1,311 Operations Manager jobs in Malaysia

Overview

The Operations Manager will work closely with the Country Manager to ensure smooth, efficient, and compliant day-to-day operations across all departments. This role is pivotal in optimizing resources, enhancing productivity, ensuring timely and accurate order fulfilment, and aligning local operations with headquarters’ (China) standards. The Operations Manager will oversee the entire operational cycle, including procurement, warehouse and inventory management, order processing, logistics, finance coordination, and administrative support to drive sustainable growth.

Responsibilities

• Local Procurement Management
  • Develop and manage relationships with local suppliers and service providers.
  • Negotiate contracts and agreements to secure the best terms for pricing, quality, and delivery timelines.
  • Ensure procurement processes comply with internal policies and regulatory requirements.
  • Monitor vendor performance and ensure adherence to service level agreements (SLAs).
  • Coordinate with China HQ to align sourcing strategies and approvals.
• Warehouse and Inventory Management
  • Oversee stock control, warehouse organization, and inventory accuracy.
  • Conduct regular inventory checks, cycle counts, and reconciliations.
  • Implement efficient storage, handling, and logistics procedures to optimize space and minimize losses.
  • Monitor inventory levels and reorder supplies as needed to avoid stockouts or overstocking.
  • Ensure warehouse operations comply with health and safety regulations.
  • Implement WMS software to enable online visibility and centralized control by HQ and global senior management.
• Order Processing and Goods Delivery
  • Supervise end-to-end order processing, from order receipt to delivery confirmation.
  • Ensure timely, accurate, and cost-effective fulfillment of customer orders.
  • Coordinate with logistics partners and internal teams to resolve shipping or delivery issues.
  • Maintain order tracking systems and documentation for transparency and accountability.
  • Support to ensure the India team is effectively utilizing the company’s digital platforms such as Salesforce and GBPM for order processing and delivery management.
  • Improve delivery processes to increase customer satisfaction and operational efficiency.
• Finance-Related Matters
  • Collaborate closely with the sales team to achieve payment collection KPIs and ensure financial discipline
  • Assist with budgeting, cost control, and financial forecasting in coordination with the Finance team.
  • Monitor operational expenses and ensure adherence to approved budgets.
  • Support finance-related documentation including invoicing, vendor payments, and petty cash management.
  • Contribute to cost-saving initiatives across departments without compromising quality.
  • Prepare operational reports for financial review and decision-making.
• Other Administrative Responsibilities
  • Develop and implement standard operating procedures (SOPs) across operational functions.
  • Ensure compliance with local legal, tax, and labour regulations.
  • Manage contracts, licenses, and permits required for business operations.
  • Coordinate staff recruitment, onboarding, and training programs.
  • Oversee office administration including business travel arrangements and office supplies.
  • Support internal audits and coordinate implementation of corrective actions.
• Cross-Functional Operations Management
  • Collaborate across departments (Sales, Finance, HR, etc.) to ensure operational alignment.
  • Monitor team and project performance, providing coaching, feedback, and performance assessments.
  • Lead continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.
  • Analyze operational data to identify areas for improvement and implement corrective measures.
  • Act as a liaison between the local office and China HQ to ensure consistent communication and process alignment.

Qualifications and Competencies

• Open to relocating to Bengaluru, India
• As person will need to liaise and work closely with China HQ and SEA teams, candidate must be able to read/write/speak Mandarin and English.
• Bachelor's degree in Business Administration, Operations Management, Supply Chain, or related field.
• 5+ years of relevant experience in operations or supply chain management.
• Strong understanding of procurement, logistics, inventory control, and financial processes.
• Excellent leadership, communication, and interpersonal skills.
• High attention to detail, problem-solving skills, and ability to work under pressure.
• Familiarity with local labor laws, compliance requirements, and import/export regulations.

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Workday Career Site Cookie Notice* **Optional** : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use **pixel tags or scripts** supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used.# Select to consent to this use or DeclineOperations Manager page is loaded# Operations Managerlocations: Malaysia, Johortime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (28 days left to apply)job requisition id: WD Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.# Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a **Operations Manager** located in **Flex PTP.**Reporting to the **Director Production** the **Operations Manager** role is responsible to directs and coordinates activities of personnel engaged in the following areas of a manufacturing department; multi-level assembly, electronic card/system testing and quality assurance to attain production goals consistent with cost, quality, and delivery requirements.**What a typical day looks like:*** Develop and manage tracking systems for analyzing production rates and product quality and identifying production issues before they arise* Coordinate manufacturing staff to maximize efficiency,* including creating the schedule, managing labor costs & giving instructions and based on work orders* Manage the inventory to ensure we always have the supply needed to complete production quotas quickly and efficiently, placing orders when necessary in advance so inventory is restocked before depletion* Fulfill administrative duties, completing production reports and shift overviews that detail production rates and worker performances* Present production information to management, including suggestions for potential improvement and strategies for implementing these suggestions* Train new staff to ensure all employees are performing at the same level and all recruits reach this level within the first two weeks of employment**The experience we’re looking to add to our team:*** Typically requires a Bachelor Degree or equivalent experience in addition to 8 years of operations experience. A Masters degree is preferred.* Ability to present information to top management, and public groups.* Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.**What you’ll receive for the great work you provide:*** Full range of medical benefits, dental, vision* Life Insurance* PTOAN06#LI-AN1# # Job CategoryOperationsRequired Skills:Optional Skills:Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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What drives our operations? Our people! We’re looking for an analytical and solutions-driven Operations Manager with excellent leadership and interpersonal skills to help us grow our ride-hailing operations in Kuala Lumpur, Malaysia.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

Your role will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! You will be leading the local operations team and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible and affordable.

Main tasks and responsibilities:

• Developing strategies to strengthen driver’s value proposition, to continually grow our supply base, performance and retention
• Managing and supporting the operations team by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind
• Hands-on acquisition and onboarding experience - working autonomously and taking initiatives with your team to ensure the best experience for our drivers, guiding them through the stages of drivers acquisition, conversion and activation.
• Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights
• Identifying trends, risks and improvement opportunities on a local level that may impact the business.
• Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency.
  
  
  

About you:

• You have 5+ years of experience in operations management, strategy, or business analysis
• Strong exposure to pricing strategy to drive profitability.
• You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English and Malay.
• You have a strong sense of ownership, with a hands-on approach
• You are highly analytical and have a data-driven mindset with excellent numerical skills
• You are comfortable with developing analytical and decision frameworks to support your strategies and decisions
  
  
  

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location.

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Company Description

Seri Pacific Hotel Kuala Lumpur is a distinguished five-star hotel situated in Kuala Lumpur, one of Asia's top tourist and business destinations. Positioned in the heart of the city, it offers unparalleled hospitality and luxurious amenities. Renowned for embodying the legendary Malaysian charm and friendliness, Seri Pacific Hotel upholds uncompromising world-class standards. It is the very first in Southeast Asia to carry the Seri Pacific Hotel Kuala Lumpur name, making it a unique and prestigious location.

Role Description

This is a full-time on-site role for an Operations Manager at Seri Pacific Hotel Kuala Lumpur, located in WP. Kuala Lumpur. The Operations Manager will oversee the daily operations of the hotel, ensuring the highest level of guest satisfaction and operational efficiency. Responsibilities include coordinating and managing staff, handling budgets, and overseeing maintenance and housekeeping. The role also involves ensuring compliance with health and safety regulations and continuously improving processes to achieve operational excellence.

Qualifications

• Strong leadership and team management skills
• Experience in budget management and financial planning
• Knowledge of maintenance and housekeeping operations
• Excellent communication and interpersonal skills
• Proficiency in compliance with health and safety regulations
• Problem-solving and process improvement skills
• Experience in the hospitality industry is highly beneficial
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field

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Overview

Get AI-powered advice on this job and more exclusive features. Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Manage and utilize metrics to drive positive change in areas such as Service Level Agreements, Productivity, Customer Satisfaction, Quality, NPS and Contact Rate.
• Work with direct reports to find learnings from real life situations to set and improve metric-based goals; consistently drive teams towards higher performance and quality expectations.
• Monitor costs and losses incurred by managing team’s contribution to the greater Customer Experience budget.
• Ensure employee happiness by working with Leads to create strong connections with the whole team and utilize effective communication to help translate the Mission of our client into meaningful and clear goals.
• Maintain ultimate responsibility for team structure, recruiting, onboarding and training by working with utmost leadership, direct reports and other business partners.
• Use learnings from team members to identify opportunities and advocate for product improvements that support the team’s strategy and the needs of the customer.
• Navigate the team through the ever-changing landscape of the business by communicating and managing change.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 3 - 5 years of working experience in the related field is required for this position
• Excellent understanding of contact centre operation
• Sound knowledge of customer satisfaction, Net Promoter Score and quality programs
• Organizational and time management skills
• Effective facilitation skills in client and staff meetings
• Excellent verbal and written communication skills in English and the language of supporting market

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Outsourcing and Offshoring Consulting

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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JB Cocoa is a fast-growing company with exciting opportunities for growth.

Are you driven and passionate about making impact? Do you, like many of us here at JB Cocoa, enjoy shaping the world of cocoa through the work that you do? If that’s you, we invite you to look no further and reach out.

At JB Cocoa, we are committed to creating a supportive and enabling environment for growth and sustainability.

We are looking for an Operations Manager to oversee the Production & Planning, and Maintenance & Utilities of our manufacturing facilities in Malaysia.

Roles and Responsibilities:

• Responsible for effectively managing overall operational activities, including but not limited to Production and Planning, and Plant Engineering, ensuring that all financial and operational targets are met.
• Formulate and manage business and operational strategies that will fuel business growth that is consistent with the Group’s core values and translating them into effective execution.
• Assist the Group CEO in business decision-making that are aligned to operations’ overall strategic and business objectives with respect to the operations management.
• Develop good and close working relationships with customers, authorities, and trade leaders in promoting the plants as a premium cocoa manufacturing facilities.
• Coach, motivate and develop all personnel to reach their potential.
• Establish and adapt strategic business plans to meet the operations’ financial targets and achieve customers’ satisfaction through appropriate capacity and operational resources allocation.
• Accountable for the quality of products and services, and operational performance as it pertains to cost control, quality control and utilities or facility management.
• Undertake advisory role on best practices; re-engineer business approaches or organizational structure to meet the demands of changing business or customers’ needs.
• Ensure compliance with and timely execution of all safety regulatory agency(s) requirements, and enforce established safety and health policies and procedures contributing to and promoting employee safety and well-being, all while ensuring that accidents and employee down time are minimised.
• Participate in cost reduction and planning initiatives and any other projects and/or duties as and when directed.

Job Requirements:

• Minimum Bachelor’s degree in relevant Engineering, Food Technology or equivalent education.
• At least 15 years of experience in a related industry, preferably in the Foods Manufacturing, with 5 years at senior operations management level.
• High integrity with good cost management, problem solving and stakeholders’ management skills.
• Initiative, resourcefulness, assertiveness, critical decision making and analytical skills.
• Proven management skills with strong abilities in people coaching and development capabilities.
• Must be able to work under pressure and meet the demands of the job.
• Familiar and hand-on using ERP systems for analytics, with SAP experience is added advantage.
• Customer-oriented and able to promote high performance cultures.

Department: Production

Education: Bachelor Degree in relevant Engineering, Food Technology or equivalent education

Interest candidates are encouraged to email their resume to the email address below

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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.

Job Overview

To complete order requirements on time and reduce costs, formulate the department's production plan under the guidance of plant and department policies. Supervise and monitor manufacturing activities to improve manufacturing efficiency and achieve operational excellence within the operating plan and budget.

Job Requirements Policies and Procedures

Develop and implement manufacturing policies and procedures to align with government regulations and corporate policies. Organize responsibilities of management personnel at all levels, optimize internal structure and staffing. Develop and implement cable assembly function budget and plan; allocate targets to subordinates; monitor achievement of the budget and overall performance to meet cable assembly performance goals.

People Management and Development

Allocate and balance work across direct reports; review and provide performance feedback; mentor, develop, motivate staff; resolve departmental issues to achieve performance targets and retain key talent.

Cable & Cable Assembly Management

• Manage cable assembly operations, execute production plans, review manufacturing issues, and coordinate with the operation director to improve efficiency and achieve operational excellence.
• Cultivate VS leaders, encourage cross-departmental leadership, and troubleshoot issues.
• Participate in establishing quality and production systems; handle major quality issues.
• Supervise safety policy implementation and promote safety risk resolution.
• Ensure timely order delivery and excellent customer experience.

Project Management and TEOA Activities

Organize and monitor key improvement projects to reduce costs and improve efficiency, such as TEBIT savings and Kaizen initiatives. Participate in TEOA training and apply tools like VS Transformation and CCF for continuous improvement.

Key Process Technology Development

Support key process technology development by allocating resources and providing advice to enhance manufacturing efficiency and achieve operational excellence.

Candidate Profile

• Bachelor's degree in Mechanical, Electrical, Electronic, Mechatronic, or IE.
• Proficient in English (written and oral); hands-on experience preferred.
• 8-10 years of shopfloor management experience in the electronics industry, with at least 5 years in managerial roles.
• Strong Lean Six Sigma or Lean manufacturing knowledge and project experience.
• Familiarity with quality systems and tools.
• Extensive experience in operator training and development.
• Planning skills and experience.
• Proficient in PC skills.

Personal Attributes & Competencies

• Excellent communication, interpersonal, and management skills.
• Results-driven with strong problem-solving skills.
• Ability to work under pressure.
• Easy-going, self-motivated.
• Integrity, accountability, teamwork.
• Proven change management experience.
• Proficiency in English (reading, writing, speaking).

Core Competencies

Strategy, Execution, Talent (for managers).

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Job Overview

In order to complete the order requirements on time and reduce costs, under the guidance of the plant and department policies, formulate the department's production plan, supervise and monitor manufacturing activities with the objective of improving manufacturing efficiency and achieving operation excellence target within operating plan and budget.

Job Requirements

Policies and Procedures

Develop and implement the manufacturing related policies and procedures in order to align with government regulation and corporate policy. Organize the formulation of the responsibilities of management personnel at all levels and optimize the internal structure and staffing.

Develop and implement cable assembly function budget and plan; allocate function target to subordinates; and monitor the achievement of the budget and overall performance in order to achieve targeted of cable assembly performance.

People Management and Development

Allocate and balance work across direct reports; review and provide timely performance feedback to direct reports; mentor, develop and motivate them; and resolve people/functional issues in the department in order to achieve targeted performance and retain key talent

Cable & Cable Assembly Management

• Manage cable assembly, including execute production plan, review and solve manufacturing issues, and update the manufacturing issues with operation director to improve cable assembly efficiency and achieve operation excellence.
• Cultivate VS leaders, drive VS leaders to lead cross departmental activities and solve trouble shooting case
• Participate in establishing the department's quality and production system, and participate in handling major quality issues.
• Supervise and require all VS to effectively implement the plant safety policies and promote the resolution of safety risk issues
• Ensure timely delivery of orders and achieve excellent customer experience

Project Management and TEOA Activity

To reduce the costs and improve the efficiency of the department, organize and plan key improvement projects, and monitor the implementation of these projects (TEBIT Saving, Kaizen)

In order to improve and cooperate with the plant in implementing the TEOA excellent operation objectives, actively participate in TEOA training and use TEOA tools for improvement, such as VS Transformation, CCF, et

Key Process Technology Development

Involve and support (including allocating resource and provide advice) key process technology development in order to improve manufacturing efficiency and achieve operation excellence.

What your background should look like

• Bachelor and Engineering Degree in mechanical, electrical and electronic, mechatronic, IE
• Good English skills (written and oral); hands on
• Min. 8 to 10 years shopfloor management experiences in elec. Industry, above 5 years on managerial positions.
• Solid Lean 6 Sigma or Lean manufacturing knowledge and project experiences.
• Familiar with quality system and tools.
• Rich experiences in operator training and development.
• Planning knowledge and experiences.
• Proficient PC skills.

Personal Attributes & Competencies

• Good communication, interpersonal and management skills.
• Drive for results, good problem-solving skills.
• Can work under the pressure.
• Easy-going, self-motivated.
• Integrity, accountability, teamwork.
• Proven change management experiences.
• Read, written and oral English

Competencies

SET : Strategy, Execution, Talent (for managers)

Location:

Prai, Penang, 07, MY, 13600

State: 07

Country/Region: MY

Travel: 10% to 25%

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Job Responsibility

• Builds market position by locating, developing, defining, and closing business relationships.
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
• Tracks individual contributors and their accomplishments.
• Locates or proposes potential business deals by contacting potential partners.
• Discovers and explores business opportunities.
• Screens potential business deals by analyzing market strategies, deal requirements, and financials.
• Evaluates options and resolves internal priorities.
• Recommends equity investments.
• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations.
• Examines risks and potentials for the business opportunities.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Protects organizationâs value by keeping information confidential.
• Managing and optimizing operational processes to improve efficiency and productivity.
• Developing and implementing policies, procedures, and best practices.
• Monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement.
• Coordinating with cross-functional teams to ensure seamless operations.
• Leading and mentoring team members to achieve operational excellence.
• Managing budgets, forecasts, and operational resources effectively.
• Identifying risks and implementing solutions to minimize disruptions.
  
  

Job Requirements

• Bachelor's degree in business, marketing or related field.
• Mandarin proficiency
• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
  
  

Job Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Allowance Provided
• Training Provided

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