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Showing 11 Operations Engineer jobs in Malaysia
Senior Operations Engineer (Network Operations Center)
Posted 15 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Operations Engineer (Network Operations Center)
Overview
Network Operations Center (NOC) Senior Operations Engineer is a key position responsible for ensuring the stable operation of Mastercard's Network infrastructure globally. This role involves managing eyes on glass monitoring, network systems health check validations, troubleshooting issues, and optimizing performance to support the organization's mission-critical operations.
The NOC Senior Operations Engineer will work in a fast-paced, dynamic environment, often requiring quick decision-making and problem-solving. The role may involve working in a command center setting, monitoring systems, coordinating with various teams, and ensuring optimal network performance and security.
The Role
- Network Monitoring: Eyes on glass monitoring of network performance and system alerts to ensure reliable operation.
- Incident Response: Lead the incident response team to quickly address and resolve network outages or disruptions. Investigate outages, incidents; own problem tickets; replicate issues in lab and provide solutions to mitigate recurrence.
- Troubleshooting: Diagnose and troubleshoot complex network issues, employing analytical skills and technical expertise. Acceptance testing of new tech including upskilling of ops.
- System Maintenance: Perform regular maintenance checks and updates to network systems, including hardware and software.
- Performance Optimization: Analyze network performance metrics and implement improvements to enhance efficiency and reliability.
- Documentation: Maintain detailed records of network configurations, incidents, and performance reports.
- Coordination: Collaborate with other IT teams and stakeholders to ensure integrated and cohesive network operations.
- Training: Provide guidance and training to junior engineers and team members on best practices and standard operating procedures.
- Compliance: Ensure that network operations comply with organizational policies, industry standards, and regulatory requirements.
All about You:
- Education: Bachelor's degree in information technology, Computer Science, or related field.
- Experience: Some years of experience in network operations, with a focus on complex IT infrastructures.
- Certifications encouraged but not required: Relevant certifications such as Arista / Aruba / Cisco / Palo CompTIA Network+, or equivalent.
- Technical Skills: Proficiency in network protocols, routing, switching, firewall management, and network security principles.
- Problem-Solving: Highly analytical and good at troubleshooting with the ability to resolve complex network issues.
- Communication: Excellent verbal and written communication skills, with the ability to convey technical information clearly.
- Availability: Willingness to work in a shift-based environment, including nights, weekends, and holidays as required.
Good-to-Haves:
- Advanced Degrees: Master's degree in a related field.
- Additional Certifications: Advanced network certifications and specialized training in network technologies.
- Project Management: Experience in managing network-related projects and initiatives.
- Industry Knowledge: Familiarity with industry best practices and emerging trends in network operations.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Data Center Deployment Operations Engineer
Posted today
Job Viewed
Job Description
Works on-site to support OCI data center deployments and expansions in a mission-critical operations environment. Acts as a CHS technical Subject Matter Expert (SME) and point of contact in the field, ensuring deployment activities meet deadlines, SLAs, and quality standards.
+ Completes role largely independently within defined policies and procedures, and works across organizations and teams to support new deployments and expansions. Exercises excellent interpersonal and communication skills, both written and verbal.
+ Supports all work inside the data center and engages resources to resolve issues beyond their expertise.
+ Acts as a hardware support expert liaison to other technical and non-technical teams (e.g., networking, compute, compliance, business operations).
+ Demonstrates strong adherence to processes and serves as a Process Champion.
+ Possesses excellent knowledge of networks, operating systems, hardware, concepts, repair, and diagnosis.
+ Possesses excellent knowledge of data center design, including electrical and cooling plant operation.
+ Develops and verifies proper procedures for supporting data center infrastructure.
+ Understands when and where to escalate support issues and proactively engages external groups when there are issues affecting data center deployments and operations.
+ Provides technical training to peers and more junior DCTs.
+ A good level of spoken English is required.
**Responsibilities**
Responsible for delivering effective on-site technical support and installations for Oracle Cloud Infrastructure (OCI) Data Centers, focusing on hands-on hardware, network, and cabling deployments. Ensures data center builds are executed to the highest standards of quality, security, and efficiency by collaborating with cross-functional teams, vendors, and local build teams to drive best practices, resolve escalations, and ensure readiness for production operations.
**Key Responsibilities:**
**Technical**
+ Provide technical support and leadership for data center deployments and installations, requiring deep knowledge of hardware, networks, cabling, rack deployments, site planning, and installation management.
+ Lead CHS deployment activities and act as the on-site point of contact for physical infrastructure and networking, including pre-bootstrap testing, structured cabling oversight, and network monitoring/diagnosis.
+ Install, configure, and troubleshoot a wide range of hardware - from servers to networking equipment - and resolve technical blockers in real time.
+ Oversee rack deployment and commissioning, including planning new rack positions, hardware bootstrap, and software bootstrap.
+ Perform structured cabling installation and quality assurance checks.
+ Conduct site readiness assessments covering power, cooling, airflow, and physical space.
+ Contribute to the design and commissioning of new white space areas.
**Process, Compliance and Quality.**
+ Ensure compliance with OCI operational and change management processes.
+ Help configure and maintain dashboards to monitor build and CHS KPIs, including on-site activities, performance metrics, incidents, and service requests.
+ Follow ticketing processes and protocols, and maintain accurate records and timely reporting using provided tools.
+ Ensure service level agreements (SLAs) and service level objectives (SLOs) are consistently met.
+ Participate in post-go-live stabilization, audits, and quality control checks.
**Project and Vendor Coordination**
+ Work with project managers and vendors to define scope, verify required materials and tools, align on timelines and deliverables, track milestones, and address potential delays or risks.
+ Supervise and support vendor activities for data center builds, including Low Voltage (LV) cabling providers, ensuring work meets quality standards and project requirements.
+ Coordinate multiple concurrent deployments - including new builds and expansions - by collaborating with cross-regional and local teams to maintain smooth project flow, avoid overlaps, and prevent delays.
**Teamwork, Training & Availability**
+ Commit to a 24x7 availability during active deployment phases, with extensive travel to support on-site builds and provide remote expert support to other sites.
+ Provide on-site guidance, mentoring, and training to local CHS staff, working effectively within a multidisciplinary team to meet build targets.
+ Understand internal customer issues and deliver timely technical solutions.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Is this job a match or a miss?
Data Center Deployment Operations Engineer
Posted today
Job Viewed
Job Description
Works on-site to support OCI data center deployments and expansions in a mission-critical operations environment. Acts as a CHS technical Subject Matter Expert (SME) and point of contact in the field, ensuring deployment activities meet deadlines, SLAs, and quality standards.
+ Completes role largely independently within defined policies and procedures, and works across organizations and teams to support new deployments and expansions. Exercises excellent interpersonal and communication skills, both written and verbal.
+ Supports all work inside the data center and engages resources to resolve issues beyond their expertise.
+ Acts as a hardware support expert liaison to other technical and non-technical teams (e.g., networking, compute, compliance, business operations).
+ Demonstrates strong adherence to processes and serves as a Process Champion.
+ Possesses excellent knowledge of networks, operating systems, hardware, concepts, repair, and diagnosis.
+ Possesses excellent knowledge of data center design, including electrical and cooling plant operation.
+ Develops and verifies proper procedures for supporting data center infrastructure.
+ Understands when and where to escalate support issues and proactively engages external groups when there are issues affecting data center deployments and operations.
+ Provides technical training to peers and more junior DCTs.
+ A good level of spoken English is required.
**Responsibilities**
Responsible for delivering effective on-site technical support and installations for Oracle Cloud Infrastructure (OCI) Data Centers, focusing on hands-on hardware, network, and cabling deployments. Ensures data center builds are executed to the highest standards of quality, security, and efficiency by collaborating with cross-functional teams, vendors, and local build teams to drive best practices, resolve escalations, and ensure readiness for production operations.
**Key Responsibilities:**
**Technical**
+ Provide technical support and leadership for data center deployments and installations, requiring deep knowledge of hardware, networks, cabling, rack deployments, site planning, and installation management.
+ Lead CHS deployment activities and act as the on-site point of contact for physical infrastructure and networking, including pre-bootstrap testing, structured cabling oversight, and network monitoring/diagnosis.
+ Install, configure, and troubleshoot a wide range of hardware - from servers to networking equipment - and resolve technical blockers in real time.
+ Oversee rack deployment and commissioning, including planning new rack positions, hardware bootstrap, and software bootstrap.
+ Perform structured cabling installation and quality assurance checks.
+ Conduct site readiness assessments covering power, cooling, airflow, and physical space.
+ Contribute to the design and commissioning of new white space areas.
**Process, Compliance and Quality.**
+ Ensure compliance with OCI operational and change management processes.
+ Help configure and maintain dashboards to monitor build and CHS KPIs, including on-site activities, performance metrics, incidents, and service requests.
+ Follow ticketing processes and protocols, and maintain accurate records and timely reporting using provided tools.
+ Ensure service level agreements (SLAs) and service level objectives (SLOs) are consistently met.
+ Participate in post-go-live stabilization, audits, and quality control checks.
**Project and Vendor Coordination**
+ Work with project managers and vendors to define scope, verify required materials and tools, align on timelines and deliverables, track milestones, and address potential delays or risks.
+ Supervise and support vendor activities for data center builds, including Low Voltage (LV) cabling providers, ensuring work meets quality standards and project requirements.
+ Coordinate multiple concurrent deployments - including new builds and expansions - by collaborating with cross-regional and local teams to maintain smooth project flow, avoid overlaps, and prevent delays.
**Teamwork, Training & Availability**
+ Commit to a 24x7 availability during active deployment phases, with extensive travel to support on-site builds and provide remote expert support to other sites.
+ Provide on-site guidance, mentoring, and training to local CHS staff, working effectively within a multidisciplinary team to meet build targets.
+ Understand internal customer issues and deliver timely technical solutions.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Is this job a match or a miss?
Data Center Deployment Operations Engineer
Posted today
Job Viewed
Job Description
Works on-site to support OCI data center deployments and expansions in a mission-critical operations environment. Acts as a CHS technical Subject Matter Expert (SME) and point of contact in the field, ensuring deployment activities meet deadlines, SLAs, and quality standards.
+ Completes role largely independently within defined policies and procedures, and works across organizations and teams to support new deployments and expansions. Exercises excellent interpersonal and communication skills, both written and verbal.
+ Supports all work inside the data center and engages resources to resolve issues beyond their expertise.
+ Acts as a hardware support expert liaison to other technical and non-technical teams (e.g., networking, compute, compliance, business operations).
+ Demonstrates strong adherence to processes and serves as a Process Champion.
+ Possesses excellent knowledge of networks, operating systems, hardware, concepts, repair, and diagnosis.
+ Possesses excellent knowledge of data center design, including electrical and cooling plant operation.
+ Develops and verifies proper procedures for supporting data center infrastructure.
+ Understands when and where to escalate support issues and proactively engages external groups when there are issues affecting data center deployments and operations.
+ Provides technical training to peers and more junior DCTs.
+ A good level of spoken English is required.
**Responsibilities**
Responsible for delivering effective on-site technical support and installations for Oracle Cloud Infrastructure (OCI) Data Centers, focusing on hands-on hardware, network, and cabling deployments. Ensures data center builds are executed to the highest standards of quality, security, and efficiency by collaborating with cross-functional teams, vendors, and local build teams to drive best practices, resolve escalations, and ensure readiness for production operations.
**Key Responsibilities:**
**Technical**
+ Provide technical support and leadership for data center deployments and installations, requiring deep knowledge of hardware, networks, cabling, rack deployments, site planning, and installation management.
+ Lead CHS deployment activities and act as the on-site point of contact for physical infrastructure and networking, including pre-bootstrap testing, structured cabling oversight, and network monitoring/diagnosis.
+ Install, configure, and troubleshoot a wide range of hardware - from servers to networking equipment - and resolve technical blockers in real time.
+ Oversee rack deployment and commissioning, including planning new rack positions, hardware bootstrap, and software bootstrap.
+ Perform structured cabling installation and quality assurance checks.
+ Conduct site readiness assessments covering power, cooling, airflow, and physical space.
+ Contribute to the design and commissioning of new white space areas.
**Process, Compliance and Quality.**
+ Ensure compliance with OCI operational and change management processes.
+ Help configure and maintain dashboards to monitor build and CHS KPIs, including on-site activities, performance metrics, incidents, and service requests.
+ Follow ticketing processes and protocols, and maintain accurate records and timely reporting using provided tools.
+ Ensure service level agreements (SLAs) and service level objectives (SLOs) are consistently met.
+ Participate in post-go-live stabilization, audits, and quality control checks.
**Project and Vendor Coordination**
+ Work with project managers and vendors to define scope, verify required materials and tools, align on timelines and deliverables, track milestones, and address potential delays or risks.
+ Supervise and support vendor activities for data center builds, including Low Voltage (LV) cabling providers, ensuring work meets quality standards and project requirements.
+ Coordinate multiple concurrent deployments - including new builds and expansions - by collaborating with cross-regional and local teams to maintain smooth project flow, avoid overlaps, and prevent delays.
**Teamwork, Training & Availability**
+ Commit to a 24x7 availability during active deployment phases, with extensive travel to support on-site builds and provide remote expert support to other sites.
+ Provide on-site guidance, mentoring, and training to local CHS staff, working effectively within a multidisciplinary team to meet build targets.
+ Understand internal customer issues and deliver timely technical solutions.
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Is this job a match or a miss?
Data Center Engineering Operations Engineer, DCEO
Posted today
Job Viewed
Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.
We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, and a result-driven individual with strong technical understanding and the drive and vision to take our data center engineering operations to the next level. The DCEO Engineer is responsible for engineering operations including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. They are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.
Key job responsibilities
The Data Center Engineering Operation Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters within facilities. Often this will be including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
- Act as the site point of contact for internal and external stakeholders involving communication and relationship management.
- Meet daily hours of operations, on call requirements and response during rotations.
- Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA's as required.
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Assist in establishment of performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
- Generate change management requests & incident management tickets for DCEO activities.
- Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
- Establish documentation relevant to technical support of business & facility operations.
- Support, implement projects to increase current facility capacity, efficiency, sustainability & reliability.
- Support operating partners in the resolution of any infrastructure engineering issues
A day in the life
- Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, and facility management.
- Provide operational readings and key performance indicators to make sure uptime is maintained
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud
Basic Qualifications
- - 1+ year(s) of relevant work experience in electrical, mechanical, HVAC or fire systems experience in a data center or critical space facility
- - Basic understanding of concepts and interaction of Service Management systems (Problem and Change).
- - Ability to participate in a 24 x 7 rotating shift roster.
Preferred Qualifications
- - Bachelor's Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
- - Basic understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- - Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Data Center Engineering Operations Engineer, DCEO
Posted 4 days ago
Job Viewed
Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.
We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, and a result-driven individual with strong technical understanding and the drive and vision to take our data center engineering operations to the next level. The DCEO Engineer is responsible for engineering operations including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. They are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.
Key job responsibilities
The Data Center Engineering Operation Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters within facilities. Often this will be including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
- Act as the site point of contact for internal and external stakeholders involving communication and relationship management.
- Meet daily hours of operations, on call requirements and response during rotations.
- Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA's as required.
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Assist in establishment of performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
- Generate change management requests & incident management tickets for DCEO activities.
- Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
- Establish documentation relevant to technical support of business & facility operations.
- Support, implement projects to increase current facility capacity, efficiency, sustainability & reliability.
- Support operating partners in the resolution of any infrastructure engineering issues
A day in the life
- Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, and facility management.
- Provide operational readings and key performance indicators to make sure uptime is maintained
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 5+ years of relevant work experience in maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facility
- Familiar with the concepts and interaction of Service Management systems (Problem and Change).
Preferred Qualifications
- Bachelor's Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
- Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Data Center Engineering Operations Engineer, DCEO
Posted 4 days ago
Job Viewed
Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.
We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, and a result-driven individual with strong technical understanding and the drive and vision to take our data center engineering operations to the next level. The DCEO Engineer is responsible for engineering operations including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. They are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.
Key job responsibilities
The Data Center Engineering Operation Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters within facilities. Often this will be including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
- Act as the site point of contact for internal and external stakeholders involving communication and relationship management.
- Meet daily hours of operations, on call requirements and response during rotations.
- Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA's as required.
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Assist in establishment of performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
- Generate change management requests & incident management tickets for DCEO activities.
- Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
- Establish documentation relevant to technical support of business & facility operations.
- Support, implement projects to increase current facility capacity, efficiency, sustainability & reliability.
- Support operating partners in the resolution of any infrastructure engineering issues
A day in the life
- Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, and facility management.
- Provide operational readings and key performance indicators to make sure uptime is maintained
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud
Basic Qualifications
- 3+ year(s) of relevant work experience in electrical, mechanical, HVAC or fire systems experience in a data center or critical space facility
- Basic understanding of concepts and interaction of Service Management systems (Problem and Change).
- Ability to participate in a 24 x 7 rotating shift roster.
Preferred Qualifications
- Bachelor's Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
- Basic understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Principal Engineer, Operations
Posted 2 days ago
Job Viewed
Job Description
Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and tomorrow's next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we're living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.
**Job Description**
We are seeking a highly motivated and detail-oriented individual to join our team in the Business Process Management & System Projects function. The role offers an exciting opportunity to work on process improvement initiatives, digital transformation, and system implementation projects that drive efficiency and innovation across the organization.
**ESSENTIAL DUTIES AND RESPONSIBILITES:**
+ Consolidate and review business requirements, ensuring alignment between operations, IT, and business strategy.
+ Drive the design, development, and deployment of MES solutions to enhance manufacturing efficiency, traceability, and data accuracy.
+ Identify and address system gaps; lead continuous improvement and automation initiatives across functions.
+ Develop automation solutions for repetitive tasks, reporting, and data visualization to improve team productivity.
+ Support process improvement initiatives by identifying inefficiencies, pain points, and improvement opportunities.
+ Collaborate with cross-functional teams including IT, operations, and business users during project planning and execution.
+ Support the implementation and testing of new systems, including gathering requirements, preparing user documentation, and conducting user training.
+ Involve in VF system benchmarking.
+ Champion best practices in system governance, process standardization, and digital transformation across the organization.
+ Participate in change management and communication activities to support adoption of new processes and systems.
**Qualifications**
**REQUIRED:**
+ Bachelor's degree in Engineering, Computer Science, Information Systems, or related field; advanced degree preferred.
+ Minimum 8-10 years of experience in MES, factory systems, or manufacturing process automation.
**PREFERRED:**
+ Strong understanding of manufacturing operations, system integration, and data flow between MES, SAP, and other enterprise platforms.
+ Proven track record in driving cross-functional digital or process improvement projects.
+ Proficient in data analytics, visualization tools (e.g., Power BI, Tableau), and automation concepts.
+ Experience leading or governing technical councils, forums, or steering committees is a strong advantage.
+ Ability to work in a fast-paced, cross-functional, and global environment.
**SKILLS:**
+ Excellent problem-solving, stakeholder management, and communication skills.
**Additional Information**
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at ( ) to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**NOTICE TO CANDIDATES:** Sandisk has received reports of scams where a payment is requested on Sandisk's behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline ( or email
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Engineer II - Industrial Engineering
Posted 15 days ago
Job Viewed
Job Description
The Industrial Engineer performs analyze current processes and procedures. Implement improvements that maximize productivity, reduce wastefulness, and ensure high quality results.
**RESPONSIBILITIES:**
1. Analyze current productivity data.
2. Determine the best options for process improvement tactics.
3. Train employees in new practices.
4. Analyze output with new practices.
5. Manage and lead continuous improvement projects.
6. Promote efficiency and safety in the workplace.
7. Adhere to organizational requirements on quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies and general duty of care.
8. Maintain confidentiality of all information related to the production processes and components, business and other technology including materials.
9. Maintain confidentiality of all information related to the production processes and components, business and other technology including materials.
10. Other duties as assigned.
**KEY RESPONSIBILITIES:**
+ Assist in team management and support activities, providing guidance and assistance to Industrial Technicians as needed.
+ Contribute to layout optimization efforts by analyzing and proposing potential improvements.
+ Support capacity planning and analysis activities.
+ Participate in time-study analysis and process improvement initiatives.
+ Assist in Capital Expenditure (CapEx) projects, providing technical expertise and support.
+ Support OEE calculations and analysis, contributing to the evaluation and improvement of equipment performance.
+ Participate in continuous improvement initiatives, identifying areas for enhancement and implementing appropriate strategies.
+ Assist in man-machine calculations and analysis to optimize workstations.
+ Support 5S implementation activities.
+ Assist in takt time analysis and calculations.
+ Contribute to the management and analysis of key performance indicators (KPIs).
+ Support layout design activities.
**WORK ENVIRONMENT**
+ Location: Penang Science Park, Simpang Ampat.
+ Works in a fast-paced engineering/manufacturing lab environment.
+ Also works in a standard office environment and uses general office equipment (telephone, PC, copier, fax machine, etc.).
+ Works under limited supervision.
+ Overtime may be necessary in times of increased demand.
**QUALIFICATIONS:**
+ Strong analytical skills to evaluate and interpret data.
+ Strong communication and presentation skills.
+ Strong leadership skills in implementing productivity changes.
+ Critical thinking and problem-solving skills. Familiar with Cause & Effect Diagram, 5 Why, & Pareto Principle.
+ Understanding of basic Lean methodologies of Flow, Poka Yoke, & Heijunka.
+ Troubleshooting skills and attention to detail.
+ Documentation and organization skills.
+ Ability to work independently.
+ Ability to manage many projects at one time.
**EXPERIENCE:**
**Essential:**
+ Minimum of three (3) years related experience.
**Desirable:**
+ Familiar with ISO quality system.
+ Familiar with plant operation system.
+ Have good knowledge in 6Sigma, SPC, FMEA, lean manufacturing.
**EDUCATION:**
+ Bachelor of Science degree in Industrial Engineering, Process Engineering, or Manufacturing Engineering or a related field, or equivalent education and/or experience.
**WHY JOIN AEMY?**
_As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce._
_Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and etc._
_In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In Malaysia., we offer a rich benefits package that includes:_
+ _Medical - health care plan, dental, and vision._
+ _Short and long-term disability and life insurance._
+ _Executive Employee Health Screening package._
+ _Generous paid time off starting at 15 days and 19 public holidays._
+ _98 days of paid maternity leave for Moms and 7 consecutive days of paid paternity leave for Dads._
+ _AE Child-Of-Employee Scholarship Program._
+ _Employee Referral Program._
+ _Career Growth and Learning Opportunity._
Engineer II - Industrial Engineering
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Principal Engineer, Industrial Engineering
Posted 13 days ago
Job Viewed
Job Description
Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and tomorrow's next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we're living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.
**Job Description**
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
+ Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
+ Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
+ Maintain IE database and lead on the IE related system project.
+ Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
+ Define production layout to ensure high efficiency and ergonomic for Lean operation.
+ Coordinate in tool relocation & re-layout activities.
+ Resources planning for DL & IDL based on production volume targets.
+ Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.
+ Validate automation performance and capability.
+ Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
+ Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI's
+ Perform other duties as assigned.
**Qualifications**
REQUIRED:
+ Minimum Bachelor's degree such as Industrial Engineering, Manufacturing Engineering, Mathematics, Statistics or others related Engineering disciplinary
+ Minimum working experience >5 years
+ Strong oral and written communication skills
+ Able to work independently with minimal supervision
PREFERRED:
+ Proficiency with Microsoft Office and other analysis tool
+ Familiar with AutoCAD
+ Knowledge in LEAN & Six Sigma is added advantage
SKILLS:
+ Excellent written and oral communication, interpersonal and relational skills, with the ability to quickly develop relationships of trust and confidence with a variety of people and personalities, at all levels within an organization
+ Self-motivated with the ability to effectively multi-task and work collaboratively in a fast-paced, team environment
+ Strong active listening skills with the ability to ask thoughtful and probing questions to determine client needs
+ Ability to make clear, logical decisions based on facts, taking into consideration the big picture, long and short-term effects, and exercising sound judgment when handling complaints, confidential and sensitive issues
+ Strong sense of responsibility. Demonstrated ability to deliver consistent positive results through influencing, coordinating, and managing the efforts of others
**Additional Information**
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at ( ) to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**NOTICE TO CANDIDATES:** Sandisk has received reports of scams where a payment is requested on Sandisk's behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline ( or email
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