105 Operations Assistant jobs in Malaysia

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

• Managing hub and dealing with customers in regards to installation, exchange of product, return or refund / damaged products.
• Key in order into the system and ensure all orders received are tally with the system and order number.
• To ensure cleanliness of the work station, compliance to HSE regulations.
• Manage stock - inventory, checking stocks, key in stocks into the system.

• Minimum SPM with at least 1 year of experience in warehousing / logistics industry.
• Computer literacy - must know how to use Microsoft Excel / Word / PowerPoint.
• Must be able to speak and write in both Malay and English languages.
• Willing to work in Sungai Buloh.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent worldwide. We provide challenges and opportunities for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in supply chain management, warehousing, distribution, value-added services, and lead logistics provider services for our customers – helping them deliver better results every day.

• Managing hub operations and dealing with customers regarding installation, exchange of products, returns, refunds, or damaged products.
• Entering orders into the system and ensuring all received orders match the system records and order numbers.
• Ensuring cleanliness of the work station and compliance with HSE regulations.
• Managing stock inventory, checking stocks, and entering stock data into the system.

• Minimum SPM qualification with at least 1 year of experience in warehousing or the logistics industry.
• Computer literacy, including proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to speak and write in both Malay and English.
• Willing to work in Sungai Buloh.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

• Support the warehouse in distribution & shipping, process order fulfilment from inventory, scanning, pick & pack.
• Assisting in documentation for incoming and outgoing spares, maintain a clean handover across all parties, maintain clear segregation of parts to eliminate any doubt / confusion and fast communication of any problem to his/her superior.
• Required to do shift work and variable work patterns if necessary and able to perform overtime work.
• In general the position is to specifically assist and execute day-to-day operational duties to fulfil the key metrics set by the company and customer.

• Fresh after SPM
• SPM with 23 years’ experience
• Able to read and write English & Bahasa Malaysia.
• Ability to work with minimum supervision
• Ability to use good judgment in making decisions,
• Fundamental working knowledge of statistics
• Must be flexible and able to work effectively within organization with little or no direct supervision.
• Must be able to interface successfully with various personalities, cultures and work environments.
• Must be able to readily adjust priorities and tasks in response to business needs.
• Able to handle and maintain MHE (where required)

• Oversee and monitor the daily operations of agents across Southeast Asian countries
• Provide operational support including logistics, documentation, and internal systems
• Compile and analyze performance reports to identify areas for improvement
• Act as a liaison between HQ and regional agents
• Coordinate inter-departmental communications and ensure agent needs are met promptly
• Assist in resolving operational issues efficiently and professionally
• Support the implementation and compliance of company SOPs and policies
  
  

• Minimum Bachelor's Degree in Business Administration, Operations Management, Logistics, or related field
• Fresh Graduate are welcome
• Proficient in English and Bahasa Malaysia (Mandarin proficiency is a plus)
• At least 1-2 years of experience in operations, coordination, or logistics-related roles
• Strong communication, organization, and problem-solving skills
• Able to work in a fast-paced, cross-border environment
• Proficient in Microsoft Office and basic operational management systems
  
  

• Competitive salary and incentive scheme
• Opportunities for career advancement
• Supportive and collaborative work culture
• Regional and global exposure in the maritime industry
• Growing fast in shipping business

This job is a fantastic opportunity for a detail-oriented person who loves tech! You might like this job because you'll help improve operations and client service in the financial planning industry while gaining valuable experience and skills.

Are you a detail-oriented and tech-savvy individual looking to make a meaningful impact in a dynamic work environment?

Join our team as a Business Operations Assistant and be the driving force behind innovation and excellence in fostering a productive and positive workplace experience!

This role offers exposure to the financial planning industry with dynamic experience in business operation optimization, client servicing, and marketing support.

• Provide proactive administrative assistance to executives and team members;
• Efficiently manage correspondence, emails, and phone calls with proficient use of technology in a professional manner;
• Facilitate communication between clients, departments, vendors, and strategic partners;
• Regularly update clients on financial market trends and news;
• Demonstrate a commitment to exceptional customer service by assisting clients with servicing requests;
• Conduct data analysis to enhance business proposals and strategies;
• Prepare compelling marketing decks for client presentations;
• Assist with social media posting across multiple platforms.

• Implement a comprehensive digital record-keeping system for all essential business documents, ensuring accessibility and accuracy;
• Manage client documentation through meticulous digital archiving for quick retrieval and enhanced service delivery;

Maintain transparent and auditable financial records, including generating quotations, invoices, and statements for collections and payments.

• Diploma or Degree in any field;
• 0-2 years of relevant experience; fresh graduates are welcome to apply;
• Good communication and interpersonal skills;
• Ability to build rapport with customers and colleagues;
• Strong personal initiative and ability to work independently;
• Problem-solving mindset with strong follow-up and ownership;
• Enjoys challenges and process improvement;
• Effective multitasking, prioritization, and time management skills;
• Interest in developing expertise in financial planning and investment;
• Team player willing to learn and adapt in a dynamic environment;
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), Adobe Acrobat, and Canva.

Brightbeam is a financial planning agency providing comprehensive services including asset management, investment, estate planning, insurance, lending, and offshore financial solutions. We assist businesses in developing customized strategies to manage risks and achieve financial goals.

About the role

We are seeking a proactive and organised Tour Operations Assistant to join our dynamic team at JOE AND PAUL HOLIDAY XPERIENCE ENTERPRISE' in Kuching Sarawak . In this full-time position, you will play a crucial role in supporting our tour operations and ensuring the smooth running of our adventure travel experiences.

What you'll be doing

Assist in the planning and coordination of tour itineraries and logistics

Liaise with suppliers, vendors and tour participants to address inquiries and resolve any issues that may arise

Maintain detailed records and documentation related to tour bookings, reservations and expenditures

Provide administrative support, including preparing invoices, processing payments and updating database records

Contribute to the development and implementation of new tour products and services

Support the marketing and promotion of our tours through content creation and social media management

Participate in site visits and familiarisation tours to enhance your knowledge of our destinations and offerings

What we're looking for

Relevant experience in a customer service or administrative role, preferably within the tourism or travel industry

Excellent communication and interpersonal skills, able to speak Chinese, English , Malay

Strong organisational skills and attention to detail, with the ability to multitask and prioritise competing tasks

Proficiency in using Microsoft Office suite, as well as experience with tour booking or customer relationship management (CRM , ECM) software

A passion for travel and adventure, with a deep understanding of the local tourism landscape

Flexibility to work outside of standard business hours, including evenings and weekends, as required

What we offer

At JOE AND PAUL H XPERIENCE ENTERPRISE' , we are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

Generous annual leave entitlement

Opportunities for professional development and career progression

Discounts on our tour packages and activities

A vibrant and collaborative team culture

If you are excited about the prospect of joining our dynamic team and contributing to the growth of our adventure travel business, we encourage you to apply now.

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Operations Assistant? Which of the following languages are you fluent in? Which of the following Microsoft Office products are you experienced with? Do you have previous invoicing experience? Do you have customer service experience?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as an Operations Assistant

This job is for an Operations Assistant where you'll provide admin support, prepare meeting minutes, and assist in events. No prior experience needed. You might like this job because it offers a supportive work environment to grow and develop your skills.

Are you looking for a dynamic and supportive work environment where you can grow and develop your skills? We are seeking enthusiastic and dedicated individuals to join our team as Operations Assistants . No prior experience is necessary – if you are eager to learn, have a positive attitude, and are ready to take on new challenges, we want to hear from you!

Responsibilities

• Provide administrative support
• Prepare meeting minutes
• Maintain records
• Provide customer service for our service subscribers
• Assist with weekly events / offline courses

• Proficiency in Mandarin is a must.
• Candidate must possess at least a Secondary School / SPM / 'O' level, Higher Secondary/ STPM / 'A Level / Pre-U, Diploma, Advanced / Higher / Graduate Diploma, any field.
• Fresh graduates are welcome, no prior experience required – just a willingness to learn and a positive attitude.
• Proficient in using Google Forms, Excel (formulas and basic functions), and other basic office tools.
• Strong organizational and multitasking abilities, attention to detail.

• Microsoft Excel
• Business Administration
• Project Planning
• Operations Management

The company encourages self-development and will support learning of new skills as long as it fits into our vision.

Competitive pay and compensation packages!

Never go hungry with snacks and drinks provided!

Annual company trip to foreign countries!

Who We Are: CTG Group, established in 2018, began as a training provider for small and medium enterprises and emerging entrepreneurs aiming to scale their businesses online. Today, we own some of the largest online healthcare and beauty brands, generating revenue of RM8 million per month. Our presence extends across multiple platforms, including Shopee, Facebook, WhatsApp, and physical retailers. Our diverse.

3 days ago Be among the first 25 applicants

Direct message the job poster from Feruni Ceramiche Sdn Bhd

Do you want to journey with us in transforming the "Living & Workspaces" of others?

The Assistant Manager, Retail Operations will lead the implementation of initiatives to drive operational excellence, process & systems improvement and sales selling competencies amongst the retail sales force. This role will support the implementation of strategies, improving operational processes, and ensuring the retail store and sales team achieves its objectives. The position is key for maintaining smooth operations while also ensuring high levels of customer satisfaction and sales performance.

Job Responsibilities:

• Assist in executing sales strategies and operational plans to meet store sales targets and goals.
• Develop store security policies and procedures.
• Improve merchandising presentation and visual displays.
• Conduct data-driven functional analysis with D365 CRM and ERP applications, etc.
• Provide guidance and support to retail staff to maintain high performance and meet customer service standards.

Customer Service Management:

• Ensure that customer service standards are met and help resolve escalated customer complaints.
• Monitor interactions with customers to ensure they receive exceptional service.

Inventory and Merchandising Support:

• Assist with inventory control, stock replenishment, and ensuring the correct products are on the sales floor.
• Help implement merchandising strategies and displays to attract customers and drive sales.

Performance Tracking and Reporting:

• Assist in monitoring and analyzing sales performance data.
• Prepare and share regular sales and operations reports to management.
• Identify areas for improvement and report findings to management.

Training and Development :

• Help onboard and train new sales team, ensuring they are up to speed on operational processes, sales strategies, and customer service standards.
• Offer ongoing training to team members to help improve their sales performance and product knowledge.
• Be a subject-matter expert (SME) on the various products, understanding all features, usage of features and troubleshooting procedures.
• Champion the product’s unique value proposition to respective target market and customer segments. Tailor messaging to communicate the product's benefits effectively to different audiences. This involves understanding customer pain points and how the product solves those problems.
• Monitor and assess the progress of trainees, either through quizzes, assessments, or practical evaluations, to ensure that they have understood the product and can apply their learning.
• Gather feedback from trainees on the effectiveness of training sessions and materials. Use this feedback to continuously improve the training approach, content, and delivery methods.

Collaboration with Other Departments:

• Work closely with other teams, such as merchandising, marketing, and customer service, to support cross-functional objectives.
• Assist in promotional and marketing activities to increase foot traffic and sales.

Process Improvement :

• Help identify inefficiencies in the sales operations and recommend improvements.
• Assist in implementing new systems or technologies to streamline operations.

Job Requirements:

• Candidate must possess a bachelor’s degree in any relevant field of study.
• Minimum 5 years of prior experience in retail sales operations, or any other relevant roles.
• Prior experience in a sales orientated role is a must.
• Prior roles involved with training and coaching would be an advantage.
• Prior experience in dealing with a product that require “design concept” selling techniques is an added advantage.
• Excellent facilitation, presentation, and communication skills.
• Ability to work independently and as part of a cross-functional team.
• Adaptable to changing business needs and dynamics.
• Passionate about training and possesses business acumen.
• Possess own transport and able to travel outstation when necessary.
• Role is based in HQ office in Petaling Jaya.

Job Entitlements:

• Salary range RM 4,500 – RM 6,000 per month
• Medical Insurance & Benefits - Hospitalization & Outpatient, Dental & Optical.
• 5 Working Days Per Week, 9.00 am to 6.00 pm working hours.
• Access to professional development and training programs for employee growth

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management, Strategy/Planning, and Training
• Industries Wholesale Building Materials, Glass, Ceramics and Concrete Manufacturing, and Retail

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Get notified about new Retail Operations Manager jobs in Petaling Jaya, Selangor, Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

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VT Markets Federal Territory of Kuala Lumpur, Malaysia

VT Markets Federal Territory of Kuala Lumpur, Malaysia

1 day ago Be among the first 25 applicants

Direct message the job poster from VT Markets

About us

VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 360 employees - and growing, Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.

Your Role in VT Markets

As a Promotion Operations Assistant Manager, you will be reporting to the Promotions/Campaign Manager and play a critical role in managing the day-to-day execution and administration of promotional campaigns within a fast-paced trading brokerage environment. You will coordinate cross-functionally to ensure seamless campaign rollouts, compliance with regulatory standards, and accurate reporting of campaign performance. Your attention to detail and understanding of marketing workflows, client segments, and financial products will help drive engagement, acquisition, and retention through effective promotional execution.

Your responsibilities will include:

Campaign Execution & Support

• Coordinate end-to-end execution of promotions and incentive campaigns (e.g. deposit bonuses, trading competitions, referral programs).
• Work closely with the Marketing, CRM, Legal/Compliance, Product, and Development teams to ensure smooth campaign deployment.
• Prepare campaign briefs, SOPs, and approval documents.

Operations & Compliance

• Ensure all promotions comply with local regulatory requirements and internal company policies.
• Assist in the preparation of audit documentation and liaise with compliance/legal teams for promotional approvals.
• Maintain accurate campaign records, including T&Cs, logs, and internal trackers.

Performance Tracking & Reporting

• Monitor live campaign performance and flag anomalies or issues promptly.
• Work with data and BI teams to generate post-campaign analysis reports.
• Support troubleshooting with customer support and tech teams on campaign-related queries.

Platform & Tool Coordination

• Use CRM tools, promotion engines, and backend dashboards to set up and monitor campaigns.
• Collaborate with Tech/Dev teams to test and QA promotional mechanics before go-live.

Process Improvement

• Contribute to the improvement of promotions workflows, approval timelines, and automation where possible.
• Identify inefficiencies and propose solutions to enhance execution speed and accuracy.

What Success Looks Like

• Consistently deliver promotional campaigns on time and within budget while maintaining high quality standards across all markets
• Successfully implement process improvements that reduce campaign deployment time and increase operational efficiency
• Drive measurable improvements in campaign performance metrics that contribute to overall business growth and client engagement objectives

What Makes You a Great Fit

Qualification & Experience:

• Bachelor’s degree in Business/Marketing/Finance or related field.
• At least 1 year of experience in marketing operations, promotions, or campaign management — preferably in financial services, fintech, or trading.
• Understanding of financial instruments (e.g., FX, CFDs, crypto) is a plus.
• Knowledge of regional differences in promotional strategy (e.g., APAC vs. EU regulations).
• Experience working in a regulated environment (FCA, ASIC, etc.).
• Familiarity with compliance/regulatory requirements in promotions is a plus.

Technical & Functional Skills:

• Familiarity with tools like Salesforce, HubSpot, Zoho CRM, or internal promotion management systems.
• Comfortable working with CRM tools, Excel, and backend systems.
• Analytical mindset with basic knowledge of campaign metrics (CTR, CPA, retention, etc.).
• Strong organizational and time-management skills with a detail-oriented mindset.
• Excellent communication and coordination abilities.
• Ability to handle multiple projects under tight deadlines in a fast-paced environment.

What We Offer

As official partners of Newcastle United F. C., VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreunership is incentived and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualised roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your journey after applying

• First round interview with our talent acquisition partner
• Second round interview with the hiring manager

• Seniority level Associate

• Employment type Full-time

• Job function Marketing
• Industries Financial Services, Marketing Services, and Technology, Information and Media

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Get notified about new Operations Assistant jobs in Federal Territory of Kuala Lumpur, Malaysia .

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

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