76 Operational Planning jobs in Malaysia
Head of Project Planning & Development
Posted 6 days ago
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Job Description
The Head of Project Planning & Development – Southern Region will lead and oversee the end-to-end planning, design, and execution strategy for all township developments within the Southern Region. This is a high-impact leadership role responsible for translating the Group’s strategic vision into tangible development outcomes. The incumbent will direct a multidisciplinary team, manage complex stakeholder relationships, ensure regulatory and financial compliance, and drive innovation and sustainability across large-scale, multi-phase projects.
Develop and drive the regional development roadmap, aligning with the Group’s overall township vision and business objectives.
Lead master planning efforts for multiple townships, ensuring commercial viability, regulatory compliance, and community-centric designs.
Identify new site opportunities and oversee land-use studies, market research, and macro development strategies.
Oversee the development of detailed project implementation plans across multiple projects concurrently.
Ensure alignment of project scopes, schedules, and resources across business units, consultants, and contractors.
Monitor progress, resolve bottlenecks, and ensure timely delivery within approved budgets and timelines.
Provide strategic direction during design stages, ensuring compliance with corporate design standards, sustainability goals, and market relevance.
Review, evaluate, and approve masterplans, architectural proposals, and engineering solutions.
Champion design innovation, smart township concepts, and integrated infrastructure planning.
Lead the feasibility assessment of new and existing development parcels.
Oversee preparation of investment papers, development strategies, and scenario-based financial models.
Advise Group leadership on land optimisation, phasing, and development mix strategies.
Serve as senior representative in all regional statutory, authority, and community engagements.
Ensure smooth navigation of the planning and approval process, including development orders, land conversion, zoning, and building plan submissions.
Maintain strong working relationships with local councils and government agencies.
Oversee project budgeting in collaboration with Group Finance, Contracts, and QS teams.
Champion value engineering and cost-efficiency measures without compromising quality or design integrity.
Ensure financial prudence across all stages of the development lifecycle.
Lead and mentor a team of project managers, planners, engineers, and support staff.
Drive high-performance culture, ensure cross-functional alignment, and support team growth through coaching and talent development initiatives.
Act as a key liaison with the Group’s senior leadership team on project progress and regional updates.
Integrate sustainable development principles across planning and design initiatives.
Identify key project risks and implement mitigation strategies.
Uphold quality, safety, and environmental standards across all developments
Requirements Educational Background:
Bachelor’s Degree in Civil Engineering, Architecture, Town Planning, or a related field.
Postgraduate qualification (MBA, Urban Development, or related discipline) is an added advantage.
Minimum 12 years of experience in property development, with at least 5 years in a leadership role overseeing township or large-scale mixed-use developments.
Proven track record in master planning, project management, and authority liaison in Malaysia (preferably Johor)
Exposure to both upstream planning and downstream implementation phases.
Strategic thinking with strong business and commercial acumen.
Strong leadership, people management, and stakeholder engagement skills.
Deep understanding of regulatory frameworks, land matters, and local development policies.
Proficiency in planning tools and software (AutoCAD, MS Project, Revit, etc.).
Willing to travel frequently across Southern Region sites.
Comfortable working in a fast-paced, matrixed organizational structure.
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Senior Associate - Contract Management & Project Planning Department
Posted 11 days ago
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Job Description
Job Purpose
Support Vice President in managing and administer all the pre & post contract Works for all Rail Systems, Wayside & Equipment's Projects and Consultancy Services as to meet the project objectives in terms of time, cost and quality.
Key Accountabilities
- Support in reviewing Cost Estimate for commercial aspects of Projects CAPEX.
- Support in reviewing Tender Document/ RFP/ RFQ via GPD 3 procurement process.
- Cost Data input in the database system for rail systems, wayside & equipments, etc.
- Support in preparation of Commercial Evaluation Report.
- Prepare checklist for the release of Performance Bonds for compliance to the contract’s requirement.
- Support in reviewing the completeness of Contract Document with respect to Contractual terms and commercial part of the document.
- Participate in joint valuation with Contractors/Suppliers/Project Owner/End User for verification of work done prior preparation of payment certification and other inspection if required such as project completion and defects inspection.
- Check the completeness of payment supporting document prior preparation of payment certificate.
- Check the completeness of supporting document prior preparation of contractual certificates such as VO, CPC/CA, CFIA, CTO, CNC and CMGD.
- Updating monthly project status.
- Assist in all tasks as and when required by the management of Prasarana.
Qualifications, Skills & Knowledge
- Bachelor’s Degree in Quantity Surveying (QS)/ Engineering / Construction Management or equivalent.
- Minimum 6 years of Quantity Surveying (QS) / Engineering / Construction Management experience.
- Building Construction, Cost and Technical Knowledge.
Specialist, Project Management & Space Planning
Posted 11 days ago
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Job Description
Join to apply for the Specialist, Project Management & Space Planning role at RHB Banking Group
Specialist, Project Management & Space PlanningJoin to apply for the Specialist, Project Management & Space Planning role at RHB Banking Group
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About The Role
We are seeking a highly motivated Specialist to join our Project Management & Space Planning team at RHB Banking Group. In this role, you will be responsible for strategic office space planning and managing projects related to our headquarters renovation. You will work closely with internal stakeholders and external vendors to ensure efficient use of office space, budget tracking, and smooth execution of ongoing projects.
About The Role
We are seeking a highly motivated Specialist to join our Project Management & Space Planning team at RHB Banking Group. In this role, you will be responsible for strategic office space planning and managing projects related to our headquarters renovation. You will work closely with internal stakeholders and external vendors to ensure efficient use of office space, budget tracking, and smooth execution of ongoing projects.
What You Will Be Doing
- Prepare annual budgeting and budget tracking for HQ renovation projects
- Strategically plan and manage HQ office space, including vacant space, occupancy, and space efficiency
- Report on Construction in Progress (CIP) for capitalization asset to Finance
- Verify and check payment submissions related to projects
- Track and monitor ongoing projects to ensure timely completion
- Utilize the e-Procurement System to raise Purchase Requests (PR)
- Act as an I-Supplier user to claim project management fees on behalf of RHB Property Sdn Bhd
- Manage contracts related to groupwide furniture tenders
- Relevant experience in project management, space planning, or facilities management
- Strong budgeting and financial tracking skills
- Detail-oriented with excellent organizational and multitasking abilities
- Proficient in procurement and contract management processes
- Good communication and stakeholder management skills
- Ability to work independently and collaboratively within a team
- Knowledge of office space optimization and renovation project workflows is an advantage
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you’re ready to be part of our transformative journey, we encourage you to apply now. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Project Management and Information Technology
Referrals increase your chances of interviewing at RHB Banking Group by 2x
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#J-18808-LjbffrBusiness Operations Director
Posted 11 days ago
Job Viewed
Job Description
This Operations Director will manage a high precision machining operation in a manner that reduces operating costs, increases revenues, and ensures customer expectations are exceeded.
Essential Duties And Responsibilities
- Responsible for growing the business for the site, develop new capabilities that align to business needs, drive high level of operation execution, deliver financial goals, and ensure customer satisfaction is met if not exceeded.
- Responsible for the site operations teams, including manufacturing, engineering, quoting, materials, and logistics.
- Drive operational excellence through lean manufacturing methodologies and automation, increasing productivity and profitability.
- Customer facing role that is responsible to work with sales to pursues additional opportunities to expand business with current customers and win new customer prospects while increasing customer satisfaction.
- Expand site capabilities and technologies enabling long-range planning to support overall goals of the Company. Supports the Company and the goals of the VP, Operations.
- Responsible for the development of personnel, in addition to discipline and morale of the site teams.
- Works closely with the Business Units, Sales, and corporate functions to achieve Company goals. Performs policymaking, decision-making, and long-range planning with these groups to support goals of the Company.
- Periodic forecasting of revenue, capital expenditures, and resources in a manner which reduces operational costs, increases revenue, exceeds customer expectations, grows current business, and obtains new business. Looks for ways to improve efficiency and management of all facilities under control by sharing of resources.
- Leads staff and management, ensuring all groups work together, trends are monitored, and quality is kept to a high standard. Ensures the good of the Company is kept in mind in all management decisions.
- May perform other duties and responsibilities as assigned.
KNOWLEDGE REQUIREMENTS
- Strong knowledge of global and regional machining operations and semiconductor capital equipment industry. A Plus if candidate also has experience in Frame Fabrication and welding operations.
- Strong proficiency in determining requirements to enable company’s business goals and objectives with ability to develop and operationalize a plan to achieve targets.
- Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum resource planning.
- Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
- Strong written and verbal communication skills. English is a requirement.
- Proficiency in use of personal computers, Microsoft Office products (Excel, Word, and PowerPoint) and e-mail skills required.
- Bachelor’s degree from four-year college or university required. Master’s degree preferred.
- Minimum four (4) years related work experience with a high-volume contract manufacturing company.
- Extensive experience working directly with customer and developing the customer relationship.
- Experience of personnel management and development.
- Or an equivalent combination of education, training, or experience.
Business Operations Assistant
Posted today
Job Viewed
Job Description
This job is a fantastic opportunity for a detail-oriented person who loves tech! You might like this job because you'll help improve operations and client service in the financial planning industry while gaining valuable experience and skills.
Are you a detail-oriented and tech-savvy individual looking to make a meaningful impact in a dynamic work environment?
Join our team as a Business Operations Assistant and be the driving force behind innovation and excellence in fostering a productive and positive workplace experience!
This role offers exposure to the financial planning industry with dynamic experience in business operation optimization, client servicing, and marketing support.
- Provide proactive administrative assistance to executives and team members;
- Efficiently manage correspondence, emails, and phone calls with proficient use of technology in a professional manner;
- Facilitate communication between clients, departments, vendors, and strategic partners;
- Regularly update clients on financial market trends and news;
- Demonstrate a commitment to exceptional customer service by assisting clients with servicing requests;
- Conduct data analysis to enhance business proposals and strategies;
- Prepare compelling marketing decks for client presentations;
- Assist with social media posting across multiple platforms.
- Implement a comprehensive digital record-keeping system for all essential business documents, ensuring accessibility and accuracy;
- Manage client documentation through meticulous digital archiving for quick retrieval and enhanced service delivery;
Maintain transparent and auditable financial records, including generating quotations, invoices, and statements for collections and payments.
Job Requirements- Diploma or Degree in any field;
- 0-2 years of relevant experience; fresh graduates are welcome to apply;
- Good communication and interpersonal skills;
- Ability to build rapport with customers and colleagues;
- Strong personal initiative and ability to work independently;
- Problem-solving mindset with strong follow-up and ownership;
- Enjoys challenges and process improvement;
- Effective multitasking, prioritization, and time management skills;
- Interest in developing expertise in financial planning and investment;
- Team player willing to learn and adapt in a dynamic environment;
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), Adobe Acrobat, and Canva.
Brightbeam is a financial planning agency providing comprehensive services including asset management, investment, estate planning, insurance, lending, and offshore financial solutions. We assist businesses in developing customized strategies to manage risks and achieve financial goals.
#J-18808-LjbffrBusiness Operations Analyst
Posted 9 days ago
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Job Description
Business Operations Analyst page is loadedBusiness Operations Analyst Apply locations Penang, Malaysia - Grande time type Full time posted on Posted 23 Days Ago job requisition id JR80272
Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As aBusiness OperationsManager in the Consumer Products Group (CPG) at Micron, you will be responsible on the creation/submission of CPG master data, NPI qual supply, customer samples, ramp and seedstocks. Drive End of life and excess inventory and customer samples, Other responsibilities include GCSR and CCR Rules, Project lead for process improvements, profitability and CPG new business.
In this role your responsibilities will include, but are not limited to, the following:
- CPG Master Data Management
- Creation and submission of CPG master data.
- Ensuring data accuracy and integrity across systems.
- NPI Qualification Supply:
- Managing the supply chain for New Product Introduction (NPI) qualification.
- Coordinating with cross-functional teams to ensure timely delivery of qualification supplies.
- Customer Samples:
- Overseeing the process of customer sample requests and fulfillment.
- Ensuring customer samples meet quality standards and are delivered on time.
- Ramp and Seedstocks:
- Driving ramp readiness and managing seedstock availability.
- Monitoring inventory levels and coordinating with production teams.
- End-of-Life (EOL) and Excess Inventory Management:
- Managing the end-of-life process for products.
- Handling excess inventory and rework planning.
- Work with Sales, Pricing and Product Marketing to look for opportunity
- Creation and Compliance with GCSR and CCR Rules:
- Ensuring compliance with Global Customer Sample Rules (GCSR) and Customer Compliance Rules (CCR).
- Implementing and monitoring adherence to these rules across operations.
- Lead projects and Business process improvement
- Lead new business initiatives, pilot programs, recommends, and implements adjustments and modifications.
- Be a Project/Program Manager and drive improvements, profitability and streamline processes/systems
Successful candidates for this position will have:
- Proven experience in business operations, supply chain management, or a similar role.
- Strong analytical and problem-solving skills.
- Working knowledge of data analysis and forecasting tools and ability to develop actionable insights from data
- Excellent communication and interpersonal skills. The ability to comfortably give presentations management and large groups.
- Ability to work cross functionally and collaboratively in a fast-paced environment.
- The ability to be a self-starter who is able to work with minimal supervision.
- The ability to work on a variety of projects simultaneously
- The business acumen to achieve tactical goals and see opportunities for operational excellence within your position.
- Proficiency with Microsoft Office softwares. Excel. Powerpoint
- Knowledgeable in Tableau, power Bi, SQL will be an advantage.
Education:
Minimum of a BS degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Math or Statistics.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations,please contact
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
#J-18808-LjbffrBusiness Operations Analyst
Posted 11 days ago
Job Viewed
Job Description
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As a Business Operations Manager in the Consumer Products Group (CPG) at Micron, you will be responsible on the creation/submission of CPG master data, NPI qual supply, customer samples, ramp and seedstocks. Drive End of life and excess inventory and customer samples, Other responsibilities include GCSR and CCR Rules, Project lead for process improvements, profitability and CPG new business.
In this role your responsibilities will include, but are not limited to, the following:
- CPG Master Data Management
- Creation and submission of CPG master data.
- Ensuring data accuracy and integrity across systems.
- NPI Qualification Supply:
- Managing the supply chain for New Product Introduction (NPI) qualification.
- Coordinating with cross-functional teams to ensure timely delivery of qualification supplies.
- Customer Samples:
- Overseeing the process of customer sample requests and fulfillment.
- Ensuring customer samples meet quality standards and are delivered on time.
- Ramp and Seedstocks:
- Driving ramp readiness and managing seedstock availability.
- Monitoring inventory levels and coordinating with production teams.
- End-of-Life (EOL) and Excess Inventory Management:
- Managing the end-of-life process for products.
- Handling excess inventory and rework planning.
- Work with Sales, Pricing and Product Marketing to look for opportunity
- Creation and Compliance with GCSR and CCR Rules:
- Ensuring compliance with Global Customer Sample Rules (GCSR) and Customer Compliance Rules (CCR).
- Implementing and monitoring adherence to these rules across operations.
- Lead projects and Business process improvement
- Lead new business initiatives, pilot programs, recommends, and implements adjustments and modifications.
- Be a Project/Program Manager and drive improvements, profitability and streamline processes/systems
- Proven experience in business operations, supply chain management, or a similar role.
- Strong analytical and problem-solving skills.
- Working knowledge of data analysis and forecasting tools and ability to develop actionable insights from data
- Excellent communication and interpersonal skills. The ability to comfortably give presentations management and large groups.
- Ability to work cross functionally and collaboratively in a fast-paced environment.
- The ability to be a self-starter who is able to work with minimal supervision.
- The ability to work on a variety of projects simultaneously
- The business acumen to achieve tactical goals and see opportunities for operational excellence within your position.
- Proficiency with Microsoft Office softwares. Excel. Powerpoint
- Knowledgeable in Tableau, power Bi, SQL will be an advantage.
Minimum of a BS degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Math or Statistics.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
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Manager, Business Operations
Posted 11 days ago
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Job Description
About You
We are looking for an experienced Business Operations Manager to oversee end-to-end operations, manage a team of 4, and ensure alignment with regulatory standards (JPK and HRD Corp). The ideal candidate will have deep expertise in TVET program compliance, grant management, financial operations, and team leadership. This role requires a strategic thinker who can streamline processes, manage cross-functional tasks, and maintain strong stakeholder relationships.
Your Day-to-Day
1. Team Leadership & Management- Lead, mentor, and manage a team of 4 across TVET and HRD Corp training operations.
- Foster a collaborative culture, delegate tasks effectively, and ensure accountability.
- Ensure full compliance with JPK requirements for TVET programs (documentation, audits, reporting).
- Maintain HRD Corp standards for training grants, claims, and program delivery.
- Stay updated on regulatory changes and implement necessary adjustments.
- Manage invoicing, petty cash, procurement (PR/PO coordination), and budget tracking.
- Collaborate with finance teams to ensure accurate financial reporting.
- Oversee HRD Corp grant applications, claims, disbursement and reconciliation.
- Ensure timely submission of grant-related documentation and adherence to guidelines.
- Draft, review, and validate contracts (apprentice, vendors, trainers, partners).
- Maintain organized records of agreements, terms, and compliance documents.
- Oversee student enrollment, attendance tracking, and certification processes.
- Coordinate logistics for training programs (venue, materials, trainer schedules).
- Ensure operational efficiency of training facilities and office infrastructure.
- Address maintenance needs and optimize resource allocation.
- Lead cross-functional projects (e.g., accreditation renewals, system implementations).
- Prepare operational reports for senior management and regulatory bodies.
Your Know How
- Bachelor’s degree in Business Administration, Education, Operations, or related field.
- Minimum 5 years in operations management, preferably in TVET/HRD Corp environments. At least 2 years in a managerial role with team oversight.
- Strong leadership, communication, and problem-solving abilities.
- Detail-oriented with exceptional project management, organizational and multitasking skills.
- Proficiency in using Google Suite and other relevant tools.
Admin, Business Operations
Posted 11 days ago
Job Viewed
Job Description
This job is an Admin, Business Operations role where you'll streamline processes, support projects, and coordinate tasks. You might like this job because it offers a chance to enhance efficiency and work closely with different teams.
Salary: RM 3000 - RM 3500
Job Brief :As an Administrative Associate, Business Operations, you will play a vital role in supporting day-to-day operations and streamlining processes to enhance overall efficiency. You will work closely with different teams, providing administrative support, managing data, and coordinating various tasks to contribute to the company's success.
- Perform general administrative tasks such as managing correspondence, scheduling meetings, and organizing calendars.
- Prepare and maintain documentation, reports, quotations, invoices, and billings.
- Assist in planning, executing, and tracking projects to ensure they are completed within defined timelines and budgets.
- Collaborate with cross-functional teams to gather project requirements, monitor progress, and communicate updates.
- Maintain project documentation, including costing sheets, master project logs, quotations, and billing records.
- Identify potential risks or issues and escalate them to the appropriate stakeholders for resolution.
- Assist in developing and implementing operational processes and procedures to improve efficiency and productivity.
- Monitor and evaluate existing processes, identify areas for improvement, and recommend solutions.
- Coordinate with internal teams to ensure the smooth flow of information and resources.
- Support data management activities, including data entry, verification, and database maintenance.
- Assist in preparing project budgets, tracking expenses, and providing periodic reports on budget performance.
- Candidates must possess at least Higher Secondary/STPM qualification.
- Fresh graduates are welcome to apply.
- Candidates should have strong planning, time management, and teamwork skills.
- Willingness to work in a fast-paced environment is essential.
- Quotations
- Tally System
- Business Administration
- Project Documentation
- Invoicing
- Flexi Friday: Work from home arrangements and half-day on the last Friday of every month.
- Dynamic Work Culture: Fostered through innovation and collaboration, where the best ideas win.
- Competitive Leave Entitlement: Including Flexi-Fridays for better work-life balance.
- Career Growth: Focused on your personal and professional development in a fast-paced environment.
- A BetterPlace Company: Part of Asia's largest Human Capital SaaS platform.
- Regional Opportunities: Expanding rapidly with travel opportunities.
TROOPERS, a BetterPlace company, aims to positively disrupt the part-time, freelance, and gig worker culture through technology, emphasizing accountability, legitimacy, and transparency. Our people-first strategy is.
#J-18808-LjbffrExecutive, Business Operations
Posted 11 days ago
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Title: Executive, Business OperationsLocation:
Petaling Jaya, MY, MY
Global Business Unit: HEC
Job Function: Client and Customer Services
Requisition Number: 182688
Job SummaryResponsible for ensuring the smooth running of operations for assigned client accounts and driving client satisfaction.
General Responsibilities- Ensure that departmental quality objectives and KPIs are achieved.
- Manage daily operations and fulfill client requirements/expectations for assigned clients and team.
- Liaise with Marketing, Trade Marketing, and Client teams on co-packing activities, raise subcon PO timely, and monitor/manage POS Material inventory to avoid shortages.
- Coordinate with Marketing and Trade Marketing teams on monthly Branch Transfers and raise STO PO timely.
- Work with Marketing and Trade Marketing teams to update/create material master, pricing/bonus, product hierarchy, and Master Labelling List documents.
- Build and maintain good relationships with internal teams and assigned client teams.
- Serve as a point of contact for assigned clients regarding daily operations.
- Act as the client-facing representative for assigned agencies, ensuring operational and client expectations are met effectively.
- Gather and report client operational results against KPIs in service level agreements, sharing insights in monthly S&OP meetings with clients.
- Undertake additional duties as assigned by superiors.
- Demonstrate sound industry/market/competitor/customer knowledge.
- Show basic customer management skills.
- Possess advanced research and analytical skills.
- Proficient in office tools such as Pivot Tables, Excel, Word, and PowerPoint.
- Fluent in the local language and ideally in English, both written and spoken.
- Bachelor's Degree in Business Administration or related field.
- 1-2 years of relevant work experience.