurement team and Cyber leadership to projectise and execute all new and renewals of contracts from RFP to selection according to agreed milestones and budget. Manage Reporting and Reviews Manage and coordinate Information Security rhythm of business meetings, reviews, and reporting cadence and hygiene especially on Board of Director Meetings’ submission Support the preparation of presentations and reports for senior management, and stakeholders, with a focus on strong PowerPoint/Google Slides-communications and writing skills. Change Management, Communication and Departmental Administration Manage communications within the InfoSec department, including organizing distribution lists, shared folders, and other internal and stakeholder communications. Champion continuous improvement and oversee organizational policies and procedures to maximize output. Manage departmental admin activities to achieve operational efficiency Support external change management activities organised by Cyber Security WHO YOU ARE: 4+ years of experience in budget planning, financial management, and procurement A bachelor's degree in finance, accounting, or a related field would be advantageous. Ability to work effectively with both technical and non-technical stakeholders. Experience in Information Security or a related field would be advantageous. Excellent writing, communication, and presentation skills, with expertise in Google Workspace. Proficiency in using tools and software for financial tracking and reporting. Excellent problem-solving and analytical skills, with experience in project management and continuous improvement. Experience using ticketing systems such as Jira would be advantageous. Ability to work independently and as part of a team. Ability to work under pressure and meet deadlines. WHERE YOU’LL GO: Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. WHAT YOU’LL ENJOY: Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities. Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes. Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. A unique Allstar culture like no other OUR HIRING PROCESS: Application received Candidate screening Interview(s) and assessment(s) Background check and/or other assessments Offer and negotiation

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Global Exchange Group is a Spanish multinational company specialized in foreign currency exchange services for tourists at international airports. Founded in Spain in 1996, Global Exchange has become one of the leading companies in the industry with over 423 branches in 29 countries on 5 continents and presence in more than 69 international airports in the last 23 years.

Global Exchange is known for its strong and constant commitment to innovation and continuous improvement in the experience offered to customers, through branches as well as products and services.

Qualifications

• Bachelor’s degree in related areas (e.g. Administration, Finance, Economics or Tourism)
• Fluency in English (a second or third language such as Spanish, French, Portuguese, etc. is a value for the position)
• Minimum 3 years of similar experience in a managerial position (business and economic management in money exchange or retail industry valued)
• Skilled in MS Office
• Highly developed organisational skills
• Preferably, proven leadership abilities and leading by example
• Ability to work in flexible work hours
• No restrictions for travelling

Job Description

• Coordination, management, control and performance improvement of the Work Place.
• Design and implement policies, procedures, and profitability analysis; ensure that policies and procedures are implemented and executed properly and carry out monitoring and continuous improvement plans. Obtain internal consistency in the policies and procedures of all centres.
• Set and monitor margins and fixing policies. Establish monitoring and corrective actions.
• Optimise the performance of Work Place through the collection of reports (design of required reports, analysis, drawing conclusions and making follow-up reports for each Manager).
• Coordination with Systems, Legal, HR and Administration to determine the needs of the Work Places, communicate deviations and arrange working plans.
• Capitalise Global Exchange's operations through improvements in the operational process.
• Analyse the business process, establish the critical points where improvement is possible.
• Design all processes that affect operations and include them in the relevant manuals and standardise procedures to unify and make operations more efficient at the Work Place (WP).
• Treasury supervision at all Work Places.
• Analyse customer types, currencies and situations, understand markets and identify new niches.
• Establish and implement a pricing policy, including various levels and types of pricing; carry out follow-up studies and improvements.
• Design and implement pricing and margins policies to optimise activity.
• Establish, in coordination with General Management, the margins policy of the Company. Analyse pricing and margins policy and implement monitoring and correction systems.
• Maximise optimization of transactions through operations with suppliers. Research and analyse suppliers and establish collaborative arrangements.
• Comply with regulations established by official bodies. Ensure internal organisation so that everything is available in due time and manner, guaranteeing compliance with regulations.
• Analyse requirements of official bodies provided by Internal Control and Legal Department, coordinate the management team to obtain information and prepare documentation efficiently.
• Improve the performance of Work Places and processes through mechanization of tasks, defining requirements according to procedures from the Technology and Development Department.
• Adapt to central bank requirements to comply with legal standards and obtain useful information for operational improvements. Ensure tools and applications comply with central bank requirements.
• Respond to central bank and internal auditors; coordinate the team to be audit-ready in due time and manner.
• Meet external auditors’ requests, anticipate requirements, and propose solutions to potential problems.
• Meet internal auditors’ requests.
• Carry out an evaluation of each Team Leader's performance and jointly design an improvement plan to be monitored by Operations Management.

Seniority level

• Associate

Employment type

• Full-time

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Role Description

This is a full-time, on-site role based in Johore, Malaysia. The Operations Manager will oversee the daily operations of Pulai Springs Healthcare Centre, ensuring that processes run smoothly and efficiently. Responsibilities include managing staff, coordinating with various departments, developing and implementing operational policies and procedures, and ensuring compliance with regulatory standards. Additional tasks involve budgeting, resource allocation, and evaluating operational performance to promote continuous improvement.

Qualifications

• Leadership, Team Management, Nursing and People Management skills
• Operations Management, Process Optimization, and Resource Allocation skills
• Budgeting, Financial Management, and Business Acumen skills
• Problem-Solving, Analytical Thinking, and Decision-Making skills
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Experience in the healthcare industry is a plus
• Bachelor’s degree in Healthcare Administration, Business Management, or a related field
• Ability to work on-site in Johore, Malaysia

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Job Responsibility

• Builds market position by locating, developing, defining, and closing business relationships.
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
• Tracks individual contributors and their accomplishments.
• Locates or proposes potential business deals by contacting potential partners.
• Discovers and explores business opportunities.
• Screens potential business deals by analyzing market strategies, deal requirements, and financials.
• Evaluates options and resolves internal priorities.
• Recommends equity investments.
• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations.
• Examines risks and potentials for the business opportunities.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Protects organizationâs value by keeping information confidential.
• Managing and optimizing operational processes to improve efficiency and productivity.
• Developing and implementing policies, procedures, and best practices.
• Monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement.
• Coordinating with cross-functional teams to ensure seamless operations.
• Leading and mentoring team members to achieve operational excellence.
• Managing budgets, forecasts, and operational resources effectively.
• Identifying risks and implementing solutions to minimize disruptions.
  
  

Job Requirements

• Bachelor's degree in business, marketing or related field.
• Mandarin proficiency
• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
  
  

Job Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Allowance Provided
• Training Provided

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Overview

Join to apply for the Operations Manager role at Modu .

This range is provided by Modu. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Salary: RM10,000 – RM12,000

Responsibilities

• Oversee and manage the operations of all INITIA Group's F&B outlets and branches.
• Supervise and provide leadership to Restaurant Managers across different locations.
• Monitor outlet performance, ensure consistent execution of brand standards, and identify opportunities for operational improvement.
• Review and analyze daily, weekly, and monthly outlet reports including sales, costs, and profitability.
• Ensure all outlets comply with safety, hygiene, and licensing regulations.
• Oversee vendor contracts and ensure accuracy and timeliness of billing and supply chain processes.
• Support and guide outlet-level recruitment, training, and development of service staff.
• Conduct performance evaluations for key outlet leaders and foster a culture of high performance and accountability.
• Set and drive sales targets, promotional initiatives, and service strategies to optimize customer satisfaction and revenue across all outlets.
• Handle escalated customer feedback or complex operational issues when needed.

Key Deliverables

• Oversee daily customer service operations to ensure smooth processes, strong profitability, and exceptional guest experiences.
• Maintain precise records of financials, vendor agreements, and invoices, while ensuring all procedures meet safety and cleanliness standards.
• Ensure clear and effective communication between customer-facing staff and support teams to boost collaboration and service quality.
• Respond to customer feedback with professionalism, address concerns promptly, and use insights to enhance service delivery.
• Oversee staff scheduling, manage payroll tasks, and support training programs to build a positive, high-performing service team.

Qualifications

• Job Requirements: INITIA Group SG is looking for an Operations Manager è¥è¿ç»ç - Malaysia! - INITIA GROUP
• Job Level: Managerial
• Salary: RM10,000 – RM12,000
• Department: Operations Department
• Location: THE Exchange TRX, KLCC, Ascott KL and Mont Kiara
• Prior experience as an Outlet Manager - F&B or in a similar role within the hospitality & retail industry.
• Strong leadership, communication, and customer service skills.
• Conversational Mandarin or Korean is an added advantage (to cater to a diverse customer base).
• Excellent conflict resolution and team management abilities.
• Availability to work within the outlets operating hours, including weekends and holidays.

Job Benefits

• Guaranteed career growth at one of the best groups of companies in Malaysia & Singapore.
• Collaborative and inclusive work environment that values creativity and innovation.
• Monthly Incentive - KPI Based (T&C Applied)
• Annual Leaves and Annual Bonus
• Attendance Allowance and Grooming Allowance (performance-based, if role applicable)
• Birthday Vouchers and Medical Benefit
• Overseas Training / Development
• Staff Discount and Staff Meal

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Executive Recruitment Firm Monroe Consulting is currently recruiting on behalf of an established Bakery in Johor owned by a public-listed company for the Operations Manager position. Other than traditional bakeries, the company offers a diverse range of artisan baked goods, including pastries and cakes, crafted with exceptional quality.

The Operations Department is integral to ensure the smooth and efficient functioning of the store operations, with a focus on delivering outstanding customer service and optimizing operational processes. The Operations Manager will spearhead initiatives that uphold the company's reputation for excellence and drive operational success.

Position Summary: The Operations Manager is responsible for overseeing all aspects of store operations, including staff management, inventory control, customer engagement, and compliance with company policies. This role is pivotal in achieving sales targets and fostering a positive shopping environment. The Operations Manager reports directly to the Senior Production & Operations Manager.

Job Responsibilities :
Store Management:

• Direct daily operations to ensure optimal workflow and exceptional customer service.
• Formulate and implement operational policies and procedures that enhance store performance.
• Oversee staffing processes, including recruitment, training, scheduling, and performance evaluations to cultivate a high-performing team

Customer Experience:

• Elevate customer satisfaction through exemplary service and comprehensive product knowledge.
• Promptly address customer inquiries and resolve issues with professionalism and efficiency.
• Develop and implement strategies to enhance the shopping experience and foster customer loyalty.

Inventory Control:

• Monitor and manage inventory levels to guarantee product availability while minimizing waste and shrinkage.
• Collaborate with suppliers to ensure timely replenishment and effective management of product displays.
• Conduct regular inventory audits and enforce robust loss prevention measures

Sales and Financial Management:

• Analyze sales data and operational metrics to identify trends and areas for improvement.
• Design and execute targeted sales strategies that align with financial objectives.
• Prepare and oversee the store budget, ensuring adherence to financial controls and reporting requirements.

Compliance and Safety:

• Ensure compliance with applicable health and safety regulations as well as company policies.
• Perform regular inspections to maintain high standards of cleanliness and safety within the store.
• Educate staff on safety protocols and best practices to ensure a secure working environment.

Communication and Collaboration:

• Facilitate effective communication between outlets to address staffing needs and manage product transfers.
• Provide regular reports to the Senior Production & Operations Manager on store performance, challenges, and operational insights.
• Proactively identify and recommend solutions to enhance operational efficiency and resolve issues.

Job Requirements :

• Diploma/Bachelor's degree in Business Administration, Retail Management, or a related field.
• A minimum of 5 years of experience in retail management or operations, preferably within the food industry.
• In-depth knowledge of retail operations, inventory management, and customer service best practices.
• Proficiency in retail management software, including POS and Microsoft Office Suite.
• Strong interpersonal and communication skills

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JB Cocoa is a fast-growing company with exciting opportunities for growth.

Are you driven and passionate about making an impact? Do you, like many of us here at JB Cocoa, enjoy shaping the world of cocoa through the work that you do? If that’s you, we invite you to look no further and reach out.

At JB Cocoa, we are committed to creating a supportive and enabling environment for growth and sustainability.

We are looking for an Operations Manager to oversee the Production & Planning, and Maintenance & Utilities of our manufacturing facilities in Malaysia.

Roles and Responsibilities:

1. Responsible for effectively managing overall operational activities, including but not limited to Production and Planning, and Plant Engineering, ensuring that all financial and operational targets are met.
2. Formulate and manage business and operational strategies that will fuel business growth that is consistent with the Group’s core values and translating them into effective execution.
3. Assist the Group CEO in business decision-making that are aligned to operations’ overall strategic and business objectives with respect to the operations management.
4. Develop good and close working relationships with customers, authorities, and trade leaders in promoting the plants as premium cocoa manufacturing facilities.
5. Coach, motivate and develop all personnel to reach their potential.
6. Establish and adapt strategic business plans to meet the operations’ financial targets and achieve customer satisfaction through appropriate capacity and operational resources allocation.
7. Accountable for the quality of products and services, and operational performance as it pertains to cost control, quality control and utilities or facility management.
8. Undertake advisory role on best practices; re-engineer business approaches or organizational structure to meet the demands of changing business or customers’ needs.
9. Ensure compliance with and timely execution of all safety regulatory agency(s) requirements, and enforce established safety and health policies and procedures contributing to and promoting employee safety and well-being, all while ensuring that accidents and employee downtime are minimized.
10. Participate in cost reduction and planning initiatives and any other projects and/or duties as and when directed.

Job Requirements:

1. Minimum Bachelor’s degree in relevant Engineering, Food Technology or equivalent education.
2. At least 15 years of experience in a related industry, preferably in the Foods Manufacturing, with 5 years at senior operations management level.
3. High integrity with good cost management, problem solving and stakeholders’ management skills.
4. Initiative, resourcefulness, assertiveness, critical decision making and analytical skills.
5. Proven management skills with strong abilities in people coaching and development capabilities.
6. Must be able to work under pressure and meet the demands of the job.
7. Familiar and hands-on using ERP systems for analytics, with SAP experience as an added advantage.
8. Customer-oriented and able to promote high performance cultures.

Department: Production

Education: Bachelor Degree in relevant Engineering, Food Technology or equivalent education

Interested candidates are encouraged to email their resume to the email address below.

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Our client is seeking a dedicated and experienced Operations Manager to join their team in Bukit Minyak.

This role offers an exciting opportunity to lead and manage the overall operations of a dynamic manufacturing environment, with a focus on customer satisfaction, productivity, and cost-effectiveness. The successful candidate will have a strong technical background, excellent leadership abilities, and the ability to work under minimal supervision. This is an excellent opportunity for someone looking to make a significant impact within a growing company.

What you'll do:

1. Lead and manage overall operations in a manufacturing environment
2. Implement programs to enhance productivity and technological capabilities
3. Work collaboratively with various teams to achieve company business objectives
4. Manage day-to-day operational matters
5. Oversee allocation of production personnel, material, and equipment resources
6. Make budgetary recommendations on capital expenditures, manpower requirements, and scrap budgets
7. Work with relevant groups to effect demand ramp up and continuously look for opportunities to improve productivity, yield, costs
8. Lead, motivate and promote team working spirit and discipline
9. Support operation technical challenges
10. Handle other tasks and duties as requested by superior

What you bring:

1. Diploma or Degree in Mechanical Engineering or equivalent
2. Excellent interpersonal and communication skills
3. Proven leadership abilities with experience managing a team of production personnel
4. Experience in manufacturing is advantageous
5. Technical background is preferred
6. Ability to work under minimal supervision
7. Creative and proactive approach

What sets this company apart:

Our client is renowned for their commitment to excellence and innovation in the manufacturing industry. They offer an inclusive and supportive work environment where every team member's contribution is valued. They believe in nurturing the skills and talents of their employees, providing them with opportunities for professional growth and development. Their focus on customer satisfaction, productivity, and cost-effectiveness sets them apart from their competitors.

What's next:

Ready to take the next step in your career? Apply now! We look forward to receiving your application! Do note that we will only be in touch if your application is shortlisted.

About the job

Contract Type: FULL_TIME
Specialism: Engineering & Manufacturing
Focus: Manufacturing
Industry: Manufacturing and Production
Salary: MYR195,000 - MYR260,000 per annum
Workplace Type: On-site
Experience Level: Mid Management
Location: Penang
Job Reference: 1UR0H3-3A5277CB
Date posted: 21 April 2025
Consultant: TengHong Khoo

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Job Responsibility

• Oversee day-to-day operations of all restaurant outlets.
• Ensure food quality, hygiene, and service consistency across locations.
• Lead and supervise outlet managers and operational staff.
• Conduct staff training, performance evaluation, and manpower planning.
• Monitor and analyze sales, profit & loss (P&L), and operational KPIs.
• Implement cost control strategies (food, labor, wastage).
• Manage stock levels, inventory, and supplier relationships.
• Ensure compliance with food safety, health, and regulatory standards.
• Address and resolve customer complaints or feedback professionally.
• Support and execute marketing campaigns and seasonal promotions.
• Plan and assist in new outlet openings, renovations, or upgrades.
• Conduct regular audits and site visits to ensure SOP adherence.
• Prepare and submit operational and financial reports to management.
• Continuously improve operational processes and staff efficiency.
  
  

Job Requirements

Education & Qualifications:

• Diploma or Degree in Hospitality Management, Business Administration, or related field.
• Additional training in restaurant management or F&B operations is an advantage.
  
  

Experience

• Minimum 3â5 years of experience in managing F&B operations, including front-of-house and back-of-house functions.
• Proven experience managing multiple outlets, restaurants, or food service teams.
• Experience in handling cost control, inventory, and supplier coordination.
• Familiarity with POS systems, delivery platforms, and kitchen workflows.try).
  
  

Skills & Competencies

• Strong leadership and team management abilities.
• Solid understanding of food safety, hygiene, and health regulations.
• Capable of analyzing P&L reports, budgeting, and improving outlet profitability.
• Excellent customer service mindset and ability to handle complaints professionally.
• Skilled in scheduling, staff training, and performance evaluation.
• High attention to quality, consistency, and brand standards.
• Proficient in MS Office and F&B operational software/tools.
  
  

Other Requirements

• Able to work shifts, weekends, and public holidays as needed.
• Willing to travel between outlets/locations (if overseeing multiple branches).
• Strong problem-solving skills and ability to act quickly under pressure.
• Passionate about the F&B industry and keeping up with trends and innovation.
  
  

Job Benefits

• Attractive Basic Salary
• Monthly Performance Incentives / KPI Bonus
• Annual Bonus (based on company and individual performance)
• Meal Allowance / Staff Meals
• Transportation Allowance
• EPF, SOCSO & EIS Contributions
• Annual Leave, Medical Leave, and Emergency Leave
• Staff Discounts at All Outlets
• Uniform Provided
• Training & Career Development Opportunities
• Opportunity for Promotion / Career Advancement
• Team Building Activities & Company Events
• Flexible Off Days / Rotational Off Days

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