1,452 Operations Intern jobs in Malaysia

• Support the team by executing all administrative and operational duties.
• Support the team with documentation of the Seller Programmes processes
• Liaise with other internal teams (as and when required) to ensure the smooth execution of administrative and operational duties.
• Other ad hoc tasks as needed
  
  

• Bachelor's Degree in a related field
• Strong attention to detail and communication skills
• Comfortable with Excel and handling data
• Able to work independently, with a flexible and proactive attitude

This job is an Operations Manager in investment management. You might like this job because you'll streamline processes, lead projects, and mentor a team, all while ensuring our financial operations run smoothly and efficiently!

As an Operations Manager, you will play a key role in the day-to-day operational processes supporting investment management activities. This role requires a strong understanding of back- and middle-office functions and the ability to collaborate across departments including finance, compliance, technology, and investment teams.

• Lead and coordinate the end-to-end onboarding process with custodians and clients - ensuring every account is opened seamlessly, every interaction professional, and every expectation exceeded.
• Oversee and execute accurate, timely cash and security transfers, keeping our financial operations frictionless and dependable.
• Manage daily trade and position reconciliations, swiftly spotting discrepancies and resolving them with precision and confidence.
• Partner with finance and fund administration teams on NAV calculations, performance attribution, and financial reporting - ensuring our numbers always tell the right story.
• Constantly challenge the status quo. Identify inefficiencies and bring fresh ideas to life through smart process improvements and automation.
• Be a key player in cross-functional projects, from tech upgrades to regulatory rollouts.
• Collaborate with our tech team to shape internal tools, automate workflows, and protect data integrity across systems.
• Guide, mentor, and uplift junior team members—fostering a culture of collaboration, ownership, and excellence.

• Bachelor’s degree in Finance, Accounting, Business Administration, Engineering or equivalent.
• 3–5 years of relevant experience in an operations or middle-office role within the asset management or financial services industry.
• Proficient in Microsoft Excel (pivot tables, advanced formulas, lookups, etc.).
• Experience with VBA for process automation is preferred.
• Familiarity with RPA tools (e.g., UiPath, Blue Prism) is preferred.
• Strong understanding of fund structures (mutual funds, ETFs) and have a working knowledge of various asset classes including equities, fixed income, and alternatives.
• Analytical, resourceful, and meticulous - with a knack for solving problems others might overlook.
• Communicate clearly, confidently, and can simplify the complex when needed.
• Work well both independently and in team settings - capable of juggling multiple priorities without breaking a sweat.

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Seller Operations Project Management - Business Development role at Shopee

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Seller Operations Project Management - Business Development role at Shopee

• Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives
• Project Management Office (PMO) activities for projects with a focus on business growth and profitability
• Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth
• Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers
• Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth
• Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes
• Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors
• Handle ad-hoc tasks as required
  
  

• Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives
• Project Management Office (PMO) activities for projects with a focus on business growth and profitability
• Plan and roll out new internal and seller-facing initiatives to help the business more effectively achieve operational outcomes, and thus improve seller growth
• Collaborate with Seller Community teams and Account Managers to identify structural issues impacting seller operational performance and pain points faced by sellers
• Work with the Operations team to rollout programmes to Shopee sellers and to resolve structural operational issues impeding our sellers’ growth
• Coordinate stakeholders across Business Development, Operations and Marketing to achieve initiative outcomes
• Analyse and optimise internal processes across the Business Development teams to improve efficiency and reduce errors
• Handle ad-hoc tasks as required
  
  

• Bachelor's degree in any field is required; a Master in Business Administration (MBA) would be advantageous
• Experience in e-commerce, fast-paced tech start-ups, management consulting, corporate strategy, or private equity is a plus
• Outstanding problem-solving and critical-thinking skills
• Exceptional communication and project management skills
• Result-oriented with bias for hands-on execution
• Possess strong business acumen and commercial savviness

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales, Business Development, and Strategy/Planning
• Industries Internet Marketplace Platforms and Technology, Information and Internet

Referrals increase your chances of interviewing at Shopee by 2x

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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The Project Management Operations Specialist is responsible for a specific area of project management. These areas could include scheduling, cost management, risk management, vendor coordination, or other relevant areas as assigned. In addition, the Specialist supports the Project Manager and their associated projects.

What You Will Do:

• Involved in the management of multiple vendor projects and small-scale projects
• Initiates and implements Vendor Coordination/Project Management procedures for assigned responsibilities
• Assist in the development of schedules/timelines/cost plans that support the business objectives, established budgets, resources, and project deliverables for each project
• Support day-to-day execution of the overall project delivery process.
• As directed, monitor that projects are executed within the approved vendor budget and schedule and per company Quality requirements
• Support the managing risks and issues
• Prepares technically accurate and timely reports related to the project.
• Support Managing stakeholders’ communication and prepare communications for management and updates.
• Assist in managing the main project documentation and the project initiation document.
• Prepares accurate and timely reports related to project progress to internal/external stakeholders regularly as assigned.
• Support invoice development that is properly prepared following contractual terms and is issued to clients promptly.
• Performs follow-up on outstanding vendor/project issues necessary to support the fulfillment of ABS deliverables
• Prepare and submit time charge records and expense reports promptly per company procedures.

What You Will Need:

Education and Experience

• Bachelor’s degree or recognized equivalent in Business, Marketing, or related discipline preferred.
• At least one year of experience in the maritime industry is preferred.
• At least one (1) year of experience related to project management is preferred.
• PMI-PBA, PMI-ACP, PMI-RMP, PMI-SP, or a general certification in Project Management is preferred.

Knowledge, Skills, and Abilities

• Ability to speak and write English fluently
• Knowledge of project management methodologies and techniques
• Ability to work positively with a wide range of individuals involved in the project
• The ability to identify, analyze and solve project-related problems.
• Ability to organize, plan, monitor, and control project contractual requirements, budgets, schedules, and technical work.
• Ability to communicate technical aspects of projects and work assignments to peers and clients.
• The desire and ability to work as a member of a team.
• Realization of financial aspects of approved business plans and budgets about the project.
• Working knowledge of the ABS Health, Safety, Quality & Environmental Management System.

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.

ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

Equal Opportunity

ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.

Notice

ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.

Other

This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs

• Job Identification 3384
• Job Category Operations
• Posting Date 07/31/2025, 08:37 AM
• Job Schedule Full time
• Locations 7 Science Park Drive #09-21/32, Singapore, 119316, SG

dentsu Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Operations Executive , Media Operations role at dentsu

dentsu Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Operations Executive , Media Operations role at dentsu

Job Description:

ith a team of approximately 68,000 employees, and boasts a network of world-class brands, including Carat, Dentsu Creative, dentsu X, iProspect, Merkle, and more. These brands, each with deep expertise in media, creativity, and digital, collaborate to deliver integrated growth solutions that create lasting, meaningful impact.

What your typical day will look like:

As the Operations Executive for Media Operations, your role is to support the Client Leaders, their team, and the Operations Managers by providing operational support of one or more elements of the end-to-end client lifecycle, from onboarding through offboarding, as well as billing, processes, budget maintenance, reporting, and audit.

Job Description:

Dentsu is a global leader in integrated growth and transformation, driving sustainable solutions and innovation for some of the world's most influential brands. Founded in 1901, dentsu operates in approximately 120 countries with a team of approximately 68,000 employees, and boasts a network of world-class brands, including Carat, Dentsu Creative, dentsu X, iProspect, Merkle, and more. These brands, each with deep expertise in media, creativity, and digital, collaborate to deliver integrated growth solutions that create lasting, meaningful impact.

What your typical day will look like:

As the Operations Executive for Media Operations, your role is to support the Client Leaders, their team, and the Operations Managers by providing operational support of one or more elements of the end-to-end client lifecycle, from onboarding through offboarding, as well as billing, processes, budget maintenance, reporting, and audit.

Core responsibilities include:

• Client Engagement & Process Improvement – Maintains relationships across Media Operations, gathers feedback for continuous improvement, and ensures adherence to processes and SOPs.
• Client Onboarding & Offboarding – Supports smooth transitions for client operations, ensuring proper management from onboarding to offboarding.
• Billing & Budget Management – Approves invoices, reconciles media deliveries with suppliers, conducts billing audits, and ensures budget tracking through MPAs and other financial references.
• Operational Efficiency & Compliance – Maximizes offshoring utilization, contributes to SOP documentation, enhances operational KPIs, and provides additional support as needed.
  
  
  

• Technical Skills & Expertise – Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP) with experience in billing, financial tracking, or procurement systems.
• Media & Financial Knowledge (Preferred) – Understanding of media operations, budgeting, invoicing, and supplier reconciliation is an advantage.
• Client & Stakeholder Management – Ability to build relationships, support client onboarding/offboarding, and ensure process adherence.
• Operational & Process Efficiency – Strong analytical, problem-solving, and multitasking skills to enhance SOPs, optimize workflows, and improve financial and operational processes.
  
  
  

• Flexible hybrid working arrangement.
• The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
• 3 whole company Wellness days off per year for you to switch off and take your day, your way
• Career Development and Learning & Development opportunities, including access to our global online dentsu University
• Be part of a global network that truly invests in recognising performance with via our Never Before Awards, and social impact, including having a clearly mapped path to becoming net zero
  
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Advertising Services

Referrals increase your chances of interviewing at dentsu by 2x

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Senior Manager, Fund Management Operations page is loadedSenior Manager, Fund Management Operations Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 2 Days Ago job requisition id JR-60383

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Roles and Responsibilities:

Private Retirement Scheme (PRS) Customer Operations

• Ensure seamless processing of PRS applications via RTA systems; resolve technical issues promptly.
• Oversee investor onboarding, including Know Your Clients (KYC) and Enhanced Due Diligence using Nice Actimize (internal AIA system).
• Manage investor screenings and escalate potential matches to Compliance.
• Reject third-party payments and notify relevant parties.
• Maintain and update the Operations Manual; implement approved changes.
• Assess and enhance service levels of RTA and AIA Branches; provide training as needed.
• Ensure timely submission of feed files to Private Pension Administrator (PPA) and reconcile discrepancies.
• Coordinate FATCA & CRS submissions with tax advisors.
• Lead operational support for IPOS onboarding and system monitoring.
• Participate in Business Continuity Planning (BCP) exercises.
• Prepare and present internal operational risk reports (MRMC, eGRC).

Reporting and Investor Services

• Manage the process of all subscriptions, redemptions, transfers and switching.
• Monitor and ensure that the regulatory and required compliance principles including reporting to regulators are properly adhered and completed.
• Ensure client enquires/complaints including institutional clients, distributors and professional investors as well as internal department requests are properly handled.

Leadership and Collaboration

• Supervise a team of three (Specialist, Analyst, Contract Analyst).
• Collaborate with internal teams (Investment, Compliance, Finance, Agency) and external stakeholders (Investors, Trustees, Regulators, Service Providers).
• Carry out any other duties and responsibility given by Management.

Minimum Job Requirements:

• A relevant academic qualification and/or a minimum of 8 years’ experience in customer operations. Direct experience from the fund management industry would be added advantage.
• Good understanding and knowledge of the administration of operations excellence and customer experience.
• Attention to detail, strong analytical and problem-solving skills with team player credentials.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA, we don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.

If you believe in inspiring a better future, we'd love to hear from you.

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Workforce Management - Operations, MY Marketplace role at Shopee

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Workforce Management - Operations, MY Marketplace role at Shopee

• Workforce Planning: Develop and maintain accurate workforce forecasts based on historical data, seasonality and business trends. Multi-functional collaboration to adjust workforce plans based on changes in demand and business priorities.
• Scheduling: Create, manage and optimize agent schedules for both Inhouse and BPOs aligned with the forecasted demand.
• Manages DMS tools for auto assignments setup, capacity changes and productivity settings.
• Able to run ad-hoc analysis to identify any operational challenges and to prepare action plans to mitigate the concerns.
• Real-time Monitoring: Monitor queues and agent performance in real-time to ensure schedule adherence, SLAs and key performance indicators are met for all contact channels (calls, chat and email, etc.).
• Schedule Adherence Management: Work with Operations team for both Inhouse and BPOs in proactively tracking, identifying deviations, and managing agents’ adherence to schedule.
• Alert Management: Respond to alerts and escalations related to RR cases, system issues, service disruptions and take necessary actions to mitigate the impacts to operations.
• Collaboration: Collaborate closely with Operations team to ensure effective communication and coordination for day-to-day operations.
  
  

• Workforce Planning: Develop and maintain accurate workforce forecasts based on historical data, seasonality and business trends. Multi-functional collaboration to adjust workforce plans based on changes in demand and business priorities.
• Scheduling: Create, manage and optimize agent schedules for both Inhouse and BPOs aligned with the forecasted demand.
• Manages DMS tools for auto assignments setup, capacity changes and productivity settings.
• Able to run ad-hoc analysis to identify any operational challenges and to prepare action plans to mitigate the concerns.
• Real-time Monitoring: Monitor queues and agent performance in real-time to ensure schedule adherence, SLAs and key performance indicators are met for all contact channels (calls, chat and email, etc.).
• Schedule Adherence Management: Work with Operations team for both Inhouse and BPOs in proactively tracking, identifying deviations, and managing agents’ adherence to schedule.
• Alert Management: Respond to alerts and escalations related to RR cases, system issues, service disruptions and take necessary actions to mitigate the impacts to operations.
• Collaboration: Collaborate closely with Operations team to ensure effective communication and coordination for day-to-day operations.
  
  

• At least 2 years of experience as a Real-Time Analyst, WFM or any related roles.
• Strong mathematical, statistical, and analytical skills.
• Strong organizational skills and detail oriented.
• Proficient in Microsoft/G-Suite applications (e.g., Microsoft Excel, Google Sheets etc.), knowledge In Excel VBA and data visualization is a plus.
• Excellent oral and written communication skills and interpersonal skills.
• Proficient in English (both verbal and written).
• Eager to work in a small team and fast-paced environments.
• Comfortable working with people from diverse cultural backgrounds.
• Bachelor's degree or above.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Internet Marketplace Platforms and Technology, Information and Internet

Referrals increase your chances of interviewing at Shopee by 2x

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